National Assistive Technology Act Data System

Annual Progress Report - Full Report

West Virginia 2020

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
West Virginia Assistive Technology System (WVATS)
State AT Program Title:
State AT Program URL
http://wvats.cedwvu.org/
Mailing Address:
959 Hartman Run Rd
City:
Morgantown
State:
WV
Zip Code:
26505
Program Email:
wvats@hsc.wvu.edu
Phone:
304-293-4692
TTY:
304-293-6496

Lead Agency

Agency Name:
West Virginia University, Center for Excellence in Disabilities
Mailing Address:
959 Hartman Run Rd
City:
Morgantown
State:
WV
Zip Code:
26505
Program URL:
http://cedwvu.org/

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Wright, Jessica
Title:
Principal Investigator
Phone:
304-293-4692
E-mail:
jdwright@hsc.wvu.edu
Program Director at Lead Agency (last, first):
Wright, Jessica
Title:
Principal Investigator
Phone:
304-293-4692
E-mail:
jdwright@hsc.wvu.edu
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Wright, Jessica
Title:
Principal Investigator
Phone:
304-293-4692
E-mail:
jdwright@hsc.wvu.edu

State Financing

Did your approved state plan for this reporting period include any State Financing? No
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 00


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 00 NaN%
Satisfied 00 NaN%
Satisfied somewhat 00 NaN%
Not at all satisfied 00 NaN%
Nonrespondent 00 NaN%
Total Surveyed 00
Response rate % NaN%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 80
C. Total 80

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 80

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 24 $17,599 $0 $17,599
Hearing 01 $20 $0 $20
Speech Communication 01 $3,500 $0 $3,500
Learning, Cognition and Developmental 10 $1,840 $0 $1,840
Mobility, Seating and Positioning 22 $2,305 $0 $2,305
Daily Living 33 $1,354 $0 $1,354
Environmental Adaptations 13 $4,423 $0 $4,423
Vehicle Modification & Transportation 01 $150 $0 $150
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 02 $1,365 $0 $1,365
Total 107 $32,556 $0 $32,556

D. Anecdote

COVID brought many challenges to 2020 and transitioning to working remotely was high on the list. Working with an individual with a significant visual impairment to create a workspace that would allow her to continue to perform her job duties, we found she was in need of a CCTV work with printed text. Fortunately, WVATS received a CCTV donation earlier in the year and we were able to meet her needs.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 00 46 47
2. AT was only available through the AT program. 05 01 26 32
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 01 01
4. Subtotal 06 01 73 80
5. None of the above 00 00 00 00
6. Subtotal 06 01 73 80
7. Nonrespondent 00 00 00 00
8. Total 06 01 73 80
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 76 95%
Satisfied 04 5%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 80
Response rate % 100%

G. Notes:

Many of our daily living and hearing devices in our reuse inventory are older and low tech. Examples include reachers, pillboxes, door knob turners, jar openers. Our subcontractors began collecting reuse data this fiscal year and many of their items are low tech/low cost.

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 128
Serve as loaner during service repair or while waiting for funding 90
Provide an accommodation on a short-term basis for a time-limited event/situation 90
Conduct training, self-education or other professional development activity 10
Total 318

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 171
Family Members, Guardians, and Authorized Representatives 38
Representative of Education 42
Representative of Employment 00
Representatives of Health, Allied Health, and Rehabilitation 63
Representatives of Community Living 04
Representatives of Technology 00
Total 318

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 50
Hearing 17
Speech Communication 66
Learning, Cognition and Developmental 32
Mobility, Seating and Positioning 85
Daily Living 42
Environmental Adaptations 41
Vehicle Modification and Transportation 12
Computers and Related 13
Recreation, Sports and Leisure 44
Total 402

E. Anecdote

Working with a grandparent raising his grandson with a significant disability we looked into recreation options for the child. The child does not immediately take to new activities and is very picky about what he likes. He opted to borrow an adapted trike to see if the child would be willing to give it a try. The family used the trike regularly and the child was not resistant to the activity. The grandfather is planning to purchase one now that he knows the child will use it.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 37 00 61 98
Decided that an AT device/ service will not meet needs 05 00 08 13
Subtotal 42 00 69 111
Have not made a decision 02 00 06 08
Subtotal 44 00 75 119
Nonrespondent 07 00 02 09
Total 51 00 77 128
Performance on this measure 95.45% NaN% 92%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 00 16 17
2. AT was only available through the AT program. 28 04 136 168
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 29 04 152 185
5. None of the above 00 00 02 02
6. Subtotal 29 04 154 187
7. Nonrespondent 00 00 03 03
8. Total 29 04 157 190
9. Performance on this measure 100% 100% 98.7%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 260 81.76%
Satisfied 37 11.64%
Satisfied somewhat 04 1.26%
Not at all satisfied 06 1.89%
Nonrespondent 11 3.46%
Total Surveyed 318
Response rate % 96.54%

I. Notes:

We work closely with WVU Medicine and we get many referrals for AT for short-term accommodations as people exit hospital or rehabilitation settings. We are working to increase the number of loans for decision-making purposes but ran into some barriers due to COVID.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 14
Hearing 10
Speech Communication 03
Learning, Cognition and Developmental 08
Mobility, Seating and Positioning 16
Daily Living 09
Environmental Adaptations 19
Vehicle Modification and Transportation 02
Computers and Related 03
Recreation, Sports and Leisure 03
Total # of Devices Demonstrated 87

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 77
Family Members, Guardians, and Authorized Representatives 44
Representatives of Education 06
Representatives of Employment 00
Health, Allied Health, Rehabilitation 25
Representative of Community Living 01
Representative of Technology 00
Total 153

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 03
Service Provider 04
Vendor 10
Repair Service 00
Others 00
Total 17

D. Anecdote

To reach more consumers, staff began visiting senior centers to provide a hands-on opportunity to consumers. During these events, consumers would visit with the staff one-to-one to discuss barriers and learn more about specific devices. We are now seeing these consumers contacting the program for more information about other devices.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 10 06 63 79
Decided that an AT device/ service will not meet needs 01 00 01 02
Subtotal 11 06 64 81
Have not made a decision 00 01 05 06
Subtotal 11 07 69 87
Nonrespondent 00 00 00 00
Total 11 07 69 87
Performance on this measure 100% 85.71% 92.75%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 134 87.58%
Satisfied 16 10.46%
Satisfied somewhat 03 1.96%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 153
Response rate % 100%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 02 00 62 64
2. AT was only available through the AT program. 33 05 162 200
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 01 01
4. Subtotal 35 05 225 265
5. None of the above 00 00 02 02
6. Subtotal 35 05 227 267
7. Nonrespondent 00 00 03 03
8. Total 35 05 230 270
9. Performance on this measure 100% 100% 98.68% 98.88%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 47 06 124 177
Decided that an AT device/ service will not meet needs 06 00 09 15
Subtotal 53 06 133 192
Have not made a decision 02 01 11 14
Subtotal 55 07 144 206
Nonrespondent 07 00 02 09
Total 62 07 146 215
Performance on this measure 96.36% 85.71% 92.36% 93.2%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 97.59% 95% Met
Response Rate 98.00% 90% Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 23
Family Members, Guardians and Authorized Representatives 19
Representatives of Education 340
Representatives of Employment 53
Rep Health, Allied Health, and Rehabilitation 84
Representatives of Community Living 93
Representatives of Technology 32
Unable to Categorize 10
TOTAL 654

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
66 87 501 654

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 453
AT Funding/Policy/ Practice 13
Combination of any/all of the above 16
Information Technology/Telecommunication Access 123
Transition 49
Total 654

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

WVATS provided training on the importance of assistive technology for sensory needs to teachers and therapists in public schools. The training consisted of a presentation and the opportunity for participants to make their own sensory boards. The activity was a success and led to other educators reaching out for more information and instructions to make their own sensory boards.

Briefly describe one training activity related to transition conducted during the reporting period:

The WV Work Incentive Planning and Assistance program invited WVATS to provide training focused on transitioning with assistive technology from K-12 into higher education and employment. The training was part of a week-long training series and the audience included many representatives from agencies unfamiliar with our program. The event has led to additional interactions and collaborations with these agencies.

Briefly describe one training activity related to Information and Communication Technology accessibility:

West Virginia University is working to make sure all content provided by the university is fully accessible. Many schools within the university reached out to WVATS requesting additional training on document accessibility. The Statler College of Engineering requested multiple trainings to ensure all of their staff was trained.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 54
Training or Technical Assistance will be developed or implemented 66
No known outcome at this time 03
Nonrespondent 00
Total 123
Performance Measure Percentage 97.6%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 34%
Employment 31%
Health, Allied Health, Rehabilitation 0%
Community Living 35%
Technology (IT, Telecom, AT) 0%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

WVATS began providing continuous technical assistance to the WV Traumatic Brain Injury program to provide education and resources to their staff and clients. After a series of meetings stressing the importance of providing appropriate assistive technology to clients and discussing the vast array of technologies available, the program requested a contract with WVATS to provide AT assessments for a fee. This collaboration launched the WVATS fee-for-service program.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

WVATS began working with the transition employment program, Project Search, to develop a plan to assist their incoming trainees with job success through the use of AT. While the project start was delayed due to COVID, the WVATS continued to discuss potential technology options for a variety of jobs the clients would be performing. The program launched during the fall semester of 2020. WVATS has been provided virtual tours of our AT lab and discussed AT with the clients. The collaboration will continue into the coming year as students get more familiar with jobs and new participants join the program.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. COVID presented many challenges including canceling most of our public awareness events for the year. To compensate for this barrier, the team developed email lists for a variety of groups, agencies, and organizations. These included occupational therapists, speech therapists, senior centers, colleges/universities, and other disability organizations in the state. WVATS began sending emails out to these groups, providing digital copies of our brochure, information about our loan library, and a variety of factsheets relevant to the recipients' field. This resulted in many new contacts requesting more information and making referrals to the program.

2.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 45 34 79
Family Members, Guardians and Authorized Representatives 79 24 103
Representative of Education 30 02 32
Representative of Employment 05 01 06
Representative of Health, Allied Health, and Rehabilitation 43 12 55
Representative of Community Living 21 06 27
Representative of Technology 04 00 04
Unable to Categorize 01 00 01
Total 228 79 307

Notes:

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?


B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds
Private$75,000Device Loan
Public/State Agency$1,900Training
Public/State Agency$700Demonstration
Amount: $77,600

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


Center for Assistive Technology Act Data Assistance . Saved: Thu Feb 04 2021 13:34:55 GMT-0600 (Central Standard Time)


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This FY20 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.