National Assistive Technology Act Data System

Annual Progress Report - Full Report

Maryland 2020

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Maryland Technology Assistance Program
State AT Program Title:
State AT Program URL
www.mdtap.org
Mailing Address:
2301 Argonne Drive, Rm T42
City:
Baltimore
State:
Maryland
Zip Code:
21218
Program Email:
mdtap@mdtap.org
Phone:
410-554-9477
TTY:
1-866-881-7488

Lead Agency

Agency Name:
Maryland Department of Disabilities
Mailing Address:
217 E Redwood Street, Suite 1300
City:
Baltimore
State:
Maryland
Zip Code:
21202
Program URL:
http://mdod.maryland.gov

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Markland, Lori
Title:
Executive Director
Phone:
410-554-9477
E-mail:
lmarkland@mdtap.org
Program Director at Lead Agency (last, first):
Brennan, John
Title:
Deputy Assistant Secretary
Phone:
410-767-3640
E-mail:
john.brennan@maryland.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Markland, Lori
Title:
Executive Director
Phone:
410-554-9477
E-mail:
lmarkland@mdtap.org

Certifying Representative

Name (last, first):
Brennan, John
Title:
Deputy Assistant Secretary
Phone:
410-767-3640
E-mail:
john.brennan@maryland.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 18 02 20
Approved Not made 35 00 35
Rejected 20 00 20
Total 73 02 75

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $15,252 Highest Income: $287,280

Average Income
Sum of Incomes Loans Made Average Annual Income
$1,886,621 20 $94,331

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 00 02 02 05 05 06 20
Percentage of Loans 0% 10% 10% 25% 25% 30% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 03 15%
With interest buy-down only 00 0%
With loan guarantee only 17 85%
With both interest buy-down and loan guarantee 00 0%
Total 20 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 20 $634,641
Total 20 $634,641

4. Interest Rates

Interest Rates
Lowest 3%
Highest 3%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
60 20 3%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 20
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 20

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 03 $43,822
Daily living 00 $0
Environmental adaptations 02 $20,000
Vehicle modification and transportation 15 $570,819
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 20 $634,641

6. Defaults

Defaults
Number Loans in default 02
Net loss for loans in default $3,614

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 01
Activity 1
How would you describe this state financing activity? telecommunications distribution
2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected
Geographic Distribution
County of Residence Individuals Served
A. Metro (RUCC 1-3) 71
B. Non-Metro (RUCC 4-9) 00
C. Total Served 71

Performance Measure Number
Performance Measure Number
D. Excluded from Performance Measure 00
E. Number of Individuals Included in Performance Measures 71

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded
Types and Dollar Amounts of AT Funded
Type of AT Device / Service Number of Devices
Funded
Value of
AT Provided
Vision 28 $11,443
Hearing 38 $14,755
Speech communication 02 $5,300
Learning, cognition, and developmental 05 $4,080
Mobility, seating and positioning 04 $3,700
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 00 $0
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 77 $39,278


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 01
Activity 1
How would you describe this state financing activity? cooperative buying activity
2. Geographic Distribution and Number of Individuals Served
Geographic Distribution
County of Residence Individuals Served
A. Metro (RUCC 1-3) 127
B. Non-Metro (RUCC 4-9) 09
C. Total Served 136

Performance Measure Number
Performance Measure Number
D. Excluded from Performance Measure 68
E. Number of Individuals Included in Performance Measures 68

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

School systems are required to purchase AT regardless of discounted AT purchases through the buying program

3. Types and Dollar Amounts of AT Funded
Types and Dollar Amounts of AT Funded
Type of AT Device / Service Number Provided Total Estimated
Current Retail
Purchase Price
Total Price for
Which Devices
Were Sold
Savings
to Consumers
Vision 67 $73,837 $63,690 $10,147
Hearing 02 $380 $342 $38
Speech communication 1,732 $292,796 $256,409 $36,387
Learning, cognition, and developmental 312 $39,248 $34,179 $5,069
Mobility, seating and positioning 00 $0 $0 $0
Daily living 09 $419 $383 $36
Environmental adaptations 191 $10,841 $9,431 $1,410
Vehicle modification and transportation 00 $0 $0 $0
Computers and related 34 $5,364 $4,930 $434
Recreation, sports, and leisure 91 $16,827 $15,376 $1,451
Total 2,438 $439,712 $384,740 $54,972

D. Anecdote

Staff from Assistive Technology Discount Sales and Services, Maryland's cooperative buying program, were attending a resource fair for a school in Baltimore City and met the aunt of one of the students. She was looking to purchase assistive technology for the student for the holidays and was exploring options for communication devices. After checking out a few items she found something she thought would work well. Staff suggested she confer with the student's teachers to make sure that the item would work well for the student and not conflict with other devices used in the classroom. After confirming it was a good match for the student she ordered the communication device and it was shipped in time for the holidays.

Impact Area

Mr. H, a team member of the University of Maryland Orthopedics and Rehabilitation Rugby team, applied to the Assistive Technology Financial Loan Program for a low interest loan to cover the balance of an adapted rugby wheelchair. Mr. H had already received a grant from the Challenged Athletes Foundation, and was seeking a loan for the difference. Working with ATLP staff, he was approved for a non-guaranteed loan at a preferred interest rate. Mr. H was ecstatic and has been able to use his rugby wheelchair to continue participating in team sports. 

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 13 25 113 151
2. AT was only available through the AT program. 01 00 06 07
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 01 01
4. Subtotal 14 25 120 159
5. None of the above 00 00 00 00
6. Subtotal 14 25 120 159
7. Nonrespondent 00 00 00 00
8. Total 14 25 120 159
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 203 89.43%
Satisfied 24 10.57%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 227
Response rate % 100%

G. Notes:

Maryland's low interest financial loan program, the ATLP, experienced a sharp decline in approved applications between FY19 and FY20. In an effort to preserve the loan fund as it has not generated new funds since 2007, the program implemented lowered loan limits, reducing the number of applications received for adapted vehicles (typically the largest portion of the loan program portfolio). In addition, as COVID established itself as a national pandemic starting in March of 2020, the ATLP experienced a sharp decline in loans as many people faced economic insecurity, effectively reducing loan requests for the second half of the federal fiscal year.

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 79
C. Total 79

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 79

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 02 $2,200 $0 $2,200
Hearing 00 $0 $0 $0
Speech Communication 01 $16,000 $0 $16,000
Learning, Cognition and Developmental 05 $800 $0 $800
Mobility, Seating and Positioning 88 $93,540 $0 $93,540
Daily Living 19 $4,835 $0 $4,835
Environmental Adaptations 03 $798 $0 $798
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 118 $118,173 $0 $118,173

D. Anecdote

Ms. D contacted the MD Assistive Technology Program to identify a more suitable manual wheelchair as her multiple sclerosis had progressed and her current wheelchair required more physical strength than she had. Additionally, Ms. D is very petite and the chair she was provided through insurance was too large and unwieldy. MDTAP's reuse staff was able to locate a smaller manual wheelchair, which Ms. D received in August 2020. She generously donated her former chair to the program for another person in need.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 00 61 62
2. AT was only available through the AT program. 01 00 02 03
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 11 11
4. Subtotal 02 00 74 76
5. None of the above 00 00 03 03
6. Subtotal 02 00 77 79
7. Nonrespondent 00 00 00 00
8. Total 02 00 77 79
9. Performance on this measure 100% NaN% 96.1%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 78 98.73%
Satisfied 01 1.27%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 79
Response rate % 100%

G. Notes:

During FY20, the Maryland AT program's device exchange Facebook page experienced reduced identifiable exchanges, largely due to the COVID19 pandemic. However, the program was able to continue its other equipment reuse activities, and launched its High-tech AT Reuse Center in January 2020. Although the data numbers in this area reflect a decrease due to the pandemic and obvious concerns around transmittable viruses on reused equipment, the program anticipates a more level reuse numbers in FY21.

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 67
Serve as loaner during service repair or while waiting for funding 08
Provide an accommodation on a short-term basis for a time-limited event/situation 04
Conduct training, self-education or other professional development activity 04
Total 83

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 45
Family Members, Guardians, and Authorized Representatives 16
Representative of Education 06
Representative of Employment 03
Representatives of Health, Allied Health, and Rehabilitation 04
Representatives of Community Living 07
Representatives of Technology 02
Total 83

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 32
Hearing 13
Speech Communication 44
Learning, Cognition and Developmental 05
Mobility, Seating and Positioning 00
Daily Living 07
Environmental Adaptations 09
Vehicle Modification and Transportation 00
Computers and Related 06
Recreation, Sports and Leisure 04
Total 120

E. Anecdote

We have expanded some of our services in regards to device loans assisting clients stay engaged in school, day programs, etc. staff set up a consultation with TE, the coordinator of community service at MMARS, in regards to his client ES. His request was to assist ES with staying engaged with his day program services during COVID-19 which were now virtual. After discussion, we found that one of our iPads with Zoom installed on it would work perfectly for ES to continue to participate in his day program. We loaned the iPad to ES for an extended loan of 2-months in order to adapt to the new virtual world and make other arrangements in the meantime to find a device that ES could use. This was meaningful to our client because he was able to continue to connect with his therapy sessions and day program meetings and activities virtually to improve his quality of life and reduce feelings of isolation during these trying times.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 14 07 26 47
Decided that an AT device/ service will not meet needs 04 00 12 16
Subtotal 18 07 38 63
Have not made a decision 00 00 04 04
Subtotal 18 07 42 67
Nonrespondent 00 00 00 00
Total 18 07 42 67
Performance on this measure 100% 100% 90.48%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 01 08 09
2. AT was only available through the AT program. 01 00 03 04
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 01 01 11 13
5. None of the above 00 00 02 02
6. Subtotal 01 01 13 15
7. Nonrespondent 00 00 01 01
8. Total 01 01 14 16
9. Performance on this measure 100% 100% 84.62%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 76 91.57%
Satisfied 03 3.61%
Satisfied somewhat 00 0%
Not at all satisfied 02 2.41%
Nonrespondent 02 2.41%
Total Surveyed 83
Response rate % 97.59%

I. Notes:

The number of device loans was significantly reduced in FY20 because of COVID-19. With the outset of the virus in March, MDTAP and its regional contractors stopped all device loans until May, at which time we began loaning only items related to COVID needs. In July, we resumed regular device loans with extensive sanitation protocols in place, and adjusted the loan process by shipping out devices one day a week, and receiving devices back on a limited, scheduled system. Because of these limitations, the number of device loans were drastically reduced. However, we are hopeful that in FY21 we will resume more level activity around device loans.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 20
Hearing 03
Speech Communication 05
Learning, Cognition and Developmental 02
Mobility, Seating and Positioning 00
Daily Living 03
Environmental Adaptations 04
Vehicle Modification and Transportation 00
Computers and Related 04
Recreation, Sports and Leisure 01
Total # of Devices Demonstrated 42

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 31
Family Members, Guardians, and Authorized Representatives 16
Representatives of Education 05
Representatives of Employment 02
Health, Allied Health, Rehabilitation 08
Representative of Community Living 04
Representative of Technology 01
Total 67

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 05
Service Provider 02
Vendor 05
Repair Service 00
Others 00
Total 12

D. Anecdote

During COVID virtual services, MDTAP worked with Mr. S, who had experienced a traumatic brain injury and had lost functional use of his dominant (right) upper extremity and was requesting a demo of different devices to assist with self-feeding to compensate for his reduced ability to move his right upper extremity and to potentially begin using his left upper extremity to begin self-feeding. Mr. S was accompanied by his independent living counselor, KH, and the social worker who had been working on his case, P, to see the demonstrations and assist Mr. S in making a decision. MDTAP staff demonstrated to Mr. S , and his support staff, a few different adaptive feeding devices including a universal cuff you could attach a utensil to, the Liftware Level, Dining with Dignity utensils, among a couple of other adaptive silverware devices. After showing each device and opening the floor to discussion we all agreed that the Liftware Level would be an appropriate device to trial for effectiveness. We were able to successfully send the loan form back and forth via email and move forward with the loan, which was shipped via USPS to the client. The client was able to try this feeding AT and determine what would work best.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 03 00 26 29
Decided that an AT device/ service will not meet needs 00 00 04 04
Subtotal 03 00 30 33
Have not made a decision 01 03 05 09
Subtotal 04 03 35 42
Nonrespondent 00 00 00 00
Total 04 03 35 42
Performance on this measure 75% 0% 85.71%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 63 94.03%
Satisfied 02 2.99%
Satisfied somewhat 02 2.99%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 67
Response rate % 100%

G. Notes:

As a recurring data theme this year, MDTAP experienced a reduction in device demonstrations because of the COVID-19 pandemic. As MDTAP worked to convert its services to a virtual platform, and support our regional contractors in this process, we were unable to maintain a level of device demonstrations that had been consistent for our program previously. MDTAP and our regions have now converted to virtual demonstrations, with extremely limited in-person demonstrations (on a case-by-case basis). We anticipate that for FY21, our numbers of device demonstrations will start to return to more consistent level with previous years.

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 14 26 182 222
2. AT was only available through the AT program. 03 00 11 14
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 12 12
4. Subtotal 17 26 205 248
5. None of the above 00 00 05 05
6. Subtotal 17 26 210 253
7. Nonrespondent 00 00 01 01
8. Total 17 26 211 254
9. Performance on this measure 100% 100% 91.9% 93.28%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 17 07 52 76
Decided that an AT device/ service will not meet needs 04 00 16 20
Subtotal 21 07 68 96
Have not made a decision 01 03 09 13
Subtotal 22 10 77 109
Nonrespondent 00 00 00 00
Total 22 10 77 109
Performance on this measure 95.45% 70% 88.31% 88.07%
ACL Performance Measure 90%
Met/Not Met Not Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.12% 95% Met
Response Rate 99.56% 90% Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 11
Family Members, Guardians and Authorized Representatives 03
Representatives of Education 123
Representatives of Employment 103
Rep Health, Allied Health, and Rehabilitation 60
Representatives of Community Living 06
Representatives of Technology 26
Unable to Categorize 21
TOTAL 353

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
323 11 19 353

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 10
AT Funding/Policy/ Practice 00
Combination of any/all of the above 221
Information Technology/Telecommunication Access 122
Transition 00
Total 353

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

On 11/6/19 MDTAP staff trained ADA Coordinators for the Maryland Court system on using assistive technology in the courtroom. This included discussing what was already in the courts and the availability of device loans from MDTAP for other items. The intended impact is that lawyers and other court staff will be able to help meet the needs of jurors and witnesses with AT needs.

Briefly describe one training activity related to transition conducted during the reporting period:

Briefly describe one training activity related to Information and Communication Technology accessibility:

ICT staff worked with the Governor's Office of Maryland to provide training to communications staff on how to create accessible Executive Orders (EOs). ICT staff was first approached in March 2020 to support accessibility needs when the Governor began releasing multiple Executive Orders in response to the COVID 19 pandemic. As ICT staff worked to remediate these orders, they also worked with the office to identify key communications staff that would be trained to handle the remediation's going forward. The initial training was provided April 7th, and focused on using Adobe Acrobat DC specifically to make executive orders accessible through manual and automated remediation procedures. A follow up training has been scheduled for new staff in the Governor's Office. As a long-term solution to this issue, the Governor's Office has identified the need to create screen reader friendly versions to exist in addition to, not to replace, the original executive orders, because the Executive Orders are nearly always are posted online at a moment's notice. Staff has also discussed and will confer with ICT staff on how to house the accessible EOs on the Governor's website in a way that is easy for users to find.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 58
Training or Technical Assistance will be developed or implemented 36
No known outcome at this time 25
Nonrespondent 03
Total 122
Performance Measure Percentage 77%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 16.92%
Employment 0%
Health, Allied Health, Rehabilitation 0%
Community Living 33.85%
Technology (IT, Telecom, AT) 49.23%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

MDTAP supported the MD State Arts Council in their development of an accessibility policy to ensure physical and digital access to events they run, events they support through grants, and to the artists that are supported through their initiatives. This work will including serving as advisor on the development of their policies, their notification forms for inaccessible events, and providing direct resources to their team on funding, remediation, and modifications. Staff participated in multiple planning sessions, resulting in a comprehensive accessibility guide and development of ADA compliant policies around ensuring access to services both in-person and virtually. MDTAP also provided guidance on a wide range of assistive technology that can be incorporated into events to increase access and meet ADA compliance.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

MDTAP worked closely with the Maryland Department of Aging and the Centers for Independent Living (CILs) to facilitate cross collaboration as it related to CARES Act funding for technology. MDTAP staff, with additional support from the MD Department of Disabilities, pulled together planning meetings so that all the agencies could collaborate on how CARES Act funding would be allocated to Marylanders without duplication of services or efforts. Through bi-weekly and then monthly planning calls, the programs identified a system in which the Department of Aging would purchase technology for seniors in the community in need of equipment to reduce social isolation and attend doctor's appointments; the CILs would purchase the equipment for consumers in nursing facilities seeking to transition out and stay connected with family and providers; MDTAP would provide AT consultation to both agencies and device loans to all consumers waiting for equipment through either the CIL or MDoA.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. After Maryland shifted to remote work and learning, especially in the area of developmental disability services, MDTAP Was invited to present a session on AT supports during the Developmental Disability Administrations weekly provider resource webinar, hosted on June 12, 2020. MDTAP's ED hosted a 45 minute presentation and discussion with DDA leadership and DDA providers, families, and individual clients. The session was attended by 618 people across Maryland and the focus included using AT to support remote services, reduce social isolation, and continue engaging in needed medical and provider appointments.

2. On January 21, 2020, MDTAP's Executive Director provided an AT presentation and MDTAP overview to the Maryland Civil Rights Commission. This was in honor of the 30th anniversary of the ADA and included a discussion of the impact of AT in equalizing access for people with disabilities, a brief history of the movement of assistive technology, and an overview of AT services in Maryland currently. Approximately 15 people attended in person.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 264 20 284
Family Members, Guardians and Authorized Representatives 48 13 61
Representative of Education 88 133 221
Representative of Employment 10 32 42
Representative of Health, Allied Health, and Rehabilitation 37 03 40
Representative of Community Living 50 15 65
Representative of Technology 00 00 00
Unable to Categorize 01 00 01
Total 498 216 714

Notes:

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 01

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.

MDTAP IT Accessibility Initiative staff has been working with the Department of Information Technology (DoIT) and the Department of General Services (DGS) to redefine the process for including accessibility and compliance with Maryland's Non Visual Access Standards (NVA) in the procurement of information technology in state agencies. This is a two-pronged approach in Maryland, as DoIT handles all agency IT requests initially while DGS handles all requests for proposals (RFPs) for information technology.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)

Because of this work related to building accessibility into the procurement process, DoIT has created an internal "plan-of-action" to ensure that all IT requests are measured against Maryland's Non Visual Access Standards to ensure compliance with accessibility. This will ensure that when DoIT fits an enterprise procurement to an agency's IT need, DoIT will confirm that the solution is compliant with NVA standards. Furthermore, MDTAP created the Maryland Procurement Academy training, which will be mandated for all DGS procurement officers, to ensure that when an IT request goes out to bid, the request for proposal (RFP) includes standard NVA language and the bidder includes multi-modes of verification to ensure their product complies with NVA accessibility standards. Although neither of these processes are public, we can share the DoIT Plan of Action and the MD Procurement Academy Training upon request.


3. What was the primary area of impact for this state improvement outcome?

Technology (ICT accessibility and AT


B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds
Public/State Agency$36,711State Financing
Amount: $36,711

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


Center for Assistive Technology Act Data Assistance . Saved: Thu Feb 04 2021 13:26:50 GMT-0600 (Central Standard Time)


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This FY20 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.