| Did your approved state plan for this reporting period include any State Financing? | No |
|---|---|
| Did your approved state plan for this reporting period include conducting a Financial Loan Program? | No |
| How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? | 00 |
|---|
| How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? | 00 |
|---|
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 00 | 00 | 00 | 00 |
| 2. AT was only available through the AT program. | 00 | 00 | 00 | 00 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 00 | 00 |
| 4. Subtotal | 00 | 00 | 00 | 00 |
| 5. None of the above | 00 | 00 | 00 | 00 |
| 6. Subtotal | 00 | 00 | 00 | 00 |
| 7. Nonrespondent | 00 | 00 | 00 | 00 |
| 8. Total | 00 | 00 | 00 | 00 |
| 9. Performance on this measure | NaN% | NaN% | NaN% | |
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 00 | NaN% |
| Satisfied | 00 | NaN% |
| Satisfied somewhat | 00 | NaN% |
| Not at all satisfied | 00 | NaN% |
| Nonrespondent | 00 | NaN% |
| Total Surveyed | 00 | |
| Response rate % | NaN% |
| Activity | Number of Individuals Receiving a Device from Activity |
|---|---|
| A. Device Exchange | 91 |
| B. Device Refurbish/Repair - Reassign and/or Open Ended Loan | 3,580 |
| C. Total | 3,671 |
| Performance Measure | |
|---|---|
| D. Device Exchange - Excluded from Performance Measure | 00 |
| E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients | 00 |
| F. Number of Individuals Included in Performance Measures | 3,671 |
If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:
| Type of AT Device | Number of Devices Exchanged | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Exchanged | Savings to Consumers |
|---|---|---|---|---|
| Vision | 02 | $2,700 | $0 | $2,700 |
| Hearing | 01 | $20 | $0 | $20 |
| Speech Communication | 02 | $450 | $0 | $450 |
| Learning, Cognition and Developmental | 03 | $130 | $0 | $130 |
| Mobility, Seating and Positioning | 40 | $9,038 | $0 | $9,038 |
| Daily Living | 39 | $2,556 | $0 | $2,556 |
| Environmental Adaptations | 04 | $525 | $0 | $525 |
| Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
| Computers and Related | 00 | $0 | $0 | $0 |
| Recreation, Sports and Leisure | 00 | $0 | $0 | $0 |
| Total | 91 | $15,419 | $0 | $15,419 |
| Type of AT Device | Number of Devices Reassigned/Refurbished and Repaired | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Sold | Savings to Consumers |
|---|---|---|---|---|
| Vision | 03 | $170 | $0 | $170 |
| Hearing | 01 | $37 | $0 | $37 |
| Speech Communication | 00 | $0 | $0 | $0 |
| Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
| Mobility, Seating and Positioning | 1,169 | $944,994 | $0 | $944,994 |
| Daily Living | 2,407 | $335,087 | $0 | $335,087 |
| Environmental Adaptations | 00 | $0 | $0 | $0 |
| Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
| Computers and Related | 00 | $0 | $0 | $0 |
| Recreation, Sports and Leisure | 00 | $0 | $0 | $0 |
| Total | 3,580 | $1,280,288 | $0 | $1,280,288 |
gentleman was recovering from a bombing incident in which he lost both legs. Both arms were severely injured, and he could not push a wheelchair or transfer from a wheelchair to his bed or couch without assistance. His wife is his only caregiver. She is very short and he is tall, which makes it hard for her to lift him onto their unusually high bed. If a solution could not be found, the family was going to be forced to hire an unrelated personal care worker to assist with transfers, and they REALLY did not want to do that. The couple has five children and they live in an extremely small apartment, with no room for bulky transfer equipment. He tried a 4 inch tall wheelchair cushion on loan, to see if sitting higher in his wheelchair would make lifting any easier on his wife. It did. The cushion had been donated with the direction that it should be given at no cost to a person who needed it. He happily accepted the exchange. The cushion was paired with a sliding transfer board purchased through the IRIS program, which allowed the wife to make safer transfers and eliminated the need for additional caregivers.
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 20 | 08 | 2,922 | 2,950 |
| 2. AT was only available through the AT program. | 09 | 01 | 60 | 70 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 02 | 26 | 28 |
| 4. Subtotal | 29 | 11 | 3,008 | 3,048 |
| 5. None of the above | 00 | 00 | 242 | 242 |
| 6. Subtotal | 29 | 11 | 3,250 | 3,290 |
| 7. Nonrespondent | 00 | 00 | 381 | 381 |
| 8. Total | 29 | 11 | 3,631 | 3,671 |
| 9. Performance on this measure | 100% | 100% | 82.84% | |
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 1,968 | 53.61% |
| Satisfied | 1,321 | 35.98% |
| Satisfied somewhat | 01 | 0.03% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 381 | 10.38% |
| Total Surveyed | 3,671 | |
| Response rate % | 89.62% |
| Primary Purpose of Short-Term Device Loan | Number |
|---|---|
| Assist in decision-making (device trial or evaluation) | 556 |
| Serve as loaner during service repair or while waiting for funding | 96 |
| Provide an accommodation on a short-term basis for a time-limited event/situation | 329 |
| Conduct training, self-education or other professional development activity | 06 |
| Total | 987 |
| Type of Individual or Entity | Number of Device Borrowers |
|---|---|
| Individuals with Disabilities | 694 |
| Family Members, Guardians, and Authorized Representatives | 231 |
| Representative of Education | 10 |
| Representative of Employment | 01 |
| Representatives of Health, Allied Health, and Rehabilitation | 12 |
| Representatives of Community Living | 30 |
| Representatives of Technology | 09 |
| Total | 987 |
| Length of Short-Term Device Loan in Days | 62 |
|---|
| Type of AT Device | Number |
|---|---|
| Vision | 55 |
| Hearing | 306 |
| Speech Communication | 11 |
| Learning, Cognition and Developmental | 30 |
| Mobility, Seating and Positioning | 321 |
| Daily Living | 295 |
| Environmental Adaptations | 109 |
| Vehicle Modification and Transportation | 13 |
| Computers and Related | 38 |
| Recreation, Sports and Leisure | 34 |
| Total | 1,212 |
A consumer who is quadriplegic, wanted to be able to change his own TV channels and volume and use his phone independently. He had to hit is call light to change the TV channel or to have the CNA dial and hold his cell phone for him. He was loaned an Echo dot generation 2 and a Logitech Harmony hub. He was able to us voice command Alexa to change his own TV channels and volume. The Echo dot and Alexa app on a smart phone gave him voice command of his phone to receive and make phone calls on his own without calling for a CNA or nurse to dial and hold his phone. The loan allowed the consumer to know these devices would meet his need before purchasing them. He really like the independence it gave him not having to wait for already busy CNAs and the degree of privacy on the phone he had not had for over a year.
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 11 | 13 | 299 | 323 |
| Decided that an AT device/ service will not meet needs | 01 | 07 | 167 | 175 |
| Subtotal | 12 | 20 | 466 | 498 |
| Have not made a decision | 00 | 00 | 42 | 42 |
| Subtotal | 12 | 20 | 508 | 540 |
| Nonrespondent | 00 | 00 | 16 | 16 |
| Total | 12 | 20 | 524 | 556 |
| Performance on this measure | 100% | 100% | 91.73% | |
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 01 | 04 | 114 | 119 |
| 2. AT was only available through the AT program. | 01 | 01 | 217 | 219 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 01 | 00 | 43 | 44 |
| 4. Subtotal | 03 | 05 | 374 | 382 |
| 5. None of the above | 01 | 01 | 30 | 32 |
| 6. Subtotal | 04 | 06 | 404 | 414 |
| 7. Nonrespondent | 00 | 01 | 16 | 17 |
| 8. Total | 04 | 07 | 420 | 431 |
| 9. Performance on this measure | 75% | 83.33% | 92.57% | |
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 727 | 73.66% |
| Satisfied | 201 | 20.36% |
| Satisfied somewhat | 23 | 2.33% |
| Not at all satisfied | 16 | 1.62% |
| Nonrespondent | 20 | 2.03% |
| Total Surveyed | 987 | |
| Response rate % | 97.97% |
| Type of AT Device / Service | Number of Demonstrations of AT Devices / Services |
|---|---|
| Vision | 182 |
| Hearing | 248 |
| Speech Communication | 67 |
| Learning, Cognition and Developmental | 103 |
| Mobility, Seating and Positioning | 128 |
| Daily Living | 327 |
| Environmental Adaptations | 107 |
| Vehicle Modification and Transportation | 26 |
| Computers and Related | 205 |
| Recreation, Sports and Leisure | 83 |
| Total # of Devices Demonstrated | 1,476 |
| Type of Participant | Number of Participants in Device Demonstrations |
|---|---|
| Individuals with Disabilities | 1,016 |
| Family Members, Guardians, and Authorized Representatives | 366 |
| Representatives of Education | 279 |
| Representatives of Employment | 07 |
| Health, Allied Health, Rehabilitation | 559 |
| Representative of Community Living | 178 |
| Representative of Technology | 18 |
| Total | 2,423 |
| Type of Entity | Number of Referrals |
|---|---|
| Funding Source (non-AT program) | 205 |
| Service Provider | 292 |
| Vendor | 785 |
| Repair Service | 00 |
| Others | 201 |
| Total | 1,483 |
A consumer with Parkinson's contacted Options to inquire about equipment to assist her with communication. Her disease has caused barriers with her voice strength, leaving her with only a whisper volume to communicate. To complicate matters her husband also has hearing loss. After an evaluation with the consumer and her husband it was determined that a portable voice amplifier would be a great solutions, but not affordable. The typical solutions which are specialized equipment ranged from $200 to $400 which the consumer was unable to afford. After further research, Options was able to find much smaller, portable amplifiers used by tour guides for a much more affordable price, but we were unsure of the quality of sound comparison. Options was able to acquire three different recommended models ranging from $18-$40 for trail with the consumer. The consumer took the preferred of the three devices home for a two week period to try in a real life environment. Upon trial the consumer was able to determine that the device costing $25 worked (in her opinion) better than the comparable $250 device and was able to confidently purchase the device.
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 87 | 72 | 738 | 897 |
| Decided that an AT device/ service will not meet needs | 05 | 21 | 161 | 187 |
| Subtotal | 92 | 93 | 899 | 1,084 |
| Have not made a decision | 72 | 17 | 285 | 374 |
| Subtotal | 164 | 110 | 1,184 | 1,458 |
| Nonrespondent | 04 | 00 | 14 | 18 |
| Total | 168 | 110 | 1,198 | 1,476 |
| Performance on this measure | 54.76% | 84.55% | 75.04% | |
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 1,897 | 78.29% |
| Satisfied | 471 | 19.44% |
| Satisfied somewhat | 34 | 1.4% |
| Not at all satisfied | 06 | 0.25% |
| Nonrespondent | 15 | 0.62% |
| Total | 2,423 | |
| Response rate % | 99.38% |
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 21 | 12 | 3,036 | 3,069 |
| 2. AT was only available through the AT program. | 10 | 02 | 277 | 289 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 01 | 02 | 69 | 72 |
| 4. Subtotal | 32 | 16 | 3,382 | 3,430 |
| 5. None of the above | 01 | 01 | 272 | 274 |
| 6. Subtotal | 33 | 17 | 3,654 | 3,704 |
| 7. Nonrespondent | 00 | 01 | 397 | 398 |
| 8. Total | 33 | 18 | 4,051 | 4,102 |
| 9. Performance on this measure | 96.97% | 88.89% | 83.49% | 83.62% |
| ACL Performance Measure | 75% | 75% | 75% | 75% |
| Met/Not Met | Met | Met | Met | Met |
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 98 | 85 | 1,037 | 1,220 |
| Decided that an AT device/ service will not meet needs | 06 | 28 | 328 | 362 |
| Subtotal | 104 | 113 | 1,365 | 1,582 |
| Have not made a decision | 72 | 17 | 327 | 416 |
| Subtotal | 176 | 130 | 1,692 | 1,998 |
| Nonrespondent | 04 | 00 | 30 | 34 |
| Total | 180 | 130 | 1,722 | 2,032 |
| Performance on this measure | 57.78% | 86.92% | 79.27% | 77.85% |
| ACL Performance Measure | 70% | 70% | 70% | 70% |
| Met/Not Met | Not Met | Met | Met | Met |
| Type of Participant | Number |
|---|---|
| Individuals with Disabilities | 858 |
| Family Members, Guardians and Authorized Representatives | 458 |
| Representatives of Education | 150 |
| Representatives of Employment | 75 |
| Rep Health, Allied Health, and Rehabilitation | 482 |
| Representatives of Community Living | 1,000 |
| Representatives of Technology | 14 |
| Unable to Categorize | 144 |
| TOTAL | 3,181 |
| Metro | Non Metro | Unknown | TOTAL |
|---|---|---|---|
| 2,007 | 1,143 | 31 | 3,181 |
| Primary Topic of Training | Participants |
|---|---|
| AT Products/Services | 761 |
| AT Funding/Policy/ Practice | 327 |
| Information Technology/Telecommunication Access | 64 |
| Combination of any/all of the above | 1,747 |
| Transition | 282 |
| Total | 3,181 |
Describe innovative one high-impact assistance training activity conducted during the reporting period:
Medical students from the medical College of Wisconsin spent an afternoon learning about disability etiquette in a medical setting, and the types of equipment they would be asked to support as physicians. They had hands-on opportunities to understand how architecture should influence wheelchair selection, and the opportunity to try various grab bars and transfer devices. The disability etiquette portion was done in conjunction with the state physical disabilities Council meeting, with councilmembers telling their stories to the student doctors. Participants reported that this experience gave them practical skills that they would use with future patients. Similar trainings were conducted for Occupational Therapy students at Concordia University, UW-Milwaukee and Milwaukee Area Technical College-focusing on equipment OT's may recommend for patients who will have permanent disabilities.
Breifly describe one training activity related to transition conducted during the reporting period:
Several Waukesha County school districts host a countywide “transition day” for high school students with disabilities. Students spend the day at the local Technical College, attending sessions that will help prepare them for postsecondary education. Staff conducted a session on assistive technology typically used in a college setting, with hands-on opportunities for students to experience using some of the devices. Several students reported learning about devices that could be helpful to them and postsecondary settings.
Breifly describe one training activity related to Information and Communication Technology accessibility:
ILR recently worked with other vendors/community members to upgrade all of the agency's program information and open file paperwork into the most accessible format for written content. These new forms got saved and IL Coordinators presented the new information to staff during meetings to describe the changes. These changes were added into the agency's policies and procedures manual for creating accessible documents.
| Outcome/Result From IT/Telecommunications Training Received | Number |
|---|---|
| IT and Telecommunications Procurement or Dev Policies | 16 |
| Training or Technique Assistance will be developed or implemented | 29 |
| No known outcome at this time | 19 |
| Nonrespondent | 00 |
| Total | 64 |
| Performance Measure Percentage | 70.3% |
| RSA Target Percentage | 70% |
| Met/Not Met | Met |
| Education | 10.1% |
|---|---|
| Employment | 11.9% |
| Health, Allied Health, Rehabilitation | 4.5% |
| Community Living | 65.7% |
| Technology (IT, Telecom, AT) | 7.8% |
| Total | 100% |
Describe Innovative one high-impact assistance activity that is not related to transition:
The Waukesha Library System wants to upgrade one of their public computer stations to be more accessible to patrons with tremors. They are specifically interested in making the mouse more accessible. We provided them with information on one hardware product and one software product that are specifically advertised to be more useful to with tremors, and offered a trial on the hardware product – a Kensington Expert Mouse. We also provided them with detailed information on operating system settings and keyboard shortcuts that can make the computer easier to use by people with tremors. They were hoping to accommodate a specific patron now, but intend to use the new technology with other patrons who have tremors.
Breifly describe one technical assistance activity related to transition conducted during the reporting period:
University of Wisconsin– Milwaukee has a student enrolled who has no arms and who was aking an accelerated math class in Summer 2018. As a result of the ILC’s review of hardware and software options to try (two different speech activated math software programs both offered free 30 day trial. The university will be purchasing the one that best meets the student’s needs, and will make it available to other students who need to use speech recognition to perform math activities.
Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.
1. IndependenceFirst and Society's Assets had a booth at the Milwaukee Maker's Faire, a weekend event for families at Wisconsin State Fair Park. The booth invited participants to guess what accommodations a variety of AT devices would offer. We had devices for hearing and vision loss, cognitive accommodations, daily living, mobility and computer related devices. We had posters highlighting AT for recreation, and identifying AT programs statewide, and distributed literature on equipment reutilization, alternative finance, and the Telecommunications Equipment Purchase Program. 618 people actively explored the devices on our table over a two day period.
2. Seven Independent Living Specialists along with the ILC’s Assistive Technology Specialists coordinated and put on a Disability Awareness Day at Northwestern Middle School, as requested by the school. This is an event that happens every three years and all grades, 6th - 8th participate in, 300 students and 12 teachers. North Country staff had different breakout sessions that focus on physical/tactile disabilities, hidden disabilities, person first language and disability etiquette. Students and teachers participate in different activities to experience what it might be like for a person with a particular disability. Then AT is shown and demonstrated and students also get to try out the devices to see how they can improve an individual's independence.
| Types of Recipients | AT Device/ Service |
AT Funding | Total |
|---|---|---|---|
| Individuals with Disabilities | 2,898 | 716 | 3,614 |
| Family Members, Guardians and Authorized Representatives | 1,040 | 258 | 1,298 |
| Representative of Education | 29 | 06 | 35 |
| Representative of Employment | 22 | 20 | 42 |
| Representative of Health, Allied Health, and Rehabilitation | 172 | 37 | 209 |
| Representative of Community Living | 482 | 104 | 586 |
| Representative of Technology | 04 | 00 | 04 |
| Unable to Categorize | 79 | 11 | 90 |
| Total | 4,726 | 1,152 | 5,878 |
| State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? | 00 |
|---|
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)
3. What was the primary area of impact for this state improvement outcome?
1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.
2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)
3. What was the primary area of impact for this state improvement outcome?
| Did you have Additional and Leveraged Funding to Report? | No |
|---|
| Fund Source | Amount | Use of Funds |
|---|
| Fund Source | Amount | Use of Funds | Individuals Served | Other Outcome |
|---|
Association of Assistive Technology Act Programs . Saved: Wed Mar 13 2019 14:05:54 GMT-0500 (Central Daylight Time)