National Assistive Technology Act Data System

Annual Progress Report - Full Report

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New Mexico 2024

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
New Mexico Technology Assistance Program
State AT Program Title:
State AT Program URL
www.tap.gcd.nm.gov
Mailing Address:
625 Silver Ave SW, Suite 100 B
City:
Albuquerque
State:
NM
Zip Code:
87102
Program Email:
tracy.agiovlasitis@gcd.nm.gov
Phone:
505-841-4464
TTY:

Lead Agency

Agency Name:
New Mexico Governor's Commission on Disability
Mailing Address:
491 Old Santa Fe Trail, Lamy Building
City:
Santa Fe
State:
NM
Zip Code:
87501
Program URL:
www.gcd.nm.gov

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Agiovlasitis, Tracy
Title:
Program Manager
Phone:
505-469-1489
E-mail:
tracy.agiovlasitis@gcd.nm.gov
Program Director at Lead Agency (last, first):
Ross, Stan
Title:
Agency Director
Phone:
505-321-5650
E-mail:
stan.ross@gcd.nm.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Tracy Agiovlasitis
Title:
Program Manager
Phone:
505-469-1489
E-mail:
Lisa.mcniven@gcd.nm.gov

Certifying Representative

Name (last, first):
Stan Ross
Title:
Director
Phone:
505-476-0418
E-mail:
Stan.ross@gcd.nm.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3 		Non-Metro
RUCC 4-9
Approved Loan made 00 00 00
Approved Not made 00 00 00
Rejected 00 00 00
Total 00 00 00

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $0 Highest Income: $0

Average Income
Sum of Incomes Loans Made Average Annual Income
$0 00 $0

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less		 $15,001-
$30,000		 $30,001-
$45,000		 $45,001-
$60,000		 $60,001-
$75,000		 $75,001
or More
Number of Loans 00 00 00 00 00 00 00
Percentage of Loans 0% 0% 0% 0% 0% 0% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 00 0%
With both interest buy-down and loan guarantee 00 0%
Total 00 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 00 $0
Total 00 $0

4. Interest Rates

Interest Rates
Lowest 0%
Highest 0%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
00 00 0%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 00
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 00

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 00 $0
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 00 $0

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 0


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

No loans were provided during this year, see notes below.

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 00 NaN%
Satisfied 00 NaN%
Satisfied somewhat 00 NaN%
Not at all satisfied 00 NaN%
Nonrespondent 00 NaN%
Total Surveyed 00
Response rate % NaN%

G. Notes:

There were no new financial loans provided to New Mexicans with disabilities during this year as NMTAP transitioned to a new contract partner. It took more time than expected to transfer all the funds, but the exciting result will include more focus on micro-loans for a wider variety of AT needed. Often individuals with disabilities on public assistance have difficulty purchasing smaller items such as iPads with software for communication or magnifiers that are not covered by insurances

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 1,475
C. Total 1,475

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 1,475

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 01 $599 $0 $599
Learning, Cognition and Developmental 02 $30 $0 $30
Mobility, Seating and Positioning 789 $282,120 $0 $282,120
Daily Living 1,173 $169,396 $0 $169,396
Environmental Adaptations 07 $700 $0 $700
Vehicle Modification & Transportation 01 $700 $0 $700
Computers and Related 245 $73,331 $0 $73,331
Recreation, Sports and Leisure 00 $0 $0 $0
Total 2,218 $526,876 $0 $526,876

D. Anecdote

A man in rural New Mexico needed a hospital bed for his 72-year-old father who is suffering from a cervical fracture and severe back pain. The father is learning how to walk again. The family needed a hospital bed and parallel bars since outpatient therapy is many miles away, but he needed continued therapy and relief. The NMTAP Back in Use program was able to provide the family with a hospital bed and parallel bars for physical therapy purposes. The family came back when they were in the city again to thank us. They said that the hospital bed was wonderful, and their father had immediate relief for his back pain. The family said they are very grateful to have a program that can help with their medical needs since their father no longer works, the parallel bars are not covered by Medicare, and the family could not afford these items. While the hospital bed may have been available through Medicare, it was more feasible to provide both the items together quickly. This saved Medicare dollars and more importantly helped this elderly man overcome many obstacles in his daily life. He is now able to sleep and work on his physical therapy.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 90 40 1,267 1,397
2. AT was only available through the AT program. 17 06 16 39
3. AT was available through other programs, but the system was too complex or the wait time too long. 09 05 23 37
4. Subtotal 116 51 1,306 1,473
5. None of the above 00 00 00 00
6. Subtotal 116 51 1,306 1,473
7. Nonrespondent 01 01 00 02
8. Total 117 52 1,306 1,475
9. Performance on this measure 99.15% 98.08% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 1,448 98.17%
Satisfied 18 1.22%
Satisfied somewhat 02 0.14%
Not at all satisfied 00 0%
Nonrespondent 07 0.47%
Total Surveyed 1,475
Response rate % 99.53%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 215
Serve as loaner during service repair or while waiting for funding 06
Provide an accommodation on a short-term basis for a time-limited event/situation 06
Conduct training, self-education or other professional development activity 04
Total 231

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 116 07 123
Family Members, Guardians, and Authorized Representatives 18 02 20
Representative of Education 15 03 18
Representative of Employment 10 01 11
Representatives of Health, Allied Health, and Rehabilitation 50 03 53
Representatives of Community Living 03 00 03
Representatives of Technology 03 00 03
Total 215 16 231

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 42

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 30 06 36
Hearing 26 00 26
Speech Communication 222 06 228
Learning, Cognition and Developmental 113 01 114
Mobility, Seating and Positioning 33 03 36
Daily Living 57 02 59
Environmental Adaptations 08 00 08
Vehicle Modification and Transportation 00 00 00
Computers and Related 168 06 174
Recreation, Sports and Leisure 14 00 14
Total 671 24 695

E. Anecdote

NMTAP staff provided a device loan to a professional who works for the New Mexico Administrative Office of the Courts. This individual came to NMTAP at the behest of learning about the program at a prior department training with the hopes of loaning a piece of assistive technology to assist a jury member with a disability. The jury member was non-verbal and needed a simple device that could provide typed text-to-speech playback which could be heard in a large courtroom setting and on a virtual platform. This quick turnaround request was managed by the staff at NMTAP by showing an iPad, with a Bluetooth keyboard equipped with two text-to-speech apps. By using an iPad, it allowed the AT to be mobile for the consumer but allowed for connectivity to a courtroom’s audio/visual system and connecting to Bluetooth audio for a Zoom meeting. The professional was able to access the AT solution quickly so it could be used by the individual for the upcoming court case but would also allow them time to see if this would be a worthwhile solution to add to their accommodation library going forward. Without the device loan, the NM Administrative Office of the Courts would have had to make a quick purchasing decision with a high probability of selecting the wrong option.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 52 17 56 125
Decided that an AT device/ service will not meet needs 14 06 23 43
Subtotal 66 23 79 168
Have not made a decision 15 05 18 38
Subtotal 81 28 97 206
Nonrespondent 04 01 04 09
Total 85 29 101 215
Performance on this measure 81.48% 82.14% 81.44%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 02 02 10 14
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 02 02 10 14
5. None of the above 00 01 01 02
6. Subtotal 02 03 11 16
7. Nonrespondent 00 00 00 00
8. Total 02 03 11 16
9. Performance on this measure 100% 66.67% 90.91%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 177 76.62%
Satisfied 32 13.85%
Satisfied somewhat 06 2.6%
Not at all satisfied 04 1.73%
Nonrespondent 12 5.19%
Total Surveyed 231
Response rate % 94.81%

I. Notes:

NMTAP extends the loan period longer that the average as often persons with disabilities have had health challenges during the trial period or devices are only being trialed during scheduled therapy sessions. This allows adequate time to see if the device works for the individuals appropriately. If a particular device is in high demand we will adjust the loan period agreed with the consumer to 30 days in order to provide access to all those in need.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 12
Hearing 05
Speech Communication 30
Learning, Cognition and Developmental 21
Mobility, Seating and Positioning 05
Daily Living 05
Environmental Adaptations 02
Vehicle Modification and Transportation 00
Computers and Related 07
Recreation, Sports and Leisure 00
Total # of Device Demonstrations 87

B. Types of Participants

Type of Participant Decision-Makers Other Participants Total
Individuals with Disabilities 68 25 93
Family Members, Guardians, and Authorized Representatives 03 50 53
Representatives of Education 04 18 22
Representatives of Employment 03 01 04
Health, Allied Health, Rehabilitation 09 27 36
Representative of Community Living 00 03 03
Representative of Technology 00 00 00
Total 87 124 211

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 01
Service Provider 06
Vendor 05
Repair Service 00
Others 00
Total 12

D. Anecdote

NMTAP staff provided a device demonstration to an elderly individual with speaking disabilities, living independently in a senior living facility. NMTAP staff went in person to the facility to provide the demonstration as the individual was unable to travel. The individual had a disability that was directly affecting their vocal cords, making it difficult to pick up intelligible speech which provided several barriers to living independently in the facility. Not only were the other members of the community unable to hear her but she had never learned to write as an alternative form of communication due to an additional learning disability. NMTAP staff showed two different text-to-speech apps on a tablet connected to a Bluetooth keyboard and a standalone typing device which would also speak words out loud. This solution proved to be problematic as the consumer couldn’t comprehend the letters on the keyboard due to their learning disability. The next phase of the demonstration showed a vocal amplification speaker device which when connected to a microphone, could amplify the voice of the user. This method proved to be much more successful as it could be taken throughout the facility in a carrying case and either worn on the person or placed directly on a table. With louder vocal clarity, staff and individuals throughout the facility were able to hear the consumer clearly for the first time. The demonstration was successful in allowing the consumer to narrow down the AT possibilities to a solution that they were comfortable and cognitively capable of using.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 32 05 38 75
Decided that an AT device/ service will not meet needs 01 00 04 05
Subtotal 33 05 42 80
Have not made a decision 03 02 00 05
Subtotal 36 07 42 85
Nonrespondent 02 00 00 02
Total 38 07 42 87
Performance on this measure 86.84% 71.43% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 128 60.66%
Satisfied 81 38.39%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 02 0.95%
Total 211
Response rate % 99.05%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 90 40 1,267 1,397
2. AT was only available through the AT program. 19 08 26 53
3. AT was available through other programs, but the system was too complex or the wait time too long. 09 05 23 37
4. Subtotal 118 53 1,316 1,487
5. None of the above 00 01 01 02
6. Subtotal 118 54 1,317 1,489
7. Nonrespondent 01 01 00 02
8. Total 119 55 1,317 1,491
9. Performance on this measure 91.6% 87.27% 98.18% 97.25%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 84 22 94 200
Decided that an AT device/ service will not meet needs 15 06 27 48
Subtotal 99 28 121 248
Have not made a decision 18 07 18 43
Subtotal 117 35 139 291
Nonrespondent 06 01 04 11
Total 123 36 143 302
Performance on this measure 83.19% 80% 87.05% 84.64%
ACL Performance Measure 90%
Met/Not Met Not Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.37% 95% Met
Response Rate 98.90% 90% Met

Educational/Training Activities

A. Educational/Training Activity Participants: Number and Types of Participants; Geographical Distribution

Educational/Training Activities by Participant Type
Type of Participant Number
Individuals with Disabilities 167
Family Members, Guardians and Authorized Representatives 08
Representatives of Education 164
Representatives of Employment 62
Rep Health, Allied Health, and Rehabilitation 124
Representatives of Community Living 68
Representatives of Technology 20
Unable to Categorize 00
TOTAL 613

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
435 178 00 613

B. Educational/Training Activity Topics

Educational/Training Activities by Topic
Primary Topic of Educational/Training Activities Participants
AT Products/Services 552
AT Funding/Policy/ Practice 42
Combination of any/all of the above 00
Information Technology/Telecommunication Access 06
Transition 13
Total 613

C. Description of Educational/Training Activities

Describe innovative one high-impact assistance educational/training activity conducted during the reporting period:

NMTAP staff provided a high-impact training for 42 participants at the Children in Law Institute’s 2024 Conference regarding, “How To Find Assistive Technology in New Mexico: Hands On Help For Children and Families with Disabilities.” The audience for this multidisciplinary training included professionals in child welfare, juvenile justice, and Children’s Court who serve in-state and Native American tribal communities along with foster families looking for resources. NMTAP went into detail on how to find AT for families and professionals serving children with disabilities including how important effective communication is for independence. Other avenues of training included having Older Caretakers as guardians, which laws are applicable when supplying AT to children, and the New Mexico Foster Child and Youth Bill of Rights. The training culminated in an in-depth hands-on assistive technology experience which allowed the participants to use and try out the AT for themselves. Devices shown included: tools and apps for Hearing, Vision, Reading, and Speech Communication. The participants benefited from learning about new and easily accessible AT along with how the law applies to providing the necessary assistive technology devices for young children with disabilities. A NMTAP Advisory Council member who is an attorney, joined with NMTAP to provide this training that has opened AT loans to children and foster parents this year.

Briefly describe one educational/training activity related to transition conducted during the reporting period:

NMTAP staff completed a training with Albuquerque-based non-profit Mandy’s Farm. Mandy’s Farm offers VAMOS, a transition service for disabled students with developmental delays aged 14-21 and aims to prepare those students for post-secondary school, the workplace, and adulthood through participation in paid internships, employment fairs, job site tours, and more. NMTAP worked with the VAMOS coordinator to determine helpful transitional tools for students and the following Assistive Technology was brought to the training for hands-on trial: computer keyboards with large print, half keyboards for one hand access, slip-on typing aid for poor fine motor control, several adapted computer mice, large visual timer, large visual talking calculator, colored overlays and hand held magnifiers for visual challenges to make reading print accessible, pens to scroll over sentences and glasses that read words aloud for learning disabilities, assistive hearing devices, and several types of software that read text on the computer screen or snaps a picture of a paper document and reads it aloud, and other learning tools. Thirteen attendees were present. One of the major successes from this training was that one of the VAMOS participants and attendees determined that he’d like to do a paid internship with NMTAP. He has been working with us once a week and his training has included database entry, device management and preparation, and documentation.

Briefly describe one educational/training activity related to Information and Communication Technology accessibility:

NMTAP staff provided training to the DiverseIT program employees at the Adelante Development Center on the Built-in Accessibility Features for Window’s 11. The DiverseIT staff collaborates with NMTAP in providing refurbished computers to New Mexicans with disabilities as part of our ReUse component of services. The paid staff is comprised mostly of individuals with disabilities who are well versed in Information Technology (IT). The goal of the training was to increase knowledge of the available built in accessibility features already available to individuals who use a computer with Windows 11 Operating System. Our training improved knowledge of these features, and in doing so, the staff can better serve the individuals utilizing the ReUse program and educate individuals on how to access or turn these features on.

D. IT/Telecommunications Educational/Training Activity Performance Measure

IT/Telecommunications Educational/Training Activity Performance Measure
Outcome/Result From IT/Telecommunications Educational/Training Activities Received Number
IT and Telecommunications Procurement or Dev Policies 06
Training or Technical Assistance will be developed or implemented 00
No known outcome at this time 00
Nonrespondent 00
Total 06
Performance Measure Percentage 100%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

The lower number of persons receiving training is that we were unable to host our annual Assistive Technology Conference (ATC24) due to unforseen challenges with our fiscal partner. It is usually held in September with high attendance with several educational sessions. Many of those who usually attend were disappointed, stating that "this two-day conference is the best in the state."

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 00%
Employment 00%
Health, Allied Health, Rehabilitation 00%
Community Living 100%
Technology (IT, Telecom, AT) 00%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

NMTAP staff collaborated with the Bernalillo County Department of Emergency Management to advise on Assistive Technology that can be added to, and stored, for their Bernalillo County Access and Functional Needs Trailer Project (BCAFNTP). The Albuquerque-based BernCo Emergency Management Services (EMS) team is the largest and most organized natural disaster response team in the state and their project hopes to lend their travel trailer with Assistive Technology (AT) and Durable Medical Equipment (DME) to areas in the state affected by emergency situations such as floods, fires, mudslides, and more. New Mexico (NM) has had a rise in fires. In 2022, 32,247 fires burned 7,443,896 acres and this year 54,769 fires burned 8,503,953 acres of New Mexico land and homes displacing many to this day. This increased awareness of immediate needs of people with disabilities in natural disasters in which the EMS Specialist working on the project found NMTAP as she researched worthwhile equipment to a

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. NMTAP staff has done several public awareness presentations for different departments, including inpatient and outpatient staff, for Lovelace and University of New Mexcico Hospital Rehabilitation units in which AT devices are demonstrated to professional staff. Because of this outreach, we have received many referrals for Device Demonstrations, Devices Loans, and Information and Referral.

2.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service		 AT Funding Total
Individuals with Disabilities 74 02 76
Family Members, Guardians and Authorized Representatives 24 00 24
Representative of Education 08 01 09
Representative of Employment 47 00 47
Representative of Health, Allied Health, and Rehabilitation 40 02 42
Representative of Community Living 29 00 29
Representative of Technology 00 00 00
Unable to Categorize 04 00 04
Total 226 05 231

Referral Types:

We had an increase in referrals from hospitals after providing Public Awareness events of our services, as well as some table events at medical offices. with more collaboration with AT vendors, we also noted more callers from those referrals. Many who contact us heard by word of mouth from consumers who used our services.

Referral Sources:

When NMTAP closed two Satellite offices that had AT, there was an increase in calls from those two quadrants of the state. This not only for NMTAP services, but also for general information. We also get many callers requesting ramps. If these are for permanent structures, we refer to the Governor's Commission on Disability Residentai Accessibility Modification Program. When they are for temporary use, individuals benefit from our device loan services and are not included here..

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Yes
Yes
NMTAP has been nurturing a relationship with the Regional Educational Coorperatives (RECs), of which there are nine throughout the state. This was the first year we were asked to provide a training at the annual Special Education Winter Academy Conference for the Directors of all the RECs were in attendance. Prior to this we have done trainings for specific RECs and this opened the door to all of them.
Now that all the RECs are aware of our services throughout the state, we have had an increase in calls from them for device demonstrations and loans as well. Awareness of NMTAP with the Directors will open the door for more direct collaborations in the rural areas for school districts and we have partnered with one to assist with our Annual AT Conference next year.

3. What focus areas(s) were addressed by the initiative?

Education, Transition (school to work or congregate care to community),

4. What AT Act authorized activity(s) were addressed?

Device Loan, Demo, Training, Information & Assistance, Public Awareness,
Yes
Yes
After many planning meetings with New Mexico Division of Vocational Rehabilitation (NMDVR) leadership, an Intergovernmental Agreement was signed at the end of this year. This will strengthen the use of device loans and device demonstrations services, as well as provide Assistive Technology Evaluations with our AT Professional (ATP). NMDVR is providing funding for the AT Evaluations when warranted for consumers with more complex needs. There are only two other ATPs in the state for this service.It also includes funds for current and updated AT applicable to individuals with disabilities in employment, or education leading to employment.
NMTAP will be rolling out statewide training to all NMDVR offices on how to access our free services, as well as providing the option for AT Evaluations and the purchase of new AT equipment. The agreement was not finalized until three months after the state fiscal year starting in July, so the intention for this pilote project is to be renewed an July of 2025. A long standing relationship between NMTAP and NMDVR was vital to the project fruition.

3. What focus areas(s) were addressed by the initiative?

Education, Employment, Transition (school to work or congregate care to community),

4. What AT Act authorized activity(s) were addressed?

Device Loan, Demo, Training, Technical Assistance,
Yes
Yes
Between relationships with Bernalillo County and New Mexico and Longterm Services, NMTAP was requested to join in a Senior Winter Wellness Fair. We had an informational table of our services and demostrated many AT devices that are useful to this population. Many attendees had the opportinity to trial magnifiers, hearing assistance devices, and kitchen AT that help with arthritis.
These relationships have waxed and waned with staff changes and NMTAP will continue to offer trainings on AT and other public awareness events to grow awareness of useful AT and decrease the stigma for our older populations who seem to quietly deny aging challenges so they don't stand out.
in

3. What focus areas(s) were addressed by the initiative?

Community Participation and Integration, Recreation/Leisure, Health, Aging,

4. What AT Act authorized activity(s) were addressed?

Public Awareness,
Yes
Yes
The New Mexico Heathcare Authority Developmental Disabilities Services Division (DDSD) worked with NMTAP to increase awareness of AT in the Medicaid waiver programs. There was no funding exchanged as we provided training on AT for community independence and communication.
There has been an increase in awareness of new AT tools for Individuals with developmental disabilites to be more independent in thier lives.

3. What focus areas(s) were addressed by the initiative?

Housing/Home Automation, Community Participation and Integration, Information and Communication Technology/Remote Connectivity,

4. What AT Act authorized activity(s) were addressed?

Device Loan, Demo, State Financing, Information & Assistance,
Additional Coordination/Collaboration activities 0

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

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This FY24 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.