National Assistive Technology Act Data System

Annual Progress Report - Full Report

Connecticut 2020

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Connecticut Tech Act Project
State AT Program Title:
State AT Program URL
www.CTtechact.com
Mailing Address:
55 Farmington Avenue, 12th Floor
City:
Hartford
State:
CT
Zip Code:
06105
Program Email:
arlene.lugo@ct.gov
Phone:
860-424-4881
TTY:
711

Lead Agency

Agency Name:
Bureau of Rehabilitation Services
Mailing Address:
55 Farmington Avenue, 12th Floor
City:
Hartford
State:
CT
Zip Code:
06105
Program URL:
www.CT.gov/BRS

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Lugo, Arlene
Title:
Program Director
Phone:
860-424-4881
E-mail:
arlene.lugo@ct.gov
Program Director at Lead Agency (last, first):
Doukas, David
Title:
Vocational Rehabilitation Director
Phone:
860-424-4862
E-mail:
David.Doukas@ct.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Doukas, David
Title:
Vocational Rehabilitation Director
Phone:
860-424-4862
E-mail:
David.Doukas@ct.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 02 00 02
Approved Not made 00 00 00
Rejected 00 00 00
Total 02 00 02

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $17,000 Highest Income: $36,816

Average Income
Sum of Incomes Loans Made Average Annual Income
$53,816 02 $26,908

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 00 01 01 00 00 00 02
Percentage of Loans 0% 50% 50% 0% 0% 0% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 02 100%
With both interest buy-down and loan guarantee 00 0%
Total 02 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 02 $37,250
Total 02 $37,250

4. Interest Rates

Interest Rates
Lowest 4%
Highest 5%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
09 02 4.5%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 01
4.1% to 6.0% 01
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 02

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 00 $0
Environmental adaptations 01 $7,250
Vehicle modification and transportation 01 $30,000
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 02 $37,250

6. Defaults

Defaults
Number Loans in default 01
Net loss for loans in default $6,000

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 01
Activity 1
How would you describe this state financing activity? telecommunications distribution
2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected
Geographic Distribution
County of Residence Individuals Served
A. Metro (RUCC 1-3) 03
B. Non-Metro (RUCC 4-9) 00
C. Total Served 03

Performance Measure Number
Performance Measure Number
D. Excluded from Performance Measure 00
E. Number of Individuals Included in Performance Measures 03

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded
Types and Dollar Amounts of AT Funded
Type of AT Device / Service Number of Devices
Funded
Value of
AT Provided
Vision 03 $1,738
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 00 $0
Computers and related 01 $155
Recreation, sports, and leisure 00 $0
Total 04 $1,893


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

A family was in high need of a modified vehicle to transport their 10-year-old son diagnosed with Hydrocephalus Spastic Quadriplegic Cerebral Palsy to all his appointments and to utilize for transportation as the boy grows. It was becoming more difficult to life and place him in and out of his wheelchair, and in and out of the present van they owned which was not accessible. All the lifting it was putting a heavy strain on his parents and their bodies. The family set up a “Go Fund Me” page and donations came in at a total of $5000 and they secured a grant of $5000 reducing the amount they needed to borrow from the State AT Act’s financing program. The son had gone through a lot of challenges in his life, 12 surgeries and numerous hospitalizations, and difficulties in securing a traditional loan due to their medical expenses. When it came time to pick up the vehicle from the dealer many of those who helped, gathered to meet the little boy and his parents. The family wanted to thank everyone for making it possible for them to obtain the vehicle. It has become extremely easy for his parents to transport him to his occupational therapy, physical therapy and school as they only need to have his wheelchair roll up the ramp and secure him into the van.

Narrative Picture
Impact Area

Due to the COVID-19 pandemic, in person services for the NDBEDP were placed on hold for several months. However, we were able to assist a consumer by providing all services remotely through virtual platforms. She is a 28-year-old woman who is legally Blind and Deaf and who can read print via magnification, but otherwise communicates via ASL. She was contacted by the evaluator via Video Phone (VP) to assess her request for better access to her smartphone due to visual challenges and help with telecommunications for personal use and for work. Recommendations were made after the virtual evaluation and items provided included an iMac 27” with Retina 5k display that provides the clarity, contrast, and size that she needs in order to see both text and video images (such as a Video Phone interpreter). An iPhone 11 was also provided to assist when in the community which provided an increased screen size, improved resolution, color, and contrast to use for text messaging, email and Video Phone calls. All training was provided virtually. During a follow up call with consumer, she stated this program helped her get what she needed to improve and see things that she was not able to previously see or access. The devices she received have made it easier for her to communicate for work and for her personal needs.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 05 05
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 05 05
5. None of the above 00 00 00 00
6. Subtotal 00 00 05 05
7. Nonrespondent 00 00 00 00
8. Total 00 00 05 05
9. Performance on this measure NaN% NaN% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 04 80%
Satisfied 01 20%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 05
Response rate % 100%

G. Notes:

Due to the COVID-19 pandemic, State financing activities slowed drastically. We were able to adapt our financial loan to a contactless process but our telecommunications services, which is done in person and primarily in consumer homes was temporarily placed on hold and then moved to virtual service delivery which was quite challenging to provide.

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 280
C. Total 280

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 280

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 05 $5,269 $713 $4,556
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 159 $53,377 $10,480 $42,897
Daily Living 122 $46,304 $3,615 $42,689
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 04 $1,747 $0 $1,747
Recreation, Sports and Leisure 00 $0 $0 $0
Total 290 $106,697 $14,808 $91,889

D. Anecdote

Gladys is a Veteran and a mother to 6 children ranging from 18 years old to a 4 month old baby. She is also the caregiver to her mother who is unable to walk. She had been searching for a wheelchair for her mother, who’s condition has changed since they got her first wheelchair. Insurance declined their request for a new chair that had the supports her mom needs. They had been saving to purchase her a new chair but when the pandemic hit they experienced unexpected financial struggles. They started searching for used chairs online and came across the NEAT Center's website. NEAT had the wheelchair with a pommel cushion, headrest and lateral supports but most importantly we were able to get it to them for a price that worked for their budget. They were so happy their mom wouldn’t have to wait while they tried to save for a new chair. It was great to see them leave with the chair they had been hoping for.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 02 176 178
2. AT was only available through the AT program. 01 03 98 102
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 01 05 274 280
5. None of the above 00 00 00 00
6. Subtotal 01 05 274 280
7. Nonrespondent 00 00 00 00
8. Total 01 05 274 280
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 270 96.43%
Satisfied 09 3.21%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 01 0.36%
Total Surveyed 280
Response rate % 99.64%

G. Notes:

Due to COVID-19, number of devices reused were dramatically impacted. The AT Act Program's Partner Agency who primarily provides Reuse activities on our behalf is offering curb side pick up and drop off, and is open by appointment only.

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 157
Serve as loaner during service repair or while waiting for funding 19
Provide an accommodation on a short-term basis for a time-limited event/situation 126
Conduct training, self-education or other professional development activity 19
Total 321

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 135
Family Members, Guardians, and Authorized Representatives 02
Representative of Education 97
Representative of Employment 01
Representatives of Health, Allied Health, and Rehabilitation 20
Representatives of Community Living 64
Representatives of Technology 02
Total 321

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 03
Hearing 21
Speech Communication 163
Learning, Cognition and Developmental 79
Mobility, Seating and Positioning 07
Daily Living 23
Environmental Adaptations 45
Vehicle Modification and Transportation 00
Computers and Related 236
Recreation, Sports and Leisure 03
Total 580

E. Anecdote

The TouchChat app was trialed by a transition age student with Autism Spectrum Disorder, based on a feature match of the software design to his abilities and needs. For example, Chris has demonstrated his ability to make requests to meet his needs and a large receptive vocabulary, yet he is often impatient, so he benefits from automatic navigation and grammar guidance to produce full sentences quickly. Trials began with Chris observing the examiner using an 8-inch dynamic display, speech generating device (SGD) with synthesized voice-output running research-based AAC software called TouchChat. TouchChat is designed for individuals who need efficient access to a robust vocabulary with a mix of single words, phrases, and complete sentences. Chris was provided a device loan of an iPad mini with the TouchChat app and he enjoyed using the custom messages in the About Me page to express how he likes ketchup and other favorites. Chris quickly demonstrated the ability to imitate a model. He even learned to sequence 3 buttons to express, “I want to play music” independently. Without the AT Act Program partner agency, EASTCONN Lending Library, this Assistive Technology would not have been trialed because the district would not justify purchasing it prior to a successful trial.

Student trying the TouchChat app with a lending library device
Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 75 04 64 143
Decided that an AT device/ service will not meet needs 06 03 01 10
Subtotal 81 07 65 153
Have not made a decision 02 00 00 02
Subtotal 83 07 65 155
Nonrespondent 02 00 00 02
Total 85 07 65 157
Performance on this measure 97.59% 100% 100%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 24 12 07 43
2. AT was only available through the AT program. 05 02 101 108
3. AT was available through other programs, but the system was too complex or the wait time too long. 08 01 02 11
4. Subtotal 37 15 110 162
5. None of the above 01 00 01 02
6. Subtotal 38 15 111 164
7. Nonrespondent 00 00 00 00
8. Total 38 15 111 164
9. Performance on this measure 97.37% 100% 99.1%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 285 88.79%
Satisfied 32 9.97%
Satisfied somewhat 01 0.31%
Not at all satisfied 00 0%
Nonrespondent 03 0.93%
Total Surveyed 321
Response rate % 99.07%

I. Notes:

Due to the COVID-19 pandemic, device lending by the state AT Act program and community AT partner agencies slowed. In many cases devices out on loan were extended and devices were not returned for some time. Some items are still out on loan. Additionally, lending of devices was put on hold temporarily in the early months of March, April and May and then resumed slowly and on a case by case basis, in some cases by appointment only and/or via curb side pick up. Personal Protective Equipment was provided to all partner agencies to ensure increased sanitization of devices prior to lending and upon return of items.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 14
Hearing 04
Speech Communication 65
Learning, Cognition and Developmental 48
Mobility, Seating and Positioning 10
Daily Living 10
Environmental Adaptations 09
Vehicle Modification and Transportation 00
Computers and Related 19
Recreation, Sports and Leisure 02
Total # of Devices Demonstrated 181

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 136
Family Members, Guardians, and Authorized Representatives 88
Representatives of Education 305
Representatives of Employment 23
Health, Allied Health, Rehabilitation 10
Representative of Community Living 49
Representative of Technology 08
Total 619

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 06
Service Provider 11
Vendor 406
Repair Service 00
Others 03
Total 426

D. Anecdote

A client was gradually losing functioning and had very little use of her arms and hands. She was part of a gardening club but could do very little in terms of activities but watch. She participated in an AT demonstration with State AT Act community partner, UCP of Eastern CT, where she was shown a gardening trowel with a cuff. She was thrilled she would be able to help the gardening club in their activities and planned to purchase for herself.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 123 12 44 179
Decided that an AT device/ service will not meet needs 02 00 00 02
Subtotal 125 12 44 181
Have not made a decision 00 00 00 00
Subtotal 125 12 44 181
Nonrespondent 00 00 00 00
Total 125 12 44 181
Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 473 76.41%
Satisfied 133 21.49%
Satisfied somewhat 13 2.1%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 619
Response rate % 100%

G. Notes:

Two demo centers were impacted by loss of staff. Our Eastern CT AT Center had their one staff person go out on FMLA for the majority of the year and our Western CT AT Center had their one staff person move onto a new role and they struggled to fill the vacancy, which caused our AT demonstration numbers to decline. Also, due to the COVID-19 pandemic, AT device demonstrations by the state AT Act program and community AT partner agencies slowed and as a result, numbers are lower than previous years. In person AT Device demonstrations were put on hold temporarily in the early months of March, April and May and then resumed slowly and on a case by case basis, in some cases by appointment only. Adjustments were made to offer AT device demonstrations virtually if at all possible. Additionally, Personal Protective Equipment (PPE) was provided to all partner agencies to ensure increased sanitization of devices prior to and upon completed of AT device demonstrations.

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 24 14 188 226
2. AT was only available through the AT program. 06 05 199 210
3. AT was available through other programs, but the system was too complex or the wait time too long. 08 01 02 11
4. Subtotal 38 20 389 447
5. None of the above 01 00 01 02
6. Subtotal 39 20 390 449
7. Nonrespondent 00 00 00 00
8. Total 39 20 390 449
9. Performance on this measure 76.92% 95% 99.23% 97.1%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 198 16 108 322
Decided that an AT device/ service will not meet needs 08 03 01 12
Subtotal 206 19 109 334
Have not made a decision 02 00 00 02
Subtotal 208 19 109 336
Nonrespondent 02 00 00 02
Total 210 19 109 338
Performance on this measure 99.04% 100% 100% 99.4%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 98.85% 95% Met
Response Rate 99.67% 90% Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 228
Family Members, Guardians and Authorized Representatives 114
Representatives of Education 1,853
Representatives of Employment 287
Rep Health, Allied Health, and Rehabilitation 210
Representatives of Community Living 114
Representatives of Technology 87
Unable to Categorize 39
TOTAL 2,932

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
2,303 433 196 2,932

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 1,755
AT Funding/Policy/ Practice 78
Combination of any/all of the above 965
Information Technology/Telecommunication Access 129
Transition 05
Total 2,932

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

State AT Act Program Director assisted in the creation of a new Tablet Technology service for the vocational rehabilitation (VR) agency, which included establishing new processes, developing policies, and providing training to 60 participants to teach them how to utilize and implement the new service with consumers. The training reviewed policies, procedures as well as instruction on the actual tablets that consumers could receive. As a result of this new service and the training provided, vocational rehabilitation consumers can participate in their VR services remotely with their VR counselors, providers and with employers during the COVID-19 pandemic.

Briefly describe one training activity related to transition conducted during the reporting period:

When all the school buildings closed due to COVID-19, AT providers had to come up with alternative ways to provide their service. The biggest challenge was how to provide appropriate services for a student who had significant individual needs and who could not participate in a classroom video chat. One such student was a young man with significant physical and visual impairments who requires assistive technology in order for him to participate. One way this student was able to participate in school activities from home, was to provide and train the family with all the devices. The devices the student used at school were purchased by the district based after successful trials of items loaned from EASTCONN’s Lending Library. Once the devices were brought to the home, the AT providers met with the student’s family virtually on a weekly basis to provide training and strategies on use of the equipment. Training videos on each device were also made by the AT providers for the family to follow and refer to after the initial training. The family was trained on the following equipment: iPad mini with Go Talk Now, Step-by-Step sequencer, all turn spinner, powerlink, Uno attack, Art spinner, laptop computer with switch interface to access switch based websites for academic and leisure tasks. The student was able to continue his progress with switch use in order to make choices, engage in classroom virtual meetings, help with daily chores, and participate in academic tasks. It also allowed him to enjoy leisure activities such as listening to books and participating in art.

Briefly describe one training activity related to Information and Communication Technology accessibility:

In response to the COVID-19 pandemic, State AT partner agency, NEAT center adjusted their delivery model from in person ICT training to virtual training via the ZOOM platform. The trainers streamlined two half day trainings into two 90-minute live webinars and guided attendees through specialized training on document accessibility specific to Microsoft Word, PowerPoints and PDFs as well as digital accessibility and Section 508 compliance. There were 35 participants looking to increase the reach of their business by making their content more accessible.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 35
Training or Technical Assistance will be developed or implemented 57
No known outcome at this time 20
Nonrespondent 17
Total 129
Performance Measure Percentage 71.3%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 15%
Employment 5%
Health, Allied Health, Rehabilitation 0%
Community Living 45%
Technology (IT, Telecom, AT) 35%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

Community Living TA: State AT Act Program received CARES Act funding through the State Unit on Aging to assist in the creation of the Stay Connected program to help reduce social isolation in older adults and individuals with disabilities, due to COVID-19. the focus was on providing access to AT for social connectedness to family, friends, community and telehealth. Using a validated social isolation scale, eligible individuals receive an AT consultation, technology device(s) and training primarily by contracted community AT Partners. Approximately 125 CT residents have been served thus far and the program will run through Sept. 2021. funding for technology has been leveraged through other programs and funding resources, i.e.: National Family Caregiver Program, Center for Independent Living Part B funds, etc. Program has been spotlighted by AT3, several other states are interested in & in the process of replicating this program in their states.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

n/a - Due to COVID-19 no TA activities related to transition have taken place.

C. Notes:

Education TA: Program Director provided ongoing technical assistance to the CT Vocational Rehabilitation Employment Division and the CT State College and University System (CSCU) in the creation of a training program to help train individuals with disabilities to remediate and create Accessible forms for the professors of state colleges. TA focused on creation a job description, training curriculum, and creation of a pilot project. Pilot project was expected to roll out in the Spring 2020 semester but was delayed and due to the COVID-19 pandemic has been placed on hold. The impact of this pilot is that all state colleges could have trained individuals working for them to ensure accessible educational materials, while also ensuring that individuals with disabilities who participate in the training are able to find employment at the end of their training program. Once the COVID-19 pandemic is under control, this TA will resume and hopefully have the intended results.

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. A public awareness presentation was provided at the 2020 Aging Matters Conference, which was moved to a virtual platform due to COVID-19. Attendees included the general public along with representatives from various Connecticut organizations such as The CT Coalition on Aging and Developmental Disabilities, The CT Department of Developmental Services, Aging and Disability Services, CT State Unit on Aging, & The CT Chapter of the American Association on Intellectual and Developmental Disabilities and more. During this virtual presentation various types of assistive technology solutions to improve access to telehealth services during the COVID pandemic were introduced and discussed to help participants better access these services while using Assistive Technology. Approximately 50 individuals were in attendance.

2. State AT Act Partner Agency presented at a statewide conference on Gaming Accessibility – "What’s all the Buzz About?" There were about 15 people in attendance enthusiastically eager to learn the basics of videogame accessibility. The three foundational aspects of gaming accessibility were discussed: Vision (color-blind settings), physical (controller remapping), and hearing (subtitles) as well as how game developers can go above and beyond for each category. Participants had the opportunity to play several video games using different accessible controller schemes. Afterwards, discussion ensued around what scheme and what settings could be considered AT for what kind of gamers and based on individual's disabilities. This was a very interactive session with lots of hands on experience and Q&A. Many participants reached out with additional questions after the session ended.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 287 34 321
Family Members, Guardians and Authorized Representatives 169 15 184
Representative of Education 227 04 231
Representative of Employment 56 04 60
Representative of Health, Allied Health, and Rehabilitation 91 05 96
Representative of Community Living 72 09 81
Representative of Technology 27 03 30
Unable to Categorize 06 00 06
Total 935 74 1,009

Notes:

Due to COVID-19 pandemic, Information and Assistance slowed drastically for several months across the State AT Act Program and AT Partner agencies.

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?


B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds
Federal$38,800Public Awareness, I&A
Federal$39,085Technical Assistance
Federal$75,105Technical Assistance
Federal$38,800Device Loan
Federal$38,800Training
Amount: $230,590

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

Technical Assistance is listed twice as they are two separated funding sources, Vocational Rehabilitation and the CARES Act funding (see high impact TA narrative).


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This FY20 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.