National Assistive Technology Act Data System

Annual Progress Report - Full Report

Virginia 2018

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
The Virginia Assistive Technology System
State AT Program Title:
State AT Program URL
www.vats.org
Mailing Address:
2001 Maywill Street
City:
Richmond
State:
Va
Zip Code:
23230
Program Email:
barclay.shepard@dars.virginia.gov
Phone:
8046629990
TTY:
8004649950

Lead Agency

Agency Name:
Virginia Department for Aging and Rehabilitative Services
Mailing Address:
8004 Franklin Farms Drive
City:
Richmond
State:
Va
Zip Code:
23229
Program URL:
https//www.vadars.org

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Shepard, Barclay
Title:
Manager
Phone:
7578108599
E-mail:
barclay.shepard@dars.virginia.gov
Program Director at Lead Agency (last, first):
Shepard, Barclay
Title:
Manager
Phone:
7578108599
E-mail:
barclay.shepard@dars.virginia.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Hayfield, Kathryn
Title:
DARS Commissioner
Phone:
8046627010
E-mail:
kathryn.hayfield@dars.virginia.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? No
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 00


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 00 NaN%
Satisfied 00 NaN%
Satisfied somewhat 00 NaN%
Not at all satisfied 00 NaN%
Nonrespondent 00 NaN%
Total Surveyed 00
Response rate % NaN%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 2,631
C. Total 2,631

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 2,631

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 2,026 $1,286,237 $0 $1,286,237
Daily Living 1,662 $251,000 $0 $251,000
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 15 $7,615 $0 $7,615
Total 3,703 $1,544,852 $0 $1,544,852

D. Anecdote

An individual contacted the state AT Act program’s durable medical equipment (DME) reuse partner for help with ambulation. This individual previously received a cane through Medicare, but now needed a three-wheeled walker. This individual received an appropriate walker for ambulation. Several months later, this individual contracted an infection which weakened her immune system. The individual became debilitated to the point she actually got stuck on the toilet one morning. The individual and her family began considering nursing home placement. Based on their positive experience with the reuse program previously, she and her daughter contacted the DME reuse program to ask for suggestions. Once again, the DME reuse program supported her by providing a bedside commode to use over the toilet so that she could use her arms and be elevated for easier standing. As a result, she regained her independence and avoided premature displacement into a nursing home. Now that she regained her strength, she is completely independent and living at home.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 14 03 1,803 1,820
2. AT was only available through the AT program. 03 00 391 394
3. AT was available through other programs, but the system was too complex or the wait time too long. 06 00 132 138
4. Subtotal 23 03 2,326 2,352
5. None of the above 00 00 143 143
6. Subtotal 23 03 2,469 2,495
7. Nonrespondent 00 00 136 136
8. Total 23 03 2,605 2,631
9. Performance on this measure 100% 100% 89.29%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 2,402 91.3%
Satisfied 83 3.15%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 146 5.55%
Total Surveyed 2,631
Response rate % 94.45%

G. Notes:

State AT Act program contracted with a new vendor to support children's durable medical equipment (DME) needs. This is the first year that this vendor collected data. Vendor did not collect performance measures on all persons receiving equipment. This led to a high number of non-respondents, which lowered performance in the Community Living category. Additionally, the vendor had a high number of respondents that responded "None of the Above" in the performance measure. AT Act program is working with the vendor to educate them on the importance of performance data and how to help recipients better understand the performance measure questions so that they can respond adequately.

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 102
Serve as loaner during service repair or while waiting for funding 02
Provide an accommodation on a short-term basis for a time-limited event/situation 58
Conduct training, self-education or other professional development activity 08
Total 170

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 151
Family Members, Guardians, and Authorized Representatives 04
Representative of Education 02
Representative of Employment 02
Representatives of Health, Allied Health, and Rehabilitation 10
Representatives of Community Living 01
Representatives of Technology 00
Total 170

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 14

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 10
Hearing 11
Speech Communication 07
Learning, Cognition and Developmental 85
Mobility, Seating and Positioning 70
Daily Living 19
Environmental Adaptations 11
Vehicle Modification and Transportation 03
Computers and Related 50
Recreation, Sports and Leisure 01
Total 267

E. Anecdote

In 2017, VATS was one of seven states awarded the 2017 High Impact Innovative Assistive Technology (HIIAT) Grant from the Christopher & Dana Reeve Foundation. Over the past year, VATS partnered with the vocational rehabilitation (VR) program and a non-profit organization in the Williamsburg area, to improve temporary home access. Temporary ramps and accessible pathways are staged and ready to deploy on a short-term equipment loan up to four months. The program’s name is, “PAKD!” (Portable Accessible Kits on Demand) because equipment is PAcKeD and ready to go! VATS received a call from a local Area Agency on Aging (AAA) regarding a community member who was being discharged from the hospital on hospice care. The individual’s wish was to remain at his house, spend time with his family, and stroll around the neighborhood in his wheelchair. VATS coordinated the installation of a temporary ramp with the family, VR program and AAA. The ramp allowed the gentleman to be discharged from the hospital to home and live the final days of his life the way that he wanted. A care coordinator from the local AAA reported: I am absolutely thrilled to report that gentleman received the PAKD!* Temporary Ramp from DARS-VATS. His niece says it was installed last Monday, 6/18/18. Thank you for everything that you did to make this happen. His niece says that on his good days she has been able to take him outside and roll him around the block in his wheelchair. His health continues to decline but this gentleman and his niece are very grateful. This gentleman passed away a few weeks later, but his final wish was to remain at home, spend time with his family and get out of the house. The ramp helped make this possible. The ramp was re-claimed, cleaned and ready for another!