National Assistive Technology Act Data System

Annual Progress Report - Full Report

New Jersey 2020

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Richard West Assistive Technology Advocacy Center of DRNJ
State AT Program Title:
State AT Program URL
www.drnj.org/atac
Mailing Address:
210 South Broad St 3rd Floor
City:
Trenton
State:
NJ
Zip Code:
08608
Program Email:
mmarotta@drnj.org
Phone:
800-922-7233
TTY:
609-633-7106

Lead Agency

Agency Name:
New Jersey Department of Labor and Workforce Development
Mailing Address:
1 John Fitch Plaza, PO Box 110
City:
Trenton
State:
NJ
Zip Code:
08625
Program URL:
http://lwd.dol.state.nj.us/

Implementing Entity

Name of Implementing Agency:
Richard West Assistive Technology Advocacy Center of DRNJ
Mailing Address:
210 South Broad St 3rd Floor
City
Trenton
State:
NJ
Zip Code:
08608
Program URL:
www.at4nj.org

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Marotta, Michael
Title:
Director
Phone:
609-777-0961
E-mail:
mmarotta@drnj.org
Program Director at Lead Agency (last, first):
Carroll,Karen
Title:
Director DVRS
Phone:
609-292-4967
E-mail:
Karen.Carroll@dol.nj.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Marotta, Michael
Title:
Director
Phone:
609-777-0961
E-mail:
mmarotta@drnj.org

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Carroll, Karen
Title:
Director DVRS
Phone:
609-292-4967
E-mail:
Karen.Carroll@dol.nj.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? No
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 00


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 00 NaN%
Satisfied 00 NaN%
Satisfied somewhat 00 NaN%
Not at all satisfied 00 NaN%
Nonrespondent 00 NaN%
Total Surveyed 00
Response rate % NaN%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 1,393
C. Total 1,393

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 1,393

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 13 $2,795 $455 $2,340
Hearing 00 $0 $0 $0
Speech Communication 02 $2,200 $150 $2,050
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 1,971 $725,595 $240,765 $484,830
Daily Living 1,788 $259,029 $86,343 $172,686
Environmental Adaptations 1,423 $796,888 $227,569 $569,319
Vehicle Modification & Transportation 10 $10,714 $3,907 $6,807
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 73 $17,007 $5,628 $11,379
Total 5,280 $1,814,228 $564,817 $1,249,411

D. Anecdote

This has proved to be a challenging year due to the pandemic, however, Goodwill Home Medical Equipment ATAC subcontractor was able to remain open as an essential business. They are taking all precautions to maintain the safety of their staff and customers. In the warehouse / store they are offering disposable gloves to anyone that wishes to use them while shopping and on a daily basis sanitize all the customer service desk, phones, and merchant services surfaces. They continued to maintain and follow the CHAP standards of care for sanitation on all equipment received and sold. They continued to pick up donations at the request of the donor. During the phone interview process they are screening their callers with additional respiratory health and out of the country questions before they pick up any items at their home. The drivers have sanitization wipes on the truck to use for all equipment picked up, wear gloves and have face masks should they feel a need when approaching a customer. The inside of our truck is wiped down daily with a disinfectant solution and documented within the maintenance logs.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 862 862
2. AT was only available through the AT program. 00 00 365 365
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 31 31
4. Subtotal 00 00 1,258 1,258
5. None of the above 00 00 123 123
6. Subtotal 00 00 1,381 1,381
7. Nonrespondent 00 00 12 12
8. Total 00 00 1,393 1,393
9. Performance on this measure NaN% NaN% 90.31%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 1,061 76.17%
Satisfied 327 23.47%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 05 0.36%
Total Surveyed 1,393
Response rate % 99.64%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 94
Serve as loaner during service repair or while waiting for funding 05
Provide an accommodation on a short-term basis for a time-limited event/situation 45
Conduct training, self-education or other professional development activity 00
Total 144

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 31
Family Members, Guardians, and Authorized Representatives 14
Representative of Education 24
Representative of Employment 13
Representatives of Health, Allied Health, and Rehabilitation 05
Representatives of Community Living 18
Representatives of Technology 39
Total 144

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 21

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 29
Hearing 07
Speech Communication 34
Learning, Cognition and Developmental 57
Mobility, Seating and Positioning 14
Daily Living 30
Environmental Adaptations 20
Vehicle Modification and Transportation 00
Computers and Related 371
Recreation, Sports and Leisure 00
Total 562

E. Anecdote

Because of remote learning as a result of COVID, a student needed another keyboard for days where learning takes place in a different location. Due to availability a second Big Keys LX was loaned to allow for more flexibility in use and for them to gain better experience with the keyboard. They are now in the process of purchasing their own Big Keys.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 41 31 22 94
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 41 31 22 94
Have not made a decision 00 00 00 00
Subtotal 41 31 22 94
Nonrespondent 00 00 00 00
Total 41 31 22 94
Performance on this measure 100% 100% 100%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 50 00 00 50
8. Total 50 00 00 50
9. Performance on this measure 0% NaN% NaN%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 144 100%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 144
Response rate % 100%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 07
Hearing 01
Speech Communication 118
Learning, Cognition and Developmental 120
Mobility, Seating and Positioning 00
Daily Living 27
Environmental Adaptations 19
Vehicle Modification and Transportation 00
Computers and Related 116
Recreation, Sports and Leisure 24
Total # of Devices Demonstrated 432

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 183
Family Members, Guardians, and Authorized Representatives 117
Representatives of Education 198
Representatives of Employment 12
Health, Allied Health, Rehabilitation 82
Representative of Community Living 34
Representative of Technology 42
Total 668

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 220
Service Provider 11
Vendor 09
Repair Service 02
Others 01
Total 243

D. Anecdote

AT Demonstrations (Our ATAC staff, AO, Adam Krass): This service has changed considerably due to the pandemic. All demonstrations have moved to virtual demonstrations between our staff and the consumers (Zoom, FaceTime, Skype). While the demonstration has changed within this virtual environment, the consumers are still receiving a needed service. The number of demonstrations has been down slightly due to the pandemic but have been picking up again as more people become comfortable with the virtual environment. We are also publicized this service t oconsumers throughout NJ. We are using email blasts, website postings and webinars.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 103 48 70 221
Decided that an AT device/ service will not meet needs 04 03 04 11
Subtotal 107 51 74 232
Have not made a decision 27 00 09 36
Subtotal 134 51 83 268
Nonrespondent 51 91 22 164
Total 185 142 105 432
Performance on this measure 57.84% 35.92% 70.48%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 439 65.72%
Satisfied 35 5.24%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 194 29.04%
Total 668
Response rate % 70.96%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 862 862
2. AT was only available through the AT program. 00 00 365 365
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 31 31
4. Subtotal 00 00 1,258 1,258
5. None of the above 00 00 123 123
6. Subtotal 00 00 1,381 1,381
7. Nonrespondent 50 00 12 62
8. Total 50 00 1,393 1,443
9. Performance on this measure 0% NaN% 88.08% 86.11%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 144 79 92 315
Decided that an AT device/ service will not meet needs 04 03 04 11
Subtotal 148 82 96 326
Have not made a decision 27 00 09 36
Subtotal 175 82 105 362
Nonrespondent 51 91 22 164
Total 226 173 127 526
Performance on this measure 65.49% 47.4% 75.59% 61.98%
ACL Performance Measure 90%
Met/Not Met Not Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 100% 95% Met
Response Rate 90.98% 90% Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 417
Family Members, Guardians and Authorized Representatives 462
Representatives of Education 3,663
Representatives of Employment 160
Rep Health, Allied Health, and Rehabilitation 82
Representatives of Community Living 572
Representatives of Technology 88
Unable to Categorize 00
TOTAL 5,444

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
00 5,444 00 5,444

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 00
AT Funding/Policy/ Practice 00
Combination of any/all of the above 4,993
Information Technology/Telecommunication Access 200
Transition 251
Total 5,444

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

ATAC provided weekly virtual AT Town Halls meetings and open office hours during this time of COVID where people shared challenges, success, strategies it was a learning environment that all benefited from and learned something new each time.

Briefly describe one training activity related to transition conducted during the reporting period:

ATAC partnered with LDANJ for a virtual conference "Life Beyond High School" we provided all the technical support for the conference along with recording all sessions which can be found on the conference schedule. . In addition, delivered sessions related to transition and assistive technology at the virtual conference that covered everyday electronic devices (smartphones, tablets, voice assistants, etc) to equip transition-aged individuals with disabilities with the skills they need in order to be successful in the community (work, school, community) living)

Briefly describe one training activity related to Information and Communication Technology accessibility:

The Keynote speaker Rob Carr that presented at our 2020 NJ Virtual AT Summit focused Barrier Free Websites and a Pandemic and the importance of accessibility websites, documents, etc more now than ever during these uncertain times when everything is virtual and the need for everyone to have access to all information. He also presented another section on 8 ways to create accessible documents. Both sessions were recorded and can be found on our youtube channel.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 00
Training or Technical Assistance will be developed or implemented 00
No known outcome at this time 200
Nonrespondent 00
Total 200
Performance Measure Percentage 0%
ACL Target Percentage 70%
Met/Not Met Not Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 65%
Employment 10%
Health, Allied Health, Rehabilitation 0%
Community Living 25%
Technology (IT, Telecom, AT) 0%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

ATAC Program Staff collaborated with a LEA, Asbury Park School District, for the 2nd year to provide ongoing support for educators in order to provide accessible education to students with disabilities. This included strategies and tools to support the shift to remote learning. This partnership was spearheaded by the district Tech Coach and included virtual training session on AT tools focused on the areas of reading, writing, support for executive function, accessible educational materials and accessible multimedia content. Support was also provided through the use of "open office hour" sessions where staff could come in and ask questions and problem solve solutions to meet the needs of students.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

ATAC Program Staff collaborated with our Lead Agency, NJ Division of Vocational Rehabilitation, to provide support and information related to assistive technology tools and strategies to support transition.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. Since we were unable to due a live AT Summit this year, we did a virtual AT conference, which proved to be beneficial since we were able to get professional speakers from all over the country which otherwise we would not have been able to have which proved to be a success since we had a wealth of knowledge that was presented. The conference drew over 600 attendees. To see the wide arrange of subjects covered please check out the schedule with the recorded sessions. Feedback forms were received and positive marks from all and everyone that attended all said they build their awareness of AT and the importance of it and see how AT benefits all learners not just someone with disability. Since the event was recorded it can be seen by people who were unable to attend the virtual event.

2. One of the most powerful Town Halls we had focused on Race and Diversity. The focus of this discussion will be assistive technology and diverse populations. How do we deliver effective, quality services to diverse populations who require assistive technology? How do we recruit and mentor more diverse AT providers? In addition, it brought to light when we create text to speech programs for examples the voices are not diverse and often students can not relate to the voice so the device is often not used since they can not relate to the voice. The session was moderated by Christina Royster (Speech Language Pathologist, Montgomery County Public Schools, MD) and Marvin Williams (Director, Disability Resource Services, CSU Stanislaus). Over 200 people attended and the conversation was roboust

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 20 00 20
Family Members, Guardians and Authorized Representatives 05 00 05
Representative of Education 00 00 00
Representative of Employment 00 00 00
Representative of Health, Allied Health, and Rehabilitation 00 00 00
Representative of Community Living 05 00 05
Representative of Technology 00 00 00
Unable to Categorize 00 00 00
Total 30 00 30

Notes:

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 01

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.

ATAC established a collaboration with the NJ Department of Human Services; Division of Aging Services, to provide Assistive Technology support for county level staff related to identifying appropriate assistive technology tools for consumers in the community. This has included virtual training and the next phase will include written policies as well as just in time troubleshooting support for county level staff.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)

No written policies / MOUs have been created yet. That will happen in 2021 and the partnership will move forward with training, technical assistance and professional learning opportunities.


3. What was the primary area of impact for this state improvement outcome?

Community Living


B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? No

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


Center for Assistive Technology Act Data Assistance . Saved: Thu Feb 04 2021 13:29:44 GMT-0600 (Central Standard Time)


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This FY20 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.