National Assistive Technology Act Data System
Annual Progress Report - Full Report
California 2020
General Information
Statewide AT Program (Information to be listed in national State AT Program Directory)
Lead Agency
Implementing Entity
Program Director and Other Contacts
Person Responsible for completing this form if other than Program Director
Certifying Representative
State Financing
| Did your approved state plan for this reporting period include any State Financing? | Yes |
|---|---|
| Did your approved state plan for this reporting period include conducting a Financial Loan Program? | Yes |
| Area of Residence | Total | ||
|---|---|---|---|
|
Metro RUCC 1-3 |
Non-Metro RUCC 4-9 |
||
| Approved Loan made | 00 | 00 | 00 |
| Approved Not made | 00 | 00 | 00 |
| Rejected | 01 | 01 | 02 |
| Total | 01 | 01 | 02 |
2. Income of Applicants to Whom Loans Were Made
| Lowest Income: | $0 | Highest Income: | $0 |
|---|
| Sum of Incomes | Loans Made | Average Annual Income |
|---|---|---|
| $0 | 00 | $0 |
| Income Ranges | Total | ||||||
|---|---|---|---|---|---|---|---|
| $15,000 or Less |
$15,001- $30,000 |
$30,001- $45,000 |
$45,001- $60,000 |
$60,001- $75,000 |
$75,001 or More |
||
| Number of Loans | 00 | 00 | 00 | 00 | 00 | 00 | 00 |
| Percentage of Loans | 0% | 0% | 0% | 0% | 0% | 0% | 100% |
3. Loan Type
| Type of Loan | Number of Loans | Percentage of loans |
|---|---|---|
| Revolving Loans | 00 | 0% |
| Partnership Loans | ||
| Without interest buy-down or loan guarantee | 00 | 0% |
| With interest buy-down only | 00 | 0% |
| With loan guarantee only | 00 | 0% |
| With both interest buy-down and loan guarantee | 00 | 0% |
| Total | 00 | 100% |
| Type of Loan | Number of Loans | Dollar Value of Loans |
|---|---|---|
| Revolving Loans | 00 | $0 |
| Partnership Loans | 00 | $0 |
| Total | 00 | $0 |
4. Interest Rates
| Lowest | 0% |
|---|---|
| Highest | 0% |
| Sum of Interest Rates | Number of Loans Made | Average Interest Rate |
|---|---|---|
| 00 | 00 | 0% |
| Interest Rate | Number of loans |
|---|---|
| 0.0% to 2.0% | 00 |
| 2.1% to 4.0% | 00 |
| 4.1% to 6.0% | 00 |
| 6.1% to 8.0% | 00 |
| 8.1% - 10.0% | 00 |
| 10.1%-12.0% | 00 |
| 12.1%-14.0% | 00 |
| 14.1% + | 00 |
| Total | 00 |
5. Types and Dollar Amounts of AT Financed
| Type of AT | Number of Devices Financed | Dollar Value of Loans |
|---|---|---|
| Vision | 00 | $0 |
| Hearing | 00 | $0 |
| Speech communication | 00 | $0 |
| Learning, cognition, and developmental | 00 | $0 |
| Mobility, seating and positioning | 00 | $0 |
| Daily living | 00 | $0 |
| Environmental adaptations | 00 | $0 |
| Vehicle modification and transportation | 00 | $0 |
| Computers and related | 00 | $0 |
| Recreation, sports, and leisure | 00 | $0 |
| Total | 00 | $0 |
6. Defaults
| Number Loans in default | 01 |
|---|---|
| Net loss for loans in default | $1,900 |
B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services
1. Overview of Activities Performed
| How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? | 00 |
|---|
C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost
1. Overview of Activities Performed
| How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? | 00 |
|---|
D. Anecdote
There were no approved loans in this Federal Fiscal Year.
There were no approved loans in this Federal Fiscal Year.
E. Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 00 | 00 | 00 | 00 |
| 2. AT was only available through the AT program. | 00 | 00 | 00 | 00 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
| 4. Subtotal | 00 | 00 | 00 | 00 |
| 5. None of the above | 00 | 00 | 00 | 00 |
| 6. Subtotal | 00 | 00 | 00 | 00 |
| 7. Nonrespondent | 00 | 00 | 00 | 00 |
| 8. Total | 00 | 00 | 00 | 00 |
| 9. Performance on this measure | NaN% | NaN% | NaN% | |
F. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 00 | NaN% |
| Satisfied | 00 | NaN% |
| Satisfied somewhat | 00 | NaN% |
| Not at all satisfied | 00 | NaN% |
| Nonrespondent | 00 | NaN% |
| Total Surveyed | 00 | |
| Response rate % | NaN% |
G. Notes:
This data reflects the state financing activities of California Foundation for Independent Living Center's Freedomtech Loan program. This program was heavily impacted by the COVID-19 pandemic, as a fair amount of inquiries were made by individuals experiencing sudden unemployment. Since unemployment benefits do not count as qualifying income for the Freedomtech Loan program these consumers were provided information and assistance accessing AT services that would meet their needs.
Reutilization
A. Number of Recipients of Reused Devices
| Activity | Number of Individuals Receiving a Device from Activity |
|---|---|
| A. Device Exchange | 34 |
| B. Device Refurbish/Repair - Reassign and/or Open Ended Loan | 722 |
| C. Total | 756 |
| Performance Measure | |
|---|---|
| D. Device Exchange - Excluded from Performance Measure | 00 |
| E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients | 00 |
| F. Number of Individuals Included in Performance Measures | 756 |
If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:
B. Device Exchange Activities
| Type of AT Device | Number of Devices Exchanged | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Exchanged | Savings to Consumers |
|---|---|---|---|---|
| Vision | 02 | $430 | $0 | $430 |
| Hearing | 00 | $0 | $0 | $0 |
| Speech Communication | 00 | $0 | $0 | $0 |
| Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
| Mobility, Seating and Positioning | 54 | $8,260 | $40 | $8,220 |
| Daily Living | 03 | $60 | $0 | $60 |
| Environmental Adaptations | 00 | $0 | $0 | $0 |
| Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
| Computers and Related | 00 | $0 | $0 | $0 |
| Recreation, Sports and Leisure | 00 | $0 | $0 | $0 |
| Total | 59 | $8,750 | $40 | $8,710 |
C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities
| Type of AT Device | Number of Devices Reassigned/Refurbished and Repaired | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Sold | Savings to Consumers |
|---|---|---|---|---|
| Vision | 31 | $8,385 | $1 | $8,384 |
| Hearing | 00 | $0 | $0 | $0 |
| Speech Communication | 12 | $10,291 | $0 | $10,291 |
| Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
| Mobility, Seating and Positioning | 758 | $153,524 | $2,582 | $150,942 |
| Daily Living | 254 | $393,195 | $20 | $393,175 |
| Environmental Adaptations | 10 | $679 | $0 | $679 |
| Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
| Computers and Related | 43 | $13,991 | $0 | $13,991 |
| Recreation, Sports and Leisure | 02 | $320 | $0 | $320 |
| Total | 1,110 | $580,385 | $2,603 | $577,782 |
D. Anecdote
Wally, a man in his 70's, acquired a medical condition that led to several mobility limitations. With the new limitations, including the use of a wheelchair, Wally was no longer able to access or independently live in his home. As a result, Wally was informed he could remain in a rehabilitation facility indefinitely or make several modifications to his home to allow for access and ease of mobility. As his home was only accessible by climbing exterior steps on the porch, Wally’s initial need was an accessible path from his parking area to his front door. As they were unsure of the dimensions of the ramp required, Wally’s friends borrowed a 10-foot portable wheelchair ramp and set it in place. After a few days, it was determined that the 10-foot ramp was too steep of an incline; therefore, it was returned, and a 12-foot portable wheelchair ramp was borrowed instead. The 12-foot ramp was determined to be successful and was made available to Wally for as long as needed. In addition to wheelchair access, one of California's Northern ILC's, FREED Center for Independent Living, improved accessibility inside Wally’s home utilizing its Reuse and Fix It programs. In the end, Wally was provided with floor-to-ceiling transfer poles and a toilet aid so he could accomplish activities of daily living, such as toileting, bathing, and transferring from his wheelchair on his own, which allowed for Wally to return to his own home instead of remaining in a rehabilitation facility. With the assistance of these devices and services through the FREED Center for Independent Living, Wally was able to return home, to live independently with his wife, and avoid significant healthcare costs that would have been incurred with a longer stay in a rehabilitation facility.
E. Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 10 | 03 | 501 | 514 |
| 2. AT was only available through the AT program. | 02 | 00 | 178 | 180 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 01 | 51 | 52 |
| 4. Subtotal | 12 | 04 | 730 | 746 |
| 5. None of the above | 00 | 00 | 03 | 03 |
| 6. Subtotal | 12 | 04 | 733 | 749 |
| 7. Nonrespondent | 00 | 00 | 07 | 07 |
| 8. Total | 12 | 04 | 740 | 756 |
| 9. Performance on this measure | 100% | 100% | 98.65% | |
F. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 333 | 44.05% |
| Satisfied | 331 | 43.78% |
| Satisfied somewhat | 05 | 0.66% |
| Not at all satisfied | 05 | 0.66% |
| Nonrespondent | 82 | 10.85% |
| Total Surveyed | 756 | |
| Response rate % | 89.15% |
G. Notes:
The change in section C from last year to this year results from: last year was heavily impacted by wildfires across the state and produced a need for replacement AT and DME, which was met through reuse devices. This is in contrast to this year which, although also heavily impacted by statewide wildfires, reuse AT and DME were not able to be utilized due to consumer concerns regarding COVID-19, the need was met rather by using county, Red Cross and other services that could provide new, rather than reuse items. The following notification occurs when saving: Info! Data was saved with validation warnings: The average retail price of exchange daily living devices is low. Please ensure that retail values are being entered correctly. The retail values have been confirmed - $60 for 2 sock aids and a reacher seems plausible, if not typical.
Device Loan
A. Short-Term Device Loans by Type of Purpose
| Primary Purpose of Short-Term Device Loan | Number |
|---|---|
| Assist in decision-making (device trial or evaluation) | 680 |
| Serve as loaner during service repair or while waiting for funding | 18 |
| Provide an accommodation on a short-term basis for a time-limited event/situation | 91 |
| Conduct training, self-education or other professional development activity | 22 |
| Total | 811 |
B. Short-Term Device Loan by Type of Borrower
| Type of Individual or Entity | Number of Device Borrowers |
|---|---|
| Individuals with Disabilities | 555 |
| Family Members, Guardians, and Authorized Representatives | 74 |
| Representative of Education | 90 |
| Representative of Employment | 10 |
| Representatives of Health, Allied Health, and Rehabilitation | 53 |
| Representatives of Community Living | 11 |
| Representatives of Technology | 18 |
| Total | 811 |
C. Length of Short-Term Device Loans
| Length of Short-Term Device Loan in Days | 30 |
|---|
D. Types of Devices Loaned
| Type of AT Device | Number |
|---|---|
| Vision | 77 |
| Hearing | 50 |
| Speech Communication | 156 |
| Learning, Cognition and Developmental | 45 |
| Mobility, Seating and Positioning | 156 |
| Daily Living | 93 |
| Environmental Adaptations | 42 |
| Vehicle Modification and Transportation | 05 |
| Computers and Related | 437 |
| Recreation, Sports and Leisure | 21 |
| Total | 1,082 |
E. Anecdote
Pui Ling (Amanda) had completed an augmentative and alternative communication (AAC) assessment, when her dad, Thomas, reached out to Orange County’s Assistive Technology Exchange Center (ATEC) to obtain information on various methods to access the communication devices they explored during the evaluation. ATEC provided a demonstration/consultation for Amanda, and following the demonstration, ATEC loaned Amanda several access options to try. Kevin Daugherty, Rehabilitation Engineer at ATEC, provided demonstrations and loaned the Jellybean switch, Roller Joystick, Candy Corn Proximity Switch, and Big Red Switch to use with the device trial. After two weeks of utilizing the various devices, Amanda and Thomas were able to confidently choose the right AAC devices, the Roller Joystick and Big Red Switch, for Amanda to comfortably control in her life.