Did your approved state plan for this reporting period include any State Financing? | Yes |
---|---|
Did your approved state plan for this reporting period include conducting a Financial Loan Program? | No |
How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? | 02 |
---|
How would you describe this state financing activity? | telecommunications distribution |
---|
County of Residence | Individuals Served |
---|---|
A. Metro (RUCC 1-3) | 169 |
B. Non-Metro (RUCC 4-9) | 49 |
C. Total Served | 218 |
Performance Measure | Number |
---|---|
D. Excluded from Performance Measure | 00 |
E. Number of Individuals Included in Performance Measures | 218 |
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:
Type of AT Device / Service | Number of Devices Funded |
Value of
AT Provided |
---|---|---|
Vision | 57 | $68,682 |
Hearing | 220 | $42,069 |
Speech communication | 00 | $0 |
Learning, cognition, and developmental | 00 | $0 |
Mobility, seating and positioning | 00 | $0 |
Daily living | 22 | $7,016 |
Environmental adaptations | 00 | $0 |
Vehicle modification and transportation | 00 | $0 |
Computers and related | 00 | $0 |
Recreation, sports, and leisure | 00 | $0 |
Total | 299 | $117,767 |
How would you describe this state financing activity? | last resort activity |
---|
County of Residence | Individuals Served |
---|---|
A. Metro (RUCC 1-3) | 06 |
B. Non-Metro (RUCC 4-9) | 01 |
C. Total Served | 07 |
Performance Measure | Number |
---|---|
D. Excluded from Performance Measure | 00 |
E. Number of Individuals Included in Performance Measures | 07 |
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:
Type of AT Device / Service | Number of Devices Funded |
Value of
AT Provided |
---|---|---|
Vision | 02 | $400 |
Hearing | 02 | $400 |
Speech communication | 01 | $150 |
Learning, cognition, and developmental | 00 | $0 |
Mobility, seating and positioning | 01 | $200 |
Daily living | 01 | $200 |
Environmental adaptations | 00 | $0 |
Vehicle modification and transportation | 00 | $0 |
Computers and related | 00 | $0 |
Recreation, sports, and leisure | 00 | $0 |
Total | 07 | $1,350 |
How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? | 00 |
---|
A consumer had previously received an iPad and communication app, but the app really did not work for her. The consumer's support team had identified another app, but since other funding had been exhausted, she could not afford the $150 for the app. With the help of her team, she applied to our last resort fund and received full funding for the app. She can now communicate more effectively with everyone! She let us know that she was extremely happy.
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 00 | 00 | 225 | 225 |
2. AT was only available through the AT program. | 00 | 00 | 00 | 00 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
4. Subtotal | 00 | 00 | 225 | 225 |
5. None of the above | 00 | 00 | 00 | 00 |
6. Subtotal | 00 | 00 | 225 | 225 |
7. Nonrespondent | 00 | 00 | 00 | 00 |
8. Total | 00 | 00 | 225 | 225 |
9. Performance on this measure | NaN% | NaN% | 100% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 35 | 15.56% |
Satisfied | 21 | 9.33% |
Satisfied somewhat | 02 | 0.89% |
Not at all satisfied | 00 | 0% |
Nonrespondent | 167 | 74.22% |
Total Surveyed | 225 | |
Response rate % | 25.78% |
Performance measures are obtained by a question on program applications. Satisfaction data for telecommunication distribution is challenging. Surveys are mailed with a self-addressed, stamped response envelope, but returns have been lower than normal. Satisfaction data for last resort fund is gathered by phone calls and emails because of the smaller number of participants.
Activity | Number of Individuals Receiving a Device from Activity |
---|---|
A. Device Exchange | 06 |
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan | 5,167 |
C. Total | 5,173 |
Performance Measure | |
---|---|
D. Device Exchange - Excluded from Performance Measure | 00 |
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients | 00 |
F. Number of Individuals Included in Performance Measures | 5,173 |
If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:
Type of AT Device | Number of Devices Exchanged | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Exchanged | Savings to Consumers |
---|---|---|---|---|
Vision | 00 | $0 | $0 | $0 |
Hearing | 02 | $290 | $0 | $290 |
Speech Communication | 01 | $99 | $0 | $99 |
Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
Mobility, Seating and Positioning | 02 | $270 | $0 | $270 |
Daily Living | 01 | $40 | $0 | $40 |
Environmental Adaptations | 00 | $0 | $0 | $0 |
Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
Computers and Related | 00 | $0 | $0 | $0 |
Recreation, Sports and Leisure | 00 | $0 | $0 | $0 |
Total | 06 | $699 | $0 | $699 |
Type of AT Device | Number of Devices Reassigned/Refurbished and Repaired | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Sold | Savings to Consumers |
---|---|---|---|---|
Vision | 29 | $22,386 | $60 | $22,326 |
Hearing | 16 | $2,678 | $50 | $2,628 |
Speech Communication | 16 | $34,726 | $0 | $34,726 |
Learning, Cognition and Developmental | 04 | $245 | $0 | $245 |
Mobility, Seating and Positioning | 3,111 | $1,141,391 | $10 | $1,141,381 |
Daily Living | 3,092 | $380,442 | $555 | $379,887 |
Environmental Adaptations | 74 | $27,537 | $0 | $27,537 |
Vehicle Modification & Transportation | 04 | $995 | $10 | $985 |
Computers and Related | 10 | $2,480 | $0 | $2,480 |
Recreation, Sports and Leisure | 12 | $4,950 | $0 | $4,950 |
Total | 6,368 | $1,617,830 | $685 | $1,617,145 |
Matthew is a 2 year-old living in north central Pennsylvania. His physical therapist recommended a gait trainer, and his family was finding that getting this through early intervention or insurance was an extremely slow process. While navigating through that process, his family contacted the local AT regional center (ATRC) to see if they could obtain a used gait trainer that he could use until he was able to get fitted for his own. The local ATRC did not have one, but another ATRC 200 miles away did have one. A staff member was able to pick it up while on their way to a statewide conference, and was able to then deliver the gait trainer to this little guy -- he got what he needed when he needed it!
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 17 | 17 | 4,359 | 4,393 |
2. AT was only available through the AT program. | 02 | 06 | 325 | 333 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 02 | 01 | 426 | 429 |
4. Subtotal | 21 | 24 | 5,110 | 5,155 |
5. None of the above | 00 | 00 | 12 | 12 |
6. Subtotal | 21 | 24 | 5,122 | 5,167 |
7. Nonrespondent | 00 | 00 | 06 | 06 |
8. Total | 21 | 24 | 5,128 | 5,173 |
9. Performance on this measure | 100% | 100% | 99.65% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 4,861 | 93.97% |
Satisfied | 274 | 5.3% |
Satisfied somewhat | 31 | 0.6% |
Not at all satisfied | 00 | 0% |
Nonrespondent | 07 | 0.14% |
Total Surveyed | 5,173 | |
Response rate % | 99.86% |
Primary Purpose of Short-Term Device Loan | Number |
---|---|
Assist in decision-making (device trial or evaluation) | 1,095 |
Serve as loaner during service repair or while waiting for funding | 12 |
Provide an accommodation on a short-term basis for a time-limited event/situation | 03 |
Conduct training, self-education or other professional development activity | 135 |
Total | 1,245 |
Type of Individual or Entity | Number of Device Borrowers |
---|---|
Individuals with Disabilities | 965 |
Family Members, Guardians, and Authorized Representatives | 08 |
Representative of Education | 101 |
Representative of Employment | 02 |
Representatives of Health, Allied Health, and Rehabilitation | 08 |
Representatives of Community Living | 159 |
Representatives of Technology | 02 |
Total | 1,245 |
Length of Short-Term Device Loan in Days | 30 |
---|
Type of AT Device | Number |
---|---|
Vision | 165 |
Hearing | 207 |
Speech Communication | 487 |
Learning, Cognition and Developmental | 37 |
Mobility, Seating and Positioning | 24 |
Daily Living | 102 |
Environmental Adaptations | 248 |
Vehicle Modification and Transportation | 00 |
Computers and Related | 102 |
Recreation, Sports and Leisure | 219 |
Total | 1,591 |
MaryKate, is a first-year college student studying nursing in central Pennsylvania. Because of dyslexia, she struggled to take notes and listen at the same time. She borrowed a Livescribe pen and notebook from the device loan program. She found these tools very useful because they made it possible for her to take accurate notes and not miss any information. She discovered that she could listen to the lectures via audio files, and did so during her daily commute. With this additional support, she strengthened her understanding and retention of the academic materials.
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
Decided that AT device/service will meet needs | 89 | 13 | 347 | 449 |
Decided that an AT device/ service will not meet needs | 15 | 00 | 17 | 32 |
Subtotal | 104 | 13 | 364 | 481 |
Have not made a decision | 20 | 01 | 20 | 41 |
Subtotal | 124 | 14 | 384 | 522 |
Nonrespondent | 146 | 16 | 411 | 573 |
Total | 270 | 30 | 795 | 1,095 |
Performance on this measure | 59.26% | 66.67% | 70.44% |
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 04 | 02 | 08 | 14 |
2. AT was only available through the AT program. | 27 | 04 | 14 | 45 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 01 | 00 | 00 | 01 |
4. Subtotal | 32 | 06 | 22 | 60 |
5. None of the above | 00 | 00 | 00 | 00 |
6. Subtotal | 32 | 06 | 22 | 60 |
7. Nonrespondent | 21 | 15 | 54 | 90 |
8. Total | 53 | 21 | 76 | 150 |
9. Performance on this measure | 100% | 45.11% | 100% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 456 | 36.63% |
Satisfied | 117 | 9.4% |
Satisfied somewhat | 04 | 0.32% |
Not at all satisfied | 01 | 0.08% |
Nonrespondent | 667 | 53.57% |
Total Surveyed | 1,245 | |
Response rate % | 46.43% |
Performance measures and satisfaction rates are affected because the majority of our device loans are delivered by a drop-ship method. While this method is more convenient for our borrowers, this means that our regional centers do not have face-to-face contact with the borrowers and therefore try to obtain data through email or telephone follow-up, and many borrowers do not readily respond to these.
Type of AT Device / Service | Number of Demonstrations of AT Devices / Services |
---|---|
Vision | 57 |
Hearing | 70 |
Speech Communication | 41 |
Learning, Cognition and Developmental | 12 |
Mobility, Seating and Positioning | 05 |
Daily Living | 14 |
Environmental Adaptations | 12 |
Vehicle Modification and Transportation | 00 |
Computers and Related | 08 |
Recreation, Sports and Leisure | 00 |
Total # of Devices Demonstrated | 219 |
Type of Participant | Number of Participants in Device Demonstrations |
---|---|
Individuals with Disabilities | 230 |
Family Members, Guardians, and Authorized Representatives | 149 |
Representatives of Education | 14 |
Representatives of Employment | 06 |
Health, Allied Health, Rehabilitation | 24 |
Representative of Community Living | 59 |
Representative of Technology | 05 |
Total | 487 |
Type of Entity | Number of Referrals |
---|---|
Funding Source (non-AT program) | 164 |
Service Provider | 95 |
Vendor | 223 |
Repair Service | 03 |
Others | 00 |
Total | 485 |
David, a 61 year-old photographer, has muscular dystrophy. For the last year and a half, David has not been able to leave his home, and has not been able to take pictures in years. A friend of his arranged for an AT demonstration. The AT staff showed David how to take pictures hands-free using the Tecla-E with switches. He also explored eye gaze and head mouse interfaces to edit photographs. David was ecstatic about this new technology! He plans to borrow items from the device loan program and ultimately intends to purchase the tools he needs to once again be able to take and edit pictures independently.
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
Decided that AT device/service will meet needs | 19 | 06 | 168 | 193 |
Decided that an AT device/ service will not meet needs | 00 | 00 | 07 | 07 |
Subtotal | 19 | 06 | 175 | 200 |
Have not made a decision | 02 | 00 | 16 | 18 |
Subtotal | 21 | 06 | 191 | 218 |
Nonrespondent | 00 | 00 | 01 | 01 |
Total | 21 | 06 | 192 | 219 |
Performance on this measure | 90.48% | 100% | 91.15% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 443 | 90.97% |
Satisfied | 38 | 7.8% |
Satisfied somewhat | 03 | 0.62% |
Not at all satisfied | 00 | 0% |
Nonrespondent | 03 | 0.62% |
Total | 487 | |
Response rate % | 99.38% |
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 21 | 19 | 4,592 | 4,632 |
2. AT was only available through the AT program. | 29 | 10 | 339 | 378 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 03 | 01 | 426 | 430 |
4. Subtotal | 53 | 30 | 5,357 | 5,440 |
5. None of the above | 00 | 00 | 12 | 12 |
6. Subtotal | 53 | 30 | 5,369 | 5,452 |
7. Nonrespondent | 21 | 15 | 60 | 96 |
8. Total | 74 | 45 | 5,429 | 5,548 |
9. Performance on this measure | 90.91% | 76.32% | 91.28% | 91.17% |
ACL Performance Measure | 85% | |||
Met/Not Met | Met |
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
Decided that AT device/service will meet needs | 108 | 19 | 515 | 642 |
Decided that an AT device/ service will not meet needs | 15 | 00 | 24 | 39 |
Subtotal | 123 | 19 | 539 | 681 |
Have not made a decision | 22 | 01 | 36 | 59 |
Subtotal | 145 | 20 | 575 | 740 |
Nonrespondent | 146 | 16 | 412 | 574 |
Total | 291 | 36 | 987 | 1,314 |
Performance on this measure | 62.76% | 76% | 76.02% | 73.23% |
ACL Performance Measure | 90% | |||
Met/Not Met | Not Met |
Customer Rating of Services | Percent | ACL Target | Met/Not Met |
---|---|---|---|
Highly satisfied and satisfied | 99.35% | 95% | Met |
Response Rate | 88.16% | 90% | Not Met |
Type of Participant | Number |
---|---|
Individuals with Disabilities | 218 |
Family Members, Guardians and Authorized Representatives | 211 |
Representatives of Education | 408 |
Representatives of Employment | 46 |
Rep Health, Allied Health, and Rehabilitation | 76 |
Representatives of Community Living | 365 |
Representatives of Technology | 24 |
Unable to Categorize | 468 |
TOTAL | 1,816 |
Metro | Non Metro | Unknown | TOTAL |
---|---|---|---|
927 | 403 | 486 | 1,816 |
Primary Topic of Training | Participants |
---|---|
AT Products/Services | 572 |
AT Funding/Policy/ Practice | 74 |
Combination of any/all of the above | 1,086 |
Information Technology/Telecommunication Access | 48 |
Transition | 36 |
Total | 1,816 |
Describe innovative one high-impact assistance training activity conducted during the reporting period:
"Consider Communication" was a successful statewide training project. Speech-language pathologists from TechOWL conducted day-long trainings at 5 locations across the commonwealth of Pennsylvania. The primary audience was service providers who are working with people who have difficulty communicating. The central theme was the use of technology, especially tablet-based AAC. Using principles of adult engagement, we covered 48 concepts in 5 modules. The content continues to be available online at aaccommunity.net. Follow-up video chat sessions provided individual support for training attendees.
Breifly describe one training activity related to transition conducted during the reporting period:
Staff conducted a training on the topic of smartphones and wireless devices and how they can be tools for students' independence as they are transitioning from school into secondary education, employment and the community. This training was a session at the yearly statewide Community of Practice Transition Conference, and coincided with the roll-out of the addition of wireless devices to our statewide Telecommunication Device Distribution Program.
Breifly describe one training activity related to Information and Communication Technology accessibility:
AT staff provided a "Keys to Accessible Materials" training for the Pennsylvania Functional Needs Committee. All participants were from health or community-based agencies. Training content included how to create accessible documents and PowerPoint presentations, pointing out the important message that making materials accessible makes their information available to everyone.
Outcome/Result From IT/Telecommunications Training Received | Number |
---|---|
IT and Telecommunications Procurement or Dev Policies | 10 |
Training or Technique Assistance will be developed or implemented | 04 |
No known outcome at this time | 06 |
Nonrespondent | 28 |
Total | 48 |
Performance Measure Percentage | 29.2% |
ACL Target Percentage | 70% |
Met/Not Met | Not Met |
Education | 7% |
---|---|
Employment | 0% |
Health, Allied Health, Rehabilitation | 0% |
Community Living | 93% |
Technology (IT, Telecom, AT) | 0% |
Total | 100% |
Describe Innovative one high-impact assistance activity that is not related to transition:
Staff person who is a speech-language pathologist provided ongoing support to law enforcement and adult protective services in Clarion county regarding a person with complex communication needs and possible abuse. Technical assistance included working with the person, the community staff (including educators, counselors, and investigators) to determine potential AAC use to be used in an interview process with law enforcement. A report was provided to the investigators and a follow-up call was held with the entire investigative team.
Breifly describe one technical assistance activity related to transition conducted during the reporting period:
Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.
1. A national AT Maker's Fair Conference and Expo was organized by one of our regional centers housed in a Center for Independent Living in Southwestern Pennsylvania. This two-day event brought together participants from 20 states as well as two Canadian provinces. Attendees were able to take part in 24 different workshops focused on fabrication of AT for people with disabilities.
2.
Types of Recipients | AT Device/ Service |
AT Funding | Total |
---|---|---|---|
Individuals with Disabilities | 1,361 | 952 | 2,313 |
Family Members, Guardians and Authorized Representatives | 1,001 | 715 | 1,716 |
Representative of Education | 160 | 60 | 220 |
Representative of Employment | 99 | 53 | 152 |
Representative of Health, Allied Health, and Rehabilitation | 486 | 466 | 952 |
Representative of Community Living | 573 | 495 | 1,068 |
Representative of Technology | 19 | 09 | 28 |
Unable to Categorize | 100 | 14 | 114 |
Total | 3,799 | 2,764 | 6,563 |
State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? | 00 |
---|
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)
3. What was the primary area of impact for this state improvement outcome?
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)
3. What was the primary area of impact for this state improvement outcome?
Did you have Additional and Leveraged Funding to Report? | Yes |
---|
Fund Source | Amount | Use of Funds |
---|---|---|
Public/State Agency | $187,910 | Training |
Public/State Agency | $186,517 | State Financing |
Public/State Agency | $80,078 | State Financing |
Federal | $316,271 | State Financing |
State Appropriations | $388,028 | Device Loan |
Amount: $1,158,804 |
Fund Source | Amount | Use of Funds | Individuals Served | Other Outcome |
---|
Center for Assistive Technology Act Data Assistance . Saved: Mon Mar 09 2020 08:48:27 GMT-0500 (Central Daylight Time)