National Assistive Technology Act Data System

Annual Progress Report - Full Report

Hawaii 2024

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Assistive Technology Resource Centers of Hawaii
State AT Program Title:
State AT Program URL
http://www.atrc.org
Mailing Address:
200 N Vineyard Blvd, Suite 430
City:
Honolulu
State:
HI
Zip Code:
96817
Program Email:
info@atrc.org
Phone:
8085327110
TTY:

Lead Agency

Agency Name:
Hawaii Division of Vocational Rehabilitation
Mailing Address:
1010 Richard Street #217
City:
Honolulu
State:
HI
Zip Code:
96813
Program URL:
http://humanservices.hawaii.gov/vocationalrehab

Implementing Entity

Name of Implementing Agency:
Assistive Technology Resource Centers of Hawaii
Mailing Address:
200 N Vineyard Blvd, Suite 430
City
Honolulu
State:
HI
Zip Code:
96817
Program URL:
http://www.atrc.org

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Asato, Jodi
Title:
Executive Director
Phone:
8085327112
E-mail:
jodi@atrc.org
Program Director at Lead Agency (last, first):
Lea Dias
Title:
Vocational Rehabilitation Administrator
Phone:
808-586-9741
E-mail:
ldias@dhs.hawaii.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Asato, Jodi
Title:
Executive Director
Phone:
8085327112
E-mail:
jodi@atrc.org

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Rusnell Pascual-Kestner
Title:
Acting Vocational Rehabilitation Assistant Adminis
Phone:
808-586-9740
E-mail:
rpascual-kestner@dhs.hawaii.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 00 00 00
Approved Not made 00 00 00
Rejected 00 00 00
Total 00 00 00

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $0 Highest Income: $0

Average Income
Sum of Incomes Loans Made Average Annual Income
$0 00 $0

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 00 00 00 00 00 00 00
Percentage of Loans 0% 0% 0% 0% 0% 0% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 00 0%
With both interest buy-down and loan guarantee 00 0%
Total 00 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 00 $0
Total 00 $0

4. Interest Rates

Interest Rates
Lowest 0%
Highest 0%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
00 00 0%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 00
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 00

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 00 $0
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 00 $0

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 0


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

ATRC's alternative financing program is still active but was not utilize during this fiscal period.

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 00 NaN%
Satisfied 00 NaN%
Satisfied somewhat 00 NaN%
Not at all satisfied 00 NaN%
Nonrespondent 00 NaN%
Total Surveyed 00
Response rate % NaN%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 14
C. Total 14

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 14

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 01 $800 $0 $800
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 01 $120 $0 $120
Daily Living 03 $207 $0 $207
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 08 $6,995 $0 $6,995
Recreation, Sports and Leisure 01 $100 $0 $100
Total 14 $8,222 $0 $8,222

D. Anecdote

ATRC provided a refurbished laptop to a young man who is legally blind and has been diagnosed as dyslexic. He wanted a laptop to help him go back to school and try to get into college, but he could not afford a new laptop because he is on a fixed income (disability SSI) and lives in section 8 housing. He was so happy when he received a Lenovo laptop from ATRC.  

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 03 08 12
2. AT was only available through the AT program. 00 00 01 01
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 01 03 09 13
5. None of the above 00 00 01 01
6. Subtotal 01 03 10 14
7. Nonrespondent 00 00 00 00
8. Total 01 03 10 14
9. Performance on this measure 100% 100% 90%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 13 92.86%
Satisfied 01 7.14%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 14
Response rate % 100%

G. Notes:

Each "device" is counted as a group of the reuse items marked for a single recipient.

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 06
Serve as loaner during service repair or while waiting for funding 00
Provide an accommodation on a short-term basis for a time-limited event/situation 00
Conduct training, self-education or other professional development activity 00
Total 06

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 04 00 04
Family Members, Guardians, and Authorized Representatives 02 00 02
Representative of Education 00 00 00
Representative of Employment 00 00 00
Representatives of Health, Allied Health, and Rehabilitation 00 00 00
Representatives of Community Living 00 00 00
Representatives of Technology 00 00 00
Total 06 00 06

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 42

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 01 00 01
Hearing 02 00 02
Speech Communication 00 00 00
Learning, Cognition and Developmental 00 00 00
Mobility, Seating and Positioning 00 00 00
Daily Living 00 00 00
Environmental Adaptations 01 00 01
Vehicle Modification and Transportation 00 00 00
Computers and Related 02 00 02
Recreation, Sports and Leisure 00 00 00
Total 06 00 06

E. Anecdote

N/A

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 00 00 01 01
Decided that an AT device/ service will not meet needs 01 01 02 04
Subtotal 01 01 03 05
Have not made a decision 00 00 01 01
Subtotal 01 01 04 06
Nonrespondent 00 00 00 00
Total 01 01 04 06
Performance on this measure 100% 100% 75%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 01 16.67%
Satisfied 03 50%
Satisfied somewhat 02 33.33%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 06
Response rate % 100%

I. Notes:

ATRC's base loan length is 6 weeks, which is greater than 35 days. Borrowers during this fiscal year were only requesting one device, not multiple devices at a time, and so the number of individuals and the number of devices are equal.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 04
Hearing 00
Speech Communication 04
Learning, Cognition and Developmental 03
Mobility, Seating and Positioning 00
Daily Living 03
Environmental Adaptations 01
Vehicle Modification and Transportation 00
Computers and Related 05
Recreation, Sports and Leisure 00
Total # of Device Demonstrations 20

B. Types of Participants

Type of Participant Decision-Makers Other Participants Total
Individuals with Disabilities 14 01 15
Family Members, Guardians, and Authorized Representatives 04 10 14
Representatives of Education 01 02 03
Representatives of Employment 00 00 00
Health, Allied Health, Rehabilitation 00 05 05
Representative of Community Living 01 03 04
Representative of Technology 00 00 00
Total 20 21 41

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 00
Service Provider 00
Vendor 01
Repair Service 00
Others 02
Total 03

D. Anecdote

N/A

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 01 01 09 11
Decided that an AT device/ service will not meet needs 02 00 00 02
Subtotal 03 01 09 13
Have not made a decision 01 01 05 07
Subtotal 04 02 14 20
Nonrespondent 00 00 00 00
Total 04 02 14 20
Performance on this measure 75% 50% 64.29%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 30 73.17%
Satisfied 10 24.39%
Satisfied somewhat 01 2.44%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 41
Response rate % 100%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 03 08 12
2. AT was only available through the AT program. 00 00 01 01
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 01 03 09 13
5. None of the above 00 00 01 01
6. Subtotal 01 03 10 14
7. Nonrespondent 00 00 00 00
8. Total 01 03 10 14
9. Performance on this measure 100% 100% 90% 92.86%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 01 01 10 12
Decided that an AT device/ service will not meet needs 03 01 02 06
Subtotal 04 02 12 18
Have not made a decision 01 01 06 08
Subtotal 05 03 18 26
Nonrespondent 00 00 00 00
Total 05 03 18 26
Performance on this measure 80% 66.67% 66.67% 69.23%
ACL Performance Measure 90%
Met/Not Met Not Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 95.08% 95% Met
Response Rate 100% 90% Met

Educational/Training Activities

A. Educational/Training Activity Participants: Number and Types of Participants; Geographical Distribution

Educational/Training Activities by Participant Type
Type of Participant Number
Individuals with Disabilities 05
Family Members, Guardians and Authorized Representatives 00
Representatives of Education 01
Representatives of Employment 04
Rep Health, Allied Health, and Rehabilitation 00
Representatives of Community Living 47
Representatives of Technology 00
Unable to Categorize 00
TOTAL 57

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
07 50 00 57

B. Educational/Training Activity Topics

Educational/Training Activities by Topic
Primary Topic of Educational/Training Activities Participants
AT Products/Services 57
AT Funding/Policy/ Practice 00
Combination of any/all of the above 00
Information Technology/Telecommunication Access 00
Transition 00
Total 57

C. Description of Educational/Training Activities

Describe innovative one high-impact assistance educational/training activity conducted during the reporting period:

Not available due to leadership transition.

Briefly describe one educational/training activity related to transition conducted during the reporting period:

Briefly describe one educational/training activity related to Information and Communication Technology accessibility:

D. IT/Telecommunications Educational/Training Activity Performance Measure

IT/Telecommunications Educational/Training Activity Performance Measure
Outcome/Result From IT/Telecommunications Educational/Training Activities Received Number
IT and Telecommunications Procurement or Dev Policies 00
Training or Technical Assistance will be developed or implemented 00
No known outcome at this time 00
Nonrespondent 00
Total 00
Performance Measure Percentage NaN%
ACL Target Percentage 70%
Met/Not Met Not Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 28%
Employment 00%
Health, Allied Health, Rehabilitation 06%
Community Living 50%
Technology (IT, Telecom, AT) 16%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

N/A

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. N/A

2.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 143 01 144
Family Members, Guardians and Authorized Representatives 20 01 21
Representative of Education 21 00 21
Representative of Employment 00 00 00
Representative of Health, Allied Health, and Rehabilitation 29 00 29
Representative of Community Living 04 00 04
Representative of Technology 02 01 03
Unable to Categorize 28 00 28
Total 247 03 250

Referral Types:

As ATRC moved through FY23-24 and worked on reorganizing, we could start reconnecting with organizations throughout the state, including DVR, DOE, and CIL, and each of those organizations provided increased referrals for this year. Additionally, outreach to parent organizations (Special Parent Information Network-SPIN and Leadership in Disabilities and Achievement Hawaii - LDAH) and partnerships with hospitals (Shriner's) brought referrals to ATRC.

Referral Sources:

The majority of ATRC referrals have come from outreach events as opposed to advocacy agencies or area providers. This year, we saw most of our referrals from Oahu and not the other islands, as a good portion of our outreach was focused on Oahu.

Notes:

ATRC is working to increase partnerships throughout the state and forge relationships with providers to improve our referrals from those sources in the coming fiscal year. These partnerships include hospitals, libraries, schools, assistive living centers, and care homes. We are working to increase outreach events on neighboring islands to expand our effectiveness throughout the state. We also plan to work with the local libraries throughout the state as we develop and grow our AT lending and demonstration programs for the neighboring islands.

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

No
N/A

No
N/A

No
N/A

No
N/A

Additional Coordination/Collaboration activities 0

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.


C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

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This FY24 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.