Statewide AT Program (Information to be listed in national State AT Program Directory)
State AT Program Title:
Oregon Statewide Assistive Technology Program
State AT Program Title:
State AT Program URL
www.accesstechnologiesinc.org
Mailing Address:
2225 Lancaster Drive NE
City:
Salem
State:
OR
Zip Code:
97305
Program Email:
info@accesstechnologiesinc.org
Phone:
503-361-1201
TTY:
503-370-4530
Lead Agency
Agency Name:
Vocational Rehabilitation Services
Mailing Address:
500 Summer Street NE E87
City:
Salem
State:
OR
Zip Code:
97301
Program URL:
www.oregon.gov/dhs
Implementing Entity
Name of Implementing Agency:
Access Technologies, Inc.
Mailing Address:
2225 Lancaster Drive NE
City
Salem
State:
OR
Zip Code:
97305
Program URL:
www.accesstechnologiesinc.org
Program Director and Other Contacts
Program Director for State AT Program (last, first):
Brooks, Laurie
Title:
President
Phone:
503-361-1201
E-mail:
info@accesstechnologiesinc.org
Program Director at Lead Agency (last, first):
Ozols, Keith
Title:
VR Director
Phone:
503-602-4055
E-mail:
keith.s.ozols@dhsoha.state.or.us
Primary Contact at Implementing Agency (last, first) - If applicable:
Brooks, Laurie
Title:
President
Phone:
503-361-1201
E-mail:
info@accesstechnologiesinc.org
Person Responsible for completing this form if other than Program Director
Name (last, first):
Title:
Phone:
E-mail:
Certifying Representative
Name (last, first):
Ozols, Keith
Title:
VR Director
Phone:
503-602-4055
E-mail:
keith.s.ozols@dhsoha.state.or.us
State Financing
Did your approved state plan for this reporting period include any State Financing?
Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program?
Yes
Loan Applications
Area of Residence
Total
Metro RUCC 1-3
Non-Metro RUCC 4-9
Approved Loan made
26
07
33
Approved Not made
03
02
05
Rejected
27
02
29
Total
56
11
67
2. Income of Applicants to Whom Loans Were Made
Lowest/Highest Incomes
Lowest Income:
$12,060
Highest Income:
$123,255
Average Income
Sum of Incomes
Loans Made
Average Annual Income
$1,704,050
33
$51,638
Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges
Total
$15,000 or Less
$15,001- $30,000
$30,001- $45,000
$45,001- $60,000
$60,001- $75,000
$75,001 or More
Number of Loans
02
07
08
07
02
07
33
Percentage of Loans
6.06%
21.21%
24.24%
21.21%
6.06%
21.21%
100%
3. Loan Type
Loan Type
Type of Loan
Number of Loans
Percentage of loans
Revolving Loans
33
100%
Partnership Loans
Without interest buy-down or loan guarantee
00
0%
With interest buy-down only
00
0%
With loan guarantee only
00
0%
With both interest buy-down and loan guarantee
00
0%
Total
33
100%
Loan Type Summary
Type of Loan
Number of Loans
Dollar Value of Loans
Revolving Loans
33
$435,491
Partnership Loans
00
$0
Total
33
$435,491
4. Interest Rates
Interest Rates
Lowest
5%
Highest
9.25%
Interest Rate Summary
Sum of Interest Rates
Number of Loans Made
Average Interest Rate
169
33
5.12878787878788%
Number of Loans Made by Interest Rate
Interest Rate
Number of loans
0.0% to 2.0%
00
2.1% to 4.0%
00
4.1% to 6.0%
32
6.1% to 8.0%
00
8.1% - 10.0%
01
10.1%-12.0%
00
12.1%-14.0%
00
14.1% +
00
Total
33
5. Types and Dollar Amounts of AT Financed
Types and Dollar Amounts of AT Financed
Type of AT
Number of Devices Financed
Dollar Value of Loans
Vision
00
$0
Hearing
21
$56,577
Speech communication
00
$0
Learning, cognition, and developmental
00
$0
Mobility, seating and positioning
04
$4,636
Daily living
04
$6,340
Environmental adaptations
00
$0
Vehicle modification and transportation
11
$367,938
Computers and related
00
$0
Recreation, sports, and leisure
00
$0
Total
40
$435,491
6. Defaults
Defaults
Number Loans in default
04
Net loss for loans in default
$18,708
B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services
1. Overview of Activities Performed
How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan?
2
Activity 1
How would you describe this state financing activity?
Telecommunications equipment distribution
2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected
County of Residence
Individuals Served
A. Metro (RUCC 1-3)
62
B. Non-Metro (RUCC 4-9)
0
C. Total Served
62
Performance Measure
D. Excluded from Performance Measure
0
E. Number of Individuals Included in Performance Measures
62
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:
3. Types and Dollar Amounts of AT Funded
Type of AT Device / Service
Number of Devices Funded
Value of AT Provided
Vision
98
$9,754
Hearing
159
$27,560
Speech communication
0
$0
Learning, cognition, and developmental
0
$0
Mobility, seating and positioning
0
$0
Daily living
0
$0
Environmental adaptations
0
$0
Vehicle modification and transportation
0
$0
Computers and related
0
$0
Recreation, sports, and leisure
0
$0
Total
257
$37,314
Activity 2
How would you describe this state financing activity?
Last resort - Activity
2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected
County of Residence
Individuals Served
A. Metro (RUCC 1-3)
240
B. Non-Metro (RUCC 4-9)
28
C. Total Served
268
Performance Measure
D. Excluded from Performance Measure
0
E. Number of Individuals Included in Performance Measures
268
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:
3. Types and Dollar Amounts of AT Funded
Type of AT Device / Service
Number of Devices Funded
Value of AT Provided
Vision
0
$0
Hearing
0
$0
Speech communication
0
$0
Learning, cognition, and developmental
0
$0
Mobility, seating and positioning
21
$945
Daily living
77
$1,613
Environmental adaptations
0
$0
Vehicle modification and transportation
0
$0
Computers and related
1070
$53,425
Recreation, sports, and leisure
0
$0
Total
1168
$55,983
C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost
1. Overview of Activities Performed
How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan?
1
Activity 1
How would you describe this state financing activity?
Cooperative Buying Program
2. Geographic Distribution and Number of Individuals Served
County of Residence
Individuals Served
A. Metro (RUCC 1-3)
232
B. Non-Metro (RUCC 4-9)
3
C. Total Served
235
Performance Measure
D. Excluded from Performance Measure
0
E. Number of Individuals Included in Performance Measures
235
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:
3. Types and Dollar Amounts of AT Funded
Type of AT Device / Service
Number Provided
Total Estimated Current Retail Purchase Price
Total Price for Which Devices Were Sold
Savings to Consumers
Vision
2
$278
$93
$185
Hearing
0
$0
$0
$0
Speech communication
0
$0
$0
$0
Learning, cognition, and developmental
0
$0
$0
$0
Mobility, seating and positioning
131
$28,566
$11,955
$16,611
Daily living
189
$23,080
$7,406
$15,674
Environmental adaptations
6
$2,170
$1,225
$945
Vehicle modification and transportation
2
$84
$34
$50
Computers and related
0
$0
$0
$0
Recreation, sports, and leisure
0
$0
$0
$0
Total
330
$54,178
$20,713
$33,465
D. Anecdote
Juan’s Journey to Independence: Juan and his uncle turned to the OSATP marketplace in search of a solution to transform Juan’s life. Juan has a mobility disorder that limits him to walking only short distances, even with the assistance of a walker and the support of another person. This limitation had kept him mostly housebound—but Juan and his family were determined to change that. They envisioned a life where Juan could join them on everyday outings, like trips to the grocery store or afternoons at the park.
Our Specialist welcomed Juan and his uncle and guided them through the various wheelchair and transport chair options. They explained the features and benefits of each model, ensuring Juan could make an informed decision. After trying several options, Juan discovered he preferred a wheelchair with a wide seat for added comfort. The Specialist demonstrated how to adjust the seat length for Juan’s long legs, and recommended elevating leg rests to give him the support he needed.
The moment Juan’s uncle took him for a test ride around the store, a huge smile spread across Juan’s face. For the first time in a long time, he could picture himself moving freely and independently. They chose the wheelchair that best met his needs and were grateful for the affordable pricing – especially since they didn’t have insurance to cover the cost.
M. is a member of Oregon’s LGBTQIA2S+ community and has recently experienced a great loss; this tragedy has closed her off from many aspects of her previous life and she has struggled with feelings of loneliness. Her income is limited to Social Security, and she reached out to the Oregon ADRC for options.
She was approved for the Social Isolation and Loneliness Project, a collaboration between the Oregon AT Program and State Unit on Agency and has received a tablet as well as personalized training sessions. Over several sessions M. has learned to organize her emails into files, to share resources with her grief group, and adjust the settings to make navigation easier. These sessions also have expanded her vocabulary for the device, and she has a firmer grasp on how to troubleshoot on her own.
M. has been confidently exploring the device on her own, and emails me about her endeavors frequently. She has expressed how grateful she is for the technical assistance and that she has a safe space to ask ‘silly questions’ without reproach. Her daily living is notably easier with the device, and she would have been very hard-pressed to procure a tablet on her own. During the last three months of the year, the estimated savings for M. from this initiative amount to just over $980. Overall, the project has increased M.’s well-being by appropriately addressing her concerns for connection in this increasingly electronic society.
E. Performance Measures
Performance Measures
Response
Primary Purpose for Which AT is Needed
Total
Education
Employment
Community Living
1. Could only afford the AT through the AT program.
14
05
576
595
2. AT was only available through the AT program.
00
00
00
00
3. AT was available through other programs, but the system was too complex or the wait time too long.
00
00
02
02
4. Subtotal
14
05
578
597
5. None of the above
00
00
00
00
6. Subtotal
14
05
578
597
7. Nonrespondent
00
00
01
01
8. Total
14
05
579
598
9. Performance on this measure
100%
100%
99.83%
F. Customer Satisfaction
Satisfaction
Customer Rating of Services
Number of Customers
Percent
Highly satisfied
435
72.74%
Satisfied
159
26.59%
Satisfied somewhat
01
0.17%
Not at all satisfied
00
0%
Nonrespondent
03
0.5%
Total Surveyed
598
Response rate %
99.5%
G. Notes:
Reutilization
A. Number of Recipients of Reused Devices
Activity
Number of Individuals Receiving a Device from Activity
A. Device Exchange
00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan
76
C. Total
76
Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients.
00
E. Number of Individuals Included in Performance Measures
76
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance
B. Device Exchange Activities
Device Exchange
Type of AT Device
Number of Devices Exchanged
Total Estimated Current Purchase Price
Total Price for Which Device(s) Were Exchanged
Savings to Consumers
Vision
00
$0
$0
$0
Hearing
00
$0
$0
$0
Speech Communication
00
$0
$0
$0
Learning, Cognition and Developmental
00
$0
$0
$0
Mobility, Seating and Positioning
00
$0
$0
$0
Daily Living
00
$0
$0
$0
Environmental Adaptations
00
$0
$0
$0
Vehicle Modification & Transportation
00
$0
$0
$0
Computers and Related
00
$0
$0
$0
Recreation, Sports and Leisure
00
$0
$0
$0
Total
00
$0
$0
$0
C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities
Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device
Number of Devices Reassigned/Refurbished and Repaired
Total Estimated Current Purchase Price
Total Price for Which Device(s) Were Sold
Savings to Consumers
Vision
06
$6,720
$230
$6,490
Hearing
08
$1,535
$95
$1,440
Speech Communication
06
$1,625
$60
$1,565
Learning, Cognition and Developmental
00
$0
$0
$0
Mobility, Seating and Positioning
36
$37,129
$5,336
$31,793
Daily Living
14
$2,689
$283
$2,406
Environmental Adaptations
12
$5,282
$455
$4,827
Vehicle Modification & Transportation
00
$0
$0
$0
Computers and Related
07
$4,500
$699
$3,801
Recreation, Sports and Leisure
01
$79
$20
$59
Total
90
$59,559
$7,178
$52,381
D. Anecdote
Paul, who lives with advanced macular degeneration, visited our office seeking solutions to improve his quality of life through assistive technology. After a thoughtful conversation to understand his needs, we quickly uncovered Paul’s primary challenge.
While Paul owned handheld video magnifiers for on-the-go use, his custom desktop magnifier system at home had become unusable after the laptop powering it stopped working. This device was essential for him—it allowed Paul to read letters, view photographs, and engage in his hobbies. Without it, much of his independence and connection to the world had been lost.
Our team knew we could help. We recently refurbished a donated desktop computer and monitor, and it was ready for immediate use. Recognizing Paul’s urgent need, we decided to make him its new owner. That same day, we delivered the computer to his home, where he integrated it into his existing magnifier setup. By adding a webcam, Paul enhanced the magnification capabilities of his system.
In his own words, Paul described the impact of this support: “ATI gave me a whole new world by giving me this computer. With the addition of a webcam, together they helped me out to a whole new horizon.”
He went on to share: “Because of my loss of vision and hearing, my world shrank tremendously. But thanks to this free computer, I am able to communicate with people I haven’t talked to in years.”
Paul’s story illustrates how access to assistive technology can transform lives, restoring independence and connection for individuals facing significant sensory challenges.
E. Performance Measures
Performance Measures
Response
Primary Purpose for Which AT is Needed
Total
Education
Employment
Community Living
1. Could only afford the AT through the AT program.
02
08
65
75
2. AT was only available through the AT program.
00
00
00
00
3. AT was available through other programs, but the system was too complex or the wait time too long.
00
00
01
01
4. Subtotal
02
08
66
76
5. None of the above
00
00
00
00
6. Subtotal
02
08
66
76
7. Nonrespondent
00
00
00
00
8. Total
02
08
66
76
9. Performance on this measure
100%
100%
100%
F. Customer Satisfaction
Satisfaction
Customer Rating of Services
Number of Customers
Percent
Highly satisfied
72
94.74%
Satisfied
04
5.26%
Satisfied somewhat
00
0%
Not at all satisfied
00
0%
Nonrespondent
00
0%
Total Surveyed
76
Response rate %
100%
G. Notes:
Device Loan
A. Short-Term Device Loans by Type of Purpose
Loans By Purpose
Primary Purpose of Short-Term Device Loan
Number
Assist in decision-making (device trial or evaluation)
95
Serve as loaner during service repair or while waiting for funding
32
Provide an accommodation on a short-term basis for a time-limited event/situation
02
Conduct training, self-education or other professional development activity
00
Total
129
B. Short-Term Device Loan by Type of Borrower
LOANS BY TYPE OF BORROWER
Type of Individual or Entity
Number of Device Borrowers
Desicion-making
All other Purposes
Total
Individuals with Disabilities
43
15
58
Family Members, Guardians, and Authorized Representatives
39
15
54
Representative of Education
07
02
09
Representative of Employment
02
01
03
Representatives of Health, Allied Health, and Rehabilitation
01
01
02
Representatives of Community Living
01
00
01
Representatives of Technology
02
00
02
Total
95
34
129
C. Length of Short-Term Device Loans
Length of Short-Term Device Loan in Days
30
D. Types of Devices Loaned
Types of Devices Loaned
Type of AT Device
Number of Devices
Desicion-making
All other Purposes
Total
Vision
19
03
22
Hearing
03
02
05
Speech Communication
50
07
57
Learning, Cognition and Developmental
03
03
06
Mobility, Seating and Positioning
44
21
65
Daily Living
01
00
01
Environmental Adaptations
15
06
21
Vehicle Modification and Transportation
00
00
00
Computers and Related
11
06
17
Recreation, Sports and Leisure
02
00
02
Total
148
48
196
E. Anecdote
Katie reached out to the Oregon AT Program lending library in search of mobility equipment for an exciting trip she was planning. Her grandmother and mother were visiting her for the first time to experience the beauty of the Pacific Northwest. A key highlight of the trip? Fulfilling her grandmother’s lifelong dream of seeing the redwoods—an item proudly etched on her bucket list.
To accommodate her grandmother’s mobility challenges, Katie and her mother researched ADA-accessible trails that would allow them to explore the majestic old-growth forests together. Determined to make the trip perfect, Katie borrowed both a manual wheelchair and a rolling walker with a seat from the lending library.
The trip was a resounding success. After returning the devices, Katie shared her gratitude, saying: “Even though I knew the forest was majestic, I was surprised by how deeply it moved my grandmother. She was brought to tears more than once, overcome by the beauty of the trees. She kept thanking me and my mom, telling strangers we met along the way that visiting the redwoods was on her bucket list—and that her daughter and granddaughter had made it happen.”
Katie added, “Without the lending library and the use of the chair and walker, none of this would have been possible. From the bottom of my heart, thank you.”
F. Access Performance Measures
Access Performance Measures
Response
Primary Purpose for Which AT is Needed
Total
Education
Employment
Community Living
Decided that AT device/service will meet needs
16
04
73
93
Decided that an AT device/ service will not meet needs
00
01
01
02
Subtotal
16
05
74
95
Have not made a decision
00
00
00
00
Subtotal
16
05
74
95
Nonrespondent
00
00
00
00
Total
16
05
74
95
Performance on this measure
100%
100%
100%
G. Acquisition Performance Measures
Acquisition Performance Measures
Response
Primary Purpose for Which AT is Needed
Total
Education
Employment
Community Living
1. Could only afford the AT through the AT program.
01
00
29
30
2. AT was only available through the AT program.
00
00
04
04
3. AT was available through other programs, but the system was too complex or the wait time too long.
00
00
00
00
4. Subtotal
01
00
33
34
5. None of the above
00
00
00
00
6. Subtotal
01
00
33
34
7. Nonrespondent
00
00
00
00
8. Total
01
00
33
34
9. Performance on this measure
100%
NaN%
100%
H. Customer Satisfaction
Satisfaction
Customer Rating of Services
Number of Customers
Percent
Highly satisfied
110
85.27%
Satisfied
19
14.73%
Satisfied somewhat
00
0%
Not at all satisfied
00
0%
Nonrespondent
00
0%
Total Surveyed
129
Response rate %
100%
I. Notes:
Device Demonstration
A. Number of Device Demonstrations by Device Type
Type of AT Device / Service
Number of Demonstrations of AT Devices / Services
Vision
898
Hearing
707
Speech Communication
501
Learning, Cognition and Developmental
432
Mobility, Seating and Positioning
796
Daily Living
984
Environmental Adaptations
414
Vehicle Modification and Transportation
188
Computers and Related
1,014
Recreation, Sports and Leisure
235
Total # of Device Demonstrations
6,169
B. Types of Participants
Type of Participant
Decision-Makers
Other Participants
Total
Individuals with Disabilities
2,475
79
2,554
Family Members, Guardians, and Authorized Representatives
837
317
1,154
Representatives of Education
313
08
321
Representatives of Employment
240
08
248
Health, Allied Health, Rehabilitation
1,875
00
1,875
Representative of Community Living
381
01
382
Representative of Technology
48
00
48
Total
6,169
413
6,582
C. Number of Referrals
Referrals
Type of Entity
Number of Referrals
Funding Source (non-AT program)
2,559
Service Provider
548
Vendor
7,468
Repair Service
188
Others
00
Total
10,763
D. Anecdote
The Oregon AT Program recently visited a community living facility to present low-vision accommodations to a small group of seniors. During the presentation, participants eagerly engaged with the technology, expressing excitement at the opportunity to try the devices firsthand and discover how they could enhance their independence.
Following the session, we received a heartfelt note from the organizers, who shared the impact of our visit:
"Thank you for all you and your organization are doing to improve the quality of people’s lives. Individuals, families, and the community are becoming more aware of the tools and technologies available to assist those experiencing vision loss. You are an invaluable resource to our communities. Thank you for your kindness and patience in answering our questions and helping each of us."
E. Performance Measures
Performance Measures
Response
Primary Purpose for Which AT is Needed
Total
Education
Employment
Community Living
Decided that AT device/service will meet needs
967
2,387
2,788
6,142
Decided that an AT device/ service will not meet needs
11
00
10
21
Subtotal
978
2,387
2,798
6,163
Have not made a decision
00
00
00
00
Subtotal
978
2,387
2,798
6,163
Nonrespondent
00
00
06
06
Total
978
2,387
2,804
6,169
Performance on this measure
100%
100%
99.79%
F. Customer Satisfaction
Satisfaction
Customer Rating of Services
Number of Customers
Percent
Highly satisfied
2,979
45.26%
Satisfied
3,597
54.65%
Satisfied somewhat
04
0.06%
Not at all satisfied
00
0%
Nonrespondent
02
0.03%
Total
6,582
Response rate %
99.97%
G. Notes:
Overall Performance Measures
Overall Acquisition Performance Measure
Acquisition Performance Measures
Response
Primary Purpose for Which AT is Needed
Total
Education
Employment
Community Living
1. Could only afford the AT through the AT program.
17
13
670
700
2. AT was only available through the AT program.
00
00
04
04
3. AT was available through other programs, but the system was too complex or the wait time too long.
00
00
03
03
4. Subtotal
17
13
677
707
5. None of the above
00
00
00
00
6. Subtotal
17
13
677
707
7. Nonrespondent
00
00
01
01
8. Total
17
13
678
708
9. Performance on this measure
100%
100%
99.41%
99.44%
ACL Performance Measure
85%
Met/Not Met
Met
Overall Access Performance Measure
Access Performance Measures
Response
Primary Purpose for Which AT is Needed
Total
Education
Employment
Community Living
Decided that AT device/service will meet needs
983
2,391
2,861
6,235
Decided that an AT device/ service will not meet needs
11
01
11
23
Subtotal
994
2,392
2,872
6,258
Have not made a decision
00
00
00
00
Subtotal
994
2,392
2,872
6,258
Nonrespondent
00
00
06
06
Total
994
2,392
2,878
6,264
Performance on this measure
100%
100%
99.79%
99.9%
ACL Performance Measure
90%
Met/Not Met
Met
Overall Satisfaction Rating
Customer Rating of Services
Percent
ACL Target
Met/Not Met
Highly satisfied and satisfied
99.93%
95%
Met
Response Rate
99.93%
90%
Met
Educational/Training Activities
A. Educational/Training Activity Participants: Number and Types of Participants; Geographical Distribution
Educational/Training Activities by Participant Type
Type of Participant
Number
Individuals with Disabilities
185
Family Members, Guardians and Authorized Representatives
01
Representatives of Education
331
Representatives of Employment
14
Rep Health, Allied Health, and Rehabilitation
19
Representatives of Community Living
72
Representatives of Technology
10
Unable to Categorize
00
TOTAL
632
Geographic Distribution of Participants
Metro
Non Metro
Unknown
TOTAL
405
227
00
632
B. Educational/Training Activity Topics
Educational/Training Activities by Topic
Primary Topic of Educational/Training Activities
Participants
AT Products/Services
196
AT Funding/Policy/ Practice
00
Combination of any/all of the above
00
Information Technology/Telecommunication Access
05
Transition
431
Total
632
C. Description of Educational/Training Activities
Describe innovative one high-impact assistance educational/training activity conducted during the reporting period:
Technology Pilot Project: Enhancing Inclusion and Connection:
Through an ongoing and dynamic partnership with the State Unit on Aging, the Oregon AT Program successfully completed another year of implementing the Technology Pilot Project. This initiative provides a range of technology-related services—such as computers, tablets, assistive technologies, and internet access—along with remote training opportunities. The primary aim is to combat social isolation and loneliness among seniors and individuals with disabilities across the state.
One notable achievement has been the program's growing engagement with Vietnamese communities, reflected in a significant increase in referrals. Recognizing the community's preference for in-person assistance, the AT Program adapted its approach by offering on-site training sessions, supported by a highly valued Vietnamese interpreter. These sessions were conducted directly within the community, including at their local temple—a setting that fostered trust and accessibility.
The feedback from participants has been overwhelmingly positive, with many expressing gratitude for the culturally tailored support. This underscores the project's success in addressing the unique needs of diverse communities and its impactful role in improving the lives of seniors and individuals with disabilities.
Briefly describe one educational/training activity related to transition conducted during the reporting period:
Specialists from the Oregon Assistive Technology (AT) Program delivered a presentation titled "Partnering to Empower Consumer Independence" to Medicaid Case Managers. This session offered a concise overview of the program's services, specifically designed to support Oregonians with disabilities. The audience included 19 case managers from across the state, all of whom assist individuals transitioning from nursing and care facilities back to their homes.
A key highlight of the presentation was a live, guided tour of the OSATP’S Device Lending Library. This interactive format allowed participants and co-hosts to engage actively by posing questions and sharing insights throughout the tour. The session emphasized tools and resources available to clients to promote independence in their homes and communities.
As a result, participants gained valuable knowledge about assistive technology solutions and the process for requesting live demonstrations both within their local counties and statewide. The presentation effectively equipped case managers with the information and resources needed to better support individuals with disabilities in achieving greater independence.
Briefly describe one educational/training activity related to Information and Communication Technology accessibility:
Empowering Newsletter Editors with Accessibility Skills:
The Oregon Assistive Technology (AT) Program recently conducted two impactful ICT training sessions to help newsletter editors create accessible print and electronic materials. These remote sessions focused on practical techniques, such as adding alt text to images, marking decorative images, ensuring logical reading order, and testing accessibility with free tools.
Participants also explored the diverse needs of individuals with disabilities, learning how inclusive design directly improves access for all readers. As a result, these editors are now better equipped to produce publications that are accessible, inclusive, and impactful for their entire audience.
D. IT/Telecommunications Educational/Training Activity Performance Measure
Outcome/Result From IT/Telecommunications Educational/Training Activities Received
Number
IT and Telecommunications Procurement or Dev Policies
02
Training or Technical Assistance will be developed or implemented
03
No known outcome at this time
00
Nonrespondent
00
Total
05
Performance Measure Percentage
100%
ACL Target Percentage
70%
Met/Not Met
Met
E. Notes:
Technical Assistance
A. Frequency and Nature of Technical Assistance
Technical Assistance by Recipient Type
Education
19%
Employment
46%
Health, Allied Health, Rehabilitation
21%
Community Living
13%
Technology (IT, Telecom, AT)
01%
Total
100%
B. Description of Technical Assistance
Describe Innovative one high-impact assistance activity that is not related to transition:
In August 2024, Oregon Statewide Assistive Technology Program (OSATP) participated in a Wellness Breakfast hosted by a local assisted-living facility, engaging with approximately 60 residents. The event provided an opportunity to showcase OSATP’s services, including the process for acquiring assistive technology devices, scheduling device demonstrations, and exploring the Device Lending Library.
The residents expressed significant interest in technical assistance, particularly with telecommunications devices and hearing aids. Popular items during the demonstration included jar openers and Sparky, which captured considerable attention.
While residents actively engaged with OSATP representatives, there were instances of overlapping requests for technical assistance and inquiries about contributing to OSATP’s mission. This highlights both the demand for support and the community’s enthusiasm for the organization’s work.
Breifly describe one technical assistance activity related to transition conducted during the reporting period:
Specialists from the Oregon Assistive Technology (AT) Program have been working closely with Medicaid Case Managers throughout the year to ensure they are equipped with the knowledge and resources needed to empower their clients. These efforts focus on promoting independence for individuals with disabilities or medical needs, enabling them to live more independently in their homes and actively participate in their communities.
One of the program's key initiatives was a remote presentation titled "Partnering to Empower Consumer Independence," which provided Medicaid Case Managers with valuable insights into assistive technologies and how these tools can play a critical role in facilitating successful transitions from nursing facilities back into community and home settings. This presentation highlighted practical solutions, success stories, and resources available to case managers and their clients.
Beyond formal presentations, AT Specialists have maintained ongoing communication with
C. Notes:
Public Awareness
Public Awareness Activities
Public Awareness Narratives
Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight
the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types
of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide
those: however, quantative data is not required.
1. The Oregon AT Program has significantly enhanced its online presence to better serve individuals with disabilities, caregivers, and professionals. Central to these efforts is a newly designed website that provides a comprehensive, user-friendly hub for assistive technology (AT) resources. The site is intuitive and accessible, featuring streamlined navigation, personalized recommendations based on user input, and detailed descriptions of AT devices, complete with photos, videos, and comparison tools.
In addition to the website, the AT Program has introduced a library of concise technical assistance videos and a monthly electronic newsletter to further support its audience. The videos offer step-by-step demonstrations of AT devices and troubleshooting guides, making it easier for users to understand and adopt new technologies. Meanwhile, the newsletter keeps subscribers informed about new devices, tips for optimizing AT, funding opportunities, and upcoming events like webinars and training sessions. Together, these tools create a dynamic, multi-platform resource that not only enhances awareness of AT options but also fosters greater independence and quality of life for individuals with disabilities.
2. The Oregon AT Program plays a critical role in implementing services for the state’s National Deaf-Blind Equipment Distribution Program, widely known as iCanConnect. To increase public awareness of iCanConnect, our team has employed a variety of strategies to disseminate information about these essential services.
This year, we took significant steps to expand our digital outreach efforts. Leveraging our longstanding partnership with a local media company, we launched a series of targeted display advertisements across digital platforms, including Facebook and Instagram. These advertisements were strategically designed and distributed to ensure greater reach in rural parts of Oregon, where access to such programs can be particularly transformative.
By using these innovative outreach methods, we aim to connect more individuals with the tools and services they need to achieve greater independence and improve their quality of life.
Information And Assistance
Information And Assistance Activities by Recipient
Types of Recipients
AT Device/ Service
AT Funding
Total
Individuals with Disabilities
1,728
219
1,947
Family Members, Guardians and Authorized Representatives
1,114
427
1,541
Representative of Education
67
22
89
Representative of Employment
125
00
125
Representative of Health, Allied Health, and Rehabilitation
563
07
570
Representative of Community Living
156
101
257
Representative of Technology
57
00
57
Unable to Categorize
00
00
00
Total
3,810
776
4,586
Referral Types:
Strengthening agency collaborations, returning to in-person outreach activities and maintaining employment related agency relationships continues to increase referrals throughout the year.
Referral Sources:
The majority of referrals 66.81%, stem from successful Awareness & Outreach initiatives, highlighting the importance of engaging the target audience. Program Area Entities/Providers and Disability & Advocacy Entities contribute to 19.36% and 7.37% of the referrals, respectively, showcasing the significance of partnerships and advocacy.
Notes:
Coordination/Collaboration and State Improvement Outcomes
Overview of Coordination/Collaboration Activities
Yes
Yes
This past summer, the Oregon Assistive Technology (AT) Program was invited to deliver a training session for one of the state’s rural Education Service Districts (ESD). During the session, it became evident that both IEP teams and their students faced significant challenges stemming from limited access to assistive technology. To address this issue quickly and effectively, the AT Program brainstormed solutions to improve the ESD’s access to its lending library. The result was a new Memorandum of Agreement (MOA) designed to expand the district’s demonstration and loan library.
Through this innovative partnership, the AT Program provided nearly 40 assistive devices tailored to meet the diverse needs of students. These devices included adaptive keyboards, switches, weighted writing tools, sensory vests, speech communication aids, and cause-and-effect toys. By making these tools available for short-term student loans, the program will empower students with greater access to the technology they need to exercise their right to a free and appropriate public education. The enhanced access will also enable IEP teams to better evaluate and meet the individual needs of students, leading to improved educational outcomes across the district.
As part of the MOA, the ESD is committed to collecting and sharing federal reporting data on the usage and effectiveness of the devices, ensuring accountability and demonstrating the initiative’s impact. Once the ESD selected the specific technology that best suited its students, the AT Program procured, inventoried, and prepared the devices for distribution. In October 2024, the AT Program personally delivered the devices to the ESD, marking a significant step forward in advancing equitable access to assistive technology for rural students.
This partnership serves as a powerful example of how targeted investments in assistive technology can close gaps in rural education systems, support educators, and improve student outcomes. By fostering collaboration and leveraging resources, initiatives like this fulfill the promise of equity in education for all students.
3. What focus areas(s) were addressed by the initiative?
Education, Transition (school to work or congregate care to community),
4. What AT Act authorized activity(s) were addressed?
The Oregon Statewide Assistive Technology (AT) Program has become a fixture at the annual Vocational Rehabilitation (VR) In-Service Training, fostering collaboration among rehabilitation counselors, their assistants, and assistive technology specialists. These trainings provide a unique opportunity for hands-on engagement with a wide range of AT devices, enabling participants to collectively increase their knowledge and share best practices for helping individuals with disabilities achieve their employment and educational goals.
Through these collaborative efforts, VR participants not only gain a deeper understanding of assistive technology but also build connections with key resources and organizations. These partnerships ensure that clients can access guided demonstrations and personalized support for the AT devices they need to succeed. By working together, counselors, specialists, and other stakeholders create a robust support system that empowers clients to overcome barriers to employment and education.
The AT Program’s emphasis on collaboration strengthens the collective ability of professionals to advocate for accessibility and inclusion, fostering greater independence and success for individuals with disabilities.
3. What focus areas(s) were addressed by the initiative?
Education, Employment, Transition (school to work or congregate care to community), Information and Communication Technology/Remote Connectivity,
4. What AT Act authorized activity(s) were addressed?
Device Loan, Demo, Reuse, State Financing, Training, Information & Assistance, Public Awareness, Technical Assistance,
Yes
Yes
During the COVID-19 pandemic (FY 22-23), the Oregon AT Program collaborated with the state’s Aging and People with Disabilities/Community Services and Supports Unit to launch a statewide social isolation and loneliness pilot project. This initiative provided seniors and individuals with disabilities access to technology and services, including tablets, computers, robotic pets, and assistive devices. The pilot’s success, let to its extension through December 2023.
Building on this success, the program expanded in July 2024 to focus on reducing loneliness among LGBTQIA2S+ older adults. Eligible participants received technology at no cost, customized to their unique needs and preferences, along with personalized support and training to ensure they could fully utilize these tools. This effort enabled participants to connect with loved ones, healthcare providers, and community resources, resulting in significant improvements in social engagement and overall well-being.
Over a seven-month period, the program delivered more than $55,000 worth of technology-related services. These resources empowered participants to overcome social isolation and foster meaningful connections. For instance, one LGBTQIA2S+ participant shared that their new laptop allowed them to reconnect with old friends, participate in telehealth appointments, and regain a sense of connection to life.
3. What focus areas(s) were addressed by the initiative?
Education, Employment, Housing/Home Automation, Transportation, Community Participation and Integration, Recreation/Leisure, Health, Aging, Transition (school to work or congregate care to community), Aging and Disability Network/No Wrong Door, Veterans, Information and Communication Technology/Remote Connectivity,
4. What AT Act authorized activity(s) were addressed?
State Financing, Training, Technical Assistance,
Yes
Yes
Building on the success of the Oregon AT Program’s "Connecting Through Technology" projects, which addressed social isolation and loneliness in collaboration with the State Unit on Aging and Aging and Disability Resource Centers (ADRC), the AT Program and State Medicaid Office is collaborating to develop a similar initiative. Under this new contract, the AT Program will distribute robotic pets and provide related services to eligible recipients of in-home Medicaid services who are experiencing isolation and loneliness.
This initiative will leverage the proven effectiveness of robotic pets, as demonstrated in previous projects, to support Medicaid recipients who face social isolation in home settings. The project is scheduled to launch in January 2025.
3. What focus areas(s) were addressed by the initiative?
Community Participation and Integration, Recreation/Leisure, Health, Aging, Aging and Disability Network/No Wrong Door,
4. What AT Act authorized activity(s) were addressed?
State Financing, Technical Assistance,
Additional Coordination/Collaboration activities
0
Overview of State Improvement Activities
State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting?
01
B. State Improvements
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
An OSATP Specialist is a member of the State Rehabilitation Council. The member is serving on the committee responsible for working with the State Vocational Rehabilitation agency to prepare and update their annual State Plan.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative.
Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here.
(If there are no written polices, practices and procedures, explain why.)
Updates to VR's State Plan strengthen the partnership between VR and the State AT Program, and specifically addresses the need to ensure assistive technology devices and services are considered at each stage of the VR process.
3. What was the primary area of impact for this state improvement outcome?
Health, Allied Health, Rehabilitation
Additional And Leveraged Funds
Did you have Additional and Leveraged Funding to Report?
Yes
A. Leveraged Funding for State Plan Activities
Fund Source
Amount
Use of Funds
Data Reported
Federal
$60,449
State Financing
True
Public/State Agency
$51,745
State Financing
True
Public/State Agency
$7,782
State Financing
True
Public/State Agency
$28,618
State Financing
True
Amount: $148,594
For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.
B. Public Health Workforce Grant Award
All Section 4 AT Act grantees were awarded $80,000.00 in supplimental Public Health Workforce grant funding
to increase the full-time equivalent (FTE) of staff withing the disability and aging network for public
health professionals. Please document the status of these funds below.
Please report the amount expended (drawn down and liquidated) in this reporting period, FY24:
|
$51,745.00
Please report the number of Full Time Equivalent (FTE) positions this funding supported by type. This can be a direct employee FTE or contractual FTE.
Type of FTE Position
FTE Positions (0.01 to 9.99)
Assistive Technology Specialist
1.00
Information and Assistance Specialist
0.00
Outreach and Awareness Specialist
0.00
Training Specialist
0.00
Health Care Professional (includes PT, OT, SLP)
0.00
Accessibility Expert
0.00
Policy Expert
0.00
Technology Expert (Digital Divide, Mobile Tech)
0.00
Program Manager
0.00
Other positions needed to advance public health and prevent, prepare for, and respond to COVid-19 (describe with narrative field required)
0.00
Please describe the activities of the above FTE and how such activities advance public health.
Thanks to the collaborative efforts funded by the CARES Act, ARPA grants, and ATPH funding the Oregon AT Program has made a significant impact in providing technology and support services to seniors and individuals with disabilities experiencing social isolation. These initiatives have not only highlighted successes but also identified challenges that informed our strategic use of ATPH funding to better serve our communities.
In partnership with the State Unit on Aging, the Oregon AT Program delivered devices to 377 seniors, ATPH funding allowed us to hire a Digital Divide Coordinator, who played a crucial role in helping participants navigate their new digital tools. These tools supported social connection, telehealth, and access to essential community services, ensuring that seniors were not left behind in an increasingly digital world.
To further enhance accessibility, we redesigned our website to make it more user-friendly and inclusive. We also expanded our training offerings, providing on-demand instruction in various formats - remote, video, and print. This comprehensive approach has empowered seniors to independently use their devices to stay connected and engaged with their communities.
As a result of these efforts, we achieved measurable outcomes. At the conclusion of the project:
90% of participants reported rarely or never feeling a lack of companionship,
89% reported rarely or never feeling left out, and
88% reported rarely or never feeling isolated.
These results underscore the positive impact that access to technology, along with tailored support services, can have in reducing social isolation and enhancing the quality of life for vulnerable populations.
C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).
This FY24 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.
