National Assistive Technology Act Data System

Annual Progress Report - Full Report

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
West Virginia Assistive Technology System (WVATS)
State AT Program Title:
State AT Program URL
http://wvats.cedwvu.org/
Mailing Address:
959 Hartman Run Rd
City:
Morgantown
State:
WV
Zip Code:
26505
Program Email:
wvats@hsc.wvu.edu
Phone:
304-293-4692
TTY:
304-293-6496

Lead Agency

Agency Name:
West Virginia University, Center for Excellence in Disabilities
Mailing Address:
959 Hartman Run Rd
City:
Morgantown
State:
WV
Zip Code:
26505
Program URL:
http://cedwvu.org/

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Cumpston, Douglas
Title:
Principal Investigator
Phone:
304-293-4692
E-mail:
douglas.cumpston@hsc.wvu.edu
Program Director at Lead Agency (last, first):
Cumpston, Douglas
Title:
Principal Investigator
Phone:
304-2934692
E-mail:
douglas.cumpston@hsc.wvu.edu
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Cumpston, Douglas
Title:
Principal Investigator
Phone:
304-293-4692
E-mail:
douglas.cumpston@hsc.wvu.edu

State Financing

Did your approved state plan for this reporting period include any State Financing? No
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 0


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 00 NaN%
Satisfied 00 NaN%
Satisfied somewhat 00 NaN%
Not at all satisfied 00 NaN%
Nonrespondent 00 NaN%
Total Surveyed 00
Response rate % NaN%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 50
C. Total 50

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 50

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 14 $5,749 $0 $5,749
Hearing 01 $230 $0 $230
Speech Communication 01 $155 $0 $155
Learning, Cognition and Developmental 03 $475 $0 $475
Mobility, Seating and Positioning 19 $33,582 $0 $33,582
Daily Living 05 $330 $0 $330
Environmental Adaptations 06 $824 $0 $824
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 02 $578 $0 $578
Recreation, Sports and Leisure 02 $2,083 $0 $2,083
Total 53 $44,006 $0 $44,006

D. Anecdote

The WVATS program had an individual donate a Special Tomato Stroller to the Pay It Forward program. We were able to get it cleaned and purchase the missing chest straps for the item. Once it was placed on our website, we had a family reach out asking if they could request the item. We got them set up on the website and the device under their account. They were located in the southern part of WV. We were able to meet them at Marshall University because of a previous engagement with their Speech and Hearing Department that day. The family was so appreciative, letting us know that this device would help allow them to take their child back out into the community safely. We later received photos of the child and her family participating in local events around the community, where she was able to sit comfortably and safely in her new stroller.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 02 00 09 11
2. AT was only available through the AT program. 05 01 29 35
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 04 04
4. Subtotal 07 01 42 50
5. None of the above 00 00 00 00
6. Subtotal 07 01 42 50
7. Nonrespondent 00 00 00 00
8. Total 07 01 42 50
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 50 100%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 50
Response rate % 100%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 239
Serve as loaner during service repair or while waiting for funding 09
Provide an accommodation on a short-term basis for a time-limited event/situation 51
Conduct training, self-education or other professional development activity 37
Total 336

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 118 15 133
Family Members, Guardians, and Authorized Representatives 50 27 77
Representative of Education 34 23 57
Representative of Employment 03 04 07
Representatives of Health, Allied Health, and Rehabilitation 33 26 59
Representatives of Community Living 01 01 02
Representatives of Technology 00 01 01
Total 239 97 336

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 08 02 10
Hearing 02 04 06
Speech Communication 89 49 138
Learning, Cognition and Developmental 56 41 97
Mobility, Seating and Positioning 05 23 28
Daily Living 14 12 26
Environmental Adaptations 28 18 46
Vehicle Modification and Transportation 00 00 00
Computers and Related 58 02 60
Recreation, Sports and Leisure 39 18 57
Total 299 169 468

E. Anecdote

An instructor from a West Virginia technical college reached out to us about a student he would soon have in his welding course. This student is legally deaf, and there were concerns about him being able to receive the spoken information. In the classroom setting, they could provide an ASL interpreter as the student had asked for. They discussed also using the interpreter in the workshop where they would be welding, but they were concerned with the efficiency and safety of this option. Having an additional, untrained person in the workshop could be a hazard, not to mention the student paying attention to the interpreter (who would need to remain at a safe distance from welders) would mean that the student would not be as focused on his task as he should be for his own safety. We discussed possibly using our XRAI captioning glasses, but this did not seem ideal due to the fact the student would already be wearing safety goggles, and the words on the glasses would affect his field of vision. After looking at some other options, we found the Caption Companion, which we quickly purchased to add to our library. This is a tablet that puts the captions on the screen in adjustable fonts, sizes, and colorways. An add-on option includes four wireless mics that multiple speakers can use so the spoken words are translated clearly and correctly, no matter where the speakers are in the workshop or classroom. The Caption Companion could be set up more directly in the line of vision of the student, so he does not need to look around for the instructor or the interpreter. It also has an option for the student to type replies that the device would then read aloud for him to communicate with the instructor easily and more directly. We added this item and the additional mics to our library.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 51 00 130 181
Decided that an AT device/ service will not meet needs 01 00 02 03
Subtotal 52 00 132 184
Have not made a decision 28 00 24 52
Subtotal 80 00 156 236
Nonrespondent 01 01 01 03
Total 81 01 157 239
Performance on this measure 65% 0% 84.62%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 06 00 09 15
2. AT was only available through the AT program. 33 00 32 65
3. AT was available through other programs, but the system was too complex or the wait time too long. 04 01 03 08
4. Subtotal 43 01 44 88
5. None of the above 02 00 00 02
6. Subtotal 45 01 44 90
7. Nonrespondent 05 00 02 07
8. Total 50 01 46 97
9. Performance on this measure 95.56% 100% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 254 75.6%
Satisfied 78 23.21%
Satisfied somewhat 03 0.89%
Not at all satisfied 00 0%
Nonrespondent 01 0.3%
Total Surveyed 336
Response rate % 99.7%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 02
Hearing 00
Speech Communication 20
Learning, Cognition and Developmental 01
Mobility, Seating and Positioning 10
Daily Living 01
Environmental Adaptations 13
Vehicle Modification and Transportation 00
Computers and Related 00
Recreation, Sports and Leisure 00
Total # of Device Demonstrations 47

B. Types of Participants

Type of Participant Decision-Makers Other Participants Total
Individuals with Disabilities 25 09 34
Family Members, Guardians, and Authorized Representatives 22 40 62
Representatives of Education 00 00 00
Representatives of Employment 00 00 00
Health, Allied Health, Rehabilitation 00 74 74
Representative of Community Living 00 00 00
Representative of Technology 00 00 00
Total 47 123 170

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 00
Service Provider 00
Vendor 00
Repair Service 00
Others 00
Total 00

D. Anecdote

WVATS attends a Multi-Displinary Clinic that takes place at the WVU Speech and Hearing Clinic on Wednesdays. The clinic allows an individual to be evaluated by a Speech Therapist, an Occupational Therapist, a Physical Therapist, and an Assistive Technology Professional all at once. During this time, the WVATS team can introduce and demonstrate various assistive technologies that we bring with us. We are given information about the client beforehand, allowing us to tailor the items that we bring to demonstrate to the individuals, families, and caregivers. During this particular clinic time, we were able to demonstrate various shower chairs and speech devices we have available. After the clinic time, the parent reached out regarding the shower chairs we have available in our lending library. We were able to let her borrow one of the shower chairs from our earlier demonstration during the clinic time. After borrowing the shower chair, the family provided data to the insurance company that they would greatly benefit from having a specific shower chair that supported their daughter in the bathtub, versus the standard-issued shower chair. A few months later, the family reached out regarding a stander for their daughter. We asked that the physical therapist they are working with reach out to us, so we can ensure that the device they are interested in is appropriate for the child. After going over the various standers we had available in our Pay It Forward (Reutilization), we were able to find one that would fit the child and be appropriate for their therapeutic goals. The family is on their way to having holiday moments in the kitchen and working on crafts together.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 07 00 39 46
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 07 00 39 46
Have not made a decision 00 00 01 01
Subtotal 07 00 40 47
Nonrespondent 00 00 00 00
Total 07 00 40 47
Performance on this measure 100% NaN% 97.5%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 74 43.53%
Satisfied 96 56.47%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 170
Response rate % 100%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 08 00 18 26
2. AT was only available through the AT program. 38 01 61 100
3. AT was available through other programs, but the system was too complex or the wait time too long. 04 01 07 12
4. Subtotal 50 02 86 138
5. None of the above 02 00 00 02
6. Subtotal 52 02 86 140
7. Nonrespondent 05 00 02 07
8. Total 57 02 88 147
9. Performance on this measure 88.46% 50% 91.86% 90%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 58 00 169 227
Decided that an AT device/ service will not meet needs 01 00 02 03
Subtotal 59 00 171 230
Have not made a decision 28 00 25 53
Subtotal 87 00 196 283
Nonrespondent 01 01 01 03
Total 88 01 197 286
Performance on this measure 67.82% 0% 87.24% 80.99%
ACL Performance Measure 90%
Met/Not Met Not Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.46% 95% Met
Response Rate 99.82% 90% Met

Educational/Training Activities

A. Educational/Training Activity Participants: Number and Types of Participants; Geographical Distribution

Educational/Training Activities by Participant Type
Type of Participant Number
Individuals with Disabilities 16
Family Members, Guardians and Authorized Representatives 107
Representatives of Education 168
Representatives of Employment 00
Rep Health, Allied Health, and Rehabilitation 190
Representatives of Community Living 79
Representatives of Technology 00
Unable to Categorize 103
TOTAL 663

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
553 110 00 663

B. Educational/Training Activity Topics

Educational/Training Activities by Topic
Primary Topic of Educational/Training Activities Participants
AT Products/Services 490
AT Funding/Policy/ Practice 00
Combination of any/all of the above 53
Information Technology/Telecommunication Access 54
Transition 66
Total 663

C. Description of Educational/Training Activities

Describe innovative one high-impact assistance educational/training activity conducted during the reporting period:

WVATS connected with the WV Birth to Three program at a conference as vendors. During that time, the individual expressed that they would love to host us as a presenter on their monthly “Lunch and Learn” series. During this time, parents, providers, and other state agency representatives can log on to Zoom to learn about a resource available to everyone in the state. During our session, participants learned about assistive technology, the services the program provides, and how we can support them as a parent, provider, or state agency.

Briefly describe one educational/training activity related to transition conducted during the reporting period:

The Regional Transition Navigator Services (RTNS) program, which is also housed at the WVU Center for Excellence in Disabilities, reached out to us to collaborate on a research project. The Program Manager and the caseworker for the RTNS program, along with our WVATS team, began calling transitional recovery residences across the state that self-reported that they were accessible. When asking these residences if they could accommodate someone who was in a wheelchair or had any mobility impairments, the residences would disclose that they could not due to building-specific issues. The team collected this data, compared it to the state reporting website for transitional recovery residences, and presented this data. The team was able to present this data at the Association of University Centers on Disabilities Conference. During this presentation of data, we were able to provide information on how improvements could be made, how assistive technology could provide support to these recovery residences, and what services our programs provide to the state.

Briefly describe one educational/training activity related to Information and Communication Technology accessibility:

In an effort to adhere to policy changes and improve the university's digital accessibility across campus, the West Virginia University Library system had the WVATS program provide training to its staff. Through a series of training sessions, WVATS provided an overview of digital accessibility, what it means to create documents that are accessible to all, and how to make these changes within Microsoft PowerPoint and Word. The training sessions were well attended, and several individuals asked questions, including whether we could review particular documents they were working on to ensure they utilized the tools correctly. Through this partnership, the WVATS program has been asked to conduct another series of training sessions that cover Adobe accessibility. Improving digital accessibility for all is a vital piece of services for assistive technology; everybody deserves to have access to digital information.

D. IT/Telecommunications Educational/Training Activity Performance Measure

IT/Telecommunications Educational/Training Activity Performance Measure
Outcome/Result From IT/Telecommunications Educational/Training Activities Received Number
IT and Telecommunications Procurement or Dev Policies 00
Training or Technical Assistance will be developed or implemented 54
No known outcome at this time 00
Nonrespondent 00
Total 54
Performance Measure Percentage 100%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 14%
Employment 33%
Health, Allied Health, Rehabilitation 00%
Community Living 53%
Technology (IT, Telecom, AT) 00%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

WVATS communicated with the Appalachian Center for Independent Living about a client that needed low vision assistive technology. After our information was relayed to this individual, they were able to navigate our website and have been a consistent consumer with our loan and reuse libraries ever since. Through our collaboration efforts with the CIL, we were able to successfully help an individual access AT and develop a relationship with a local provider.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

A coffee shop in Kenova, West Virginia, reached out to WVATS asking for guidance on how to ensure that their employees were set up for success, and if assistive technology could assist them in this goal. Jack and the Bean employs individuals with disabilities, allowing them to work with the coffee shop on professional and life skills! The majority of these individuals have graduated from high school and are transitioning into the workforce, but with additional support to teach them these skills and prepare them for future positions. This coffee shop works in tandem with Diversified Assessment and Therapy Services to offer these young adults life skills and opportunities. The WVATS team provided some recommendations for devices based on the information gathered from the owner of the coffee shop. After exchanging several calls and emails, she invited us to visit and do a walk-through of the facility. She wanted us to be able to see her employees in action, see the space they are working

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. A co-worker at the Center for Excellence in Disabilities, where we are housed, reached out about a unit at the local hospital that may benefit from our lending library and was interested in learning more. The unit reached out to us via email, informing us that they are the Acute Inpatient Rehabilitation unit at the hospital, so they interact daily with patients who are in need of assistive technology. We scheduled a meeting with their entire unit so the team could explain our program, what services we provide, and how we could potentially support their patients. After this meeting, several providers and patients have requested ramps, wheelchairs, and daily living devices from our lending library. It has created a partnership, where they contact us to ask what is available from the lending library, but in turn, they are letting their patients know about our program and how we can support them throughout their lives.

2.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 73 47 120
Family Members, Guardians and Authorized Representatives 95 37 132
Representative of Education 26 07 33
Representative of Employment 07 00 07
Representative of Health, Allied Health, and Rehabilitation 50 14 64
Representative of Community Living 14 04 18
Representative of Technology 01 02 03
Unable to Categorize 00 00 00
Total 266 111 377

Referral Types:

WVATS has been presenting to more insurance entities and health and rehabilitation agencies. This has lead to an increase in loans and funding questions about DME. WVATS has also experience more donations of DME that can be tracked to our increase in our Reuse numbers. With possible cuts to insurance and increases to insurance premiums West Virginians have been more mindful of looking for resources that can help them with DME. WVATS has even seen more calls from our WVU medicine recently due to coming changes.

Referral Sources:

WVATS made it a point to reach out to all 55 counties special education directors in the state. We have also reached out to 25 colleges and universities that were thought to need assistance with student accommodations. This has led to an increase in education AT being requested and trainings provided. WVATS will have to add additional education AT to Loan Library to meet additional requests in the next fiscal year. Colleges have requested annual trainings from WVATS and also dissemination materials that can be left out at the colleges that students can grab and request own AT through WVATS.

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Yes
No
The WVATS team sent an email to each Director of Special Education for each county in WV, introducing our program and how our services can benefit them. If emails were not listed on the county page, we mailed the letter to the individual. We received some replies, asking about a specific device, what training we offered, and whether we have worked with IEP teams. No official partnership or collaboration has come from this outreach event yet.

Yes
No
Vocational Rehabilitation continue maintain a separate loan device service in the state that can be used by VR clients. WVATS has maintained relationships with VR by attending and presenting at conference for them. WVATS has offered to work and streamline their loan process and tracking to be closer to AT4ALL site.

Yes
No
WVATS reached out to senior center representatives across 13 counties (Boone, Lincoln, Wayne, Cabell, Greenbrier, Kanawha, Logan, Mercer, McDowell, Mingo, Raleigh, Summers, Wyoming) that were affected by floods to offer assistive technology support. Of the 17 representatives that were contacted, 5 responded; Boone county expressed interest but did not follow up, Lincoln county transferred our call to their Director’s line where a voicemail was left, Summers county confirmed they had sufficient

Yes
No
WVATS has not been able to implement a collaboration yet with our Medicaid Agency but have had meetings and also done work for their conferences. WVATS does have meeting schedule for next reporting cycle to bring Medicaid Agency's returned AT to the WVATS Loan Library site. This will allow West Virginians to see what equipment could be loaned from the Medicaid Agency in their part of the state.

Additional Coordination/Collaboration activities 0

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported
Federal$10,000Public Awareness, I&ATrue
Amount: $10,000

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.


C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

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This FY24 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.