National Assistive Technology Act Data System

Annual Progress Report - Full Report

Arizona 2021

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Arizona Technology Access Program (AzTAP)
State AT Program Title:
State AT Program URL
http://aztap.org
Mailing Address:
300 West Clarendon Ave, Suite 475
City:
PHOENIX
State:
Arizona
Zip Code:
85013
Program Email:
askaztap@nau.edu
Phone:
602-728-9534
TTY:
1.866.463.9390

Lead Agency

Agency Name:
Northern Arizona University - Institute for Human Development
Mailing Address:
Box 4130
City:
Flagstaff
State:
Arizona
Zip Code:
86011
Program URL:
www.nau.edu

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Clayton Guffey
Title:
AzTAP Program Director
Phone:
602-776-4699
E-mail:
Clayton.Guffey@nau.edu
Program Director at Lead Agency (last, first):
Clayton Guffey
Title:
AzTAP Program Director
Phone:
602-776-4699
E-mail:
Clayton.Guffey@nau.edu
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Lawrence, Kerwin
Title:
Assistant Director - Office of Sponsored Projects
Phone:
928-523-8585
E-mail:
kerwin.lawrence@nau.edu

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 11 00 11
Approved Not made 00 00 00
Rejected 02 00 02
Total 13 00 13

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $9,240 Highest Income: $54,936

Average Income
Sum of Incomes Loans Made Average Annual Income
$316,809 11 $28,801

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 04 03 03 01 00 00 11
Percentage of Loans 36.36% 27.27% 27.27% 9.09% 0% 0% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 11 100%
With both interest buy-down and loan guarantee 00 0%
Total 11 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 11 $36,694
Total 11 $36,694

4. Interest Rates

Interest Rates
Lowest 4.5%
Highest 4.5%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
50 11 4.5%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 00
4.1% to 6.0% 11
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 11

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 01 $4,372
Hearing 03 $5,600
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 03 $10,543
Daily living 04 $11,794
Environmental adaptations 00 $0
Vehicle modification and transportation 05 $3,920
Computers and related 01 $465
Recreation, sports, and leisure 00 $0
Total 17 $36,694

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 1
Activity 1
How would you describe this state financing activity?Other:

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of ResidenceIndividuals Served
A. Metro (RUCC 1-3)2
B. Non-Metro (RUCC 4-9)0
C. Total Served2

Performance Measure
D. Excluded from Performance Measure0
E. Number of Individuals Included in Performance Measures2

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / ServiceNumber of Devices
Funded
Value of
AT Provided
Vision 00.00
Hearing 1338.00
Speech communication513290.00
Learning, cognition, and developmental 00.00
Mobility, seating and positioning00.00
Daily living 00.00
Environmental adaptations1625.00
Vehicle modification and transportation 00.00
Computers and related 00.00
Recreation, sports, and leisure00.00
Total714253.00



C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

A senior citizen with a hearing loss was referred to AzLAT by her audiologist for a financial loan to purchase hearing aids. Her current income consists of Social Security and a small monthly pension. She had almost $5,600 in total debt from three pay day loans and a Care Credit account. She was making a $606 monthly payment on all these loans and her DTI exceeded the policy limit for the AzLAT program. We discussed her situation and application with our lending partner. They suggested using her car as collateral and consolidating all four loans into one loan with them. By doing so they could lower her interest rate and get her monthly payment down to $201. This lowered her DTI to a percentage within our policy and gave her over $400 extra dollars a month that she could put towards her AzLAT loan. The loan for the hearing aids was approved for a three year term at a monthly payment of $98.15. Now she has her hearing aids and a savings of over $300 a month.

Impact Area

A sister of a man with a developmental disability was referred to AzTAP by an AAC company representative. She wanted her brother to be evaluated for and receive an AAC device. He was residing in a group home and her chief concern was that her brother was unable to communicate his needs or wants to his group home care staff. The family had been unsuccessful in their recent past attempts to have him be evaluated for and receive an AAC system. Her brother was a ward of the state so he had a court appointed guardian. After a consultation AzTAP staff was able to coordinate with the guardian and initiate the process to get the paperwork submitted to have him seen by our DDD AAC evaluation program. As part of that eval process AzTAP lent a device and a mount to his coordinating SLP who was submitting the referral packet so that he could trial headpointing as a primary device access method. It worked for the client and upon entering the final evaluation with the team, the client and his caregiver were able to express that this was the access method he wanted to use. AzTAP was able to provide significant direction and hands on support to he and his family to marshal them through a process that they had not been successful with before. As a result, the client received a communication system (device and wheelchair mount) valued at $13,915.00 and the training services to support using it and implementing it in his daily life.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 02 08 10
2. AT was only available through the AT program. 00 00 02 02
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 01 01
4. Subtotal 00 02 11 13
5. None of the above 00 00 00 00
6. Subtotal 00 02 11 13
7. Nonrespondent 00 00 00 00
8. Total 00 02 11 13
9. Performance on this measure NaN% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 11 84.62%
Satisfied 01 7.69%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 01 7.69%
Total Surveyed 13
Response rate % 92.31%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 24
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 12
C. Total 36

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 36

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 01 $1,595 $0 $1,595
Hearing 00 $0 $0 $0
Speech Communication 02 $29,349 $0 $29,349
Learning, Cognition and Developmental 05 $900 $0 $900
Mobility, Seating and Positioning 01 $300 $0 $300
Daily Living 04 $4,953 $1,300 $3,653
Environmental Adaptations 01 $65 $0 $65
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 10 $290 $0 $290
Recreation, Sports and Leisure 00 $0 $0 $0
Total 24 $37,452 $1,300 $36,152

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 03 $4,100 $0 $4,100
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 01 $439 $0 $439
Environmental Adaptations 05 $536 $0 $536
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 12 $4,798 $1,754 $3,044
Recreation, Sports and Leisure 00 $0 $0 $0
Total 21 $9,873 $1,754 $8,119

D. Anecdote

AzTAP’s Reuse services coordinator was contacted by a gentleman whose mother in law was using a three year-old Acorn stairlift. They were going to be moving to a single-story home and did not need the stairlift in their new home. He was under a time crunch as they were needing to be out of the home and the stairlift needed to be removed as quickly as possible. After calling several stairlift installers, we were not able to find a local buy-back programs for these lifts. We called the Az Chapter of Paralyzed Vets (AzPVA) who runs a DME lending closet and they agreed to take it on donation. Using a handyman, the they were able to have the stairlift removed from the home and he rented a trailer to deliver it to the AzPVA. Upon delivery the AzPVA reported that they had a potential recipient in mind for the stairlift. With AzTAP’s support this stairlift entered the Reuse market and will soon hopefully find a home with a new owner.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 02 00 13 15
2. AT was only available through the AT program. 03 00 12 15
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 01 01
4. Subtotal 05 00 26 31
5. None of the above 00 00 02 02
6. Subtotal 05 00 28 33
7. Nonrespondent 00 00 03 03
8. Total 05 00 31 36
9. Performance on this measure 100% NaN% 83.87%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 27 75%
Satisfied 04 11.11%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 05 13.89%
Total Surveyed 36
Response rate % 86.11%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 475
Serve as loaner during service repair or while waiting for funding 31
Provide an accommodation on a short-term basis for a time-limited event/situation 17
Conduct training, self-education or other professional development activity 73
Total 596

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 441 52 493
Family Members, Guardians, and Authorized Representatives 12 00 12
Representative of Education 08 33 41
Representative of Employment 02 01 03
Representatives of Health, Allied Health, and Rehabilitation 11 22 33
Representatives of Community Living 00 01 01
Representatives of Technology 01 12 13
Total 475 121 596

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 14

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 78 76 154
Hearing 49 45 94
Speech Communication 189 68 257
Learning, Cognition and Developmental 134 94 228
Mobility, Seating and Positioning 54 14 68
Daily Living 187 95 282
Environmental Adaptations 137 76 213
Vehicle Modification and Transportation 00 00 00
Computers and Related 292 87 379
Recreation, Sports and Leisure 26 19 45
Total 1,146 574 1,720

E. Anecdote

AzTAP was contacted by the family of a senior citizen who had a significant bilateral conductive hearing loss since she was a child. She was living alone on a fixed income. Her current hearing aids were no longer working for her and the family had given up on trying to get them to work for her. Because of her hearing loss and inability to hear household cues such as the smoke alarm, doorbell or the phone her family was concerned for her safety. Also, when they would go to visit her since she could not hear the doorbell/door knock they would often startle her each time they entered. Via a virtual consultation with the family we discussed different options for her regarding Assistive Listening Devices (ALD’s) (i.e. smoke detector, phone, doorbell, and alarm clock). AzTAP loaned the family the Serene Innovations Central Alert Wearable System Notification with Audio Sensor to trial with her. If it worked she would be able to get the base system provided on long term loan and free of charge from the AzTEDP program. With AzTAP support the family set it up with her and after trial relayed that it worked very well for her. AzTAP ATS provided them with the AzTEDP application, completed the Certifying Professional portion and gave them the contact information for the program. Since she had a conductive hearing loss the ATS also sent the family information on a Baha implant as well as the contact information for a local representative for a company that provided that implant so that they could investigate it as a potential option to replace her failing hearing aids. Being able to have the chance to try the equipment, and then have the AzTEDP provide her with equipment was very beneficial for her financially and gave the family some peace of mind.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 118 25 127 270
Decided that an AT device/ service will not meet needs 52 12 51 115
Subtotal 170 37 178 385
Have not made a decision 05 00 10 15
Subtotal 175 37 188 400
Nonrespondent 45 05 25 75
Total 220 42 213 475
Performance on this measure 97.14% 100% 94.68%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 15 00 00 15
2. AT was only available through the AT program. 41 29 23 93
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 01 01
4. Subtotal 56 29 24 109
5. None of the above 03 00 00 03
6. Subtotal 59 29 24 112
7. Nonrespondent 05 00 04 09
8. Total 64 29 28 121
9. Performance on this measure 94.92% 100% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 410 68.79%
Satisfied 73 12.25%
Satisfied somewhat 05 0.84%
Not at all satisfied 02 0.34%
Nonrespondent 106 17.79%
Total Surveyed 596
Response rate % 82.21%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 07
Hearing 01
Speech Communication 115
Learning, Cognition and Developmental 00
Mobility, Seating and Positioning 07
Daily Living 00
Environmental Adaptations 02
Vehicle Modification and Transportation 00
Computers and Related 03
Recreation, Sports and Leisure 00
Total # of Devices Demonstrated 135

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 133
Family Members, Guardians, and Authorized Representatives 62
Representatives of Education 03
Representatives of Employment 00
Health, Allied Health, Rehabilitation 05
Representative of Community Living 00
Representative of Technology 00
Total 203

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 01
Service Provider 00
Vendor 00
Repair Service 00
Others 00
Total 01

D. Anecdote

AzTAP received a referral for an AT Consultation from a local Neurorehab provider for a thirty two year female who had experienced an Anoxic brain injury. The client had difficulty with motor coordination, reading print due to a significant vision impairment and inability to use L UE for keyboard typing. They were evaluating and working with her become a paralegal. We reviewed her employment needs and suggested AT options to the rehab team. They chose to trial a laptop computer fully configured with an OCR software and external camera, a magnifier/screen reader software, voice recognition software and a bridge software that allows the screen reader and voice recognition software to work together so she could control the computer by voice command and have audio feedback. The AzTAP ATS supported the OT on the rehab team virtually to get up and running with all the devices and demonstrated the base features of each software's. Ultimately, they were able to compare and contrast the features of the OCR and Reader software's and they found that all that all the provided equipment had the potential to work for the client and allow her to access and use the computer, read electronic information as well as deal with and read print documents. They will now be able to send the VRC AT options they can consider for this client. They were highly satisfied with our services and support received in the demonstration.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 01 02 125 128
Decided that an AT device/ service will not meet needs 00 01 05 06
Subtotal 01 03 130 134
Have not made a decision 00 00 01 01
Subtotal 01 03 131 135
Nonrespondent 00 00 00 00
Total 01 03 131 135
Performance on this measure 100% 100% 99.24%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 194 95.57%
Satisfied 09 4.43%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 203
Response rate % 100%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 17 02 21 40
2. AT was only available through the AT program. 44 29 37 110
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 03 03
4. Subtotal 61 31 61 153
5. None of the above 03 00 02 05
6. Subtotal 64 31 63 158
7. Nonrespondent 05 00 07 12
8. Total 69 31 70 170
9. Performance on this measure 95.31% 100% 87.88% 93.17%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 119 27 252 398
Decided that an AT device/ service will not meet needs 52 13 56 121
Subtotal 171 40 308 519
Have not made a decision 05 00 11 16
Subtotal 176 40 319 535
Nonrespondent 45 05 25 75
Total 221 45 344 610
Performance on this measure 97.16% 100% 96.55% 97.01%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.05% 95% Met
Response Rate 86.79% 90% Not Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 198
Family Members, Guardians and Authorized Representatives 154
Representatives of Education 560
Representatives of Employment 404
Rep Health, Allied Health, and Rehabilitation 589
Representatives of Community Living 93
Representatives of Technology 218
Unable to Categorize 446
TOTAL 2,662

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
1,971 658 33 2,662

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 1,090
AT Funding/Policy/ Practice 137
Combination of any/all of the above 993
Information Technology/Telecommunication Access 252
Transition 190
Total 2,662

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

AzTAP hosted two seventy five minute breakout sessions at the 2021 IHD-AzTAP Evidence for Success Virtual Conference presented by Mike Marotta, Director of the New Jersey AT Act Program that were focused on exploring an array of mobile device apps, browser based apps and extensions, and cloud based productivity suites focused on providing support for organization and executive function. There were 150 participants between both sessions and survey results were obtained from 22 respondents who rated the session at 3.73 out of 4.00.

Briefly describe one training activity related to transition conducted during the reporting period:

AzTAP staff provided a 1.5 hour Zoom presentation to thirteen individuals who were associated with the Arizona Association of People Supporting Employment and who provide direct employment supports to individuals with developmental and intellectual disabilities. The focus of the presentation was to inform and educate these service providers about specific AT options used in employment for young adults with these disabilities who were also current VR clients. A wide variety of specific AT examples were provided for needs related too expressive communication, deafness/hard of hearing, attention/concentration/anxiety reduction, scheduling/time management and task completion. This was a high impact activity because the training was directed at staff who provided direct employment support services to this population and whose clients had AT acquisition support from RSA-VR.

Briefly describe one training activity related to Information and Communication Technology accessibility:

AzTAP hosted a virtual ICT accessibility workshop featuring Rob Carr and Lyssa Prince from Oklahoma ABLE Tech, on how to create more accessible PowerPoint slide presentations. The participants were presenters for the IHD 2021 disability conference. This in-depth 3 hour training was a 2-part workshop - the first focused on creating accessible slide masters, and the second was about creating individual slides that are accessible. The workshop was held using the Zoom platform and there was a lot of hands-on work in breakout rooms. After the conclusion, participants were sent a Qualtrics satisfaction survey. Ten participants took the survey, giving the workshop an overall satisfaction score of 3.70 out of 4.00. Responses also provided open-ended feedback which AzTAP will use to improve future ICT accessibility workshops.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 27
Training or Technical Assistance will be developed or implemented 22
No known outcome at this time 14
Nonrespondent 189
Total 252
Performance Measure Percentage 19.4%
ACL Target Percentage 70%
Met/Not Met Not Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 67%
Employment %
Health, Allied Health, Rehabilitation 33%
Community Living %
Technology (IT, Telecom, AT) %
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

AzTAP was contacted by an adult probation department with one of our counties superior court systems. Some of the services they provide to individuals on parole are education, employment and life skills development support. Many of their students present with an array of learning, cognitive or behavioral disabilities. They were interested in exploring AT options they could implement with these individuals. We initiated a plan where after a consultation with their team we would suggest options for them to review. We would then lend them the devices they were interested in to trial and provide them one on one support from all three of our AT Specialists to get up and running with the equipment. They could then decide after hands on usage what they wanted to purchase and implement with their students. This will be an ongoing project and will cross over into next FY (2021/2022).

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

AzTAP worked with a local agency that provides services to individuals with developmental and related disabilities. Many of whom use AAC systems to be able to communicate. Some have limited or no support with maintaining their devices, navigating the system to get devices repaired/replaced and with being able to access a loaner when they were without their primary device. The agency wanted to setup an internal evaluation and loaner program to assist with those needs. AzTAP provided information on running a loan program and managing an inventory, suggestions and strategies on prioritizing devices to purchase for their inventory as well as resources for community funding to support this program. In addition, we renewed their membership in our department of education short term lending program so that they could borrow devices. AzTAP committed to be available to continue working with the agency to assist them in getting this program up and running within their organization.

C. Notes:

None.

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. AzTAP developed and implemented a new communication and marketing plan in the last reporting period. In this plan we are varying our outreach to reach the widest audience possible. We are now doing a streamlined three part news and updates email blast four times each year; six training events each year consisting of three thirty minute lunch and learn sessions on AT devices, two focused trainings on ICT related topics as well as an annual high tech AzTAP Maker event. In addition, we are doing Facebook social media posting on AT related topics two times each month and we host an annual state wide AT conference. We also created a new marketing tag line: AzTAP: Supporting Independence with Assistive Technology.

2. NA

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 624 120 744
Family Members, Guardians and Authorized Representatives 308 133 441
Representative of Education 86 01 87
Representative of Employment 98 01 99
Representative of Health, Allied Health, and Rehabilitation 267 17 284
Representative of Community Living 94 22 116
Representative of Technology 66 08 74
Unable to Categorize 2,984 02 2,986
Total 4,527 304 4,831

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Coordination/Collaboration activities are not required. You may report up to two MAJOR coordination/collaboration activities for this reporting period. How many will you be reporting? 2

A. Coordination/Collaboration

1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?

In collaboration with the Arizona Department of Education – Exceptional Student Services (ADE-ESS) AzTAP organized, advertised and hosted six virtual maker events in the last reporting period. AzTAP runs ADE-ESS’s short term AT lending program under a five year contract. So that participants could attend at time most convenient for them each event was comprised of at least two to three duplicate sessions at different times throughout the day. Devices constructed for each session ranged from switch adapted toys to low tech AT items. Participants were charged a nominal registration fee (+/- $25.00 for most events) and the additional associated costs for the sessions were paid for by ADE-ESS. We had 146 participants in all the sessions on the six Maker days. The primary attendees of these Maker events were teachers, related school service professionals, therapists and a few parents of a child with a disability.

2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.

Access to AT increased because these devices can be made using common items at a lower cost than if they were purchased commercially. Through participation in the workshop we were able to increase participant’s awareness of the ADE AT team and the AT Loan Library. The workshops were held using Zoom which increased the availability to individuals throughout Arizona who otherwise may not have been able to make the trip to participate. The partnership was made successful by commitment and flexibility from both organizations. Success is all in the planning – it is most important make sure the workshop instructions/script are very detailed, under the virtual format that plenty of support is available to help participants and that all supplies are ordered with enough time to arrive so they can be shipped to participants prior to the event. We are expecting the initiative will continue and are planning another series of Maker events for 2022.

3. What focus areas(s) were addressed by the initiative?

Education;

4. What AT Act authorized activity(s) were addressed?

Training;

A.2 Coordination/Collaboration (Entry 2)

1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?

The 2021 AzTAP/IHD Evidence for Success Virtual Conference. This was a 3-day conference featuring 2 general sessions (opening and closing speakers), 24 breakout sessions, 15 exhibitor spotlights and 2 different times for virtual exhibitor booths. Fifteen of the sessions were specifically focused on AT products, services and ICT accessibility which the other 9 were focused on advocacy and disability topics more generally. All presentations were delivered live via zoom. Collaborating partners were Arizona Department of Education (primary funder), Rehabilitation Services Administration (content/credentialing collaborator) and our parent organization IHD at NAU (technical support/marketing). The conference attracted 319 participants broken out as follows: 43 exhibit hall only, 43 RSA, 47 presenters, 28 exhibitors and 158 other full conference participants. Average attendance in each breakout session was 53.

2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.

Forty four of the attendees responded to the post-conference survey, giving the conference an overall satisfaction score of 3.66 out of 4.00. This was a successful model and we are expecting to repeat a conference in 2022 with the same collaborators. Annually, this is a very popular event for us but has been dramatically effected by COIVD in the last two years. Going forward we are going to maintain the same collaborative relationships but make every effort to return to a full in person conference while maintaining some virtual components. This will allow us to have a vendor hall where conference participants can have hands on experiences with the AT devices and vendors. Funding increased for our conference in 2022.

3. What focus areas(s) were addressed by the initiative?

Education; Employment; Community Participation and Integration; Recreation / Leisure; Transition(school to work or congregate care to community); Information and Communication Technology / Remote Connectivity;

4. What AT Act authorized activity(s) were addressed?

Training; Public Awareness;

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported
Public/State Agency$318,875DemonstrationTrue
Public/State Agency$178,934Device LoanTrue
Public/State Agency$45,855TrainingTrue
Amount: $543,664

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.

NA


B. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

NA


Center for Assistive Technology Act Data Assistance . Saved: Mon Mar 07 2022 10:59:21 GMT-0600 (Central Standard Time)


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This FY21 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.