National Assistive Technology Act Data System

Annual Progress Report - Full Report

Back to state program information page

Utah 2020

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Utah Assistive Technology Program
State AT Program Title:
State AT Program URL
www.uatpat.org
Mailing Address:
6855 Old Main Hill
City:
Logan
State:
Utah
Zip Code:
84322
Program Email:
sachin.pavithran@usu.edu
Phone:
800-524-5152
TTY:
435-797-2355

Lead Agency

Agency Name:
Utah Assistive Technology Program
Mailing Address:
6855 Old Main Hill
City:
Logan
State:
Utah
Zip Code:
84322
Program URL:
https://www.usu.edu/uatp/

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Pavithran, Sachin
Title:
Program Director
Phone:
435-797-6572
E-mail:
sachin.pavithran@usu.edu
Program Director at Lead Agency (last, first):
Summers, Lois
Title:
Coordinator
Phone:
435-797-2025
E-mail:
lois.summers@usu.edu
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Lee, Bora
Title:
Data Collection Coordinator
Phone:
435-797-0466
E-mail:
bora.lee@usu.edu

Certifying Representative

Name (last, first):
Redd, Maren
Title:
Grant & Contractor Administrator
Phone:
435-797-9089
E-mail:
maren.redd@usu.edu

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3 		Non-Metro
RUCC 4-9
Approved Loan made 52 07 59
Approved Not made 01 02 03
Rejected 15 02 17
Total 68 11 79

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $12,000 Highest Income: $180,000

Average Income
Sum of Incomes Loans Made Average Annual Income
$3,571,082 59 $60,527

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less		 $15,001-
$30,000		 $30,001-
$45,000		 $45,001-
$60,000		 $60,001-
$75,000		 $75,001
or More
Number of Loans 03 06 08 16 11 15 59
Percentage of Loans 5.08% 10.17% 13.56% 27.12% 18.64% 25.42% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 09 15.25%
With loan guarantee only 00 0%
With both interest buy-down and loan guarantee 50 84.75%
Total 59 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 59 $398,727
Total 59 $398,727

4. Interest Rates

Interest Rates
Lowest 1%
Highest 3%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
114 59 1.93220338983051%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 35
2.1% to 4.0% 24
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 59

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 72 $245,546
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 01 $1,995
Environmental adaptations 00 $0
Vehicle modification and transportation 05 $151,186
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 78 $398,727

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 00


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

Gerardo from Tooele needed a stair lift, but had very little income. He had spinal stenosis, arthritis and back problems. His grandson also had a disability and was able to get a loan through UATP for a refurbished stair lift to help his grandfather. It has been hard to collect more information due to language barriers, but it is safe to say that the assistive technology went to someone who would not have been able to receive it without UATP's help. The stair lift makes it possible for Gerardo to access all levels of his home, increasing his independence and safety.

Narrative Picture
Impact Area

Sheryl Horspool of Sandy received an AT loan for hearing aids. "I didn't want to pay a big chunk of my money," she said, especially when times feel so uncertain. The loan helped her to obtain the hearing aids while paying payments, which were more manageable. She also paid less in interest than she would have otherwise.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 18 25 44
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 04 04
4. Subtotal 01 18 29 48
5. None of the above 00 00 04 04
6. Subtotal 01 18 33 52
7. Nonrespondent 00 02 05 07
8. Total 01 20 38 59
9. Performance on this measure 100% 90% 76.32%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 59 100%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 59
Response rate % 100%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 07
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 346
C. Total 353

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 353

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 06 $7,195 $445 $6,750
Daily Living 01 $25 $5 $20
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 07 $7,220 $450 $6,770

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 64 $73 $0 $73
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 05 $150 $10 $140
Mobility, Seating and Positioning 257 $357,791 $18,824 $338,967
Daily Living 20 $946 $40 $906
Environmental Adaptations 13 $1,170 $160 $1,010
Vehicle Modification & Transportation 04 $1,085 $100 $985
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 363 $361,215 $19,134 $342,081

D. Anecdote

Parts from a tilt wheelchair, a 20 inch cart wheel and a grate were all repurposed for a side car for Parker Layton of the greater Salt Lake City area. The young client loves to go on bike rides with his family, but he can no longer fit in a bike carrier. A number of custom made parts went into the project as well. Plans for the side car will be made available on instructables in the future. Volunteer Mike Stokes led this project, and anonymous donors paid for it.

A boy riding a side car.
Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 03 05 158 166
2. AT was only available through the AT program. 01 02 40 43
3. AT was available through other programs, but the system was too complex or the wait time too long. 01 00 50 51
4. Subtotal 05 07 248 260
5. None of the above 00 01 86 87
6. Subtotal 05 08 334 347
7. Nonrespondent 00 00 06 06
8. Total 05 08 340 353
9. Performance on this measure 100% 87.5% 72.94%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 328 92.92%
Satisfied 25 7.08%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 353
Response rate % 100%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 58
Serve as loaner during service repair or while waiting for funding 02
Provide an accommodation on a short-term basis for a time-limited event/situation 45
Conduct training, self-education or other professional development activity 00
Total 105

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 71
Family Members, Guardians, and Authorized Representatives 25
Representative of Education 02
Representative of Employment 00
Representatives of Health, Allied Health, and Rehabilitation 05
Representatives of Community Living 02
Representatives of Technology 00
Total 105

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 60

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 05
Hearing 00
Speech Communication 00
Learning, Cognition and Developmental 01
Mobility, Seating and Positioning 88
Daily Living 12
Environmental Adaptations 03
Vehicle Modification and Transportation 00
Computers and Related 01
Recreation, Sports and Leisure 00
Total 110

E. Anecdote

UATP’s demonstration and loan program has helped people in southeastern Utah receive the equipment they need, helping them remain independent. Paul Goodrich, a doctor of physical therapy in Monticello, has been partnering with UATP to help his clients. “In general there’s pretty limited access to care, especially on the Navajo reservation,” he said. Clients often hesitate to spend their money on a piece of equipment they will only use for a month after surgery—or they simply can’t afford it. “I had a lady, she lives on dirt roads out of town, and she didn’t have anybody to help care for her. She’d walk with this old upright walker. It was really awkward wit it was the only thing she had.” The woman had had a stroke years before, and an unrelated problem brought her to the hospital this year. She had been very limited in her mobility until then. “She didn’t realize she could do it differently,” he said. The hospitalization brought her to Goodrich’s attention, and he turned to Cameron Cressall at UATP in the Uintah Basin for an equipment loan. UATP allows people to try equipment before they purchase it, to make sure it really will work for them. “Cameron dug through storage and found this knee brace. It turned out to fit her perfectly.” They also found a better walker and shower seat, and her independence increased dramatically. Other clients have also benefitted from UATP loans, Goodrich said. “I told Cameron maybe I could count on one piece of equipment a month, but instead we’ve done one a week,” he said. Other therapistsw have started working with UATP as well. “I think it’s an awesome program and it’s needed,” he said. “We’ve got a lot of good out of it.”

Ray, a client in southeast Utah, poses with some low-tech assistive technology.
Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 07 01 46 54
Decided that an AT device/ service will not meet needs 00 00 01 01
Subtotal 07 01 47 55
Have not made a decision 00 00 02 02
Subtotal 07 01 49 57
Nonrespondent 00 01 00 01
Total 07 02 49 58
Performance on this measure 100% 76.92% 95.92%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 00 16 17
2. AT was only available through the AT program. 00 01 00 01
3. AT was available through other programs, but the system was too complex or the wait time too long. 12 04 12 28
4. Subtotal 13 05 28 46
5. None of the above 00 00 00 00
6. Subtotal 13 05 28 46
7. Nonrespondent 00 00 01 01
8. Total 13 05 29 47
9. Performance on this measure 100% 100% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 81 77.14%
Satisfied 21 20%
Satisfied somewhat 01 0.95%
Not at all satisfied 00 0%
Nonrespondent 02 1.9%
Total Surveyed 105
Response rate % 98.1%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 119
Hearing 06
Speech Communication 54
Learning, Cognition and Developmental 27
Mobility, Seating and Positioning 78
Daily Living 60
Environmental Adaptations 14
Vehicle Modification and Transportation 16
Computers and Related 45
Recreation, Sports and Leisure 00
Total # of Devices Demonstrated 419

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 446
Family Members, Guardians, and Authorized Representatives 417
Representatives of Education 414
Representatives of Employment 10
Health, Allied Health, Rehabilitation 38
Representative of Community Living 57
Representative of Technology 125
Total 1,507

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 90
Service Provider 55
Vendor 157
Repair Service 00
Others 12
Total 314

D. Anecdote

A client came into the Logan Demonstration and Loan Library, looking for a better way to put on his socks. He was experiencing significant back pain and was having difficulty getting dressed. He borrowed a sock assist device, and when it was time to bring it back he said he said he would buy one of his own because it really helped him.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 101 82 221 404
Decided that an AT device/ service will not meet needs 01 00 01 02
Subtotal 102 82 222 406
Have not made a decision 02 01 10 13
Subtotal 104 83 232 419
Nonrespondent 00 00 00 00
Total 104 83 232 419
Performance on this measure 98.08% 98.8% 95.69%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 1,462 97.01%
Satisfied 42 2.79%
Satisfied somewhat 00 0%
Not at all satisfied 02 0.13%
Nonrespondent 01 0.07%
Total 1,507
Response rate % 99.93%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 05 23 199 227
2. AT was only available through the AT program. 01 03 40 44
3. AT was available through other programs, but the system was too complex or the wait time too long. 13 04 66 83
4. Subtotal 19 30 305 354
5. None of the above 00 01 90 91
6. Subtotal 19 31 395 445
7. Nonrespondent 00 02 12 14
8. Total 19 33 407 459
9. Performance on this measure 31.58% 78.79% 58.87% 59.17%
ACL Performance Measure 85%
Met/Not Met Not Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 108 83 267 458
Decided that an AT device/ service will not meet needs 01 00 02 03
Subtotal 109 83 269 461
Have not made a decision 02 01 12 15
Subtotal 111 84 281 476
Nonrespondent 00 01 00 01
Total 111 85 281 477
Performance on this measure 98.2% 98.81% 95.73% 96.85%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.85% 95% Met
Response Rate 99.85% 90% Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 109
Family Members, Guardians and Authorized Representatives 07
Representatives of Education 104
Representatives of Employment 64
Rep Health, Allied Health, and Rehabilitation 90
Representatives of Community Living 00
Representatives of Technology 34
Unable to Categorize 24
TOTAL 432

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
431 01 00 432

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 183
AT Funding/Policy/ Practice 00
Combination of any/all of the above 40
Information Technology/Telecommunication Access 157
Transition 52
Total 432

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

We provided training in various topics including, JAWS, Open Book, Voice Over for Mac, iPad, and iPhone, accessibility options for iPad, Windows narrator screen reader, KNFB Reader on iOS, screen reader and scanning software, BrailleNote, Amazon Echo Show, and blue braille display to support individuals as young as 6th grader to older adults, and also professionals working with individuals with disabilities.

Briefly describe one training activity related to transition conducted during the reporting period:

We provided training to transition-age students on various AT devices for the blind that is important for employment, including JAWS, VoiceOver on iPhone, KNFB Reader, Braille Note.

Briefly describe one training activity related to Information and Communication Technology accessibility:

Training on how to ensure that the website meets legal guidelines and international standards. Topics include evaluating website accessibility - automated tools, user testing, using screen readers, and understanding the Web Content Accessibility Guidelines (WCAG) 2.1. and captioning considerations and recommendations and HTML Accessibility Techniques

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 107
Training or Technical Assistance will be developed or implemented 50
No known outcome at this time 00
Nonrespondent 00
Total 157
Performance Measure Percentage 100%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 0%
Employment 0%
Health, Allied Health, Rehabilitation 0%
Community Living 86%
Technology (IT, Telecom, AT) 14%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

Dan helped a new professor at Utah State University who oversaw the AAC demo library for another department. He shared the NATADS database for her to use in keeping her equipment organized and to use to loan it out, which she had not been open to until that point. Through this we increased community access to AAC equipment.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. UATP launched a podcast in June 2020. Four half-hour episodes were produced in the 2019-2020 fiscal year and they have been downloaded a total of 165 times, but one of the side-benefits is a closer networking with individuals and agencies with an interest in assistive technology.

2. UATP volunteer Mike Stokes developed an affordable, therapeutic trike that could be made mostly from PVC parts. After he worked with UATP in Logan on perfecting the design, he and Logan coordinator Dan O'Crowley developed step-by-step instructions, posted them on the Instructables website, and worked with intern Diego Mendiola to produce a video of all the steps required to make the trike. We publicized the instructions on the blog and in other organizations' blogs. The video, posted in June, has been viewed more than 1000 times. The effort has combined both training and public awareness to bring affordable equipment to people everywhere.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service		 AT Funding Total
Individuals with Disabilities 517 07 524
Family Members, Guardians and Authorized Representatives 11 07 18
Representative of Education 01 00 01
Representative of Employment 02 00 02
Representative of Health, Allied Health, and Rehabilitation 40 00 40
Representative of Community Living 01 01 02
Representative of Technology 00 00 00
Unable to Categorize 00 00 00
Total 572 15 587

Notes:

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds
Federal$37,000Device Loan
Public/State Agency$25,000Reuse
State Appropriations$30,000Reuse
State Appropriations$5,000Technical Assistance
State Appropriations$30,000Demonstration
State Appropriations$2,500Device Loan
State Appropriations$30,000State Financing
State Appropriations$25,000Training
State Appropriations$7,500Public Awareness, I&A
Amount: $192,000

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

Center for Assistive Technology Act Data Assistance . Saved: Thu Feb 04 2021 13:33:45 GMT-0600 (Central Standard Time)

Back to state program information page | Top of page

This FY20 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.