National Assistive Technology Act Data System

Annual Progress Report - Full Report

Connecticut 2023

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Connecticut Tech Act Project
State AT Program Title:
State AT Program URL
www.CTtechact.com
Mailing Address:
55 Farmington Avenue, 12th Floor
City:
Hartford
State:
CT
Zip Code:
06105
Program Email:
arlene.lugo@ct.gov
Phone:
860-803-0588
TTY:
711

Lead Agency

Agency Name:
Bureau of Rehabilitation Services
Mailing Address:
55 Farmington Avenue, 12th Floor
City:
Hartford
State:
CT
Zip Code:
06105
Program URL:
www.CT.gov/BRS

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Lugo, Arlene
Title:
Program Director
Phone:
860-803-0588
E-mail:
arlene.lugo@ct.gov
Program Director at Lead Agency (last, first):
Doukas, David
Title:
Director of Bureau of Rehabilitation Services
Phone:
860-424-4862
E-mail:
David.Doukas@ct.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Doukas, David
Title:
Director of Bureau of Rehabilitation Services
Phone:
860-424-4862
E-mail:
David.Doukas@ct.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 03 00 03
Approved Not made 01 00 01
Rejected 05 01 06
Total 09 01 10

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $42,200 Highest Income: $47,700

Average Income
Sum of Incomes Loans Made Average Annual Income
$137,000 03 $45,667

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 00 00 01 02 00 00 03
Percentage of Loans 0% 0% 33.33% 66.67% 0% 0% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 03 100%
With both interest buy-down and loan guarantee 00 0%
Total 03 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 03 $88,000
Total 03 $88,000

4. Interest Rates

Interest Rates
Lowest 4%
Highest 4%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
12 03 4%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 03
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 03

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 03 $88,000
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 03 $88,000

6. Defaults

Defaults
Number Loans in default 01
Net loss for loans in default $21,000

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 1
Activity 1
How would you describe this state financing activity?Telecommunications equipment distribution

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of ResidenceIndividuals Served
A. Metro (RUCC 1-3)4
B. Non-Metro (RUCC 4-9)2
C. Total Served6

Performance Measure
D. Excluded from Performance Measure0
E. Number of Individuals Included in Performance Measures6

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / ServiceNumber of Devices
Funded
Value of
AT Provided
Vision 2$3,215
Hearing 4$1,889
Speech communication0$0
Learning, cognition, and developmental 0$0
Mobility, seating and positioning0$0
Daily living 0$0
Environmental adaptations0$0
Vehicle modification and transportation 0$0
Computers and related 7$4,831
Recreation, sports, and leisure0$0
Total13$9,935



C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

The CT AT Act Program Assistive Technology Loan Program (ATLP) always works to find grants for individuals who apply for or express interest in our financial loans. Helping to find funding that does not have to be paid back is one way we assist individuals in acquiring Assistive Technology and reducing the amount needed for a loan. Sometimes we are able to find enough grant funding to allow the person to avoid borrowing funds from us completely. Although this may reduce the number of loans we provide, we believe this is in the best interest of the individual or family member. This past year we received an application from a parent with low income who would just not be able to afford a loan payment, no matter how low we would be able to make it. She was in need of a modified vehicle to be able to transport her growing son to school, doctor's appointments and the community. She was referred to several local grant programs which she applied for and was going to try to do fund raising. One of the grant programs worked to promote their fundraiser and committed to help cover the balance of the vehicle with their grant funds. The applicant connected with our program in March of 2023 and by August she had sufficient funding to purchase the van without having to incur the additional burden of even a low interest financial loan.

ATLP Applicant with her son in front of new modified van
Impact Area

The CT AT Act Program is the certified agency in CT to provide the National Deaf Blind Equipment Distribution Program services. This year we had the pleasure of assisting Pearl, a 95-year-old women, obtain new technology. Pearl is a returning consumer who previously received an iPad from our program. She enjoys connecting with friends and family and with her advanced age and significant hearing loss, we wanted to make communicating and connecting easier for her. Because she loves to sit outside during the summertime, a cordless amplified phone for in home was provided along with some training. It took her just a little bit of time to understand how the answering machine worked, and given the amplification she is able to hear on the phone with the little bit of hearing she has left. She was also provided with the Blindshell Classic Smartphone, an easy-to-use phone for individuals with vision and hearing loss. During her training she learned how to set the speed dial numbers for 5 close friends and family in case of emergencies and to make it easier for her to dial her most frequent numbers. This has been so helpful to her when she goes out into her community.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 02 06 08
2. AT was only available through the AT program. 00 00 01 01
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 02 07 09
5. None of the above 00 00 00 00
6. Subtotal 00 02 07 09
7. Nonrespondent 00 00 00 00
8. Total 00 02 07 09
9. Performance on this measure NaN% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 07 77.78%
Satisfied 02 22.22%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 09
Response rate % 100%

G. Notes:

As mentioned in our anecdote for our ATLP, we work to find grant funding for all individuals who contact us for a financial loan. This past year we were able to assist individuals obtain a total of $74,537 in grant funding, along with $84,695 in state funding (primarily through state VR), for a total of $159,231 in cost savings to consumers. In our telecommunication distribution program although we only served 7 new consumers, we also provided services such as trainig or maintenance / troubleshooting on devices consumers received previously to 5 other individuals. We also had 8 individuals who were either not eligible, did not provide completed applicaitons or are still pending eligibility.

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 438
C. Total 438

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 438

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 05 $2,694 $190 $2,504
Hearing 00 $0 $0 $0
Speech Communication 03 $25 $0 $25
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 328 $210,226 $39,943 $170,283
Daily Living 208 $70,754 $14,300 $56,454
Environmental Adaptations 07 $2,099 $85 $2,014
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 06 $383 $0 $383
Recreation, Sports and Leisure 46 $8,280 $1,974 $6,306
Total 603 $294,461 $56,492 $237,969

D. Anecdote

The CT AT Act Partner agency, NEAT at Oak Hill received a Bank of America Grant for Youth with Disability allowing them to obtain devices give to consumers at no cost. Through this grant and in combination with their Adaptive Equipment Recycling program, NEAT at Oak Hill was able to assist a family who came to CT as a result of the war in Ukraine. The family was able to obtain an EVA Cardiac Walker at a significant cost savings. The attached photo is a thank you card the NEAT staff received from a staff person at an organization who was helping the family.

Handwritten Thank you card to NEAT staff for helping family
Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 04 01 421 426
2. AT was only available through the AT program. 02 05 03 10
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 01 01
4. Subtotal 06 06 425 437
5. None of the above 01 00 00 01
6. Subtotal 07 06 425 438
7. Nonrespondent 00 00 00 00
8. Total 07 06 425 438
9. Performance on this measure 85.71% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 433 98.86%
Satisfied 05 1.14%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 438
Response rate % 100%

G. Notes:

The speech communication devices that were provided via Open Ended loan were very low cost items, such as accessories for a speech comm device and a talking book for AAC. As a result the total cost of in this category is low compared to typical items that fall into this category.

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 299
Serve as loaner during service repair or while waiting for funding 17
Provide an accommodation on a short-term basis for a time-limited event/situation 45
Conduct training, self-education or other professional development activity 11
Total 372

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 53 13 66
Family Members, Guardians, and Authorized Representatives 04 02 06
Representative of Education 150 38 188
Representative of Employment 02 04 06
Representatives of Health, Allied Health, and Rehabilitation 07 02 09
Representatives of Community Living 80 10 90
Representatives of Technology 03 04 07
Total 299 73 372

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 09 02 11
Hearing 07 06 13
Speech Communication 537 41 578
Learning, Cognition and Developmental 109 08 117
Mobility, Seating and Positioning 06 05 11
Daily Living 17 09 26
Environmental Adaptations 25 17 42
Vehicle Modification and Transportation 00 00 00
Computers and Related 109 28 137
Recreation, Sports and Leisure 02 15 17
Total 821 131 952

E. Anecdote

CT AT Act Program partner agency EASTCONN was asked to do a device loan of a mount for a student who uses a switch for his communication device. When traveling in his wheelchair, he had difficulty communicating on his talker because he needed his hands to push his manual wheelchair. The original attachment was cumbersome, making it a challenge for the student to access and use his communication device. His Physical Therapist and speech and language pathologist wanted him to be able to communicate while he is moving about the school. With the talker in auditory scanning mode, the student was able to scan through his choices by listening and hit the switch when his selection was heard. When the student discovered he could communicate using his new device, which using his wheelchair, he was ecstatic. He immediately propelled his wheelchair down the hall, saying hello to everyone he passed along the way.

Student with device trial of switch mount
Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 146 21 96 263
Decided that an AT device/ service will not meet needs 19 08 03 30
Subtotal 165 29 99 293
Have not made a decision 05 00 00 05
Subtotal 170 29 99 298
Nonrespondent 01 00 00 01
Total 171 29 99 299
Performance on this measure 97.06% 100% 100%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 14 03 02 19
2. AT was only available through the AT program. 06 08 11 25
3. AT was available through other programs, but the system was too complex or the wait time too long. 08 01 01 10
4. Subtotal 28 12 14 54
5. None of the above 05 00 00 05
6. Subtotal 33 12 14 59
7. Nonrespondent 13 00 01 14
8. Total 46 12 15 73
9. Performance on this measure 82.11% 100% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 331 88.98%
Satisfied 29 7.8%
Satisfied somewhat 01 0.27%
Not at all satisfied 00 0%
Nonrespondent 11 2.96%
Total Surveyed 372
Response rate % 97.04%

I. Notes:

One of the CT AT Act partner agencies, SERC AT Corner, was closed for several months during this year while their organization relocated to a new space, moved in and re-established their AT Corner in their library. They also lost their primary staff person were not able to obtain or submit performance measures or satisfaction data, resulting in a higher number of nonrespondents for both.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 15
Hearing 03
Speech Communication 210
Learning, Cognition and Developmental 119
Mobility, Seating and Positioning 03
Daily Living 61
Environmental Adaptations 12
Vehicle Modification and Transportation 00
Computers and Related 54
Recreation, Sports and Leisure 02
Total # of Device Demonstrations 479

B. Types of Participants

Type of Participant Decision-Makers Other Participants Total
Individuals with Disabilities 178 121 299
Family Members, Guardians, and Authorized Representatives 13 144 157
Representatives of Education 236 610 846
Representatives of Employment 06 10 16
Health, Allied Health, Rehabilitation 00 11 11
Representative of Community Living 45 134 179
Representative of Technology 01 07 08
Total 479 1,037 1,516

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 09
Service Provider 23
Vendor 697
Repair Service 00
Others 01
Total 730

D. Anecdote

Jessica visited CT AT Act Partner agency ATECH for a demonstration of an OrCam Read, a portable scanning device that reads text aloud after simply pointing at text and clicking the button. Jessica used very high level magnification and has a CCTV at home, but it is not portable. She was looking for a portable device that incorporated speech output and that she could use with the very limited use of her left hand due to CP. During the demonstration, this device worked extremely well for Jessica to use to access text in the community, and she was able to use the device readily with one hand. An area of difficulty she expressed as a safety concern in the community was reading license plates when she orders an Uber, to ensure she would get into the right vehicle. The ATECH team decided to extend the AT Demo in the parking lot reading license plates with mixed but promising results. When Jessica's Uber arrived, she tried using the OrCam on the car’s plate. Jessica felt the device would meet her needs and is pursuing a loaner from the company to continue to test it out.

Jessica testing out the OrCam Read on her Uber driver's license plate.
Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 317 26 103 446
Decided that an AT device/ service will not meet needs 09 03 08 20
Subtotal 326 29 111 466
Have not made a decision 04 00 09 13
Subtotal 330 29 120 479
Nonrespondent 00 00 00 00
Total 330 29 120 479
Performance on this measure 98.79% 100% 92.5%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 1,266 83.51%
Satisfied 239 15.77%
Satisfied somewhat 08 0.53%
Not at all satisfied 01 0.07%
Nonrespondent 02 0.13%
Total 1,516
Response rate % 99.87%

G. Notes:

One of the CT AT Act partner agencies, SERC AT Corner, was closed for several months during this year while their organization relocated to a new space, moved in and re-established their AT Corner in their library. As a result, numbers for AT demos from them were extremely low.

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 18 06 429 453
2. AT was only available through the AT program. 08 13 15 36
3. AT was available through other programs, but the system was too complex or the wait time too long. 08 01 02 11
4. Subtotal 34 20 446 500
5. None of the above 06 00 00 06
6. Subtotal 40 20 446 506
7. Nonrespondent 13 00 01 14
8. Total 53 20 447 520
9. Performance on this measure 65% 95% 99.55% 96.64%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 463 47 199 709
Decided that an AT device/ service will not meet needs 28 11 11 50
Subtotal 491 58 210 759
Have not made a decision 09 00 09 18
Subtotal 500 58 219 777
Nonrespondent 01 00 00 01
Total 501 58 219 778
Performance on this measure 98.2% 100% 95.89% 97.68%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.57% 95% Met
Response Rate 99.44% 90% Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 440
Family Members, Guardians and Authorized Representatives 152
Representatives of Education 1,029
Representatives of Employment 81
Rep Health, Allied Health, and Rehabilitation 46
Representatives of Community Living 714
Representatives of Technology 24
Unable to Categorize 55
TOTAL 2,541

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
2,126 392 23 2,541

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 2,013
AT Funding/Policy/ Practice 190
Combination of any/all of the above 264
Information Technology/Telecommunication Access 53
Transition 21
Total 2,541

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

CT AT Act Program community AT Partner NEAT at Oak Hill received sponsorship from the MENTOR Network Charitable Foundation, allowing NEAT to launch a training to first responders and mandated reporters, at no cost to them, called "Communicating with People with Disabilities in Crisis Situations." This presentation was provided to attendees from the Dept of Developmental Services Abuse Investigation Division and the Division of Investigations. NEAT continues to offer this training to first responders across the state. Description: This presentation will continue to develop mandated reporters’ skills and confidence in engaging with children and adults with communication disabilities. This presentation will include a discussion of interaction and communication strategies to use during emergency situations related to certain disability characteristics (e.g., speech/language disorders, social language challenges, sensory challenges, etc.). Also included is a brief review of the prevalence of sexual assault and incarceration rates for individuals with developmental disabilities. Attendees will be educated on use of augmentative and alternative communication (AAC) and provided with customized low-tech (printable) communication boards that could be utilized in real situations. Learning Objectives: Brief Introduction to Assistive Technology (AT) and Augmentative Alternative Communication (AAC) Disabilities that may impact communication Prevalence of sexual assault and incarceration for people with developmental disabilities Implications during difficult or emergency situations Strategies for interacting with people with developmental and/or communication challenges

Briefly describe one training activity related to transition conducted during the reporting period:

CT AT Act Program community partner agency EASTCONN provided training to the staff at the Transition Academy. This transition program serves students with disabilities 18 up to 22, providing education and training to help them transition to their adult life. The focus of this training was reviewing the use of features in Read & Write, a literacy program, to support students in reading materials including websites, applications, directions and in completing written tasks including job applications, online forms, letters, transition assessments, self-evaluations, and more. The use of speech-to-text was also included as well as features that assist with editing and revising written work. Participants were provided with a matrix of features explaining the parts of the reading and writing process each feature supports. The participants thought many of their Transition students would benefit from the text-to-speech and especially liked the bi-modal highlighting and the vocabulary list feature for students who need picture based support. Their intention was to introduce the software to their students and support their use of it.

Briefly describe one training activity related to Information and Communication Technology accessibility:

The CT AT Act Program continues to sponsor free ICT training across the state, via webinar with caption and with American Sign Language Interpreters upon request. Trainings are conducted by a contracted expert in the field, Dr. Lauren Tucker. Trainings are typically conducted as a two part series and participants are encouraged to commit to both sessions, which are recorded and shared with participants. Participants are also welcomed to attend the introduction to accessibility sessions as many times as they would like. We have had some individuals take the session up to 3 times. We intend to invite all past participants to a hands on, level two, ICT training next Spring. Participants of ICT trainings have been wide ranging, including many state employees from various agencies, including Library for the Blind, State Unit on Aging, Vocational Rehabilitation, Dept of Education, Dept of Developmental Services; along with nonprofit agencies, library staff, college and university staff, employers and individuals with disabilities and their family members. The feedback has been very positive and the training very well received.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 36
Training or Technical Assistance will be developed or implemented 16
No known outcome at this time 01
Nonrespondent 00
Total 53
Performance Measure Percentage 98.1%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 05%
Employment 55%
Health, Allied Health, Rehabilitation 15%
Community Living 20%
Technology (IT, Telecom, AT) 05%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

CT AT Act Program Director has played a significant role in the states Digital Equity Plan as a representative of the Dept of Aging and Disability Services. This 5 year plan is intended to help bring broadband connectivity and devices to identified populations in CT, which includes individuals with disabilities, aging adults, veterans, low income, and more. The Program Director has meet several times with the key team members who are writing CT's plan, has had input and influence on stakeholder surveys to ensure accessibility and participation from the above populations and agencies who serve these populations . Program Director has had the opportunity to participate in community forums and helped to shape the discussion as well as review and share feedback on the draft plan.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

CT AT Act Partner agency, CREC, provided TA to a school district throughout the year. This involved meeting with and training district administrator, PPT stakeholders, and related service staff on the AT consideration process and identified pros and cons. A new process was developed and was implemented with review sessions throughout the school year. Check-ins occurred and adjustments made. The impact of this TA will be positive for all students with disabilities in this district, who will now have an improved AT consideration process for them of them at every IEP as they progress through school and transition out of school.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. The CT AT Act Program collaborated for the first time with the Dept of Developmental Services and the Developmental Disabilities Council to host the CT Assistive Technology Innovation conference in June of 2023. The focus of the conference was to introduce people with Intellectual Disabilities as well as all other disabilities, and their family members to Assistive Technology devices, services and programming in our state. Being one of the first in person AT conference in CT in some time, due to COVID, and because of the limited spacing at the hotel, we had to unfortunately turn attendees and exhibitors away. There was a total of 18 exhibitors, we had 5 exhibitor breakout demos and multiple breakout sessions focusing on AT for independence, remote support, AT for employment, tablet accessibility features, smart home technology and more. All of the CT AT Act Program partners participated either by having an exhibitor table or presenting. There were over 300 individuals in attendance. As a result of this success, we are planning a 2 day AT conference for Spring of 2024.

2. The CT AT Act Progrom partner, NEAT and Oak Hill hosted the 2023 Assistive Technology Summit / Open House at their location, welcoming the public to attend their first in person interactive event since the pandemic. Approximately 175 people gathered to try the various technology displayed, 15 AT Champions and a combination of 18 Oak Hill employees & students supported NEAT's 7 assistive technology specialists from adaptive gaming, smart home on wheels, low tech to high tech communication, switch access, bridging the digital divide and software applications to showcase making life more manageable regardless of age. Durable medical equipment was on display, presentations were on AT tools to make life easier and overview on AAC and real life stories from users. Some of those highlights of the day included: • Tours of the Smart Home on Wheels (SHOW) • A hands-on exploration of assistive technology and augmentative alternative communication • Presentations about technology and the unique ways it can impact and improve one’s quality of life • A special speaker session from Debbie S. who used her communication device to share her personal triumphs and struggles with assistive technology and how it enhances her independence • Adaptive Video Gaming was available for people to engage and discover all the possible solutions for better access for individuals with disabilities • Several students with disabilities participated in vocational experiences to support the preparation of this event but also to help with the lunch sale. • Our Adaptive Equipment Reuse team introduced their program to many new customers • The Bridging the Digital Divide program was available to provide on-the-spot consultation to aging adults who need access to technology to improve social connectedness, and so much more. Overall, the engagement from the community was exhilarating and demonstrated a continued need for education around the importance of technology and how it can transform people’s quality of life. Our goal is to include this as an annual event. Valerie E., an AT Summit attendee and an employee of the Greater Hartford Transit District, which provides ADA Paratransit for people with disabilities, thanked us in a follow up email for our event and wrote an article in their monthly newsletter about her experience at the event: https://www.hartfordtransit.org/wp-content/uploads/2023/07/STAR-Summer-2023-Newsletter.pdf Overall survey ratings were very strong, with 93% describing the AT Summit as “Extremely Valuable” or “Very Valuable.” Pictures available upon request.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 459 10 469
Family Members, Guardians and Authorized Representatives 130 17 147
Representative of Education 189 02 191
Representative of Employment 138 07 145
Representative of Health, Allied Health, and Rehabilitation 54 07 61
Representative of Community Living 381 08 389
Representative of Technology 122 00 122
Unable to Categorize 30 00 30
Total 1,503 51 1,554

Referral Types:

The CT Tech Act Project and AT partner agencies focused on a variety of outreach activities over the past year. To promote our State Financing services, our processing tech meet quarterly with the state Vocational Rehabilitation Agency for the Blind to identify and meet with individuals who might be eligible for our National Deaf Blind Equipment Distribution Program. The processing tech also participated in a variety of outreach opportunities to connect with aging adults and people with disabilities. The Program Director made a strategic decision to work closely with the State Library System for Accessible Books and the CT Libraries and Partners for Digital Equity. As a result of these efforts, the CT Tech Act Project was able to coordinate presentations to the CT Libraries and Partners for Digital Equity committee, presented on accessible programming for libraries, provided Bridging the Digital Divide overview and had the Digital Divide Coordinators present on Tablet Accessibility Features, coordinating an AT demo day with about 5 other AT partners for library staff to learn about Assistive Technology and how AT might assist their patrons. Our Digital Divide Coordinators also worked closely with libraries in their towns to raise awareness of AT. As a result of these activities, the CT Tech Act Project and AT partners received an increased number of referrals from libraries across the state, including the State Library System, and we are becoming a 'go to' resource for several libraries.. Additionally, through the “Communicating with People with Disabilities in Crisis Situations” for first responders and other mandated reporters training conducted by AT partner, NEAT, they created a natural platform for providing outreach on assistive technology awareness, which has led to subsequent service referrals. As participants learned about the impact that AT and AAC can have on reducing abuse and on supporting positive outcome for individuals with disabilities, they became eager to jump on board with providing access to AT/AAC. As a result, NEAT has received inquiries and interest for services such as evaluations, additional training, smart home demonstrations, access to used durable medical equipment, and support from the Bridging the Digital Divide program.

Referral Sources:

Referral sources for I&A from the CT Tech Act Project and AT partners varies broadly. We receive a great majority of our referrals (nearly 14%) directly from our various websites and electronic newsletters and e-blasts. In person outreach events continues to be one of the best ways to connect with the public and have them reach out for I&A (just over 12%). Many of the CT school systems work directly with the AT Act Program partner agencies, such as NEAT, CREC, SERC and EASTCONN, therefore a very high percentage (nearly 11%) of referrals come from the representatives of Education. Other disability related agencies and organizations tend to refer to the CT Tech Act Project and our AT partners at a high rate (nearly 10.5%)Working directly with the state Vocational Rehabilitation (VR) agency allows for a large amount of referrals (approximately 8.5%) to come from representatives of employment, either by VR counselors directly, employers, or consumers of VR. The breakdown of referral sources is as follows: Disability & Advocacy Entities / Providers 16% Program Area Entities / Providers: 34% Awareness & Outreach Initiatives: 30% Prior Customers: 17% Unknown: 3%

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Coordination/Collaboration activities are not required. You may report up to two MAJOR coordination/collaboration activities for this reporting period. How many will you be reporting? 1

A. Coordination/Collaboration

1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?

CT's AT Act Program utilized AT Public Health funds in collaboration with the State Unit on Aging who contributed $292,838 of their Public Health funds and $108,000 in ADRC Funds to help create our Bridging the Digital Divide program in CT. Digital Divide Coordinators at two AT Partner agencies serve adults with disabilities and individuals 60 and older, providing one on one or group training on the use of mobile technology and computer, including turning on built in accessibility features and ensuring users can utilize their devices to access the internet, reduce social isolation, participate in telehealth and more. Tablets and hot spots may be provided to individuals 60 and older. Training can also be offered to individuals who work for organizations that serve these populations to enhance their capacity, such as libraries, senior centers, centers for independent living and more. In addition to the 3 FTE Digital Divide Coordinators, the 5 Centers for Independent Living are also collaborating on this project, utilizing their public health workforce funds to have 5 Community Health Advocates who are assisting individuals with disabilities with mobile tech coaching, smart home technology and personal care attendants as needed. Our goal has been to cross refer to one another (DDCs to/from CHAs) so that each individual receives the appropriate support and services.

2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.

n the first year services, beginning Oct. 2022, our DDCs have been contacted by and reached 254 individuals, with 130 fully completing service delivery. The primary reasons for connecting with a DDC include needing a device or needing training non their own device. 80 Individuals requested to be able to connect to internet, 66 for training on Accessibility features, 20 on telehealth and 14 needed connectivity. The vast majority of individuals served are adults between 50 - 89 years old, who are female and primarily below the federal poverty level. In this time period, DDCs also reached 45 entities in the state, in some cases they were able to conduct outreach activities to the entity's client based or they were able to provide direct training to the staff who work at the entity's location to help develop their capacity to support their clients.

3. What focus areas(s) were addressed by the initiative?

Community Participation and Integration; Recreation / Leisure; Health; Aging; Aging and Disability Network / No Wrong Door; Information and Communication Technology / Remote Connectivity;

4. What AT Act authorized activity(s) were addressed?

Training; Information & Assistance; Public Awareness; Technical Assistance;

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported
Federal$356,878Technical AssistanceFalse
Federal$64,116Technical AssistanceTrue
Federal$10,686DemonstrationTrue
Federal$71,376Public Awareness, I&ATrue
Federal$16,029Device LoanTrue
Federal$47,583TrainingTrue
Federal$16,029Public Awareness, I&ATrue
Federal$100,280State FinancingTrue
Amount: $682,977

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.

Leveraged Funds that were used for Public Health (Bridging the Digital Divide Program described below) were used to provide one on one services, supports and trainings to consumers which are not appropriately captured in the AT Act Data as there is no true place to indicate 1 on 1 training, such as what was provided. Public Awareness events and group trainings for this program were captured in AT Act data.


C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


Center for Assistive Technology Act Data Assistance . Saved: Tue Feb 13 2024 14:02:49 GMT-0600 (Central Standard Time)


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This FY23 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.