Did your approved state plan for this reporting period include any State Financing? | Yes |
---|---|
Did your approved state plan for this reporting period include conducting a Financial Loan Program? | No |
How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? | 02 |
---|
How would you describe this state financing activity? | telecommunications distribution |
---|
County of Residence | Individuals Served |
---|---|
A. Metro (RUCC 1-3) | 242 |
B. Non-Metro (RUCC 4-9) | 74 |
C. Total Served | 316 |
Performance Measure | Number |
---|---|
D. Excluded from Performance Measure | 00 |
E. Number of Individuals Included in Performance Measures | 316 |
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:
Type of AT Device / Service | Number of Devices Funded |
Value of
AT Provided |
---|---|---|
Vision | 142 | $127,813 |
Hearing | 219 | $51,814 |
Speech communication | 09 | $6,892 |
Learning, cognition, and developmental | 00 | $0 |
Mobility, seating and positioning | 00 | $0 |
Daily living | 35 | $21,792 |
Environmental adaptations | 00 | $0 |
Vehicle modification and transportation | 00 | $0 |
Computers and related | 00 | $0 |
Recreation, sports, and leisure | 00 | $0 |
Total | 405 | $208,311 |
How would you describe this state financing activity? | last resort activity |
---|
County of Residence | Individuals Served |
---|---|
A. Metro (RUCC 1-3) | 14 |
B. Non-Metro (RUCC 4-9) | 02 |
C. Total Served | 16 |
Performance Measure | Number |
---|---|
D. Excluded from Performance Measure | 00 |
E. Number of Individuals Included in Performance Measures | 16 |
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:
Type of AT Device / Service | Number of Devices Funded |
Value of
AT Provided |
---|---|---|
Vision | 02 | $200 |
Hearing | 01 | $200 |
Speech communication | 02 | $400 |
Learning, cognition, and developmental | 02 | $400 |
Mobility, seating and positioning | 04 | $715 |
Daily living | 04 | $800 |
Environmental adaptations | 02 | $200 |
Vehicle modification and transportation | 01 | $200 |
Computers and related | 00 | $0 |
Recreation, sports, and leisure | 00 | $0 |
Total | 18 | $3,115 |
How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? | 01 |
---|
How would you describe this state financing activity? | AT Fabrication Program |
---|
County of Residence | Individuals Served |
---|---|
A. Metro (RUCC 1-3) | 05 |
B. Non-Metro (RUCC 4-9) | 00 |
C. Total Served | 05 |
Performance Measure | Number |
---|---|
D. Excluded from Performance Measure | 00 |
E. Number of Individuals Included in Performance Measures | 05 |
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:
Type of AT Device / Service | Number Provided | Total Estimated Current Retail Purchase Price |
Total Price for Which Devices Were Sold |
Savings to Consumers |
---|---|---|---|---|
Vision | 00 | $0 | $0 | $0 |
Hearing | 00 | $0 | $0 | $0 |
Speech communication | 00 | $0 | $0 | $0 |
Learning, cognition, and developmental | 00 | $0 | $0 | $0 |
Mobility, seating and positioning | 02 | $4,000 | $200 | $3,800 |
Daily living | 18 | $17 | $0 | $17 |
Environmental adaptations | 00 | $0 | $0 | $0 |
Vehicle modification and transportation | 00 | $0 | $0 | $0 |
Computers and related | 00 | $0 | $0 | $0 |
Recreation, sports, and leisure | 00 | $0 | $0 | $0 |
Total | 20 | $4,017 | $200 | $3,817 |
Linda’s MS makes it difficult for her body temperature to regulate, which makes the hot weather dangerous for her. She needed a new window air conditioner to survive the summer weather. The $200 award from our last resort fund helped pay for a new window air conditioner. Her son wrote: "I would just like to thank the organization and all those involved. My Mom desperately needed this help and could not have done this alone. The assistance is greatly appreciated."
Grody is a 3-year-old with multiple mobility challenges that make it difficult for him to get around. His physical therapist reached out to us because he really needed a floor wheelchair that would enable him to play with his sister, and commercially available floor wheelchairs were very expensive and did not address all his needs and his overall goal to play independently. Our AT fabrication team, with recommendations from Grody’s physical therapist, made a floor wheelchair for him based on an existing design and incorporated design elements for stability and support suggested by his physical therapist. Typically, this type of wheelchair can cost thousands of dollars. This project totaled approximately $100.
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 00 | 00 | 306 | 306 |
2. AT was only available through the AT program. | 00 | 00 | 02 | 02 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
4. Subtotal | 00 | 00 | 308 | 308 |
5. None of the above | 00 | 00 | 00 | 00 |
6. Subtotal | 00 | 00 | 308 | 308 |
7. Nonrespondent | 01 | 00 | 28 | 29 |
8. Total | 01 | 00 | 336 | 337 |
9. Performance on this measure | 0% | NaN% | 91.67% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 118 | 35.01% |
Satisfied | 28 | 8.31% |
Satisfied somewhat | 00 | 0% |
Not at all satisfied | 04 | 1.19% |
Nonrespondent | 187 | 55.49% |
Total Surveyed | 337 | |
Response rate % | 44.51% |
Activity | Number of Individuals Receiving a Device from Activity |
---|---|
A. Device Exchange | 00 |
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan | 2,606 |
C. Total | 2,606 |
Performance Measure | |
---|---|
D. Device Exchange - Excluded from Performance Measure | 00 |
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients | 00 |
F. Number of Individuals Included in Performance Measures | 2,606 |
If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:
Type of AT Device | Number of Devices Exchanged | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Exchanged | Savings to Consumers |
---|---|---|---|---|
Vision | 00 | $0 | $0 | $0 |
Hearing | 00 | $0 | $0 | $0 |
Speech Communication | 00 | $0 | $0 | $0 |
Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
Mobility, Seating and Positioning | 00 | $0 | $0 | $0 |
Daily Living | 00 | $0 | $0 | $0 |
Environmental Adaptations | 00 | $0 | $0 | $0 |
Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
Computers and Related | 00 | $0 | $0 | $0 |
Recreation, Sports and Leisure | 00 | $0 | $0 | $0 |
Total | 00 | $0 | $0 | $0 |
Type of AT Device | Number of Devices Reassigned/Refurbished and Repaired | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Sold | Savings to Consumers |
---|---|---|---|---|
Vision | 09 | $3,099 | $40 | $3,059 |
Hearing | 08 | $1,090 | $0 | $1,090 |
Speech Communication | 59 | $47,894 | $10 | $47,884 |
Learning, Cognition and Developmental | 02 | $140 | $0 | $140 |
Mobility, Seating and Positioning | 1,641 | $695,071 | $470 | $694,601 |
Daily Living | 1,597 | $153,085 | $395 | $152,690 |
Environmental Adaptations | 56 | $19,751 | $100 | $19,651 |
Vehicle Modification & Transportation | 01 | $2,000 | $0 | $2,000 |
Computers and Related | 01 | $1,087 | $0 | $1,087 |
Recreation, Sports and Leisure | 02 | $2,100 | $0 | $2,100 |
Total | 3,376 | $925,317 | $1,015 | $924,302 |
Matthew is a young man who for years has been using a Dynavox Maestro AAC device to communicate. His mother noticed that the device was no longer working properly, and although Matthew is eligible to get a new device through insurance and she knows that he will eventually need to upgrade, the change would be very difficult for him at this time. His mother contacted our program because she was desperate to find another Maestro. Matthew received a Maestro from our reuse program so he can continue to communicate in the way he prefers.
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 22 | 05 | 2,173 | 2,200 |
2. AT was only available through the AT program. | 03 | 02 | 166 | 171 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 01 | 02 | 215 | 218 |
4. Subtotal | 26 | 09 | 2,554 | 2,589 |
5. None of the above | 01 | 00 | 03 | 04 |
6. Subtotal | 27 | 09 | 2,557 | 2,593 |
7. Nonrespondent | 00 | 00 | 13 | 13 |
8. Total | 27 | 09 | 2,570 | 2,606 |
9. Performance on this measure | 96.3% | 100% | 99.38% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 2,401 | 92.13% |
Satisfied | 176 | 6.75% |
Satisfied somewhat | 14 | 0.54% |
Not at all satisfied | 00 | 0% |
Nonrespondent | 15 | 0.58% |
Total Surveyed | 2,606 | |
Response rate % | 99.42% |
Primary Purpose of Short-Term Device Loan | Number |
---|---|
Assist in decision-making (device trial or evaluation) | 632 |
Serve as loaner during service repair or while waiting for funding | 10 |
Provide an accommodation on a short-term basis for a time-limited event/situation | 12 |
Conduct training, self-education or other professional development activity | 99 |
Total | 753 |
Type of Individual or Entity | Number of Device Borrowers |
---|---|
Individuals with Disabilities | 549 |
Family Members, Guardians, and Authorized Representatives | 14 |
Representative of Education | 95 |
Representative of Employment | 00 |
Representatives of Health, Allied Health, and Rehabilitation | 64 |
Representatives of Community Living | 28 |
Representatives of Technology | 03 |
Total | 753 |
Length of Short-Term Device Loan in Days | 28 |
---|
Type of AT Device | Number |
---|---|
Vision | 88 |
Hearing | 106 |
Speech Communication | 234 |
Learning, Cognition and Developmental | 16 |
Mobility, Seating and Positioning | 12 |
Daily Living | 40 |
Environmental Adaptations | 102 |
Vehicle Modification and Transportation | 00 |
Computers and Related | 66 |
Recreation, Sports and Leisure | 104 |
Total | 768 |
Lauren, a wheelchair user, contacted the AT program because for health reasons her doctor ordered her to spend less time in her wheelchair and more time in a prone position, and she was worried that this would jeopardize her employment because she would not be able to access the tablet she needed in order to do her job. She borrowed a Levo tablet stand that enabled her to have access to her tablet while seated or prone. She contacted the AT program about a week later and said that the Levo stand has ensured that she can keep her productivity levels up and she is no longer worried about keeping her job.
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
Decided that AT device/service will meet needs | 43 | 08 | 152 | 203 |
Decided that an AT device/ service will not meet needs | 05 | 01 | 16 | 22 |
Subtotal | 48 | 09 | 168 | 225 |
Have not made a decision | 01 | 00 | 16 | 17 |
Subtotal | 49 | 09 | 184 | 242 |
Nonrespondent | 79 | 16 | 295 | 390 |
Total | 128 | 25 | 479 | 632 |
Performance on this measure | 57.69% | 55.38% | 53.96% |
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 05 | 02 | 04 | 11 |
2. AT was only available through the AT program. | 80 | 02 | 05 | 87 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 01 | 01 | 00 | 02 |
4. Subtotal | 86 | 05 | 09 | 100 |
5. None of the above | 00 | 00 | 01 | 01 |
6. Subtotal | 86 | 05 | 10 | 101 |
7. Nonrespondent | 07 | 04 | 09 | 20 |
8. Total | 93 | 09 | 19 | 121 |
9. Performance on this measure | 100% | 100% | 90% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 279 | 37.05% |
Satisfied | 47 | 6.24% |
Satisfied somewhat | 01 | 0.13% |
Not at all satisfied | 01 | 0.13% |
Nonrespondent | 425 | 56.44% |
Total Surveyed | 753 | |
Response rate % | 43.56% |
Our centralized inventory location processed only a few loans between April and June due to their facility being shut down due to COVID. Later in the summer, our centralized inventory was moved from this location to a new location with a new subcontractor, and it took time to get all of the equipment organized and to put systems in place. These events resulted in a lower number of device loans. Performance measures and satisfaction rates are affected because the majority of our device loans are delivered by a drop-ship method. While this is more convenient for our borrowers, this means that our regional centers do not have face-to-face contact with borrowers and therefore try to obtain data through email or telephone follow-up; many borrowers do not readily respond to these methods.
Type of AT Device / Service | Number of Demonstrations of AT Devices / Services |
---|---|
Vision | 31 |
Hearing | 42 |
Speech Communication | 26 |
Learning, Cognition and Developmental | 06 |
Mobility, Seating and Positioning | 03 |
Daily Living | 14 |
Environmental Adaptations | 00 |
Vehicle Modification and Transportation | 00 |
Computers and Related | 13 |
Recreation, Sports and Leisure | 00 |
Total # of Devices Demonstrated | 135 |
Type of Participant | Number of Participants in Device Demonstrations |
---|---|
Individuals with Disabilities | 116 |
Family Members, Guardians, and Authorized Representatives | 52 |
Representatives of Education | 03 |
Representatives of Employment | 00 |
Health, Allied Health, Rehabilitation | 11 |
Representative of Community Living | 29 |
Representative of Technology | 00 |
Total | 211 |
Type of Entity | Number of Referrals |
---|---|
Funding Source (non-AT program) | 77 |
Service Provider | 07 |
Vendor | 168 |
Repair Service | 00 |
Others | 00 |
Total | 252 |
Jennifer currently uses a mouth stylus to type on her computer. It was suggested that she try Dragon Naturally Speaking instead, but she was reluctant because she did not have a good experience with an older version of this software years ago. She had a demonstration of the latest version of the software along with a headset microphone and was so impressed she decided to pursue getting her own copy of the software. She stated that this will, in her words, “make me much more employable.”
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
Decided that AT device/service will meet needs | 10 | 02 | 110 | 122 |
Decided that an AT device/ service will not meet needs | 00 | 00 | 04 | 04 |
Subtotal | 10 | 02 | 114 | 126 |
Have not made a decision | 01 | 00 | 08 | 09 |
Subtotal | 11 | 02 | 122 | 135 |
Nonrespondent | 00 | 00 | 00 | 00 |
Total | 11 | 02 | 122 | 135 |
Performance on this measure | 90.91% | 100% | 93.44% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 191 | 90.52% |
Satisfied | 20 | 9.48% |
Satisfied somewhat | 00 | 0% |
Not at all satisfied | 00 | 0% |
Nonrespondent | 00 | 0% |
Total | 211 | |
Response rate % | 100% |
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 27 | 07 | 2,483 | 2,517 |
2. AT was only available through the AT program. | 83 | 04 | 173 | 260 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 02 | 03 | 215 | 220 |
4. Subtotal | 112 | 14 | 2,871 | 2,997 |
5. None of the above | 01 | 00 | 04 | 05 |
6. Subtotal | 113 | 14 | 2,875 | 3,002 |
7. Nonrespondent | 08 | 04 | 50 | 62 |
8. Total | 121 | 18 | 2,925 | 3,064 |
9. Performance on this measure | 96.49% | 73.33% | 91.02% | 91.14% |
ACL Performance Measure | 85% | |||
Met/Not Met | Met |
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
Decided that AT device/service will meet needs | 53 | 10 | 262 | 325 |
Decided that an AT device/ service will not meet needs | 05 | 01 | 20 | 26 |
Subtotal | 58 | 11 | 282 | 351 |
Have not made a decision | 02 | 00 | 24 | 26 |
Subtotal | 60 | 11 | 306 | 377 |
Nonrespondent | 79 | 16 | 295 | 390 |
Total | 139 | 27 | 601 | 767 |
Performance on this measure | 61.7% | 61.11% | 65.13% | 64.4% |
ACL Performance Measure | 90% | |||
Met/Not Met | Not Met |
Customer Rating of Services | Percent | ACL Target | Met/Not Met |
---|---|---|---|
Highly satisfied and satisfied | 99.39% | 95% | Met |
Response Rate | 83.95% | 90% | Not Met |
Type of Participant | Number |
---|---|
Individuals with Disabilities | 54 |
Family Members, Guardians and Authorized Representatives | 70 |
Representatives of Education | 301 |
Representatives of Employment | 50 |
Rep Health, Allied Health, and Rehabilitation | 652 |
Representatives of Community Living | 357 |
Representatives of Technology | 31 |
Unable to Categorize | 184 |
TOTAL | 1,699 |
Metro | Non Metro | Unknown | TOTAL |
---|---|---|---|
1,384 | 246 | 69 | 1,699 |
Primary Topic of Training | Participants |
---|---|
AT Products/Services | 803 |
AT Funding/Policy/ Practice | 432 |
Combination of any/all of the above | 120 |
Information Technology/Telecommunication Access | 246 |
Transition | 98 |
Total | 1,699 |
Describe innovative one high-impact assistance training activity conducted during the reporting period:
“AAC in the time of COVID-19”. This training, directed to service providers and caregivers, was held via webinar and specifically addressed ways to encourage AAC use for distance communication to stay connected during these times of prolonged social isolation.
Briefly describe one training activity related to transition conducted during the reporting period:
This training was given to a group of transition-aged youth. Because of COVID-19 restrictions, this training was conducted virtually, and focused on how AT can help people work more efficiently, increase access to higher education, and included the topic of the rights of people with disabilities with regard to accommodations for employment and education.
Briefly describe one training activity related to Information and Communication Technology accessibility:
“Social Media Accessibility” This was a webinar training given during disability pride month. The presentation was about digital and social media accessibility and discussed topics of specific social media platforms, video editing and captioning, image description, and laws around accessible digital information. This training led to requests for two other trainings from attendees.
Outcome/Result From IT/Telecommunications Training Received | Number |
---|---|
IT and Telecommunications Procurement or Dev Policies | 75 |
Training or Technical Assistance will be developed or implemented | 36 |
No known outcome at this time | 34 |
Nonrespondent | 101 |
Total | 246 |
Performance Measure Percentage | 45.1% |
ACL Target Percentage | 70% |
Met/Not Met | Not Met |
Despite providing links to accessible online forms, it is much more challenging to obtain training data virtually than it is to hand out forms to people in person and collect them right away.
Education | 33.33% |
---|---|
Employment | 0% |
Health, Allied Health, Rehabilitation | 0% |
Community Living | 33.34% |
Technology (IT, Telecom, AT) | 33.33% |
Total | 100% |
Describe Innovative one high-impact assistance activity that is not related to transition:
This year, several of our team members have been part of a statewide consortium consisting of representatives from service providers, disability organizations, and people with disabilities to have Pennsylvania designated as a "Technology FIrst" state. We have also been asked to participate in another Task Force organized by the Pennsylvania Office of Developmental Programs; this Task Force is working toward a similar goal within their scope of services.
Breifly describe one technical assistance activity related to transition conducted during the reporting period:
Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.
1. Access Abilities was a one-day conference co-hosted by TechOWL and Apple Education. This innovative event was split into two sections: the morning conference- style lectures and training provided by Apple focused on computer access and accessible documents as well as accessibility features of Apple products, and the afternoon consisted of AT “test drives.” This was accomplished by setting up several rooms, each focusing on a different AT area and having the participants move from room to room to become acquainted with different types of AT, with TechOWL staff on hand to assist them and answer questions.
2. One of our regional centers received a request to do a presentation for a blind and low vision support group. These sessions usually include passing devices around to allow attendees to get a closer experience, but COVID-19 restrictions made it impossible to have an in-person presentation. A virtual session using video conferencing was also ruled out because not all of the members had access to the necessary technology. It was agreed that the best option was an audio presentation by conference call, because all of the members had access to a telephone. When the presenter described the various pieces of AT, they also described the size, shape, weight, and features of each item to help the members of the group visualize the items. This was definitely an innovative way of presenting to this group and worked very well.
Types of Recipients | AT Device/ Service |
AT Funding | Total |
---|---|---|---|
Individuals with Disabilities | 675 | 1,534 | 2,209 |
Family Members, Guardians and Authorized Representatives | 607 | 1,045 | 1,652 |
Representative of Education | 78 | 50 | 128 |
Representative of Employment | 26 | 20 | 46 |
Representative of Health, Allied Health, and Rehabilitation | 371 | 428 | 799 |
Representative of Community Living | 362 | 678 | 1,040 |
Representative of Technology | 13 | 05 | 18 |
Unable to Categorize | 223 | 102 | 325 |
Total | 2,355 | 3,862 | 6,217 |
State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? | 00 |
---|
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)
3. What was the primary area of impact for this state improvement outcome?
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)
3. What was the primary area of impact for this state improvement outcome?
Did you have Additional and Leveraged Funding to Report? | Yes |
---|
Fund Source | Amount | Use of Funds |
---|---|---|
Public/State Agency | $541,000 | Device Loan |
State Appropriations | $450,000 | Device Loan |
Private | $48,000 | Training |
Private | $5,000 | Training |
Public/State Agency | $187,910 | Training |
Public/State Agency | $80,078 | State Financing |
Public/State Agency | $80,078 | State Financing |
Federal | $315,251 | State Financing |
Public/State Agency | $191,063 | State Financing |
Private | $30,000 | Training |
Public/State Agency | $137,503 | State Financing |
Amount: $2,065,883 |
Fund Source | Amount | Use of Funds | Individuals Served | Other Outcome |
---|
Center for Assistive Technology Act Data Assistance . Saved: Thu Feb 04 2021 13:32:14 GMT-0600 (Central Standard Time)