National Assistive Technology Act Data System

Annual Progress Report - Full Report

Maine 2021

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Maine CITE Program
State AT Program Title:
State AT Program URL
http:www.mainecite.org
Mailing Address:
46 University Dr
City:
Augusta
State:
Maine
Zip Code:
04330
Program Email:
iweb@maincecite.org
Phone:
207-621-3195
TTY:

Lead Agency

Agency Name:
Maine Department of Education
Mailing Address:
23 State House Station
City:
Augusta
State:
Maine
Zip Code:
04333
Program URL:
www.mdoe@maine.gov

Implementing Entity

Name of Implementing Agency:
Maine CITE Coordinating Center
Mailing Address:
46 Univeristy Dr
City
Augusta
State:
Maine
Zip Code:
04330
Program URL:
www.mainecite.org

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Wright, Jessica
Title:
Director
Phone:
207-621-3195
E-mail:
jwright@mainecite.org
Program Director at Lead Agency (last, first):
Whitlock, Tracy
Title:
Special Projects Coordinator
Phone:
207-624-6600
E-mail:
tracy.w.whitlock@maine.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Wright, Jessica
Title:
Director
Phone:
207-621-3195
E-mail:
jwright@mainecite.org

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Frazier, Erin
Title:
MDOE State Special Services Director
Phone:
207-624-6600
E-mail:
erin.frazier@maine.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? No
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 0


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 00 NaN%
Satisfied 00 NaN%
Satisfied somewhat 00 NaN%
Not at all satisfied 00 NaN%
Nonrespondent 00 NaN%
Total Surveyed 00
Response rate % NaN%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 93
C. Total 93

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 93

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 70 $149,865 $4,191 $145,674
Daily Living 36 $2,304 $499 $1,805
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 106 $152,169 $4,690 $147,479

D. Anecdote

“Melissa and the Alltech team have been wonderful in helping me find affordable equipment for a middle school student with special needs. Safety and independence are key, and with their support I have been able to trial a variety of walkers such as the UStep and UPWalker to determine what works best. I was also able to find safety bars for the bathroom at a very affordable price. Alltech not only offers a great selection of equipment for loan and purchase, their staff has the expertise to help you find the perfect item for your patient or loved one. I have been very impressed with their responsiveness, problem solving, selection, and affordability." Betsy Cyr, PT, DPT, PCS

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 75 75
2. AT was only available through the AT program. 01 00 08 09
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 07 07
4. Subtotal 01 00 90 91
5. None of the above 00 00 02 02
6. Subtotal 01 00 92 93
7. Nonrespondent 00 00 00 00
8. Total 01 00 92 93
9. Performance on this measure 100% NaN% 97.83%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 93 100%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 93
Response rate % 100%

G. Notes:

We are working to create a statewide network to increase the reach of the reuse program. Maine CITE is working with ALLTECH to find funding for an accessible van or box truck with a lift to travel the state to pick up and drop off equipment. The program relocated this year to a more visible space that should increase program activities.

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 71
Serve as loaner during service repair or while waiting for funding 13
Provide an accommodation on a short-term basis for a time-limited event/situation 19
Conduct training, self-education or other professional development activity 12
Total 115

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 13 00 13
Family Members, Guardians, and Authorized Representatives 39 00 39
Representative of Education 12 00 12
Representative of Employment 00 00 00
Representatives of Health, Allied Health, and Rehabilitation 32 00 32
Representatives of Community Living 04 00 04
Representatives of Technology 15 00 15
Total 115 00 115

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 07 00 07
Hearing 03 00 03
Speech Communication 22 00 22
Learning, Cognition and Developmental 08 00 08
Mobility, Seating and Positioning 31 00 31
Daily Living 09 00 09
Environmental Adaptations 04 00 04
Vehicle Modification and Transportation 00 00 00
Computers and Related 50 00 50
Recreation, Sports and Leisure 04 00 04
Total 138 00 138

E. Anecdote

“We recently borrowed a voice amplifier from the ALLTECH loaner program. Our patient has M.S. and is losing her ability to verbalize loudly enough for others to hear her. Exploring with this device proved that speaking is no longer a viable option unfortunately. Borrowing the voice amplifier confirmed to our team that eye gaze technology is required. Thanks for your program that is helping us to support our patient.”

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 33 01 21 55
Decided that an AT device/ service will not meet needs 04 00 07 11
Subtotal 37 01 28 66
Have not made a decision 00 01 00 01
Subtotal 37 02 28 67
Nonrespondent 02 00 02 04
Total 39 02 30 71
Performance on this measure 100% 50% 100%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 02 00 07 09
2. AT was only available through the AT program. 06 00 18 24
3. AT was available through other programs, but the system was too complex or the wait time too long. 04 00 03 07
4. Subtotal 12 00 28 40
5. None of the above 00 00 01 01
6. Subtotal 12 00 29 41
7. Nonrespondent 02 00 01 03
8. Total 14 00 30 44
9. Performance on this measure 100% NaN% 96.55%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 101 87.83%
Satisfied 10 8.7%
Satisfied somewhat 02 1.74%
Not at all satisfied 00 0%
Nonrespondent 02 1.74%
Total Surveyed 115
Response rate % 98.26%

I. Notes:

The lead agency and the implementing agency have met with subcontractors to set performance goals for FY22 to encourage them to increase their outreach and service provision. Due to the low performance of the subcontractors Maine CITE will begin providing demonstrations and loans in FY22 as well to assist in meeting the needs of rural areas.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 02
Hearing 00
Speech Communication 00
Learning, Cognition and Developmental 00
Mobility, Seating and Positioning 02
Daily Living 04
Environmental Adaptations 00
Vehicle Modification and Transportation 00
Computers and Related 02
Recreation, Sports and Leisure 00
Total # of Devices Demonstrated 10

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 07
Family Members, Guardians, and Authorized Representatives 02
Representatives of Education 02
Representatives of Employment 00
Health, Allied Health, Rehabilitation 03
Representative of Community Living 00
Representative of Technology 00
Total 14

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 03
Service Provider 04
Vendor 03
Repair Service 00
Others 02
Total 12

D. Anecdote

An older couple was searching for a device to conduct telemedicine appointments from their home. Since they would only be using the device for telemedicine and possibly family contact once they were more comfortable with the device they did not require a robust computer. We looked at a variety of tablet options and they decided a iPad would work best for them due to the easy navigation and accessibility settings.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 02 01 04 07
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 02 01 04 07
Have not made a decision 00 00 03 03
Subtotal 02 01 07 10
Nonrespondent 00 00 00 00
Total 02 01 07 10
Performance on this measure 100% 100% 57.14%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 12 85.71%
Satisfied 02 14.29%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 14
Response rate % 100%

G. Notes:

As mentioned in the note for device loans, subcontractors have been assigned performance goals and notified that the current level of performance is unsatisfactory. Maine CITE is beginning to build its own equipment loan and demo program to assist in meeting the needs of Maine residents. Subcontractors will be terminated if they are unable to meet their FY22 goals. Additionally, one subcontractor was replaced with a new subcontractor for FY22; that program required some time to set up and begin loan and demo operations.

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 02 00 82 84
2. AT was only available through the AT program. 07 00 26 33
3. AT was available through other programs, but the system was too complex or the wait time too long. 04 00 10 14
4. Subtotal 13 00 118 131
5. None of the above 00 00 03 03
6. Subtotal 13 00 121 134
7. Nonrespondent 02 00 01 03
8. Total 15 00 122 137
9. Performance on this measure 69.23% NaN% 89.26% 87.31%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 35 02 25 62
Decided that an AT device/ service will not meet needs 04 00 07 11
Subtotal 39 02 32 73
Have not made a decision 00 01 03 04
Subtotal 39 03 35 77
Nonrespondent 02 00 02 04
Total 41 03 37 81
Performance on this measure 100% 66.67% 91.43% 94.81%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.09% 95% Met
Response Rate 99.10% 90% Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 10
Family Members, Guardians and Authorized Representatives 15
Representatives of Education 214
Representatives of Employment 112
Rep Health, Allied Health, and Rehabilitation 113
Representatives of Community Living 205
Representatives of Technology 29
Unable to Categorize 00
TOTAL 698

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
340 235 123 698

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 38
AT Funding/Policy/ Practice 00
Combination of any/all of the above 573
Information Technology/Telecommunication Access 43
Transition 44
Total 698

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

Tools for Independence was a highly attended training focusing on daily living tools for seniors and individuals with disabilities. The session was attended by over 50 representatives from community living, providing them with low cost and low-tech options to increase independence for their clients. The technology discussed included tools and strategies for cooking, cleaning, and cognition.

Briefly describe one training activity related to transition conducted during the reporting period:

Maine's DOE is currently in the process of extended the age of eligibility to receive services. As a member of the transition development team, Maine CITE provided training to stakeholders including representatives from vocational rehabilitation, education, community living and parent network programs. The training provided information regarding the need for transition planning to include assistive technology and the impacts of changing technology on consumers. Many attendees were not aware of the barriers students face when they leave the school system and no technology has been put in place.

Briefly describe one training activity related to Information and Communication Technology accessibility:

Maine CITE has developed a close partnership with the instructional design team at the University of Maine Augusta. Through this partnership we have been able to provide training to the team to ensure all information they are putting out to faculty is fully accessible. The training will be offered to faculty and staff in FY22.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 07
Training or Technical Assistance will be developed or implemented 26
No known outcome at this time 08
Nonrespondent 02
Total 43
Performance Measure Percentage 76.7%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 80%
Employment 5%
Health, Allied Health, Rehabilitation %
Community Living 15%
Technology (IT, Telecom, AT) %
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

Maine CITE began working with the University of New England to assist in designing an AT certificate program for the school. The collaboration brought together other universities and faculty across disciplines to develop the program. Maine CITE was essential to the development of the first course which will be offered in Spring 2022, Foundations of Assistive Technology. Maine CITE will continue to work with UNE as the program continues.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

Maine CITE participates on the transition planning team for the Department of Education as they begin planning to extend the age of eligibility for students. Through this partnership we have been able to showcase the benefits of the loan and demo program and how they can assist in work experience opportunities and job skills training.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. Many of Maine CITE's planned face-to-face public awareness activities were canceled due to COVID, however we did attend the conference for Maine's special education staff. Maine CITE showcased a variety of AT for cognition and learning while discussing the needs of educators in the state and how the program could benefit them. The event opened a dialogue between districts and Maine CITE staff regarding the lack of AT knowledge in the school system. The event sparked conversation about future events and learning opportunities for educators to increase knowledge about AT. These events are now in the planning stages.

2.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 20 05 25
Family Members, Guardians and Authorized Representatives 42 04 46
Representative of Education 38 00 38
Representative of Employment 06 02 08
Representative of Health, Allied Health, and Rehabilitation 38 19 57
Representative of Community Living 21 20 41
Representative of Technology 08 00 08
Unable to Categorize 00 00 00
Total 173 50 223

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Coordination/Collaboration activities are not required. You may report up to two MAJOR coordination/collaboration activities for this reporting period. How many will you be reporting? 0

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported
Public/State Agency$75,000TrainingTrue
Amount: $75,000

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.


B. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


Center for Assistive Technology Act Data Assistance . Saved: Mon Mar 07 2022 11:06:33 GMT-0600 (Central Standard Time)


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This FY21 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.