National Assistive Technology Act Data System

Annual Progress Report - Full Report

Louisiana 2020

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Louisiana Assistive Technology Access Network (LATAN)
State AT Program Title:
State AT Program URL
www.latan.org
Mailing Address:
3042 Old Forge Drive, Ste. D
City:
Baton Rouge
State:
Louisiana
Zip Code:
70808
Program Email:
info@latan.org
Phone:
8002706185
TTY:
2259259500

Lead Agency

Agency Name:
Louisiana Department of Health and Hospitals
Mailing Address:
628 North 4th Street
City:
Baton Rouge
State:
LOUISIANA
Zip Code:
70808
Program URL:

Implementing Entity

Name of Implementing Agency:
Louisiana Assistive Technology Access Network (LATAN)
Mailing Address:
3042 Old Forge Drive, Ste. D
City
Baton Rouge
State:
Louisiana
Zip Code:
70808
Program URL:
www.latan.org

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Black, Yakima
Title:
President & CEO
Phone:
2259259500
E-mail:
yblack@latan.org
Program Director at Lead Agency (last, first):
Thomas, Mark A.
Title:
Deputy Secretary
Phone:
2253427095
E-mail:
mark.thomas@la.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Black, Yakima
Title:
President & CEO
Phone:
2259259500
E-mail:
yblack@latan.org

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Black, Yakima K.
Title:
President & CEO
Phone:
2259259500
E-mail:
yblack@latan.org

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 02 00 02
Approved Not made 01 00 01
Rejected 01 00 01
Total 04 00 04

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $14,292 Highest Income: $77,742

Average Income
Sum of Incomes Loans Made Average Annual Income
$92,034 02 $46,017

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 01 00 00 00 00 01 02
Percentage of Loans 50% 0% 0% 0% 0% 50% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 02 100%
With both interest buy-down and loan guarantee 00 0%
Total 02 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 02 $24,739
Total 02 $24,739

4. Interest Rates

Interest Rates
Lowest 5%
Highest 5%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
11 02 5.5%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 00
4.1% to 6.0% 02
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 02

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 02 $24,739
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 02 $24,739

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 01
Activity 1
How would you describe this state financing activity? last resort activity
2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected
Geographic Distribution
County of Residence Individuals Served
A. Metro (RUCC 1-3) 13
B. Non-Metro (RUCC 4-9) 01
C. Total Served 14

Performance Measure Number
Performance Measure Number
D. Excluded from Performance Measure 00
E. Number of Individuals Included in Performance Measures 14

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded
Types and Dollar Amounts of AT Funded
Type of AT Device / Service Number of Devices
Funded
Value of
AT Provided
Vision 04 $2,366
Hearing 00 $0
Speech communication 02 $1,002
Learning, cognition, and developmental 02 $220
Mobility, seating and positioning 03 $9,554
Daily living 02 $413
Environmental adaptations 02 $9,894
Vehicle modification and transportation 00 $0
Computers and related 01 $500
Recreation, sports, and leisure 00 $0
Total 16 $23,949


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

Mr. Schilling, the father of a 12-year old son with a genetic bone disease resulting in paralysis and the use of a wheelchair, contacted LATAN inquiring about financing a wheelchair that would allow his son to be outdoors more. Mr. Schilling had already done research and was interested in the Grit Freedom chair and was interested in the AT Lease program. Staff worked with Schillings to complete the AT Lease application electronically and once submitted, the Grit Freedom chair was ordered. Following safety guidelines for social interaction during the COVID-19 pandemic, LATAN’s staff scheduled an appointment for assembly and setup with the Schillings. The parents and their son were educated on safety, cleaning, maintenance and the device was demonstrated. Within a few short months, Mr. Schilling paid off the AT Lease in full. He stated that “LATAN helped me acquire the device quickly and gave me the opportunity to finance it at no interest. This is a great program!”

JSchilling
Impact Area

Joseph, M. contacted LATAN to obtain a Financial Loan application to make repairs on this modified vehicle. The van is needed to transport his 47-year daughter who lives with paralysis and uses a power wheelchair to her medical appointments. Joseph lives in a rural parish within Central Louisiana with little to no public transportation. It is critical that he has transportation. Through LATAN’s Financial Loan Program, Joseph was able to take care of the much-needed repairs to their modified vehicle. Once the cash loan was received, Joseph said, “Thank you so very much for all the help and kindness (staff) offered. We appreciate the work (staff) put in to get this loan approved!”

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 02 02 11 15
2. AT was only available through the AT program. 00 00 01 01
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 02 02 12 16
5. None of the above 00 00 00 00
6. Subtotal 02 02 12 16
7. Nonrespondent 00 00 00 00
8. Total 02 02 12 16
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 15 93.75%
Satisfied 01 6.25%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 16
Response rate % 100%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 05
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 78
C. Total 83

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 83

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 03 $8,029 $0 $8,029
Daily Living 00 $0 $0 $0
Environmental Adaptations 02 $10,500 $0 $10,500
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 05 $18,529 $0 $18,529

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 22 $12,660 $0 $12,660
Hearing 04 $480 $0 $480
Speech Communication 03 $270 $0 $270
Learning, Cognition and Developmental 01 $201 $0 $201
Mobility, Seating and Positioning 53 $14,965 $138 $14,827
Daily Living 36 $18,408 $99 $18,309
Environmental Adaptations 10 $1,621 $0 $1,621
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 03 $1,697 $0 $1,697
Recreation, Sports and Leisure 03 $501 $0 $501
Total 135 $50,803 $237 $50,566

D. Anecdote

Mr. Mobley is the father of 7-year old twins, each with blind/low-vision. After visiting the AT Marketplace on the website, he contacted LATAN to inquire about the Mezzio Vario. The device was shipped to the client’s home in North Louisiana. Once received, staff followed up with the Mobleys who reported that "We are very satisfied with the service provided and the equipment was everything I expected. We are highly satisfied with the services provided!" Mrs. Mobley also stated that she plans to contact LATAN again discuss acquiring additional devices that would complement devices used at school.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 00 67 68
2. AT was only available through the AT program. 01 01 09 11
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 01 01
4. Subtotal 02 01 77 80
5. None of the above 00 00 03 03
6. Subtotal 02 01 80 83
7. Nonrespondent 00 00 00 00
8. Total 02 01 80 83
9. Performance on this measure 100% 100% 96.25%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 53 63.86%
Satisfied 28 33.73%
Satisfied somewhat 01 1.2%
Not at all satisfied 00 0%
Nonrespondent 01 1.2%
Total Surveyed 83
Response rate % 98.8%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 114
Serve as loaner during service repair or while waiting for funding 02
Provide an accommodation on a short-term basis for a time-limited event/situation 07
Conduct training, self-education or other professional development activity 00
Total 123

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 26
Family Members, Guardians, and Authorized Representatives 15
Representative of Education 02
Representative of Employment 00
Representatives of Health, Allied Health, and Rehabilitation 77
Representatives of Community Living 03
Representatives of Technology 00
Total 123

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 35

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 03
Hearing 02
Speech Communication 149
Learning, Cognition and Developmental 12
Mobility, Seating and Positioning 06
Daily Living 01
Environmental Adaptations 01
Vehicle Modification and Transportation 00
Computers and Related 45
Recreation, Sports and Leisure 00
Total 219

E. Anecdote

Twenty-six Trey living with paralysis as a result of ALS and planning to return to college, contacted LATAN for assistance with computer access using an advanced technology, the Glassouse. After about an hour trying out the device by using it to access his computer, internet, etc., Trey decided to borrow the Glassouse via a Device Loan to try it out before purchasing the system. Several months prior, Trey received a Device Demonstration to gain independence with eating, but unfortunately, due to the limitations of his motor skills, he decided that the devices demonstrated would not meet his needs. Yet, he returned to LATAN to address a different performance need and now, using AT can return to college with the ability to communicate using his computer, tablet and smartphone with use his head and neck movements! Not only did Trey report being pleased with the device, but he stated that “Jay, [LATAN’s AT Solutions Specialist] was very friendly and knew a lot about the products!”

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 03 01 105 109
Decided that an AT device/ service will not meet needs 00 00 05 05
Subtotal 03 01 110 114
Have not made a decision 00 00 00 00
Subtotal 03 01 110 114
Nonrespondent 00 00 00 00
Total 03 01 110 114
Performance on this measure 100% 100% 100%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 00 06 07
2. AT was only available through the AT program. 00 01 01 02
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 01 01 07 09
5. None of the above 00 00 00 00
6. Subtotal 01 01 07 09
7. Nonrespondent 00 00 00 00
8. Total 01 01 07 09
9. Performance on this measure 100% 100% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 109 88.62%
Satisfied 12 9.76%
Satisfied somewhat 01 0.81%
Not at all satisfied 01 0.81%
Nonrespondent 00 0%
Total Surveyed 123
Response rate % 100%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 41
Hearing 10
Speech Communication 104
Learning, Cognition and Developmental 04
Mobility, Seating and Positioning 09
Daily Living 42
Environmental Adaptations 06
Vehicle Modification and Transportation 00
Computers and Related 16
Recreation, Sports and Leisure 00
Total # of Devices Demonstrated 232

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 157
Family Members, Guardians, and Authorized Representatives 55
Representatives of Education 04
Representatives of Employment 07
Health, Allied Health, Rehabilitation 116
Representative of Community Living 33
Representative of Technology 00
Total 372

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 02
Service Provider 16
Vendor 265
Repair Service 00
Others 00
Total 283

D. Anecdote

Like many of us, Ms. Janelle began wearing reading glasses in her 40’s when she noticed she was having trouble seeing small print. Over the years she hadn’t experienced any changes, but more recently as an older adult, things changed. She remembers it was about 3 years ago when she noticed letters missing from words as she was reading. Concerned, she decided to see an ophthalmologist where she learned the problems with her vision were caused by macular degeneration. It was then she also learned there was no treatment available to correct her vision or stop it from progressively getting worse. Up until now, she had not heard about assistive technology and was only familiar with the traditional handheld magnifiers which no longer helped. She says, she originally had other plans, but at the last minute she decided to join the LATAN presentation at her senior living activity center. She says, “I am so thankful I did. Before I learned about y’all (LATAN), I thought there was nothing out there to help me.” After learning about LATAN Services she was able to schedule a device demonstration. She says, “I was able to try all these different devices and, Wow! I couldn’t believe there was something out there that could work and help me read. Now, I can shop in the grocery store and actually look at the items on my own to make sure I am getting the right item I wanted. Before I had to have someone with me or ask someone to help me in the grocery store.” She expressed her gratitude saying, “LATAN has been a life-saver. I can’t even put into words how much this opportunity means to me. I am so thankful for these services. LATAN has been great! I tell everyone about the program”.