Did your approved state plan for this reporting period include any State Financing? | No |
---|---|
Did your approved state plan for this reporting period include conducting a Financial Loan Program? | No |
How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? | 00 |
---|
How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? | 00 |
---|
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 00 | 00 | 00 | 00 |
2. AT was only available through the AT program. | 00 | 00 | 00 | 00 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
4. Subtotal | 00 | 00 | 00 | 00 |
5. None of the above | 00 | 00 | 00 | 00 |
6. Subtotal | 00 | 00 | 00 | 00 |
7. Nonrespondent | 00 | 00 | 00 | 00 |
8. Total | 00 | 00 | 00 | 00 |
9. Performance on this measure | NaN% | NaN% | NaN% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 00 | NaN% |
Satisfied | 00 | NaN% |
Satisfied somewhat | 00 | NaN% |
Not at all satisfied | 00 | NaN% |
Nonrespondent | 00 | NaN% |
Total Surveyed | 00 | |
Response rate % | NaN% |
Activity | Number of Individuals Receiving a Device from Activity |
---|---|
A. Device Exchange | 07 |
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan | 1,186 |
C. Total | 1,193 |
Performance Measure | |
---|---|
D. Device Exchange - Excluded from Performance Measure | 00 |
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients | 00 |
F. Number of Individuals Included in Performance Measures | 1,193 |
If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:
Type of AT Device | Number of Devices Exchanged | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Exchanged | Savings to Consumers |
---|---|---|---|---|
Vision | 00 | $0 | $0 | $0 |
Hearing | 00 | $0 | $0 | $0 |
Speech Communication | 00 | $0 | $0 | $0 |
Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
Mobility, Seating and Positioning | 03 | $4,580 | $0 | $4,580 |
Daily Living | 03 | $860 | $0 | $860 |
Environmental Adaptations | 02 | $80 | $0 | $80 |
Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
Computers and Related | 00 | $0 | $0 | $0 |
Recreation, Sports and Leisure | 00 | $0 | $0 | $0 |
Total | 08 | $5,520 | $0 | $5,520 |
Type of AT Device | Number of Devices Reassigned/Refurbished and Repaired | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Sold | Savings to Consumers |
---|---|---|---|---|
Vision | 21 | $11,852 | $0 | $11,852 |
Hearing | 09 | $1,178 | $0 | $1,178 |
Speech Communication | 25 | $9,466 | $0 | $9,466 |
Learning, Cognition and Developmental | 19 | $8,800 | $0 | $8,800 |
Mobility, Seating and Positioning | 980 | $415,948 | $106 | $415,842 |
Daily Living | 530 | $71,327 | $1 | $71,326 |
Environmental Adaptations | 13 | $11,340 | $0 | $11,340 |
Vehicle Modification & Transportation | 04 | $1,150 | $0 | $1,150 |
Computers and Related | 24 | $7,037 | $0 | $7,037 |
Recreation, Sports and Leisure | 29 | $9,586 | $0 | $9,586 |
Total | 1,654 | $547,684 | $107 | $547,577 |
A woman from Herkimer County EI contacted TRAID about a sit-to-stand device for a child. She said that the child had already been measured for one by a vendor and it was going to cost seven to eight thousand dollars, and the county was notified that they would have to pick up some of the tab. Therefore, she wanted to check to see if the TRAID Program (in Utica) possible had one available, at least to try, before one was purchased for the two-year-old. After getting the measurements of the child, staff found that someone had donated one that they thought would fit him, and it was in like-new condition. Since many children balk at standers, staff agreed that a trial was definitely in order, in case he would not tolerate it at all. While the child was not happy at first, his father helped him and pushed the stander around the house, giving him a ride (while making car sounds.) The son smiled, laughed, and gave his Dad a thumbs up. The mom said that since then, he continues to love it, and when first seated in it, he bounces up and down as he loves to stand up in it and that is his way of indicating that he wants them to stand him up. Both of the parents were very happy that the child, diagnosed with Cerebral Palsy, was getting the standing that his doctors wanted, while thoroughly enjoying the experience. In addition, the fact that TRAID had a device for them to borrow saved Medicaid and Early Intervention in Herkimer County thousands of dollars.
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 23 | 07 | 654 | 684 |
2. AT was only available through the AT program. | 20 | 06 | 221 | 247 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 34 | 01 | 91 | 126 |
4. Subtotal | 77 | 14 | 966 | 1,057 |
5. None of the above | 07 | 00 | 77 | 84 |
6. Subtotal | 84 | 14 | 1,043 | 1,141 |
7. Nonrespondent | 02 | 00 | 50 | 52 |
8. Total | 86 | 14 | 1,093 | 1,193 |
9. Performance on this measure | 89.53% | 100% | 88.38% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 1,037 | 86.92% |
Satisfied | 144 | 12.07% |
Satisfied somewhat | 01 | 0.08% |
Not at all satisfied | 00 | 0% |
Nonrespondent | 11 | 0.92% |
Total Surveyed | 1,193 | |
Response rate % | 99.08% |
TRAID director will continue to train regional center staff about the differences in documentation regarding open-ended and short term loans. This will occur at semi-annual director meetings and during site visits. Emphasis will include combining devices in loans rather than multiple loans.
Primary Purpose of Short-Term Device Loan | Number |
---|---|
Assist in decision-making (device trial or evaluation) | 1,278 |
Serve as loaner during service repair or while waiting for funding | 679 |
Provide an accommodation on a short-term basis for a time-limited event/situation | 2,449 |
Conduct training, self-education or other professional development activity | 112 |
Total | 4,518 |
Type of Individual or Entity | Number of Device Borrowers |
---|---|
Individuals with Disabilities | 3,079 |
Family Members, Guardians, and Authorized Representatives | 631 |
Representative of Education | 335 |
Representative of Employment | 12 |
Representatives of Health, Allied Health, and Rehabilitation | 357 |
Representatives of Community Living | 95 |
Representatives of Technology | 09 |
Total | 4,518 |
Length of Short-Term Device Loan in Days | 60 |
---|
Type of AT Device | Number |
---|---|
Vision | 911 |
Hearing | 115 |
Speech Communication | 327 |
Learning, Cognition and Developmental | 743 |
Mobility, Seating and Positioning | 2,668 |
Daily Living | 1,514 |
Environmental Adaptations | 270 |
Vehicle Modification and Transportation | 09 |
Computers and Related | 433 |
Recreation, Sports and Leisure | 375 |
Total | 7,365 |
A woman contacted TRAID to borrow items for her mother, who was planning on visiting and possibly moving to NY from her home in Puerto Rico. The woman's mother was unable to bring all of the items she needed. The woman was pleased that the items her mother needed were available through TRAID for a short term loan. She indicated she would be in contact again and was interested in also borrowing a wheel chair and shower chair if available. The TRAID staff was able to locate and loan additional items requested and set up a pick up appointment. The woman eventually returned the equipment and shared that her mother sadly passed away unexpectedly. The woman expressed her gratitude for items loaned by TRAID as it allowed her mother to remain in her home. She wrote the following comments: "The TRAID program is an amazing resource and [staff] is very kind and so helpful. Thank you so much."
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
Decided that AT device/service will meet needs | 261 | 11 | 572 | 844 |
Decided that an AT device/ service will not meet needs | 29 | 05 | 45 | 79 |
Subtotal | 290 | 16 | 617 | 923 |
Have not made a decision | 21 | 01 | 19 | 41 |
Subtotal | 311 | 17 | 636 | 964 |
Nonrespondent | 104 | 08 | 202 | 314 |
Total | 415 | 25 | 838 | 1,278 |
Performance on this measure | 93.25% | 94.12% | 97.01% |
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 32 | 03 | 1,538 | 1,573 |
2. AT was only available through the AT program. | 47 | 12 | 632 | 691 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 29 | 12 | 219 | 260 |
4. Subtotal | 108 | 27 | 2,389 | 2,524 |
5. None of the above | 97 | 00 | 117 | 214 |
6. Subtotal | 205 | 27 | 2,506 | 2,738 |
7. Nonrespondent | 111 | 30 | 361 | 502 |
8. Total | 316 | 57 | 2,867 | 3,240 |
9. Performance on this measure | 51.96% | 60.34% | 95.33% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 3,884 | 85.97% |
Satisfied | 243 | 5.38% |
Satisfied somewhat | 07 | 0.15% |
Not at all satisfied | 05 | 0.11% |
Nonrespondent | 379 | 8.39% |
Total Surveyed | 4,518 | |
Response rate % | 91.61% |
TRAID staff were trained on loan types in the middle of 2019 and reminded about the specifics of open-ended as opposed to regular loans. In 2020 this will be reemphasized and staff will be inserviced at each TRAID center. Staff will also be retrained on the importance of loan follow-up and closing loans in a timely manner.
Type of AT Device / Service | Number of Demonstrations of AT Devices / Services |
---|---|
Vision | 116 |
Hearing | 16 |
Speech Communication | 290 |
Learning, Cognition and Developmental | 147 |
Mobility, Seating and Positioning | 1,797 |
Daily Living | 98 |
Environmental Adaptations | 19 |
Vehicle Modification and Transportation | 01 |
Computers and Related | 106 |
Recreation, Sports and Leisure | 06 |
Total # of Devices Demonstrated | 2,596 |
Type of Participant | Number of Participants in Device Demonstrations |
---|---|
Individuals with Disabilities | 2,259 |
Family Members, Guardians, and Authorized Representatives | 806 |
Representatives of Education | 314 |
Representatives of Employment | 01 |
Health, Allied Health, Rehabilitation | 171 |
Representative of Community Living | 89 |
Representative of Technology | 13 |
Total | 3,653 |
Type of Entity | Number of Referrals |
---|---|
Funding Source (non-AT program) | 1,773 |
Service Provider | 40 |
Vendor | 211 |
Repair Service | 01 |
Others | 00 |
Total | 2,025 |
A young woman was referred to the Utica TRAID center for computer access assistance. She had had a stroke many years ago, and only had one arm that was functioning. TRAID staff tried many computer mice with her and although she seemed faster using two of them, she was unwilling to change her current mouse. Staff did notice that she bent from the waist each time she looked at the keyboard and monitor and was therefore asked about her vision. It turned out that although she was dismissive at first, vision was one of her main problems, including double vision, and the need to sometimes close one eye to block out the other. Staff tried several keyboards for the visually impaired and found that the keyboard with large characters (black letters on yellow keys), with a keyguard attached (as she had some trouble targeting) was best for her visually, she liked it. Staff set it up on a book stand so that it was both more accessible to her hand, and helped her to see better. The keyguard eliminated her hesitancy about choosing a letter, as even with double vision, she could not now strike between two keys, as she sometimes did, as she targeted between the two letters she sees with her double vision. Staff also suggested the use of a stylus (which she owned,) to type with, as it keeps the palm of her hand from shielding the keyboard as she visually scans for the next letter. She was very happy with the combination and her ability to type accurately improved. She was happy that TRAID staff were able to find something to improve her ability to use a computer, as she wanted employment.
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
Decided that AT device/service will meet needs | 364 | 13 | 1,845 | 2,222 |
Decided that an AT device/ service will not meet needs | 02 | 01 | 15 | 18 |
Subtotal | 366 | 14 | 1,860 | 2,240 |
Have not made a decision | 07 | 00 | 15 | 22 |
Subtotal | 373 | 14 | 1,875 | 2,262 |
Nonrespondent | 81 | 22 | 231 | 334 |
Total | 454 | 36 | 2,106 | 2,596 |
Performance on this measure | 80.62% | 38.89% | 88.32% |
Customer Rating of Services | Number of Customers | Percent |
---|---|---|
Highly satisfied | 2,908 | 79.61% |
Satisfied | 453 | 12.4% |
Satisfied somewhat | 02 | 0.05% |
Not at all satisfied | 02 | 0.05% |
Nonrespondent | 288 | 7.88% |
Total | 3,653 | |
Response rate % | 92.12% |
With clarification of federal guidelines, the TRAID centers were retrained on appropriate demonstration documentation including the comparison of multiple devices. Training will continue in 2020 and follow-up will be completed through in-person and digital correspondence.
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
1. Could only afford the AT through the AT program. | 55 | 10 | 2,192 | 2,257 |
2. AT was only available through the AT program. | 67 | 18 | 853 | 938 |
3. AT was available through other programs, but the system was too complex or the wait time too long. | 63 | 13 | 310 | 386 |
4. Subtotal | 185 | 41 | 3,355 | 3,581 |
5. None of the above | 104 | 00 | 194 | 298 |
6. Subtotal | 289 | 41 | 3,549 | 3,879 |
7. Nonrespondent | 113 | 30 | 411 | 554 |
8. Total | 402 | 71 | 3,960 | 4,433 |
9. Performance on this measure | 41.92% | 54.9% | 84.61% | 81.07% |
ACL Performance Measure | 85% | |||
Met/Not Met | Not Met |
Response | Primary Purpose for Which AT is Needed | Total | ||
---|---|---|---|---|
Education | Employment | Community Living | ||
Decided that AT device/service will meet needs | 625 | 24 | 2,417 | 3,066 |
Decided that an AT device/ service will not meet needs | 31 | 06 | 60 | 97 |
Subtotal | 656 | 30 | 2,477 | 3,163 |
Have not made a decision | 28 | 01 | 34 | 63 |
Subtotal | 684 | 31 | 2,511 | 3,226 |
Nonrespondent | 185 | 30 | 433 | 648 |
Total | 869 | 61 | 2,944 | 3,874 |
Performance on this measure | 85.75% | 56.6% | 90.34% | 88.85% |
ACL Performance Measure | 90% | |||
Met/Not Met | Not Met |
Customer Rating of Services | Percent | ACL Target | Met/Not Met |
---|---|---|---|
Highly satisfied and satisfied | 99.80% | 95% | Met |
Response Rate | 92.76% | 90% | Met |
Type of Participant | Number |
---|---|
Individuals with Disabilities | 447 |
Family Members, Guardians and Authorized Representatives | 1,556 |
Representatives of Education | 984 |
Representatives of Employment | 92 |
Rep Health, Allied Health, and Rehabilitation | 94 |
Representatives of Community Living | 951 |
Representatives of Technology | 41 |
Unable to Categorize | 21 |
TOTAL | 4,186 |
Metro | Non Metro | Unknown | TOTAL |
---|---|---|---|
4,143 | 43 | 00 | 4,186 |
Primary Topic of Training | Participants |
---|---|
AT Products/Services | 297 |
AT Funding/Policy/ Practice | 33 |
Combination of any/all of the above | 3,792 |
Information Technology/Telecommunication Access | 24 |
Transition | 40 |
Total | 4,186 |
Describe innovative one high-impact assistance training activity conducted during the reporting period:
A 2-hour training was held at Utica College in Utica, NY, and was conducted by an Assistive Technology Manager and an AT Specialist from the TRAID Program in Utica. The UC student participants were all students of occupational and physical therapy at the college, from undergraduate to doctoral students (two participants were PT professors). The topic was AT products, and consisted of demonstrations, explanations, and student hands-on trials of AT equipment in the areas of daily living, vision, hearing, mobility, and computer access and related equipment such as Smart Pens. Many of these future OT's and PT's experienced their first hands-on experience with some of the equipment they had thus far only "seen on a video," and the majority of students were unfamiliar with the vast majority of AT in all areas, so considering the number of their future patients, the fact that they could get hands-on experience with these many AT devices will undoubtedly result in many positive outcomes for those future patients in the years to come.
Breifly describe one training activity related to transition conducted during the reporting period:
On February 26, 2019, the TRAID staff in Binghamton conducted a training for 40 Nursing Home Transition and Diversion waiver staff. The staff were educated about equipment options to assist individuals transition out of nursing homes or remain in their homes. Information about the TRAID program was also provided as well as resources
Breifly describe one training activity related to Information and Communication Technology accessibility:
Staff from the Binghamton TRAID office met with an employee of Scott Smith and Son, a heating company in the southern Tier. The employee needed help accessing a mouse for work. The company wanted to provide one for her so the staff went over different options both over the phone and in person. The staff briefly reviewed accessibility with both. Altogether the TRAID staff worked with them for 5 hours.
Outcome/Result From IT/Telecommunications Training Received | Number |
---|---|
IT and Telecommunications Procurement or Dev Policies | 01 |
Training or Technique Assistance will be developed or implemented | 14 |
No known outcome at this time | 07 |
Nonrespondent | 02 |
Total | 24 |
Performance Measure Percentage | 62.5% |
ACL Target Percentage | 70% |
Met/Not Met | Not Met |
ICT training was discussed with staff on November 6, 2019 and additional training will be offered in 2020 to increase proficiency of TRAID staff. There was a significant drop in participants from 2018 to 2019 due to increased data fidelity as many previous public awareness activities had been reported as training.
Education | 49% |
---|---|
Employment | 38% |
Health, Allied Health, Rehabilitation | 0% |
Community Living | 0% |
Technology (IT, Telecom, AT) | 13% |
Total | 100% |
Describe Innovative one high-impact assistance activity that is not related to transition:
The Long Island TRAID center was contacted by the Hempstead Works Career Center, who were being audited by the Federal Department of Labor. They were interested in a collaboration with the career center. Staff met with them and the auditor to discuss a TRAID/Hempstead Works collaboration. They discussed TRAID joining the IRT (Integrated Resource Team.) They also met with representatives from Nassau County ACCES-VR and Nassau BOCES. They spoke about the importance of using the SETT framework for assistive technology evaluations and ongoing training for the person using the technology. They will continue to work with Hempstead works into 2020 to further the development of the team and increasing Hempstead work’s effectiveness in utilizing AT.
Breifly describe one technical assistance activity related to transition conducted during the reporting period:
The Buffalo TRAID center staff are collaborating with Buffalo Works, a career one-stop to evaluate the effectiveness in reaching transition age youth. They are also assisting with setup of the technology recommended for students who have IT that are unfamiliar with the implementation. The Buffalo staff have worked with the one-stop for approximately 20 hours and will continue to do so in 2020.
Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.
1. NEWS12, a local television channel for the Lower Hudson valley region, did a showcase of the WIHD TRAID program on 9/11/2019. It featured a case study of a young girl with Rett syndrome and her and her mother's journey using technology supports from our loan program. They were very appreciative of the assistance provided to them by Beth Heyd, the loan program manager. The news segment was estimated to have reached more than 10,000 viewers. It aired for the first time at 5:00pm and was repeated every half an hour till midnight.
2. Staff at the Plattsburgh TRAID office set up a table at the Champlain Valley Senior Community and Essex County Office for the Aging's Fourth Annual Senior Fair. Approximately 200 people attended the event, including other businesses, health representatives, caregivers, and individuals with disabilities. Staff passed out brochures and business cards, spoke with many people about the Adirondack Regional Technology Center's TRAID program and all the resources they offer. Staff spoke with some representatives from small long term rehab settings who were very interested in our program due to the fact that some people cannot leave long term rehab because they don't have the assistive tech in order to help them live at home. They stated that TRAID would help greatly to increase individuals returning to home from long term care.
Types of Recipients | AT Device/ Service |
AT Funding | Total |
---|---|---|---|
Individuals with Disabilities | 2,620 | 163 | 2,783 |
Family Members, Guardians and Authorized Representatives | 1,172 | 309 | 1,481 |
Representative of Education | 1,163 | 201 | 1,364 |
Representative of Employment | 45 | 13 | 58 |
Representative of Health, Allied Health, and Rehabilitation | 716 | 236 | 952 |
Representative of Community Living | 261 | 102 | 363 |
Representative of Technology | 174 | 257 | 431 |
Unable to Categorize | 189 | 118 | 307 |
Total | 6,340 | 1,399 | 7,739 |
State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? | 01 |
---|
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
TRAID programs were surveyed at the end of 2019 about their collaborative efforts with the state vocational rehabilitation agency. It was found that while some TRAID centers have a good working relationship with vocational rehabilitation staff, there is room for improvement in terms of training, loans, general knowledge of AT for work and education.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)
With the results of the survey and meetings with vocational rehabilitation administrative staff we will be writing expectations for staff in regards to TRAID and vocational rehabilitation staff partnerships. This will be required reporting on quarterly documentation that is submitted to the TRAID director and vocational rehabilitation agency. Development will begin in early 2020.
3. What was the primary area of impact for this state improvement outcome?
Employment
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)
3. What was the primary area of impact for this state improvement outcome?
Technology (ICT accessibility and AT
Did you have Additional and Leveraged Funding to Report? | Yes |
---|
Fund Source | Amount | Use of Funds |
---|---|---|
Public/State Agency | $500,000 | Device Loan |
Public/State Agency | $100,000 | Device Loan |
Public/State Agency | $510,000 | Device Loan |
Amount: $1,110,000 |
Fund Source | Amount | Use of Funds | Individuals Served | Other Outcome |
---|
NY receives: $510,000 from the state vocational rehabilitation agency, ACCES-VR. (Covers both state level and state leadership activities, at least 75% must be used to purchase AT devices.) $500,000 from Money Follows the Person. (Covers both state level and state leadership activities, at least 75% must be used to purchase AT devices.) $100,000 from Early Intervention. Funding from all of these sources goes towards all activities with the exception of state financing.
Center for Assistive Technology Act Data Assistance . Saved: Mon Mar 09 2020 08:46:30 GMT-0500 (Central Daylight Time)