National Assistive Technology Act Data System

Annual Progress Report - Full Report

Wisconsin 2021

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
WisTech Program
State AT Program Title:
State AT Program URL
https://www.dhs.wisconsin.gov/wistech/index.htm
Mailing Address:
1 W. Wilson St., Room 551, PO Box 2659
City:
Madison
State:
Wisconsin
Zip Code:
53703
Program Email:
DHSWistech@dhs.wisconsin.gov
Phone:
608-514-2513
TTY:

Lead Agency

Agency Name:
Wisconsin Department of Health Services - Bureau of Aging and Disability Resources
Mailing Address:
1 W. Wilson St., Room 551, PO Box 2659
City:
Madison
State:
Wisconsin
Zip Code:
53703
Program URL:
https://www.dhs.wisconsin.gov/dph/badr.htm

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Plummer, Laura
Title:
Assistive Technology Program Coordinator
Phone:
608-514-2513
E-mail:
laura.plummer1@dhs.wisconsin.gov
Program Director at Lead Agency (last, first):
Plummer, Laura
Title:
Assistive Technology Program Coordinator
Phone:
608-514-2513
E-mail:
laura.plummer1@dhs.wisconsin.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Sobczyk, Lisa
Title:
Social Services Supervisor
Phone:
608-266-9354
E-mail:
lisa.sobczyk@dhs.wisconsin.gov

Certifying Representative

Name (last, first):
Molke, Carrie
Title:
Bureau Director
Phone:
608-267-5267
E-mail:
Carrie.Molke@dhs.wisconsin.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 08 00 08
Approved Not made 10 03 13
Rejected 06 00 06
Total 24 03 27

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $13,864 Highest Income: $88,430

Average Income
Sum of Incomes Loans Made Average Annual Income
$373,486 08 $46,686

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 02 01 02 01 01 01 08
Percentage of Loans 25% 12.5% 25% 12.5% 12.5% 12.5% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 04 50%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 04 50%
With both interest buy-down and loan guarantee 00 0%
Total 08 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 04 $23,480
Partnership Loans 04 $35,904
Total 08 $59,384

4. Interest Rates

Interest Rates
Lowest 5.75%
Highest 5.75%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
46 08 5.75%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 00
4.1% to 6.0% 08
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 08

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 01 $1,998
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 01 $937
Daily living 00 $0
Environmental adaptations 01 $5,000
Vehicle modification and transportation 04 $50,808
Computers and related 01 $641
Recreation, sports, and leisure 00 $0
Total 08 $59,384

6. Defaults

Defaults
Number Loans in default 02
Net loss for loans in default $12,658

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 1
Activity 1
How would you describe this state financing activity?Telecommunications equipment distribution

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of ResidenceIndividuals Served
A. Metro (RUCC 1-3)898
B. Non-Metro (RUCC 4-9)598
C. Total Served1496

Performance Measure
D. Excluded from Performance Measure1496
E. Number of Individuals Included in Performance Measures0

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

Performance measures were not collected from these programs.

3. Types and Dollar Amounts of AT Funded

Type of AT Device / ServiceNumber of Devices
Funded
Value of
AT Provided
Vision 4519679.00
Hearing 2522559227.00
Speech communication232115785.00
Learning, cognition, and developmental 00.00
Mobility, seating and positioning00.00
Daily living 00.00
Environmental adaptations00.00
Vehicle modification and transportation 00.00
Computers and related 19895165.00
Recreation, sports, and leisure00.00
Total2997789856.00



C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

A consumer reached out to the Wisloan program to apply for a loan to purchase a wheelchair accessible van. She had great difficulty trying to get financing and funding elsewhere. Wisloan provided financing for the much needed family van. When asked about the Wisloan program she said “My son has Cerebral Palsy and is a wheelchair user. He needed specific modifications done so that he could independently get in and out of our vehicle. It was very challenging getting him to all of his appointments without adequate transportation. With a loan through the Wisloan program and the help of the staff, we were able to purchase a van that fits his needs. We are so grateful for the Wisloan program!”

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 08 08
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 08 08
5. None of the above 00 00 00 00
6. Subtotal 00 00 08 08
7. Nonrespondent 00 00 00 00
8. Total 00 00 08 08
9. Performance on this measure NaN% NaN% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 08 0.53%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 1,496 99.47%
Total Surveyed 1,504
Response rate % 0.53%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 71
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 594
C. Total 665

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 245
F. Number of Individuals Included in Performance Measures 420

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

Our partner through the Department of Corrections conducts Refurbishment and Reuse activities but they are not able to provide devices directly to individuals. All ReUse for this program is conducted via third party so it is not possible to collect performance measures or satisfaction data. Furthermore, with the necessity of contact-less pickup or delivery, it often was not possible to get full compliance with completion of outcomes.

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 06 $1,818 $0 $1,818
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 32 $19,926 $4,915 $15,011
Daily Living 32 $4,225 $1,740 $2,485
Environmental Adaptations 13 $2,166 $100 $2,066
Vehicle Modification & Transportation 03 $19,000 $14,000 $5,000
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 86 $47,135 $20,755 $26,380

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 50 $2,067 $0 $2,067
Hearing 61 $14,009 $0 $14,009
Speech Communication 04 $439 $0 $439
Learning, Cognition and Developmental 04 $239 $110 $129
Mobility, Seating and Positioning 400 $116,163 $14,920 $101,243
Daily Living 96 $9,439 $65 $9,374
Environmental Adaptations 07 $708 $0 $708
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 02 $1,399 $0 $1,399
Recreation, Sports and Leisure 07 $2,135 $0 $2,135
Total 631 $146,598 $15,095 $131,503

D. Anecdote

IndependenceFirst, a WisTech subcontractor, worked with a consumer with a traumatic brain injury that uses a power wheelchair for mobility outside of his home. This individual also relies on public transportation which is somewhat distant from his residence. This individual also lives in Wisconsin so his mobility equipment is subject to a wide range of weather conditions which tend to cause the devices to wear out prior to his eligibility for replacements. This consumer recently obtained a re-use wheelchair from WisTech and IndepdenceFirst after he learned his current chair could no longer be repaired. He was ecstatic because it the used wheelchair fit him better and had better suspension than his old chair. He quickly modified the used chair with a homemade cane holder. He felt that having reliable mobility would allow him to attend training to develop computer skills which he needs in order to obtain employment. The used chair is a life changer as he strives to become economically self-sufficient.