National Assistive Technology Act Data System

Annual Progress Report - Full Report

Hawaii 2021

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Assistive Technology Resource Centers of Hawaii
State AT Program Title:
State AT Program URL
http://www.atrc.org
Mailing Address:
200 N Vineyard Blvd, Suite 430
City:
Honolulu
State:
HI
Zip Code:
96817
Program Email:
barbara@atrc.org
Phone:
8085327112
TTY:

Lead Agency

Agency Name:
Hawaii Division of Vocational Rehabilitation
Mailing Address:
1010 Richard Street #217
City:
Honolulu
State:
HI
Zip Code:
96813
Program URL:
http://humanservices.hawaii.gov/vocationalrehab

Implementing Entity

Name of Implementing Agency:
Assistive Technology Resource Centers of Hawaii
Mailing Address:
200 N Vineyard Blvd, Suite 430
City
Honolulu
State:
HI
Zip Code:
96817
Program URL:
http://www.atrc.org

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Fischlowitz-Leong, Barbara
Title:
Executive Director
Phone:
8085327112
E-mail:
barbara@atrc.org
Program Director at Lead Agency (last, first):
Bates, Maureen
Title:
Vocational Rehabilitation Administrator
Phone:
8085869741
E-mail:
Mbates@dhs.hawaii.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Fischlowitz-Leong, Barbara
Title:
Executive Director
Phone:
8085327112
E-mail:
barbara@atrc.org

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Cain, Iva-Starr
Title:
Vocation Rehabilitation Assistant Administrator
Phone:
8085869240
E-mail:
icain@dhs.hawaii.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 00 00 00
Approved Not made 00 00 00
Rejected 00 00 00
Total 00 00 00

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $0 Highest Income: $0

Average Income
Sum of Incomes Loans Made Average Annual Income
$0 00 $0

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 00 00 00 00 00 00 00
Percentage of Loans 0% 0% 0% 0% 0% 0% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 00 0%
With both interest buy-down and loan guarantee 00 0%
Total 00 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 00 $0
Total 00 $0

4. Interest Rates

Interest Rates
Lowest 0%
Highest 0%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
00 00 0%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 00
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 00

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 00 $0
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 00 $0

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 0


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

No loans were made this year.

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 00 NaN%
Satisfied 00 NaN%
Satisfied somewhat 00 NaN%
Not at all satisfied 00 NaN%
Nonrespondent 00 NaN%
Total Surveyed 00
Response rate % NaN%

G. Notes:

Re: Validation warning: "You have indicated that your sate plan includes a financial loan program but have not indicated that you provided any loans". Hawaii does. continue a cash loan program. However, there was no loans made this fiscal year for ATRC.

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 25
C. Total 25

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 25

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 25 $12,500 $0 $12,500
Recreation, Sports and Leisure 00 $0 $0 $0
Total 25 $12,500 $0 $12,500

D. Anecdote

ATRC provided a refurbished laptop to an older woman with paraplegia who wanted access to remote communication. She was on a fixed income and could not afford to purchase a new computer. We provided a refurbished laptop with a built in camera and microphone, and we trained her to use the application Zoom so she could participate in online meetings and communicate with her friends.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 09 02 14 25
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 09 02 14 25
5. None of the above 00 00 00 00
6. Subtotal 09 02 14 25
7. Nonrespondent 00 00 00 00
8. Total 09 02 14 25
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 24 96%
Satisfied 01 4%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 25
Response rate % 100%

G. Notes:

Re: Validation warning, "The number of rrr/oel recipients is roughly equal to the number of devices reutilized. Please ensure that devices being reutilized are grouped together on events going out to one recipient." Each reutilized device was given to a single recipient; the ratio of 1 device:1 recipient is accurate.

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 20
Serve as loaner during service repair or while waiting for funding 03
Provide an accommodation on a short-term basis for a time-limited event/situation 00
Conduct training, self-education or other professional development activity 01
Total 24

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 12 00 12
Family Members, Guardians, and Authorized Representatives 08 00 08
Representative of Education 00 00 00
Representative of Employment 00 00 00
Representatives of Health, Allied Health, and Rehabilitation 04 00 04
Representatives of Community Living 00 00 00
Representatives of Technology 00 00 00
Total 24 00 24

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 42

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 05 00 05
Hearing 02 00 02
Speech Communication 04 00 04
Learning, Cognition and Developmental 10 00 10
Mobility, Seating and Positioning 02 00 02
Daily Living 00 00 00
Environmental Adaptations 00 00 00
Vehicle Modification and Transportation 00 00 00
Computers and Related 01 00 01
Recreation, Sports and Leisure 00 00 00
Total 24 00 24

E. Anecdote

ATRC loaned a pair of Eschenbach magnification glasses to an individual with a visual impairment who lived in a care facility. We were hoping the glasses would help him watch television with greater clarity; however, the device did not meet his needs.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 03 01 16 20
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 03 01 16 20
Have not made a decision 00 00 00 00
Subtotal 03 01 16 20
Nonrespondent 00 00 00 00
Total 03 01 16 20
Performance on this measure 100% 100% 100%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 00 03 04
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 01 00 03 04
5. None of the above 00 00 00 00
6. Subtotal 01 00 03 04
7. Nonrespondent 00 00 00 00
8. Total 01 00 03 04
9. Performance on this measure 100% NaN% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 23 95.83%
Satisfied 01 4.17%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 24
Response rate % 100%

I. Notes:

Re Validation warnings: "The number of borrowers is roughly equal to the number of devices loaned. Please ensure that devices being loaned are grouped together on loans going out to one borrower.": Borrowers tried out devices in ATRC facilities to determine which was of greatest interest to them. They typically borrow the device of interest (often just one). "The loan period by policy is greater than 35 days. This is a longer than typical loan period.": Our agency is typically able to honor a loan period of 6 weeks (42 days), unless demand for the item is high.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 28
Hearing 04
Speech Communication 03
Learning, Cognition and Developmental 10
Mobility, Seating and Positioning 03
Daily Living 00
Environmental Adaptations 00
Vehicle Modification and Transportation 06
Computers and Related 00
Recreation, Sports and Leisure 00
Total # of Devices Demonstrated 54

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 39
Family Members, Guardians, and Authorized Representatives 11
Representatives of Education 02
Representatives of Employment 00
Health, Allied Health, Rehabilitation 01
Representative of Community Living 00
Representative of Technology 01
Total 54

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 98
Service Provider 238
Vendor 53
Repair Service 00
Others 00
Total 389

D. Anecdote

ATRC was part of a team to help a young woman with undiagnosed mobility challenges obtain assistive technology for her upcoming college coursework. Due to the extreme effort it took for her to operate her computer, ATRC demonstrated the software program Dragon Naturally speaking, which allows the user to operate a computer and draft documents with vocal commands. Unfortunately, the program did not work well for her. Her voice was so soft, the program could not accurately translate her voice into text. We were preparing to try Tobi Dynavox eye gaze technology when she dropped out of her courses.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 19 05 27 51
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 19 05 27 51
Have not made a decision 01 00 02 03
Subtotal 20 05 29 54
Nonrespondent 00 00 00 00
Total 20 05 29 54
Performance on this measure 95% 100% 93.1%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 49 90.74%
Satisfied 04 7.41%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 01 1.85%
Total 54
Response rate % 98.15%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 10 02 17 29
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 10 02 17 29
5. None of the above 00 00 00 00
6. Subtotal 10 02 17 29
7. Nonrespondent 00 00 00 00
8. Total 10 02 17 29
9. Performance on this measure 100% 100% 100% 100%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 22 06 43 71
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 22 06 43 71
Have not made a decision 01 00 02 03
Subtotal 23 06 45 74
Nonrespondent 00 00 00 00
Total 23 06 45 74
Performance on this measure 95.65% 100% 95.56% 95.95%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 100% 95% Met
Response Rate 99.03% 90% Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 98
Family Members, Guardians and Authorized Representatives 19
Representatives of Education 18
Representatives of Employment 11
Rep Health, Allied Health, and Rehabilitation 20
Representatives of Community Living 15
Representatives of Technology 02
Unable to Categorize 00
TOTAL 183

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
175 08 00 183

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 00
AT Funding/Policy/ Practice 00
Combination of any/all of the above 167
Information Technology/Telecommunication Access 05
Transition 11
Total 183

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

ATRC provided Microsoft Excel training for a young man who is blind and preparing to start employment: his own vending station. We taught him how to create a Profit and Loss Statement (PNL), adding and subtracting inventory and monetary amounts all by using the JAWS screen reading program.

Briefly describe one training activity related to transition conducted during the reporting period:

ATRC trained a nontraditional female student with a visual impairment to use the Freedom Scientific program Zoom Text Fusion, which incorporates superior magnification capability with the JAWS screen reader. Her goal was to use both her remaining eyesight along with audio feedback to help her with coursework.

Briefly describe one training activity related to Information and Communication Technology accessibility:

Regularly, ATRC participates in a conference for children with disabilities and their families. Under normal circumstances, the conference is in-person, which brings together participants from across the Hawaiian Islands. In previous years, accommodations for the event were given in the form of ASL/language interpreters, large print and braille; however, due to the pandemic, the event transformed into a virtual meeting where anyone with a computer and internet could participate. This was a tremendous opportunity to focus on computer accessibility with special focus on remote interaction. ATRC trained individuals on how to connect to the Zoom platform meeting and navigate the interface by using screen reading technology. Additionally, ATRC gave individual instruction to those who requested it on how to participate and ask questions in the meeting.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 00
Training or Technical Assistance will be developed or implemented 05
No known outcome at this time 00
Nonrespondent 00
Total 05
Performance Measure Percentage 100%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 60%
Employment 12%
Health, Allied Health, Rehabilitation 2%
Community Living 26%
Technology (IT, Telecom, AT) %
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

ATRC assisted a young man with quadriplegia who was undergoing a medical procedure in the hospital. His iPad had frozen, making it unusable; he used the device to communicate with his friends, family, and to enjoy movies. ATRC was able to reset his device so that it worked to his specifications, and we provided a ipad stand, which brought the unit closer to his face and made it easier for him to use the speech function.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

ATRC was contacted by a young man who was deaf to see if we could fix his Ubi Duo typing machine. He needed it for a college level communication course. The machine was old and well worn. ATRC was unable to fix it, but we loaned him a demo unit while his was sent in for repair.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. ATRC is featured annually in Generations Magazine, a publication for persons over fifty. The magazine is accompanied by a radio program on which our Executive Director, Barbara Fischlowitz-Leong, is featured. Both the magazine and the radio show highlights assistive technology (AT) for older persons. We explain what AT is and what it is not, and we encourage readers and listeners to visit our facilities and try the various AT devices we have available. The magazine reaches approximately 25,000 subscribers, while the radio program is island wide, potentially reaching 1 million individuals on the island of Oahu. After we presented this information to the public, we received an increased number of inquiries about our services via email and telephone.

2.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 534 365 899
Family Members, Guardians and Authorized Representatives 558 116 674
Representative of Education 284 65 349
Representative of Employment 101 112 213
Representative of Health, Allied Health, and Rehabilitation 115 70 185
Representative of Community Living 175 67 242
Representative of Technology 175 51 226
Unable to Categorize 30 26 56
Total 1,972 872 2,844

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Coordination/Collaboration activities are not required. You may report up to two MAJOR coordination/collaboration activities for this reporting period. How many will you be reporting? 1

A. Coordination/Collaboration

1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?

ATRC participates in a network of organizations that refer clients to one another. The program, called No Wrong Door, is a software platform that was intended to make it easier for local agencies to provide enhanced services for clients. If an organization, such as the Aloha Independent Living program, has a client who they believe needs assistive technology, they send us a referral and we contact the client for further information.

2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.

The “No Wrong Door” initiative is intended to bring together a variety of human service organizations in Hawaii into one platform to make it easier for these organizations to refer clients to one another for additional services. If the department on ageing has a client, for example, they may send a referral to us at the Assistive Technology Resource Centers of Hawaii to determine if the individual can benefit from tech services. The platform is still in the betta testing phase and is funded by a grant from an outside agency. Some of the participating agencies in the initiative include Ho’opono school for the blind, Developmental Disabilities, Executive Department on Ageing and Disability, Abilities Unlimited, Aloha Indipendent Living Program, Easter Seals, Hawaii Disability Rights Center.

3. What focus areas(s) were addressed by the initiative?

Education; Employment; Housing / Home Automation; Community Participation and Integration; Transition(school to work or congregate care to community); Aging and Disability Network / No Wrong Door; Information and Communication Technology / Remote Connectivity;

4. What AT Act authorized activity(s) were addressed?

Device Loan; Demonstration; State Financing; Training; Information & Assistance;

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported
Private$33,000TrainingTrue
Amount: $33,000

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.


B. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


Center for Assistive Technology Act Data Assistance . Saved: Mon Mar 07 2022 11:03:36 GMT-0600 (Central Standard Time)


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This FY21 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.