National Assistive Technology Act Data System

Annual Progress Report - Full Report

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Vermont 2022

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Vermont Assistive Technology Program
State AT Program Title:
State AT Program URL
www.atp.vt.gov
Mailing Address:
NOB 1 North, 280 State Drive
City:
Waterbury
State:
Vermont
Zip Code:
05671
Program Email:
dail.atinfo@vermont.gov
Phone:
802-241-0285
TTY:
802-241-0341

Lead Agency

Agency Name:
Vermont Vocational Rehabilitation
Mailing Address:
HC 2 South 280 State Drive
City:
Waterbury
State:
Vermont
Zip Code:
05671
Program URL:
www.vocrehab.vt.gov

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Phillip Seiler
Title:
Program Director
Phone:
802-241-0312
E-mail:
phillip.seiler@vermont.gov
Program Director at Lead Agency (last, first):
Title:
Phone:
E-mail:
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Diane Dalmasse
Title:
DVR Director
Phone:
802-241-0317
E-mail:
diane.dalmasse@vermont.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3 		Non-Metro
RUCC 4-9
Approved Loan made 09 20 29
Approved Not made 00 00 00
Rejected 00 00 00
Total 09 20 29

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $17,968 Highest Income: $152,868

Average Income
Sum of Incomes Loans Made Average Annual Income
$1,800,310 29 $62,080

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less		 $15,001-
$30,000		 $30,001-
$45,000		 $45,001-
$60,000		 $60,001-
$75,000		 $75,001
or More
Number of Loans 00 09 03 05 04 08 29
Percentage of Loans 0% 31.03% 10.34% 17.24% 13.79% 27.59% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 28 96.55%
Partnership Loans
Without interest buy-down or loan guarantee 01 3.45%
With interest buy-down only 00 0%
With loan guarantee only 00 0%
With both interest buy-down and loan guarantee 00 0%
Total 29 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 28 $196,118
Partnership Loans 01 $4,062
Total 29 $200,180

4. Interest Rates

Interest Rates
Lowest 3%
Highest 3%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
87 29 3%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 29
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 29

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 48 $115,367
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 02 $6,810
Environmental adaptations 00 $0
Vehicle modification and transportation 04 $78,003
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 54 $200,180

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 0


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

The Independence Fund supported a loan for hearing aids for home maker who does odd jobs to help support her husband and family. She needed two hearing aids for hearing loss and was extremely thankful we were able to finance them at such an affordable rate. We received this referral from Northwest Hearing in St. Albans.

Impact Area

The fund was able to make a loan to an individual for a modified vehicle, with another family member as a co-signer. The loanee appreciated the increased freedom and the fund noted that modified vehicle loans were up this year due to a new referral source, the Vermont Office of Public Guardians, who are sending new clients over for our financing.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 26 26
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 02 02
4. Subtotal 00 00 28 28
5. None of the above 00 00 00 00
6. Subtotal 00 00 28 28
7. Nonrespondent 00 01 00 01
8. Total 00 01 28 29
9. Performance on this measure NaN% 0% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 10 34.48%
Satisfied 19 65.52%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 29
Response rate % 100%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 74
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 02
C. Total 76

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 76

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 09 $1,344 $0 $1,344
Speech Communication 02 $374 $0 $374
Learning, Cognition and Developmental 14 $1,438 $0 $1,438
Mobility, Seating and Positioning 01 $377 $0 $377
Daily Living 14 $834 $0 $834
Environmental Adaptations 03 $556 $0 $556
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 29 $3,210 $0 $3,210
Recreation, Sports and Leisure 02 $14 $0 $14
Total 74 $8,147 $0 $8,147

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 01 $4 $0 $4
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 01 $37 $0 $37
Recreation, Sports and Leisure 00 $0 $0 $0
Total 02 $41 $0 $41

D. Anecdote

This year our AT Exchange program published monthly newsletters which featured assistive technology that was free to the public. Twice on the day of publications, the featured tech was requested just hours after we sent out our newsletter! The popular items consisted of Smartpens, saving consumers about $400. Another popular item was the Datexx timer cubes, of which we gave away two, these are valued at $20 each. In both instances, the technology allowed users to become more independent in their school and communities. We will continue with these newsletters in 2023 as our inventory listings continue to grow. It is wonderful to know that as retired technology ages, there is still some use for it in the community, so it does not have to go to waste.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 03 00 05 08
2. AT was only available through the AT program. 05 00 62 67
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 08 00 67 75
5. None of the above 00 00 01 01
6. Subtotal 08 00 68 76
7. Nonrespondent 00 00 00 00
8. Total 08 00 68 76
9. Performance on this measure 100% NaN% 98.53%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 37 48.68%
Satisfied 38 50%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 01 1.32%
Total Surveyed 76
Response rate % 98.68%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 374
Serve as loaner during service repair or while waiting for funding 10
Provide an accommodation on a short-term basis for a time-limited event/situation 15
Conduct training, self-education or other professional development activity 13
Total 412

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 158 06 164
Family Members, Guardians, and Authorized Representatives 54 01 55
Representative of Education 50 10 60
Representative of Employment 00 03 03
Representatives of Health, Allied Health, and Rehabilitation 94 12 106
Representatives of Community Living 12 00 12
Representatives of Technology 06 06 12
Total 374 38 412

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 26 00 26
Hearing 46 10 56
Speech Communication 31 09 40
Learning, Cognition and Developmental 55 06 61
Mobility, Seating and Positioning 12 04 16
Daily Living 155 14 169
Environmental Adaptations 13 02 15
Vehicle Modification and Transportation 00 00 00
Computers and Related 266 30 296
Recreation, Sports and Leisure 13 00 13
Total 617 75 692

E. Anecdote

A family member reached out on behalf of her sister who had an extended hospital stay in acute care and no way to communicate independently. The SLP was not currently involved in her care but on stand-by until the sister’s intubation period ended. The sister found success with an AAC iPad loan from VATP using an AMDI case and with the app Speech Assistant after also trialing TouchChat with Word Power. We shared resources with the family member to purchase Speech Assistant and transfer her customized grid of phrases as the sister continued her healing journey.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 104 64 80 248
Decided that an AT device/ service will not meet needs 24 12 20 56
Subtotal 128 76 100 304
Have not made a decision 20 04 17 41
Subtotal 148 80 117 345
Nonrespondent 11 07 11 29
Total 159 87 128 374
Performance on this measure 86.49% 95% 85.47%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 04 00 03 07
2. AT was only available through the AT program. 15 01 08 24
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 19 01 11 31
5. None of the above 01 02 01 04
6. Subtotal 20 03 12 35
7. Nonrespondent 01 01 01 03
8. Total 21 04 13 38
9. Performance on this measure 95% 33.33% 91.67%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 334 81.07%
Satisfied 36 8.74%
Satisfied somewhat 04 0.97%
Not at all satisfied 01 0.24%
Nonrespondent 37 8.98%
Total Surveyed 412
Response rate % 91.02%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 16
Hearing 20
Speech Communication 17
Learning, Cognition and Developmental 52
Mobility, Seating and Positioning 09
Daily Living 31
Environmental Adaptations 19
Vehicle Modification and Transportation 00
Computers and Related 31
Recreation, Sports and Leisure 00
Total # of Device Demonstrations 195

B. Types of Participants

Type of Participant Decision-Makers Other Participants Total
Individuals with Disabilities 148 22 170
Family Members, Guardians, and Authorized Representatives 09 40 49
Representatives of Education 17 22 39
Representatives of Employment 06 10 16
Health, Allied Health, Rehabilitation 10 16 26
Representative of Community Living 05 12 17
Representative of Technology 00 06 06
Total 195 128 323

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 59
Service Provider 18
Vendor 129
Repair Service 00
Others 02
Total 208

D. Anecdote

We served a client with Parkinson's and their condition is progressing to a point where they needed some recommendations around smartphone modifications as well as Dragon NaturallySpeaking to help them be able to continue to work on a limited basis. We demonstrated Dragon as well as an Amazon Echo device which did lead to loan events.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 51 73 37 161
Decided that an AT device/ service will not meet needs 05 07 07 19
Subtotal 56 80 44 180
Have not made a decision 04 07 03 14
Subtotal 60 87 47 194
Nonrespondent 01 00 00 01
Total 61 87 47 195
Performance on this measure 91.8% 91.95% 93.62%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 300 92.88%
Satisfied 09 2.79%
Satisfied somewhat 03 0.93%
Not at all satisfied 00 0%
Nonrespondent 11 3.41%
Total 323
Response rate % 96.59%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 07 00 34 41
2. AT was only available through the AT program. 20 01 70 91
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 02 02
4. Subtotal 27 01 106 134
5. None of the above 01 02 02 05
6. Subtotal 28 03 108 139
7. Nonrespondent 01 02 01 04
8. Total 29 05 109 143
9. Performance on this measure 96.43% 25% 96.3% 94.29%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 155 137 117 409
Decided that an AT device/ service will not meet needs 29 19 27 75
Subtotal 184 156 144 484
Have not made a decision 24 11 20 55
Subtotal 208 167 164 539
Nonrespondent 12 07 11 30
Total 220 174 175 569
Performance on this measure 88.04% 93.41% 87.8% 89.63%
ACL Performance Measure 90%
Met/Not Met Not Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 98.99% 95% Met
Response Rate 94.17% 90% Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 00
Family Members, Guardians and Authorized Representatives 00
Representatives of Education 08
Representatives of Employment 00
Rep Health, Allied Health, and Rehabilitation 02
Representatives of Community Living 00
Representatives of Technology 00
Unable to Categorize 00
TOTAL 10

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
00 02 08 10

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 08
AT Funding/Policy/ Practice 00
Combination of any/all of the above 00
Information Technology/Telecommunication Access 02
Transition 00
Total 10

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

VATP conducted a training for pediatric therapists on switch access. There were 8 live attendees but it was recorded for the many interested therapists who couldn’t attend (We are unable to quantify how many may have watched the recording as we were not the host.) The training consisted of 3 demos, a short video and a PowerPoint presentation over the course of an hour. It is a training we hope to develop into a regular offering annually for the same group or, with minor modifications, for another group. Adrienne Miao of the University of Vermont's Center on Disability and Community Inclusion was our host and we hope to work with her in the future.

Briefly describe one training activity related to transition conducted during the reporting period:

Briefly describe one training activity related to Information and Communication Technology accessibility:

VATP trained a local medical practice focused on Autism and other brain conditions on how to make their newsletters accessible, especially with regards to creating quality Alt Text.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 00
Training or Technical Assistance will be developed or implemented 02
No known outcome at this time 00
Nonrespondent 00
Total 02
Performance Measure Percentage 100%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 100%
Employment 00%
Health, Allied Health, Rehabilitation 00%
Community Living 00%
Technology (IT, Telecom, AT) 00%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

VATP provided technical assistance to the recently established University of Vermont doctoral program for Occupational Therapy. The program is setting up a functional living space for student lab work and hands on experience and VATP was asked for recommendations on AT that would be suited to the space, especially regarding smart home devices and technologies. We also provide technical assistance on some of the infrastructure challenges that might be encountered when setting up a smart home on a university network.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

VATP, in conjunction with HireAbility Vermont (formerly VocRehab), presented at a state agency CORE meeting on the results and lessons learned from the research grant, Linking Learning to Careers. The audience was mainly leaders from the state education agency and the format was a brief presentation on the results from the study, some anecdotal success stories, as well as a question and answers period. HireAbility also presented on how the learning from the grant has modified and informed their processes and procedures, including Assistive Technology consultations.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. VATP attended the Vermont DBHI+ Day for Deaf, DeafBlind, and Hard of Hearing Vermonters on April 30th, 2022, and event cohosted by Vermont HireAbility (formerly Vocational Rehabilitation), Deaf Vermonter Advocacy Services (DVAS), and Vancro Integrated Interpreting Services. This was the first in person meeting for this community since the beginning of the pandemic. While lack of in person connection has been challenging for everyone, it is especially acute in the DBHI+ community and there was much enthusiasm for an in-person event. Over 20 vendors and service organizations were present, including VATP. We displayed a variety of AT devices for any interested parties. Attendance at the event was 80+ individuals.

2. VATP continues to maintain and update a YouTube channel to support our program. The channel had over 31,000 views last year with 65 new subscribers. In a year when staff levels were, at times, reduced by 50% this was an excellent level of engagement. As we return to more normal staffing levels we are actively seeking ways to add new and innovative content to the channel for the coming years.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service		 AT Funding Total
Individuals with Disabilities 120 72 192
Family Members, Guardians and Authorized Representatives 137 69 206
Representative of Education 95 14 109
Representative of Employment 27 00 27
Representative of Health, Allied Health, and Rehabilitation 131 34 165
Representative of Community Living 50 16 66
Representative of Technology 03 01 04
Unable to Categorize 03 09 12
Total 566 215 781

Referral Types:

VATP has been publishing a regular newsletter on Assistive Technology and disability issues for a while now and we have seen an increase in clients that have learned about our program through this medium. We find that often specific topics get forwarded on and non-subscribers end up reaching out to us for services. The communities and individuals that end up contacting us are highly specific to the newsletter topic. And sometimes they even seek out resources beyond our scope such as adaptive outdoor recreational organizations. Our subscriber count continues to grow and as new technology and devices emerge, we have no shortage of topics to cover for the future.

Referral Sources:

VATP gets referrals from many entities across the state: VCIL, University of Vermont and their Center on Disability and Community Inclusion, school systems, AAAs, and the state's VocRehab office, HireAbility. We do not have a robust data system to track percentages, instead relying on Excel to manage our main intake requests. Nevertheless, we can estimate that the majority of our referrals come from partnerships with UVM's CDCI, school systems and the state Dept of Ed, and HireAbility. The rest come from a myriad of sources and a robust word of mouth community within the state's disability and aging communities. We are looking to develop that informal network further this coming FY with an added position funded by a supplemental grant from Money Follows the Person.

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Coordination/Collaboration activities are not required. You may report up to two MAJOR coordination/collaboration activities for this reporting period. How many will you be reporting? 1

A. Coordination/Collaboration

1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?

Vermont AT Program partnered with the Vermont Family Network on a vaccine clinic for children with special needs. We helped advise them on the range of sensory AT that was available and even provided some examples from our lending library at the time of the event. The clinic was part of a grant the VFN earned from COVID relief funding.

2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.

As a result of this collaboration, many children were vaccinated against COVID19 that might otherwise have been reluctant to be. We were able to share information about sensory AT with our partner organization and have considered adding some additional items to our inventory as a result.

3. What focus areas(s) were addressed by the initiative?

Health;

4. What AT Act authorized activity(s) were addressed?

Demonstration; Technical Assistance;

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

Center for Assistive Technology Act Data Assistance . Saved: Tue Feb 14 2023 16:37:25 GMT-0600 (Central Standard Time)

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This FY22 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.