National Assistive Technology Act Data System
Annual Progress Report - Full Report
North Carolina 2021
General Information
Statewide AT Program (Information to be listed in national State AT Program Directory)
State AT Program Title:
North Carolina Assistive Technology Program (NCATP)
State AT Program Title:
State AT Program URL
https://www.ncdhhs.gov/divisions/vocational-rehabilitation-services/north-carolina-assistive-technol
Mailing Address:
805 Ruggles Drive, MSC 2801
City:
Raleigh
State:
NC
Zip Code:
27699
Program Email:
tammy.koger@dhhs.ng.gov
Phone:
919-855-3544
TTY:
Lead Agency
Agency Name:
NC Department of Health and Human Services DVRS
Mailing Address:
805 Ruggles Drive, MSC 2801
City:
Raleigh
State:
NC
Zip Code:
27699
Program URL:
https://www.ncdhhs.gov/
Implementing Entity
Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:
Program Director and Other Contacts
Program Director for State AT Program (last, first):
Koger, Tammy
Title:
Director, NCATP
Phone:
919-855-3544
E-mail:
tammy.koger@dhhs.nc.gov
Program Director at Lead Agency (last, first):
Koger, Tammy
Title:
Director, NCATP
Phone:
919-855-3544
E-mail:
tammy.koger@dhhs.nc.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:
Person Responsible for completing this form if other than Program Director
Name (last, first):
Title:
Phone:
E-mail:
Certifying Representative
Name (last, first):
Cohen, Mandy
Title:
Secretary, DHHS
Phone:
919-855-4800
E-mail:
mandy.cohen@dhhs.nc.gov
State Financing
| Did your approved state plan for this reporting period include any State Financing? | Yes |
|---|---|
| Did your approved state plan for this reporting period include conducting a Financial Loan Program? | Yes |
| Area of Residence | Total | ||
|---|---|---|---|
|
Metro RUCC 1-3 |
Non-Metro RUCC 4-9 |
||
| Approved Loan made | 05 | 02 | 07 |
| Approved Not made | 00 | 00 | 00 |
| Rejected | 00 | 01 | 01 |
| Total | 05 | 03 | 08 |
2. Income of Applicants to Whom Loans Were Made
| Lowest Income: | $9,716 | Highest Income: | $68,121 |
|---|
| Sum of Incomes | Loans Made | Average Annual Income |
|---|---|---|
| $284,628 | 07 | $40,661 |
| Income Ranges | Total | ||||||
|---|---|---|---|---|---|---|---|
| $15,000 or Less |
$15,001- $30,000 |
$30,001- $45,000 |
$45,001- $60,000 |
$60,001- $75,000 |
$75,001 or More |
||
| Number of Loans | 01 | 01 | 02 | 02 | 01 | 00 | 07 |
| Percentage of Loans | 14.29% | 14.29% | 28.57% | 28.57% | 14.29% | 0% | 100% |
3. Loan Type
| Type of Loan | Number of Loans | Percentage of loans |
|---|---|---|
| Revolving Loans | 07 | 100% |
| Partnership Loans | ||
| Without interest buy-down or loan guarantee | 00 | 0% |
| With interest buy-down only | 00 | 0% |
| With loan guarantee only | 00 | 0% |
| With both interest buy-down and loan guarantee | 00 | 0% |
| Total | 07 | 100% |
| Type of Loan | Number of Loans | Dollar Value of Loans |
|---|---|---|
| Revolving Loans | 07 | $36,952 |
| Partnership Loans | 00 | $0 |
| Total | 07 | $36,952 |
4. Interest Rates
| Lowest | 4% |
|---|---|
| Highest | 4% |
| Sum of Interest Rates | Number of Loans Made | Average Interest Rate |
|---|---|---|
| 28 | 07 | 4% |
| Interest Rate | Number of loans |
|---|---|
| 0.0% to 2.0% | 00 |
| 2.1% to 4.0% | 07 |
| 4.1% to 6.0% | 00 |
| 6.1% to 8.0% | 00 |
| 8.1% - 10.0% | 00 |
| 10.1%-12.0% | 00 |
| 12.1%-14.0% | 00 |
| 14.1% + | 00 |
| Total | 07 |
5. Types and Dollar Amounts of AT Financed
| Type of AT | Number of Devices Financed | Dollar Value of Loans |
|---|---|---|
| Vision | 02 | $3,829 |
| Hearing | 01 | $2,513 |
| Speech communication | 00 | $0 |
| Learning, cognition, and developmental | 00 | $0 |
| Mobility, seating and positioning | 02 | $22,610 |
| Daily living | 00 | $0 |
| Environmental adaptations | 02 | $8,000 |
| Vehicle modification and transportation | 00 | $0 |
| Computers and related | 00 | $0 |
| Recreation, sports, and leisure | 00 | $0 |
| Total | 07 | $36,952 |
6. Defaults
| Number Loans in default | 00 |
|---|---|
| Net loss for loans in default | $0 |
B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services
1. Overview of Activities Performed
| How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? | 0 |
|---|
C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost
1. Overview of Activities Performed
| How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? | 0 |
|---|
D. Anecdote
As a result of a fall and subsequent surgeries, Cherri F has mobility limitations that make it impossible for her to get up and down the stairs at her home. She has been unable to access the second level of her home due to not being able to maneuver the stairs for several years. The unique design of the staircase had made it very difficult to find a good and affordable solution. Through work with the NCATP program and the Alternative Financing Program (AFP) with Self-Help Credit Union, a solution was identified, and Ms. F. was able to purchase the perfect stairlift allowing her access to the upstairs of her home. Ms. F. was overjoyed that a workable solution was identified, and the AFP program was available to help her purchase the lift. Ms. F shared a photo showing her appreciation and wonderful smile as she uses her new lift.
E. Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 00 | 00 | 03 | 03 |
| 2. AT was only available through the AT program. | 00 | 00 | 00 | 00 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 03 | 03 |
| 4. Subtotal | 00 | 00 | 06 | 06 |
| 5. None of the above | 00 | 00 | 00 | 00 |
| 6. Subtotal | 00 | 00 | 06 | 06 |
| 7. Nonrespondent | 00 | 00 | 01 | 01 |
| 8. Total | 00 | 00 | 07 | 07 |
| 9. Performance on this measure | NaN% | NaN% | 85.71% | |
F. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 07 | 100% |
| Satisfied | 00 | 0% |
| Satisfied somewhat | 00 | 0% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 00 | 0% |
| Total Surveyed | 07 | |
| Response rate % | 100% |
G. Notes:
Reutilization
A. Number of Recipients of Reused Devices
| Activity | Number of Individuals Receiving a Device from Activity |
|---|---|
| A. Device Exchange | 17 |
| B. Device Refurbish/Repair - Reassign and/or Open Ended Loan | 130 |
| C. Total | 147 |
| Performance Measure | |
|---|---|
| D. Device Exchange - Excluded from Performance Measure | 00 |
| E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients | 00 |
| F. Number of Individuals Included in Performance Measures | 147 |
If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:
B. Device Exchange Activities
| Type of AT Device | Number of Devices Exchanged | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Exchanged | Savings to Consumers |
|---|---|---|---|---|
| Vision | 00 | $0 | $0 | $0 |
| Hearing | 00 | $0 | $0 | $0 |
| Speech Communication | 00 | $0 | $0 | $0 |
| Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
| Mobility, Seating and Positioning | 03 | $340 | $0 | $340 |
| Daily Living | 12 | $13,374 | $500 | $12,874 |
| Environmental Adaptations | 01 | $8,000 | $0 | $8,000 |
| Vehicle Modification & Transportation | 01 | $17,000 | $10,000 | $7,000 |
| Computers and Related | 00 | $0 | $0 | $0 |
| Recreation, Sports and Leisure | 00 | $0 | $0 | $0 |
| Total | 17 | $38,714 | $10,500 | $28,214 |
C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities
| Type of AT Device | Number of Devices Reassigned/Refurbished and Repaired | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Sold | Savings to Consumers |
|---|---|---|---|---|
| Vision | 00 | $0 | $0 | $0 |
| Hearing | 00 | $0 | $0 | $0 |
| Speech Communication | 04 | $8,550 | $0 | $8,550 |
| Learning, Cognition and Developmental | 96 | $1,405 | $0 | $1,405 |
| Mobility, Seating and Positioning | 21 | $13,898 | $0 | $13,898 |
| Daily Living | 04 | $203 | $0 | $203 |
| Environmental Adaptations | 01 | $700 | $0 | $700 |
| Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
| Computers and Related | 02 | $165 | $0 | $165 |
| Recreation, Sports and Leisure | 02 | $1,215 | $0 | $1,215 |
| Total | 130 | $26,136 | $0 | $26,136 |
D. Anecdote
A year into the CoVid pandemic, local communities were setting up mass vaccine sites across North Carolina. Several communities reached out to NCATP to provide durable medical equipment for need at these vaccine sites. Items needed were manual wheelchairs, walkers, and other devices assisting individuals with mobility limitations. NCATP utilized the AT Reuse program and provided several manual chairs and other devices to local communities across the state. AT staff picked up and delivered devices to local vaccine sites and provided instruction on assisting individuals with mobility limitations during the vaccine process.