Statewide AT Program (Information to be listed in national State AT Program Directory)
State AT Program Title:
Connecticut Tech Act Project
State AT Program Title:
State AT Program URL
www.CTtechact.com
Mailing Address:
55 Farmington Avenue, 12th Floor
City:
Hartford
State:
CT
Zip Code:
06105
Program Email:
arlene.lugo@ct.gov
Phone:
860-803-0588
TTY:
711
Lead Agency
Agency Name:
Bureau of Rehabilitation Services
Mailing Address:
55 Farmington Avenue, 12th Floor
City:
Hartford
State:
CT
Zip Code:
06105
Program URL:
www.CT.gov/BRS
Implementing Entity
Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:
Program Director and Other Contacts
Program Director for State AT Program (last, first):
Lugo, Arlene
Title:
Program Director
Phone:
860-803-0588
E-mail:
arlene.lugo@ct.gov
Program Director at Lead Agency (last, first):
Doukas, David
Title:
Director of Bureau of Rehabilitation Services
Phone:
860-424-4862
E-mail:
David.Doukas@ct.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:
Person Responsible for completing this form if other than Program Director
Name (last, first):
Title:
Phone:
E-mail:
Certifying Representative
Name (last, first):
Doukas, David
Title:
Director of Bureau of Rehabilitation Services
Phone:
860-424-4862
E-mail:
David.Doukas@ct.gov
State Financing
Did your approved state plan for this reporting period include any State Financing?
Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program?
Yes
Loan Applications
Area of Residence
Total
Metro RUCC 1-3
Non-Metro RUCC 4-9
Approved Loan made
05
00
05
Approved Not made
00
00
00
Rejected
00
00
00
Total
05
00
05
2. Income of Applicants to Whom Loans Were Made
Lowest/Highest Incomes
Lowest Income:
$20,000
Highest Income:
$150,000
Average Income
Sum of Incomes
Loans Made
Average Annual Income
$293,516
05
$58,703
Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges
Total
$15,000 or Less
$15,001- $30,000
$30,001- $45,000
$45,001- $60,000
$60,001- $75,000
$75,001 or More
Number of Loans
00
01
01
02
00
01
05
Percentage of Loans
0%
20%
20%
40%
0%
20%
100%
3. Loan Type
Loan Type
Type of Loan
Number of Loans
Percentage of loans
Revolving Loans
00
0%
Partnership Loans
Without interest buy-down or loan guarantee
00
0%
With interest buy-down only
00
0%
With loan guarantee only
05
100%
With both interest buy-down and loan guarantee
00
0%
Total
05
100%
Loan Type Summary
Type of Loan
Number of Loans
Dollar Value of Loans
Revolving Loans
00
$0
Partnership Loans
05
$101,740
Total
05
$101,740
4. Interest Rates
Interest Rates
Lowest
4%
Highest
5%
Interest Rate Summary
Sum of Interest Rates
Number of Loans Made
Average Interest Rate
21
05
4.2%
Number of Loans Made by Interest Rate
Interest Rate
Number of loans
0.0% to 2.0%
00
2.1% to 4.0%
04
4.1% to 6.0%
01
6.1% to 8.0%
00
8.1% - 10.0%
00
10.1%-12.0%
00
12.1%-14.0%
00
14.1% +
00
Total
05
5. Types and Dollar Amounts of AT Financed
Types and Dollar Amounts of AT Financed
Type of AT
Number of Devices Financed
Dollar Value of Loans
Vision
00
$0
Hearing
00
$0
Speech communication
00
$0
Learning, cognition, and developmental
00
$0
Mobility, seating and positioning
00
$0
Daily living
00
$0
Environmental adaptations
01
$5,000
Vehicle modification and transportation
04
$96,740
Computers and related
00
$0
Recreation, sports, and leisure
00
$0
Total
05
$101,740
6. Defaults
Defaults
Number Loans in default
01
Net loss for loans in default
$8,416
B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services
1. Overview of Activities Performed
How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan?
1
Activity 1
How would you describe this state financing activity?
Telecommunications equipment distribution
2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected
County of Residence
Individuals Served
A. Metro (RUCC 1-3)
18
B. Non-Metro (RUCC 4-9)
1
C. Total Served
19
Performance Measure
D. Excluded from Performance Measure
0
E. Number of Individuals Included in Performance Measures
19
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:
3. Types and Dollar Amounts of AT Funded
Type of AT Device / Service
Number of Devices Funded
Value of AT Provided
Vision
14
$11,992
Hearing
49
$27,743
Speech communication
0
$0
Learning, cognition, and developmental
0
$0
Mobility, seating and positioning
0
$0
Daily living
0
$0
Environmental adaptations
0
$0
Vehicle modification and transportation
0
$0
Computers and related
33
$17,339
Recreation, sports, and leisure
0
$0
Total
96
$57,074
C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost
1. Overview of Activities Performed
How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan?
0
D. Anecdote
An older individual with advanced Multiple Sclerosis and declining mobility impairment began using several assistive devices including a walker. She had significant challenges of navigating stairs due to limited mobility making leaving the home a challenging obstacle for her, with no way to safely go down the stairs to go to the store, physical therapy, or even the doctor’s office. She reached out to a licensed contractor for a quote on installing a ramp and though she had some funds she did not have enough. She connected with the CT AT Act program for a finanical loan. In a short period of time, the application was processed, a grant from the National Multiple Sclerosis Society was located to reduce the loan amount, and the loan approved. The contractor installed the ramp within one weeks’ time, and it was ready for use. The ramp enhanced her ability to move freely in and out of her home, access community resources and her surroundings independently and safely.
As technology changes rapidly so does the need for updated equipment, especially if you are about ready to head off to college. As the certified agency in CT to offer National Deaf Blind Equipment Distribution Program services, we received an application for a returning consumer who previously benefitted from the program when she was in her early high school years. Having Usher Syndrome, she now uses a Cochlear Implant with ever-changing technology for Bluetooth connectivity. She was in need of upgrading several of her devices. She was determined eligible again and met with an AT Evaluator who recommended a new laptop, iPad Pro and iPhone. The devices were provided and the AT Evaluator was able to set up the devices, especially to connect to her Cochlear Implant. She was excited to personalize the devices to her needs and connect family and friends! Her mom stated, “The technology and training is invaluable. Without this technology, she would be stuck home and missing out on life.”
E. Performance Measures
Performance Measures
Response
Primary Purpose for Which AT is Needed
Total
Education
Employment
Community Living
1. Could only afford the AT through the AT program.
02
02
19
23
2. AT was only available through the AT program.
00
00
00
00
3. AT was available through other programs, but the system was too complex or the wait time too long.
00
00
00
00
4. Subtotal
02
02
19
23
5. None of the above
00
00
01
01
6. Subtotal
02
02
20
24
7. Nonrespondent
00
00
00
00
8. Total
02
02
20
24
9. Performance on this measure
100%
100%
95%
F. Customer Satisfaction
Satisfaction
Customer Rating of Services
Number of Customers
Percent
Highly satisfied
13
54.17%
Satisfied
05
20.83%
Satisfied somewhat
00
0%
Not at all satisfied
00
0%
Nonrespondent
06
25%
Total Surveyed
24
Response rate %
75%
G. Notes:
For our Financial Loan program we had 2 additional loan applications that were withdrawn by the applicant before we were able to complete our review. Lastly, as part of our financial loan program, we always try to assist in finding grant funding for the applicant to help reduce the amount of funding they need to borrow. In some cases, by pursuing grants, the applicant is able to find enough funds to no longer need to apply for a loan. During this fiscal year, we were able to help our applicants obtain $27,000 in grant funding, along with $146,199 in state funding (i.e.: from the vocational rehabilitation agency).
Reutilization
A. Number of Recipients of Reused Devices
Activity
Number of Individuals Receiving a Device from Activity
A. Device Exchange
00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan
420
C. Total
420
Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients.
00
E. Number of Individuals Included in Performance Measures
420
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance
B. Device Exchange Activities
Device Exchange
Type of AT Device
Number of Devices Exchanged
Total Estimated Current Purchase Price
Total Price for Which Device(s) Were Exchanged
Savings to Consumers
Vision
00
$0
$0
$0
Hearing
00
$0
$0
$0
Speech Communication
00
$0
$0
$0
Learning, Cognition and Developmental
00
$0
$0
$0
Mobility, Seating and Positioning
00
$0
$0
$0
Daily Living
00
$0
$0
$0
Environmental Adaptations
00
$0
$0
$0
Vehicle Modification & Transportation
00
$0
$0
$0
Computers and Related
00
$0
$0
$0
Recreation, Sports and Leisure
00
$0
$0
$0
Total
00
$0
$0
$0
C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities
Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device
Number of Devices Reassigned/Refurbished and Repaired
Total Estimated Current Purchase Price
Total Price for Which Device(s) Were Sold
Savings to Consumers
Vision
02
$112
$0
$112
Hearing
00
$0
$0
$0
Speech Communication
00
$0
$0
$0
Learning, Cognition and Developmental
03
$749
$65
$684
Mobility, Seating and Positioning
293
$199,325
$26,930
$172,395
Daily Living
247
$93,946
$17,165
$76,781
Environmental Adaptations
10
$1,824
$285
$1,539
Vehicle Modification & Transportation
04
$1,689
$505
$1,184
Computers and Related
03
$96
$0
$96
Recreation, Sports and Leisure
09
$6,646
$132
$6,514
Total
571
$304,387
$45,082
$259,305
D. Anecdote
Camry was in need of technology to assist her at college and in employment for notetaking and overall organization. CT AT Act partner, UCP of Eastern CT was able to obtain a grant that allowed them to provide devices to individuals with disabilities under Reutilization. As a result UCP was able to provide an iPad, case and Apple pencil to this consumer who was unable to purchase these items on her own. As a result of obtaining these items through this reuse program, cost savings for this individuals was $528.00. She reported that she liked and used the organization apps and the fact that she would be able to save to and access her information from the cloud. She easily fatigues when writing things with pen and paper and utilizing the tablet allowed her to use apps that reduced her fatigue.
E. Performance Measures
Performance Measures
Response
Primary Purpose for Which AT is Needed
Total
Education
Employment
Community Living
1. Could only afford the AT through the AT program.
05
01
413
419
2. AT was only available through the AT program.
00
00
01
01
3. AT was available through other programs, but the system was too complex or the wait time too long.
00
00
00
00
4. Subtotal
05
01
414
420
5. None of the above
00
00
00
00
6. Subtotal
05
01
414
420
7. Nonrespondent
00
00
00
00
8. Total
05
01
414
420
9. Performance on this measure
100%
100%
100%
F. Customer Satisfaction
Satisfaction
Customer Rating of Services
Number of Customers
Percent
Highly satisfied
419
99.76%
Satisfied
01
0.24%
Satisfied somewhat
00
0%
Not at all satisfied
00
0%
Nonrespondent
00
0%
Total Surveyed
420
Response rate %
100%
G. Notes:
Device Loan
A. Short-Term Device Loans by Type of Purpose
Loans By Purpose
Primary Purpose of Short-Term Device Loan
Number
Assist in decision-making (device trial or evaluation)
447
Serve as loaner during service repair or while waiting for funding
22
Provide an accommodation on a short-term basis for a time-limited event/situation
14
Conduct training, self-education or other professional development activity
26
Total
509
B. Short-Term Device Loan by Type of Borrower
LOANS BY TYPE OF BORROWER
Type of Individual or Entity
Number of Device Borrowers
Desicion-making
All other Purposes
Total
Individuals with Disabilities
167
09
176
Family Members, Guardians, and Authorized Representatives
04
01
05
Representative of Education
208
36
244
Representative of Employment
07
01
08
Representatives of Health, Allied Health, and Rehabilitation
03
01
04
Representatives of Community Living
55
13
68
Representatives of Technology
03
01
04
Total
447
62
509
C. Length of Short-Term Device Loans
Length of Short-Term Device Loan in Days
30
D. Types of Devices Loaned
Types of Devices Loaned
Type of AT Device
Number of Devices
Desicion-making
All other Purposes
Total
Vision
05
01
06
Hearing
06
00
06
Speech Communication
774
42
816
Learning, Cognition and Developmental
188
16
204
Mobility, Seating and Positioning
16
05
21
Daily Living
28
13
41
Environmental Adaptations
56
01
57
Vehicle Modification and Transportation
00
00
00
Computers and Related
167
25
192
Recreation, Sports and Leisure
14
08
22
Total
1,254
111
1,365
E. Anecdote
CT AT Act partner agency ACES met with a student who struggled to read and learn new words. During the meeting, the student was provided with a C-Pen Reader through device loan program, as the school had not received the device in time for the scheduled meeting. The student immediately engaged with the tool, using it to read sentences aloud and help with spelling.
The student expressed excitement about how the C-Pen enhanced their ability to understand text and learn new words. They shared that having access to this tool, even temporarily, made a big difference in their reading confidence and daily practice. The student is highly satisfied with the loaner device and appreciates the support it offers while awaiting a permanent C-Pen from the district.
F. Access Performance Measures
Access Performance Measures
Response
Primary Purpose for Which AT is Needed
Total
Education
Employment
Community Living
Decided that AT device/service will meet needs
359
11
39
409
Decided that an AT device/ service will not meet needs
16
07
02
25
Subtotal
375
18
41
434
Have not made a decision
10
00
00
10
Subtotal
385
18
41
444
Nonrespondent
03
00
00
03
Total
388
18
41
447
Performance on this measure
97.4%
100%
100%
G. Acquisition Performance Measures
Acquisition Performance Measures
Response
Primary Purpose for Which AT is Needed
Total
Education
Employment
Community Living
1. Could only afford the AT through the AT program.
03
03
00
06
2. AT was only available through the AT program.
05
04
01
10
3. AT was available through other programs, but the system was too complex or the wait time too long.
20
00
00
20
4. Subtotal
28
07
01
36
5. None of the above
03
00
12
15
6. Subtotal
31
07
13
51
7. Nonrespondent
11
00
00
11
8. Total
42
07
13
62
9. Performance on this measure
90.32%
100%
7.69%
H. Customer Satisfaction
Satisfaction
Customer Rating of Services
Number of Customers
Percent
Highly satisfied
461
90.57%
Satisfied
30
5.89%
Satisfied somewhat
03
0.59%
Not at all satisfied
00
0%
Nonrespondent
15
2.95%
Total Surveyed
509
Response rate %
97.05%
I. Notes:
Device Demonstration
A. Number of Device Demonstrations by Device Type
Type of AT Device / Service
Number of Demonstrations of AT Devices / Services
Vision
10
Hearing
04
Speech Communication
213
Learning, Cognition and Developmental
100
Mobility, Seating and Positioning
02
Daily Living
79
Environmental Adaptations
09
Vehicle Modification and Transportation
00
Computers and Related
43
Recreation, Sports and Leisure
03
Total # of Device Demonstrations
463
B. Types of Participants
Type of Participant
Decision-Makers
Other Participants
Total
Individuals with Disabilities
233
134
367
Family Members, Guardians, and Authorized Representatives
37
218
255
Representatives of Education
167
610
777
Representatives of Employment
12
68
80
Health, Allied Health, Rehabilitation
02
13
15
Representative of Community Living
11
59
70
Representative of Technology
01
06
07
Total
463
1,108
1,571
C. Number of Referrals
Referrals
Type of Entity
Number of Referrals
Funding Source (non-AT program)
07
Service Provider
10
Vendor
620
Repair Service
00
Others
06
Total
643
D. Anecdote
AT Act partner agency EASTCONN for assistive technology to increase her independence with reading text. The student was provided with accessible text at times, but often the text was not accessible for text-to-speech on her devices (at times the work was digital but not in an accessible format or the work was provided via hard copy). The student and team are working to increase her independence and decrease the need for a paraprofessional to follow her from class to class. Student participated in AT demonstration of a variety of devices from lower-cost items along with higher tech items such as the OrCam handheld reader, but they were difficult for her to use due to challenges with her fine motor skills.
The OrCam MyEye was the most successful for her as she did not have to hold or position the device in order for it to read the text accurately. The student felt the device would meet her needs by reading hard copies of texts, documents and assignments which supplements anything that is not auditory or available digitally. She feels strongly that this tool is essential to fostering her academic independence, but that it is also useful out in the world for navigating print. The demonstration resulted in a loan of the device while the school pursued purchasing it for her.
E. Performance Measures
Performance Measures
Response
Primary Purpose for Which AT is Needed
Total
Education
Employment
Community Living
Decided that AT device/service will meet needs
289
28
123
440
Decided that an AT device/ service will not meet needs
11
02
04
17
Subtotal
300
30
127
457
Have not made a decision
04
00
02
06
Subtotal
304
30
129
463
Nonrespondent
00
00
00
00
Total
304
30
129
463
Performance on this measure
98.68%
100%
98.45%
F. Customer Satisfaction
Satisfaction
Customer Rating of Services
Number of Customers
Percent
Highly satisfied
1,075
68.43%
Satisfied
471
29.98%
Satisfied somewhat
25
1.59%
Not at all satisfied
00
0%
Nonrespondent
00
0%
Total
1,571
Response rate %
100%
G. Notes:
Overall Performance Measures
Overall Acquisition Performance Measure
Acquisition Performance Measures
Response
Primary Purpose for Which AT is Needed
Total
Education
Employment
Community Living
1. Could only afford the AT through the AT program.
10
06
432
448
2. AT was only available through the AT program.
05
04
02
11
3. AT was available through other programs, but the system was too complex or the wait time too long.
20
00
00
20
4. Subtotal
35
10
434
479
5. None of the above
03
00
13
16
6. Subtotal
38
10
447
495
7. Nonrespondent
11
00
00
11
8. Total
49
10
447
506
9. Performance on this measure
39.47%
100%
97.09%
92.73%
ACL Performance Measure
85%
Met/Not Met
Met
Overall Access Performance Measure
Access Performance Measures
Response
Primary Purpose for Which AT is Needed
Total
Education
Employment
Community Living
Decided that AT device/service will meet needs
648
39
162
849
Decided that an AT device/ service will not meet needs
27
09
06
42
Subtotal
675
48
168
891
Have not made a decision
14
00
02
16
Subtotal
689
48
170
907
Nonrespondent
03
00
00
03
Total
692
48
170
910
Performance on this measure
97.97%
100%
98.82%
98.24%
ACL Performance Measure
90%
Met/Not Met
Met
Overall Satisfaction Rating
Customer Rating of Services
Percent
ACL Target
Met/Not Met
Highly satisfied and satisfied
98.88%
95%
Met
Response Rate
99.17%
90%
Met
Educational/Training Activities
A. Educational/Training Activity Participants: Number and Types of Participants; Geographical Distribution
Educational/Training Activities by Participant Type
Type of Participant
Number
Individuals with Disabilities
348
Family Members, Guardians and Authorized Representatives
86
Representatives of Education
1,365
Representatives of Employment
113
Rep Health, Allied Health, and Rehabilitation
204
Representatives of Community Living
377
Representatives of Technology
68
Unable to Categorize
52
TOTAL
2,613
Geographic Distribution of Participants
Metro
Non Metro
Unknown
TOTAL
2,231
340
42
2,613
B. Educational/Training Activity Topics
Educational/Training Activities by Topic
Primary Topic of Educational/Training Activities
Participants
AT Products/Services
1,654
AT Funding/Policy/ Practice
239
Combination of any/all of the above
536
Information Technology/Telecommunication Access
149
Transition
35
Total
2,613
C. Description of Educational/Training Activities
Describe innovative one high-impact assistance educational/training activity conducted during the reporting period:
The AT Act program's partner agency UCP of Eastern CT provided an in-person Train the Trainer session through our Bridging the Digital Divide (BDD) program to case managers. The focus of the training was to learn more about BDD services and built-in accessibility on mobile technology so they would be better able to support their consumers with accessibility needs. 35 providers attended - many had never even looked at the built-in accessibility features on their smartphones. The Digital Divide Coordinators went into detail about the built-in features on an apple iPad and iPhone and various categories of accessibility were explored and demonstrated. The attendees were very engaged and asked clarifying questions. They were eager to begin supporting their consumers with accessibility needs going forward.
Briefly describe one educational/training activity related to transition conducted during the reporting period:
The CT Vocational Rehabilitation agency received a Disability Innovation Fund (DIF) grant for transition services and created a new role for "CT Pie counselors" to serve this population of students with disabilities to help them choose competitive employment. The CT Pie counselors along with the Pre-Employment Transition Services counselors in CT they are known as "Level Up counselors" participated in a training with AT Act partner agency the NEAT Center on "Introduction to the AT Consideration Framework". They provided an in-depth look at the AT Consideration and Evaluation Framework, reviewed general AT information, best practice, and the process for AT evaluations. The CT Pie counselors intend to refer approximately 300 transition students with disabilities over the next few years for AT evaluations. This knowledge is extremely important to help ensure they are able to recognize when an Assistive Technology services may be needed. There was very positive feedback and attendees felt the training better prepared them to support the individuals they serve.
Briefly describe one educational/training activity related to Information and Communication Technology accessibility:
During an ICT training offered by the CT AT Act program, a staff person from the state Department of Labor attended. As a result of the training, the staff person was thoughtful about accessibility when putting together a resource guide for staff and customers. She reached back out to the trainer for additonal guidance to ensure she was implementing what she learned about creating accessible digital materials appropriately. Not only does she intend to use this ICT knowledge for this one resource guide but intends to incorporate it across all of the materials they produce and share at her DOL, which will impact their large number of staff and customers alike.
D. IT/Telecommunications Educational/Training Activity Performance Measure
Outcome/Result From IT/Telecommunications Educational/Training Activities Received
Number
IT and Telecommunications Procurement or Dev Policies
71
Training or Technical Assistance will be developed or implemented
49
No known outcome at this time
16
Nonrespondent
13
Total
149
Performance Measure Percentage
80.5%
ACL Target Percentage
70%
Met/Not Met
Met
E. Notes:
Technical Assistance
A. Frequency and Nature of Technical Assistance
Technical Assistance by Recipient Type
Education
56%
Employment
25%
Health, Allied Health, Rehabilitation
05%
Community Living
14%
Technology (IT, Telecom, AT)
00%
Total
100%
B. Description of Technical Assistance
Describe Innovative one high-impact assistance activity that is not related to transition:
AT Act Program Director worked with two of the Department of Social Services staff (the Medicaid agency in CT) to help them develop Assistive Technology services for Medicaid waiver consumers. Program Director provided guidance and best practices along with offering to assist in developing contract language. Sample documents were also provided. Some guidance was received well, some was not taken, but ultimately, the staff from DSS issued a grant that two AT Act partners applied for and received to provide AT services to Medicaid waiver consumers. They are expected to service approximately 100 individuals each in the first year.
Breifly describe one technical assistance activity related to transition conducted during the reporting period:
AT Act Program Director provided ongoing TA for the DIF Grant on Assistive Technology services for transition consumers participating in this program - in CT it is referred to as CT PIE. Helped to create the AT service structure, screening tool, developed contract language, preped for and delivered training to CT Pie Counselors and supervisors along with several follow up sessions. Met with AT Contractors to provide overview of services and added language and CT Pie funding to their contract while supporting CT Pie staff with the process. Reviewed first few AT referrals for / with CT Pie counselor and AT service provider to help ensure a seemless process. CT Pie AT services are now up and running for CT Pie consumers. Program Director remains available to provide assistance if needed.
C. Notes:
Public Awareness
Public Awareness Activities
Public Awareness Narratives
Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight
the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types
of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide
those: however, quantative data is not required.
1. The CT AT Act program's AT partner agency the NEAT Center's Adaptive Equipment Reuse program starred in a 3 minute TV segment on Channel 3's CT Buzz Segment to promote the importance of recycling and reusing durable medical equipment and Assistive Technology. Over 15,000 people viewed the segment bringing great attention to the services we offer. The link to the segment is: https://youtu.be/qLwRty1R-EQ?si=4Ikbxl9YEL8FZw15
2. The CT AT Act program and one of our AT partners, ATECH Training Center, hosted our first two day Assistive Technology conference "CT Tech Tools for Life: Assistive Tech at its Best" in May 2024. The conference attracted over 500 attendees, presenters and exhibitors over a 2 day period that focused on Assistive Technology for independent living and remote supports, Assistive Technology for employment, education, and community living. We had nearly 30 exhibitors each day, showcasing an array of Assistive Technology and the services they offer. We offered two excellent and motivating key note speakers, 17 presentations to choose from and 6 experiential sessions on topics such as virtual reality, 3D printing, cooking with AT and more. Feedback was extremely positive and we intend to continue with the 2-day format moving forward.
Information And Assistance
Information And Assistance Activities by Recipient
Types of Recipients
AT Device/ Service
AT Funding
Total
Individuals with Disabilities
253
16
269
Family Members, Guardians and Authorized Representatives
95
12
107
Representative of Education
79
02
81
Representative of Employment
52
04
56
Representative of Health, Allied Health, and Rehabilitation
44
03
47
Representative of Community Living
333
04
337
Representative of Technology
88
02
90
Unable to Categorize
03
00
03
Total
947
43
990
Referral Types:
Aging (AAA) and Centers for Independent Living (CILs) to cross refer to our Bridging the Digital Divide program to help fill gaps in one another's programs. We worked very closely with the State Library for Digital Equity which is a collaboration of public libraries and other agencies working towards digital equity in CT, along with a larger number of senior centers across the state. Given that the AT Act program is housed within our Vocational Rehabilitation agency, we maintain a strong relationship with our VR counselors, working together on our VR consumers AT needs. Additionally, Our AT partners have always maintained a strong relationship with our school districts which continues. The AT Act Program Director has worked with our Department of Social Services and Department on Developmental Services to help them implement AT services to their consumers. Fortunately, the AT Act AT partners have been able to work with both DSS and DDS consumers to help them with their AT needs leading to a significant expansion to the number of individuals in CT who receive AT services. This work will continue into the next fiscal year.
Referral Sources:
The majority (nearly 40%) of I&A referrals come into the CT AT Act program and our AT partners through our mutual efforts to conduct awareness and outreach activities where we make a concerted effort to have a presence at in-state disability related events, senior centers and libraries, in our school districts and through our own hosted AT conferences, webinars and events. We also receive quite a bit of referrals (nearly 20%) from other disability agencies or program providers, whether these are our Centers for Independent living or disability organizations like the MD society or other state agencies such as the Dept of Developmental services. We also do have a fair number of return / prior customers (almost 20%) who reach out to us again for additional information and support. Lastly, because several of our AT partners are nationally known we do receive requests for I&A from out of state individuals and entities. Through our Bridging the Digital Divide (BDD) program we reached and worked with many new entities in the state (70 over the past 2 year pilot period) that included senior centers, residential coordinators for senior and disabled housing and libraries which continue to lead to new I&A requests.
Notes:
Coordination/Collaboration and State Improvement Outcomes
Overview of Coordination/Collaboration Activities
Yes
Yes
CT AT Act program and AT partners have a solid relationship with the Dept of Education and our school districts, providing AT services to students as well as training to school personal, i.e.: Special Education directors, educators, related service specialists and more. The beneficiaries of this collaboration are the educators and most importantly the students with disabilities. Funding from the AT Act Program as well as Dept of Education supports some of the services. School districts also pay for AT Services directly.
These collaborations are long standing and will continue into the future in one way or another, whether additional funding is obtained. One particular initiative through an AT partner agnecy, the NEAT Center and the Bureau of Special Education is the AT Champions Academy:
n/a
3. What focus areas(s) were addressed by the initiative?
Education, Transition (school to work or congregate care to community),
4. What AT Act authorized activity(s) were addressed?
Device Loan, Demo, Reuse, Training, Information & Assistance, Public Awareness,
Yes
Yes
The CT AT Act Program's lead agency is CT vocational rehabilitation (VR). We have had a long-standing partnership where the AT Act Program Director also acts in the role of Assistive Technology Consultant to VR counselors and consumers. The AT Consultant provides guidance and assistance to ensure VR consumers obtain the necessary AT services, devices and training they need to be successful. The AT Consultant also works with employers to assist with reasonable accommodations to employees with disabilities. Additionally, the AT Act state financing program works closely with VR to assist in providing financial loans to VR consumers receiving vehicle modifications.
The AT Act Consultant has created policies and procedures for AT services to VR consumers, as well as training to VR counselors. 106 consumers received direct AT consultation services, which does not include those who reached out for Information and Assistance that involved only one contact. This partnership is successful because best practices are implemented for AT services of evaluation, AT device demonstrations and lending, provision of devices through VR, and AT training on devices. It allows us to ensure that the best AT match is made, device loans are used to ensure the device will work for the person prior to having VR pay for the device and then training funding by VR with oversight by AT consultant is provided.
n/a
3. What focus areas(s) were addressed by the initiative?
Education, Employment, Housing/Home Automation, Health, Transition (school to work or congregate care to community), Information and Communication Technology/Remote Connectivity,
4. What AT Act authorized activity(s) were addressed?
Device Loan, Demo, Reuse, State Financing, Training, Information & Assistance, Public Awareness,
Yes
Yes
Train the Trainer services were provided to AAAs as well as to many of their senior centers to enhance their capacity to support their clientele with mobile technology and accessibility features through our Bridging the Digital Divide program. ATPH, State Unit on Aging Public Health, Older Americans Act Title III-B funds, and No Wrong Door/Aging & Disability Resources Center (NWD/ADRC) PHW funds were utilized to support these services. Additionally, specific presentations by AT Act Program Director to the AAA staff to enhance their knowledge on AT for Aging was conducted. The beneficiary of these services were the staff who were better equipped to support their clientele and especially the clientele.
2. Approximately 12 senior centers were provided with Train the Trainer sessions during the fiscal year, reaching 160 staff. This helped to raise the staff capacity so they can better serve and support their clientele who would otherwise not be able to effectively use their devices. We would want to reach a larger number of entities to help them reach a greater number of individuals who may be in need. Some AAAs were more receptive than others to this training from external trainers. This initiative will not continue in this way, if further funding is obtained. This partnership will continue.
www.cttechact.com/bridging-divide
3. What focus areas(s) were addressed by the initiative?
Housing/Home Automation, Community Participation and Integration, Recreation/Leisure, Health, Aging, Aging and Disability Network/No Wrong Door,
4. What AT Act authorized activity(s) were addressed?
Device Loan, Demo, Training, Information & Assistance, Public Awareness,
Yes
No
The state Medicaid agency is very aware of the CT AT Act program and our services. The Program Director provided technical assistance to the agency to help implement Assistive Technology services to their clients. Guidance provided had a lukewarm reception. However, we continue to be available to assist when called upon. Two AT Act partner agencies are working directly on AT services for Medicaid waiver recipients which is a new service and the AT Act program sees this as a win.
Additional Coordination/Collaboration activities
0
Overview of State Improvement Activities
State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting?
01
B. State Improvements
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
CT's AT Act Program two year pilot program, Bridging the Digital Divide is considered a state improvement outcome as we served approximately 600 adults with disabilities and people 60 and older, providing one on one or group training on the use of mobile technology and computers, including on built in accessibility features, to use their devices to access the internet, reduce social isolation, participate in telehealth and more. Devices were also provided to individuals 60 and older. 70 agencies/entites also received Training to enhance their staff capacity to support their client, such as libraries, senior centers, and more. Without this pilot program all of the individuals served would have been left without technology or the knowledge to use their technology,widening the digital divide in our state and there would be less support by agencies available to assist them.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative.
Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here.
(If there are no written polices, practices and procedures, explain why.)
Bridging the Digital Divide policies and procedures have been written and the program is replicable if funding is available. AT Act Program Director may be contacted for more information.
3. What was the primary area of impact for this state improvement outcome?
Community Living
Additional And Leveraged Funds
Did you have Additional and Leveraged Funding to Report?
Yes
A. Leveraged Funding for State Plan Activities
Fund Source
Amount
Use of Funds
Data Reported
Public/State Agency
$34,934
Public Awareness, I&A
True
Federal
$74,210
Training
True
Public/State Agency
$104,802
Technical Assistance
True
Federal
$123,203
State Financing
True
Federal
$222,586
Technical Assistance
True
Public/State Agency
$17,467
Device Loan
True
Federal
$24,042
Public Awareness, I&A
True
Public/State Agency
$17,467
Demonstration
True
Amount: $618,711
For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.
n/a
B. Public Health Workforce Grant Award
All Section 4 AT Act grantees were awarded $80,000.00 in supplimental Public Health Workforce grant funding
to increase the full-time equivalent (FTE) of staff withing the disability and aging network for public
health professionals. Please document the status of these funds below.
Please report the amount expended (drawn down and liquidated) in this reporting period, FY24:
|
$40,000.00
Please report the number of Full Time Equivalent (FTE) positions this funding supported by type. This can be a direct employee FTE or contractual FTE.
Type of FTE Position
FTE Positions (0.01 to 9.99)
Assistive Technology Specialist
3.00
Information and Assistance Specialist
0.00
Outreach and Awareness Specialist
0.00
Training Specialist
0.00
Health Care Professional (includes PT, OT, SLP)
0.00
Accessibility Expert
0.00
Policy Expert
0.00
Technology Expert (Digital Divide, Mobile Tech)
0.00
Program Manager
0.00
Other positions needed to advance public health and prevent, prepare for, and respond to COVid-19 (describe with narrative field required)
0.00
Please describe the activities of the above FTE and how such activities advance public health.
The CT AT Act Program collaborated with the State on Aging, at the state Dept of Aging and Disability Services, who contributed a portion of their State Unit on Aging Public Health Workforce funds, Older Americans Act Title III-B funds, and No Wrong Door/Aging & Disability Resources Center (NWD/ADRC) PHW funds (for a total of $280,838) which we leveraged with ATPH funds, to sustain our Bridging the Digital Divide program for the second year of our pilot. Three FTE Digital Divide Coordinators at two AT Partner agencies served adults with disabilities and individuals 60 and older, providing one on one or group training on the use of mobile technology and computers, including turning on built in accessibility features and ensuring users can utilize their devices to access the internet, reduce social isolation, participate in telehealth and more. Tablets with connectivity were provided to individuals 60 and older, along with other technology such as basic computers and some smart devices. Training was also offered to individuals who work for organizations that serve these populations to enhance their capacity to support their customers, such as libraries, senior centers, centers for independent living, residential coordinators and more. The AT Program Director acted as the lead in developing and overseeing this program. Over the two year pilot project over 600 individuals were served and 70 entities/organizations trained. We are happy to report that as a result of the good work we did, we received additional ARPA funding to continue this program into the next fiscal year.
C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).
Some of the data collected in providing the Bridging the Digital Divide services do not fall within the AT Act data collection / measureables. We did our best to work within the data elements to report as much of the services we could within the AT Act APR.
This FY24 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.