National Assistive Technology Act Data System

Annual Progress Report - Full Report

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
INDATA (INDiana Assistive Technology Act
State AT Program Title:
State AT Program URL
www.eastersealstech.com
Mailing Address:
4740 Kingsway Drive
City:
Indianapolis
State:
Indiana
Zip Code:
46205
Program Email:
tech@eastersealscrossroads.org
Phone:
317-466-2013
TTY:
317-466-2000

Lead Agency

Agency Name:
Indiana Division of Disability and Rehabilitation
Mailing Address:
402 West Washington St Rm W453
City:
Indianapolis
State:
Indiana
Zip Code:
46204
Program URL:
http://www.in.gov/fssa/ddrs/2636.htm

Implementing Entity

Name of Implementing Agency:
Crossroads Rehabilitation Center, Inc dba Easterseals Crossroads
Mailing Address:
4740 Kingsway Drive
City
Indianapolis
State:
Indiana
Zip Code:
46205
Program URL:
www.eastersealstech.com

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Anderson, Josh
Title:
Director of Assistive Technology
Phone:
317-466-2013
E-mail:
janderson@eastersealscrossroads.org
Program Director at Lead Agency (last, first):
Koleszar, Theresa
Title:
Director, Bureau of Rehabilitative Services
Phone:
317-232-1432
E-mail:
Theresa.Koleszar@fssa.in.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Anderson, Josh
Title:
Director of Assistive Technology
Phone:
317-466-2013
E-mail:
janderson@eastersealscrossroads.org

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Koleszar, Theresa
Title:
Director, Bureau of Rehabilitative Services
Phone:
317-232-1432
E-mail:
Theresa.Koleszar@fssa.in.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 10 02 12
Approved Not made 03 02 05
Rejected 08 02 10
Total 21 06 27

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $11,604 Highest Income: $70,000

Average Income
Sum of Incomes Loans Made Average Annual Income
$407,361 12 $33,947

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 02 02 03 03 02 00 12
Percentage of Loans 16.67% 16.67% 25% 25% 16.67% 0% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 12 100%
With both interest buy-down and loan guarantee 00 0%
Total 12 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 12 $250,169
Total 12 $250,169

4. Interest Rates

Interest Rates
Lowest 2.99%
Highest 3.75%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
43 12 3.62333333333333%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 12
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 12

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 03 $12,400
Daily living 02 $59,721
Environmental adaptations 00 $0
Vehicle modification and transportation 07 $178,048
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 12 $250,169

6. Defaults

Defaults
Number Loans in default 01
Net loss for loans in default $4,322

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 0


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

An individual with significant post-polio limb muscle weakness was at high risk of falling when climbing stairs and could no longer safely access the upper level of their home. Through the support of this loan, they were able to install a stairlift, which provided a safe and reliable means of reaching their bedroom and other essential spaces on the second floor. This modification has allowed the individual to remain in their two-story home, preserving their independence, privacy, and quality of life within their community.

Impact Area

This individual is a C6 complete quadriplegic who relies on a power wheelchair and a modified van with hand controls for independent transportation. Their previous 20-year-old van was no longer reliable, and due to physical limitations, they could not drive without hand controls. With the loan, they were able to secure a reliable, accessible vehicle, allowing them to regain independence and maintain employment. Vocational Rehabilitation Services provided funding for the necessary hand-control technology, and their father co-signed to support the loan.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 01 11 12
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 01 11 12
5. None of the above 00 00 00 00
6. Subtotal 00 01 11 12
7. Nonrespondent 00 00 00 00
8. Total 00 01 11 12
9. Performance on this measure NaN% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 12 100%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 12
Response rate % 100%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 356
C. Total 356

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 356

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 10 $19,543 $0 $19,543
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 01 $55 $0 $55
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 345 $192,893 $0 $192,893
Recreation, Sports and Leisure 00 $0 $0 $0
Total 356 $212,491 $0 $212,491

D. Anecdote

An individual who lives in public housing and has a mobility impairment came to the INDATA Project to get a computer. They wanted to learn some trade programs online so they could become more self sufficient and find employment to move to a better living situation. They received a laptop from the INDATA Project Reuse Program and were able to start attending free classes online to increase their skills and employability.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 112 74 67 253
2. AT was only available through the AT program. 26 18 20 64
3. AT was available through other programs, but the system was too complex or the wait time too long. 16 10 09 35
4. Subtotal 154 102 96 352
5. None of the above 00 00 00 00
6. Subtotal 154 102 96 352
7. Nonrespondent 01 02 01 04
8. Total 155 104 97 356
9. Performance on this measure 99.35% 98.08% 98.97%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 315 88.48%
Satisfied 37 10.39%
Satisfied somewhat 01 0.28%
Not at all satisfied 00 0%
Nonrespondent 03 0.84%
Total Surveyed 356
Response rate % 99.16%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 336
Serve as loaner during service repair or while waiting for funding 11
Provide an accommodation on a short-term basis for a time-limited event/situation 74
Conduct training, self-education or other professional development activity 159
Total 580

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 105 42 147
Family Members, Guardians, and Authorized Representatives 93 20 113
Representative of Education 55 14 69
Representative of Employment 06 03 09
Representatives of Health, Allied Health, and Rehabilitation 36 59 95
Representatives of Community Living 23 16 39
Representatives of Technology 18 90 108
Total 336 244 580

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 73 93 166
Hearing 10 26 36
Speech Communication 77 44 121
Learning, Cognition and Developmental 106 66 172
Mobility, Seating and Positioning 17 45 62
Daily Living 16 107 123
Environmental Adaptations 13 30 43
Vehicle Modification and Transportation 00 01 01
Computers and Related 298 332 630
Recreation, Sports and Leisure 14 22 36
Total 624 766 1,390

E. Anecdote

An individual came to the INDATA Project to find out more about speech supports after laryngectomy surgery a few months ago. They are trying to figure out any AAC devices that might help for transitioniing back to work and to improve overall communication. They borrowed different supports and found the Talking Keyboard as the best accommodation for their needs due to its ease of use. After their loan period they, they were able to purchase the device through the company.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 214 24 82 320
Decided that an AT device/ service will not meet needs 04 00 02 06
Subtotal 218 24 84 326
Have not made a decision 06 00 03 09
Subtotal 224 24 87 335
Nonrespondent 00 00 01 01
Total 224 24 88 336
Performance on this measure 97.32% 100% 96.55%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 20 15 13 48
2. AT was only available through the AT program. 55 122 18 195
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 75 137 31 243
5. None of the above 00 01 00 01
6. Subtotal 75 138 31 244
7. Nonrespondent 00 00 00 00
8. Total 75 138 31 244
9. Performance on this measure 100% 99.28% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 555 95.69%
Satisfied 17 2.93%
Satisfied somewhat 07 1.21%
Not at all satisfied 00 0%
Nonrespondent 01 0.17%
Total Surveyed 580
Response rate % 99.83%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 70
Hearing 00
Speech Communication 02
Learning, Cognition and Developmental 09
Mobility, Seating and Positioning 00
Daily Living 05
Environmental Adaptations 19
Vehicle Modification and Transportation 00
Computers and Related 27
Recreation, Sports and Leisure 00
Total # of Device Demonstrations 132

B. Types of Participants

Type of Participant Decision-Makers Other Participants Total
Individuals with Disabilities 98 43 141
Family Members, Guardians, and Authorized Representatives 32 43 75
Representatives of Education 00 00 00
Representatives of Employment 00 00 00
Health, Allied Health, Rehabilitation 00 00 00
Representative of Community Living 02 02 04
Representative of Technology 00 00 00
Total 132 88 220

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 22
Service Provider 00
Vendor 00
Repair Service 00
Others 00
Total 22

D. Anecdote

An individual with low vision who has had CCTVs in the past was looking at a different one (GoVision CCTV from HIMS) and wanted to see how it worked. She contacted the INDATA Project Demonstration Program and was shown all the buttons on the CCTV and controller and given an explanation of features and settings, as well as alternative devices. Since the individuals is very low vision, they enjoyed being able to ask questions and get a guided tour of how the CCTV worked.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 11 22 88 121
Decided that an AT device/ service will not meet needs 00 00 11 11
Subtotal 11 22 99 132
Have not made a decision 00 00 00 00
Subtotal 11 22 99 132
Nonrespondent 00 00 00 00
Total 11 22 99 132
Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 218 99.09%
Satisfied 02 0.91%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 220
Response rate % 100%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 132 90 91 313
2. AT was only available through the AT program. 81 140 38 259
3. AT was available through other programs, but the system was too complex or the wait time too long. 16 10 09 35
4. Subtotal 229 240 138 607
5. None of the above 00 01 00 01
6. Subtotal 229 241 138 608
7. Nonrespondent 01 02 01 04
8. Total 230 243 139 612
9. Performance on this measure 92.61% 94.65% 92.81% 93.46%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 225 46 170 441
Decided that an AT device/ service will not meet needs 04 00 13 17
Subtotal 229 46 183 458
Have not made a decision 06 00 03 09
Subtotal 235 46 186 467
Nonrespondent 00 00 01 01
Total 235 46 187 468
Performance on this measure 97.45% 100% 98.39% 98.07%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.31% 95% Met
Response Rate 99.66% 90% Met

Educational/Training Activities

A. Educational/Training Activity Participants: Number and Types of Participants; Geographical Distribution

Educational/Training Activities by Participant Type
Type of Participant Number
Individuals with Disabilities 44
Family Members, Guardians and Authorized Representatives 39
Representatives of Education 146
Representatives of Employment 156
Rep Health, Allied Health, and Rehabilitation 182
Representatives of Community Living 41
Representatives of Technology 105
Unable to Categorize 00
TOTAL 713

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
414 166 133 713

B. Educational/Training Activity Topics

Educational/Training Activities by Topic
Primary Topic of Educational/Training Activities Participants
AT Products/Services 00
AT Funding/Policy/ Practice 00
Combination of any/all of the above 539
Information Technology/Telecommunication Access 59
Transition 115
Total 713

C. Description of Educational/Training Activities

Describe innovative one high-impact assistance educational/training activity conducted during the reporting period:

The INDATA training on AT for K-12 included speakers from the Indiana Department of Education, CAST and our own ATLAS Project. Attendees learned about different AT supports for their diverse learners, universal design for learning and including AT and supports in the IEP process.

Briefly describe one educational/training activity related to transition conducted during the reporting period:

The INDATA training on AT and Employment included training on AT tools and other supports for making the transition from school to employment for individuals with disabilities. Beyond just AT, training was provided on interviewing techniques, resume considerations and a question and answer session with employers.

Briefly describe one educational/training activity related to Information and Communication Technology accessibility:

The webinar was provided on web site and document accessibility, training considerations, accommodations and online safety for Glick Property staff as they initiate a new online system for their residents, most of which identify as an individual with a disability.

D. IT/Telecommunications Educational/Training Activity Performance Measure

IT/Telecommunications Educational/Training Activity Performance Measure
Outcome/Result From IT/Telecommunications Educational/Training Activities Received Number
IT and Telecommunications Procurement or Dev Policies 00
Training or Technical Assistance will be developed or implemented 59
No known outcome at this time 00
Nonrespondent 00
Total 59
Performance Measure Percentage 100%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 50%
Employment 00%
Health, Allied Health, Rehabilitation 00%
Community Living 00%
Technology (IT, Telecom, AT) 50%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

INDATA partnered with National Easterseals to help create a Digital Literacy Library that can be accessed by all affiliates. INDATA helped to curate all content and create content related to free and low-cost tools to assist individuals with disabilities with accessing digital content. This is an ongoing project between INDATA and National Easterseals to ensure accessibility for all individuals served by the Easterseals affiliates and raise awareness and access to assistive technology tools.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

INDATA began working on a project with the Indiana Department of Education during this reporting period. This partnership has resulted in a new program and the partnership is also working on improving information and assistance related to assistive technology for students as they transition out of the K-12 environment to ensure a smooth transition to post-secondary education, work or other community integration.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. The INDATA Project produces 2 popular and widely distributed Podcasts (AT Update and ATFAQ). The focus of the podcasts is to share industry news, and information on accessibility topics and to answer people's AT questions. These podcasts have a highly engaged audience and celebrated their 750th (AT Update) and 200th (ATFAQ) episodes during this year.

2. The INDATA Project celebrated AT Awareness day with an open house that was well attended by the community. During the open house, attendees could try out many different accommodations available through the loan library and could learn more about supports available by conversing and working with staff.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 109 124 233
Family Members, Guardians and Authorized Representatives 45 74 119
Representative of Education 60 24 84
Representative of Employment 31 09 40
Representative of Health, Allied Health, and Rehabilitation 64 31 95
Representative of Community Living 44 34 78
Representative of Technology 67 14 81
Unable to Categorize 00 00 00
Total 420 310 730

Referral Types:

Marketing materials are distributed to AAAs, CILs, VR offices, VR&E offices, VA Prosthetics staff, disability service providers, employment providers, transition fairs, rehab hospitals, colleges and universities, etc. Persons also learned about our program through the Indy Public Library system. We implemented 25 accessible workstations at 25 locations and provided contact information to library staff. Materials and information is also being shared to parents and transitioning students via the Indiana Department of Education.

Referral Sources:

The INDATA program receives referrals from a diverse range of sources, reflecting a wide network of partners committed to supporting individuals with disabilities. These sources include Area Agencies on Aging (AAAs), Centers for Independent Living (CILs), Vocational Rehabilitation (VR) Offices, Veterans Affairs (VA), VR&E (Vocational Rehabilitation & Employment), VA Prosthetics, disability service providers, employment providers, and participation in transition fairs. Additionally, rehab hospitals, colleges, and universities have played a crucial role in referring individuals to our program. The Indy Public Library system, where we established accessible workstations at 25 IndyPL branches, along with providing materials and contact information to library staff. This wide network of referral sources demonstrates our commitment to being a comprehensive state-wide program.

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Yes
Yes
INDATA was approached by the Indiana Department of Education to assist them with building a program to manage their loan library and technical assistance services to their LEAs and SEAs. The IDOE funded this project, called ATLAS, which is separate from INDATA but works alongside the INDATA Project
As a result of this partnership, INDATA has been able to assist individuals in transition as they exit the K-12 environment by outreach within the schools. INDATA has also been able to work alongside ATLAS to assist in facilitating loans if equipment is not available in their library.
www.k12atlas.eastersealstech.com

3. What focus areas(s) were addressed by the initiative?

Education,

4. What AT Act authorized activity(s) were addressed?

Device Loan, Information & Assistance, Public Awareness,

Yes
Yes
Training was provided to VR counselors on different AT supports and how to access INDATA services to better serve their participants.
These trainings resulted in VR counselors having a better idea of the different AT supports available to assist their participants and how to use the services provided by INDATA to assist them.

3. What focus areas(s) were addressed by the initiative?

Education, Employment, Community Participation and Integration,

4. What AT Act authorized activity(s) were addressed?

Device Loan, Demo, Reuse, State Financing, Training, Information & Assistance, Public Awareness,

Yes
No
INDATA provided training and resources for the Indiana Area Agencies on Aging but no collaboration events took place due to changes in the department at the State Level. Once new people are in place, this area will be pursued again.

No
Indiana Medicaid is going through changes leading to no outreach during this reporting period.

Additional Coordination/Collaboration activities 0

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.


C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

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This FY24 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.