National Assistive Technology Act Data System

Annual Progress Report - Full Report

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American Samoa 2020

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
American Samoa Assistive Technology Program
State AT Program Title:
State AT Program URL
Mailing Address:
P.O. Box 4561
City:
Pago Pago
State:
American Samoa
Zip Code:
96799
Program Email:
nlpeau@gmail.com
Phone:
6846991371
TTY:
6846991376

Lead Agency

Agency Name:
American Samoa Office of Vocational Rehabilitation
Mailing Address:
P.O. Box 4561
City:
Pago Pago
State:
American Samoa
Zip Code:
96799
Program URL:

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Peau Nathaniel
Title:
AT Specialist
Phone:
6846991371
E-mail:
nlpeau@gmail.com
Program Director at Lead Agency (last, first):
Galea'i Poumele
Title:
VR Director
Phone:
6846991371
E-mail:
apisap26@gmail.com
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Galea'i Poumele
Title:
Director
Phone:
6846991371
E-mail:
apisap26@gmail.com

State Financing

Did your approved state plan for this reporting period include any State Financing? No
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 00


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 00 NaN%
Satisfied 00 NaN%
Satisfied somewhat 00 NaN%
Not at all satisfied 00 NaN%
Nonrespondent 00 NaN%
Total Surveyed 00
Response rate % NaN%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 56
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 89
C. Total 145

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 145

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 05 $650 $0 $650
Hearing 02 $610 $0 $610
Speech Communication 03 $660 $0 $660
Learning, Cognition and Developmental 03 $260 $0 $260
Mobility, Seating and Positioning 04 $460 $0 $460
Daily Living 00 $0 $0 $0
Environmental Adaptations 04 $660 $0 $660
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 63 $11,000 $0 $11,000
Recreation, Sports and Leisure 00 $0 $0 $0
Total 84 $14,300 $0 $14,300

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 11 $880 $0 $880
Hearing 06 $1,100 $0 $1,100
Speech Communication 09 $2,300 $0 $2,300
Learning, Cognition and Developmental 08 $690 $0 $690
Mobility, Seating and Positioning 11 $2,300 $0 $2,300
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 83 $12,300 $0 $12,300
Recreation, Sports and Leisure 00 $0 $0 $0
Total 128 $19,570 $0 $19,570

D. Anecdote

Due to restrictions from Covid19 many clients were unable to go outside and get around so access to computers and communication devices were of high importance. Thankfully many devices were donated, refurbished and distributed out our clients.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 46 00 00 46
2. AT was only available through the AT program. 00 99 00 99
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 46 99 00 145
5. None of the above 00 00 00 00
6. Subtotal 46 99 00 145
7. Nonrespondent 00 00 00 00
8. Total 46 99 00 145
9. Performance on this measure 100% 100% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 102 70.34%
Satisfied 43 29.66%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 145
Response rate % 100%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 102
Serve as loaner during service repair or while waiting for funding 03
Provide an accommodation on a short-term basis for a time-limited event/situation 04
Conduct training, self-education or other professional development activity 08
Total 117

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 101
Family Members, Guardians, and Authorized Representatives 06
Representative of Education 00
Representative of Employment 06
Representatives of Health, Allied Health, and Rehabilitation 00
Representatives of Community Living 02
Representatives of Technology 02
Total 117

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 21
Hearing 16
Speech Communication 21
Learning, Cognition and Developmental 15
Mobility, Seating and Positioning 11
Daily Living 10
Environmental Adaptations 14
Vehicle Modification and Transportation 00
Computers and Related 96
Recreation, Sports and Leisure 00
Total 204

E. Anecdote

Many of our device loans were to facilitate the start up of many self employed clients and the loans helped to kickstart businesses and many clients were able to make the decision to purchase the equipment.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 22 66 14 102
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 22 66 14 102
Have not made a decision 00 00 00 00
Subtotal 22 66 14 102
Nonrespondent 00 00 00 00
Total 22 66 14 102
Performance on this measure 100% 100% 100%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 04 06 00 10
2. AT was only available through the AT program. 02 03 00 05
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 06 09 00 15
5. None of the above 00 00 00 00
6. Subtotal 06 09 00 15
7. Nonrespondent 00 00 00 00
8. Total 06 09 00 15
9. Performance on this measure 100% 100% NaN%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 96 82.05%
Satisfied 21 17.95%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 117
Response rate % 100%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 36
Hearing 15
Speech Communication 10
Learning, Cognition and Developmental 08
Mobility, Seating and Positioning 00
Daily Living 00
Environmental Adaptations 00
Vehicle Modification and Transportation 00
Computers and Related 45
Recreation, Sports and Leisure 00
Total # of Devices Demonstrated 114

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 113
Family Members, Guardians, and Authorized Representatives 36
Representatives of Education 16
Representatives of Employment 15
Health, Allied Health, Rehabilitation 12
Representative of Community Living 18
Representative of Technology 26
Total 236

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 08
Service Provider 10
Vendor 18
Repair Service 03
Others 00
Total 39

D. Anecdote

Every year we try to provide as many device demos as we can. Many people on our island cannot afford to purchase equipment sight unseen. So, to provide a demo of AT Devices really narrows the search and also allows our clients to touch and physically use the devices and helps to ease the stress of purchasing equipment.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 42 63 09 114
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 42 63 09 114
Have not made a decision 00 00 00 00
Subtotal 42 63 09 114
Nonrespondent 00 00 00 00
Total 42 63 09 114
Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 209 88.56%
Satisfied 27 11.44%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 236
Response rate % 100%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 50 06 00 56
2. AT was only available through the AT program. 02 102 00 104
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 52 108 00 160
5. None of the above 00 00 00 00
6. Subtotal 52 108 00 160
7. Nonrespondent 00 00 00 00
8. Total 52 108 00 160
9. Performance on this measure 100% 100% NaN% 100%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 64 129 23 216
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 64 129 23 216
Have not made a decision 00 00 00 00
Subtotal 64 129 23 216
Nonrespondent 00 00 00 00
Total 64 129 23 216
Performance on this measure 100% 100% 100% 100%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 100% 95% Met
Response Rate 100% 90% Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 144
Family Members, Guardians and Authorized Representatives 18
Representatives of Education 03
Representatives of Employment 02
Rep Health, Allied Health, and Rehabilitation 02
Representatives of Community Living 01
Representatives of Technology 06
Unable to Categorize 00
TOTAL 176

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
54 117 05 176

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 94
AT Funding/Policy/ Practice 34
Combination of any/all of the above 00
Information Technology/Telecommunication Access 40
Transition 08
Total 176

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

Due to cover restrictions many of our trainings was geared towards communication so that our clients could stay in touch with not only friends and family but also with our AT Specialist for tech support.

Briefly describe one training activity related to transition conducted during the reporting period:

Also, this year was especially hard for our transition students but because our AT Program has an established training and demo Program we were able to reach and help many students not only going into the workforce but also furthering their education.

Briefly describe one training activity related to Information and Communication Technology accessibility:

As mentioned due to covid restrictions many clients found it hard to get around so communication devices and trainings were invaluable. Also, with the help from Helen Keller Foundation and the FCC many of our clients received the help and training they needed.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 38
Training or Technical Assistance will be developed or implemented 02
No known outcome at this time 00
Nonrespondent 00
Total 40
Performance Measure Percentage 100%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 25%
Employment 20%
Health, Allied Health, Rehabilitation 15%
Community Living 15%
Technology (IT, Telecom, AT) 25%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

Our AT Program provides Tech Assistance on many occasions on site for employers with new hires. On one such occasion an employee was having trouble reading the computer monitor and it was as easy as activating screen magnifier on the desktop. Sometimes, the simple solution is the best.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

Students who transition from school and into the workforce are the most fun to work with. They are excited and willing to learn new things teaching them and learning from them on how to make the workplace a better and friendlier place is always rewarding. That moment when the "light bulb" comes on in a clients eyes is priceless. On many Tech assistance calls when helping a client load or reload a particular software program and they have that eureka moment, the moment they realize that they can do it on their own is priceless.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. This year we ran ads on three radio station 93KHJ, 103.1 and 92.1. These adds were 30 seconds long and ran 6 times a day for 365 days.

2. Our AT Program also ran an ad on Bluesky channel 10 this was a 60 second commercial that ran 4 times a day for 6 months and we are in the process of running the commercial for another 6 months.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service		 AT Funding Total
Individuals with Disabilities 66 45 111
Family Members, Guardians and Authorized Representatives 18 12 30
Representative of Education 03 03 06
Representative of Employment 08 08 16
Representative of Health, Allied Health, and Rehabilitation 00 00 00
Representative of Community Living 00 00 00
Representative of Technology 12 12 24
Unable to Categorize 00 00 00
Total 107 80 187

Notes:

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? No

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

Center for Assistive Technology Act Data Assistance . Saved: Thu Feb 04 2021 13:16:18 GMT-0600 (Central Standard Time)

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This FY20 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.