National Assistive Technology Act Data System

Annual Progress Report - Full Report

Maine 2018

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Maine CITE Program
State AT Program Title:
State AT Program URL
http:www.mainecite.org
Mailing Address:
46 University Dr
City:
Augusta
State:
Maine
Zip Code:
04330
Program Email:
iweb@maine,org
Phone:
207-621-3195
TTY:

Lead Agency

Agency Name:
Maine Department of Education
Mailing Address:
23 State House Station
City:
Augusta
State:
Maine
Zip Code:
04333
Program URL:
www.mdoe@maine.gov

Implementing Entity

Name of Implementing Agency:
Maine CITE Coordinating Center
Mailing Address:
46 Univeristy Dr
City
Augusta
State:
Maine
Zip Code:
04330
Program URL:
www.mainecite.org

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Adams, Kathryn
Title:
Director
Phone:
207-621-3195
E-mail:
kadams@mainecite.org
Program Director at Lead Agency (last, first):
Breton, Janice
Title:
State Special Services Director
Phone:
207-624-6600
E-mail:
janice.breton@maine.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Breton, Janice
Title:
MDOE State Special Services Director
Phone:
207-624-6600
E-mail:
janice.breton@maine.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? No
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 00


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 00 NaN%
Satisfied 00 NaN%
Satisfied somewhat 00 NaN%
Not at all satisfied 00 NaN%
Nonrespondent 00 NaN%
Total Surveyed 00
Response rate % NaN%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 04
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 65
C. Total 69

Performance Measure
D. Device Exchange - Excluded from Performance Measure 04
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 65

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 01 $99 $49 $50
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 03 $449 $40 $409
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 04 $548 $89 $459

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 19 $3,511 $902 $2,609
Daily Living 46 $1,868 $597 $1,271
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 65 $5,379 $1,499 $3,880

D. Anecdote

A woman/daughter/caregiver came to the ALLTECH Reuse Store to find AT/adaptive safety devices for her 88 year old mother who is striving to keep living in her own home independently. She purchased a safety bed rail, a walker with a carry basket, and a tub transfer safety seat. For safe community mobility, the daughter also bought a used light weight travel wheelchair to keep in her car for the days when she takes her mother to appointments, shopping, the hair dresser and church.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 50 50
2. AT was only available through the AT program. 00 00 10 10
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 05 05
4. Subtotal 00 00 65 65
5. None of the above 00 00 00 00
6. Subtotal 00 00 65 65
7. Nonrespondent 00 00 00 00
8. Total 00 00 65 65
9. Performance on this measure NaN% NaN% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 54 78.26%
Satisfied 15 21.74%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 69
Response rate % 100%

G. Notes:

Through the spring of 2018, we had numerous meetings with the other New England states and NY to discuss the future of the www.getatstuff.com exchange website. After thorough discussion it was determined that as of 9-30-18 we would close the website. We collaborated to assure that all active consumers in each state with AT listings on the exchange site were advised in advance that the site was going to close.

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 103
Serve as loaner during service repair or while waiting for funding 05
Provide an accommodation on a short-term basis for a time-limited event/situation 09
Conduct training, self-education or other professional development activity 13
Total 130

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 38
Family Members, Guardians, and Authorized Representatives 20
Representative of Education 37
Representative of Employment 03
Representatives of Health, Allied Health, and Rehabilitation 25
Representatives of Community Living 05
Representatives of Technology 02
Total 130

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 14

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 10
Hearing 02
Speech Communication 67
Learning, Cognition and Developmental 24
Mobility, Seating and Positioning 19
Daily Living 42
Environmental Adaptations 03
Vehicle Modification and Transportation 02
Computers and Related 41
Recreation, Sports and Leisure 02
Total 212

E. Anecdote

Staff from the Maine Division for the Blind and Visually Impaired borrowed a Victor Reader Trek device from ALLTECH. The staff person and client (who is blind) used the device to drop landmarks around his yard, neighborhood and small town where he lives. As they reversed their travel path, the device announced the landmarks that had been created and he returned home, navigating the route safely. The client was very enthusiastic about the device and will pursue funding through his DBVR counselor.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 31 01 42 74
Decided that an AT device/ service will not meet needs 01 02 11 14
Subtotal 32 03 53 88
Have not made a decision 11 01 03 15
Subtotal 43 04 56 103
Nonrespondent 00 00 00 00
Total 43 04 56 103
Performance on this measure 74.42% 75% 94.64%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 00 11 12
2. AT was only available through the AT program. 00 00 03 03
3. AT was available through other programs, but the system was too complex or the wait time too long. 02 00 07 09
4. Subtotal 03 00 21 24
5. None of the above 00 00 00 00
6. Subtotal 03 00 21 24
7. Nonrespondent 00 00 03 03
8. Total 03 00 24 27
9. Performance on this measure 100% NaN% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 108 83.08%
Satisfied 19 14.62%
Satisfied somewhat 03 2.31%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 130
Response rate % 100%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 16
Hearing 11
Speech Communication 86
Learning, Cognition and Developmental 34
Mobility, Seating and Positioning 43
Daily Living 22
Environmental Adaptations 09
Vehicle Modification and Transportation 06
Computers and Related 56
Recreation, Sports and Leisure 07
Total # of Devices Demonstrated 290

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 72
Family Members, Guardians, and Authorized Representatives 54
Representatives of Education 52
Representatives of Employment 15
Health, Allied Health, Rehabilitation 51
Representative of Community Living 46
Representative of Technology 00
Total 290

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 15
Service Provider 69
Vendor 28
Repair Service 00
Others 00
Total 112

D. Anecdote

A retired man in his 60s who has Parkinson's like essential tremors in his hands came to the ALLTECH demo & loan center to look at devices and switches to help him operate his computer more efficiently. Staff showed him several options and had him try them out. From the demo session, he selected one option, Steady Mouse software, to bring home and use. This proved to be the best option and he reportedly planned to buy it.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 68 19 87 174
Decided that an AT device/ service will not meet needs 23 01 39 63
Subtotal 91 20 126 237
Have not made a decision 06 05 22 33
Subtotal 97 25 148 270
Nonrespondent 14 00 06 20
Total 111 25 154 290
Performance on this measure 81.98% 80% 81.82%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 179 61.72%
Satisfied 97 33.45%
Satisfied somewhat 14 4.83%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 290
Response rate % 100%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 00 61 62
2. AT was only available through the AT program. 00 00 13 13
3. AT was available through other programs, but the system was too complex or the wait time too long. 02 00 12 14
4. Subtotal 03 00 86 89
5. None of the above 00 00 00 00
6. Subtotal 03 00 86 89
7. Nonrespondent 00 00 03 03
8. Total 03 00 89 92
9. Performance on this measure 100% NaN% 96.63% 96.74%
ACL Performance Measure 75% 75% 75% 75%
Met/Not Met Met Met Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 99 20 129 248
Decided that an AT device/ service will not meet needs 24 03 50 77
Subtotal 123 23 179 325
Have not made a decision 17 06 25 48
Subtotal 140 29 204 373
Nonrespondent 14 00 06 20
Total 154 29 210 393
Performance on this measure 79.87% 79.31% 85.24% 82.7%
ACL Performance Measure 70% 70% 70% 70%
Met/Not Met Met Met Met Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 07
Family Members, Guardians and Authorized Representatives 12
Representatives of Education 214
Representatives of Employment 77
Rep Health, Allied Health, and Rehabilitation 140
Representatives of Community Living 291
Representatives of Technology 65
Unable to Categorize 00
TOTAL 806

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
296 328 182 806

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 176
AT Funding/Policy/ Practice 146
Information Technology/Telecommunication Access 183
Combination of any/all of the above 198
Transition 103
Total 806

B. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

In December 2017, Maine CITE delivered a live webinar broadcast on "AT for Dementia" presented by Kelley Smith COTA, DSP, ATP. AT services and resources were presented and many AT devices were explored for their impact on the individual with dementia, their caregivers and family. More than 50 Maine service providers attend the presentation and it was recorded/archived on our website at https://mainecite.org/training/.

Breifly describe one training activity related to transition conducted during the reporting period:

Maine CITE staff presented an onsite workshop to the Southern Maine Transition Council on "AT and AEM for Transition". The group is made up of high school case mangers, special educators, VR councilors, teachers of the visually impaired, parents and service providers. During this presentation the revised Maine CITE "Family Guide on AT and AEM" was featured.

Breifly describe one training activity related to Information and Communication Technology accessibility:

In collaboration with the Maine Department of Labor, Bureau of Vocational Rehabilitation, the Maine CITE staff provided an onsite workshop on "Accessible Web Design" for programmers and web developers from the Maine State Government Office of Information Technology. The presentation provided information about current federal regulations and policies regarding web accessibility and details about the many on-line resources, including training webinars, available on the Maine CITE website.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 163
Training or Technique Assistance will be developed or implemented 20
No known outcome at this time 00
Nonrespondent 00
Total 183
Performance Measure Percentage 100%
RSA Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 20%
Employment 15%
Health, Allied Health, Rehabilitation 15%
Community Living 30%
Technology (IT, Telecom, AT) 20%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

The University of Maine System (UMS) has an Information Technology Accessibly Committee (ITAC) and Maine CITE has a seat on the committee for advising on IT accessibility, federal regulations, web accessibly and online class accessibility. The UMS is adopting Zoom as the new video/audio platform. Maine CITE staff has been instrumental in assessing ZOOM for its compatibility with CART live captioning. We are also involved in providing technical assistance to the university to assure the continued accessibility of many Maine CITE archived webinar training events as they get moved over from the old Adobe Connect system to ZOOM.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

Maine CITE staff serves in a leadership role on the Southern Maine Transition Advisory Council (SMACT). The council members include high school VR Transition Counselors, high school special educators, case managers, community service providers and parents of transition students. The council meets monthly for the purpose of dealing with Transition issues related to independent living, post high school education and employment. Each meeting has time for networking and problem solving issues related to Transition. Each meeting also offers a speaker that presents on Transition related programs and topics. Maine CITE staff provides technical assistance on the essential role of assistive technology in Transition planning for high school students as they plan for their lives and future goals to live independently, continue their education and work productively.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. The Maine CITE Program Director was on a panel with two other Occupational Therapists and appeared on a one hour radio call in show: "The Maine Calling Show" on Maine Public Radio on March 1, 2018. During the introductory remarks the impact of AT in the lives of individuals with disabilities including children, adults and seniors was emphasized. Examples of AT devices were described for each of the areas: education, work and community living. During the call in section of the radio broadcast, several questions were asked and answered about AT resources in Maine. The showed aired at 1pm to an estimated public audience of 100,000.

2.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 11 21 32
Family Members, Guardians and Authorized Representatives 18 26 44
Representative of Education 67 09 76
Representative of Employment 21 07 28
Representative of Health, Allied Health, and Rehabilitation 37 32 69
Representative of Community Living 59 53 112
Representative of Technology 15 19 34
Unable to Categorize 00 00 00
Total 228 167 395

Notes:

As of October 2017, the state CIL, Alpha One was no longer contracted to provide I&A services to the Maine CITE Program.

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?


B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? No

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


Association of Assistive Technology Act Programs . Saved: Wed Mar 13 2019 13:50:08 GMT-0500 (Central Daylight Time)


Back to state program information page | Top of page

This FY18 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.