National Assistive Technology Act Data System

Annual Progress Report - Full Report

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Connecticut Tech Act Project
State AT Program Title:
State AT Program URL
www.CTtechact.com
Mailing Address:
55 Farmington Avenue, 12th Floor
City:
Hartford
State:
CT
Zip Code:
06105
Program Email:
arlene.lugo@ct.gov
Phone:
860-803-0588
TTY:
711

Lead Agency

Agency Name:
Bureau of Rehabilitation Services
Mailing Address:
55 Farmington Avenue, 12th Floor
City:
Hartford
State:
CT
Zip Code:
06105
Program URL:
www.CT.gov/BRS

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Lugo, Arlene
Title:
Program Director
Phone:
860-803-0588
E-mail:
arlene.lugo@ct.gov
Program Director at Lead Agency (last, first):
Doukas, David
Title:
Director of Bureau of Rehabilitation Services
Phone:
860-424-4862
E-mail:
David.Doukas@ct.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Doukas, David
Title:
Director of Bureau of Rehabilitation Services
Phone:
860-424-4862
E-mail:
David.Doukas@ct.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 06 00 06
Approved Not made 00 00 00
Rejected 00 00 00
Total 06 00 06

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $7,500 Highest Income: $45,200

Average Income
Sum of Incomes Loans Made Average Annual Income
$141,400 06 $23,567

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 02 03 00 01 00 00 06
Percentage of Loans 33.33% 50% 0% 16.67% 0% 0% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 06 100%
With both interest buy-down and loan guarantee 00 0%
Total 06 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 06 $188,654
Total 06 $188,654

4. Interest Rates

Interest Rates
Lowest 4%
Highest 4%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
24 06 4%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 06
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 06

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 06 $188,654
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 06 $188,654

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 1
Activity 1
How would you describe this state financing activity?Telecommunications equipment distribution

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of ResidenceIndividuals Served
A. Metro (RUCC 1-3)10
B. Non-Metro (RUCC 4-9)1
C. Total Served11

Performance Measure
D. Excluded from Performance Measure0
E. Number of Individuals Included in Performance Measures11

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / ServiceNumber of Devices
Funded
Value of
AT Provided
Vision 26$12,388
Hearing 4$498
Speech communication0$0
Learning, cognition, and developmental 0$0
Mobility, seating and positioning0$0
Daily living 0$0
Environmental adaptations0$0
Vehicle modification and transportation 0$0
Computers and related 1$1,355
Recreation, sports, and leisure0$0
Total31$14,241



C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

Mac is a young man with Cerebral Palsy looking to work and live an independent life. He was receiving Vocational Rehabilitation services and they were supporteing him with modifying a vehicle to allow him to be a passenger to go to and from work. The catch was he needed to purchase a brand-new van. Mac reached out to the CT Tech Act Project for our Assistive Technology Loan Program for the lower interest rate and flexible term offerings, which would work within his budget and allow him to purchase a new van and make the monthly payments. Mac’s old van had manual tie downs which were a challenge for his aging parents and time consuming. The new van has automatic tie downs, giving Mac the ability to independently lock his wheelchair in place. This relieves his parents of this responsibility and now allows Mac the opportunity to have family or friends drive him to work as well as community activities.

Young man sitting in his wheelchair in the passenger side of his new modifeid vehicle with dad in drivers seat holding a thumbs up
Impact Area

In our National Deaf Blind Equipment Distribution Program we received an application from a woman whose computer had stopped working - limiting her access to the outside world, her family and friends. We were able to provide an assessment and recommended technology: an iPhone and laptop with Magnifier and Screen reading software. Through these telecommunication devices, Carol was able to reconnect with family and friends through emails, she had reduced social isolation and she was able to live a more independent life.

Carol sits smiling, at her home desk with an AT Evaluator who is showing her how to use the high contract keyboard with yellow keys and black fonts. On the desk is a very large monitor and a laptop. O
Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 06 09 15
2. AT was only available through the AT program. 00 00 01 01
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 06 10 16
5. None of the above 00 00 01 01
6. Subtotal 00 06 11 17
7. Nonrespondent 00 00 00 00
8. Total 00 06 11 17
9. Performance on this measure NaN% 100% 90.91%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 11 64.71%
Satisfied 05 29.41%
Satisfied somewhat 01 5.88%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 17
Response rate % 100%

G. Notes:

In addition to the AT Loans approved, CT Tech Act Project Processing Tech was able to secure additional grants in the amount of $54,400 from organizations such as the CT Charitable Trust, Plan of CT, Amy's Angels, Umbrella Club, and others; along with state funding in the total of $140,674.

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 584
C. Total 584

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 584

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 01 $500 $0 $500
Hearing 00 $0 $0 $0
Speech Communication 140 $67,590 $0 $67,590
Learning, Cognition and Developmental 30 $9,000 $300 $8,700
Mobility, Seating and Positioning 308 $256,192 $43,607 $212,585
Daily Living 193 $86,372 $10,340 $76,032
Environmental Adaptations 10 $1,794 $310 $1,484
Vehicle Modification & Transportation 01 $30 $15 $15
Computers and Related 53 $4,118 $500 $3,618
Recreation, Sports and Leisure 01 $6,000 $0 $6,000
Total 737 $431,596 $55,072 $376,524

D. Anecdote

CT State AT Act partner agency the NEAT Center has worked with the CT Birth to Three System, at the Office of Early Childhood (OEC) to refurbish iPads through the Governor’s Emergency Education Relief (GEER) Program. In the initial phase of GEER, iPads were disseminated to families receiving services through the Birth to Three program in CT during the Covid pandemic. These iPads were used to promote remote therapy with children by birth to three providers so that families didn't lose traction with the intervention services they were receiving. We are now using the recycled iPads to provide them to families with children birth to five who are enrolled in a state-funded program including Early Start CT, Birth to Three, Home-Visiting, and/or NEAT. As families receive GEER iPads, NEAT staff provide training on educational resources available to them, especially highlighting CT's Sparkler app and the GEER Online Learning Hub. This ensures families have access to technology in their households and online resources that can enhance learning and development for their young children. One family receiving this device responded to the following question, "What do you expect to find most valuable about this program? How will it benefit you and/or your children?" The response: "For me, learning milestones. For her, entertainment and cognitive development".

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 19 06 413 438
2. AT was only available through the AT program. 118 04 22 144
3. AT was available through other programs, but the system was too complex or the wait time too long. 01 00 00 01
4. Subtotal 138 10 435 583
5. None of the above 00 00 00 00
6. Subtotal 138 10 435 583
7. Nonrespondent 00 00 01 01
8. Total 138 10 436 584
9. Performance on this measure 100% 100% 99.77%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 469 80.31%
Satisfied 114 19.52%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 01 0.17%
Total Surveyed 584
Response rate % 99.83%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 1,559
Serve as loaner during service repair or while waiting for funding 14
Provide an accommodation on a short-term basis for a time-limited event/situation 33
Conduct training, self-education or other professional development activity 23
Total 1,629

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 1,306 27 1,333
Family Members, Guardians, and Authorized Representatives 06 05 11
Representative of Education 107 27 134
Representative of Employment 09 05 14
Representatives of Health, Allied Health, and Rehabilitation 91 04 95
Representatives of Community Living 33 01 34
Representatives of Technology 07 01 08
Total 1,559 70 1,629

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 45 03 48
Hearing 206 03 209
Speech Communication 772 21 793
Learning, Cognition and Developmental 494 17 511
Mobility, Seating and Positioning 17 04 21
Daily Living 271 10 281
Environmental Adaptations 313 10 323
Vehicle Modification and Transportation 00 00 00
Computers and Related 332 42 374
Recreation, Sports and Leisure 49 07 56
Total 2,499 117 2,616

E. Anecdote

Jack is a veteran with hearing loss and low vision. On his very first day borrowing the Meta glasses, he and his wife Paula decided to take them for a real-world test. They spent the afternoon visiting a few farm stands and the results were remarkable. As they walked from stand to stand, the glasses described the surroundings in rich detail: the colorful signage, the rows of pumpkins on display, even the money in Jack’s hand. When they stopped for lunch, the glasses read the menu aloud and even identified a nearby person. “The glasses worked perfectly everywhere,” Paula said. A couple of times, the response took a minute or two, but overall, the experience was “brilliant.”Another day, the Meta glasses proved their worth in an unexpected way. While driving home from a medical appointment, Jack’s glasses suddenly announced a Low Blood Sugar Alert. His Dexcom 7 sensor on his arm had sent the signal, but Jack hadn’t heard the alert from his glucose meter tucked away in his pouch. The Meta glasses picked up and relayed the sound directly to him. Thanks to that warning, Jack was able to take glucose tabs and a peanut butter cup before his blood sugar dropped further. “We were so grateful that this warning came through to protect Jack,” Paula shared. Because the loan met Jack's many needs, he purchased one, wears them for most of the day and has found small ways to fine-tune his experience. Jack and Paula say they are “so grateful for this improvement to his life.” They’ve been happily spreading the word about the Meta glasses — even their dentist and accountant have referred clients to CT AT Act partner agency UCP to learn more. For a more indepth article visit: https://www.wshu.org/connecticut-news/2025-12-08/ct-blind-photographer-ai-glasses.

Jack wearing the Meta glasses sits and talks with AT Specialist Miriam in his home
Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 934 22 580 1,536
Decided that an AT device/ service will not meet needs 11 03 06 20
Subtotal 945 25 586 1,556
Have not made a decision 02 00 00 02
Subtotal 947 25 586 1,558
Nonrespondent 01 00 00 01
Total 948 25 586 1,559
Performance on this measure 99.79% 100% 100%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 12 02 01 15
2. AT was only available through the AT program. 01 07 07 15
3. AT was available through other programs, but the system was too complex or the wait time too long. 07 00 00 07
4. Subtotal 20 09 08 37
5. None of the above 16 00 05 21
6. Subtotal 36 09 13 58
7. Nonrespondent 10 00 02 12
8. Total 46 09 15 70
9. Performance on this measure 55.56% 100% 61.54%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 1,414 86.8%
Satisfied 196 12.03%
Satisfied somewhat 06 0.37%
Not at all satisfied 02 0.12%
Nonrespondent 11 0.68%
Total Surveyed 1,629
Response rate % 99.32%

I. Notes:

One of our AT partners lead staff, whose primary service is AT device lending, was away on sabbital over the past fiscal year resulting in 0 device loans from that program. Now that he is back for the next fiscal year, we expect device loans from their program to resume again.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 11
Hearing 03
Speech Communication 179
Learning, Cognition and Developmental 134
Mobility, Seating and Positioning 02
Daily Living 236
Environmental Adaptations 10
Vehicle Modification and Transportation 00
Computers and Related 25
Recreation, Sports and Leisure 07
Total # of Device Demonstrations 607

B. Types of Participants

Type of Participant Decision-Makers Other Participants Total
Individuals with Disabilities 316 220 536
Family Members, Guardians, and Authorized Representatives 75 328 403
Representatives of Education 170 560 730
Representatives of Employment 02 07 09
Health, Allied Health, Rehabilitation 04 47 51
Representative of Community Living 36 155 191
Representative of Technology 04 26 30
Total 607 1,343 1,950

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 08
Service Provider 16
Vendor 824
Repair Service 00
Others 09
Total 857

D. Anecdote

A representative of technology was interested in trialing the Apple Vision Pro to learn about its features such as the built-in accessibility features and ability to enhance work productivity. She was able to explore the platform, learn her personal preferences on how she would prefer not to use the eye control, and would likely interact better with pointing. She was able to explore how heavy the unit felt on her head and how she would likely have herself or clients position the battery pack if and when needed. The specialist was able to provide her directions and feedback on how they have been able to explore and learn the technology and how this client would be able to use the Apple Vision Pro for her own employment use as well as to potentially use it with other clients.

NEAT staff provides an AT demo to a rep of technology wearing and using the Apple Vision Pro headset. Both are smiling.
Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 283 18 267 568
Decided that an AT device/ service will not meet needs 16 00 14 30
Subtotal 299 18 281 598
Have not made a decision 05 00 03 08
Subtotal 304 18 284 606
Nonrespondent 00 00 01 01
Total 304 18 285 607
Performance on this measure 98.36% 100% 98.6%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 1,522 78.05%
Satisfied 417 21.38%
Satisfied somewhat 08 0.41%
Not at all satisfied 02 0.1%
Nonrespondent 01 0.05%
Total 1,950
Response rate % 99.95%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 31 14 423 468
2. AT was only available through the AT program. 119 11 30 160
3. AT was available through other programs, but the system was too complex or the wait time too long. 08 00 00 08
4. Subtotal 158 25 453 636
5. None of the above 16 00 06 22
6. Subtotal 174 25 459 658
7. Nonrespondent 10 00 03 13
8. Total 184 25 462 671
9. Performance on this measure 86.21% 100% 98.48% 95.3%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 1,217 40 847 2,104
Decided that an AT device/ service will not meet needs 27 03 20 50
Subtotal 1,244 43 867 2,154
Have not made a decision 07 00 03 10
Subtotal 1,251 43 870 2,164
Nonrespondent 01 00 01 02
Total 1,252 43 871 2,166
Performance on this measure 99.44% 100% 99.54% 99.49%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.54% 95% Met
Response Rate 99.69% 90% Met

Educational/Training Activities

A. Educational/Training Activity Participants: Number and Types of Participants; Geographical Distribution

Educational/Training Activities by Participant Type
Type of Participant Number
Individuals with Disabilities 172
Family Members, Guardians and Authorized Representatives 81
Representatives of Education 1,519
Representatives of Employment 74
Rep Health, Allied Health, and Rehabilitation 95
Representatives of Community Living 310
Representatives of Technology 38
Unable to Categorize 37
TOTAL 2,326

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
1,595 641 90 2,326

B. Educational/Training Activity Topics

Educational/Training Activities by Topic
Primary Topic of Educational/Training Activities Participants
AT Products/Services 1,365
AT Funding/Policy/ Practice 145
Combination of any/all of the above 724
Information Technology/Telecommunication Access 62
Transition 30
Total 2,326

C. Description of Educational/Training Activities

Describe innovative one high-impact assistance educational/training activity conducted during the reporting period:

During the training “Empowering Independence: The Role of Wearable Technology in Enhancing Life for Individuals with Disabilities,” thirty professionals, educators, service providers and advocates gathered to explore and learn how wearable assistive technology could better support and increase safety and independence of the individuals with disabilities and older adults they serve. As they learned about smart glasses that read text aloud, health trackers that monitor safety in real time, and voice-controlled devices that enable hands-free independence, the group’s perspective began to shift. What once seemed like futuristic tools became practical solutions for daily living and greater autonomy. By the end of the session, participants expressed a deeper understanding of how wearable technology can enhance communication, mobility, and safety for individuals with disabilities. Many identified new ways to integrate these devices into their own programs—using smartwatches for medication reminders, health monitors for safety alerts, and voice-enabled tools to promote independence at home and in the community. This training not only expanded their knowledge but also strengthened their commitment to fostering independence and inclusion. It inspired meaningful changes in service provision and gave participants the confidence to bring innovative, person-centered solutions to the many individuals they each support and serve.

Briefly describe one educational/training activity related to transition conducted during the reporting period:

The CT AT Act Program partner agency Living without Limits (LwL) recently opened an Independent Living Transition Center to provide training and instruction for individuals with intellectual disabilities to hopefully to be able to live independently in their own apartment. 20 individuals with disabilities live at the center for a few years utilizing Assistive and Smart Home Technology to enhance their safety and independence. Training to staff was provided by LwL AT Team to teach them the type and purpose of the Assisted Technology provided in each of the apartments. The training was conducted in various stations at each apartment focusing on kitchen and cooking safety and independence, smart digital assistants accessed through voice commands, an app and through set routines. Bathroom and personal hygiene doorbell and door lock safety systems, Remote Monitoring Wellness System, environmental smart devices and more. As consumers transition into the apartments, the staff will train them on how to use the Assistive and Smart technology and help each consumer to increase their independence with the intent that after their time living with some in person supports and technology they can transition to complete independent living with assistive technology and new consumers will move into the Transition Center apartments.

Briefly describe one educational/training activity related to Information and Communication Technology accessibility:

The CT AT Act has been conducting ICT training through a contracted trainer reaching higher education, state department employees, non profit staff such as CILs, librarys, and service providers. After one training on how to create accessible documents, we received feedback from a participant who stated "I just wanted to thank you again for hosting these sessions. I’m the director of Eastern’s Center for Teaching and Learning, and I send out a monthly newsletter to faculty. I plan to include a tip in each future newsletter for making documents accessible, based on what I learned from you." This action step by this director will increase the reach of our ICT training.

D. IT/Telecommunications Educational/Training Activity Performance Measure

IT/Telecommunications Educational/Training Activity Performance Measure
Outcome/Result From IT/Telecommunications Educational/Training Activities Received Number
IT and Telecommunications Procurement or Dev Policies 31
Training or Technical Assistance will be developed or implemented 22
No known outcome at this time 09
Nonrespondent 00
Total 62
Performance Measure Percentage 85.5%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 15%
Employment 55%
Health, Allied Health, Rehabilitation 00%
Community Living 30%
Technology (IT, Telecom, AT) 00%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

CT AT Act Program partner agency CREC spent many hours workign with a school district, providing TA to help them implement AT & AAC strategies in the schools across their district. CREC visited the schools, noting common patterns and themes in service delivery, AT implementation strategies, data collection, and general policy/procedures. Collaborative discussion with key stakeholders yielded rich anecdotal data about pros and cons of current models, and a year long summary report was generated and shared with administration highlighting potential next steps and guiding reflection questions for district decision makers.Ongoing TA was provided to help the district through the questions and decision to help improve their overall processes and AT/AAC outcomes.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

CT AT Act Program partner agency Living without Limits - in collaboration with the Dept of Developmental Services and other grant funding built an Independent Living Transition Center (ILTC) with 5 apartments for individuals with disabilities to move from group / congregate homes into independent lving apartments that are fully equipped iwht Assistive Technology and smart home technology as well as remote supports. The intent of the ILTC is to teach the residents to become more independent in their own living space through the supports of AT and smart home tech, which having staff support available on demand as needed. LwL opened the ILTC this year and had residents move in. They not only purchased and installed the Assistive Technology but also trained their staff and the residents in it's use. The residents will remain in these apartments for several years, becoming more comfortable being on their own while they build up their skills and will eventually move out into their communitie

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. CT AT Act Partner agency ACES had the opportunity to be interviewed for "Connecticut's Morning Buzz" part of the local morning news: https://www.wtnh.com/ctmorningbuzz/aces-assistive-technology-services-eliminating-barriers-to-learning Two ACES Assistive Technology staff members were able to talk about Assistive Technology and share how AT and their AT services can help children in school and adults with disabilities. They highlighted their partnership with the CT Tech Act Project and their new AT demo and lending services. It is hard to know the number of individuals reached from this interview but to increase it's high impact and ensure visibility, ACES then followed up this interivew with a commercial highlighting the full scope of AT services we provide to students, families, and school teams across the region. The commercial focused on how ACES utilizes a collaborative, multidisciplinary approach to AT support. Viewers learned about the AT Lending Library, which allows teams to borrow and trial devices, ranging from communication apps and text readers to visual schedule tools and adaptive writing supports. The goal of the commercial was to inform educators, families, and community partners about the range of assistive technology resources available through ACES, and to highlight how our services can be integrated into IEPs and educational programming to meet diverse student needs. The commercial was well-received and helped strengthen understanding of how assistive technology can transform learning environments and empower student success.

2. The CT Tech Act Project and our AT partners hosted a two-day Tech Tools for Life: Assistive Tech at its Best conference which hosted approximately 225 attendees each day, with 30 exhibitors,15 sessions per day and 2 moving keynotes. The conference had very possitive feedback and reached professionals in the field of disability and aging as well as employers, individuals with disabilities, family members and community service providers. There was ample opportunity built in for networking, with an Exhibitor Reception at the end of the first day. Feedback received indicated that attendees wanted more time for hands on experiences with the actual AT devices. This feedback is directly influencing what our 'annual conference' will look like next year.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 241 16 257
Family Members, Guardians and Authorized Representatives 144 19 163
Representative of Education 148 02 150
Representative of Employment 33 00 33
Representative of Health, Allied Health, and Rehabilitation 29 09 38
Representative of Community Living 416 08 424
Representative of Technology 104 03 107
Unable to Categorize 119 00 119
Total 1,234 57 1,291

Referral Types:

The largest referral sources to CT's AT Act Program and our AT Partners continue to be the education system (primarily K-12) along with website and online presence / social media, in person outreach activities and self referrals. Because CT's AT Act program has many community partner agencies, each of us conducting our own outreach and marketing to our networks, we have a wide reach. This past year, two AT partners were able to contract with the state's Medicaid waiver program to serve consumers on the Home Care Program for elders. This seems to have provided an uptick in referrals from our Area Agencies on Aging. Additionally, the request for in-person events and activities had a dramatic increase over this past year.

Referral Sources:

Referral Sources seem to be generated from Awareness & Outreach activities (31%) which aligns with the increased number of requests for the CT Tech Act Project and our AT Partners to participate in in-person activities this past year. Specific program area entities and providers was the next largest referral source (24%) - agencies and entities who also provide services to our population of individuals with disabilities and older adults. This includes Area Agencies on Aging, Centers for Independent Living, Ur Community Cares, American Job Centers, and other disability-specific organizations. We also saw a large group of prior customers (21%) returning for more information and services.

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Yes
Yes
CT state AT Act partner agency, NEAT Center, has a close collaboration with the State Dept of Education (SDE), Bureau of Special Education (BSE). Funded by the SDE/BSE, NEAT Center provides membership benefits to cohorts of school districts across the state, that included one AT assessment on one student along with access to the NEAT lending library and live and archived webinar series.
The goal of this initiative is for all schools in CT to have a greater understanding of providing AT services to students and to enhance their AT services for their students. As a result of this partnership, schools have greater access to Assistive Technology devices for lending, along with the expertise of NEAT Center staff. This initative has been running for the past three years. In the following year there will be some changes to how it operates but overall, it will continue thanks to funding from SDE/BSE.
https://assistivetechnology.oakhillct.org/sde-subscription/

3. What focus areas(s) were addressed by the initiative?

Education, Transition (school to work or congregate care to community),

4. What AT Act authorized activity(s) were addressed?

Device Loan, Demo, Training, Public Awareness,

Yes
Yes
The lead agency for the CT State AT Act Program is the CT Vocational Rehabilitation (VR) agency. The Program Director for the AT Act program is also the Assistive Technology Consultant for the VR agency, providing guidance and support to VR cousnelors and their consumers around their Assistive Technology needs. The AT Consultant also provides trainings to VR Counselor in Assistive Technology and VR sends their counselors to the AT Act statewide conference to enhance their learning of AT. The AT consultant also works with employers to assist them in providing reasonable accommodations for their employees with disabilities and does accessibility walkthorughs of job sites upon request.
As a result of our strong partnership, VR Counselors reach out to the Assistive Technology Consultant for guidance on their consumer's needs. The increase in Assistive Technology evaluations and provision of AT devices and training for VR consumers demonstrates the impact of this partnership. This partnership will continue and allows the AT Act Program Director to be responsive to consumers, enhance AT device inventory based on demand for demos and loans.
n/a

3. What focus areas(s) were addressed by the initiative?

Education, Employment, Transportation, Transition (school to work or congregate care to community),

4. What AT Act authorized activity(s) were addressed?

Device Loan, Demo, Technical Assistance,

Yes
Yes
The CT State AT Act program and Bureau of Aging are both housed in the larger state Dept of Aging and Disability services. There is a strong collaboration that took place over this past year and several years before allowing us to work together to offer the Bridging the Digital Divide program to Aging adults and people with disabilities across CT.
In this third and final year of Bridging the Digital Divide which ran from Oct 1, 2024 through June 30, 2025, we were able to serve an additional 150 individuals. Robust data collection in this program helped us identify gaps and serve over 800 individuals over the almost 3 full years of services. We taped into both the Aging community, thanks to the Burea of Aging and their connections, such as senior centers across CT; along with the disability community through the CT Tech Act Project connections. Funding initially began with Public Health Workforce funds and Older Americans Act funds. For the final year, we were able to obtain some ARPA funding. This program is now closed as there is no current funding available but we continue to try to find funds to resume these important services. This program is very replicable if funding is available.
https://cttechact.com/bridging-divide/

3. What focus areas(s) were addressed by the initiative?

Community Participation and Integration, Recreation/Leisure, Health, Aging, Information and Communication Technology/Remote Connectivity,

4. What AT Act authorized activity(s) were addressed?

Information & Assistance, Public Awareness, Technical Assistance,

Yes
Yes
Two of the State AT Act Programs entered into contract with the CT Dept of Social Services (DSS) specifically to provide AT Assessments, recommendations, installation and training to Medicaid Waiver consumers during this reporting period. It seems they were mostly able to serve older adults on the Home Care Program for Elders, along with individuals on the Brain Injury Waiver. DSS utlized ARPA funding for these services.
The result of these servcies was the identification of a large gap for seniors and individuals in 'disabiled housing' who need Assistive Technology and accessibility but just aren't getting it. Unfortunately this program has it's barriers to the provision of AT. Although assessments were conducted not too many of the individuals received the devices or training needed. More has to be done in this area to assess the issues and gaps, and find solutions and ways to fund services to address the issues.
n/a

3. What focus areas(s) were addressed by the initiative?

Housing/Home Automation, Community Participation and Integration, Health, Aging and Disability Network/No Wrong Door, Veterans, Information and Communication Technology/Remote Connectivity,

4. What AT Act authorized activity(s) were addressed?

Information & Assistance, Public Awareness,

Additional Coordination/Collaboration activities 0

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported
Public/State Agency$36,789Public Awareness, I&ATrue
Federal$96,257Technical AssistanceTrue
Federal$20,626Public Awareness, I&ATrue
Public/State Agency$18,395DemonstrationTrue
Public/State Agency$110,367Technical AssistanceTrue
State Appropriations$12,500TrainingTrue
State Appropriations$81,250Technical AssistanceTrue
Federal$20,626TrainingTrue
Public/State Agency$18,395Device LoanTrue
State Appropriations$31,250Public Awareness, I&ATrue
Amount: $446,455

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.

Leveraged funding was utilized to continue to operate the Bridging the Digital Divide into Year 3 (ending June 2025). For this program individual consumer training is not reported in the data above as that one on one training is not part of the AT Act Program.


C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

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This FY24 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.