National Assistive Technology Act Data System

Annual Progress Report - Full Report

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Oregon 2025

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:

Oregon Statewide Assistive Technology Program

State AT Program Title:

State AT Program URL

www.accesstechnologiesinc.org

Mailing Address:

2225 Lancaster Drive NE

City:

Salem

State:

Zip Code:

97305

Program Email:

info@accesstechnologiesinc.org

Phone:

503-361-1201

TTY:

503-370-4530

Lead Agency

Agency Name:

Vocational Rehabilitation Services

Mailing Address:

500 Summer Street NE E87

City:

Salem

State:

Zip Code:

97301

Program URL:

https://www.oregon.gov/odhs/vr/Pages/default.aspx

Implementing Entity

Does your Lead Agency contract with an Implementing Entity to carry out the Statewide AT Program on its behalf? (Check if Yes)

Name of Implementing Agency:

Access Technologies, Inc.

Mailing Address:

2225 Lancaster Drive NE

City

Salem

State:

Zip Code:

97305

Program URL:

www.accesstechnologiesinc.org

Program Director and Other Contacts

Program Director for State AT Program (last, first):

Brooks, Laurie

Title:

President

Phone:

503-361-1201

E-mail:

info@accesstechnologiesinc.org

Program Director at Lead Agency (last, first):

Ozols, Keith

Title:

VR Director

Phone:

503-602-4055

E-mail:

keith.s.ozols@dhsoha.state.or.us

Primary Contact at Implementing Agency (last, first) - If applicable:

Brooks, Laurie

Title:

President

Phone:

503-361-1201

E-mail:

info@accesstechnologiesinc.org

Person Responsible for completing this form if other than Program Director

Name (last, first):

Title:

Phone:

E-mail:

Certifying Representative

Name (last, first):

Ozols, Keith

Title:

VR Director

Phone:

503-602-4055

E-mail:

keith.s.ozols@dhsoha.state.or.us

State Financing

Did your approved state plan for this reporting period include any State Financing?

Yes

Did your approved state plan for this reporting period include conducting a Financial Loan Program?

Yes

Loan Applications
	Metro RUCC 1-3	Non-Metro RUCC 4-9	Total
	Area of Residence		Total
Approved Loan made	15	03	18
Approved Not made	04	00	04
Rejected	25	01	26
Total	44	04	48

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income:	$13,008	Highest Income:	$122,580

Average Income
Sum of Incomes	Loans Made	Average Annual Income
$1,195,513	18	$66,417

Number and Percentage of Loans Made to Applicants by Income Range
	$15,000 or Less	$15,001- $30,000	$30,001- $45,000	$45,001- $60,000	$60,001- $75,000	$75,001 or More	Total
	Income Ranges						Total
Number of Loans	01	01	01	04	04	07	18
Percentage of Loans	5.56%	5.56%	5.56%	22.22%	22.22%	38.89%	100%

3. Loan Type

Loan Type
Type of Loan	Number of Loans	Percentage of loans
Revolving Loans	18	100%
Partnership Loans
Without interest buy-down or loan guarantee	00	0%
With interest buy-down only	00	0%
With loan guarantee only	00	0%
With both interest buy-down and loan guarantee	00	0%
Total	18	100%

Loan Type Summary
Type of Loan	Number of Loans	Dollar Value of Loans
Revolving Loans	18	$252,303
Partnership Loans	00	$0
Total	18	$252,303

4. Interest Rates

Interest Rates
Lowest	5%
Highest	5%

Interest Rate Summary
Sum of Interest Rates	Number of Loans Made	Average Interest Rate
90	18	5%

Number of Loans Made by Interest Rate
Interest Rate	Number of loans
0.0% to 2.0%	00
2.1% to 4.0%	00
4.1% to 6.0%	18
6.1% to 8.0%	00
8.1% - 10.0%	00
10.1%-12.0%	00
12.1%-14.0%	00
14.1% +	00
Total	18

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT	Number of Devices Financed	Dollar Value of Loans
Vision	00	$0
Hearing	08	$36,245
Speech communication	00	$0
Learning, cognition, and developmental	00	$0
Mobility, seating and positioning	01	$3,500
Daily living	02	$26,916
Environmental adaptations	07	$109,149
Vehicle modification and transportation	03	$73,543
Computers and related	00	$0
Recreation, sports, and leisure	01	$2,950
Total	22	$252,303

6. Defaults

Defaults
Number Loans in default	01
Net loss for loans in default	$1,963

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan?

Activity 1

How would you describe this state financing activity?

Last resort - Activity

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of Residence	Individuals Served
A. Metro (RUCC 1-3)	18
B. Non-Metro (RUCC 4-9)	1
C. Total Served	19

Performance Measure
D. Excluded from Performance Measure	0
E. Number of Individuals Included in Performance Measures	19

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / Service	Number of Devices Funded	Value of AT Provided
Vision	0	$0
Hearing	0	$0
Speech communication	0	$0
Learning, cognition, and developmental	0	$0
Mobility, seating and positioning	21	$945
Daily living	0	$0
Environmental adaptations	0	$0
Vehicle modification and transportation	0	$0
Computers and related	0	$0
Recreation, sports, and leisure	0	$0
Total	21	$945

Activity 2

How would you describe this state financing activity?

Telecommunications equipment distribution

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of Residence	Individuals Served
A. Metro (RUCC 1-3)	83
B. Non-Metro (RUCC 4-9)	2
C. Total Served	85

Performance Measure
D. Excluded from Performance Measure	0
E. Number of Individuals Included in Performance Measures	85

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / Service	Number of Devices Funded	Value of AT Provided
Vision	146	$16,870
Hearing	272	$34,967
Speech communication	0	$0
Learning, cognition, and developmental	0	$0
Mobility, seating and positioning	0	$0
Daily living	0	$0
Environmental adaptations	0	$0
Vehicle modification and transportation	0	$0
Computers and related	0	$0
Recreation, sports, and leisure	0	$0
Total	418	$51,837

Activity 3

How would you describe this state financing activity?

Other: Social Isolation and Loneliness

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of Residence	Individuals Served
A. Metro (RUCC 1-3)	2057
B. Non-Metro (RUCC 4-9)	556
C. Total Served	2613

Performance Measure
D. Excluded from Performance Measure	0
E. Number of Individuals Included in Performance Measures	2613

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / Service	Number of Devices Funded	Value of AT Provided
Vision	0	$0
Hearing	0	$0
Speech communication	0	$0
Learning, cognition, and developmental	0	$0
Mobility, seating and positioning	0	$0
Daily living	0	$0
Environmental adaptations	0	$0
Vehicle modification and transportation	0	$0
Computers and related	8280	$385,568
Recreation, sports, and leisure	2381	$132,011
Total	10661	$517,579

C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan?

Activity 1

How would you describe this state financing activity?

Cooperative Buying Program

2. Geographic Distribution and Number of Individuals Served

County of Residence	Individuals Served
A. Metro (RUCC 1-3)	216
B. Non-Metro (RUCC 4-9)	7
C. Total Served	223

Performance Measure
D. Excluded from Performance Measure	0
E. Number of Individuals Included in Performance Measures	223

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / Service	Number Provided	Total Estimated Current Retail Purchase Price	Total Price for Which Devices Were Sold	Savings to Consumers
Vision	0	$0	$0	$0
Hearing	0	$0	$0	$0
Speech communication	0	$0	$0	$0
Learning, cognition, and developmental	0	$0	$0	$0
Mobility, seating and positioning	145	$30,714	$10,306	$20,408
Daily living	158	$18,066	$6,137	$11,929
Environmental adaptations	2	$1,201	$706	$495
Vehicle modification and transportation	0	$0	$0	$0
Computers and related	0	$0	$0	$0
Recreation, sports, and leisure	0	$0	$0	$0
Total	305	$49,981	$17,149	$32,832

D. Anecdote

Increasing Digital Independence Through Assistive Technology: J., an older adult with cognitive processing difficulties, and her father sought technology solutions to increase her personal independence. They believed a laptop could help her manage daily activities and maintain social connections; however, her father’s limited technical knowledge and her residence in a care facility created barriers to accessing and learning to use the technology. The Oregon ADRC assisted by connecting them to the Social Isolation and Loneliness Project, a partnership between the Oregon AT Program and the State Unit on Aging. Through this collaboration, J. received a laptop and individualized training tailored to her cognitive and learning needs. Training sessions were designed to be short and flexible, allowing J. to build digital literacy at her own pace. With ongoing instruction and support, J. learned to save files, navigate troubleshooting tools, and explore online entertainment and educational resources. Within several months, she demonstrated significant improvement in using technology independently. The initiative provided over $900 in financial savings and, more importantly, increased her access to online services, communication tools, and community engagement opportunities.

Impact Area Education Employment Community Living

E. Performance Measures

Performance Measures
Response	Primary Purpose for Which AT is Needed			Total
Response	Education	Employment	Community Living	Total
1. Could only afford the AT through the AT program.	01	11	2,941	2,953
2. AT was only available through the AT program.	00	00	03	03
3. AT was available through other programs, but the system was too complex or the wait time too long.	00	00	01	01
4. Subtotal	01	11	2,945	2,957
5. None of the above	00	00	00	00
6. Subtotal	01	11	2,945	2,957
7. Nonrespondent	00	00	01	01
8. Total	01	11	2,946	2,958
9. Performance on this measure	100%	100%	99.97%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services	Number of Customers	Percent
Highly satisfied	1,142	38.61%
Satisfied	1,813	61.29%
Satisfied somewhat	03	0.1%
Not at all satisfied	00	0%
Nonrespondent	00	0%
Total Surveyed	2,958
Response rate %	100%

G. Notes:

Reutilization

Did your approved State Plan for this reporting period included conducting any device reuse activities?

A. Number of Recipients of Reused Devices

Activity	Number of Individuals Receiving a Device from Activity
A. Device Exchange	03
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan	74
C. Total	77

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients.	00
E. Number of Individuals Included in Performance Measures	77

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device	Number of Devices Exchanged	Total Estimated Current Purchase Price	Total Price for Which Device(s) Were Exchanged	Savings to Consumers
Vision	00	$0	$0	$0
Hearing	00	$0	$0	$0
Speech Communication	00	$0	$0	$0
Learning, Cognition and Developmental	00	$0	$0	$0
Mobility, Seating and Positioning	03	$1,869	$665	$1,204
Daily Living	00	$0	$0	$0
Environmental Adaptations	00	$0	$0	$0
Vehicle Modification & Transportation	00	$0	$0	$0
Computers and Related	00	$0	$0	$0
Recreation, Sports and Leisure	00	$0	$0	$0
Total	03	$1,869	$665	$1,204

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device	Number of Devices Reassigned/Refurbished and Repaired	Total Estimated Current Purchase Price	Total Price for Which Device(s) Were Sold	Savings to Consumers
Vision	02	$1,099	$0	$1,099
Hearing	01	$25	$10	$15
Speech Communication	02	$400	$50	$350
Learning, Cognition and Developmental	00	$0	$0	$0
Mobility, Seating and Positioning	39	$17,789	$810	$16,979
Daily Living	21	$3,517	$368	$3,149
Environmental Adaptations	10	$5,642	$100	$5,542
Vehicle Modification & Transportation	00	$0	$0	$0
Computers and Related	02	$1,150	$0	$1,150
Recreation, Sports and Leisure	01	$17	$0	$17
Total	78	$29,639	$1,338	$28,301

D. Anecdote

Gordon contacted the Oregon AT program seeking assistance in obtaining a power wheelchair after his previous chair was damaged beyond repair. Because his power chair was his primary means of mobility, the loss left him unable to move safely around his home or participate in the community events he regularly enjoyed. He expressed an urgent need for a replacement so he could regain his independence. Our Statewide AT Program was able to assist by identifying a recently refurbished, donated power chair that was ready for immediate use. To reduce delays and remove transportation barriers, staff coordinated a home delivery so Gordon could begin using the device right away. This eliminated the financial and logistical challenges he faced in obtaining a new power chair on his own. Although no additional organizations were required to fulfill this request, the availability of the refurbished device was made possible through ongoing collaboration with community donors who contribute gently used equipment to our reuse program. Once Gordon received the power chair, he was able to resume navigating his home independently and reengage in the social activities that are important to him. He shared that “The AT Program gave me my independence back after losing my previous power chair. I was no longer able to attend community events and socialize with my friends.” The device restored his mobility, strengthened his connection to his community, and significantly improved his overall quality of life.

Impact Area Education Employment Community Living

E. Performance Measures

Performance Measures
Response	Primary Purpose for Which AT is Needed			Total
Response	Education	Employment	Community Living	Total
1. Could only afford the AT through the AT program.	02	01	69	72
2. AT was only available through the AT program.	00	00	02	02
3. AT was available through other programs, but the system was too complex or the wait time too long.	00	01	02	03
4. Subtotal	02	02	73	77
5. None of the above	00	00	00	00
6. Subtotal	02	02	73	77
7. Nonrespondent	00	00	00	00
8. Total	02	02	73	77
9. Performance on this measure	100%	100%	100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services	Number of Customers	Percent
Highly satisfied	76	98.7%
Satisfied	01	1.3%
Satisfied somewhat	00	0%
Not at all satisfied	00	0%
Nonrespondent	00	0%
Total Surveyed	77
Response rate %	100%

G. Notes:

Device Loan

Did your approved State Plan for this reporting period included conducting Short-Term Device Loans?

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan	Number
Assist in decision-making (device trial or evaluation)	125
Serve as loaner during service repair or while waiting for funding	00
Provide an accommodation on a short-term basis for a time-limited event/situation	00
Conduct training, self-education or other professional development activity	00
Total	125

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity	Number of Device Borrowers
Type of Individual or Entity	Desicion-making	All other Purposes	Total
Individuals with Disabilities	52	00	52
Family Members, Guardians, and Authorized Representatives	68	00	68
Representative of Education	02	00	02
Representative of Employment	02	00	02
Representatives of Health, Allied Health, and Rehabilitation	01	00	01
Representatives of Community Living	00	00	00
Representatives of Technology	00	00	00
Total	125	00	125

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days	30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device	Number of Devices
Type of AT Device	Desicion-making	All other Purposes	Total
Vision	10	00	10
Hearing	03	00	03
Speech Communication	09	00	09
Learning, Cognition and Developmental	04	00	04
Mobility, Seating and Positioning	74	00	74
Daily Living	03	00	03
Environmental Adaptations	24	00	24
Vehicle Modification and Transportation	00	00	00
Computers and Related	15	00	15
Recreation, Sports and Leisure	03	00	03
Total	145	00	145

E. Anecdote

Martin contacted the Oregon AT Program’s lending library seeking computer peripherals that would reduce strain on his wrists and hands. Following a recent surgery, he had very limited hand function and urgently needed assistive technology to prepare for an upcoming presentation required for his job as a professor. To support him, our program provided a hands-on demonstration of several ergonomic devices, including alternative keyboards, vertical mice, and adjustable arm rests. After comparing the options, Martin identified a vertical mouse with hand support, an articulating arm rest, and an ergonomic keyboard as the devices that best met his needs. Through our short-term device loan service, he was able to take the equipment immediately and use it during his presentation. By giving Martin access to these devices without cost or delay, the program helped him overcome both financial and physical barriers that would have otherwise prevented him from performing the essential duties of his job. After returning the devices, Martin shared his appreciation, explaining, “I couldn’t imagine how much these peripherals could help me. I was able to complete my presentation with very little difficulty related to the recent surgery. Without the lending library and the use of the mouse, keyboard, and arm rest, it would not have been possible.” The loaned AT devices allowed Martin to maintain his employment responsibilities, reduce physical strain, and remain fully engaged in his professional community during his recovery.

Impact Area Education Employment Community Living

F. Access Performance Measures

Access Performance Measures
Response	Primary Purpose for Which AT is Needed			Total
Response	Education	Employment	Community Living	Total
Decided that AT device/service will meet needs	06	02	117	125
Decided that an AT device/ service will not meet needs	00	00	00	00
Subtotal	06	02	117	125
Have not made a decision	00	00	00	00
Subtotal	06	02	117	125
Nonrespondent	00	00	00	00
Total	06	02	117	125
Performance on this measure	100%	100%	100%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response	Primary Purpose for Which AT is Needed			Total
Response	Education	Employment	Community Living	Total
1. Could only afford the AT through the AT program.	00	00	00	00
2. AT was only available through the AT program.	00	00	00	00
3. AT was available through other programs, but the system was too complex or the wait time too long.	00	00	00	00
4. Subtotal	00	00	00	00
5. None of the above	00	00	00	00
6. Subtotal	00	00	00	00
7. Nonrespondent	00	00	00	00
8. Total	00	00	00	00
9. Performance on this measure	NaN%	NaN%	NaN%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services	Number of Customers	Percent
Highly satisfied	100	80%
Satisfied	25	20%
Satisfied somewhat	00	0%
Not at all satisfied	00	0%
Nonrespondent	00	0%
Total Surveyed	125
Response rate %	100%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service	Number of Demonstrations of AT Devices / Services
Vision	128
Hearing	57
Speech Communication	158
Learning, Cognition and Developmental	282
Mobility, Seating and Positioning	268
Daily Living	411
Environmental Adaptations	245
Vehicle Modification and Transportation	10
Computers and Related	210
Recreation, Sports and Leisure	79
Total # of Device Demonstrations	1,848

B. Types of Participants

Type of Participant	Decision-Makers	Other Participants	Total
Individuals with Disabilities	529	24	553
Family Members, Guardians, and Authorized Representatives	354	177	531
Representatives of Education	195	07	202
Representatives of Employment	67	03	70
Health, Allied Health, Rehabilitation	258	02	260
Representative of Community Living	404	04	408
Representative of Technology	41	00	41
Total	1,848	217	2,065

C. Number of Referrals

Referrals
Type of Entity	Number of Referrals
Funding Source (non-AT program)	383
Service Provider	499
Vendor	2,792
Repair Service	153
Others	00
Total	3,827

D. Anecdote

Mary-Anna contacted the Oregon AT Program seeking an assistive technology device that would allow her to continue the small craft work she loves. She explained that her reduced vision made it difficult to see fine details, and she hoped to find a magnification solution that would restore her ability to work independently. During a device demonstration, an AT Specialist showed Mary-Anna several options, including stand magnifiers, digital and video magnifiers, and tablet computers with built-in accessibility features. After hands-on exploration, she found that a tablet computer provided the best combination of magnification, lighting, and portability for her crafting needs. To help her obtain the device, the specialist referred her to the TDAP program, which provided the tablet at no cost. When she later returned for one-on-one setup and training, a specialist assisted her with customizing accessibility settings and installing apps that would support her craft projects. This support helped Mary-Anna overcome both financial and technical barriers to accessing assistive technology. With her new device, she is once again able to engage fully in the creative activities that bring her joy and connection within her community. As she shared, “I am so grateful programs like yours exist to allow us all to keep doing what we love. Thank you.”

Impact Area Education Employment Community Living

E. Performance Measures

Performance Measures
Response	Primary Purpose for Which AT is Needed			Total
Response	Education	Employment	Community Living	Total
Decided that AT device/service will meet needs	250	288	1,309	1,847
Decided that an AT device/ service will not meet needs	00	00	01	01
Subtotal	250	288	1,310	1,848
Have not made a decision	00	00	00	00
Subtotal	250	288	1,310	1,848
Nonrespondent	00	00	00	00
Total	250	288	1,310	1,848
Performance on this measure	100%	100%	100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services	Number of Customers	Percent
Highly satisfied	1,795	86.92%
Satisfied	270	13.08%
Satisfied somewhat	00	0%
Not at all satisfied	00	0%
Nonrespondent	00	0%
Total	2,065
Response rate %	100%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response	Primary Purpose for Which AT is Needed			Total
Response	Education	Employment	Community Living	Total
1. Could only afford the AT through the AT program.	03	12	3,010	3,025
2. AT was only available through the AT program.	00	00	05	05
3. AT was available through other programs, but the system was too complex or the wait time too long.	00	01	03	04
4. Subtotal	03	13	3,018	3,034
5. None of the above	00	00	00	00
6. Subtotal	03	13	3,018	3,034
7. Nonrespondent	00	00	01	01
8. Total	03	13	3,019	3,035
9. Performance on this measure	100%	92.31%	99.87%	99.84%
ACL Performance Measure				85%
Met/Not Met				Met

Overall Access Performance Measure

Access Performance Measures
Response	Primary Purpose for Which AT is Needed			Total
Response	Education	Employment	Community Living	Total
Decided that AT device/service will meet needs	256	290	1,426	1,972
Decided that an AT device/ service will not meet needs	00	00	01	01
Subtotal	256	290	1,427	1,973
Have not made a decision	00	00	00	00
Subtotal	256	290	1,427	1,973
Nonrespondent	00	00	00	00
Total	256	290	1,427	1,973
Performance on this measure	100%	100%	100%	100%
ACL Performance Measure				90%
Met/Not Met				Met

Overall Satisfaction Rating

Customer Rating of Services	Percent	ACL Target	Met/Not Met
Highly satisfied and satisfied	99.94%	95%	Met
Response Rate	100%	90%	Met

Educational/Training Activities

A. Educational/Training Activity Participants: Number and Types of Participants; Geographical Distribution

Educational/Training Activities by Participant Type
Type of Participant	Number
Individuals with Disabilities	564
Family Members, Guardians and Authorized Representatives	09
Representatives of Education	62
Representatives of Employment	134
Rep Health, Allied Health, and Rehabilitation	28
Representatives of Community Living	88
Representatives of Technology	08
Unable to Categorize	00
TOTAL	893

Geographic Distribution of Participants
Metro	Non Metro	Unknown	TOTAL
769	124	00	893

B. Educational/Training Activity Topics

Educational/Training Activities by Topic
Primary Topic of Educational/Training Activities	Participants
AT Products/Services	685
AT Funding/Policy/ Practice	00
Combination of any/all of the above	34
Information Technology/Telecommunication Access	04
Transition	170
Total	893

C. Description of Educational/Training Activities

Describe innovative one high-impact assistance educational/training activity conducted during the reporting period:

Through an ongoing and dynamic partnership with the State Unit on Aging, the Oregon AT Program successfully completed another year of implementing the Connecting Through Technology Project. This initiative provides a wide range of technology-related services—such as computers, tablets, assistive technologies, and internet access—along with remote training opportunities. The project’s primary goal is to combat social isolation and loneliness among seniors and individuals with disabilities across the state. One notable success this year has been the program’s ability to engage and support first-time technology users through individualized and group lessons tailored to each participant’s comfort and skill level. Feedback from participants has been overwhelmingly positive, with many expressing deep appreciation for the personalized guidance they received. Their stories highlight the project’s meaningful impact in fostering digital inclusion and enhancing connection, confidence, and independence among older adults and individuals with disabilities.

Briefly describe one educational/training activity related to transition conducted during the reporting period:

During the reporting period, specialist from the Oregon Statewide Assistive Technology Program conducted a training session titled “Partnering to Empower Consumer Independence” for 25 Medicaid Case Managers who support individuals transitioning from nursing and care facilities back to their homes. The training provided an overview of program services that assist Oregonians with disabilities and included a live, hands-on demonstration of assistive technology available through OSATP’s Device Lending Library. This interactive format promoted participant engagement through discussion and Q&A, increasing awareness of tools and resources that foster consumer independence. As a result, Case Managers enhanced their understanding of assistive technology options and learned procedures for requesting demonstrations statewide, improving their ability to support successful transitions to community living.

Briefly describe one educational/training activity related to Information and Communication Technology accessibility:

Graduate students at Western Oregon University participated in a guest speaker session led by an OSATP Specialist focused on Information and Communication Technology (ICT) accessibility. The first half of the session introduced a range of assistive technologies and their applications in workplace and pre-employment settings. The second half emphasized strategies for making digital communication more accessible, including how to generate free automatic captions for video content, ensure PDF text is readable and searchable, and create visual materials—such as graphs and images—that are usable with screen readers. As a result of this training, the graduate students, who are preparing for careers in vocational rehabilitation, strengthened their understanding of accessible communication practices to better support their future clients.

D. IT/Telecommunications Educational/Training Activity Performance Measure

IT/Telecommunications Educational/Training Activity Performance Measure
Outcome/Result From IT/Telecommunications Educational/Training Activities Received	Number
IT and Telecommunications Procurement or Dev Policies	01
Training or Technical Assistance will be developed or implemented	03
No known outcome at this time	00
Nonrespondent	00
Total	04
Performance Measure Percentage	100%
ACL Target Percentage	70%
Met/Not Met	Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education	27%
Employment	24%
Health, Allied Health, Rehabilitation	46%
Community Living	02%
Technology (IT, Telecom, AT)	01%
Total	100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

In February 2025, the Oregon Statewide Assistive Technology Program partnered with the U.S. Department of Energy (DOE) to deliver an innovative 45-minute webinar on technology tools that support employees with hearing loss. Unlike previous live sessions, this presentation was pre-recorded and uploaded to DOE’s internal training portal, enabling on-demand access for human resources professionals nationwide. This approach broadened participation, ensured consistent delivery of current information on reasonable accommodation technologies, and strengthened DOE’s capacity to provide inclusive support to employees with hearing disabilities.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

During the reporting period, OSATP provided technical assistance to vocational rehabilitation (VR) services to support recruitment of youth into VR services. OSATP assisted in developing assistive technology (AT) sampling kits for Youth Services Coordinators to use in schools across their assigned regions. These kits are designed to showcase tools that help students with various disabilities perform academic and work-related tasks. OSATP created a spreadsheet listing recommended equipment, estimated costs, and potential vendors to guide purchasing and customization. This resource allows VR to tailor kit contents and scale implementation based on program needs. The activity promotes consistent, technology-informed outreach to students transitioning from school to work or postsecondary education. OSATP remains available to provide continued consultation and guidance as VR finalizes kit contents and begins school-based demonstrations.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. During the reporting period, the Oregon Statewide Assistive Technology Program conducted a high-impact public awareness initiative through participation in a major biannual training summit hosted by a large Oregon-based business that trains and places Personal Support Workers (PSWs). Due to the nature of PSW responsibilities, the full workforce—approximately 450 individuals—could not convene on a single day. To ensure full attendance, the employer held two identical one-day sessions in October 2024, with roughly half of the staff attending each day. OSATP was invited to contribute as both an exhibitor and a featured presenter. OSATP’s presentation provided an in-depth overview of the organization’s core services, emphasizing how PSWs and the individuals they support can save money, access needed tools, and make informed decisions through the Assistive Technology (AT) Marketplace and the Device Lending Library. The session highlighted a curated selection of assistive technologies available for demonstration and short-term loan, giving attendees a hands-on understanding of how these devices can enhance independence, communication, and daily living for Oregonians with disabilities. In addition to showcasing AT resources, OSATP shared information about statewide partner agencies that provide complementary supports, including funding assistance and job placement services. This ensured that attendees left with a comprehensive understanding of available pathways to obtain needed technology and related services. To reinforce learning, OSATP staff engaged participants at an exhibitor booth in the main hall throughout both days. This allowed for individualized questions, device demonstrations, and direct referrals.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients	AT Device/ Service	AT Funding	Total
Individuals with Disabilities	2,795	359	3,154
Family Members, Guardians and Authorized Representatives	660	256	916
Representative of Education	902	00	902
Representative of Employment	151	02	153
Representative of Health, Allied Health, and Rehabilitation	2,401	308	2,709
Representative of Community Living	548	115	663
Representative of Technology	42	53	95
Unable to Categorize	00	00	00
Total	7,499	1,093	8,592

Referral Types:

Understanding how individuals learn about the State AT Program continues to guide our outreach strategies. This year, strengthened interagency collaborations, expanded in-person outreach, and sustained employment-focused partnerships were the primary drivers of increased referrals.

Referral Sources:

The majority of referrals—80.52%—originated from our Awareness & Outreach efforts, underscoring the effectiveness of engaging targeted community partners and service networks.

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Outreach was conducted with the State Education Agency *

Yes

Was collaboration implemented? *

Yes

1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?

In January 2025, the Oregon Assistive Technology Program (OSATP) partnered with the Douglas Educational Services District (ESD) to present during its established professional development webinar series, which connects therapists and educators across Oregon with regional resources. OSATP’s session introduced the Device Lending Library and demonstrated how to request device demonstrations, borrow assistive technology, and list outgrown equipment through the Program’s marketplace. The hour-long webinar included a live presentation with accessible PDF handouts and a recorded version for on-demand viewing. This ensured equitable access for participants, including those unable to attend live. The collaboration leveraged Douglas ESD’s existing communication network and audience reach while the OSATP provided the subject matter expertise and materials. Funding for the OSATP’s participation came from its existing program resources.

2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative?

The webinar reached dozens of therapists and service coordinators from multiple ESDs statewide, generating a measurable increase in requests for device loans, demonstrations, and equipment listings in the months following the presentation. Several districts initiated follow-up conversations with the OSATP to explore referrals and partnerships supporting students who could benefit from assistive technology. This partnership effectively expanded awareness of the OSATP’s services within the education and therapeutic communities and improved access to assistive technology information for school-based professionals. Key success factors included leveraging an established ESD network and ensuring accessible materials for broad participation. If funding and resources remain available, the OSATP plans to continue participating in similar ESD-hosted events annually to maintain visibility and strengthen statewide collaboration. For replication, programs should identify trusted regional platforms with established professional audiences, provide accessible and shareable resources, and follow up promptly on inquiries to sustain engagement.

2.a Please include URL for initiative if available

N/A

3. What focus areas(s) were addressed by the initiative?

Education, Community Participation and Integration, Transition (school to work or congregate care to community), Information and Communication Technology/Remote Connectivity,

4. What AT Act authorized activity(s) were addressed?

Device Loan, Demo, Reuse, State Financing, Training, Information & Assistance, Public Awareness, Technical Assistance,

Outreach was conducted with the Vocational Rehabilitation Agency *

Yes

Was collaboration implemented? *

Yes

Oregon Rehabilitation Services (OVRS) partners with the Oregon Statewide Assistive Technology Program (OSATP) to enhance vocational rehabilitation counselors’ understanding and application of assistive technology (AT) to support individuals with disabilities in employment settings. During this reporting period, OSATP had the opportunity work alongside VR’s AT Specialist during one of their quarterly assistive technology check-in meetings. to lead a session on tools and strategies for individuals with Traumatic Brain Injuries (TBI). The presentation emphasized the variability of TBI-related challenges and demonstrated practical AT solutions to support independence and task performance at work.

This collaborative initiative strengthened interagency partnerships, expanded staff capacity to serve clients with complex needs, and underscored the importance of ongoing professional development in improving employment outcomes for individuals with disabilities.

2.a Please include URL for initiative if available

N/A

3. What focus areas(s) were addressed by the initiative?

Education, Employment, Community Participation and Integration, Transition (school to work or congregate care to community), Information and Communication Technology/Remote Connectivity,

4. What AT Act authorized activity(s) were addressed?

Device Loan, Demo, Reuse, State Financing, Training, Information & Assistance, Public Awareness, Technical Assistance,

Outreach was conducted with the Aging Agency *

Yes

Was collaboration implemented? *

Yes

During the COVID-19 pandemic (FY 22-23), the Oregon AT Program collaborated with the state's Aging and People with Disabilities/Community Services and Supports Unit to launch a statewide social isolation and loneliness pilot project. This initiative provided seniors and individuals with disabilities access to technology and services, including tablets, computers, robotic pets, and assistive devices, along with personalized support and training to ensure they could fully utilize these tools. The pilot's success led to its extension through March 2026.

During this reporting period, 557 participants received over $779,000 in technology devices and services at no cost. These resources empowered participants to overcome social isolation and foster meaningful connections. For instance, one participant shared that their new laptop allowed them to reconnect with old friends, participate in telehealth appointments, and regain a sense of connection to life.

2.a Please include URL for initiative if available

N/A

3. What focus areas(s) were addressed by the initiative?

Community Participation and Integration, Recreation/Leisure, Health, Aging, Aging and Disability Network/No Wrong Door,

4. What AT Act authorized activity(s) were addressed?

State Financing, Training, Information & Assistance, Public Awareness,

Outreach was conducted with the Medicaid Agency *

Yes

Was collaboration implemented? *

Yes

The Oregon Statewide Assistive Technology Program partnered with the state Medicaid Office to implement a statewide Social Isolation and Loneliness Initiative. Through this collaboration, the OSATP distributes robotic companion pets and provides onboarding, follow-up support, and troubleshooting to eligible in-home Medicaid recipients who are experiencing isolation or loneliness. The OSATP manages device acquisition and service delivery, while the Medicaid Office identifies eligible participants and funds the initiative.

The initiative launched in January 2025, and during this reporting period the Oregon AT Program served 279 participants, providing more than $132,900 in robotic pets and related support services at no cost to recipients. Early outcomes show increased engagement, improved daily mood, and stronger perceived social connection among participating recipients. The partnership expanded statewide access to assistive technology by reaching individuals who had not previously used AT services and significantly increased awareness of AT solutions among Medicaid case managers and home-based providers. Key lessons learned include the need for clear referral pathways, consistent follow-up to ensure proper device use, and proactive coordination with case managers. The collaboration was successful due to shared goals, streamlined eligibility verification, and dedicated funding. With continued financial support, the partners intend to sustain and expand the initiative through March 2027.

2.a Please include URL for initiative if available

N/A

3. What focus areas(s) were addressed by the initiative?

Community Participation and Integration, Recreation/Leisure, Health, Aging,

4. What AT Act authorized activity(s) were addressed?

State Financing,

Additional Coordination/Collaboration activities

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting?

B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.

An OSATP Specialist is a member of the State Rehabilitation Council. The member is serving on the committee responsible for working with the State Vocational Rehabilitation agency to prepare and update their annual State Plan.

2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)

Updates to VR's State Plan strengthen the partnership between VR and the State AT Program and specifically addresses the need to ensure assistive technology devices and services are considered at each stage of the VR process.

3. What was the primary area of impact for this state improvement outcome?

Employment

Additional And Leveraged Funds

A. Leveraged Funding for State Plan Activities

Fund Source	Amount	Use of Funds	Data Reported
Federal	$462,064	State Financing	True
Federal	$73,227	State Financing	True
Public/State Agency	$132,965	State Financing	True
	Amount: $668,256

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.

B. Public Health Workforce Grant Award

All Section 4 AT Act grantees were awarded $80,000.00 in supplemental Public Health Workforce grant funding to increase the number of positions within the disability and aging network for public health professionals. Please document below the cumulative status of these funds, FY22 through FY25, as a final closeout report.

The status of these funds at the end of the FY25 (September 30, 2025) is as follows: (Check one) We did not utilize this funding. (Do not complete this section.)
We expended all or some of this funding (Complete the section below)

Please report the total amount expended (drawn down and liquidated) from FY22 through FY25:

$80,000.00

Please check all position types that were supported with these funds over the period of FY22-25. This can be a direct employee or contractual position.

Please describe the activities of the above FTE and how such activities advance public health.

Thanks to the collaborative efforts supported by CARES Act and ARPA grants, along with ATPH funding, the Oregon AT Program made substantial progress in delivering technology and support services to seniors and individuals with disabilities experiencing social isolation. These initiatives not only demonstrated strong positive outcomes but also helped identify persistent barriers, guiding our strategic use of ATPH funding to better meet community needs. Between October 2022 and September 2025, in partnership with the State Unit on Aging and the Aging and Disability Resource Centers, the Oregon AT Program provided laptops, tablets, and accessories to 514 seniors. ATPH funding also enabled the hiring of a Digital Divide Coordinator, who played a pivotal role in assisting participants as they learned to use their new devices. These tools supported social connection, telehealth appointments, and access to essential community resources—ensuring that seniors could participate fully in an increasingly digital world. To further strengthen accessibility and user experience, we redesigned our website to make it more intuitive and inclusive. We also expanded our training offerings, introducing on-demand instruction available in multiple formats, including remote sessions, instructional videos, and printed materials. This comprehensive approach has empowered seniors to use their devices with confidence, helping them remain connected, independent, and engaged in their communities.

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).