National Assistive Technology Act Data System

Annual Progress Report - Full Report

Pennsylvania 2023

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Pennsylvania's Initiative on Assistive Technology dba TechOWL
State AT Program Title:
State AT Program URL
https://techowlpa.org
Mailing Address:
1301 Cecil B. Moore Ave., Ritter Annex 430
City:
Philadelphia
State:
PA
Zip Code:
19122
Program Email:
TechOWL@temple.edu
Phone:
800-204-7428
TTY:
711

Lead Agency

Agency Name:
Institute on Disabilities/UCEDD at Temple University
Mailing Address:
1301 Cecil B. Moore Ave., Ritter Annex 430
City:
Philadelphia
State:
PA
Zip Code:
19122
Program URL:
https://techowlpa.org

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Singleton, Kim
Title:
Senior Director
Phone:
215-204-3862
E-mail:
kim.singleton@temple.edu
Program Director at Lead Agency (last, first):
Gould-Taylor, Sally
Title:
Executive Director
Phone:
215-204-5775
E-mail:
sgould-taylor@temple.edu
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
McNally, Sandra
Title:
Assistant Director
Phone:
215-204-3370
E-mail:
sandra.mcnally@temple.edu

Certifying Representative

Name (last, first):
Mitchell, Karen
Title:
Assistant Vice President, Research Administration
Phone:
215-707-7547
E-mail:
karen.mitchell@temple.edu

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 3
Activity 1
How would you describe this state financing activity?Last resort - Activity

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of ResidenceIndividuals Served
A. Metro (RUCC 1-3)19
B. Non-Metro (RUCC 4-9)6
C. Total Served25

Performance Measure
D. Excluded from Performance Measure0
E. Number of Individuals Included in Performance Measures25

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / ServiceNumber of Devices
Funded
Value of
AT Provided
Vision 7$4,445
Hearing 8$2,640
Speech communication2$800
Learning, cognition, and developmental 0$0
Mobility, seating and positioning6$2,050
Daily living 5$1,100
Environmental adaptations0$0
Vehicle modification and transportation 0$0
Computers and related 1$250
Recreation, sports, and leisure0$0
Total29$11,285

Activity 2
How would you describe this state financing activity?Telecommunications equipment distribution

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of ResidenceIndividuals Served
A. Metro (RUCC 1-3)4023
B. Non-Metro (RUCC 4-9)890
C. Total Served4913

Performance Measure
D. Excluded from Performance Measure0
E. Number of Individuals Included in Performance Measures4913

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / ServiceNumber of Devices
Funded
Value of
AT Provided
Vision 0$0
Hearing 0$0
Speech communication0$0
Learning, cognition, and developmental 0$0
Mobility, seating and positioning0$0
Daily living 0$0
Environmental adaptations0$0
Vehicle modification and transportation 0$0
Computers and related 4913$800,819
Recreation, sports, and leisure0$0
Total4913$800,819

Activity 3
How would you describe this state financing activity?Telecommunications equipment distribution

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of ResidenceIndividuals Served
A. Metro (RUCC 1-3)273
B. Non-Metro (RUCC 4-9)85
C. Total Served358

Performance Measure
D. Excluded from Performance Measure0
E. Number of Individuals Included in Performance Measures358

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / ServiceNumber of Devices
Funded
Value of
AT Provided
Vision 369$215,017
Hearing 66$26,252
Speech communication12$9,514
Learning, cognition, and developmental 7$3,837
Mobility, seating and positioning0$0
Daily living 16$13,534
Environmental adaptations0$0
Vehicle modification and transportation 0$0
Computers and related 0$0
Recreation, sports, and leisure0$0
Total470$268,154



C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 1
Activity 1
How would you describe this state financing activity?AT Fabrication or AT Maker Program

2. Geographic Distribution and Number of Individuals Served

County of ResidenceIndividuals Served
A. Metro (RUCC 1-3)54
B. Non-Metro (RUCC 4-9)12
C. Total Served66

Performance Measure
D. Excluded from Performance Measure0
E. Number of Individuals Included in Performance Measures66

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / ServiceNumber ProvidedTotal Estimated
Current Retail
Purchase Price
Total Price for
Which Devices
Were Sold
Savings
to Consumers
Vision 114$728$0$728
Hearing 0$0$0$0
Speech communication 28$2,800$0$2,800
Learning, cognition, and developmental 1$100$0$100
Mobility, seating and positioning 0$0$0$0
Daily living 511$22,323$0$22,323
Environmental adaptations 0$0$0$0
Vehicle modification and transportation 0$0$0$0
Computers and related 0$0$0$0
Recreation, sports, and leisure 0$0$0$0
Total 654$25,951$0$25,951


D. Anecdote

B.B. has significant fine motor and other disabilities and wants to retrain herself to use voice control on the computer. She reached out to the Virginia Del Sordo fund to obtain a laptop. She retired two years ago but now must return to work. The laptop will allow her to learn to use voice input on the computer and take courses, with the end goal of working from home.

Impact Area

E.L. received an iPhone through our Telecommunication Device Distribution Program. She has limited vision, and needed her phone set up so that she would get an audio alert when she received text messages from her family. She also needed the phone to be voice activated. An AT specialist assisted with learning how to use the voice features of the phone, as well as setting it up so that she would know when she was receiving messages. Her husband is currently in hospice care, so it was extremely important that she know when messages were coming in and that she be able to contact doctors. She is now able to keep in contact because of the phone and training she received from our program.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 24 01 2,779 2,804
2. AT was only available through the AT program. 00 00 81 81
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 18 18
4. Subtotal 24 01 2,878 2,903
5. None of the above 00 00 03 03
6. Subtotal 24 01 2,881 2,906
7. Nonrespondent 00 00 2,456 2,456
8. Total 24 01 5,337 5,362
9. Performance on this measure 100% 100% 53.93%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 1,799 33.55%
Satisfied 663 12.36%
Satisfied somewhat 97 1.81%
Not at all satisfied 04 0.07%
Nonrespondent 2,799 52.2%
Total Surveyed 5,362
Response rate % 47.8%

G. Notes:

Our performance measure and satisfaction data collection improved in all areas of State Financing Acquisition activities. In the first two quarters, we struggled to get performance measures and satisfaction data after the devices were distributed. However, we changed our data collection to earlier in the process. Starting in the 3rd quarter, we collected performance measures and satisfaction data for every tablet recipient through the Connect with Tech Program.

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 4,289
C. Total 4,289

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 4,289

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 15 $7,050 $0 $7,050
Hearing 12 $5,594 $0 $5,594
Speech Communication 14 $29,475 $0 $29,475
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 3,058 $917,904 $201 $917,703
Daily Living 2,985 $174,549 $0 $174,549
Environmental Adaptations 44 $7,734 $0 $7,734
Vehicle Modification & Transportation 05 $5,210 $0 $5,210
Computers and Related 09 $3,388 $0 $3,388
Recreation, Sports and Leisure 18 $7,996 $0 $7,996
Total 6,160 $1,158,900 $201 $1,158,699

D. Anecdote

J. has a health condition that causes her to fall at time. She needed a walker but was unable to obtain one by other means and was beginning to lose hope for an affordable solution. She found out about the Reuse program at her local TechOWL regional center, and during her visit was able to try multiple walkers until she found the perfect fit. J. now feels safer walking independently without the fear of losing balance and falling.