National Assistive Technology Act Data System

Annual Progress Report - Full Report

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Maine 2024

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:

Maine CITE: Community Inclusion through TEchnology

State AT Program Title:

State AT Program URL

http:www.mainecite.org

Mailing Address:

46 University Dr

City:

Augusta

State:

Maine

Zip Code:

04330

Program Email:

info@maincecite.org

Phone:

207-621-3195

TTY:

Lead Agency

Agency Name:

University of Maine at Augusta

Mailing Address:

46 University Dr

City:

Augusta

State:

Maine

Zip Code:

04333

Program URL:

www.uma.edu

Implementing Entity

Does your Lead Agency contract with an Implementing Entity to carry out the Statewide AT Program on its behalf? (Check if Yes)

Name of Implementing Agency:

Mailing Address:

City

State:

Zip Code:

Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):

Wright, Jessica

Title:

Director

Phone:

207-523-9362

E-mail:

jwright@mainecite.org

Program Director at Lead Agency (last, first):

Wright, Jessica

Title:

Director

Phone:

207-523-9362

E-mail:

jwright@mainecite.org

Primary Contact at Implementing Agency (last, first) - If applicable:

Title:

Phone:

E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):

Title:

Phone:

E-mail:

Certifying Representative

Name (last, first):

Wright, Jessica

Title:

Director

Phone:

207-523-9362

E-mail:

jwright@mainecite.org

State Financing

Did your approved state plan for this reporting period include any State Financing?

Did your approved state plan for this reporting period include conducting a Financial Loan Program?

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan?

C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan?

D. Anecdote

Impact Area Education Employment Community Living

E. Performance Measures

Performance Measures
Response	Primary Purpose for Which AT is Needed			Total
Response	Education	Employment	Community Living	Total
1. Could only afford the AT through the AT program.	00	00	00	00
2. AT was only available through the AT program.	00	00	00	00
3. AT was available through other programs, but the system was too complex or the wait time too long.	00	00	00	00
4. Subtotal	00	00	00	00
5. None of the above	00	00	00	00
6. Subtotal	00	00	00	00
7. Nonrespondent	00	00	00	00
8. Total	00	00	00	00
9. Performance on this measure	NaN%	NaN%	NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services	Number of Customers	Percent
Highly satisfied	00	NaN%
Satisfied	00	NaN%
Satisfied somewhat	00	NaN%
Not at all satisfied	00	NaN%
Nonrespondent	00	NaN%
Total Surveyed	00
Response rate %	NaN%

G. Notes:

Reutilization

Did your approved State Plan for this reporting period included conducting any device reuse activities?

A. Number of Recipients of Reused Devices

Activity	Number of Individuals Receiving a Device from Activity
A. Device Exchange	00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan	412
C. Total	412

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients.	00
E. Number of Individuals Included in Performance Measures	412

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device	Total Estimated Current Purchase Price	Total Price for Which Device(s) Were Exchanged	Savings to Consumers
Vision	$0	$0	$0
Hearing	$0	$0	$0
Speech Communication	$0	$0	$0
Learning, Cognition and Developmental	$0	$0	$0
Mobility, Seating and Positioning	$0	$0	$0
Daily Living	$0	$0	$0
Environmental Adaptations	$0	$0	$0
Vehicle Modification & Transportation	$0	$0	$0
Computers and Related	$0	$0	$0
Recreation, Sports and Leisure	$0	$0	$0
Total	$0	$0	$0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device	Number of Devices Reassigned/Refurbished and Repaired	Total Estimated Current Purchase Price	Total Price for Which Device(s) Were Sold	Savings to Consumers
Vision	01	$50	$0	$50
Hearing	00	$0	$0	$0
Speech Communication	02	$150	$0	$150
Learning, Cognition and Developmental	05	$390	$0	$390
Mobility, Seating and Positioning	248	$143,985	$7,570	$136,415
Daily Living	152	$12,178	$1,975	$10,203
Environmental Adaptations	01	$179	$20	$159
Vehicle Modification & Transportation	01	$25	$0	$25
Computers and Related	02	$338	$0	$338
Recreation, Sports and Leisure	00	$0	$0	$0
Total	412	$157,295	$9,565	$147,730

D. Anecdote

Data not submitted

Impact Area Education Employment Community Living

E. Performance Measures

Performance Measures
Response	Primary Purpose for Which AT is Needed			Total
Response	Education	Employment	Community Living	Total
1. Could only afford the AT through the AT program.	00	00	78	78
2. AT was only available through the AT program.	02	00	329	331
3. AT was available through other programs, but the system was too complex or the wait time too long.	00	00	03	03
4. Subtotal	02	00	410	412
5. None of the above	00	00	00	00
6. Subtotal	02	00	410	412
7. Nonrespondent	00	00	00	00
8. Total	02	00	410	412
9. Performance on this measure	100%	NaN%	100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services	Number of Customers	Percent
Highly satisfied	412	100%
Satisfied	00	0%
Satisfied somewhat	00	0%
Not at all satisfied	00	0%
Nonrespondent	00	0%
Total Surveyed	412
Response rate %	100%

G. Notes:

Device Loan

Did your approved State Plan for this reporting period included conducting Short-Term Device Loans?

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan	Number
Assist in decision-making (device trial or evaluation)	468
Serve as loaner during service repair or while waiting for funding	30
Provide an accommodation on a short-term basis for a time-limited event/situation	179
Conduct training, self-education or other professional development activity	161
Total	838

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity	Number of Device Borrowers
Type of Individual or Entity	Desicion-making	All other Purposes	Total
Individuals with Disabilities	38	87	125
Family Members, Guardians, and Authorized Representatives	103	89	192
Representative of Education	61	56	117
Representative of Employment	07	11	18
Representatives of Health, Allied Health, and Rehabilitation	190	82	272
Representatives of Community Living	68	39	107
Representatives of Technology	01	06	07
Total	468	370	838

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days	30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device	Number of Devices
Type of AT Device	Desicion-making	All other Purposes	Total
Vision	09	30	39
Hearing	56	18	74
Speech Communication	166	50	216
Learning, Cognition and Developmental	84	32	116
Mobility, Seating and Positioning	62	184	246
Daily Living	104	171	275
Environmental Adaptations	17	12	29
Vehicle Modification and Transportation	00	03	03
Computers and Related	120	62	182
Recreation, Sports and Leisure	17	19	36
Total	635	581	1,216

E. Anecdote

Data not submitted

Impact Area Education Employment Community Living

F. Access Performance Measures

Access Performance Measures
Response	Primary Purpose for Which AT is Needed			Total
Response	Education	Employment	Community Living	Total
Decided that AT device/service will meet needs	75	08	195	278
Decided that an AT device/ service will not meet needs	16	01	39	56
Subtotal	91	09	234	334
Have not made a decision	13	03	75	91
Subtotal	104	12	309	425
Nonrespondent	21	01	21	43
Total	125	13	330	468
Performance on this measure	87.5%	75%	75.73%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response	Primary Purpose for Which AT is Needed			Total
Response	Education	Employment	Community Living	Total
1. Could only afford the AT through the AT program.	74	02	69	145
2. AT was only available through the AT program.	16	07	114	137
3. AT was available through other programs, but the system was too complex or the wait time too long.	02	00	01	03
4. Subtotal	92	09	184	285
5. None of the above	01	35	11	47
6. Subtotal	93	44	195	332
7. Nonrespondent	29	02	07	38
8. Total	122	46	202	370
9. Performance on this measure	98.92%	20.45%	94.36%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services	Number of Customers	Percent
Highly satisfied	744	88.78%
Satisfied	30	3.58%
Satisfied somewhat	05	0.6%
Not at all satisfied	00	0%
Nonrespondent	59	7.04%
Total Surveyed	838
Response rate %	92.96%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service	Number of Demonstrations of AT Devices / Services
Vision	03
Hearing	48
Speech Communication	148
Learning, Cognition and Developmental	144
Mobility, Seating and Positioning	212
Daily Living	827
Environmental Adaptations	09
Vehicle Modification and Transportation	00
Computers and Related	30
Recreation, Sports and Leisure	241
Total # of Device Demonstrations	1,662

B. Types of Participants

Type of Participant	Decision-Makers	Other Participants	Total
Individuals with Disabilities	1,446	46	1,492
Family Members, Guardians, and Authorized Representatives	152	272	424
Representatives of Education	10	59	69
Representatives of Employment	01	01	02
Health, Allied Health, Rehabilitation	45	79	124
Representative of Community Living	08	47	55
Representative of Technology	00	00	00
Total	1,662	504	2,166

C. Number of Referrals

Referrals
Type of Entity	Number of Referrals
Funding Source (non-AT program)	03
Service Provider	257
Vendor	65
Repair Service	00
Others	86
Total	411

D. Anecdote

Data not submitted

Impact Area Education Employment Community Living

E. Performance Measures

Performance Measures
Response	Primary Purpose for Which AT is Needed			Total
Response	Education	Employment	Community Living	Total
Decided that AT device/service will meet needs	201	11	764	976
Decided that an AT device/ service will not meet needs	18	00	18	36
Subtotal	219	11	782	1,012
Have not made a decision	147	04	267	418
Subtotal	366	15	1,049	1,430
Nonrespondent	58	00	174	232
Total	424	15	1,223	1,662
Performance on this measure	51.65%	73.33%	63.94%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services	Number of Customers	Percent
Highly satisfied	1,279	59.05%
Satisfied	661	30.52%
Satisfied somewhat	110	5.08%
Not at all satisfied	01	0.05%
Nonrespondent	115	5.31%
Total	2,166
Response rate %	94.69%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response	Primary Purpose for Which AT is Needed			Total
Response	Education	Employment	Community Living	Total
1. Could only afford the AT through the AT program.	74	02	147	223
2. AT was only available through the AT program.	18	07	443	468
3. AT was available through other programs, but the system was too complex or the wait time too long.	02	00	04	06
4. Subtotal	94	09	594	697
5. None of the above	01	35	11	47
6. Subtotal	95	44	605	744
7. Nonrespondent	29	02	07	38
8. Total	124	46	612	782
9. Performance on this measure	96.84%	20.45%	97.52%	92.88%
ACL Performance Measure				85%
Met/Not Met				Met

Overall Access Performance Measure

Access Performance Measures
Response	Primary Purpose for Which AT is Needed			Total
Response	Education	Employment	Community Living	Total
Decided that AT device/service will meet needs	276	19	959	1,254
Decided that an AT device/ service will not meet needs	34	01	57	92
Subtotal	310	20	1,016	1,346
Have not made a decision	160	07	342	509
Subtotal	470	27	1,358	1,855
Nonrespondent	79	01	195	275
Total	549	28	1,553	2,130
Performance on this measure	58.71%	74.07%	66.32%	64.49%
ACL Performance Measure				90%
Met/Not Met				Not Met

Overall Satisfaction Rating

Customer Rating of Services	Percent	ACL Target	Met/Not Met
Highly satisfied and satisfied	96.42%	95%	Met
Response Rate	94.91%	90%	Met

Educational/Training Activities

A. Educational/Training Activity Participants: Number and Types of Participants; Geographical Distribution

Educational/Training Activities by Participant Type
Type of Participant	Number
Individuals with Disabilities	75
Family Members, Guardians and Authorized Representatives	32
Representatives of Education	308
Representatives of Employment	202
Rep Health, Allied Health, and Rehabilitation	151
Representatives of Community Living	264
Representatives of Technology	93
Unable to Categorize	00
TOTAL	1,125

Geographic Distribution of Participants
Metro	Non Metro	Unknown	TOTAL
498	341	286	1,125

B. Educational/Training Activity Topics

Educational/Training Activities by Topic
Primary Topic of Educational/Training Activities	Participants
AT Products/Services	747
AT Funding/Policy/ Practice	12
Combination of any/all of the above	48
Information Technology/Telecommunication Access	301
Transition	17
Total	1,125

C. Description of Educational/Training Activities

Describe innovative one high-impact assistance educational/training activity conducted during the reporting period:

Data not submitted

Briefly describe one educational/training activity related to transition conducted during the reporting period:

Data not submitted

Briefly describe one educational/training activity related to Information and Communication Technology accessibility:

Data not submitted

D. IT/Telecommunications Educational/Training Activity Performance Measure

IT/Telecommunications Educational/Training Activity Performance Measure
Outcome/Result From IT/Telecommunications Educational/Training Activities Received	Number
IT and Telecommunications Procurement or Dev Policies	134
Training or Technical Assistance will be developed or implemented	24
No known outcome at this time	31
Nonrespondent	112
Total	301
Performance Measure Percentage	52.5%
ACL Target Percentage	70%
Met/Not Met	Not Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education	20%
Employment	20%
Health, Allied Health, Rehabilitation	20%
Community Living	20%
Technology (IT, Telecom, AT)	20%
Total	100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

Data not submitted

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

Data not submitted

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. Data not submitted

2. Data not submitted

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients	AT Device/ Service	AT Funding	Total
Individuals with Disabilities	36	16	52
Family Members, Guardians and Authorized Representatives	48	10	58
Representative of Education	18	01	19
Representative of Employment	07	02	09
Representative of Health, Allied Health, and Rehabilitation	34	07	41
Representative of Community Living	25	10	35
Representative of Technology	02	00	02
Unable to Categorize	00	00	00
Total	170	46	216

Referral Types:

Data not submitted

Referral Sources:

Data not submitted

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Outreach was conducted with the State Education Agency *

Why was outreach not conducted? *

Data not submitted

Outreach was conducted with the Vocational Rehabilitation Agency *

Why was outreach not conducted? *

Data not submitted

Outreach was conducted with the Aging Agency *

Why was outreach not conducted? *

Data not submitted

Outreach was conducted with the Medicaid Agency *

Why was outreach not conducted? *

Data not submitted

Additional Coordination/Collaboration activities

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting?

Additional And Leveraged Funds

A. Leveraged Funding for State Plan Activities

Fund Source	Amount	Use of Funds	Data Reported

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.

B. Public Health Workforce Grant Award

All Section 4 AT Act grantees were awarded $80,000.00 in supplimental Public Health Workforce grant funding to increase the full-time equivalent (FTE) of staff withing the disability and aging network for public health professionals. Please document the status of these funds below.

The status of these funds at the end of the FY24 (September 30, 2024) is as follows: (Check one) We did not utilize this funding in FY22, FY23 or FY24
We already expended the full award amount and reported associated data in the FY22 and/or FY23 APR
We expended some OR all this funding in FY24 (please complete the section below)

Please report the amount expended (drawn down and liquidated) in this reporting period, FY24:

$0.00

Please report the number of Full Time Equivalent (FTE) positions this funding supported by type. This can be a direct employee FTE or contractual FTE.

Type of FTE Position	FTE Positions (0.01 to 9.99)
Assistive Technology Specialist	0.00
Information and Assistance Specialist	0.00
Outreach and Awareness Specialist	0.00
Training Specialist	0.00
Health Care Professional (includes PT, OT, SLP)	0.00
Accessibility Expert	0.00
Policy Expert	0.00
Technology Expert (Digital Divide, Mobile Tech)	0.00
Program Manager	0.00
Other positions needed to advance public health and prevent, prepare for, and respond to COVid-19 (describe with narrative field required)	0.00

Please describe the activities of the above FTE and how such activities advance public health.

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).