National Assistive Technology Act Data System

Annual Progress Report - Full Report

Texas 2020

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Texas Technology Access Program
State AT Program Title:
State AT Program URL
http://techaccess.edb.utexas.edu/
Mailing Address:
10100 Burnet Rd. Bldg. 137 Ste 1.154 MC L4000
City:
Austin
State:
TX
Zip Code:
78758
Program Email:
https://ttap.disabilitystudies.utexas.edu/
Phone:
512-232-0740
TTY:
512-232-0761

Lead Agency

Agency Name:
The University of Texas at Austin
Mailing Address:
10100 Burnet Rd. Bldg. 137 Ste 1.154 MC L4000
City:
Austin
State:
TX
Zip Code:
78758
Program URL:
https://disabilitystudies.utexas.edu/

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Angela Standridge
Title:
Director
Phone:
512-232-0751
E-mail:
astandridge@austin.utexas.edu
Program Director at Lead Agency (last, first):
Sharp, Amy Ph.D.
Title:
Executive Director
Phone:
512-232-0745
E-mail:
sharpamy@utexas.edu
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Courtney Frazier Swaney
Title:
Associate Director Office of Sponsored Projects
Phone:
512-471-6231
E-mail:
c_frazier@austin.utexas.edu

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 01
Activity 1
How would you describe this state financing activity? Other: AT Leasing Program
2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected
Geographic Distribution
County of Residence Individuals Served
A. Metro (RUCC 1-3) 12
B. Non-Metro (RUCC 4-9) 02
C. Total Served 14

Performance Measure Number
Performance Measure Number
D. Excluded from Performance Measure 00
E. Number of Individuals Included in Performance Measures 14

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded
Types and Dollar Amounts of AT Funded
Type of AT Device / Service Number of Devices
Funded
Value of
AT Provided
Vision 05 $1,500
Hearing 02 $600
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 00 $0
Computers and related 07 $2,100
Recreation, sports, and leisure 00 $0
Total 14 $4,200


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

Mr. F. is an 18 yo with special needs. When I was introduced to him, he was trying to finish his Senior Year of High School through the internet on his cell phone amidst the COVID19 school shutdowns and transition to online learning. His family could not afford a home computer and the school district had not sent one yet for him to use. Because Mr. F. will be graduating soon and pursuing a post-secondary education, his need for a computer is long-term. The Double Click Project has provided this young man and his family with the means to not only continue his education, but to stay safe and connected through the internet to purchase needed goods and supplies as the COVID 19 Pandemic continues to change their routines and lives.

Impact Area

Ms. C. is a 62 yo who is homebound due to macular degeneration. The COVID Pandemic has further isolated her from family, friends and interacting in her community. While Ms. C. is eager to learn how to shop online for needed goods and supplies, she lacked a computer at home with a larger monitor so that she could easily read and connect with resources and family through email. The Double Click Project has provided this lady with the means to retain her self-sufficiency and to adjust to the changes in her routines and life.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 03 06 05 14
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 03 06 05 14
5. None of the above 00 00 00 00
6. Subtotal 03 06 05 14
7. Nonrespondent 00 00 00 00
8. Total 03 06 05 14
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 12 85.71%
Satisfied 01 7.14%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 01 7.14%
Total Surveyed 14
Response rate % 92.86%

G. Notes:

Double Click program that the payment over time is administered through, experienced difficulty getting enough computers to referbished when COVID-19 lockdowns occurred in March. Supply has bee nresored but demand remains very high with a short waitlist for computers.

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 1,600
C. Total 1,600

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 1,600

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 29 $5,428 $840 $4,588
Hearing 43 $38,211 $600 $37,611
Speech Communication 04 $2,590 $0 $2,590
Learning, Cognition and Developmental 25 $8,957 $0 $8,957
Mobility, Seating and Positioning 1,935 $245,062 $0 $245,062
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 03 $3,000 $0 $3,000
Computers and Related 71 $14,098 $8,280 $5,818
Recreation, Sports and Leisure 00 $0 $0 $0
Total 2,110 $317,346 $9,720 $307,626

D. Anecdote

Project Mend: “When Alex first saw the chair and sat in it, he had a big smile on his face. Thank you for all you do to support families in our community!” – Alexander’s Parents Alexander is a 15 year old living with Autism, Tourette and Hypotonia, a combination of developmental and neurological conditions that cause Alex to struggle with irritability, impulsivity and lethargy when engaging in community activities and outings. Alex is actively involved in the YES [Youth Empowerment Services] Waiver, a Medicaid program that assists children living with serious mental, emotional and/or behavioral difficulties through intensive service delivery. The overall objectives of this program are to increase a child’s engagement with their community, expand the available supportive services to the child and improve overall quality of life for the youth they serve. When Alex’s caseworker noticed that he was experiencing difficulties during community outings resulting in added stress on his parents, she referred Alex to our program for assistance in acquiring a specialized chair. Through our Medical Equipment Reuse Program, Alex received a professionally refurbished and sanitized Lightweight Sport Wheelchair, which allows him the convenience of sitting during outings and ease of maneuvering himself at his own pace. Alex and his family can now visit his favorite places, like SeaWorld, San Antonio Zoo and Morgan’s Wonderland, with the comfort of knowing that Alex has a safe and reliable place to rest, which causes Alex to be happy and his parents to feel relieved

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 47 28 1,525 1,600
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 47 28 1,525 1,600
5. None of the above 00 00 00 00
6. Subtotal 47 28 1,525 1,600
7. Nonrespondent 00 00 00 00
8. Total 47 28 1,525 1,600
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 803 50.19%
Satisfied 292 18.25%
Satisfied somewhat 01 0.06%
Not at all satisfied 00 0%
Nonrespondent 504 31.5%
Total Surveyed 1,600
Response rate % 68.5%

G. Notes:

Please note, Project Mend had challenges becasue sof COVID-19 and being shut down few several months, then 2 hurricanes depleted their back stock. The Double click program remined open sduring COVid-19 challenges but intially expereinced a "supply" porblem becsue of the high demand for laptops and desktps in the home during lock down in March-June. Supply has resumed but there continues to be a waitlist of 10-20 in cue as demand is still quite high.

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 93
Serve as loaner during service repair or while waiting for funding 01
Provide an accommodation on a short-term basis for a time-limited event/situation 00
Conduct training, self-education or other professional development activity 01
Total 95

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 94
Family Members, Guardians, and Authorized Representatives 00
Representative of Education 01
Representative of Employment 00
Representatives of Health, Allied Health, and Rehabilitation 00
Representatives of Community Living 00
Representatives of Technology 00
Total 95

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 35

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 07
Hearing 22
Speech Communication 165
Learning, Cognition and Developmental 15
Mobility, Seating and Positioning 00
Daily Living 00
Environmental Adaptations 44
Vehicle Modification and Transportation 00
Computers and Related 02
Recreation, Sports and Leisure 00
Total 255

E. Anecdote

My student loved this Ipad with communication apps. She volunteer around the community and was able to provide greeting and gain attention from other people, when she otherwise would not have been able to do so due to her communication impairment. These robust group of switches that you lent us, was exactly she need to be more functional in her settings. Thank you so much for your library, Speech and Language therapist in San Antonio, Texas.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 66 08 19 93
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 66 08 19 93
Have not made a decision 00 00 00 00
Subtotal 66 08 19 93
Nonrespondent 00 00 00 00
Total 66 08 19 93
Performance on this measure 100% 100% 100%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 01 00 01 02
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 01 00 01 02
5. None of the above 00 00 00 00
6. Subtotal 01 00 01 02
7. Nonrespondent 00 00 00 00
8. Total 01 00 01 02
9. Performance on this measure 100% NaN% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 85 89.47%
Satisfied 10 10.53%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 95
Response rate % 100%

I. Notes:

one loan was for a person getting ther regular AAC device fixed and one was for a teacher that needed it to attend a hands-on training.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 16
Hearing 12
Speech Communication 40
Learning, Cognition and Developmental 12
Mobility, Seating and Positioning 02
Daily Living 23
Environmental Adaptations 08
Vehicle Modification and Transportation 00
Computers and Related 67
Recreation, Sports and Leisure 01
Total # of Devices Demonstrated 181

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 454
Family Members, Guardians, and Authorized Representatives 27
Representatives of Education 01
Representatives of Employment 03
Health, Allied Health, Rehabilitation 00
Representative of Community Living 11
Representative of Technology 05
Total 501

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 21
Service Provider 87
Vendor 29
Repair Service 03
Others 42
Total 182

D. Anecdote

During a Disability Awareness month open house at TTAP, we were able to have a demonstration activity with a parent and a young adult man who was identified as autistic with IDD who was transitioning from K12 to activities at a local Center for Independent Living. Though he had some literacy skills, he had challenges accessing and reading information on a computer. Staff was able to show him and his parent built-in text to speech tools as well as Snap and Read and CoWriter supports by Don Johnston. Staff was also able to follow up with the local CIL to make sure they had access to the tools and would be able to support him.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 37 17 97 151
Decided that an AT device/ service will not meet needs 02 00 04 06
Subtotal 39 17 101 157
Have not made a decision 09 03 08 20
Subtotal 48 20 109 177
Nonrespondent 02 00 02 04
Total 50 20 111 181
Performance on this measure 78% 85% 90.99%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 244 48.7%
Satisfied 185 36.93%
Satisfied somewhat 08 1.6%
Not at all satisfied 01 0.2%
Nonrespondent 63 12.57%
Total 501
Response rate % 87.43%

G. Notes:

COVID-19 significantly impacted demonstrations. Many TX location are still not open.

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 50 34 1,530 1,614
2. AT was only available through the AT program. 01 00 01 02
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 51 34 1,531 1,616
5. None of the above 00 00 00 00
6. Subtotal 51 34 1,531 1,616
7. Nonrespondent 00 00 00 00
8. Total 51 34 1,531 1,616
9. Performance on this measure 100% 100% 100% 100%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 103 25 116 244
Decided that an AT device/ service will not meet needs 02 00 04 06
Subtotal 105 25 120 250
Have not made a decision 09 03 08 20
Subtotal 114 28 128 270
Nonrespondent 02 00 02 04
Total 116 28 130 274
Performance on this measure 90.52% 89.29% 92.31% 91.24%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.39% 95% Met
Response Rate 74.30% 90% Not Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 2,265
Family Members, Guardians and Authorized Representatives 385
Representatives of Education 178
Representatives of Employment 00
Rep Health, Allied Health, and Rehabilitation 47
Representatives of Community Living 17
Representatives of Technology 00
Unable to Categorize 1,160
TOTAL 4,052

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
4,024 28 00 4,052

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 3,821
AT Funding/Policy/ Practice 00
Combination of any/all of the above 152
Information Technology/Telecommunication Access 75
Transition 04
Total 4,052

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

Provided two training sessions on AAC including an overview, hands-on across low to high tech examples and top 5 implementation strategies to an allied health provider.

Briefly describe one training activity related to transition conducted during the reporting period:

Transition Conducted a half-day session at a state professional conference AAC and Transition geared toward speech language pathologists.

Briefly describe one training activity related to Information and Communication Technology accessibility:

Provided training on TEA access processes, Bookshare and Learning Ally, Creative Commons, as well as CAST AEM resources. Hands-on “how tos” with in MS Office.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 62
Training or Technical Assistance will be developed or implemented 07
No known outcome at this time 03
Nonrespondent 03
Total 75
Performance Measure Percentage 92%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 0%
Employment 40%
Health, Allied Health, Rehabilitation 0%
Community Living 60%
Technology (IT, Telecom, AT) 0%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

Bi-weekly webinar-based training has been initiated with the 15 Demo Centers TTAP maintians though out Texas. They were recorded so attendees could view asynchonously if needed. Agenda items include at least one AT or ICT tool-based section, a policy review section (for AT and disability in general), and time devoted to concners/collaboration/funding and grant sources. During Covid-19, this gorup has been particualrly active and engaged to support the variety of consumers they serve.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

TTAP has established a Memo of Understanding with the Texas Workforce. Among many collaborative activities is a monthly webinar (the AT specilialists are spread throughout Texas) where TTAP staff share tech tips and AT training activites. During the initial stages of COVID-19 lock down, agenda time was dedicated to AT supports in a virtual environment. Additionally this year, we have targeted training on AT tools that were provided kits to the specialists. The specialists then support VR counselors within their Regions.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. TTAP participated in the 2019 Abilities Expo in Dallas Texas. This Expo is a free consumer-oriented conference had about 4500 attendees and focused on connecting consumers with vendors and other resources. TTAP had a demonstration booth highlighting a variety of AT tools that consumers could try and explore.

2. Texas Workforce Conference: TTAP partnered with the Rehabilitation Division of TWC to provide an AT exploration booth for all attendees, most of which were Vocational Rehab counselors and K12 transition specialists.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 23 08 31
Family Members, Guardians and Authorized Representatives 08 02 10
Representative of Education 21 00 21
Representative of Employment 07 00 07
Representative of Health, Allied Health, and Rehabilitation 12 01 13
Representative of Community Living 61 01 62
Representative of Technology 05 00 05
Unable to Categorize 02 00 02
Total 139 12 151

Notes:

One TTAP position was open for about 6 months.

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 02

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.

Active engagement with the Texas Workforce Commission (TWC) has resulted in a formal MOU for multiple cooperative projects including training state TWC AT Specialists, collaborating at the TWC Conference by providing hands-on opportunities for all TX VR counselors and K12 personnel in attendance, creating AT "kits" for AT specialists (funded by TWC but we collaborative selected items and are providing training), and meet virtually once a month.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)

The MOU is an internal document and not available publically.


3. What was the primary area of impact for this state improvement outcome?

Employment


B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.

TTAP participated in a Governor initiated state task force, Operation Connectivity as an accessibility specialist. The task force was created in response to COVID-19 and challenges education students remotely, including those with disabilities. The task identified access to technology and access to internet connectivity as two major roadblocks. Additionally, there is an ongoing need for educator training on virtual instruction pedagogy.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)

Guidance for LEAs was created and ongoing resources are being created. https://gov.texas.gov/news/post/governor-abbott-announces-procurement-of-over-1-million-devices-wifi-hotspots-through-operation-connectivity, https://tea.texas.gov/sites/default/files/covid/operation_connectivity_playbook.pdf, https://tea.texas.gov/sites/default/files/covid/operation-connectivity-bulk-order-faqs.pdf. Further, the task force ask for input on wording/references for accessibility for possible future state legislation.


3. What was the primary area of impact for this state improvement outcome?

Education

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? No

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


Center for Assistive Technology Act Data Assistance . Saved: Thu Feb 04 2021 13:33:32 GMT-0600 (Central Standard Time)


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This FY20 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.