National Assistive Technology Act Data System

Annual Progress Report - Full Report

North Carolina 2021

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
North Carolina Assistive Technology Program (NCATP)
State AT Program Title:
State AT Program URL
https://www.ncdhhs.gov/divisions/vocational-rehabilitation-services/north-carolina-assistive-technol
Mailing Address:
805 Ruggles Drive, MSC 2801
City:
Raleigh
State:
NC
Zip Code:
27699
Program Email:
tammy.koger@dhhs.ng.gov
Phone:
919-855-3544
TTY:

Lead Agency

Agency Name:
NC Department of Health and Human Services DVRS
Mailing Address:
805 Ruggles Drive, MSC 2801
City:
Raleigh
State:
NC
Zip Code:
27699
Program URL:
https://www.ncdhhs.gov/

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Koger, Tammy
Title:
Director, NCATP
Phone:
919-855-3544
E-mail:
tammy.koger@dhhs.nc.gov
Program Director at Lead Agency (last, first):
Koger, Tammy
Title:
Director, NCATP
Phone:
919-855-3544
E-mail:
tammy.koger@dhhs.nc.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Cohen, Mandy
Title:
Secretary, DHHS
Phone:
919-855-4800
E-mail:
mandy.cohen@dhhs.nc.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 05 02 07
Approved Not made 00 00 00
Rejected 00 01 01
Total 05 03 08

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $9,716 Highest Income: $68,121

Average Income
Sum of Incomes Loans Made Average Annual Income
$284,628 07 $40,661

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 01 01 02 02 01 00 07
Percentage of Loans 14.29% 14.29% 28.57% 28.57% 14.29% 0% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 07 100%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 00 0%
With both interest buy-down and loan guarantee 00 0%
Total 07 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 07 $36,952
Partnership Loans 00 $0
Total 07 $36,952

4. Interest Rates

Interest Rates
Lowest 4%
Highest 4%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
28 07 4%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 07
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 07

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 02 $3,829
Hearing 01 $2,513
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 02 $22,610
Daily living 00 $0
Environmental adaptations 02 $8,000
Vehicle modification and transportation 00 $0
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 07 $36,952

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 0


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

As a result of a fall and subsequent surgeries, Cherri F has mobility limitations that make it impossible for her to get up and down the stairs at her home. She has been unable to access the second level of her home due to not being able to maneuver the stairs for several years. The unique design of the staircase had made it very difficult to find a good and affordable solution. Through work with the NCATP program and the Alternative Financing Program (AFP) with Self-Help Credit Union, a solution was identified, and Ms. F. was able to purchase the perfect stairlift allowing her access to the upstairs of her home. Ms. F. was overjoyed that a workable solution was identified, and the AFP program was available to help her purchase the lift. Ms. F shared a photo showing her appreciation and wonderful smile as she uses her new lift.

Cherri-Stair Lift
Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 03 03
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 03 03
4. Subtotal 00 00 06 06
5. None of the above 00 00 00 00
6. Subtotal 00 00 06 06
7. Nonrespondent 00 00 01 01
8. Total 00 00 07 07
9. Performance on this measure NaN% NaN% 85.71%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 07 100%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 07
Response rate % 100%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 17
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 130
C. Total 147

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 147

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 03 $340 $0 $340
Daily Living 12 $13,374 $500 $12,874
Environmental Adaptations 01 $8,000 $0 $8,000
Vehicle Modification & Transportation 01 $17,000 $10,000 $7,000
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 17 $38,714 $10,500 $28,214

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 04 $8,550 $0 $8,550
Learning, Cognition and Developmental 96 $1,405 $0 $1,405
Mobility, Seating and Positioning 21 $13,898 $0 $13,898
Daily Living 04 $203 $0 $203
Environmental Adaptations 01 $700 $0 $700
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 02 $165 $0 $165
Recreation, Sports and Leisure 02 $1,215 $0 $1,215
Total 130 $26,136 $0 $26,136

D. Anecdote

A year into the CoVid pandemic, local communities were setting up mass vaccine sites across North Carolina. Several communities reached out to NCATP to provide durable medical equipment for need at these vaccine sites. Items needed were manual wheelchairs, walkers, and other devices assisting individuals with mobility limitations. NCATP utilized the AT Reuse program and provided several manual chairs and other devices to local communities across the state. AT staff picked up and delivered devices to local vaccine sites and provided instruction on assisting individuals with mobility limitations during the vaccine process.