National Assistive Technology Act Data System

Annual Progress Report - Full Report

Mississippi 2020

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Project START
State AT Program Title:
State AT Program URL
www.msprojectstart.org
Mailing Address:
1281 Highway 51 North
City:
Madison
State:
MS
Zip Code:
39110
Program Email:
jtucker@mdrs.ms.gov
Phone:
601-853-5248
TTY:

Lead Agency

Agency Name:
Mississippi Department of Rehabilitation Services
Mailing Address:
PO Box 1698
City:
Jackson
State:
MS
Zip Code:
39215
Program URL:
www.mdrs.ms.gov

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Tucker, Jamie
Title:
Director
Phone:
601-853-5248
E-mail:
jtucker@mdrs.ms.gov
Program Director at Lead Agency (last, first):
Howard, Chris
Title:
Executive Director
Phone:
601-853-5200
E-mail:
choward@mdrs.ms.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Tucker, Jamie
Title:
Project START Director
Phone:
601-853-5248
E-mail:
jtucker@mdrs.ms.gov

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Howard, Chris
Title:
Executive Director
Phone:
601-853-5200
E-mail:
choward@mdrs.ms.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? No
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 00


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 00 NaN%
Satisfied 00 NaN%
Satisfied somewhat 00 NaN%
Not at all satisfied 00 NaN%
Nonrespondent 00 NaN%
Total Surveyed 00
Response rate % NaN%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 113
C. Total 113

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 113

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 06 $11,600 $0 $11,600
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 01 $40 $0 $40
Mobility, Seating and Positioning 02 $7,047 $0 $7,047
Daily Living 01 $289 $0 $289
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 103 $46,210 $0 $46,210
Recreation, Sports and Leisure 00 $0 $0 $0
Total 113 $65,186 $0 $65,186

D. Anecdote

Client has been a resident of Moss Point, MS his entire life. A terrible accident 17 years ago resulted in a coma which changed his life forever. His mobility and community interactions are dependent upon a wheelchair, and it needed to be a power wheelchair that enabled him to ride down the road to do his own shopping, make his rounds to visit life long friends, businesses and attend church. His old chair had fallen apart, and he had been confined to his home for a number of months. Obtaining a new chair had been impossible as his MCO provider did not cover wheelchairs. Project START stepped in and provided this client with a wheelchair just like he had been used to except in "excellent condition."

Narrative Picture
Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 29 04 07 40
2. AT was only available through the AT program. 69 00 01 70
3. AT was available through other programs, but the system was too complex or the wait time too long. 02 00 01 03
4. Subtotal 100 04 09 113
5. None of the above 00 00 00 00
6. Subtotal 100 04 09 113
7. Nonrespondent 00 00 00 00
8. Total 100 04 09 113
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 112 99.12%
Satisfied 01 0.88%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 113
Response rate % 100%

G. Notes:

The majority of our data in this category is a result of our refurbished computer program where single clients are served.

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 53
Serve as loaner during service repair or while waiting for funding 12
Provide an accommodation on a short-term basis for a time-limited event/situation 29
Conduct training, self-education or other professional development activity 19
Total 113

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 74
Family Members, Guardians, and Authorized Representatives 18
Representative of Education 20
Representative of Employment 00
Representatives of Health, Allied Health, and Rehabilitation 01
Representatives of Community Living 00
Representatives of Technology 00
Total 113

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 45

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 40
Hearing 02
Speech Communication 31
Learning, Cognition and Developmental 17
Mobility, Seating and Positioning 29
Daily Living 13
Environmental Adaptations 00
Vehicle Modification and Transportation 00
Computers and Related 14
Recreation, Sports and Leisure 00
Total 146

E. Anecdote

A 7 year old boy diagnosed with Childhood Apraxia and a Language Delay was assessed by a speech and language pathologist. He was adopted from China in 2017 by his parents who took him to UMMC Center for Advancement of Youth for a speech and language evaluation in October 2019 because they were interested in an Augmentative Alternative Communication (AAC) device. He had been utilizing a device at his previous therapy center, but when the family had to move, they no longer had access to the device. He was primarily communicating with gestures, some sign language, vocalizations and a few intelligible single words. He struggled to communicate his wants, needs, thoughts and feelings with his family, peers and teachers. A trial with the Accent 800 device with LAMP WFL vocabulary system began, and he loved the device and learned the vocabulary very quickly. The family's insurance company made it challenging to receive approval for his own device in a timely manner which would leave him at home with no communication device except when he was being seen at therapy. Project START was contacted by the child's therapist for a loaner device until his was approved with insurance, and he was able to communicate with his brother, sister, cousins, parents, teachers etc. at home and continue to grow as a sweet, funny smart little boy without the extreme frustrations a child faces being non-verbal.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 12 01 17 30
Decided that an AT device/ service will not meet needs 01 00 00 01
Subtotal 13 01 17 31
Have not made a decision 05 00 17 22
Subtotal 18 01 34 53
Nonrespondent 00 00 00 00
Total 18 01 34 53
Performance on this measure 72.22% 100% 50%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 05 01 16 22
2. AT was only available through the AT program. 02 01 03 06
3. AT was available through other programs, but the system was too complex or the wait time too long. 20 00 11 31
4. Subtotal 27 02 30 59
5. None of the above 00 00 00 00
6. Subtotal 27 02 30 59
7. Nonrespondent 00 00 01 01
8. Total 27 02 31 60
9. Performance on this measure 100% 100% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 107 94.69%
Satisfied 03 2.65%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 03 2.65%
Total Surveyed 113
Response rate % 97.35%

I. Notes:

We work closely with local school districts by loaning augmentative alternative communication devices, so many of our referrals result in providing an accommodation on a short-term basis for a time-limited event/situation. Students are often waiting on their personal device so the therapist borrows a device from us to use in the classroom. During the national pandemic our loaner program wasn't extremely affected negatively. We continued to mail devices as we could after proper sanitation was performed. We also shortened our loaner period to 45 days from 90 days as it had been for the last several years.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 07
Hearing 01
Speech Communication 25
Learning, Cognition and Developmental 01
Mobility, Seating and Positioning 00
Daily Living 00
Environmental Adaptations 00
Vehicle Modification and Transportation 00
Computers and Related 01
Recreation, Sports and Leisure 00
Total # of Devices Demonstrated 35

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 25
Family Members, Guardians, and Authorized Representatives 30
Representatives of Education 10
Representatives of Employment 00
Health, Allied Health, Rehabilitation 02
Representative of Community Living 00
Representative of Technology 00
Total 67

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 00
Service Provider 00
Vendor 00
Repair Service 00
Others 00
Total 00

D. Anecdote

Client is a young man with cerebral palsy who is non ambulatory and nonspeaking. He was seen at Project START's sub-grant center, Technology Assistive Device (TAD) Center in North MS. He was not using any form of symbolic communication and desperately needed possible communication supports. Because he is severely involved motorically accessing any communication device was extremely difficult for him. Scanning appeared to the be the best option. Initially, a loaner device with scanning as an access method, provided through Project START, was provided to use; however, he was determined to use his hands. His private SLP and physical therapist felt he would be more successful directly accessing the device with his hands. Several vocabulary and access changes were made, and he was provided a second loaner device. Although he continued to be somewhat inconsistent in being able to access messages, his father reported he was making progress and was extremely motivated to use the communication device. A funding submission was written by the TAD Center, and the client received his own communication device. He continues to to improve in using his communication device and particularly enjoys requesting "turn" in play activities and has his dad to "turn" the tv channel or his music. Too often assessment for AT has to be done in insufficient time to determine outcomes which results in abandonment of AT that was obtained prematurely or perhaps inappropriate for the user. Through our Demo activities we were able to pair him with the perfect device!

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 25 00 07 32
Decided that an AT device/ service will not meet needs 01 00 00 01
Subtotal 26 00 07 33
Have not made a decision 02 00 00 02
Subtotal 28 00 07 35
Nonrespondent 00 00 00 00
Total 28 00 07 35
Performance on this measure 92.86% NaN% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 42 62.69%
Satisfied 20 29.85%
Satisfied somewhat 05 7.46%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 67
Response rate % 100%

G. Notes:

Device Demonstrations were affected by the national pandemic as we didn't conduct in-person appointments as frequently; however, we did offer virtual demos.

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 34 05 23 62
2. AT was only available through the AT program. 71 01 04 76
3. AT was available through other programs, but the system was too complex or the wait time too long. 22 00 12 34
4. Subtotal 127 06 39 172
5. None of the above 00 00 00 00
6. Subtotal 127 06 39 172
7. Nonrespondent 00 00 01 01
8. Total 127 06 40 173
9. Performance on this measure 82.68% 100% 69.23% 80.23%
ACL Performance Measure 85%
Met/Not Met Not Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 37 01 24 62
Decided that an AT device/ service will not meet needs 02 00 00 02
Subtotal 39 01 24 64
Have not made a decision 07 00 17 24
Subtotal 46 01 41 88
Nonrespondent 00 00 00 00
Total 46 01 41 88
Performance on this measure 84.78% 100% 58.54% 72.73%
ACL Performance Measure 90%
Met/Not Met Not Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 98.28% 95% Met
Response Rate 98.98% 90% Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 17
Family Members, Guardians and Authorized Representatives 00
Representatives of Education 15
Representatives of Employment 137
Rep Health, Allied Health, and Rehabilitation 14
Representatives of Community Living 00
Representatives of Technology 29
Unable to Categorize 48
TOTAL 260

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
14 246 00 260

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 112
AT Funding/Policy/ Practice 00
Combination of any/all of the above 48
Information Technology/Telecommunication Access 00
Transition 100
Total 260

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

Project START partnered with PRC to conduct training on augmentative alternative communication devices to educators, speech and language pathologists, occupational therapists, parents and assistive technology professionals. Basic strategies were learned to interact with non-verbal individuals using a communication device. The devices are the most commonly requested equipment in our loaner program.

Briefly describe one training activity related to transition conducted during the reporting period:

T.K. Martin Center, Project START sub-grantee, conducted training on several software programs available for educational use. They are located on a college campus, and this high impact training activity allowed students the opportunity to advance in their field of study.

Briefly describe one training activity related to Information and Communication Technology accessibility:

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 00
Training or Technical Assistance will be developed or implemented 00
No known outcome at this time 00
Nonrespondent 00
Total 00
Performance Measure Percentage NaN%
ACL Target Percentage 70%
Met/Not Met Not Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 0%
Employment 100%
Health, Allied Health, Rehabilitation 0%
Community Living 0%
Technology (IT, Telecom, AT) 0%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

Project START hosted the managers of the Disability Determination Services in our loan library to discuss how we can work together to assist clients of Mississippi Department of Rehabilitation Services collectively. We provided information on how to improve their service opportunities to their claimants. We discussed policies and possible outcomes of our collaboration effort.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

We provided technical assistance to an MDRS counselors on how to better serve their clients through software on our loaner iPads during their college career and into employment. Many apps were explored to showcase how the same device many use to play music or games can be a valuable assistive technology device.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. We conducted both innovative and high impact public awareness events in FY 2019-2020. Project START hosted a virtual conference due to the original assistive technology conference having to be postponed to 2021. We had 3 of our original speakers join us for hour long presentations and Q&A. Mr. Dustin Wright of Disability Cocoon, Dr. Maulik Trividi with StationMD and Todd Stabelfeldt, the Quadfather spoke. Each topic was extremely unique and left our disability professionals wanting more! We had roughly 60 participants join in for the conference, and the feedback was overwhelmingly positive. These three speakers still plan to join us in the spring for our in-person conference!

2. Project START partnered with the Junior Auxiliary of Gulfport for their 2nd Annual Beach Day at the Wheelway in Long Beach, MS. Individuals with disabilities and their families had the chance to soak up the sun and sand on the MS Gulf Coast as well as hear from motivational and informational speakers and participate in fun activities at numerous booths. We shared information on our program, handed out applications, provided hands on experience with a variety of devices, most specifically alternative augmentative communication devices and iPads with several educational apps and beach wheelchairs. We gained several new clients as well as teachers and speech therapists to begin using us for their school district needs.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 01 01 02
Family Members, Guardians and Authorized Representatives 01 01 02
Representative of Education 00 00 00
Representative of Employment 20 00 20
Representative of Health, Allied Health, and Rehabilitation 00 00 00
Representative of Community Living 00 00 00
Representative of Technology 00 00 00
Unable to Categorize 00 00 00
Total 22 02 24

Notes:

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?


B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? No

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


Center for Assistive Technology Act Data Assistance . Saved: Thu Feb 04 2021 13:27:55 GMT-0600 (Central Standard Time)


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This FY20 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.