National Assistive Technology Act Data System
Annual Progress Report - Full Report
North Carolina 2022
General Information
Statewide AT Program (Information to be listed in national State AT Program Directory)
Lead Agency
Implementing Entity
Program Director and Other Contacts
Person Responsible for completing this form if other than Program Director
Certifying Representative
State Financing
| Did your approved state plan for this reporting period include any State Financing? | Yes |
|---|---|
| Did your approved state plan for this reporting period include conducting a Financial Loan Program? | Yes |
| Area of Residence | Total | ||
|---|---|---|---|
|
Metro RUCC 1-3 |
Non-Metro RUCC 4-9 |
||
| Approved Loan made | 05 | 02 | 07 |
| Approved Not made | 03 | 00 | 03 |
| Rejected | 01 | 00 | 01 |
| Total | 09 | 02 | 11 |
2. Income of Applicants to Whom Loans Were Made
| Lowest Income: | $10,116 | Highest Income: | $139,024 |
|---|
| Sum of Incomes | Loans Made | Average Annual Income |
|---|---|---|
| $442,365 | 07 | $63,195 |
| Income Ranges | Total | ||||||
|---|---|---|---|---|---|---|---|
| $15,000 or Less |
$15,001- $30,000 |
$30,001- $45,000 |
$45,001- $60,000 |
$60,001- $75,000 |
$75,001 or More |
||
| Number of Loans | 01 | 02 | 00 | 01 | 00 | 03 | 07 |
| Percentage of Loans | 14.29% | 28.57% | 0% | 14.29% | 0% | 42.86% | 100% |
3. Loan Type
| Type of Loan | Number of Loans | Percentage of loans |
|---|---|---|
| Revolving Loans | 07 | 100% |
| Partnership Loans | ||
| Without interest buy-down or loan guarantee | 00 | 0% |
| With interest buy-down only | 00 | 0% |
| With loan guarantee only | 00 | 0% |
| With both interest buy-down and loan guarantee | 00 | 0% |
| Total | 07 | 100% |
| Type of Loan | Number of Loans | Dollar Value of Loans |
|---|---|---|
| Revolving Loans | 07 | $165,700 |
| Partnership Loans | 00 | $0 |
| Total | 07 | $165,700 |
4. Interest Rates
| Lowest | 4% |
|---|---|
| Highest | 4% |
| Sum of Interest Rates | Number of Loans Made | Average Interest Rate |
|---|---|---|
| 28 | 07 | 4% |
| Interest Rate | Number of loans |
|---|---|
| 0.0% to 2.0% | 00 |
| 2.1% to 4.0% | 07 |
| 4.1% to 6.0% | 00 |
| 6.1% to 8.0% | 00 |
| 8.1% - 10.0% | 00 |
| 10.1%-12.0% | 00 |
| 12.1%-14.0% | 00 |
| 14.1% + | 00 |
| Total | 07 |
5. Types and Dollar Amounts of AT Financed
| Type of AT | Number of Devices Financed | Dollar Value of Loans |
|---|---|---|
| Vision | 02 | $8,900 |
| Hearing | 00 | $0 |
| Speech communication | 00 | $0 |
| Learning, cognition, and developmental | 00 | $0 |
| Mobility, seating and positioning | 04 | $111,800 |
| Daily living | 00 | $0 |
| Environmental adaptations | 01 | $45,000 |
| Vehicle modification and transportation | 00 | $0 |
| Computers and related | 00 | $0 |
| Recreation, sports, and leisure | 00 | $0 |
| Total | 07 | $165,700 |
6. Defaults
| Number Loans in default | 00 |
|---|---|
| Net loss for loans in default | $0 |
B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services
1. Overview of Activities Performed
| How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? | 1 |
|---|
Activity 1
| How would you describe this state financing activity? | Other: ADRC/Access Grant under CARES Act |
|---|
2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected
| County of Residence | Individuals Served |
|---|---|
| A. Metro (RUCC 1-3) | 86 |
| B. Non-Metro (RUCC 4-9) | 22 |
| C. Total Served | 108 |
| Performance Measure | |
|---|---|
| D. Excluded from Performance Measure | 0 |
| E. Number of Individuals Included in Performance Measures | 108 |
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:
3. Types and Dollar Amounts of AT Funded
| Type of AT Device / Service | Number of Devices Funded | Value of AT Provided |
|---|---|---|
| Vision | 123 | $101,983 |
| Hearing | 76 | $10,518 |
| Speech communication | 10 | $4,155 |
| Learning, cognition, and developmental | 0 | $0 |
| Mobility, seating and positioning | 45 | $40,229 |
| Daily living | 143 | $14,588 |
| Environmental adaptations | 36 | $3,371 |
| Vehicle modification and transportation | 0 | $0 |
| Computers and related | 27 | $14,801 |
| Recreation, sports, and leisure | 69 | $19,635 |
| Total | 529 | $209,280 |
C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost
1. Overview of Activities Performed
| How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? | 0 |
|---|
D. Anecdote
From Amanda I hope this isn’t too long, but I wanted to express my full gratitude: As a first time auto buyer, navigating the loan process can be quite intimidating. However, the team at the Self-Help Credit Union guided me through every step. They made me feel like they were equally invested in my goals to gain more independence and because of their generosity, I am now the proud owner of a wheelchair accessible van. I can now venture out into the community with more confidence knowing that I have reliable transportation. I’m forever grateful for all the support the Self-Help Credit Union extended towards me.” Amanda
Mr. Royce is a 78-year-old gentleman who lives alone in a rural area of Eastern, NC. He was seen by NCATP due to concerns about his low vision. Mr. Royce explained that he has a lot of difficulty trimming his nails. He is unable to see his nail length and the nail clipper clearly enough to feel safe enough to trim his nails. He also mentioned he was having difficulty shaving and recently cut himself. Since the recent passing of his wife, he spends most of the time at home watching television from his recliner and he stated that he "really enjoys watching the news and movies". However, since his declining vision it has become increasingly difficult to enjoy this pastime. NCATP staff completed and AT Assessment and recommended an electric razor, magnifying nail clipper, and Iris Vision 2.0. All items were purchased under the Access grant. Mr. Royce was so excited and couldn't wait to try out his headset!
E. Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 00 | 01 | 109 | 110 |
| 2. AT was only available through the AT program. | 00 | 02 | 02 | 04 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
| 4. Subtotal | 00 | 03 | 111 | 114 |
| 5. None of the above | 00 | 01 | 00 | 01 |
| 6. Subtotal | 00 | 04 | 111 | 115 |
| 7. Nonrespondent | 00 | 00 | 00 | 00 |
| 8. Total | 00 | 04 | 111 | 115 |
| 9. Performance on this measure | NaN% | 75% | 100% | |
F. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 112 | 97.39% |
| Satisfied | 00 | 0% |
| Satisfied somewhat | 00 | 0% |
| Not at all satisfied | 01 | 0.87% |
| Nonrespondent | 02 | 1.74% |
| Total Surveyed | 115 | |
| Response rate % | 98.26% |
G. Notes:
NCATP received funding through the Division of Aging and Adult Services (DAAS) under the Cares Act. The first grant was to provide AT Assessments and training on assistive technology devices to individuals who are aging, disabled, and/or socially isolated. The second grant was to purchase identified equipment due to the lack of funds available for individuals who are aging. Both grants were due to expire at the end of September 2022; however, they were continued through September 30, 2023. NCATP has a small waiting list and will complete all services under both grants by mid-2023. At this time, no additional funding has been identified to continue purchases under the Access grant. Eighty-six people served are identified as being in a "metro" counties; however, 74 or these 86 individuals lived in the rural areas of these counties. This includes individuals served in Pitt (Greenville) and Brunswick (Leland) counties, which recently were identified as urban NC counties.
Reutilization
A. Number of Recipients of Reused Devices
| Activity | Number of Individuals Receiving a Device from Activity |
|---|---|
| A. Device Exchange | 35 |
| B. Device Refurbish/Repair - Reassign and/or Open Ended Loan | 47 |
| C. Total | 82 |
| Performance Measure | |
|---|---|
| D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. | 00 |
| E. Number of Individuals Included in Performance Measures | 82 |
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance
B. Device Exchange Activities
| Type of AT Device | Number of Devices Exchanged | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Exchanged | Savings to Consumers |
|---|---|---|---|---|
| Vision | 01 | $3,000 | $0 | $3,000 |
| Hearing | 00 | $0 | $0 | $0 |
| Speech Communication | 01 | $15,000 | $0 | $15,000 |
| Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
| Mobility, Seating and Positioning | 10 | $14,693 | $720 | $13,973 |
| Daily Living | 18 | $6,000 | $550 | $5,450 |
| Environmental Adaptations | 05 | $12,189 | $1,200 | $10,989 |
| Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
| Computers and Related | 00 | $0 | $0 | $0 |
| Recreation, Sports and Leisure | 00 | $0 | $0 | $0 |
| Total | 35 | $50,882 | $2,470 | $48,412 |
C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities
| Type of AT Device | Number of Devices Reassigned/Refurbished and Repaired | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Sold | Savings to Consumers |
|---|---|---|---|---|
| Vision | 04 | $10,021 | $0 | $10,021 |
| Hearing | 00 | $0 | $0 | $0 |
| Speech Communication | 03 | $1,361 | $0 | $1,361 |
| Learning, Cognition and Developmental | 04 | $100 | $0 | $100 |
| Mobility, Seating and Positioning | 15 | $5,607 | $0 | $5,607 |
| Daily Living | 12 | $197 | $0 | $197 |
| Environmental Adaptations | 03 | $750 | $0 | $750 |
| Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
| Computers and Related | 05 | $496 | $0 | $496 |
| Recreation, Sports and Leisure | 01 | $190 | $0 | $190 |
| Total | 47 | $18,722 | $0 | $18,722 |
D. Anecdote
NCATP staff in Raleigh was contacted by a gentleman whose wife was in nursing care following a medical complication with congestive heart failure. She could leave the center if she had a ramp and wheelchair to enter and exit her home. Under the device loan program, NCATP was able to loan a portable ramp allowing the couple to obtain a permanent structure and through the AT Reuse/Reassignment program, NCATP staff identified a gently used manual wheelchair that worked perfect for her. Staff delivered and set up the ramp and provided her husband the manual wheelchair. He was so excited and instantly contacted the nursing home arranging pick up of his wife. He contacted NCATP approximately 1 week later letting staff know his church was funding the permanent ramp and his wife was home and had attended church that Sunday in her new wheelchair.
E. Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 04 | 35 | 00 | 39 |
| 2. AT was only available through the AT program. | 03 | 00 | 31 | 34 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 01 | 04 | 04 | 09 |
| 4. Subtotal | 08 | 39 | 35 | 82 |
| 5. None of the above | 00 | 00 | 00 | 00 |
| 6. Subtotal | 08 | 39 | 35 | 82 |
| 7. Nonrespondent | 00 | 00 | 00 | 00 |
| 8. Total | 08 | 39 | 35 | 82 |
| 9. Performance on this measure | 100% | 100% | 100% | |
F. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 82 | 100% |
| Satisfied | 00 | 0% |
| Satisfied somewhat | 00 | 0% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 00 | 0% |
| Total Surveyed | 82 | |
| Response rate % | 100% |
G. Notes:
We are extremely happy with the performance measures and customer satisfaction this year. Staff have been very involved and made a great effort to assure needs were met and individuals were satisfied, as well as making sure all data was collected.
Device Loan
A. Short-Term Device Loans by Type of Purpose
| Primary Purpose of Short-Term Device Loan | Number |
|---|---|
| Assist in decision-making (device trial or evaluation) | 487 |
| Serve as loaner during service repair or while waiting for funding | 25 |
| Provide an accommodation on a short-term basis for a time-limited event/situation | 80 |
| Conduct training, self-education or other professional development activity | 46 |
| Total | 638 |
B. Short-Term Device Loan by Type of Borrower
| Type of Individual or Entity | Number of Device Borrowers | ||
|---|---|---|---|
| Desicion-making | All other Purposes | Total | |
| Individuals with Disabilities | 218 | 00 | 218 |
| Family Members, Guardians, and Authorized Representatives | 107 | 00 | 107 |
| Representative of Education | 56 | 40 | 96 |
| Representative of Employment | 00 | 01 | 01 |
| Representatives of Health, Allied Health, and Rehabilitation | 96 | 100 | 196 |
| Representatives of Community Living | 08 | 00 | 08 |
| Representatives of Technology | 02 | 10 | 12 |
| Total | 487 | 151 | 638 |
C. Length of Short-Term Device Loans
| Length of Short-Term Device Loan in Days | 14 |
|---|
D. Types of Devices Loaned
| Type of AT Device | Number of Devices | ||
|---|---|---|---|
| Desicion-making | All other Purposes | Total | |
| Vision | 34 | 00 | 34 |
| Hearing | 19 | 00 | 19 |
| Speech Communication | 148 | 100 | 248 |
| Learning, Cognition and Developmental | 53 | 40 | 93 |
| Mobility, Seating and Positioning | 35 | 00 | 35 |
| Daily Living | 53 | 00 | 53 |
| Environmental Adaptations | 45 | 00 | 45 |
| Vehicle Modification and Transportation | 00 | 00 | 00 |
| Computers and Related | 84 | 11 | 95 |
| Recreation, Sports and Leisure | 16 | 00 | 16 |
| Total | 487 | 151 | 638 |
E. Anecdote
NCATP staff worked with an employee of SAS Institute, a multinational developer of analytics software company. The employee experiences severe chronic pain impacting repetitive movements, energy and physical stamina. Prior to working with NCATP, she had one workstation that allowed her to move between a seated and reclined position with dual monitors. She was using an eye gaze system with a customized onscreen keyboard, two finger switches for each hand and a trackball for computer access. After trialing various switches, positioning, lighting, input methods, and seating, the following items were added to her office to allow her to alleviate her pain as much as possible by utilizing various positions, seating, access methods and movements: o Movement to a larger office with multiple workstations: Two LED daylight floor lamps to help reduce eye strain, fatigue, and headaches and increase focus: Customized mount adding a wooden panel with Pal Pad switches activated with foot control: Two switch array setup for each hand on dycem eliminating sliding when in reclining position: Two finger switches: A switch velcro’d on a DIY thumb mount: Switch for her to rock her hand to activate it on a separate DIY mount: Alternative seating workstation with a yogibo chair, yoga mat, iPad, and a DIY portable iPad stand for the iPad mount: Wooden panel with four casters attached (two with brakes), workout bench weight to stabilize and prevent tipping of the mount, and a metal mounting plate to attach the iPad mount: A sit-to-stand workstation with an ergonomic chair and a fatigue mat: Two separate workstations were created for when she is sitting and for when she is standing: DNS Software.
F. Access Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 178 | 36 | 150 | 364 |
| Decided that an AT device/ service will not meet needs | 13 | 10 | 25 | 48 |
| Subtotal | 191 | 46 | 175 | 412 |
| Have not made a decision | 27 | 04 | 44 | 75 |
| Subtotal | 218 | 50 | 219 | 487 |
| Nonrespondent | 00 | 00 | 00 | 00 |
| Total | 218 | 50 | 219 | 487 |
| Performance on this measure | 87.61% | 92% | 79.91% | |
G. Acquisition Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 04 | 01 | 11 | 16 |
| 2. AT was only available through the AT program. | 59 | 05 | 42 | 106 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 06 | 11 | 17 |
| 4. Subtotal | 63 | 12 | 64 | 139 |
| 5. None of the above | 03 | 01 | 07 | 11 |
| 6. Subtotal | 66 | 13 | 71 | 150 |
| 7. Nonrespondent | 00 | 00 | 01 | 01 |
| 8. Total | 66 | 13 | 72 | 151 |
| 9. Performance on this measure | 95.45% | 92.31% | 90.14% | |
H. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 549 | 86.05% |
| Satisfied | 62 | 9.72% |
| Satisfied somewhat | 04 | 0.63% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 23 | 3.61% |
| Total Surveyed | 638 | |
| Response rate % | 96.39% |
I. Notes:
NCATP saw an increase in deice demos this year as a result of individuals returning to the center post covid. We are not at pre-Covid numbers: however, we continue seeing an increase across all services.
Device Demonstration
A. Number of Device Demonstrations by Device Type
| Type of AT Device / Service | Number of Demonstrations of AT Devices / Services |
|---|---|
| Vision | 109 |
| Hearing | 15 |
| Speech Communication | 222 |
| Learning, Cognition and Developmental | 44 |
| Mobility, Seating and Positioning | 38 |
| Daily Living | 83 |
| Environmental Adaptations | 40 |
| Vehicle Modification and Transportation | 04 |
| Computers and Related | 182 |
| Recreation, Sports and Leisure | 17 |
| Total # of Device Demonstrations | 754 |
B. Types of Participants
| Type of Participant | Decision-Makers | Other Participants | Total |
|---|---|---|---|
| Individuals with Disabilities | 603 | 00 | 603 |
| Family Members, Guardians, and Authorized Representatives | 151 | 278 | 429 |
| Representatives of Education | 00 | 61 | 61 |
| Representatives of Employment | 00 | 11 | 11 |
| Health, Allied Health, Rehabilitation | 00 | 177 | 177 |
| Representative of Community Living | 00 | 97 | 97 |
| Representative of Technology | 00 | 138 | 138 |
| Total | 754 | 762 | 1,516 |
C. Number of Referrals
| Type of Entity | Number of Referrals |
|---|---|
| Funding Source (non-AT program) | 257 |
| Service Provider | 98 |
| Vendor | 91 |
| Repair Service | 02 |
| Others | 00 |
| Total | 448 |
D. Anecdote
Peter and his mom Lydia came into the Raleigh center and worked with staff to demo different switches (specifically ones he had not tried prior to coming to the center). Peter is 10 years old and receives total care from his mom. He cannot hold his head up without assistance and is non-verbal. The identified movements, without assistance, were head turns from right to left. Over the years, Peter has tried many switches; however, none has worked effectively. Peter spends most of his time lying down or in his wheelchair and switch access has been an issue due to the family not having a way to mount the switches parallel to his head. NCATP was able to demo a variety of switches for Peter and his mom. While none of the switches worked individually, they were able to identify the best options and then contacted a vendor to custom design a switch for Peter. Mom recently emailed NCATP staff with a photo of Peter using his new switch and expressed excitement and appreciation to NCATP and the demo/loan program.
E. Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 122 | 128 | 422 | 672 |
| Decided that an AT device/ service will not meet needs | 00 | 03 | 03 | 06 |
| Subtotal | 122 | 131 | 425 | 678 |
| Have not made a decision | 09 | 17 | 50 | 76 |
| Subtotal | 131 | 148 | 475 | 754 |
| Nonrespondent | 00 | 00 | 00 | 00 |
| Total | 131 | 148 | 475 | 754 |
| Performance on this measure | 93.13% | 88.51% | 89.47% | |
F. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 1,360 | 89.71% |
| Satisfied | 76 | 5.01% |
| Satisfied somewhat | 60 | 3.96% |
| Not at all satisfied | 20 | 1.32% |
| Nonrespondent | 00 | 0% |
| Total | 1,516 | |
| Response rate % | 100% |
G. Notes:
NCATP continues to see an increase in the number of demonstrations and individuals served post Covid.
Overall Performance Measures
Overall Acquisition Performance Measure
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 08 | 37 | 120 | 165 |
| 2. AT was only available through the AT program. | 62 | 07 | 75 | 144 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 01 | 10 | 15 | 26 |
| 4. Subtotal | 71 | 54 | 210 | 335 |
| 5. None of the above | 03 | 02 | 07 | 12 |
| 6. Subtotal | 74 | 56 | 217 | 347 |
| 7. Nonrespondent | 00 | 00 | 01 | 01 |
| 8. Total | 74 | 56 | 218 | 348 |
| 9. Performance on this measure | 94.59% | 78.57% | 89.86% | 89.05% |
| ACL Performance Measure | 85% | |||
| Met/Not Met | Met | |||
Overall Access Performance Measure
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 300 | 164 | 572 | 1,036 |
| Decided that an AT device/ service will not meet needs | 13 | 13 | 28 | 54 |
| Subtotal | 313 | 177 | 600 | 1,090 |
| Have not made a decision | 36 | 21 | 94 | 151 |
| Subtotal | 349 | 198 | 694 | 1,241 |
| Nonrespondent | 00 | 00 | 00 | 00 |
| Total | 349 | 198 | 694 | 1,241 |
| Performance on this measure | 89.68% | 89.39% | 86.46% | 87.83% |
| ACL Performance Measure | 90% | |||
| Met/Not Met | Not Met | |||
Overall Satisfaction Rating
| Customer Rating of Services | Percent | ACL Target | Met/Not Met |
|---|---|---|---|
| Highly satisfied and satisfied | 96.35% | 95% | Met |
| Response Rate | 98.94% | 90% | Met |
Training
A. Training Participants: Number and Types of Participants; Geographical Distribution
| Type of Participant | Number |
|---|---|
| Individuals with Disabilities | 239 |
| Family Members, Guardians and Authorized Representatives | 108 |
| Representatives of Education | 253 |
| Representatives of Employment | 364 |
| Rep Health, Allied Health, and Rehabilitation | 188 |
| Representatives of Community Living | 282 |
| Representatives of Technology | 100 |
| Unable to Categorize | 132 |
| TOTAL | 1,666 |
| Metro | Non Metro | Unknown | TOTAL |
|---|---|---|---|
| 855 | 811 | 00 | 1,666 |
B. Training Topics
| Primary Topic of Training | Participants |
|---|---|
| AT Products/Services | 741 |
| AT Funding/Policy/ Practice | 63 |
| Combination of any/all of the above | 825 |
| Information Technology/Telecommunication Access | 32 |
| Transition | 05 |
| Total | 1,666 |
C. Description of Training Activities
Describe innovative one high-impact assistance training activity conducted during the reporting period:
Four NCATP staff (3 assistive technologists and 1 SLP) hosted a virtual training series titled “Using AT…”. The following trainings were provided to attendees: • Using AT…To Grow Your AT Toolbox o Day 1: focus on elementary school on 8/11/21 with 78 attendees o Day 2: focus on middle and high school on 8/12/21 with 58 attendees • Using AT…To Navigate the Paths to Employment on 12/7/21 with 73 attendees • Using AT…To Reach Your Independence Goals on 3/15/22 with 136 attendees Two of the trainings focused on how to use AT to increase access in the secondary school setting, one focused on use of and access to AT in employment and post-secondary training and the final focused on use of AT for independence in home and community. A range of attendees across several disciplines attended the workshop. Some examples are: Educators, EC Directors, SLP’s, OT’s and PT’s, VR Counselors and Administrators, Business Liaisons and Human Resource professionals, other DHHS employees, Care givers and Family Members, Social workers, and Individuals with disabilities.
Briefly describe one training activity related to transition conducted during the reporting period:
Two NCATP staff presented at a conference titled Disability in a Day at North Wilke Community College. The audience consisted of students with disabilities and professionals. Attendees included Vocational Rehabilitation Counselors, Disability Coordinators across NC Community Colleges, and students. The presentation focused on providing information about NCATP, the services NCATP can provide as well as an introduction to Assistive Technology Devices that can be used in the classroom. Approximately 65 people attended this break out session providing positive feedback on the follow up survey. Follow up was also provided to students and Disability Services Coordinators at 5 separate community colleges.
Briefly describe one training activity related to Information and Communication Technology accessibility:
NCATP staff worked with the Division of Services for the Blind (DSB) and the Deaf Blind Focus Group to develop fact sheets as part of a curriculum for individuals who are deaf/blind, caregivers and providers. NCATP staff specifically provided information related to assistive technology devices for Braille output, as well as tested and provided feedback on access to tele-health portals. Step by step fact sheets on how to use assistive technology before, during and after a telehealth appointment were created. Examples of telehealth portals reviewed are patient portals to check prescription refills, schedule an appointment, message a care provider prior to, during and after an appointment. NCATP and DSB staff co-presented at 2 workshops for individuals who are deaf/blind prior to NCATP providing the fact sheets directly to DSB staff for implementation in their upcoming training events.
D. IT/Telecommunications Training Performance Measure
| Outcome/Result From IT/Telecommunications Training Received | Number |
|---|---|
| IT and Telecommunications Procurement or Dev Policies | 00 |
| Training or Technical Assistance will be developed or implemented | 32 |
| No known outcome at this time | 00 |
| Nonrespondent | 00 |
| Total | 32 |
| Performance Measure Percentage | 100% |
| ACL Target Percentage | 70% |
| Met/Not Met | Met |
E. Notes:
Technical Assistance
A. Frequency and Nature of Technical Assistance
| Education | 06% |
|---|---|
| Employment | 17% |
| Health, Allied Health, Rehabilitation | 08% |
| Community Living | 14% |
| Technology (IT, Telecom, AT) | 55% |
| Total | 100% |
B. Description of Technical Assistance
Describe Innovative one high-impact assistance activity that is not related to transition:
NCATP staff located within Wake Forest Baptist Medical Center was contacted by the Clinical Director to provide technical assistance on implementing assistive technology within the rehab process. The purpose was to introduce the therapy team consisting of 45 Occupational Therapist, Speech Language Pathologist, Physical Therapist and Recreational Therapist to assistive technology and set up a process for introducing patients to the field of AT. Staff provided direct feedback to the process and set up “Lunch N Learn” series for the 45 therapists. The series lasted over 6 months/1 time per month and consisted of assistive technology videos’, center tours, demo stations, and hands on direct patient interaction with A.T. devices
Breifly describe one technical assistance activity related to transition conducted during the reporting period:
NCATP was contacted by the Division of Health Benefits (DHB) to provide technical assistance around assistive technology services and devices for individuals and staff at three of the state’s residential facilities. Under the Olmstead Act, NC is working diligently to transition individuals into community living settings. Staff at state facilities are less familiar with options available and how to best identify next steps when looking at assistive technology and resource availability. The NCATP Director worked with the Professional Development Consultant with DHB to identify areas of improvement and training opportunities. Additional NCATP staff were included to identify best options for assistive technology during the transition period. Facility staff and leaders within the three state operated facilities are now participating in monthly workshops developing skills and partnerships assisting in transitioning individuals across the state. NCATP will be providing training on AT de
C. Notes:
Public Awareness
Public Awareness Activities
Public Awareness Narratives
Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.
1. NCATP hosted the 2nd Virtual AT Expo Vendor event on October 7, 2021. This annual affair meets the needs of NC citizens with disabilities by providing access to numerous services. Three hundred seventy-five individuals participated with 55 participants representing 17 states including Alaska, New York, Missouri, and Utah and one country (United Kingdom). Fourteen vendors participated in 25-minute sessions to share information and show their assistive technology or durable medical equipment. NCATP Grant Advisory Council (GAC) presented the Stephen E Sallee Awards of Excellence to two individuals with outstanding service in the field of assistive technology. Attending participants included individuals with disabilities, parents of children with special needs, older adults, caregivers, professionals in the field, state policymakers, and other various professionals. CART was provided by Caption Perfect, Inc., and American Sign Language was provided by the NC Division of Services for The Deaf and The Hard of Hearing. We are thankful to our supporters of our Virtual Expo to Easter Seals UCP, Self Help, NC AgrAbility Partnership, and NC Division of Services for The Deaf and The Hard of Hearing. The NCATP staff are currently working on the 3rd Virtual AT Expo for 2022-2023 federal year.
2. In conjunction with Older American Month in May, 2022, NCATP hosted three AT Pop-Up events across the state (Morganton-west, Raleigh-central, and Greenville-east) focusing on Aging Resources. These events were open to everyone with a specific focus on individuals age 55 or older, caregivers and providers supporting individuals who are aging, disabled, or facing long-term medical conditions. Local experts and vendors shared information and provided resources for attendees who could drive up or walk through the event. Participating vendors included Division of Services for the Deaf and Hard of Hearing, Division of Services for the Blind, The Senior Blind Program, local Senior Centers, assistive technology vendors representing mobility, vision, hearing, and smart home technologies, Money Follows the Person, Covid vaccine providers and many more. A total of 250 participants were in attendance across the state. NCATP received positive feedback from vendors and attendees who are interested in future AT Pop Up events. Currently NCATP staff are planning the 2023 AT Pop Up events in Winston-Salem, Sanford, and Wilmington with a focus on accessible gaming and recreation.
Information And Assistance
| Types of Recipients | AT Device/ Service |
AT Funding | Total |
|---|---|---|---|
| Individuals with Disabilities | 1,285 | 164 | 1,449 |
| Family Members, Guardians and Authorized Representatives | 571 | 115 | 686 |
| Representative of Education | 242 | 08 | 250 |
| Representative of Employment | 575 | 07 | 582 |
| Representative of Health, Allied Health, and Rehabilitation | 813 | 98 | 911 |
| Representative of Community Living | 372 | 40 | 412 |
| Representative of Technology | 466 | 46 | 512 |
| Unable to Categorize | 00 | 00 | 00 |
| Total | 4,324 | 478 | 4,802 |
Referral Types:
NCATP partnered with the Division of Vocational Rehabilitation Services (DVRS) and the Department of Public Instruction (DPI) to provide 4 AT Toolkit Virtual trainings. These trainings focused on AT in the classroom in transition for school to work, in post-secondary training and employment and finally in independent living. As a result, NCATP saw an increase in the number of referrals from DVRS, specifically for individuals in post secondary education. NCATP partnered with the Division of Aging and Adult Services (DAAS) providing assistive technology technical assistance to staff and individual assistance to seniors identified. As a result, NCATP provided device demos/loans to over 200 individuals over the age of 62 and provided 109 people specific AT devices under the second grant. This has increased the knowledge of NCATP services across the programs working with DAAS.
Referral Sources:
NCATP continues to see a significant number of referrals from individual practitioners such as physicians, therapists, and social workers. Approximately 40% of NCATP referrals come from this referring source and approximately half of the devices demoed and/or loaned are within the communication category. Most of these referrals are children under the age of 18 year; however, we see a significant number of referrals from case managers working within the I/DD waiver. Again, most of the individuals referred are looking for options within the communication category. NCATP is currently working with Division of Health Benefits (DHB) and Money Follows the Person (MFP) to address specific needs of individuals diagnosed with I/DD who are at risk for institutionalization and/or are currently residing in a state operated facility and are interested in transitioning.Under the partnership with DAAS (noted above), NCATP has seen a significant number of referrals from the Older Blind Program.
Notes:
NCATP has a staff of 19 individuals including 2 temporary employees who provide all the services required across the state. Balancing referrals and services with the number of staff with expertise to provide these services continues to be a challenge.
Coordination/Collaboration and State Improvement Outcomes
Overview of Coordination/Collaboration Activities
| Coordination/Collaboration activities are not required. You may report up to two MAJOR coordination/collaboration activities for this reporting period. How many will you be reporting? | 1 |
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A. Coordination/Collaboration
1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?
NCATP received additional funding under the Cares Act as part of an MOU with the Division of Aging and Adult Services (DAAS). The initial funding in 2020 under the ADRC grant allowing NCATP to identify needs within the state and across the senior population. One specific concern was the lack of funding and access to AT items needed to remain independent. NCATP received a second grant (Access) for the purpose of providing AT items directly to individuals assisting them to remain independent in their homes and communities. NCATP also implemented the Accessibility4 All virtual demos occurring weekly highlighting products across all categories. These videos are captioned and uploaded to the You Tube channel and shared with partners and individuals, as needed.
2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.
NCATP provided 529 devices to 109 individuals across the state. Presentations at Senior Blind Programs, Senior Centers, Money Follow the Person work groups, Healthy Aging, and NC Falls Prevention helped identify individuals in need and at risk of social isolation and/or nursing care. NCATP will continue serving individuals for the 2022-2023 year; however, additional funding specific for AT devices for individuals has not currently been identified.
3. What focus areas(s) were addressed by the initiative?
Housing / Home Automation; Community Participation and Integration; Recreation / Leisure; Health; Aging; Transition(school to work or congregate care to community); Aging and Disability Network / No Wrong Door; Veterans;
4. What AT Act authorized activity(s) were addressed?
Device Loan; Demonstration; State Financing;
Overview of State Improvement Activities
| State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? | 00 |
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Additional And Leveraged Funds
| Did you have Additional and Leveraged Funding to Report? | Yes |
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A. Leveraged Funding for State Plan Activities
| Fund Source | Amount | Use of Funds | Data Reported |
|---|---|---|---|
| Private | $23,243 | Demonstration | True |
| Private | $26,243 | Device Loan | True |
| Private | $26,243 | Training | True |
| Private | $26,243 | Public Awareness, I&A | True |
| Federal | $190,157 | State Financing | True |
| Federal | $258,165 | Technical Assistance | True |
| Private | $26,243 | Technical Assistance | True |
| Private | $26,243 | Public Awareness, I&A | True |
| Amount: $602,780 |
For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.
NCATP received an additional $399,900.00 in state funding for assistive technology equipment. These funds were to be used for purchasing equipment for the nine AT Centers across the state for the purpose of demonstration and loan. NCATP will receive an additional $400,000 for state year 2021-2022. Funds have bee and are currently being used to update older AT equipment in the centers. Some new equipment has been used for device demonstration and device loans and these events were counted in the data reported.
B. Public Health Workforce Grant Award |
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All Section 4 AT Act grantees were awarded $80,000.00 in supplimental Public Health Workforce grant funding to increase the full-time equivalent (FTE) of staff withing the disability and aging network for public health professionals. Please document the status of these funds below. |
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C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).
NCATP received a total of $448,321.00 under the Cares Act to provide technical assistance and devices to individuals who are aging and socially isolated. These numbers were reported in state financing and in Collaboration.
Center for Assistive Technology Act Data Assistance . Saved: Tue Feb 14 2023 16:34:32 GMT-0600 (Central Standard Time)