National Assistive Technology Act Data System

Annual Progress Report - Full Report

Illinois 2020

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Illinois Assistive Technology Program
State AT Program Title:
State AT Program URL
www.iltech.org
Mailing Address:
1020 S. Spring Street
City:
Springfield
State:
Illinois
Zip Code:
62704
Program Email:
wgunther@iltech.org
Phone:
217-522-7985
TTY:
800-852-5110

Lead Agency

Agency Name:
Illinois Department of Human Services, Division of Rehabilitation Services
Mailing Address:
100 S. Grand Avenue, East
City:
Springfield
State:
Illinois
Zip Code:
62794
Program URL:
http://www.dhs.state.il.us

Implementing Entity

Name of Implementing Agency:
Illinois Assistive Technology Program
Mailing Address:
1020 S. Spring Street
City
Springfield
State:
Illinois
Zip Code:
62704
Program URL:
http://www.iltech.org

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Gunther, Wilhelmina
Title:
Executive Director
Phone:
217-522-7985
E-mail:
wgunther@iltech.org
Program Director at Lead Agency (last, first):
McCoy, Sarah
Title:
Project Officer
Phone:
217-782-9432
E-mail:
sarah.mccoy@illinois.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Gunther, Wilhelmina
Title:
Executive Director
Phone:
217-522-7985
E-mail:
wgunther@iltech.org

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Patrick, Rahnee
Title:
Director
Phone:
217-557-0401
E-mail:
Rahnee.Patrick@illinois.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 06 02 08
Approved Not made 02 00 02
Rejected 23 07 30
Total 31 09 40

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $16,572 Highest Income: $127,000

Average Income
Sum of Incomes Loans Made Average Annual Income
$505,021 08 $63,128

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 00 01 03 00 02 02 08
Percentage of Loans 0% 12.5% 37.5% 0% 25% 25% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 08 100%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 00 0%
With both interest buy-down and loan guarantee 00 0%
Total 08 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 08 $56,965
Partnership Loans 00 $0
Total 08 $56,965

4. Interest Rates

Interest Rates
Lowest 3%
Highest 5%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
29 08 3.625%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 06
4.1% to 6.0% 02
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 08

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 01 $3,014
Hearing 01 $4,655
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 03 $19,959
Environmental adaptations 00 $0
Vehicle modification and transportation 02 $28,332
Computers and related 01 $1,005
Recreation, sports, and leisure 00 $0
Total 08 $56,965

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 01
Activity 1
How would you describe this state financing activity? Other: Vocational Rehabilitation Open-Ended AT/IT Purchasing Program
2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected
Geographic Distribution
County of Residence Individuals Served
A. Metro (RUCC 1-3) 380
B. Non-Metro (RUCC 4-9) 56
C. Total Served 436

Performance Measure Number
Performance Measure Number
D. Excluded from Performance Measure 436
E. Number of Individuals Included in Performance Measures 00

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

This program is funded through the Division of Vocational Rehabilitation (VR) Services as a bulk purchase program to increase the cost savings to the state for AT/IT equipment and devices purchased for customers served through VR.

3. Types and Dollar Amounts of AT Funded
Types and Dollar Amounts of AT Funded
Type of AT Device / Service Number of Devices
Funded
Value of
AT Provided
Vision 185 $219,847
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 124 $50,350
Mobility, seating and positioning 04 $1,807
Daily living 00 $0
Environmental adaptations 01 $40
Vehicle modification and transportation 00 $0
Computers and related 1,159 $695,614
Recreation, sports, and leisure 00 $0
Total 1,473 $967,658


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

IATP’s ATLoan$ Program received a call from KM, an elderly gentlemen who just lost his wife to cancer. KM described himself as a large man over 6-foot tall and over 300 pounds. He indicated he cannot sleep lying flat due to lung issues and said, a man his size “cannot sleep sitting up in a chair”. KM’s fifteen-year old therapeutic bed was broke and the cost of repair was almost equal to the cost of a new bed. He said he was lost without his wife who “did everything” and was very fearful of ending up in a nursing home all alone during the COVID-19 pandemic. He had done his research on purchasing a new bed but had no idea how to go about applying for a loan and said he doesn’t do computers. The ATLoan$ Program Manager took KM’s application over the phone and faxed documents back and forth through the office of his apartment complex. The ATLoan$ manager spoke with the vendor who agreed to supply free delivery and setup. KM says he can now sleep easily, not only because he has a proper bed but he no longer worries about ending up being isolated in a nursing home especially during the COVID-19 pandemic.

Impact Area

A concerned daughter needed a stair lift for her mother. With her bedroom on the second floor she always struggled with the stairs but when she began having health problems and emergency trips were required, they would have to call an ambulance. While the mother was in and out of a nursing home, the daughter used ITAP's ATLoan$ Program and Mom had a wonderful surprise when she was able to return home! Pinkie's daughter sent the following note - I just wanted to let you know how your organization helped my family! Today our mother used the stair lift, and there was not any struggles to move her feet up the stairs! She didn't crawl up the stairs on her knees, and no rug burns on her body! After so many years of her struggling up the stairs today was a piece of cake! Thanks again!

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 07 07
2. AT was only available through the AT program. 00 01 00 01
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 01 07 08
5. None of the above 00 00 00 00
6. Subtotal 00 01 07 08
7. Nonrespondent 00 00 00 00
8. Total 00 01 07 08
9. Performance on this measure NaN% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 444 100%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 444
Response rate % 100%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 668
C. Total 668

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 668

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 72 $55,113 $0 $55,113
Hearing 02 $132 $0 $132
Speech Communication 43 $62,597 $0 $62,597
Learning, Cognition and Developmental 09 $2,189 $0 $2,189
Mobility, Seating and Positioning 346 $80,887 $0 $80,887
Daily Living 446 $24,220 $0 $24,220
Environmental Adaptations 06 $7,870 $0 $7,870
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 17 $9,350 $0 $9,350
Recreation, Sports and Leisure 06 $931 $0 $931
Total 947 $243,289 $0 $243,289

D. Anecdote

Hi, my name is James and I’m a disabled Vietnam veteran. Before COVID-19, I was able to get out of the house and visit my family and church friends. As a result of the pandemic, I lost the opportunity to socialize with my loved ones. When I contacted IATP and explained the isolation I was experiencing, they were eager to help. IATP provided me with an iPad, as well as training to learn how to use it. My iPad has allowed me to maintain close connections with my family and friends. I’m able to attend church virtually and fellowship with my church friends as well. I also have access to social media and can keep up with my grandchildren. I’m so grateful for IATP and their genuine care for seniors. Thank you! -James

A Picture of James with his iPad
Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 26 16 562 604
2. AT was only available through the AT program. 05 01 49 55
3. AT was available through other programs, but the system was too complex or the wait time too long. 01 00 07 08
4. Subtotal 32 17 618 667
5. None of the above 00 00 01 01
6. Subtotal 32 17 619 668
7. Nonrespondent 00 00 00 00
8. Total 32 17 619 668
9. Performance on this measure 100% 100% 99.84%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 656 98.2%
Satisfied 08 1.2%
Satisfied somewhat 04 0.6%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 668
Response rate % 100%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 942
Serve as loaner during service repair or while waiting for funding 49
Provide an accommodation on a short-term basis for a time-limited event/situation 59
Conduct training, self-education or other professional development activity 77
Total 1,127

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 141
Family Members, Guardians, and Authorized Representatives 224
Representative of Education 590
Representative of Employment 06
Representatives of Health, Allied Health, and Rehabilitation 70
Representatives of Community Living 93
Representatives of Technology 03
Total 1,127

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 35

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 102
Hearing 52
Speech Communication 661
Learning, Cognition and Developmental 243
Mobility, Seating and Positioning 42
Daily Living 66
Environmental Adaptations 117
Vehicle Modification and Transportation 00
Computers and Related 107
Recreation, Sports and Leisure 01
Total 1,391

E. Anecdote

John, a registered nurse for the past 40 years, was born with some facial paralysis, causing an inability for one eye to close on its own. As time went on, his overall vision deteriorated. He was informed that the prescription strength of his glasses had reached the maximum benefit. Given that his job requires him to review medical charts to help prepare patients for surgery, vision is critical. John was crushed by the news that the prognosis for vision was not good. Fortunately, he learned about IATP from his eye doctor. “It was like a breath of fresh air. I had hope again,” he said. “They showed me different devices that could help me.” He borrowed vision equipment from the Device Loan Program and was able to determine which equipment would best suit his needs. John is still able to work in surgery thanks to special software for his computer, a camera that can project the image of documents on a larger computer screen and a big keys keyboard. He wrote a letter thanking IATP saying that the moment he visited the demonstration center, he had something he hadn’t had in years. HOPE. He said IATP and the staff he worked with had been a blessing from God.