National Assistive Technology Act Data System

Annual Progress Report - Full Report

Wisconsin 2020

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
WisTech Program
State AT Program Title:
State AT Program URL
https://www.dhs.wisconsin.gov/disabilities/wistech/index.htm
Mailing Address:
1 W. Wilson St., Room 551, PO Box 2659
City:
Madison
State:
Wisconsin
Zip Code:
53703
Program Email:
DHSWistech@dhs.wisconsin.gov
Phone:
608-266-9354
TTY:

Lead Agency

Agency Name:
Wisconsin Department of Health Services - Bureau of Aging and Disability Resources
Mailing Address:
1 W. Wilson St., Room 551, PO Box 2659
City:
Madison
State:
Wisconsin
Zip Code:
53703
Program URL:
https://www.dhs.wisconsin.gov/dph/badr.htm

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Plummer, Laura
Title:
Assistive Technology Program Coordinator
Phone:
608-514-2513
E-mail:
laura.plummer1@dhs.wisconsin.gov
Program Director at Lead Agency (last, first):
Plummer, Laura
Title:
Assistive Technology Program Coordinator
Phone:
608-514-2513
E-mail:
laura.plummer1@dhs.wisconsin.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Sobczyk, Lisa
Title:
Social Services Supervisor
Phone:
608-266-9354
E-mail:
lisa.sobczyk@dhs.wisconsin.gov

Certifying Representative

Name (last, first):
Molke, Carrie
Title:
Bureau Director
Phone:
608-267-5267
E-mail:
Carrie.Molke@dhs.wisconsin.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 04 07 11
Approved Not made 05 02 07
Rejected 08 01 09
Total 17 10 27

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $12,309 Highest Income: $82,865

Average Income
Sum of Incomes Loans Made Average Annual Income
$365,122 11 $33,193

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 03 04 01 01 01 01 11
Percentage of Loans 27.27% 36.36% 9.09% 9.09% 9.09% 9.09% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 05 45.45%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 06 54.55%
With both interest buy-down and loan guarantee 00 0%
Total 11 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 05 $11,848
Partnership Loans 06 $79,658
Total 11 $91,506

4. Interest Rates

Interest Rates
Lowest 5.75%
Highest 7.75%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
78 11 7.09545454545454%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 00
4.1% to 6.0% 02
6.1% to 8.0% 09
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 11

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 01 $2,495
Hearing 03 $16,980
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 01 $1,003
Daily living 02 $1,988
Environmental adaptations 00 $0
Vehicle modification and transportation 05 $69,040
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 12 $91,506

6. Defaults

Defaults
Number Loans in default 03
Net loss for loans in default $8,368

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 01
Activity 1
How would you describe this state financing activity? telecommunications distribution
2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected
Geographic Distribution
County of Residence Individuals Served
A. Metro (RUCC 1-3) 928
B. Non-Metro (RUCC 4-9) 977
C. Total Served 1,905

Performance Measure Number
Performance Measure Number
D. Excluded from Performance Measure 1,880
E. Number of Individuals Included in Performance Measures 25

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

Those not included are individuals assisted through the TEPP (Telecommunications Equipment Purchase Program) and TAP (Telecommunications Assistance Program) programs, both of which do not collect outcomes or satisfaction data.

3. Types and Dollar Amounts of AT Funded
Types and Dollar Amounts of AT Funded
Type of AT Device / Service Number of Devices
Funded
Value of
AT Provided
Vision 49 $22,853
Hearing 1,888 $635,708
Speech communication 101 $107,350
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 00 $0
Computers and related 347 $42,104
Recreation, sports, and leisure 00 $0
Total 2,385 $808,015


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 01
Activity 1
How would you describe this state financing activity? cooperative buying activity
2. Geographic Distribution and Number of Individuals Served
Geographic Distribution
County of Residence Individuals Served
A. Metro (RUCC 1-3) 02
B. Non-Metro (RUCC 4-9) 02
C. Total Served 04

Performance Measure Number
Performance Measure Number
D. Excluded from Performance Measure 00
E. Number of Individuals Included in Performance Measures 04

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded
Types and Dollar Amounts of AT Funded
Type of AT Device / Service Number Provided Total Estimated
Current Retail
Purchase Price
Total Price for
Which Devices
Were Sold
Savings
to Consumers
Vision 00 $0 $0 $0
Hearing 08 $14,110 $9,648 $4,462
Speech communication 00 $0 $0 $0
Learning, cognition, and developmental 00 $0 $0 $0
Mobility, seating and positioning 00 $0 $0 $0
Daily living 00 $0 $0 $0
Environmental adaptations 00 $0 $0 $0
Vehicle modification and transportation 00 $0 $0 $0
Computers and related 00 $0 $0 $0
Recreation, sports, and leisure 00 $0 $0 $0
Total 08 $14,110 $9,648 $4,462

D. Anecdote

A consumer obtained a loan through WisLoan to purchase an adjustable bed. The specific bed she wanted was not covered by other funding sources. Due to a spinal cord injury, sleeping in a regular bed was causing her pain throughout the night and day. She was using pillows to alleviate pressure but was not working and her pain was getting worse. She was able to purchase the specific bed she wanted through WisLoan. She is now able to sleep much more comfortably through the night and is able to get in and out of the bed with more ease.

Impact Area

The Wisconsin Department of Health Services, Office for the Promotion of Independent Living, Office for the Deaf and Hard of Hearing utilized year-end underspending to pay off consumer loans through the WisLoan program for 4 consumers who had previously done AFP loans to purchase hearing aids. This has led to work within DHS to begin development of a dedicated fund to assist low income Wisconsin residents with the purchase of telecoil equipped hearing aids.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 39 39
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 39 39
5. None of the above 00 00 00 00
6. Subtotal 00 00 39 39
7. Nonrespondent 00 00 01 01
8. Total 00 00 40 40
9. Performance on this measure NaN% NaN% 97.5%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 36 1.88%
Satisfied 03 0.16%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 1,881 97.97%
Total Surveyed 1,920
Response rate % 2.03%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 42
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 363
C. Total 405

Performance Measure
D. Device Exchange - Excluded from Performance Measure 42
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 61
F. Number of Individuals Included in Performance Measures 302

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

This number reflects device repairs provided to DME equipment through our contract with the Department of Corrections so end recipient information in not available.

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 01 $2,300 $0 $2,300
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 22 $7,240 $2,000 $5,240
Daily Living 20 $5,160 $825 $4,335
Environmental Adaptations 01 $251 $0 $251
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 01 $2,899 $0 $2,899
Total 45 $17,850 $2,825 $15,025

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 64 $8,699 $0 $8,699
Hearing 70 $13,450 $0 $13,450
Speech Communication 01 $50 $0 $50
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 266 $157,460 $14,944 $142,516
Daily Living 95 $9,518 $100 $9,418
Environmental Adaptations 04 $1,550 $0 $1,550
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 01 $560 $0 $560
Recreation, Sports and Leisure 01 $25 $0 $25
Total 502 $191,312 $15,044 $176,268

D. Anecdote

• A wheelchair user was unable to get a new power chair because they were not eligible for a replacement for another two years. Repairs to the existing chair were unsuccessful, and the family could not afford to buy one out-of-pocket. The user was unable to go anywhere independently. IndependenceFirst had a donated power chair that was available for donation. It needed a new battery, which the family felt they could afford. IndependenceFirst received a donation of 2 dowels with rubber tips. They were 1/2" in diameter and 24" long. They were place in our "Free to a Good Home" cabinet in our waiting room. A guest who has Muscular Dystrophy was overjoyed to receive them. She often travels in the community and frequently has difficulty with elevator buttons and reaching door opener actuators that are too high or too far off the path of travel. She felt these dowels were perfect for helping her maintain her independence.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 03 01 131 135
2. AT was only available through the AT program. 01 02 06 09
3. AT was available through other programs, but the system was too complex or the wait time too long. 03 01 00 04
4. Subtotal 07 04 137 148
5. None of the above 00 00 00 00
6. Subtotal 07 04 137 148
7. Nonrespondent 00 00 154 154
8. Total 07 04 291 302
9. Performance on this measure 100% 100% 47.08%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 130 32.1%
Satisfied 05 1.23%
Satisfied somewhat 04 0.99%
Not at all satisfied 00 0%
Nonrespondent 266 65.68%
Total Surveyed 405
Response rate % 34.32%

G. Notes:

WisTech partners with the Department of Corrections (DOC) for device refurbishment. The DOC is not able to sell used DME directly to consumers so this year they have established agreements with at least on Managed Care Organization so that used devices can be purchased for consumers receiving long term care services. COVID-19 also impacted the ability of our subcontractors to accept donated equipment. This was due to several factors including lack of space, Safer at Home orders, and finalization of sanitization procedures.

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 391
Serve as loaner during service repair or while waiting for funding 105
Provide an accommodation on a short-term basis for a time-limited event/situation 392
Conduct training, self-education or other professional development activity 04
Total 892

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 691
Family Members, Guardians, and Authorized Representatives 127
Representative of Education 11
Representative of Employment 01
Representatives of Health, Allied Health, and Rehabilitation 07
Representatives of Community Living 29
Representatives of Technology 26
Total 892

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 63

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 61
Hearing 202
Speech Communication 15
Learning, Cognition and Developmental 19
Mobility, Seating and Positioning 308
Daily Living 378
Environmental Adaptations 117
Vehicle Modification and Transportation 09
Computers and Related 40
Recreation, Sports and Leisure 26
Total 1,175

E. Anecdote

A gentleman with Dysautonomia is unable to stand or sit upright without his heart rhythm increasing to dangerous levels. As long as he is reclined he is ok. He participated in an evaluation for office work accommodations during which a zero gravity chair was recommended. He was working with Wisconsin Vocational Rehabilitation to find a job and they arranged for purchase of the chair during his job search. He found a job before the chair could be delivered however, without the chair it was likely that he would not be able to tolerate a full day of work. He borrowed the zero gravity lawn chair prior to his first day of work as a short term accommodation until his permanent chair arrived. This loan allowed him to be able to work a full day on his very first day of employment.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 13 07 228 248
Decided that an AT device/ service will not meet needs 03 05 94 102
Subtotal 16 12 322 350
Have not made a decision 00 01 21 22
Subtotal 16 13 343 372
Nonrespondent 00 00 19 19
Total 16 13 362 391
Performance on this measure 100% 92.31% 93.88%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 02 02 125 129
2. AT was only available through the AT program. 03 06 296 305
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 25 25
4. Subtotal 05 08 446 459
5. None of the above 00 00 25 25
6. Subtotal 05 08 471 484
7. Nonrespondent 00 01 16 17
8. Total 05 09 487 501
9. Performance on this measure 100% 100% 94.69%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 638 71.52%
Satisfied 194 21.75%
Satisfied somewhat 21 2.35%
Not at all satisfied 07 0.78%
Nonrespondent 32 3.59%
Total Surveyed 892
Response rate % 96.41%

I. Notes:

WisTech subcontractors were asked to report on device loans that they were unable to conduct due to COVID-19. The results showed that 34 device loans for a total of 34 devices were not conducted between March and September 2020. We also recognize that not every staff member was able to record each loan they were unable to do so it is estimated that these numbers do not represent the The number of days for loans under our program have always remained consistent between 50 - 65 days. This is due to the geography and climate of Wisconsin which often limits travel either due to distance, time, or weather. The original loan purpose of "serve as s short term accommodation" is often the first step in decision making for consumers and our ratio of these to loans with the purpose solely to make a decision remains consistent with previous years. Consumers make not specifically know that they want to even make a decision about something until they have "had" to try something as an accommodation.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 49
Hearing 81
Speech Communication 11
Learning, Cognition and Developmental 31
Mobility, Seating and Positioning 53
Daily Living 68
Environmental Adaptations 30
Vehicle Modification and Transportation 03
Computers and Related 64
Recreation, Sports and Leisure 09
Total # of Devices Demonstrated 399

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 383
Family Members, Guardians, and Authorized Representatives 169
Representatives of Education 18
Representatives of Employment 08
Health, Allied Health, Rehabilitation 24
Representative of Community Living 34
Representative of Technology 08
Total 644

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 145
Service Provider 175
Vendor 18
Repair Service 00
Others 14
Total 352

D. Anecdote

• In April, during the statewide shutdown we had a request for some various types of walkers. Staff from Midstate Independent Living Choices set up a virtual appointment with a consumer to show the different walkers, the advantages and disadvantages of each one, and were able to help the consumer come to a decision as to which walker they should purchase to best meet their needs. Four different walkers were demonstrated and the consumer made an informed purchase. A second demo example includes meeting with a consumer from outside of their home with the devices they wanted to learn more about. Our agency had two each of the demo devices so we sanitized one set to leave on their front porch while we had the other with us. We stood in the front lawn with the same devices that the consumer had access to on their front porch. We explained the features and functions from the front lawn so that the consumer could make a decision on which devices met their needs.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 40 26 258 324
Decided that an AT device/ service will not meet needs 02 03 28 33
Subtotal 42 29 286 357
Have not made a decision 01 00 41 42
Subtotal 43 29 327 399
Nonrespondent 00 00 00 00
Total 43 29 327 399
Performance on this measure 97.67% 100% 87.46%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 512 79.5%
Satisfied 119 18.48%
Satisfied somewhat 11 1.71%
Not at all satisfied 00 0%
Nonrespondent 02 0.31%
Total 644
Response rate % 99.69%

G. Notes:

WisTech subcontractors were asked to report on device demonstrations that they were unable to conduct due to COVID-19. The results showed that 22 device demonstrations for a total of 65 devices were not conducted between March and September 2020. We also recognize that not every staff member was able to record each demo they were unable to do so it is estimated that these numbers do not represent the full total.

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 05 03 295 303
2. AT was only available through the AT program. 04 08 302 314
3. AT was available through other programs, but the system was too complex or the wait time too long. 03 01 25 29
4. Subtotal 12 12 622 646
5. None of the above 00 00 25 25
6. Subtotal 12 12 647 671
7. Nonrespondent 00 01 171 172
8. Total 12 13 818 843
9. Performance on this measure 75% 91.67% 74.44% 74.7%
ACL Performance Measure 85%
Met/Not Met Not Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 53 33 486 572
Decided that an AT device/ service will not meet needs 05 08 122 135
Subtotal 58 41 608 707
Have not made a decision 01 01 62 64
Subtotal 59 42 670 771
Nonrespondent 00 00 19 19
Total 59 42 689 790
Performance on this measure 98.31% 97.62% 90.75% 91.7%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 97.44% 95% Met
Response Rate 43.51% 90% Not Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 558
Family Members, Guardians and Authorized Representatives 132
Representatives of Education 362
Representatives of Employment 255
Rep Health, Allied Health, and Rehabilitation 1,569
Representatives of Community Living 1,099
Representatives of Technology 36
Unable to Categorize 06
TOTAL 4,017

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
2,291 1,726 00 4,017

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 1,342
AT Funding/Policy/ Practice 349
Combination of any/all of the above 1,868
Information Technology/Telecommunication Access 134
Transition 324
Total 4,017

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

The Occupational Therapy Assistant Program at Madison College connected with Acess to Independence for a presentation and training with the current students. An IL Specialist, who is also a Certified Occupational Therapist first explained Access’ general services, the WisTech AT demonstration and loan program, and the WisLoan program to the students. Students were unaware that these programs existed and will be able to offer referrals to Access in the future when doing field work after graduation. The Access staff member then provided training to students based on their request to learn more about dressing aids. The staff person provided training to students on the use of a button puller, sock aid and dressing stick. Students were then given an opportunity to try out the items themselves in order to better understand how they function.

Briefly describe one training activity related to transition conducted during the reporting period:

The Waukesha Transition Action Committee put on a Take Charge of Your Future program at the Waukesha County Technical College. This program is an all-day event that includes breakout sessions that address a variety of transition related topics. One of the topics was using Assistive Technology as an accommodation at home, in school and at work. A variety of devices were discussed and demonstrated, and students had a hands on opportunity to work with them and explore how they might be helpful. Vocational Rehab as also there to discuss funding and reasonable accommodation requests.

Briefly describe one training activity related to Information and Communication Technology accessibility:

Staff from the Wisconsin Department of Health Services, the WisTech program, provided several ICT trainings this past program year that will impact a broad range of consumers, service providers, and the community in general. This includes trainings to staff from the Wisconsin Technical College System who are responsible for content development for students. Additional trainings were provided to Communications staff members for the Governor’s Office on accessible documentation and a national training on making virtual meetings accessible for people who are deaf and hard of hearing.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 96
Training or Technical Assistance will be developed or implemented 38
No known outcome at this time 00
Nonrespondent 00
Total 134
Performance Measure Percentage 100%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 7%
Employment 5.5%
Health, Allied Health, Rehabilitation 6.5%
Community Living 50%
Technology (IT, Telecom, AT) 31%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

The Department of Health Services has engaged in efforts to increase the accessibility of information provided to the public through the Governor's Office. Governor appointed consumer councils notified DHS that public health Executive Orders were and COVID-19 was inaccessible for people with disabilities. WisTech, housed at DHS, provided ICT training and technical assistance to Communications staff within the Governor's Office to increase and ensure access to timely and accurate information. WisTech is providing similar technical assistance to the Communications staff in the Office of the Secretary at DHS.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

The Department of Health Services has served on a work group hosted by the WI Department of Public Instruction (DPI) as part of their effort to increase access to AT by students, teachers, districts, and families. DPI received CARES Act funding to be directed towards these efforts. TA included guidance on guidance documents related to the provision of AT to students, assistance with the formation of the AT Forward Community of Practice, and direct provision of TA to teachers and school personnel.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. • With COVID-19 having a huge impact on being able to provide in-person services, outreaches, etc. we decided to use our North Country Facebook page to do daily assistive technology (AT) posts highlighting the various items in our AT Loan & Demonstration program. Each week we focus on one category of the program such as adaptive driving aids, kitchen aids, signal systems, and so forth. The feedback we have gotten is that people look forward to the posts and learning more about what AT is available to increase their and their loved ones independence.

2. Green County ADRC hosted a ‘Lunch & Learn’ series: “Make Life Easier at Home! Learn about different tips, tricks and tools to age safely at home.” Attendance was 20 persons from the general public. Staff took over 50 pieces of assistive technology including Kitchen AT, AT for activities of daily living, vehicle AT and phones. Staff talked about several pieces of equipment, demonstrated how each worked and passed the items around for persons to tryout. There were many questions about how to open water bottles and pill bottles. One attendee scheduled an appointment for follow up, but due to the Covid-19 crisis, the appointment was postponed due to COVID-19.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 1,903 659 2,562
Family Members, Guardians and Authorized Representatives 776 173 949
Representative of Education 62 12 74
Representative of Employment 30 04 34
Representative of Health, Allied Health, and Rehabilitation 163 56 219
Representative of Community Living 523 118 641
Representative of Technology 02 02 04
Unable to Categorize 44 10 54
Total 3,503 1,034 4,537

Notes:

COVID-19 had an impact on the numbers for Information and Assistance. Wisconsin was under Safer at Home orders and consumers were less likely to reach out to organizations that they believed were closed. Education and information continued to be provided during the Safer at Home time period but the manner in which this was implemented throughout Wisconsin left many residents confused on what businesses were open or closed.

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?


B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? No

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


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This FY20 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.