National Assistive Technology Act Data System

Annual Progress Report - Full Report

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Richard West Assistive Technology Advocacy Center of DRNJ
State AT Program Title:
State AT Program URL
https://www.at4nj.org
Mailing Address:
210 South Broad St 3rd Floor
City:
Trenton
State:
NJ
Zip Code:
08608
Program Email:
mmarotta@disabilityrightsnj.org
Phone:
800-922-7233
TTY:
609-633-7106

Lead Agency

Agency Name:
New Jersey Department of Labor and Workforce Development
Mailing Address:
1 John Fitch Plaza, PO Box 0398
City:
Trenton
State:
NJ
Zip Code:
08625
Program URL:
https://www.nj.gov/labor

Implementing Entity

Name of Implementing Agency:
Richard West Assistive Technology Advocacy Center of DRNJ
Mailing Address:
210 South Broad St 3rd Floor
City
Trenton
State:
NJ
Zip Code:
08608
Program URL:
https://www.at4nj.org

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Marotta, Michael
Title:
Director
Phone:
609-777-0185
E-mail:
mmarotta@disabilityrightsnj.org
Program Director at Lead Agency (last, first):
Hopson, Dr. Felicia, DBA, SSGB
Title:
Director-Division of Vocational Rehabilitation Ser
Phone:
609-292-5987
E-mail:
Felicia.Hopson@dol.nj.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Marotta, Michael
Title:
Director
Phone:
609-777-0961
E-mail:
mmarotta@disabilityrightsnj.org

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Hopson, Dr. Felicia, DBA, SSGB
Title:
Director-Division of Vocational Rehabilitation Ser
Phone:
609-292-5987
E-mail:
Felicia.Hopson@dol.nj.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? No
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 0


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 00 NaN%
Satisfied 00 NaN%
Satisfied somewhat 00 NaN%
Not at all satisfied 00 NaN%
Nonrespondent 00 NaN%
Total Surveyed 00
Response rate % NaN%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 1,740
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 111
C. Total 1,851

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 1,851

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 3,766 $575,029 $189,759 $385,270
Daily Living 1,876 $152,816 $50,429 $102,387
Environmental Adaptations 1,259 $476,309 $157,182 $319,127
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 102 $5,121 $1,689 $3,432
Total 7,003 $1,209,275 $399,059 $810,216

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 02 $7,601 $0 $7,601
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 83 $43,413 $0 $43,413
Daily Living 22 $8,734 $0 $8,734
Environmental Adaptations 01 $1,195 $0 $1,195
Vehicle Modification & Transportation 02 $298 $0 $298
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 01 $3,235 $0 $3,235
Total 111 $64,476 $0 $64,476

D. Anecdote

Open Ended Loan was provided to a family that needed an evacuation chair. Family needed to relocate to a second floor apartment due to financial difficulties and were without a safe way to remove the family member in an emergency situation (i.e. when elevator was not working)

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 740 740
2. AT was only available through the AT program. 00 00 741 741
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 370 370
4. Subtotal 00 00 1,851 1,851
5. None of the above 00 00 00 00
6. Subtotal 00 00 1,851 1,851
7. Nonrespondent 00 00 00 00
8. Total 00 00 1,851 1,851
9. Performance on this measure NaN% NaN% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 1,284 69.37%
Satisfied 555 29.98%
Satisfied somewhat 12 0.65%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 1,851
Response rate % 100%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 185
Serve as loaner during service repair or while waiting for funding 00
Provide an accommodation on a short-term basis for a time-limited event/situation 00
Conduct training, self-education or other professional development activity 00
Total 185

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 61 00 61
Family Members, Guardians, and Authorized Representatives 27 00 27
Representative of Education 56 00 56
Representative of Employment 08 00 08
Representatives of Health, Allied Health, and Rehabilitation 13 00 13
Representatives of Community Living 13 00 13
Representatives of Technology 07 00 07
Total 185 00 185

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 21

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 16 00 16
Hearing 04 00 04
Speech Communication 81 00 81
Learning, Cognition and Developmental 48 00 48
Mobility, Seating and Positioning 06 00 06
Daily Living 09 00 09
Environmental Adaptations 04 00 04
Vehicle Modification and Transportation 00 00 00
Computers and Related 126 00 126
Recreation, Sports and Leisure 00 00 00
Total 294 00 294

E. Anecdote

An adult with a developmental disability borrowed an iPad to trial accessing it with Voice Control. He reported back that it works very well for him despite his speech impairment. He is seeking funding to purchase an iPad.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 61 13 59 133
Decided that an AT device/ service will not meet needs 13 03 14 30
Subtotal 74 16 73 163
Have not made a decision 10 00 12 22
Subtotal 84 16 85 185
Nonrespondent 00 00 00 00
Total 84 16 85 185
Performance on this measure 88.1% 100% 85.88%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 173 93.51%
Satisfied 12 6.49%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 185
Response rate % 100%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 74
Hearing 11
Speech Communication 244
Learning, Cognition and Developmental 209
Mobility, Seating and Positioning 34
Daily Living 123
Environmental Adaptations 51
Vehicle Modification and Transportation 03
Computers and Related 306
Recreation, Sports and Leisure 36
Total # of Device Demonstrations 1,091

B. Types of Participants

Type of Participant Decision-Makers Other Participants Total
Individuals with Disabilities 610 00 610
Family Members, Guardians, and Authorized Representatives 63 296 359
Representatives of Education 194 496 690
Representatives of Employment 123 77 200
Health, Allied Health, Rehabilitation 38 76 114
Representative of Community Living 51 77 128
Representative of Technology 12 06 18
Total 1,091 1,028 2,119

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 00
Service Provider 00
Vendor 00
Repair Service 00
Others 00
Total 00

D. Anecdote

A woman reached out to program to learn if there were any options to support her mother with a visual impairment remain independent in her home. Specifically, they were interested in options to magnify mail for the mother to read independently. The woman does not own, nor was she interested in, a smartphone so other options were presented. The woman decided that a low cost video magnifier would provide her with the necessary support for independence.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 339 112 513 964
Decided that an AT device/ service will not meet needs 19 11 22 52
Subtotal 358 123 535 1,016
Have not made a decision 18 09 08 35
Subtotal 376 132 543 1,051
Nonrespondent 34 06 00 40
Total 410 138 543 1,091
Performance on this measure 87.32% 89.13% 98.53%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 1,658 78.24%
Satisfied 389 18.36%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 72 3.4%
Total 2,119
Response rate % 96.6%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 740 740
2. AT was only available through the AT program. 00 00 741 741
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 370 370
4. Subtotal 00 00 1,851 1,851
5. None of the above 00 00 00 00
6. Subtotal 00 00 1,851 1,851
7. Nonrespondent 00 00 00 00
8. Total 00 00 1,851 1,851
9. Performance on this measure NaN% NaN% 80.01% 80.01%
ACL Performance Measure 85%
Met/Not Met Not Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 400 125 572 1,097
Decided that an AT device/ service will not meet needs 32 14 36 82
Subtotal 432 139 608 1,179
Have not made a decision 28 09 20 57
Subtotal 460 148 628 1,236
Nonrespondent 34 06 00 40
Total 494 154 628 1,276
Performance on this measure 87.45% 90.26% 96.82% 92.4%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.71% 95% Met
Response Rate 98.27% 90% Met

Educational/Training Activities

A. Educational/Training Activity Participants: Number and Types of Participants; Geographical Distribution

Educational/Training Activities by Participant Type
Type of Participant Number
Individuals with Disabilities 156
Family Members, Guardians and Authorized Representatives 122
Representatives of Education 1,719
Representatives of Employment 86
Rep Health, Allied Health, and Rehabilitation 17
Representatives of Community Living 228
Representatives of Technology 179
Unable to Categorize 618
TOTAL 3,125

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
00 00 3,125 3,125

B. Educational/Training Activity Topics

Educational/Training Activities by Topic
Primary Topic of Educational/Training Activities Participants
AT Products/Services 1,813
AT Funding/Policy/ Practice 400
Combination of any/all of the above 00
Information Technology/Telecommunication Access 322
Transition 590
Total 3,125

C. Description of Educational/Training Activities

Describe innovative one high-impact assistance educational/training activity conducted during the reporting period:

ATAC Director participated in a national panel discussion, hosted by ATIA, titled "Assistive Technology: How New Federal Guidance is Improving Access for Students with Disabilities". As the AT Act program representative, ATAC Director focused on systems change solutions that can be implemented to build AT capacity. Recording of webinar is available free on the ATIA Learning Center: https://www.atia.org/path-lms/?pathPage=%2Fatia%2Fcourses

Briefly describe one educational/training activity related to transition conducted during the reporting period:

ATAC conducted several webinar / training sessions focused on supports for individuals with developmental disabilities and transition topics.

Briefly describe one educational/training activity related to Information and Communication Technology accessibility:

ATAC collaborated with Rutgers University to deliver a series focused on accessibility (Document, web services) 1. Creating Accessible Curriculum Materials 2. Why A11Y is Important? 3. Designing Web Content for Accessibility 4. Basic Web Auditing for Accessibility

D. IT/Telecommunications Educational/Training Activity Performance Measure

IT/Telecommunications Educational/Training Activity Performance Measure
Outcome/Result From IT/Telecommunications Educational/Training Activities Received Number
IT and Telecommunications Procurement or Dev Policies 00
Training or Technical Assistance will be developed or implemented 00
No known outcome at this time 322
Nonrespondent 00
Total 322
Performance Measure Percentage 0%
ACL Target Percentage 70%
Met/Not Met Not Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 45%
Employment 22%
Health, Allied Health, Rehabilitation 02%
Community Living 22%
Technology (IT, Telecom, AT) 09%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

New Jersey was selected by CAST to be one of three states to receive Intensive Technical Assistance through the CITES project (Center on Inclusive Technology & Education Systems) to develop inclusive technology ecosystems in school districts. ATAC is leading this endeavor, with the NJ Department of Education serving as a partner. (Press release: https://www.newswire.com/news/cast-s-center-on-inclusive-technology-and-education-systems-announces-22418417) ATAC is providing direct technical assistance to the two pilot school districts (Ramsey School District and Saddle Brook School District) as a member of their implementation teams. CITES works to ensure that all technology decisions within a school district are inclusive and include accessible / assistive technology. According to CAST: "The CITES Framework, rooted in evidence-based practices, will continue to be a beacon for LEA teams, offering resources that promote collaboration across education technology, information technology,

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

ATAC continues to strengthen our relationship with our Lead Agency, NJ DOL, through on going technical assistance designed to raise awareness of the power of AT. This year, the focus was working with county level DVR counselors to raise AT awareness of both AT devices and services. ATAC staff provided a series of learning opportunities throughout the year for DVR Transition Coordinators including virtual, webinar based learning focused on AT consideration and feature matching. The goal of this learning experience was to build capacity within the county based DVR offices so counselors can begin the process of matching individuals to AT devices. The virtual learning sessions were followed by regional live training events that provided opportunities for hands on learning with AT devices designed to give a deeper understanding of the AT tools. ATAC staff facilitated town hall style virtual events where DVR counselors were invited to share successes, ask questions, and learn from ea

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. ATAC staff collaborated with The Boggs Center on Developmental Disabilities, Rutgers University Robert Wood Johnson Medical Center to design a self paced web based module on Assistive Technology. The audience for this learning module is Support Coordinators throughout New Jersey that are providing direct support to individuals with developmental disabilities. By providing foundational knowledge about the AT feature matching process and some simple AT examples, the Support Coordinators would be equipped to better guide their consumers. Within this module, ATAC services are also highlighted so that Support Coordinators can connect consumers to additional AT services, including Device Demonstrations. By providing Support Coordinators foundational knowledge, they can start the AT matching process and then this process can be completed with ATAC staff members.

2.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 381 51 432
Family Members, Guardians and Authorized Representatives 115 54 169
Representative of Education 219 00 219
Representative of Employment 93 00 93
Representative of Health, Allied Health, and Rehabilitation 78 00 78
Representative of Community Living 141 00 141
Representative of Technology 54 00 54
Unable to Categorize 00 00 00
Total 1,081 105 1,186

Referral Types:

ATAC staff continue to identify new opportunities to partner with community partners. Throughout the year, the ATAC staff will participate in vendor fairs and a variety of table sitting activities in the community. This enables us to reach consumers that are unfamiliar with the work of the ATAC. One of the largest outreach events for the year continues to be the Abilities Expo which accounts for a large percentage of our referrals for the year. As a consumer focused event, it provides ATAC staff with opportunities to conduct more AT demonstrations and loans, along with our connection to device reutilization.

Referral Sources:

While a large percentage of the referrals come from our outreach events at the Abilities Expo and local vendor fairs, ATAC receives referrals from local school districts and local Vocational Rehabilitation offices.

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Yes
Yes
New Jersey was selected as one of three states to partner with CAST Center on Inclusive Technology in Education Services (CITES). The goal of this partnership is to provide intensive technical assistance to school districts to develop inclusive technology ecosystems where Assistive Technology is embedded in the technology services provided to students. ATAC is the lead agency for this project and the NJ Department of Education is our partner in supporting these model school districts.

3. What focus areas(s) were addressed by the initiative?

Education,

4. What AT Act authorized activity(s) were addressed?

Device Loan, Demo, Training, Information & Assistance, Public Awareness,

Yes
Yes
ATAC staff provided Assistive Technology training to 13 county based Division of Vocational Rehabilitation (DVR) offices reaching 144 counselors. The training started with virtual webinar training on Assistive Technology consideration and matching consumers to technology through a feature match process. Then ATAC staff visited each of the 13 offices and provided live training on an Assistive Technology toolbox of devices that had been selected to assist individuals at work with AT. At the conclusion of each training, the local DVR office was provided a toolkit of AT devices that would stay at the office and they could use to provide onsite demonstrations to their consumers as they were discussing possible AT solutions. ATAC staff followed up with another virtual training where implementation ideas were presented and DVR staff were able to ask questions and get clarification about AT tools and supports.
This project raised community awareness of AT by introducing DVR counselors to more AT devices and demystifying the complexity of these tools that they could use to meet the needs of their clients. The reach of the AT Act program was extended by forming deeper relationships with the county based DVR staff and in turn making connections with their clients. The introduction of tools via the AT Toolkit aided the counselors with starting the AT consideration process and ATAC staff could follow up with the counselor and the client to provide a more in depth and meaningful AT demonstration. This partnership enabled ATAC to cement our relationship with the NJ DOL (who is our Lead Agency) by providing direct support to their county based staff. ATAC is in discussion with DOL to continue this process by providing additional training to local offices and providing more tools for the county office AT Toolkits.

3. What focus areas(s) were addressed by the initiative?

Employment,

4. What AT Act authorized activity(s) were addressed?

Device Loan, Demo, Training,

Yes
Yes
ATAC staff participating in community fairs designed to engage the older population across NJ. These service fairs were organized by county based agencies on aging. ATAC staff conducted demonstrations for individuals as well as educational sessions on smartphone accessibility features and smarthome technology.
This outreach opportunity increased ATAC demonstrations for the year and raised community awareness about our services. A goal going forward is to formalize this partnership with the county agencies on aging by providing in person educational sessions directly in the county offices.

3. What focus areas(s) were addressed by the initiative?

Housing/Home Automation, Community Participation and Integration, Health, Aging, Aging and Disability Network/No Wrong Door,

4. What AT Act authorized activity(s) were addressed?

Device Loan, Demo, Reuse, Information & Assistance, Public Awareness,

Yes
No
ATAC staff made repeated overtures to the agency throughout the year but we have not received any response. Through our agency, Disability Rights New Jersey, we are continuing to provide the community with information and webinars focused on support for Medicaid. ATAC provides resources and support to those activities.

Additional Coordination/Collaboration activities 0

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.


C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

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This FY24 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.