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| Did your approved state plan for this reporting period include any State Financing? | Yes |
|---|---|
| Did your approved state plan for this reporting period include conducting a Financial Loan Program? | Yes |
| Area of Residence | Total | ||
|---|---|---|---|
|
Metro RUCC 1-3 |
Non-Metro RUCC 4-9 |
||
| Approved Loan made | 04 | 04 | 08 |
| Approved Not made | 00 | 00 | 00 |
| Rejected | 00 | 00 | 00 |
| Total | 04 | 04 | 08 |
| Lowest Income: | $15,444 | Highest Income: | $131,136 |
|---|
| Sum of Incomes | Loans Made | Average Annual Income |
|---|---|---|
| $458,174 | 08 | $57,272 |
| Income Ranges | Total | ||||||
|---|---|---|---|---|---|---|---|
| $15,000 or Less |
$15,001- $30,000 |
$30,001- $45,000 |
$45,001- $60,000 |
$60,001- $75,000 |
$75,001 or More |
||
| Number of Loans | 00 | 02 | 02 | 01 | 01 | 02 | 08 |
| Percentage of Loans | 0% | 25% | 25% | 12.5% | 12.5% | 25% | 100% |
| Type of Loan | Number of Loans | Percentage of loans |
|---|---|---|
| Revolving Loans | 08 | 100% |
| Partnership Loans | ||
| Without interest buy-down or loan guarantee | 00 | 0% |
| With interest buy-down only | 00 | 0% |
| With loan guarantee only | 00 | 0% |
| With both interest buy-down and loan guarantee | 00 | 0% |
| Total | 08 | 100% |
| Type of Loan | Number of Loans | Dollar Value of Loans |
|---|---|---|
| Revolving Loans | 08 | $307,735 |
| Partnership Loans | 00 | $0 |
| Total | 08 | $307,735 |
| Lowest | 4% |
|---|---|
| Highest | 4% |
| Sum of Interest Rates | Number of Loans Made | Average Interest Rate |
|---|---|---|
| 28 | 08 | 3.5% |
| Interest Rate | Number of loans |
|---|---|
| 0.0% to 2.0% | 00 |
| 2.1% to 4.0% | 08 |
| 4.1% to 6.0% | 00 |
| 6.1% to 8.0% | 00 |
| 8.1% - 10.0% | 00 |
| 10.1%-12.0% | 00 |
| 12.1%-14.0% | 00 |
| 14.1% + | 00 |
| Total | 08 |
| Type of AT | Number of Devices Financed | Dollar Value of Loans |
|---|---|---|
| Vision | 00 | $0 |
| Hearing | 02 | $10,800 |
| Speech communication | 00 | $0 |
| Learning, cognition, and developmental | 00 | $0 |
| Mobility, seating and positioning | 01 | $18,000 |
| Daily living | 00 | $0 |
| Environmental adaptations | 00 | $0 |
| Vehicle modification and transportation | 05 | $278,935 |
| Computers and related | 00 | $0 |
| Recreation, sports, and leisure | 00 | $0 |
| Total | 08 | $307,735 |
| Number Loans in default | 00 |
|---|---|
| Net loss for loans in default | $0 |
| How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? | 0 |
|---|
| How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? | 0 |
|---|
Our interview with RH began with an apology for adding to the family’s schedule after their unexpected trip to Missoula for care for daughter A. RH simply responds, “I’m just glad we had the van.” That van—a 2019 Ford Transit purchased this fall with a MATL loan—has already changed daily life for the family. Ten-year-old A has Spina Bifida and epilepsy and uses a 50-pound wheelchair RH used to lift in and out of their Suburban. “She’s getting older, and it’s getting harder,” RH explains. Ongoing back issues and her husband’s long shifts meant that if she couldn’t lift A, the whole family’s routine ground to a halt. In the new van, RH can stand up and move around, making it easier to do safe lifts and transfers. The van features a bench seat in the back perfect for personal care. “If you’re away from home, your options are often a dirty gas station floor,” she points out. “I can cath(eterize) her on the road in a clean, warm environment.” Financing through a bank wasn’t an option; current interest rates made payments unaffordable, and making the van accessible adds significantly to the price tag. “Because of the low interest rate on the MATL loan, we can afford the van we need,” RH says. The van meets more than straight-up practical needs; it’s the difference between staying home and exploring together. RH says, “Being able to afford this more expensive, bigger van allows us to maintain our outdoor lifestyle.” Here in Montana, that makes all the difference.
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 00 | 00 | 08 | 08 |
| 2. AT was only available through the AT program. | 00 | 00 | 00 | 00 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
| 4. Subtotal | 00 | 00 | 08 | 08 |
| 5. None of the above | 00 | 00 | 00 | 00 |
| 6. Subtotal | 00 | 00 | 08 | 08 |
| 7. Nonrespondent | 00 | 00 | 00 | 00 |
| 8. Total | 00 | 00 | 08 | 08 |
| 9. Performance on this measure | NaN% | NaN% | 100% | |
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 08 | 100% |
| Satisfied | 00 | 0% |
| Satisfied somewhat | 00 | 0% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 00 | 0% |
| Total Surveyed | 08 | |
| Response rate % | 100% |
| Activity | Number of Individuals Receiving a Device from Activity |
|---|---|
| A. Device Exchange | 02 |
| B. Device Refurbish/Repair - Reassign and/or Open Ended Loan | 488 |
| C. Total | 490 |
| Performance Measure | |
|---|---|
| D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. | 00 |
| E. Number of Individuals Included in Performance Measures | 490 |
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance
| Type of AT Device | Number of Devices Exchanged | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Exchanged | Savings to Consumers |
|---|---|---|---|---|
| Vision | 00 | $0 | $0 | $0 |
| Hearing | 00 | $0 | $0 | $0 |
| Speech Communication | 00 | $0 | $0 | $0 |
| Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
| Mobility, Seating and Positioning | 02 | $2,125 | $0 | $2,125 |
| Daily Living | 00 | $0 | $0 | $0 |
| Environmental Adaptations | 00 | $0 | $0 | $0 |
| Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
| Computers and Related | 00 | $0 | $0 | $0 |
| Recreation, Sports and Leisure | 00 | $0 | $0 | $0 |
| Total | 02 | $2,125 | $0 | $2,125 |
| Type of AT Device | Number of Devices Reassigned/Refurbished and Repaired | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Sold | Savings to Consumers |
|---|---|---|---|---|
| Vision | 08 | $16,358 | $0 | $16,358 |
| Hearing | 01 | $900 | $0 | $900 |
| Speech Communication | 10 | $1,683 | $0 | $1,683 |
| Learning, Cognition and Developmental | 09 | $5,471 | $0 | $5,471 |
| Mobility, Seating and Positioning | 406 | $285,989 | $2 | $285,987 |
| Daily Living | 42 | $17,028 | $0 | $17,028 |
| Environmental Adaptations | 00 | $0 | $0 | $0 |
| Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
| Computers and Related | 04 | $4,494 | $0 | $4,494 |
| Recreation, Sports and Leisure | 23 | $19,877 | $0 | $19,877 |
| Total | 503 | $351,800 | $2 | $351,798 |
JA walked out of prison in 2016 ready to start a new life. It’s been a challenging decade made tougher yet when he lost full use of his legs a year ago. It started when he ran a stress test to check his heart – in combat boots. Untreated, muscle and tendon damage worsened. “I was having to take little baby steps to get around, and one night, they just went out,” JA shares. People who cared about JA quickly helped him access a used wheelchair, but it was in rough shape and he went through three in short order. That’s when his care team brought him to MonTECH. JA took home a custom-fit wheelchair that was donated the day before his visit. “I got what I thought was an awesome chair,” he says. “I thought it was just Heaven sent.” Soon after, he came in to get the castor fixed and once again his timing was impeccable. MonTECH had a custom chair donated by DME rep Jason LaTray of National Seating & Mobility. With the addition of a back cushion, the fit was perfect and the chair light enough for JA to maneuver into his car. “If anyone has any needs with a physical disability, I would mention MonTECH first, right out of the gate,” JA reports.
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 32 | 02 | 387 | 421 |
| 2. AT was only available through the AT program. | 12 | 00 | 50 | 62 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
| 4. Subtotal | 44 | 02 | 437 | 483 |
| 5. None of the above | 00 | 00 | 04 | 04 |
| 6. Subtotal | 44 | 02 | 441 | 487 |
| 7. Nonrespondent | 01 | 00 | 02 | 03 |
| 8. Total | 45 | 02 | 443 | 490 |
| 9. Performance on this measure | 97.78% | 100% | 98.65% | |
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 486 | 99.18% |
| Satisfied | 01 | 0.2% |
| Satisfied somewhat | 00 | 0% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 03 | 0.61% |
| Total Surveyed | 490 | |
| Response rate % | 99.39% |
| Primary Purpose of Short-Term Device Loan | Number |
|---|---|
| Assist in decision-making (device trial or evaluation) | 704 |
| Serve as loaner during service repair or while waiting for funding | 03 |
| Provide an accommodation on a short-term basis for a time-limited event/situation | 18 |
| Conduct training, self-education or other professional development activity | 04 |
| Total | 729 |
| Type of Individual or Entity | Number of Device Borrowers | ||
|---|---|---|---|
| Desicion-making | All other Purposes | Total | |
| Individuals with Disabilities | 168 | 05 | 173 |
| Family Members, Guardians, and Authorized Representatives | 203 | 15 | 218 |
| Representative of Education | 158 | 02 | 160 |
| Representative of Employment | 01 | 00 | 01 |
| Representatives of Health, Allied Health, and Rehabilitation | 160 | 02 | 162 |
| Representatives of Community Living | 14 | 01 | 15 |
| Representatives of Technology | 00 | 00 | 00 |
| Total | 704 | 25 | 729 |
| Length of Short-Term Device Loan in Days | 30 |
|---|
| Type of AT Device | Number of Devices | ||
|---|---|---|---|
| Desicion-making | All other Purposes | Total | |
| Vision | 106 | 04 | 110 |
| Hearing | 15 | 01 | 16 |
| Speech Communication | 276 | 05 | 281 |
| Learning, Cognition and Developmental | 258 | 01 | 259 |
| Mobility, Seating and Positioning | 59 | 07 | 66 |
| Daily Living | 339 | 21 | 360 |
| Environmental Adaptations | 03 | 00 | 03 |
| Vehicle Modification and Transportation | 05 | 00 | 05 |
| Computers and Related | 114 | 00 | 114 |
| Recreation, Sports and Leisure | 113 | 06 | 119 |
| Total | 1,288 | 45 | 1,333 |
CM lives and breathes football. He follows the Washington Commanders, but his true loyalty lies with the Hays/Lodgepole Thunderbirds. Fourteen-year-old CM has cerebral palsy and is nonspeaking, which makes joining in the pigskin banter tough. This year, through MonTECH, he borrowed a communication device that transformed daily life—both at school and at home with Grandmother T. “He’d get frustrated when I kept asking, ‘Do you mean this? Do you mean that?’,” T says. “Now he’ll grab that iPad and just tell me.” The iPad also helps CM talk about what he loves most: football. To be more involved, though, CM needed better mobility than his bulky, heavy wheelchair allowed. T borrowed a lightweight, foldable chair from MonTECH, opening doors for CM to join his siblings outside and attend community events—from powwows to rodeos. This fall, CM also used the chair to join the Thunderbirds on the field to run a play. With help from his cousin HG and a hometown crowd honking horns and shouting support, CM rolled into the end zone for a touchdown. Accessing equipment has allowed CM to grow in strength and new experiences. “I keep fighting for him because he deserves more,” T says proudly. “Everything we’ve borrowed from MonTECH has helped him make amazing progress.”
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 118 | 08 | 201 | 327 |
| Decided that an AT device/ service will not meet needs | 45 | 03 | 69 | 117 |
| Subtotal | 163 | 11 | 270 | 444 |
| Have not made a decision | 45 | 01 | 42 | 88 |
| Subtotal | 208 | 12 | 312 | 532 |
| Nonrespondent | 38 | 03 | 131 | 172 |
| Total | 246 | 15 | 443 | 704 |
| Performance on this measure | 78.37% | 91.67% | 86.54% | |
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 00 | 00 | 07 | 07 |
| 2. AT was only available through the AT program. | 03 | 00 | 10 | 13 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
| 4. Subtotal | 03 | 00 | 17 | 20 |
| 5. None of the above | 00 | 00 | 00 | 00 |
| 6. Subtotal | 03 | 00 | 17 | 20 |
| 7. Nonrespondent | 00 | 00 | 05 | 05 |
| 8. Total | 03 | 00 | 22 | 25 |
| 9. Performance on this measure | 100% | NaN% | 100% | |
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 491 | 67.35% |
| Satisfied | 46 | 6.31% |
| Satisfied somewhat | 07 | 0.96% |
| Not at all satisfied | 03 | 0.41% |
| Nonrespondent | 182 | 24.97% |
| Total Surveyed | 729 | |
| Response rate % | 75.03% |
| Type of AT Device / Service | Number of Demonstrations of AT Devices / Services |
|---|---|
| Vision | 30 |
| Hearing | 04 |
| Speech Communication | 53 |
| Learning, Cognition and Developmental | 44 |
| Mobility, Seating and Positioning | 13 |
| Daily Living | 20 |
| Environmental Adaptations | 01 |
| Vehicle Modification and Transportation | 01 |
| Computers and Related | 29 |
| Recreation, Sports and Leisure | 11 |
| Total # of Device Demonstrations | 206 |
| Type of Participant | Decision-Makers | Other Participants | Total |
|---|---|---|---|
| Individuals with Disabilities | 127 | 23 | 150 |
| Family Members, Guardians, and Authorized Representatives | 31 | 94 | 125 |
| Representatives of Education | 17 | 12 | 29 |
| Representatives of Employment | 05 | 05 | 10 |
| Health, Allied Health, Rehabilitation | 18 | 40 | 58 |
| Representative of Community Living | 08 | 17 | 25 |
| Representative of Technology | 00 | 02 | 02 |
| Total | 206 | 193 | 399 |
| Type of Entity | Number of Referrals |
|---|---|
| Funding Source (non-AT program) | 19 |
| Service Provider | 05 |
| Vendor | 55 |
| Repair Service | 01 |
| Others | 03 |
| Total | 83 |
KM has long dreamed of reaching the big “M” above Missoula, even as the voices around her insisted it was out of reach. “It’s not uncommon for people in the disabled community to be told ‘no’ without anyone trying to figure something out first,” KM explains. “Eventually, I started hanging out with PT (physical therapy) students. They had the mind set of, ‘Let's figure out how we can cross this off your bucket list.’” KM’s PT student friends just happened to sit in on a demonstration of different adaptive recreation equipment at MonTECH which included an introduction to the ePush Mountain Trike, a $12,000, all-terrain wheelchair with a strong power assist. They texted her, saying they’d found a way up to the M. ATP Michelle Allen gave KM and her friends an orientation to the chair, and they were off. There’s a learning curve to steering; it took two trail switchbacks to get the hang of it. At the top, the crew cracked a bottle to celebrate, and they didn’t celebrate alone. “It was really emotional for all of us,” KM remembers. “Not just because we achieved our goal, but there were a lot of people at the top who had passed us along the way and they were clapping and cheering. I deal with chronic pain, and that day my pain was at Level Zero, which never happens.” “Without MonTECH it would not have been possible,” KM says. And thanks to KM, MonTECH gained a new pet line when promoting the Mountain Trike: “It’s been up to the M. TWICE.”
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 58 | 15 | 84 | 157 |
| Decided that an AT device/ service will not meet needs | 00 | 01 | 00 | 01 |
| Subtotal | 58 | 16 | 84 | 158 |
| Have not made a decision | 17 | 10 | 13 | 40 |
| Subtotal | 75 | 26 | 97 | 198 |
| Nonrespondent | 05 | 01 | 02 | 08 |
| Total | 80 | 27 | 99 | 206 |
| Performance on this measure | 72.5% | 59.26% | 84.85% | |
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 358 | 89.72% |
| Satisfied | 04 | 1% |
| Satisfied somewhat | 00 | 0% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 37 | 9.27% |
| Total | 399 | |
| Response rate % | 90.73% |
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 32 | 02 | 402 | 436 |
| 2. AT was only available through the AT program. | 15 | 00 | 60 | 75 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
| 4. Subtotal | 47 | 02 | 462 | 511 |
| 5. None of the above | 00 | 00 | 04 | 04 |
| 6. Subtotal | 47 | 02 | 466 | 515 |
| 7. Nonrespondent | 01 | 00 | 07 | 08 |
| 8. Total | 48 | 02 | 473 | 523 |
| 9. Performance on this measure | 97.92% | 100% | 98.72% | 98.65% |
| ACL Performance Measure | 85% | |||
| Met/Not Met | Met | |||
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 176 | 23 | 285 | 484 |
| Decided that an AT device/ service will not meet needs | 45 | 04 | 69 | 118 |
| Subtotal | 221 | 27 | 354 | 602 |
| Have not made a decision | 62 | 11 | 55 | 128 |
| Subtotal | 283 | 38 | 409 | 730 |
| Nonrespondent | 43 | 04 | 133 | 180 |
| Total | 326 | 42 | 542 | 910 |
| Performance on this measure | 76.74% | 69.23% | 86.13% | 81.57% |
| ACL Performance Measure | 90% | |||
| Met/Not Met | Not Met | |||
| Customer Rating of Services | Percent | ACL Target | Met/Not Met |
|---|---|---|---|
| Highly satisfied and satisfied | 99.29% | 95% | Met |
| Response Rate | 86.35% | 90% | Not Met |
| Type of Participant | Number |
|---|---|
| Individuals with Disabilities | 89 |
| Family Members, Guardians and Authorized Representatives | 20 |
| Representatives of Education | 1,154 |
| Representatives of Employment | 00 |
| Rep Health, Allied Health, and Rehabilitation | 305 |
| Representatives of Community Living | 45 |
| Representatives of Technology | 00 |
| Unable to Categorize | 16 |
| TOTAL | 1,629 |
| Metro | Non Metro | Unknown | TOTAL |
|---|---|---|---|
| 1,106 | 314 | 209 | 1,629 |
| Primary Topic of Educational/Training Activities | Participants |
|---|---|
| AT Products/Services | 877 |
| AT Funding/Policy/ Practice | 00 |
| Combination of any/all of the above | 583 |
| Information Technology/Telecommunication Access | 125 |
| Transition | 44 |
| Total | 1,629 |
Describe innovative one high-impact assistance educational/training activity conducted during the reporting period:
Expanding a team’s knowledge and confidence with assistive technology is no small task for rural educators. Long distances, spotty connectivity, and ongoing teacher and therapist shortages make it hard to go the extra mile for students with complex needs. That’s why we were delighted when an entire team from Anaconda—including school-based therapists—made the trip to visit us. We spent a couple of hours not only discussing MonTECH’s free services and exploring exciting new devices available for loan, but also getting hands-on with tools that support students with learning disabilities and communication challenges. The dedicated time together opened the door to meaningful conversations about real-world dilemmas in schools—for example: How do we support students who need help with note-taking when recording devices are prohibited and we want to avoid the stigma of assigning an adult assistant? It’s a tough question without a perfect answer, but there are certainly creative solutions. One thing is clear: this team is committed, resourceful, and ready to keep pushing for the supports their students deserve. Go Copperheads!
Briefly describe one educational/training activity related to transition conducted during the reporting period:
The Montana Youth Leadership Forum is all about empowering kids with disabilities to become strong advocates, self-advocates, and leaders. MonTECH is invited every summer to spend time with the campers. We teach them about our free services and how assistive tech can bolster success in school, work, and the business of life. The tricky part is holding their attention until we get to the fun, hands-on work with tools supporting learning disabilities and other challenges. This year, MonTECH staff members Michelle and Haley solved that with a Family Feud showdown. Between dings, buzzers, and intense competition to guess what “the survey said”, campers were fully engaged and left knowing a lot more about assistive tech and how it can expand opportunity and support success.
Briefly describe one educational/training activity related to Information and Communication Technology accessibility:
MonTECH’s Program Director was selected as a Fulbright Specialist and returned to Indonesia in September 2025 to provide additional training on universal design for learning and assistive technology. The project focused on increasing skills and knowledge for pre- and in-service teachers in Jember, on the island of Java. One specific workshop open to current lecturers and students at the Universitas Jember detailed entry-level digital accessibility skills. The attendees were eager to learn more about how to make their classrooms and curriculums more inclusive for students with disabilities.
| Outcome/Result From IT/Telecommunications Educational/Training Activities Received | Number |
|---|---|
| IT and Telecommunications Procurement or Dev Policies | 125 |
| Training or Technical Assistance will be developed or implemented | 00 |
| No known outcome at this time | 00 |
| Nonrespondent | 00 |
| Total | 125 |
| Performance Measure Percentage | 100% |
| ACL Target Percentage | 70% |
| Met/Not Met | Met |
| Education | 57% |
|---|---|
| Employment | 02% |
| Health, Allied Health, Rehabilitation | 13% |
| Community Living | 28% |
| Technology (IT, Telecom, AT) | 00% |
| Total | 100% |
Describe Innovative one high-impact assistance activity that is not related to transition:
The devastating wildfires in California these past few years have taught a horrific lesson: emergency management must be better prepared to help people with disabilities in times of natural disaster. In 2025, MonTECH’s associate director participated in a focus group to help shape an emergency management course for regional responders that would be inclusive of people with disabilities. Working with the Preparedness Field Assignee for Montana’s Public Health and Emergency Preparedness, Shawna Hanson reviewed curriculum from California, Colorado, and Nevada. Together, the group considered and listed Montana’s resources and challenges. Challenges of note included a wide-spread population across 147,000 square miles and poor connectivity for emergency communications. Edits to the course slide deck were suggested and followed by a final review and opportunity for comments. This project takes us one step closer to ensuring Montanans with disabilities aren’t abandoned or lost durin
Breifly describe one technical assistance activity related to transition conducted during the reporting period:
College is full of so many transitions and for students with disabilities the challenges don't exist just in the classroom. This year, a young employee with the University of Montana's dining services department was struggling. Dining services would have to let their young student worker go if he couldn’t learn to modulate his voice in the work environment and stay on task. Last ditch effort: contact MonTECH for some technical assistance. “They really cared and they came back several times,” MonTECH ATP Michelle Allen reported, noting that UM Dining was interested in education on what devices might assist all their employees, with and without disabilities. Work Autonomy and the ChoiceWorks apps were tried, but what helped the most? The Yacker Tracker and a Time Timer. These simple devices were so helpful, Dining Services purchased them. “I think Dining Services is going to use MonTECH more,” Michelle said. “They’ll be able to employ more young people of all abilities because they kn
Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.
1. Telling the story of MonTECH in innovative spaces and places each year can be a challenge. This year, we were lucky enough to be approached by the Western Heritage Center in Billings, Montana to be part of their latest museum exhibit. They created a beautiful display highlighting first person interviews of people with disabilities and exploring local advances in accessibility entitled “Capable Montanans: Contemporary Voices from Communities with Disabilities.” MonTECH inventory items were on display for four months in a creative, interactive exhibit that shared our story to new audiences on a daily basis.
2. MonTECH’s offices are in Missoula and Billings. It takes special effort to reach Montanans in Eastern Montana or on the Hi-Line. When Julia Arnold, program manager with the state’s Disability Employment and Transition Division/Independent Living, invited MonTECH to participate in a series of service fairs in rural eastern-montana towns, we jumped at the opportunity! For three days, we hung out with other service providers in Sidney, Miles City, and Hardin. The fairs were promoted by local health departments and programs, and we were pleased to travel with the Montana Family to Family Health Information Center, Children’s Special Health Services, and other tremendous programs that support Montanans with physical, developmental, or mental-health challenges. We connected in meaningful ways with community members who face long distances to access disability resources. Seeing them engage with assistive tech they’d normally only see in pictures (if at all)—and introducing them to our online support—made every mile of the journey completely worthwhile.
| Types of Recipients | AT Device/ Service |
AT Funding | Total |
|---|---|---|---|
| Individuals with Disabilities | 229 | 15 | 244 |
| Family Members, Guardians and Authorized Representatives | 202 | 07 | 209 |
| Representative of Education | 40 | 01 | 41 |
| Representative of Employment | 07 | 02 | 09 |
| Representative of Health, Allied Health, and Rehabilitation | 153 | 07 | 160 |
| Representative of Community Living | 34 | 02 | 36 |
| Representative of Technology | 28 | 00 | 28 |
| Unable to Categorize | 11 | 02 | 13 |
| Total | 704 | 36 | 740 |
MonTECH saw a sharp increase in referrals from eye doctors and community-based hospitals this year. Rack cards, word-of-mouth, outreach to Area Agencies on Aging, and presentations to discharge coordinators influenced this increase. We have also built a strong presence with Parkinson’s support groups across the state and the statewide Summit for Parkinson’s event. We speak at their annual conference and presentations to community support groups has resulted in multiple demonstrations and loans. Referrals from private therapy clinics have increased dramatically thanks to direct-email outreach to promote MonTECH’s annual AAC conference MontCOMM. MontCOMM outreach has also forged stronger partnerships with representatives of speech-generating devices. This has improved our service. Example: our relationship with Star AT allowed smooth facilitation for two consumers to purchases the latest Allora. More families are being referred to MonTECH by their therapists not only for mobility equipment and communication support, but also for sensory/behavior support. More interaction with therapists has also led to new additions to MonTECH’s inventory based on the needs they share and their own preferences for particular supports; for example, SensaSoft Squeezie Seat, HowdaHUG Chair, and Sunni Cafeteria Seats. Consistent and widespread online outreach led to a personal equipment loan to a professor at one of Montana’s rural community colleges. That one contact led to a rippled effect impacting many: three presentations to college professors focused on learning supports and AT accommodations for experiential learning, individual requests for loans, dissemination of MonTECH flyers to future teachers via their professors, and donations of gently-used equipment. This year we saw an increase in referrals from the Montana Department of Transportation (MDT) to trial equipment that will support their continued, successful employment. A fair percentage of our referrals continue to come from Vocational Rehabilitation. Specific in-person outreach targeting their Blind and Low Vision Services specifically, but many of these referrals are based on long-standing relationship between VR and MonTECH. Outreach for the new-this-year Sandbox Project has brought awareness of MonTECH to every licensed early childhood care provider in the state. The Project has increased our loan inventory of items for the birth-five age group as well. Together this has resulted in a sharp increase in contact from childcare providers and young families and an increase in loans.
We get a number of referrals to our program from organizations and service providers across the state. Being a small state, many disability service providers run in the same circles and attend the same meetings and conferences. This means we get a good variety of agencies that refer to us across ages, disabilities and geography. In general, we would estimate the following percentages: Area Agencies on Aging – 10%, Voc. Rehab – 10%, Disability Rights Montana – 5%, Montana Empowerment Center – 5%, Schools – 10%, MTAC – 5%, Private Practice Therapists (OT, SLP, PT) – 10%, Teachers and professors – 10%, Physicians – 10%, Benchmark and other Part C Child Referral Agencies – 5%, CILs – 10%, Misc – 10%
3. What focus areas(s) were addressed by the initiative?
4. What AT Act authorized activity(s) were addressed?
| Additional Coordination/Collaboration activities | 2 |
|---|
1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?
Disability Rights Montana (DRM), Montana's Protection and Advocacy program, approached MonTECH about helping out during the 2025 legislative session. As they are based in Montana's capital, they wanted to provide a sensory friendly space for families traveling to testify during the session. They reached out to MonTECH for assist with this task.
2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.
MonTECH provided a truckload of assistive technology that DRM had on loan for three months during the 2025 legislative session. They set up a room in their offices dedicated to supporting individuals and families who might need a sensory-friendly space to spend time away from the Capitol building. Individuals and families could stay as long as needed or return to this space at any time the office was open, interacting as needed with the assistive technology. This was advertised by both programs and MonTECH materials were available in the room for any additional follow-up. There was no funding required for this partnership and we will continue to offer this each legislative session moving forward.
3. What focus areas(s) were addressed by the initiative?
Community Participation and Integration; Health;
4. What AT Act authorized activity(s) were addressed?
Demonstration;
1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?
In 2025, MonTECH's program director was selected to participate in a Fulbright Specialist Program. This project matched MonTECH with a university partner in Jember, Indonesia for 2-week project on quality education in Indonesia. MonTECH's program director traveled to Jember to provide training and technical assistance around assistive technology and universal design for learning.
2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.
Over the course of 2 weeks, MonTECH's program director presented several trainings to pre- and in-service teachers, as well as faculty lecturers from the Universitas Jember. The education department at the University is dedicated to being more inclusive in their programming, working to ensure students with disabilities in Indonesia receive a quality education. There is still quite a lot of stigma associated with having a disability in Indonesia and many young children are kept home rather than sent to school. By providing training on topics like universal design for learning, digital accessibility, and the use of assistive technology, the project brought increased awareness on the need for more inclusive education and improved the skills of pre- and in-service teachers to educate with accessibility in mind. This collaboration led to a formal partnership between Universitas Jember and the University of Montana with a three year plan to work on additional service and research projects together.
3. What focus areas(s) were addressed by the initiative?
Community Participation and Integration; Transition(school to work or congregate care to community); Information and Communication Technology / Remote Connectivity;
4. What AT Act authorized activity(s) were addressed?
Training; Technical Assistance;
| State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? | 01 |
|---|
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
The Sandbox Project is a collaboration between the State of Montana's birth-to-five services and MonTECH. It is intended to provide education to early childhood providers about universal design for learning and the use of assistive technology.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)
All licensed early childhood providers now have access to for-credit training on universal design for learning specific to working in birth-to-five. This 2-hour training is provided free of cost and includes information on how to access MonTECH's services, including newly expanded inventory for this population. More info here: https://montech.ruralinstitute.umt.edu/the-sandbox-project/
3. What was the primary area of impact for this state improvement outcome?
Education
| Fund Source | Amount | Use of Funds | Data Reported |
|---|---|---|---|
| Public/State Agency | $10,000 | Demonstration | True |
| Public/State Agency | $368,750 | Training | True |
| Public/State Agency | $75,000 | Device Loan | True |
| Public/State Agency | $56,250 | Training | True |
| Amount: $510,000 |
B. Public Health Workforce Grant Award |
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All Section 4 AT Act grantees were awarded $80,000.00 in supplemental Public Health Workforce grant funding to increase the number of positions within the disability and aging network for public health professionals. Please document below the cumulative status of these funds, FY22 through FY25, as a final closeout report. |
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