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| Did your approved state plan for this reporting period include any State Financing? | No |
|---|---|
| Did your approved state plan for this reporting period include conducting a Financial Loan Program? | No |
| How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? | 0 |
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| How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? | 0 |
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| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 00 | 00 | 00 | 00 |
| 2. AT was only available through the AT program. | 00 | 00 | 00 | 00 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
| 4. Subtotal | 00 | 00 | 00 | 00 |
| 5. None of the above | 00 | 00 | 00 | 00 |
| 6. Subtotal | 00 | 00 | 00 | 00 |
| 7. Nonrespondent | 00 | 00 | 00 | 00 |
| 8. Total | 00 | 00 | 00 | 00 |
| 9. Performance on this measure | NaN% | NaN% | NaN% | |
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 00 | NaN% |
| Satisfied | 00 | NaN% |
| Satisfied somewhat | 00 | NaN% |
| Not at all satisfied | 00 | NaN% |
| Nonrespondent | 00 | NaN% |
| Total Surveyed | 00 | |
| Response rate % | NaN% |
| Activity | Number of Individuals Receiving a Device from Activity |
|---|---|
| A. Device Exchange | 00 |
| B. Device Refurbish/Repair - Reassign and/or Open Ended Loan | 580 |
| C. Total | 580 |
| Performance Measure | |
|---|---|
| D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. | 00 |
| E. Number of Individuals Included in Performance Measures | 580 |
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance
| Type of AT Device | Number of Devices Exchanged | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Exchanged | Savings to Consumers |
|---|---|---|---|---|
| Vision | 00 | $0 | $0 | $0 |
| Hearing | 00 | $0 | $0 | $0 |
| Speech Communication | 00 | $0 | $0 | $0 |
| Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
| Mobility, Seating and Positioning | 00 | $0 | $0 | $0 |
| Daily Living | 00 | $0 | $0 | $0 |
| Environmental Adaptations | 00 | $0 | $0 | $0 |
| Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
| Computers and Related | 00 | $0 | $0 | $0 |
| Recreation, Sports and Leisure | 00 | $0 | $0 | $0 |
| Total | 00 | $0 | $0 | $0 |
| Type of AT Device | Number of Devices Reassigned/Refurbished and Repaired | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Sold | Savings to Consumers |
|---|---|---|---|---|
| Vision | 02 | $725 | $0 | $725 |
| Hearing | 00 | $0 | $0 | $0 |
| Speech Communication | 04 | $150 | $0 | $150 |
| Learning, Cognition and Developmental | 04 | $230 | $0 | $230 |
| Mobility, Seating and Positioning | 318 | $304,642 | $12,358 | $292,284 |
| Daily Living | 231 | $28,566 | $2,695 | $25,871 |
| Environmental Adaptations | 27 | $12,420 | $195 | $12,225 |
| Vehicle Modification & Transportation | 01 | $530 | $0 | $530 |
| Computers and Related | 17 | $1,740 | $0 | $1,740 |
| Recreation, Sports and Leisure | 05 | $381 | $40 | $341 |
| Total | 609 | $349,384 | $15,288 | $334,096 |
A consumer with limited income was able to use the Reuse program to get a wheelchair. They were grateful and stated "I am able to be home, without them I probably wouldn't be".
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 00 | 00 | 139 | 139 |
| 2. AT was only available through the AT program. | 00 | 00 | 404 | 404 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
| 4. Subtotal | 00 | 00 | 543 | 543 |
| 5. None of the above | 00 | 00 | 37 | 37 |
| 6. Subtotal | 00 | 00 | 580 | 580 |
| 7. Nonrespondent | 00 | 00 | 00 | 00 |
| 8. Total | 00 | 00 | 580 | 580 |
| 9. Performance on this measure | NaN% | NaN% | 93.62% | |
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 494 | 85.17% |
| Satisfied | 00 | 0% |
| Satisfied somewhat | 00 | 0% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 86 | 14.83% |
| Total Surveyed | 580 | |
| Response rate % | 85.17% |
| Primary Purpose of Short-Term Device Loan | Number |
|---|---|
| Assist in decision-making (device trial or evaluation) | 479 |
| Serve as loaner during service repair or while waiting for funding | 53 |
| Provide an accommodation on a short-term basis for a time-limited event/situation | 340 |
| Conduct training, self-education or other professional development activity | 122 |
| Total | 994 |
| Type of Individual or Entity | Number of Device Borrowers | ||
|---|---|---|---|
| Desicion-making | All other Purposes | Total | |
| Individuals with Disabilities | 72 | 146 | 218 |
| Family Members, Guardians, and Authorized Representatives | 214 | 213 | 427 |
| Representative of Education | 61 | 53 | 114 |
| Representative of Employment | 01 | 00 | 01 |
| Representatives of Health, Allied Health, and Rehabilitation | 104 | 60 | 164 |
| Representatives of Community Living | 23 | 13 | 36 |
| Representatives of Technology | 04 | 30 | 34 |
| Total | 479 | 515 | 994 |
| Length of Short-Term Device Loan in Days | 30 |
|---|
| Type of AT Device | Number of Devices | ||
|---|---|---|---|
| Desicion-making | All other Purposes | Total | |
| Vision | 11 | 22 | 33 |
| Hearing | 29 | 27 | 56 |
| Speech Communication | 177 | 129 | 306 |
| Learning, Cognition and Developmental | 85 | 147 | 232 |
| Mobility, Seating and Positioning | 116 | 296 | 412 |
| Daily Living | 156 | 334 | 490 |
| Environmental Adaptations | 27 | 50 | 77 |
| Vehicle Modification and Transportation | 01 | 00 | 01 |
| Computers and Related | 93 | 53 | 146 |
| Recreation, Sports and Leisure | 19 | 09 | 28 |
| Total | 714 | 1,067 | 1,781 |
Amie reached out sharing that she was experiencing increased difficulty with use of her keyboard at her place of employment. Amie was interested in trialing keyboards or wrist cushions to support her ability to complete her work-based tasks while ensuring comfort and ergonomic positioning. Amie expressed, “Thank you so much for the assistance!” She felt that the keyboard that she borrowed worked well and her employer ordered one in order to support her comfort while working.
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 82 | 08 | 247 | 337 |
| Decided that an AT device/ service will not meet needs | 05 | 01 | 58 | 64 |
| Subtotal | 87 | 09 | 305 | 401 |
| Have not made a decision | 13 | 02 | 16 | 31 |
| Subtotal | 100 | 11 | 321 | 432 |
| Nonrespondent | 09 | 02 | 36 | 47 |
| Total | 109 | 13 | 357 | 479 |
| Performance on this measure | 87% | 81.82% | 95.02% | |
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 27 | 02 | 137 | 166 |
| 2. AT was only available through the AT program. | 15 | 06 | 254 | 275 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 02 | 00 | 03 | 05 |
| 4. Subtotal | 44 | 08 | 394 | 446 |
| 5. None of the above | 00 | 07 | 24 | 31 |
| 6. Subtotal | 44 | 15 | 418 | 477 |
| 7. Nonrespondent | 28 | 00 | 10 | 38 |
| 8. Total | 72 | 15 | 428 | 515 |
| 9. Performance on this measure | 82.32% | 53.33% | 94.26% | |
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 901 | 90.64% |
| Satisfied | 13 | 1.31% |
| Satisfied somewhat | 04 | 0.4% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 76 | 7.65% |
| Total Surveyed | 994 | |
| Response rate % | 92.35% |
| Type of AT Device / Service | Number of Demonstrations of AT Devices / Services |
|---|---|
| Vision | 03 |
| Hearing | 11 |
| Speech Communication | 78 |
| Learning, Cognition and Developmental | 35 |
| Mobility, Seating and Positioning | 146 |
| Daily Living | 298 |
| Environmental Adaptations | 12 |
| Vehicle Modification and Transportation | 00 |
| Computers and Related | 14 |
| Recreation, Sports and Leisure | 108 |
| Total # of Device Demonstrations | 705 |
| Type of Participant | Decision-Makers | Other Participants | Total |
|---|---|---|---|
| Individuals with Disabilities | 490 | 26 | 516 |
| Family Members, Guardians, and Authorized Representatives | 155 | 140 | 295 |
| Representatives of Education | 11 | 24 | 35 |
| Representatives of Employment | 00 | 04 | 04 |
| Health, Allied Health, Rehabilitation | 44 | 17 | 61 |
| Representative of Community Living | 05 | 18 | 23 |
| Representative of Technology | 00 | 01 | 01 |
| Total | 705 | 230 | 935 |
| Type of Entity | Number of Referrals |
|---|---|
| Funding Source (non-AT program) | 08 |
| Service Provider | 15 |
| Vendor | 49 |
| Repair Service | 00 |
| Others | 23 |
| Total | 95 |
Post stroke, NAME wanted to return to work and explored workstation options. After the demonstration, they sent a message: Another problem I have is the one-handed keyboard you lent me. It is made for left-handed-abled people. I would like to try a right-handed one if you can get it for me. It has been a pleasure working with CITE. I appreciate your service and responsiveness.
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 57 | 12 | 494 | 563 |
| Decided that an AT device/ service will not meet needs | 01 | 00 | 05 | 06 |
| Subtotal | 58 | 12 | 499 | 569 |
| Have not made a decision | 29 | 00 | 86 | 115 |
| Subtotal | 87 | 12 | 585 | 684 |
| Nonrespondent | 00 | 00 | 21 | 21 |
| Total | 87 | 12 | 606 | 705 |
| Performance on this measure | 66.67% | 100% | 82.34% | |
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 775 | 82.89% |
| Satisfied | 148 | 15.83% |
| Satisfied somewhat | 09 | 0.96% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 03 | 0.32% |
| Total | 935 | |
| Response rate % | 99.68% |
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 27 | 02 | 276 | 305 |
| 2. AT was only available through the AT program. | 15 | 06 | 658 | 679 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 02 | 00 | 03 | 05 |
| 4. Subtotal | 44 | 08 | 937 | 989 |
| 5. None of the above | 00 | 07 | 61 | 68 |
| 6. Subtotal | 44 | 15 | 998 | 1,057 |
| 7. Nonrespondent | 28 | 00 | 10 | 38 |
| 8. Total | 72 | 15 | 1,008 | 1,095 |
| 9. Performance on this measure | 89.36% | 53.33% | 93.59% | 92.83% |
| ACL Performance Measure | 85% | |||
| Met/Not Met | Met | |||
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 139 | 20 | 741 | 900 |
| Decided that an AT device/ service will not meet needs | 06 | 01 | 63 | 70 |
| Subtotal | 145 | 21 | 804 | 970 |
| Have not made a decision | 42 | 02 | 102 | 146 |
| Subtotal | 187 | 23 | 906 | 1,116 |
| Nonrespondent | 09 | 02 | 57 | 68 |
| Total | 196 | 25 | 963 | 1,184 |
| Performance on this measure | 77.54% | 91.3% | 86.73% | 85.31% |
| ACL Performance Measure | 90% | |||
| Met/Not Met | Not Met | |||
| Customer Rating of Services | Percent | ACL Target | Met/Not Met |
|---|---|---|---|
| Highly satisfied and satisfied | 99.45% | 95% | Met |
| Response Rate | 93.42% | 90% | Met |
| Type of Participant | Number |
|---|---|
| Individuals with Disabilities | 48 |
| Family Members, Guardians and Authorized Representatives | 22 |
| Representatives of Education | 258 |
| Representatives of Employment | 142 |
| Rep Health, Allied Health, and Rehabilitation | 103 |
| Representatives of Community Living | 341 |
| Representatives of Technology | 97 |
| Unable to Categorize | 00 |
| TOTAL | 1,011 |
| Metro | Non Metro | Unknown | TOTAL |
|---|---|---|---|
| 462 | 310 | 239 | 1,011 |
| Primary Topic of Educational/Training Activities | Participants |
|---|---|
| AT Products/Services | 679 |
| AT Funding/Policy/ Practice | 00 |
| Combination of any/all of the above | 220 |
| Information Technology/Telecommunication Access | 112 |
| Transition | 00 |
| Total | 1,011 |
Describe innovative one high-impact assistance educational/training activity conducted during the reporting period:
As Maine moves toward more inclusive classroom settings for students with disabilities, there are many ways educators can make their classrooms and teaching practices more accessible to neurodiverse students. This presentation covers tips, tools, and best practices for creating a welcoming learning environment for all students, no matter how their brains work. Participants were encouraged to make small changes and begin thinking outside the box. They were also encouraged to incorporate UDL in their teaching practices to create a more inclusive learning environment. The presentation stressed the benefits of allowing all students to explore tools for access and learning to know what tools are available when they transition out of K-12 and into higher education/employment. After the training multiple special education directors wished to discuss in-person training options for their educators and staff.
Briefly describe one educational/training activity related to transition conducted during the reporting period:
Briefly describe one educational/training activity related to Information and Communication Technology accessibility:
This was a 40-minute Zoom presentation to the Maine DOE OSSIE group, specific to Math4ME “teachers of influence”. Request to talk about accessibility tools, communication devices, and accessibility ideas specific to math. This presentation introduced accessibility and assistive technology devices for students with disabilities: vision, hearing, cognitive, and motor barriers. Math specific AT solutions for students with those barriers were presented, including accessible math notation, math tools, UDL for math, and digital math tools available as apps. Feedback from the point of contact: I think it was a good overview – a little bit about a lot of ideas. I think this does give them a sprinkling of information that would then allow them to dig further or ask questions is they want more information. I really appreciate the math resources. I am hoping that we can model some of those during our summer in-person training. We look forward to seeing the presentation again. I always take away something new.
| Outcome/Result From IT/Telecommunications Educational/Training Activities Received | Number |
|---|---|
| IT and Telecommunications Procurement or Dev Policies | 12 |
| Training or Technical Assistance will be developed or implemented | 11 |
| No known outcome at this time | 24 |
| Nonrespondent | 65 |
| Total | 112 |
| Performance Measure Percentage | 20.5% |
| ACL Target Percentage | 70% |
| Met/Not Met | Not Met |
While we did collect ICT performance measures from training events in early FY25, we inadvertently stopped collecting that data mid-year from the relevant trainings we provided for the remainder of FY25.
| Education | 20% |
|---|---|
| Employment | 20% |
| Health, Allied Health, Rehabilitation | 20% |
| Community Living | 20% |
| Technology (IT, Telecom, AT) | 20% |
| Total | 100% |
Describe Innovative one high-impact assistance activity that is not related to transition:
Maine CITE conducted an innovative, high-impact training for 28 members of UMA’s Academic Services Unit (ASU). The session utilized a cross-departmental approach, engaging staff from IT, Library Services, Faculty Development, AI Initiatives, and Learning Media Production. Participants completed modules on ADA compliance in higher education, neurodiversity, Universal Design for Learning (UDL), and the role of AI in supporting students with disabilities. Interdisciplinary teams conducted intensive 35-minute peer discussions on seven diverse student disability profiles, followed by a one-hour facilitated plenary session to identify specific AT interventions and institutional supports. The training successfully bridged the gap between academic theory and practical AT application. 100% of participants reported increased competency in identifying AT solutions to enhance accessibility and student success across the university system.
Breifly describe one technical assistance activity related to transition conducted during the reporting period:
Maine CITE conducted a high-impact AT immersion session for rural high school students with disabilities at the USM Gorham campus. The session focused on identifying AT solutions for the workplace and daily living. Participants engaged in hands-on evaluations of mobility, vision, sensory, and switch-access technologies. This outreach strengthened the students' capacity for self-advocacy and introduced them to state-funded resources (AT4Maine) essential for successful transition to the workforce.
Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.
1. Maine CITE conducted a high-impact, full-day outreach initiative at the Maine Homeschool Conference held at the Augusta Civic Center. The event served a diverse population of approximately 800 attendees. Public Awareness: Staff provided information on Assistive Technology (AT) and Maine CITE programs to a significant volume of participants. Engagement focused on increasing statewide awareness of AT solutions across the lifespan. Collaborative Support: In partnership with the Autism Society of Maine, Maine CITE facilitated a sensory break-out room. This provided essential accommodations for children with sensory processing needs, demonstrating the practical application of AT in public spaces. Service Utilization: Direct interactions resulted in numerous inquiries regarding the AT4Maine device lending library. Multiple parents and students identified specific AT needs and committed to utilizing the lending library for future device trials and evaluations. Interagency Networking: Maine CITE engaged in strategic networking with various state and community organizations to strengthen referral pathways and collaborative service delivery.
2. Maine CITE participated in the inaugural Maine Innovation Summit and Technology Expo in Portland, engaging with a broad spectrum of assistive technology (AT) stakeholders. The event served as a high-impact venue for promoting state leadership in AT and increasing public awareness of available resources.
| Types of Recipients | AT Device/ Service |
AT Funding | Total |
|---|---|---|---|
| Individuals with Disabilities | 65 | 18 | 83 |
| Family Members, Guardians and Authorized Representatives | 38 | 12 | 50 |
| Representative of Education | 15 | 00 | 15 |
| Representative of Employment | 11 | 00 | 11 |
| Representative of Health, Allied Health, and Rehabilitation | 30 | 08 | 38 |
| Representative of Community Living | 68 | 10 | 78 |
| Representative of Technology | 03 | 00 | 03 |
| Unable to Categorize | 00 | 00 | 00 |
| Total | 230 | 48 | 278 |
In FY25, outreach opportunities were used to engage with people by having audience-specific AT devices in our displays. This enabled hands-on opportunities to learn about AT and related resources. Data indicated that 20% of the I&A came from outreach events. Also, word of mouth from prior customers was 14% of our referral sources.
We met with digital equity networks across the state to build awareness of Title 2 accessibility regulations. This opportunity increased our outreach to rural and aging populations and created new partnerships with advocacy groups, including transportation, digital equity, and aging resources. Almost 60% of our referrals came from non-metro locations.
3. What focus areas(s) were addressed by the initiative?
4. What AT Act authorized activity(s) were addressed?
3. What focus areas(s) were addressed by the initiative?
4. What AT Act authorized activity(s) were addressed?
3. What focus areas(s) were addressed by the initiative?
4. What AT Act authorized activity(s) were addressed?
3. What focus areas(s) were addressed by the initiative?
4. What AT Act authorized activity(s) were addressed?
| Additional Coordination/Collaboration activities | 0 |
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| State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? | 00 |
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| Fund Source | Amount | Use of Funds | Data Reported |
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B. Public Health Workforce Grant Award |
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All Section 4 AT Act grantees were awarded $80,000.00 in supplemental Public Health Workforce grant funding to increase the number of positions within the disability and aging network for public health professionals. Please document below the cumulative status of these funds, FY22 through FY25, as a final closeout report. |
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