Did your approved state plan for this reporting period include any State Financing? | No |
---|---|
Did your approved state plan for this reporting period include conducting a Financial Loan Program? | No |
How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? | 00 |
---|
How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? | 00 |
---|
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 00 | 00 | 00 | 00 |
2. AT was only available through the AT program. | 00 | 00 | 00 | 00 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
4. Subtotal | 00 | 00 | 00 | 00 |
5. None of the above | 00 | 00 | 00 | 00 |
6. Subtotal | 00 | 00 | 00 | 00 |
7. Nonrespondent | 00 | 00 | 00 | 00 |
8. Total | 00 | 00 | 00 | 00 |
9. Performance on this measure | NaN% | NaN% | NaN% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 00 | NaN% |
Satisfied | 00 | NaN% |
Satisfied somewhat | 00 | NaN% |
Not at all satisfied | 00 | NaN% |
Nonrespondent | 00 | NaN% |
Total Surveyed | 00 | |
Response rate % | NaN% |
Activity | Number of Individuals Receiving a Device from Activity |
---|---|
A. Device Exchange | 05 |
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan | 1,416 |
C. Total | 1,421 |
Performance Measure | |
---|---|
D. Device Exchange - Excluded from Performance Measure | 00 |
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients | 00 |
F. Number of Individuals Included in Performance Measures | 1,421 |
If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:
Type of AT Device | Number of Devices Exchanged | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Exchanged | Savings to Consumers |
---|---|---|---|---|
Vision | 01 | $1,500 | $0 | $1,500 |
Hearing | 00 | $0 | $0 | $0 |
Speech Communication | 00 | $0 | $0 | $0 |
Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
Mobility, Seating and Positioning | 01 | $150 | $0 | $150 |
Daily Living | 03 | $3,050 | $0 | $3,050 |
Environmental Adaptations | 00 | $0 | $0 | $0 |
Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
Computers and Related | 00 | $0 | $0 | $0 |
Recreation, Sports and Leisure | 00 | $0 | $0 | $0 |
Total | 05 | $4,700 | $0 | $4,700 |
Type of AT Device | Number of Devices Reassigned/Refurbished and Repaired | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Sold | Savings to Consumers |
---|---|---|---|---|
Vision | 325 | $123,729 | $1,182 | $122,547 |
Hearing | 13 | $1,409 | $0 | $1,409 |
Speech Communication | 28 | $8,685 | $0 | $8,685 |
Learning, Cognition and Developmental | 33 | $5,793 | $0 | $5,793 |
Mobility, Seating and Positioning | 844 | $322,473 | $0 | $322,473 |
Daily Living | 739 | $71,852 | $0 | $71,852 |
Environmental Adaptations | 50 | $16,072 | $0 | $16,072 |
Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
Computers and Related | 42 | $21,040 | $0 | $21,040 |
Recreation, Sports and Leisure | 12 | $1,147 | $0 | $1,147 |
Total | 2,086 | $572,200 | $1,182 | $571,018 |
A woman called the Utica TRAID Center at Upstate Cerebral Palsy. She was looking for an overbed table for her elderly mother. She had just taken her home from a nursing home and this was the only device lacking for the care of her mother, as she already had purchased and borrowed some other items previously from the TRAID Center. She was very happy with getting her home especially with the risks related to COVID-19 in the facility. She was very grateful for everything the TRAID Center did for her mother.
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 15 | 02 | 806 | 823 |
2. AT was only available through the AT program. | 23 | 03 | 351 | 377 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 13 | 02 | 110 | 125 |
4. Subtotal | 51 | 07 | 1,267 | 1,325 |
5. None of the above | 10 | 00 | 31 | 41 |
6. Subtotal | 61 | 07 | 1,298 | 1,366 |
7. Nonrespondent | 04 | 04 | 47 | 55 |
8. Total | 65 | 11 | 1,345 | 1,421 |
9. Performance on this measure | 78.46% | 63.64% | 94.2% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 1,253 | 88.18% |
Satisfied | 122 | 8.59% |
Satisfied somewhat | 00 | 0% |
Not at all satisfied | 00 | 0% |
Nonrespondent | 46 | 3.24% |
Total Surveyed | 1,421 | |
Response rate % | 96.76% |
In the wake of COVID-19, many TRAID centers have offered more open-ended loans than in previous years. A focus of training in 2020 for TRAID staff included recommended federal guidance: number of loan devices is not always equal to the number of recipients. As a result of training in 2020 and ongoing efforts it would be expected to see continued consistency and improvement in data fidelity moving forward.
Primary Purpose of Short-Term Device Loan | Number |
---|---|
Assist in decision-making (device trial or evaluation) | 1,924 |
Serve as loaner during service repair or while waiting for funding | 485 |
Provide an accommodation on a short-term basis for a time-limited event/situation | 1,226 |
Conduct training, self-education or other professional development activity | 52 |
Total | 3,687 |
Type of Individual or Entity | Number of Device Borrowers |
---|---|
Individuals with Disabilities | 2,458 |
Family Members, Guardians, and Authorized Representatives | 707 |
Representative of Education | 109 |
Representative of Employment | 18 |
Representatives of Health, Allied Health, and Rehabilitation | 303 |
Representatives of Community Living | 75 |
Representatives of Technology | 17 |
Total | 3,687 |
Length of Short-Term Device Loan in Days | 60 |
---|
Type of AT Device | Number |
---|---|
Vision | 115 |
Hearing | 32 |
Speech Communication | 298 |
Learning, Cognition and Developmental | 321 |
Mobility, Seating and Positioning | 2,796 |
Daily Living | 1,358 |
Environmental Adaptations | 200 |
Vehicle Modification and Transportation | 10 |
Computers and Related | 454 |
Recreation, Sports and Leisure | 48 |
Total | 5,632 |
A man in a nursing facility and was told he could not go home unless he had a wheelchair. The man did not have insurance, Medicaid, or Medicare and could not afford one on his own and thought he would be unable to leave the nursing home. He called the Southern Tier Independence Center (STIC) and spoke to the TRAID staff because he saw one of their brochures. TRAID was able to loan him a wheelchair so he could go home. Staff put him in contact with their Nursing Home Transition and Diversion waiver department, who put him in touch with a care coordinator. He was assisted in starting the process of enrolling in Medicaid and getting a doctor visit so he could be evaluated for a wheelchair to keep permanently.
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
Decided that AT device/service will meet needs | 201 | 20 | 1,329 | 1,550 |
Decided that an AT device/ service will not meet needs | 12 | 03 | 55 | 70 |
Subtotal | 213 | 23 | 1,384 | 1,620 |
Have not made a decision | 06 | 01 | 44 | 51 |
Subtotal | 219 | 24 | 1,428 | 1,671 |
Nonrespondent | 91 | 05 | 157 | 253 |
Total | 310 | 29 | 1,585 | 1,924 |
Performance on this measure | 97.26% | 95.83% | 96.92% |
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 25 | 11 | 841 | 877 |
2. AT was only available through the AT program. | 16 | 03 | 371 | 390 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 50 | 03 | 219 | 272 |
4. Subtotal | 91 | 17 | 1,431 | 1,539 |
5. None of the above | 16 | 14 | 72 | 102 |
6. Subtotal | 107 | 31 | 1,503 | 1,641 |
7. Nonrespondent | 38 | 18 | 66 | 122 |
8. Total | 145 | 49 | 1,569 | 1,763 |
9. Performance on this measure | 85.05% | 46.7% | 95.21% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 3,113 | 84.43% |
Satisfied | 285 | 7.73% |
Satisfied somewhat | 09 | 0.24% |
Not at all satisfied | 02 | 0.05% |
Nonrespondent | 278 | 7.54% |
Total Surveyed | 3,687 | |
Response rate % | 92.46% |
Loans totals decreased in 2020 due to the restrictions and limitations placed on TRAID Centers as a result of the ongoing COVID-19 pandemic. A priority of the TRAID Director in 2020 was continued training and technical support on accurate documentation in NATADS. New York also continued to explore the history of programs documenting short-term loans beyond the recommended federal guidance. In 2021 we will move programs toward reporting more in line with less than 35 days as is recommended. A focus for early 2021 is the creation and release of an RFP that will clearly outline program expectations and increase documentation requirements.
Type of AT Device / Service | Number of Demonstrations of AT Devices / Services |
---|---|
Vision | 37 |
Hearing | 05 |
Speech Communication | 198 |
Learning, Cognition and Developmental | 92 |
Mobility, Seating and Positioning | 1,408 |
Daily Living | 603 |
Environmental Adaptations | 19 |
Vehicle Modification and Transportation | 00 |
Computers and Related | 143 |
Recreation, Sports and Leisure | 03 |
Total # of Devices Demonstrated | 2,508 |
Type of Participant | Number of Participants in Device Demonstrations |
---|---|
Individuals with Disabilities | 2,016 |
Family Members, Guardians, and Authorized Representatives | 1,229 |
Representatives of Education | 169 |
Representatives of Employment | 29 |
Health, Allied Health, Rehabilitation | 261 |
Representative of Community Living | 83 |
Representative of Technology | 04 |
Total | 3,791 |
Type of Entity | Number of Referrals |
---|---|
Funding Source (non-AT program) | 521 |
Service Provider | 30 |
Vendor | 90 |
Repair Service | 00 |
Others | 00 |
Total | 641 |
A woman enrolled in supported employment was looking to improve computer access for cursor control to meet her employment goals. The woman, along with her staff, visited the New York City TRAID Center. She had used a joystick in the past so she had requested a demonstration for similar devices. When they started, however, she agreed controlling the cursor required a great deal of effort. The TRAID staff showed her the alternative ways to do cursor control and she strongly preferred the mini track pad that could be positioned close to her body. As a result of the demonstration she chose to borrow one to determine if it would work for her while working on employment goals. She also expressed interest in device options to improve her keyboarding rate, which they decided the do at a later date. Staff also discussed funding options with the client such as the state vocational rehabilitation program, ACCES-VR, as well as the waiver program through the New York State Offices for People with Developmental Disabilities.
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
Decided that AT device/service will meet needs | 273 | 18 | 1,755 | 2,046 |
Decided that an AT device/ service will not meet needs | 04 | 00 | 20 | 24 |
Subtotal | 277 | 18 | 1,775 | 2,070 |
Have not made a decision | 25 | 09 | 238 | 272 |
Subtotal | 302 | 27 | 2,013 | 2,342 |
Nonrespondent | 42 | 23 | 101 | 166 |
Total | 344 | 50 | 2,114 | 2,508 |
Performance on this measure | 80.52% | 36% | 83.96% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 3,303 | 87.13% |
Satisfied | 251 | 6.62% |
Satisfied somewhat | 01 | 0.03% |
Not at all satisfied | 04 | 0.11% |
Nonrespondent | 232 | 6.12% |
Total | 3,791 | |
Response rate % | 93.88% |
Demonstration totals decreased in 2020 due to the restrictions and limitations placed on TRAID Centers as a result of the ongoing COVID-19 pandemic. TRAID Centers have started offering virtual demonstrations and will continue to do so moving forward. The New York City TRAID Program is using Open-Broadcast Software to offer demonstrations using multiple camera angles. This TRAID program recently presented on their strategies to the 11 other programs at the semi-annual TRAID Director’s Meeting.
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 40 | 13 | 1,647 | 1,700 |
2. AT was only available through the AT program. | 39 | 06 | 722 | 767 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 63 | 05 | 329 | 397 |
4. Subtotal | 142 | 24 | 2,698 | 2,864 |
5. None of the above | 26 | 14 | 103 | 143 |
6. Subtotal | 168 | 38 | 2,801 | 3,007 |
7. Nonrespondent | 42 | 22 | 113 | 177 |
8. Total | 210 | 60 | 2,914 | 3,184 |
9. Performance on this measure | 45.93% | 44.19% | 83.18% | 80.54% |
ACL Performance Measure | 85% | |||
Met/Not Met | Not Met |
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
Decided that AT device/service will meet needs | 474 | 38 | 3,084 | 3,596 |
Decided that an AT device/ service will not meet needs | 16 | 03 | 75 | 94 |
Subtotal | 490 | 41 | 3,159 | 3,690 |
Have not made a decision | 31 | 10 | 282 | 323 |
Subtotal | 521 | 51 | 3,441 | 4,013 |
Nonrespondent | 133 | 28 | 258 | 419 |
Total | 654 | 79 | 3,699 | 4,432 |
Performance on this measure | 87.03% | 55.41% | 89.19% | 88.3% |
ACL Performance Measure | 90% | |||
Met/Not Met | Not Met |
Customer Rating of Services | Percent | ACL Target | Met/Not Met |
---|---|---|---|
Highly satisfied and satisfied | 99.81% | 95% | Met |
Response Rate | 93.75% | 90% | Met |
Type of Participant | Number |
---|---|
Individuals with Disabilities | 213 |
Family Members, Guardians and Authorized Representatives | 584 |
Representatives of Education | 516 |
Representatives of Employment | 32 |
Rep Health, Allied Health, and Rehabilitation | 216 |
Representatives of Community Living | 35 |
Representatives of Technology | 70 |
Unable to Categorize | 17 |
TOTAL | 1,683 |
Metro | Non Metro | Unknown | TOTAL |
---|---|---|---|
1,660 | 23 | 00 | 1,683 |
Primary Topic of Training | Participants |
---|---|
AT Products/Services | 327 |
AT Funding/Policy/ Practice | 40 |
Combination of any/all of the above | 1,209 |
Information Technology/Telecommunication Access | 20 |
Transition | 87 |
Total | 1,683 |
Describe innovative one high-impact assistance training activity conducted during the reporting period:
In conjunction with the Regional Partnership Center, School Age Family and Community Engagement Center, and the Family and Community Engagement (FACE) Centers, the Long Island TRAID center offered a Spanish language webinar for families to learn about assistive technology and other resources available to them during the COVID-19 pandemic. There were 40 individuals attendance and they reported high satisfaction with the event. A similar training was held later in the summer as well and was attended by 30 individuals.
Briefly describe one training activity related to transition conducted during the reporting period:
The Long Island TRAID Center, in partnership with the Family and Community Engagement (FACE) Centers, offered the "Early Childhood (ECFACE) Virtual Learning Series." This training was attended by 20 parents whose children were beginning the process of transitioning from early intervention to pre-school education and services.
Briefly describe one training activity related to Information and Communication Technology accessibility:
Staff from the Westchester TRAID Center presented at CSUN 2020. The training was titled "Development of a Customizable Multimedia Technology Survey Platform for People with Cognitive Impairment." The goal of the training was to share information about the development of a customizable multimedia technology survey platform for people with cognitive impairment including the administrative side, the user experience, multimedia and the technology foundation.
Outcome/Result From IT/Telecommunications Training Received | Number |
---|---|
IT and Telecommunications Procurement or Dev Policies | 00 |
Training or Technical Assistance will be developed or implemented | 00 |
No known outcome at this time | 20 |
Nonrespondent | 00 |
Total | 20 |
Performance Measure Percentage | 0% |
ACL Target Percentage | 70% |
Met/Not Met | Not Met |
As with other services, the impact of COVID-19 resulted in many trainings being cancelled or moved. In 2020 there was one ICT training held, but due to a documentation error is was recorded as another service, and therefore is reflecting a "Not Met" target in this section. The TRAID Director will continue to work with staff to differentiate trainings and other AT Act services, provide resources for ICT accessibility, and remind staff about the requirement to complete attendee information so that in future reports ICT trainings are reflected.
Education | 11% |
---|---|
Employment | 0% |
Health, Allied Health, Rehabilitation | 0% |
Community Living | 69% |
Technology (IT, Telecom, AT) | 20% |
Total | 100% |
Describe Innovative one high-impact assistance activity that is not related to transition:
TRAID staff at SUNY Plattsburgh worked with Martha Van der Voort from the Paul Smith's College Visitor Interpretive Center (VIC) to consult on increasing accessibility in the building and hiking trails. They discussed ADA guidelines and TRAID staff visited the site. They measured doorways, hallways, bathroom spaces, and water fountain areas. Martha wanted to focus first on the doors in order to allow access to the building for all users to enter independently. The outreach coordinator from a nearby park used his power wheelchair to “test" accessibility while he was there. TRAID staff and Martha also looked at some other spaces such as the auditorium, gift shop, classroom and kitchen to discuss ideas about making the areas accessible. They also discussed making trails at the VIC accessible as well. TRAID staff wrote a letter of recommendation to a grant program Martha is applying for. This is an ongoing coordination to assist Paul Smith's College VIC.
Breifly describe one technical assistance activity related to transition conducted during the reporting period:
The 2019 J. Warren Perry and Charles Donald Perry Memorial Fund was awarded for a collaboration between the SUNY Buffalo TRAID Program, University at Buffalo School of Public Health and Health Professions, and the Niagara Falls Central School District. The project, titled “Empowering Teachers to Sustain Assistive Technology (AT) Use in Underserved Schools,” focused on instructing Niagara Falls teaching staff about accessibility features available in Microsoft Office 365 and Windows 10. They were able to work with over 150 teachers. The project resulted in the creation of video resources for teachers to empower teachers to utilize these with their students. The project provided in-person training for these features as well as about assistive technology in general. TRAID staff provided a face to face training then uploaded resources to the Niagara Falls Central School District webpage. This program will help students in several areas including transition.
Many technical assistance activities are in process but were temporarily halted due to COVID-19. Some may be able to start again in 2021, but the use of technlogy to provide virtual technical assistance is also being explored.
Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.
1. Radio show taping for WNY IL Independent perspectives radio show. Two TRAID public awareness activities were conducted to the radio audience. The first radio taping show focused on TRAID, the loan process, types of devices we have and the goal of the program. The show also focused on a device called the Etac Turner Pro transferring device. This device was described in detail verbally over the radio show and its features were discussed on how it assists the caregiver and patient while using the device. The second radio show focused on TRAID, the loan process, types of devices we have and the goal of the program yet there was a focus on the new COVID-19 office changes in relation to loan appointments and returning devices. The Radio show host was interactive and interested in the information being presented. This show historically has brought many people to utilize the TRAID program and we hope this will continue to do the same due to Radio Show participation.
2. The Glens Falls TRAID center started promoting TRAID Tuesdays in mid-August on their agency’s Facebook page. Each Tuesday the TRAID staff try to video or thoroughly explain in a write up and photo, common devices that people borrow or purchase and may not know how to properly use or never knew existed. For example, one Tuesday focused on hoyer lifts. The staff look at common questions for different pieces of equipment and address these in videos, so viewers can watch over and over until they feel comfortable or have any additional questions. TRAID Tuesday posts have helped to keep TRAID’s social media presence visible during COVID, and they plan to keep using this method of Public Awareness even after COVID calms down. To date this initiative has reached 15,276 people. The total interactions to date are 6,547 and total engagements are 4,355. The average post reaches around 1,100, with one post managing to reach 2,800 people.
Types of Recipients | AT Device/ Service |
AT Funding | Total |
---|---|---|---|
Individuals with Disabilities | 1,375 | 221 | 1,596 |
Family Members, Guardians and Authorized Representatives | 1,947 | 705 | 2,652 |
Representative of Education | 1,035 | 293 | 1,328 |
Representative of Employment | 84 | 25 | 109 |
Representative of Health, Allied Health, and Rehabilitation | 899 | 275 | 1,174 |
Representative of Community Living | 260 | 206 | 466 |
Representative of Technology | 462 | 373 | 835 |
Unable to Categorize | 124 | 65 | 189 |
Total | 6,186 | 2,163 | 8,349 |
State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? | 00 |
---|
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)
3. What was the primary area of impact for this state improvement outcome?
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)
3. What was the primary area of impact for this state improvement outcome?
Did you have Additional and Leveraged Funding to Report? | Yes |
---|
Fund Source | Amount | Use of Funds |
---|---|---|
Public/State Agency | $100,000 | Device Loan |
Public/State Agency | $500,000 | Device Loan |
Public/State Agency | $510,000 | Device Loan |
Amount: $1,110,000 |
Fund Source | Amount | Use of Funds | Individuals Served | Other Outcome |
---|
Leveraged funding from all sources is used to provide all AT Act services, not just device loans. Each is designed to meet the needs of specific groups including; individuals with education or employment goals (ACCES-VR,) older New Yorkers transitioning out of nursing homes (Money Follows the Person,) and children age 0-3 (Early Intervention.)
Center for Assistive Technology Act Data Assistance . Saved: Thu Feb 04 2021 13:30:20 GMT-0600 (Central Standard Time)