National Assistive Technology Act Data System
Annual Progress Report - Full Report
Indiana 2019
General Information
Statewide AT Program (Information to be listed in national State AT Program Directory)
Lead Agency
Implementing Entity
Program Director and Other Contacts
Person Responsible for completing this form if other than Program Director
Certifying Representative
State Financing
| Did your approved state plan for this reporting period include any State Financing? | Yes |
|---|---|
| Did your approved state plan for this reporting period include conducting a Financial Loan Program? | Yes |
| Area of Residence | Total | ||
|---|---|---|---|
|
Metro RUCC 1-3 |
Non-Metro RUCC 4-9 |
||
| Approved Loan made | 02 | 01 | 03 |
| Approved Not made | 00 | 00 | 00 |
| Rejected | 07 | 01 | 08 |
| Total | 09 | 02 | 11 |
2. Income of Applicants to Whom Loans Were Made
| Lowest Income: | $13,577 | Highest Income: | $54,788 |
|---|
| Sum of Incomes | Loans Made | Average Annual Income |
|---|---|---|
| $81,809 | 03 | $27,270 |
| Income Ranges | Total | ||||||
|---|---|---|---|---|---|---|---|
| $15,000 or Less |
$15,001- $30,000 |
$30,001- $45,000 |
$45,001- $60,000 |
$60,001- $75,000 |
$75,001 or More |
||
| Number of Loans | 02 | 00 | 00 | 01 | 00 | 00 | 03 |
| Percentage of Loans | 66.67% | 0% | 0% | 33.33% | 0% | 0% | 100% |
3. Loan Type
| Type of Loan | Number of Loans | Percentage of loans |
|---|---|---|
| Revolving Loans | 00 | 0% |
| Partnership Loans | ||
| Without interest buy-down or loan guarantee | 00 | 0% |
| With interest buy-down only | 00 | 0% |
| With loan guarantee only | 03 | 100% |
| With both interest buy-down and loan guarantee | 00 | 0% |
| Total | 03 | 100% |
| Type of Loan | Number of Loans | Dollar Value of Loans |
|---|---|---|
| Revolving Loans | 00 | $0 |
| Partnership Loans | 03 | $29,006 |
| Total | 03 | $29,006 |
4. Interest Rates
| Lowest | 2.74% |
|---|---|
| Highest | 3.5% |
| Sum of Interest Rates | Number of Loans Made | Average Interest Rate |
|---|---|---|
| 09 | 03 | 2.99333333333333% |
| Interest Rate | Number of loans |
|---|---|
| 0.0% to 2.0% | 00 |
| 2.1% to 4.0% | 03 |
| 4.1% to 6.0% | 00 |
| 6.1% to 8.0% | 00 |
| 8.1% - 10.0% | 00 |
| 10.1%-12.0% | 00 |
| 12.1%-14.0% | 00 |
| 14.1% + | 00 |
| Total | 03 |
5. Types and Dollar Amounts of AT Financed
| Type of AT | Number of Devices Financed | Dollar Value of Loans |
|---|---|---|
| Vision | 01 | $1,000 |
| Hearing | 01 | $4,250 |
| Speech communication | 00 | $0 |
| Learning, cognition, and developmental | 00 | $0 |
| Mobility, seating and positioning | 00 | $0 |
| Daily living | 00 | $0 |
| Environmental adaptations | 00 | $0 |
| Vehicle modification and transportation | 01 | $23,756 |
| Computers and related | 00 | $0 |
| Recreation, sports, and leisure | 00 | $0 |
| Total | 03 | $29,006 |
6. Defaults
| Number Loans in default | 02 |
|---|---|
| Net loss for loans in default | $5,018 |
B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services
1. Overview of Activities Performed
| How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? | 00 |
|---|
C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost
1. Overview of Activities Performed
| How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? | 00 |
|---|
D. Anecdote
A truck driver in danger of losing his job because we was unable to pass a mandatory hearing test was able to secure funding to purchase hearing aids. He has since been able to pass the hearing test and retain his job.
A young woman with a visual impairment was able to secure funding to purchase a smartphone to assist with activities of daily living. She often struggled to identify products at the store, read printed materials and maintain her calendar, email and much more. She is now able to do all these activities using the smartphone's built-in screenreader (VoiceOver) and a free app (Seeing AI).
E. Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 00 | 01 | 02 | 03 |
| 2. AT was only available through the AT program. | 00 | 00 | 00 | 00 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
| 4. Subtotal | 00 | 01 | 02 | 03 |
| 5. None of the above | 00 | 00 | 00 | 00 |
| 6. Subtotal | 00 | 01 | 02 | 03 |
| 7. Nonrespondent | 00 | 00 | 00 | 00 |
| 8. Total | 00 | 01 | 02 | 03 |
| 9. Performance on this measure | NaN% | 100% | 100% | |
F. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 03 | 100% |
| Satisfied | 00 | 0% |
| Satisfied somewhat | 00 | 0% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 00 | 0% |
| Total Surveyed | 03 | |
| Response rate % | 100% |
G. Notes:
Reutilization
A. Number of Recipients of Reused Devices
| Activity | Number of Individuals Receiving a Device from Activity |
|---|---|
| A. Device Exchange | 00 |
| B. Device Refurbish/Repair - Reassign and/or Open Ended Loan | 288 |
| C. Total | 288 |
| Performance Measure | |
|---|---|
| D. Device Exchange - Excluded from Performance Measure | 00 |
| E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients | 00 |
| F. Number of Individuals Included in Performance Measures | 288 |
If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:
B. Device Exchange Activities
| Type of AT Device | Number of Devices Exchanged | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Exchanged | Savings to Consumers |
|---|---|---|---|---|
| Vision | 00 | $0 | $0 | $0 |
| Hearing | 00 | $0 | $0 | $0 |
| Speech Communication | 00 | $0 | $0 | $0 |
| Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
| Mobility, Seating and Positioning | 00 | $0 | $0 | $0 |
| Daily Living | 00 | $0 | $0 | $0 |
| Environmental Adaptations | 00 | $0 | $0 | $0 |
| Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
| Computers and Related | 00 | $0 | $0 | $0 |
| Recreation, Sports and Leisure | 00 | $0 | $0 | $0 |
| Total | 00 | $0 | $0 | $0 |
C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities
| Type of AT Device | Number of Devices Reassigned/Refurbished and Repaired | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Sold | Savings to Consumers |
|---|---|---|---|---|
| Vision | 19 | $38,684 | $0 | $38,684 |
| Hearing | 00 | $0 | $0 | $0 |
| Speech Communication | 00 | $0 | $0 | $0 |
| Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
| Mobility, Seating and Positioning | 00 | $0 | $0 | $0 |
| Daily Living | 01 | $800 | $0 | $800 |
| Environmental Adaptations | 00 | $0 | $0 | $0 |
| Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
| Computers and Related | 268 | $169,327 | $0 | $169,327 |
| Recreation, Sports and Leisure | 00 | $0 | $0 | $0 |
| Total | 288 | $208,811 | $0 | $208,811 |
D. Anecdote
A student with a mobility impairment was provided a laptop computer from the INDATA Depot. The student recently graduated with Honors from Ivy Tech Community College and was looking for full-time employment. The laptop computer is assisting with job development activities by allowing the student to be more engaged and responsive as he contacts and hears from potential employers.
E. Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 85 | 44 | 95 | 224 |
| 2. AT was only available through the AT program. | 14 | 06 | 19 | 39 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 11 | 07 | 07 | 25 |
| 4. Subtotal | 110 | 57 | 121 | 288 |
| 5. None of the above | 00 | 00 | 00 | 00 |
| 6. Subtotal | 110 | 57 | 121 | 288 |
| 7. Nonrespondent | 00 | 00 | 00 | 00 |
| 8. Total | 110 | 57 | 121 | 288 |
| 9. Performance on this measure | 100% | 100% | 100% | |
F. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 269 | 93.4% |
| Satisfied | 16 | 5.56% |
| Satisfied somewhat | 03 | 1.04% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 00 | 0% |
| Total Surveyed | 288 | |
| Response rate % | 100% |
G. Notes:
Device Loan
A. Short-Term Device Loans by Type of Purpose
| Primary Purpose of Short-Term Device Loan | Number |
|---|---|
| Assist in decision-making (device trial or evaluation) | 480 |
| Serve as loaner during service repair or while waiting for funding | 09 |
| Provide an accommodation on a short-term basis for a time-limited event/situation | 22 |
| Conduct training, self-education or other professional development activity | 25 |
| Total | 536 |
B. Short-Term Device Loan by Type of Borrower
| Type of Individual or Entity | Number of Device Borrowers |
|---|---|
| Individuals with Disabilities | 138 |
| Family Members, Guardians, and Authorized Representatives | 130 |
| Representative of Education | 49 |
| Representative of Employment | 11 |
| Representatives of Health, Allied Health, and Rehabilitation | 120 |
| Representatives of Community Living | 10 |
| Representatives of Technology | 78 |
| Total | 536 |
C. Length of Short-Term Device Loans
| Length of Short-Term Device Loan in Days | 30 |
|---|
D. Types of Devices Loaned
| Type of AT Device | Number |
|---|---|
| Vision | 244 |
| Hearing | 36 |
| Speech Communication | 121 |
| Learning, Cognition and Developmental | 102 |
| Mobility, Seating and Positioning | 49 |
| Daily Living | 52 |
| Environmental Adaptations | 13 |
| Vehicle Modification and Transportation | 00 |
| Computers and Related | 471 |
| Recreation, Sports and Leisure | 09 |
| Total | 1,097 |
E. Anecdote
A woman with C5-C6 quadriplegia was able to borrow several computer input devices including adaptive keyboards, mice, and voice-input software. She is working to become more proficient with her computer skills while she looks for employment opportunities in the are of office management.
F. Access Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 309 | 51 | 80 | 440 |
| Decided that an AT device/ service will not meet needs | 07 | 08 | 08 | 23 |
| Subtotal | 316 | 59 | 88 | 463 |
| Have not made a decision | 09 | 02 | 06 | 17 |
| Subtotal | 325 | 61 | 94 | 480 |
| Nonrespondent | 00 | 00 | 00 | 00 |
| Total | 325 | 61 | 94 | 480 |
| Performance on this measure | 97.23% | 96.72% | 93.62% | |
G. Acquisition Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 16 | 00 | 02 | 18 |
| 2. AT was only available through the AT program. | 25 | 05 | 08 | 38 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
| 4. Subtotal | 41 | 05 | 10 | 56 |
| 5. None of the above | 00 | 00 | 00 | 00 |
| 6. Subtotal | 41 | 05 | 10 | 56 |
| 7. Nonrespondent | 00 | 00 | 00 | 00 |
| 8. Total | 41 | 05 | 10 | 56 |
| 9. Performance on this measure | 100% | 100% | 100% | |
H. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 509 | 94.96% |
| Satisfied | 19 | 3.54% |
| Satisfied somewhat | 08 | 1.49% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 00 | 0% |
| Total Surveyed | 536 | |
| Response rate % | 100% |
I. Notes:
Device Demonstration
A. Number of Device Demonstrations by Device Type
| Type of AT Device / Service | Number of Demonstrations of AT Devices / Services |
|---|---|
| Vision | 65 |
| Hearing | 01 |
| Speech Communication | 04 |
| Learning, Cognition and Developmental | 02 |
| Mobility, Seating and Positioning | 08 |
| Daily Living | 03 |
| Environmental Adaptations | 04 |
| Vehicle Modification and Transportation | 01 |
| Computers and Related | 123 |
| Recreation, Sports and Leisure | 00 |
| Total # of Devices Demonstrated | 211 |
B. Types of Participants
| Type of Participant | Number of Participants in Device Demonstrations |
|---|---|
| Individuals with Disabilities | 203 |
| Family Members, Guardians, and Authorized Representatives | 83 |
| Representatives of Education | 01 |
| Representatives of Employment | 07 |
| Health, Allied Health, Rehabilitation | 07 |
| Representative of Community Living | 04 |
| Representative of Technology | 00 |
| Total | 305 |
C. Number of Referrals
| Type of Entity | Number of Referrals |
|---|---|
| Funding Source (non-AT program) | 04 |
| Service Provider | 12 |
| Vendor | 64 |
| Repair Service | 00 |
| Others | 00 |
| Total | 80 |
D. Anecdote
A mom and her son came to INDATA to learn more about reading and writing tools. Her son has significant challenges in these areas and they resulted in him losing several jobs over the years. During their visit a demonstration of various apps (SeeingAI, ClaroPDF, built-in speech recognition, dragon, etc.) was provided to offer assistance in these areas. They left the appointment excited and hopeful about the possibilities these new tools could offer her son both at work and in life.
E. Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 47 | 39 | 114 | 200 |
| Decided that an AT device/ service will not meet needs | 00 | 02 | 09 | 11 |
| Subtotal | 47 | 41 | 123 | 211 |
| Have not made a decision | 00 | 00 | 00 | 00 |
| Subtotal | 47 | 41 | 123 | 211 |
| Nonrespondent | 00 | 00 | 00 | 00 |
| Total | 47 | 41 | 123 | 211 |
| Performance on this measure | 100% | 100% | 100% | |
F. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 303 | 99.34% |
| Satisfied | 02 | 0.66% |
| Satisfied somewhat | 00 | 0% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 00 | 0% |
| Total | 305 | |
| Response rate % | 100% |
G. Notes:
Overall Performance Measures
Overall Acquisition Performance Measure
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 101 | 45 | 99 | 245 |
| 2. AT was only available through the AT program. | 39 | 11 | 27 | 77 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 11 | 07 | 07 | 25 |
| 4. Subtotal | 151 | 63 | 133 | 347 |
| 5. None of the above | 00 | 00 | 00 | 00 |
| 6. Subtotal | 151 | 63 | 133 | 347 |
| 7. Nonrespondent | 00 | 00 | 00 | 00 |
| 8. Total | 151 | 63 | 133 | 347 |
| 9. Performance on this measure | 92.72% | 88.89% | 94.74% | 92.8% |
| ACL Performance Measure | 85% | |||
| Met/Not Met | Met | |||
Overall Access Performance Measure
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 356 | 90 | 194 | 640 |
| Decided that an AT device/ service will not meet needs | 07 | 10 | 17 | 34 |
| Subtotal | 363 | 100 | 211 | 674 |
| Have not made a decision | 09 | 02 | 06 | 17 |
| Subtotal | 372 | 102 | 217 | 691 |
| Nonrespondent | 00 | 00 | 00 | 00 |
| Total | 372 | 102 | 217 | 691 |
| Performance on this measure | 97.58% | 98.04% | 97.24% | 97.54% |
| ACL Performance Measure | 90% | |||
| Met/Not Met | Met | |||
Overall Satisfaction Rating
| Customer Rating of Services | Percent | ACL Target | Met/Not Met |
|---|---|---|---|
| Highly satisfied and satisfied | 99.03% | 95% | Met |
| Response Rate | 100% | 90% | Met |
Training
A. Training Participants: Number and Types of Participants; Geographical Distribution
| Type of Participant | Number |
|---|---|
| Individuals with Disabilities | 39 |
| Family Members, Guardians and Authorized Representatives | 26 |
| Representatives of Education | 99 |
| Representatives of Employment | 250 |
| Rep Health, Allied Health, and Rehabilitation | 87 |
| Representatives of Community Living | 56 |
| Representatives of Technology | 67 |
| Unable to Categorize | 00 |
| TOTAL | 624 |
| Metro | Non Metro | Unknown | TOTAL |
|---|---|---|---|
| 446 | 58 | 120 | 624 |
B. Training Topics
| Primary Topic of Training | Participants |
|---|---|
| AT Products/Services | 00 |
| AT Funding/Policy/ Practice | 00 |
| Combination of any/all of the above | 453 |
| Information Technology/Telecommunication Access | 40 |
| Transition | 131 |
| Total | 624 |
B. Description of Training Activities
Describe innovative one high-impact assistance training activity conducted during the reporting period:
A full-day training focused on Creating Tech Solutions in minutes was held in August 2019. Participants learned how to take every day items and create low-tech assistive technology devices for individuals who have physical, visual, hearing or cognitive disabilities.
Breifly describe one training activity related to transition conducted during the reporting period:
A full-day training focused on Job Accommodations was held in February 2019. The training was geared for high school students who were transitioning to the workplace and covered valuable topics including reasonable accommodations, hiccups and glitches in the accommodation process and a discussion panel consisting of persons with disabilities, employers and HR professionals talking about their experiences in the workplace.
Breifly describe one training activity related to Information and Communication Technology accessibility:
A Web Accessibility for Developers webinar was held in May 2019 and provided participants with an overview of disability, accessibility guidelines and ICT law. Participants learned techniques for designing, developing and testing accessible websites including basic content, structure, images, forms, tables, CSS and ARIA.
D. IT/Telecommunications Training Performance Measure
| Outcome/Result From IT/Telecommunications Training Received | Number |
|---|---|
| IT and Telecommunications Procurement or Dev Policies | 11 |
| Training or Technique Assistance will be developed or implemented | 18 |
| No known outcome at this time | 11 |
| Nonrespondent | 00 |
| Total | 40 |
| Performance Measure Percentage | 72.5% |
| ACL Target Percentage | 70% |
| Met/Not Met | Met |
E. Notes:
Technical Assistance
A. Frequency and Nature of Technical Assistance
| Education | 25% |
|---|---|
| Employment | 25% |
| Health, Allied Health, Rehabilitation | 0% |
| Community Living | 50% |
| Technology (IT, Telecom, AT) | 0% |
| Total | 100% |
B. Description of Technical Assistance
Describe Innovative one high-impact assistance activity that is not related to transition:
The INDATA project facilitated a capstone project with an Indiana University Human Computer Interaction course and the Indianapolis Children's Museum. The purpose of the project was to assist the museum in creating accessible social stories for their website. These stories model appropriate interaction and describe relevant social cues based on different exhibits and areas of the museum.
Breifly describe one technical assistance activity related to transition conducted during the reporting period:
C. Notes:
Public Awareness
Public Awareness Activities
Public Awareness Narratives
Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.
1. The INDATA Project produces 3 popular and widely distributed podcasts (ATUpdate, ATFAQ and Accessibility Minute). The focus of the podcasts is to share industry news, information on accessibility topics and to answer people's assistive technology questions. The podcasts have a highly engaged audience, and our listenership come from over 160 countries. INDATA podcasts were recognized in Feedspots Top 10 Assistive Technology Podcasts on the web (ATUpdate #1, ATFAQ #6, and AccessibilityMinute #9).
2. The INDATA Project produces a weekly TechTip Youtube video that provides awareness of the various assistive technology devices available today. Each video provides information on what the device is, how it works and where it can be found. The INDATA YouTube channel has over 2200 subscribers and a library of over 500 videos.
Information And Assistance
| Types of Recipients | AT Device/ Service |
AT Funding | Total |
|---|---|---|---|
| Individuals with Disabilities | 09 | 110 | 119 |
| Family Members, Guardians and Authorized Representatives | 05 | 76 | 81 |
| Representative of Education | 00 | 00 | 00 |
| Representative of Employment | 00 | 00 | 00 |
| Representative of Health, Allied Health, and Rehabilitation | 04 | 16 | 20 |
| Representative of Community Living | 00 | 02 | 02 |
| Representative of Technology | 00 | 00 | 00 |
| Unable to Categorize | 00 | 00 | 00 |
| Total | 18 | 204 | 222 |
Notes:
State Improvement Outcomes
| State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? | 00 |
|---|
A. State Improvements
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)
3. What was the primary area of impact for this state improvement outcome?
B. State Improvements
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)
3. What was the primary area of impact for this state improvement outcome?
Additional And Leveraged Funds
Additional and Leveraged Funds
| Did you have Additional and Leveraged Funding to Report? | Yes |
|---|
A. Leveraged Funding for State Plan Activities
| Fund Source | Amount | Use of Funds |
|---|
B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)
| Fund Source | Amount | Use of Funds | Individuals Served | Other Outcome |
|---|
C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).
Center for Assistive Technology Act Data Assistance . Saved: Mon Mar 09 2020 08:39:17 GMT-0500 (Central Daylight Time)