National Assistive Technology Act Data System

Annual Progress Report - Full Report

Connecticut 2023

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Connecticut Tech Act Project
State AT Program Title:
State AT Program URL
www.CTtechact.com
Mailing Address:
55 Farmington Avenue, 12th Floor
City:
Hartford
State:
CT
Zip Code:
06105
Program Email:
arlene.lugo@ct.gov
Phone:
860-803-0588
TTY:
711

Lead Agency

Agency Name:
Bureau of Rehabilitation Services
Mailing Address:
55 Farmington Avenue, 12th Floor
City:
Hartford
State:
CT
Zip Code:
06105
Program URL:
www.CT.gov/BRS

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Lugo, Arlene
Title:
Program Director
Phone:
860-803-0588
E-mail:
arlene.lugo@ct.gov
Program Director at Lead Agency (last, first):
Doukas, David
Title:
Director of Bureau of Rehabilitation Services
Phone:
860-424-4862
E-mail:
David.Doukas@ct.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Doukas, David
Title:
Director of Bureau of Rehabilitation Services
Phone:
860-424-4862
E-mail:
David.Doukas@ct.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 03 00 03
Approved Not made 01 00 01
Rejected 05 01 06
Total 09 01 10

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $42,200 Highest Income: $47,700

Average Income
Sum of Incomes Loans Made Average Annual Income
$137,000 03 $45,667

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 00 00 01 02 00 00 03
Percentage of Loans 0% 0% 33.33% 66.67% 0% 0% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 03 100%
With both interest buy-down and loan guarantee 00 0%
Total 03 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 03 $88,000
Total 03 $88,000

4. Interest Rates

Interest Rates
Lowest 4%
Highest 4%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
12 03 4%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 03
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 03

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 03 $88,000
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 03 $88,000

6. Defaults

Defaults
Number Loans in default 01
Net loss for loans in default $21,000

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 1
Activity 1
How would you describe this state financing activity?Telecommunications equipment distribution

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of ResidenceIndividuals Served
A. Metro (RUCC 1-3)4
B. Non-Metro (RUCC 4-9)2
C. Total Served6

Performance Measure
D. Excluded from Performance Measure0
E. Number of Individuals Included in Performance Measures6

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / ServiceNumber of Devices
Funded
Value of
AT Provided
Vision 2$3,215
Hearing 4$1,889
Speech communication0$0
Learning, cognition, and developmental 0$0
Mobility, seating and positioning0$0
Daily living 0$0
Environmental adaptations0$0
Vehicle modification and transportation 0$0
Computers and related 7$4,831
Recreation, sports, and leisure0$0
Total13$9,935



C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

The CT AT Act Program Assistive Technology Loan Program (ATLP) always works to find grants for individuals who apply for or express interest in our financial loans. Helping to find funding that does not have to be paid back is one way we assist individuals in acquiring Assistive Technology and reducing the amount needed for a loan. Sometimes we are able to find enough grant funding to allow the person to avoid borrowing funds from us completely. Although this may reduce the number of loans we provide, we believe this is in the best interest of the individual or family member. This past year we received an application from a parent with low income who would just not be able to afford a loan payment, no matter how low we would be able to make it. She was in need of a modified vehicle to be able to transport her growing son to school, doctor's appointments and the community. She was referred to several local grant programs which she applied for and was going to try to do fund raising. One of the grant programs worked to promote their fundraiser and committed to help cover the balance of the vehicle with their grant funds. The applicant connected with our program in March of 2023 and by August she had sufficient funding to purchase the van without having to incur the additional burden of even a low interest financial loan.

ATLP Applicant with her son in front of new modified van
Impact Area

The CT AT Act Program is the certified agency in CT to provide the National Deaf Blind Equipment Distribution Program services. This year we had the pleasure of assisting Pearl, a 95-year-old women, obtain new technology. Pearl is a returning consumer who previously received an iPad from our program. She enjoys connecting with friends and family and with her advanced age and significant hearing loss, we wanted to make communicating and connecting easier for her. Because she loves to sit outside during the summertime, a cordless amplified phone for in home was provided along with some training. It took her just a little bit of time to understand how the answering machine worked, and given the amplification she is able to hear on the phone with the little bit of hearing she has left. She was also provided with the Blindshell Classic Smartphone, an easy-to-use phone for individuals with vision and hearing loss. During her training she learned how to set the speed dial numbers for 5 close friends and family in case of emergencies and to make it easier for her to dial her most frequent numbers. This has been so helpful to her when she goes out into her community.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 02 06 08
2. AT was only available through the AT program. 00 00 01 01
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 02 07 09
5. None of the above 00 00 00 00
6. Subtotal 00 02 07 09
7. Nonrespondent 00 00 00 00
8. Total 00 02 07 09
9. Performance on this measure NaN% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 07 77.78%
Satisfied 02 22.22%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 09
Response rate % 100%

G. Notes:

As mentioned in our anecdote for our ATLP, we work to find grant funding for all individuals who contact us for a financial loan. This past year we were able to assist individuals obtain a total of $74,537 in grant funding, along with $84,695 in state funding (primarily through state VR), for a total of $159,231 in cost savings to consumers. In our telecommunication distribution program although we only served 7 new consumers, we also provided services such as trainig or maintenance / troubleshooting on devices consumers received previously to 5 other individuals. We also had 8 individuals who were either not eligible, did not provide completed applicaitons or are still pending eligibility.

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 438
C. Total 438

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 438

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 05 $2,694 $190 $2,504
Hearing 00 $0 $0 $0
Speech Communication 03 $25 $0 $25
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 328 $210,226 $39,943 $170,283
Daily Living 208 $70,754 $14,300 $56,454
Environmental Adaptations 07 $2,099 $85 $2,014
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 06 $383 $0 $383
Recreation, Sports and Leisure 46 $8,280 $1,974 $6,306
Total 603 $294,461 $56,492 $237,969

D. Anecdote

The CT AT Act Partner agency, NEAT at Oak Hill received a Bank of America Grant for Youth with Disability allowing them to obtain devices give to consumers at no cost. Through this grant and in combination with their Adaptive Equipment Recycling program, NEAT at Oak Hill was able to assist a family who came to CT as a result of the war in Ukraine. The family was able to obtain an EVA Cardiac Walker at a significant cost savings. The attached photo is a thank you card the NEAT staff received from a staff person at an organization who was helping the family.