National Assistive Technology Act Data System

Annual Progress Report - Full Report

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
MonTECH
State AT Program Title:
State AT Program URL
http://montech.ruralinstitute.umt.edu/
Mailing Address:
29 McGill Hall
City:
Missoula
State:
Montana
Zip Code:
59812
Program Email:
montech@ruralinstitute.umt.edu
Phone:
4062435751
TTY:

Lead Agency

Agency Name:
MonTECH at Rural Institute for Inclusive Communities, University of Montana
Mailing Address:
29 McGill Hall, University of Montana
City:
Missoula
State:
Montana
Zip Code:
59812
Program URL:
http://montech.ruralinstitute.umt.edu/

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Kimmel, Molly
Title:
Program Director
Phone:
4062434779
E-mail:
molly.kimmel@mso.umt.edu
Program Director at Lead Agency (last, first):
Kimmel, Molly
Title:
Program Director
Phone:
4062434779
E-mail:
molly.kimmel@mso.umt.edu
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Kimmel, Molly
Title:
Program Director
Phone:
4062434779
E-mail:
molly.kimmel@mso.umt.edu

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 04 04 08
Approved Not made 00 00 00
Rejected 00 00 00
Total 04 04 08

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $15,444 Highest Income: $131,136

Average Income
Sum of Incomes Loans Made Average Annual Income
$458,174 08 $57,272

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 00 02 02 01 01 02 08
Percentage of Loans 0% 25% 25% 12.5% 12.5% 25% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 08 100%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 00 0%
With both interest buy-down and loan guarantee 00 0%
Total 08 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 08 $307,735
Partnership Loans 00 $0
Total 08 $307,735

4. Interest Rates

Interest Rates
Lowest 4%
Highest 4%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
28 08 3.5%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 08
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 08

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 02 $10,800
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 01 $18,000
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 05 $278,935
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 08 $307,735

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 0


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

Our interview with RH began with an apology for adding to the family’s schedule after their unexpected trip to Missoula for care for daughter A. RH simply responds, “I’m just glad we had the van.” That van—a 2019 Ford Transit purchased this fall with a MATL loan—has already changed daily life for the family. Ten-year-old A has Spina Bifida and epilepsy and uses a 50-pound wheelchair RH used to lift in and out of their Suburban. “She’s getting older, and it’s getting harder,” RH explains. Ongoing back issues and her husband’s long shifts meant that if she couldn’t lift A, the whole family’s routine ground to a halt. In the new van, RH can stand up and move around, making it easier to do safe lifts and transfers. The van features a bench seat in the back perfect for personal care. “If you’re away from home, your options are often a dirty gas station floor,” she points out. “I can cath(eterize) her on the road in a clean, warm environment.” Financing through a bank wasn’t an option; current interest rates made payments unaffordable, and making the van accessible adds significantly to the price tag. “Because of the low interest rate on the MATL loan, we can afford the van we need,” RH says. The van meets more than straight-up practical needs; it’s the difference between staying home and exploring together. RH says, “Being able to afford this more expensive, bigger van allows us to maintain our outdoor lifestyle.” Here in Montana, that makes all the difference.

a girl in a wheelchair and another one standing, both in front of a large silver van.
Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 08 08
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 08 08
5. None of the above 00 00 00 00
6. Subtotal 00 00 08 08
7. Nonrespondent 00 00 00 00
8. Total 00 00 08 08
9. Performance on this measure NaN% NaN% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 08 100%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 08
Response rate % 100%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 02
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 488
C. Total 490

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 490

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 02 $2,125 $0 $2,125
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 02 $2,125 $0 $2,125

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 08 $16,358 $0 $16,358
Hearing 01 $900 $0 $900
Speech Communication 10 $1,683 $0 $1,683
Learning, Cognition and Developmental 09 $5,471 $0 $5,471
Mobility, Seating and Positioning 406 $285,989 $2 $285,987
Daily Living 42 $17,028 $0 $17,028
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 04 $4,494 $0 $4,494
Recreation, Sports and Leisure 23 $19,877 $0 $19,877
Total 503 $351,800 $2 $351,798

D. Anecdote

JA walked out of prison in 2016 ready to start a new life. It’s been a challenging decade made tougher yet when he lost full use of his legs a year ago. It started when he ran a stress test to check his heart – in combat boots. Untreated, muscle and tendon damage worsened. “I was having to take little baby steps to get around, and one night, they just went out,” JA shares. People who cared about JA quickly helped him access a used wheelchair, but it was in rough shape and he went through three in short order. That’s when his care team brought him to MonTECH. JA took home a custom-fit wheelchair that was donated the day before his visit. “I got what I thought was an awesome chair,” he says. “I thought it was just Heaven sent.” Soon after, he came in to get the castor fixed and once again his timing was impeccable. MonTECH had a custom chair donated by DME rep Jason LaTray of National Seating & Mobility. With the addition of a back cushion, the fit was perfect and the chair light enough for JA to maneuver into his car. “If anyone has any needs with a physical disability, I would mention MonTECH first, right out of the gate,” JA reports.

a man in a wheelchair with his dog beside him
Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 32 02 387 421
2. AT was only available through the AT program. 12 00 50 62
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 44 02 437 483
5. None of the above 00 00 04 04
6. Subtotal 44 02 441 487
7. Nonrespondent 01 00 02 03
8. Total 45 02 443 490
9. Performance on this measure 97.78% 100% 98.65%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 486 99.18%
Satisfied 01 0.2%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 03 0.61%
Total Surveyed 490
Response rate % 99.39%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 704
Serve as loaner during service repair or while waiting for funding 03
Provide an accommodation on a short-term basis for a time-limited event/situation 18
Conduct training, self-education or other professional development activity 04
Total 729

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 168 05 173
Family Members, Guardians, and Authorized Representatives 203 15 218
Representative of Education 158 02 160
Representative of Employment 01 00 01
Representatives of Health, Allied Health, and Rehabilitation 160 02 162
Representatives of Community Living 14 01 15
Representatives of Technology 00 00 00
Total 704 25 729

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 106 04 110
Hearing 15 01 16
Speech Communication 276 05 281
Learning, Cognition and Developmental 258 01 259
Mobility, Seating and Positioning 59 07 66
Daily Living 339 21 360
Environmental Adaptations 03 00 03
Vehicle Modification and Transportation 05 00 05
Computers and Related 114 00 114
Recreation, Sports and Leisure 113 06 119
Total 1,288 45 1,333

E. Anecdote

CM lives and breathes football. He follows the Washington Commanders, but his true loyalty lies with the Hays/Lodgepole Thunderbirds. Fourteen-year-old CM has cerebral palsy and is nonspeaking, which makes joining in the pigskin banter tough. This year, through MonTECH, he borrowed a communication device that transformed daily life—both at school and at home with Grandmother T. “He’d get frustrated when I kept asking, ‘Do you mean this? Do you mean that?’,” T says. “Now he’ll grab that iPad and just tell me.” The iPad also helps CM talk about what he loves most: football. To be more involved, though, CM needed better mobility than his bulky, heavy wheelchair allowed. T borrowed a lightweight, foldable chair from MonTECH, opening doors for CM to join his siblings outside and attend community events—from powwows to rodeos. This fall, CM also used the chair to join the Thunderbirds on the field to run a play. With help from his cousin HG and a hometown crowd honking horns and shouting support, CM rolled into the end zone for a touchdown. Accessing equipment has allowed CM to grow in strength and new experiences. “I keep fighting for him because he deserves more,” T says proudly. “Everything we’ve borrowed from MonTECH has helped him make amazing progress.”

kid in wheelchair getting pushed by football player on the playing field
Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 118 08 201 327
Decided that an AT device/ service will not meet needs 45 03 69 117
Subtotal 163 11 270 444
Have not made a decision 45 01 42 88
Subtotal 208 12 312 532
Nonrespondent 38 03 131 172
Total 246 15 443 704
Performance on this measure 78.37% 91.67% 86.54%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 07 07
2. AT was only available through the AT program. 03 00 10 13
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 03 00 17 20
5. None of the above 00 00 00 00
6. Subtotal 03 00 17 20
7. Nonrespondent 00 00 05 05
8. Total 03 00 22 25
9. Performance on this measure 100% NaN% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 491 67.35%
Satisfied 46 6.31%
Satisfied somewhat 07 0.96%
Not at all satisfied 03 0.41%
Nonrespondent 182 24.97%
Total Surveyed 729
Response rate % 75.03%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 30
Hearing 04
Speech Communication 53
Learning, Cognition and Developmental 44
Mobility, Seating and Positioning 13
Daily Living 20
Environmental Adaptations 01
Vehicle Modification and Transportation 01
Computers and Related 29
Recreation, Sports and Leisure 11
Total # of Device Demonstrations 206

B. Types of Participants

Type of Participant Decision-Makers Other Participants Total
Individuals with Disabilities 127 23 150
Family Members, Guardians, and Authorized Representatives 31 94 125
Representatives of Education 17 12 29
Representatives of Employment 05 05 10
Health, Allied Health, Rehabilitation 18 40 58
Representative of Community Living 08 17 25
Representative of Technology 00 02 02
Total 206 193 399

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 19
Service Provider 05
Vendor 55
Repair Service 01
Others 03
Total 83

D. Anecdote

KM has long dreamed of reaching the big “M” above Missoula, even as the voices around her insisted it was out of reach. “It’s not uncommon for people in the disabled community to be told ‘no’ without anyone trying to figure something out first,” KM explains. “Eventually, I started hanging out with PT (physical therapy) students. They had the mind set of, ‘Let's figure out how we can cross this off your bucket list.’” KM’s PT student friends just happened to sit in on a demonstration of different adaptive recreation equipment at MonTECH which included an introduction to the ePush Mountain Trike, a $12,000, all-terrain wheelchair with a strong power assist. They texted her, saying they’d found a way up to the M. ATP Michelle Allen gave KM and her friends an orientation to the chair, and they were off. There’s a learning curve to steering; it took two trail switchbacks to get the hang of it. At the top, the crew cracked a bottle to celebrate, and they didn’t celebrate alone. “It was really emotional for all of us,” KM remembers. “Not just because we achieved our goal, but there were a lot of people at the top who had passed us along the way and they were clapping and cheering. I deal with chronic pain, and that day my pain was at Level Zero, which never happens.” “Without MonTECH it would not have been possible,” KM says. And thanks to KM, MonTECH gained a new pet line when promoting the Mountain Trike: “It’s been up to the M. TWICE.”

group of smiling women on a trail overlooking Missoula
Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 58 15 84 157
Decided that an AT device/ service will not meet needs 00 01 00 01
Subtotal 58 16 84 158
Have not made a decision 17 10 13 40
Subtotal 75 26 97 198
Nonrespondent 05 01 02 08
Total 80 27 99 206
Performance on this measure 72.5% 59.26% 84.85%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 358 89.72%
Satisfied 04 1%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 37 9.27%
Total 399
Response rate % 90.73%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 32 02 402 436
2. AT was only available through the AT program. 15 00 60 75
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 47 02 462 511
5. None of the above 00 00 04 04
6. Subtotal 47 02 466 515
7. Nonrespondent 01 00 07 08
8. Total 48 02 473 523
9. Performance on this measure 97.92% 100% 98.72% 98.65%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 176 23 285 484
Decided that an AT device/ service will not meet needs 45 04 69 118
Subtotal 221 27 354 602
Have not made a decision 62 11 55 128
Subtotal 283 38 409 730
Nonrespondent 43 04 133 180
Total 326 42 542 910
Performance on this measure 76.74% 69.23% 86.13% 81.57%
ACL Performance Measure 90%
Met/Not Met Not Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.29% 95% Met
Response Rate 86.35% 90% Not Met

Educational/Training Activities

A. Educational/Training Activity Participants: Number and Types of Participants; Geographical Distribution

Educational/Training Activities by Participant Type
Type of Participant Number
Individuals with Disabilities 89
Family Members, Guardians and Authorized Representatives 20
Representatives of Education 1,154
Representatives of Employment 00
Rep Health, Allied Health, and Rehabilitation 305
Representatives of Community Living 45
Representatives of Technology 00
Unable to Categorize 16
TOTAL 1,629

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
1,106 314 209 1,629

B. Educational/Training Activity Topics

Educational/Training Activities by Topic
Primary Topic of Educational/Training Activities Participants
AT Products/Services 877
AT Funding/Policy/ Practice 00
Combination of any/all of the above 583
Information Technology/Telecommunication Access 125
Transition 44
Total 1,629

C. Description of Educational/Training Activities

Describe innovative one high-impact assistance educational/training activity conducted during the reporting period:

Expanding a team’s knowledge and confidence with assistive technology is no small task for rural educators. Long distances, spotty connectivity, and ongoing teacher and therapist shortages make it hard to go the extra mile for students with complex needs. That’s why we were delighted when an entire team from Anaconda—including school-based therapists—made the trip to visit us. We spent a couple of hours not only discussing MonTECH’s free services and exploring exciting new devices available for loan, but also getting hands-on with tools that support students with learning disabilities and communication challenges. The dedicated time together opened the door to meaningful conversations about real-world dilemmas in schools—for example: How do we support students who need help with note-taking when recording devices are prohibited and we want to avoid the stigma of assigning an adult assistant? It’s a tough question without a perfect answer, but there are certainly creative solutions. One thing is clear: this team is committed, resourceful, and ready to keep pushing for the supports their students deserve. Go Copperheads!

Briefly describe one educational/training activity related to transition conducted during the reporting period:

The Montana Youth Leadership Forum is all about empowering kids with disabilities to become strong advocates, self-advocates, and leaders. MonTECH is invited every summer to spend time with the campers. We teach them about our free services and how assistive tech can bolster success in school, work, and the business of life. The tricky part is holding their attention until we get to the fun, hands-on work with tools supporting learning disabilities and other challenges. This year, MonTECH staff members Michelle and Haley solved that with a Family Feud showdown. Between dings, buzzers, and intense competition to guess what “the survey said”, campers were fully engaged and left knowing a lot more about assistive tech and how it can expand opportunity and support success.

Briefly describe one educational/training activity related to Information and Communication Technology accessibility:

MonTECH’s Program Director was selected as a Fulbright Specialist and returned to Indonesia in September 2025 to provide additional training on universal design for learning and assistive technology. The project focused on increasing skills and knowledge for pre- and in-service teachers in Jember, on the island of Java. One specific workshop open to current lecturers and students at the Universitas Jember detailed entry-level digital accessibility skills. The attendees were eager to learn more about how to make their classrooms and curriculums more inclusive for students with disabilities.

D. IT/Telecommunications Educational/Training Activity Performance Measure

IT/Telecommunications Educational/Training Activity Performance Measure
Outcome/Result From IT/Telecommunications Educational/Training Activities Received Number
IT and Telecommunications Procurement or Dev Policies 125
Training or Technical Assistance will be developed or implemented 00
No known outcome at this time 00
Nonrespondent 00
Total 125
Performance Measure Percentage 100%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 57%
Employment 02%
Health, Allied Health, Rehabilitation 13%
Community Living 28%
Technology (IT, Telecom, AT) 00%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

The devastating wildfires in California these past few years have taught a horrific lesson: emergency management must be better prepared to help people with disabilities in times of natural disaster. In 2025, MonTECH’s associate director participated in a focus group to help shape an emergency management course for regional responders that would be inclusive of people with disabilities. Working with the Preparedness Field Assignee for Montana’s Public Health and Emergency Preparedness, Shawna Hanson reviewed curriculum from California, Colorado, and Nevada. Together, the group considered and listed Montana’s resources and challenges. Challenges of note included a wide-spread population across 147,000 square miles and poor connectivity for emergency communications. Edits to the course slide deck were suggested and followed by a final review and opportunity for comments. This project takes us one step closer to ensuring Montanans with disabilities aren’t abandoned or lost durin

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

College is full of so many transitions and for students with disabilities the challenges don't exist just in the classroom. This year, a young employee with the University of Montana's dining services department was struggling. Dining services would have to let their young student worker go if he couldn’t learn to modulate his voice in the work environment and stay on task. Last ditch effort: contact MonTECH for some technical assistance. “They really cared and they came back several times,” MonTECH ATP Michelle Allen reported, noting that UM Dining was interested in education on what devices might assist all their employees, with and without disabilities. Work Autonomy and the ChoiceWorks apps were tried, but what helped the most? The Yacker Tracker and a Time Timer. These simple devices were so helpful, Dining Services purchased them. “I think Dining Services is going to use MonTECH more,” Michelle said. “They’ll be able to employ more young people of all abilities because they kn

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. Telling the story of MonTECH in innovative spaces and places each year can be a challenge. This year, we were lucky enough to be approached by the Western Heritage Center in Billings, Montana to be part of their latest museum exhibit. They created a beautiful display highlighting first person interviews of people with disabilities and exploring local advances in accessibility entitled “Capable Montanans: Contemporary Voices from Communities with Disabilities.” MonTECH inventory items were on display for four months in a creative, interactive exhibit that shared our story to new audiences on a daily basis.

2. MonTECH’s offices are in Missoula and Billings. It takes special effort to reach Montanans in Eastern Montana or on the Hi-Line. When Julia Arnold, program manager with the state’s Disability Employment and Transition Division/Independent Living, invited MonTECH to participate in a series of service fairs in rural eastern-montana towns, we jumped at the opportunity! For three days, we hung out with other service providers in Sidney, Miles City, and Hardin. The fairs were promoted by local health departments and programs, and we were pleased to travel with the Montana Family to Family Health Information Center, Children’s Special Health Services, and other tremendous programs that support Montanans with physical, developmental, or mental-health challenges. We connected in meaningful ways with community members who face long distances to access disability resources. Seeing them engage with assistive tech they’d normally only see in pictures (if at all)—and introducing them to our online support—made every mile of the journey completely worthwhile.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 229 15 244
Family Members, Guardians and Authorized Representatives 202 07 209
Representative of Education 40 01 41
Representative of Employment 07 02 09
Representative of Health, Allied Health, and Rehabilitation 153 07 160
Representative of Community Living 34 02 36
Representative of Technology 28 00 28
Unable to Categorize 11 02 13
Total 704 36 740

Referral Types:

MonTECH saw a sharp increase in referrals from eye doctors and community-based hospitals this year. Rack cards, word-of-mouth, outreach to Area Agencies on Aging, and presentations to discharge coordinators influenced this increase. We have also built a strong presence with Parkinson’s support groups across the state and the statewide Summit for Parkinson’s event. We speak at their annual conference and presentations to community support groups has resulted in multiple demonstrations and loans. Referrals from private therapy clinics have increased dramatically thanks to direct-email outreach to promote MonTECH’s annual AAC conference MontCOMM. MontCOMM outreach has also forged stronger partnerships with representatives of speech-generating devices. This has improved our service. Example: our relationship with Star AT allowed smooth facilitation for two consumers to purchases the latest Allora. More families are being referred to MonTECH by their therapists not only for mobility equipment and communication support, but also for sensory/behavior support. More interaction with therapists has also led to new additions to MonTECH’s inventory based on the needs they share and their own preferences for particular supports; for example, SensaSoft Squeezie Seat, HowdaHUG Chair, and Sunni Cafeteria Seats. Consistent and widespread online outreach led to a personal equipment loan to a professor at one of Montana’s rural community colleges. That one contact led to a rippled effect impacting many: three presentations to college professors focused on learning supports and AT accommodations for experiential learning, individual requests for loans, dissemination of MonTECH flyers to future teachers via their professors, and donations of gently-used equipment. This year we saw an increase in referrals from the Montana Department of Transportation (MDT) to trial equipment that will support their continued, successful employment. A fair percentage of our referrals continue to come from Vocational Rehabilitation. Specific in-person outreach targeting their Blind and Low Vision Services specifically, but many of these referrals are based on long-standing relationship between VR and MonTECH. Outreach for the new-this-year Sandbox Project has brought awareness of MonTECH to every licensed early childhood care provider in the state. The Project has increased our loan inventory of items for the birth-five age group as well. Together this has resulted in a sharp increase in contact from childcare providers and young families and an increase in loans.

Referral Sources:

We get a number of referrals to our program from organizations and service providers across the state. Being a small state, many disability service providers run in the same circles and attend the same meetings and conferences. This means we get a good variety of agencies that refer to us across ages, disabilities and geography. In general, we would estimate the following percentages: Area Agencies on Aging – 10%, Voc. Rehab – 10%, Disability Rights Montana – 5%, Montana Empowerment Center – 5%, Schools – 10%, MTAC – 5%, Private Practice Therapists (OT, SLP, PT) – 10%, Teachers and professors – 10%, Physicians – 10%, Benchmark and other Part C Child Referral Agencies – 5%, CILs – 10%, Misc – 10%

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Yes
Yes
The Rural School Outreach program funded by Montana's state education agency, OPI, continued until the program ended in June 2025. MonTECH served at least one school in every county in Montana during this initiative and engaged with 550 educators. The project included free provision of assistive technology, along with targeted training and technical assistance.
Post-training surveys showed that 86% of participants in year one and 100% in year two reported increased knowledge of how to use AT to support students. Anecdotal reports from the project highlighted the in-person training as highly valuable, especially from those rural schools who don't often receive individualized in-person services. Since the projects inception, we have seen an increase in loan requests from rural schools that received outreach and training and believe the success of the initial project will live on far past the funding.
https://montech.ruralinstitute.umt.edu/rural-school-outreach/

3. What focus areas(s) were addressed by the initiative?

Education, Community Participation and Integration, Recreation/Leisure, Transition (school to work or congregate care to community), Information and Communication Technology/Remote Connectivity,

4. What AT Act authorized activity(s) were addressed?

Training,

Yes
No
MonTECH continues to have a strong relationship with our Vocational Rehabilitation partners with frequent cross-referrals. No formal collaboration was implemented during this fiscal year.

Yes
No
We had an occupational therapy capstone student focus her 14-week project on outreach to some of Montana's Area Agencies on Aging. She effectively provided inservices and trainings to two AAAs and created AT resources specifically for our aging population. These handouts were provided to all AAAs and are available for download on our website. No formal collaboration came out of this outreach, but we will continue to target AAAs and other aging agencies in our work.

Yes
No
MonTECH has strong partnerships with many of Montana's Medicaid waiver programs. While no formal collaboration was implemented this year, MonTECH continues to provide strong services to many Montanans on Medicaid, including through the new NeedleEase initiative that helped pilot AT equipment during blood draws and vaccines at three different provider agencies in western Montana. This was funded through the University of Montana's Skaggs Institute for Health Innovation.

Additional Coordination/Collaboration activities 2

A. Coordination/Collaboration

1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?

Disability Rights Montana (DRM), Montana's Protection and Advocacy program, approached MonTECH about helping out during the 2025 legislative session. As they are based in Montana's capital, they wanted to provide a sensory friendly space for families traveling to testify during the session. They reached out to MonTECH for assist with this task.

2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.

MonTECH provided a truckload of assistive technology that DRM had on loan for three months during the 2025 legislative session. They set up a room in their offices dedicated to supporting individuals and families who might need a sensory-friendly space to spend time away from the Capitol building. Individuals and families could stay as long as needed or return to this space at any time the office was open, interacting as needed with the assistive technology. This was advertised by both programs and MonTECH materials were available in the room for any additional follow-up. There was no funding required for this partnership and we will continue to offer this each legislative session moving forward.

3. What focus areas(s) were addressed by the initiative?

Community Participation and Integration; Health;

4. What AT Act authorized activity(s) were addressed?

Demonstration;

A.2 Coordination/Collaboration (Entry 2)

1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?

In 2025, MonTECH's program director was selected to participate in a Fulbright Specialist Program. This project matched MonTECH with a university partner in Jember, Indonesia for 2-week project on quality education in Indonesia. MonTECH's program director traveled to Jember to provide training and technical assistance around assistive technology and universal design for learning.

2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.

Over the course of 2 weeks, MonTECH's program director presented several trainings to pre- and in-service teachers, as well as faculty lecturers from the Universitas Jember. The education department at the University is dedicated to being more inclusive in their programming, working to ensure students with disabilities in Indonesia receive a quality education. There is still quite a lot of stigma associated with having a disability in Indonesia and many young children are kept home rather than sent to school. By providing training on topics like universal design for learning, digital accessibility, and the use of assistive technology, the project brought increased awareness on the need for more inclusive education and improved the skills of pre- and in-service teachers to educate with accessibility in mind. This collaboration led to a formal partnership between Universitas Jember and the University of Montana with a three year plan to work on additional service and research projects together.

3. What focus areas(s) were addressed by the initiative?

Community Participation and Integration; Transition(school to work or congregate care to community); Information and Communication Technology / Remote Connectivity;

4. What AT Act authorized activity(s) were addressed?

Training; Technical Assistance;

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 01

B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.

The Sandbox Project is a collaboration between the State of Montana's birth-to-five services and MonTECH. It is intended to provide education to early childhood providers about universal design for learning and the use of assistive technology.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)

All licensed early childhood providers now have access to for-credit training on universal design for learning specific to working in birth-to-five. This 2-hour training is provided free of cost and includes information on how to access MonTECH's services, including newly expanded inventory for this population. More info here: https://montech.ruralinstitute.umt.edu/the-sandbox-project/


3. What was the primary area of impact for this state improvement outcome?

Education


Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported
Public/State Agency$10,000DemonstrationTrue
Public/State Agency$368,750TrainingTrue
Public/State Agency$75,000Device LoanTrue
Public/State Agency$56,250TrainingTrue
Amount: $510,000

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.


C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

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This FY24 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.