National Assistive Technology Act Data System

Annual Progress Report - Full Report

Puerto Rico 2018

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Puerto Rico Assistive Technology Program (PRATP)
State AT Program Title:
State AT Program URL
www.pratp.upr.edu
Mailing Address:
Jardin Botanico Sur, 1187 Calle Flamboyan
City:
San Juan
State:
Puerto Rico
Zip Code:
00926
Program Email:
pratp@pratp.upr.edu
Phone:
787-474-9999
TTY:

Lead Agency

Agency Name:
University of Puerto Rico (UPR), Central Administration
Mailing Address:
Jardin Botanico Sur, 1187 Calle Flamboyan
City:
San Juan
State:
Puerto Rico
Zip Code:
00926
Program URL:
www.pratp.upr.edu

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Miranda, Maria I
Title:
Program Director
Phone:
787-474-7292
E-mail:
mariamiranda@pratp.upr.edu
Program Director at Lead Agency (last, first):
Miranda, Maria I
Title:
Program Director
Phone:
787-474-7292
E-mail:
mariamiranda@pratp.upr.edu
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Miranda, Maria I
Title:
Program Director
Phone:
787-474-7292
E-mail:
mariamiranda@pratp.upr.edu

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 00


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 01
Activity 1
How would you describe this state financing activity? AT Fabrication Program
2. Geographic Distribution and Number of Individuals Served
Geographic Distribution
County of Residence Individuals Served
A. Metro (RUCC 1-3) 25
B. Non-Metro (RUCC 4-9) 00
C. Total Served 25

Performance Measure Number
Performance Measure Number
D. Excluded from Performance Measure 00
E. Number of Individuals Included in Performance Measures 25

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded
Types and Dollar Amounts of AT Funded
Type of AT Device / Service Number Provided Total Estimated
Current Retail
Purchase Price
Total Price for
Which Devices
Were Sold
Savings
to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech communication 02 $260 $0 $260
Learning, cognition, and developmental 01 $42 $0 $42
Mobility, seating and positioning 08 $8,891 $40 $8,851
Daily living 05 $596 $0 $596
Environmental adaptations 08 $3,780 $123 $3,657
Vehicle modification and transportation 00 $0 $0 $0
Computers and related 01 $114 $0 $114
Recreation, sports, and leisure 00 $0 $0 $0
Total 25 $13,683 $163 $13,520

D. Anecdote

Diego (not his real name) is a 36-year-old professional photographer who lives in a small town in the east part of Puerto Rico, an area recently devastated by Hurricane Maria. He owns a digital art studio where he transforms his photos into masterful pieces for his clients. Diego told us that he had wanted for some time to use bigger cameras with large format lenses in his work, but due to his severe physical disabilities and small body size, the bulk and weight of the equipment was too much for him to handle. He wanted “something” that could hold the camera for him while at the same time allowing him to rotate, tilt and angle the camera effortlessly. Existing devices on the market could not handle the weight nor provide the flexibility of movement needed (the closest comparable device being the $850 Robo Arm Mount). Through PRATP's Low Cost Device Design and Development (LD3) initiative a prototype was created with the help of mechanical engineering students and Diego’s input. The prototype was tested and optimized to a final version that is fully adjustable, lightweight and can hold over 20lbs of equipment (the total cost of materials was $53). Diego can easily move the camera and access its controls while the device handles all the weight; once finished, the holder just slides-out or swings away. Immediately after installing the final version, Diego started taking pictures using the largest and heaviest lens he could find. He has now added several of these previously inaccessible tools to his professional inventory.

Narrative Picture
Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 09 09
2. AT was only available through the AT program. 01 01 13 15
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 01 01
4. Subtotal 01 01 23 25
5. None of the above 00 00 00 00
6. Subtotal 01 01 23 25
7. Nonrespondent 00 00 00 00
8. Total 01 01 23 25
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 25 100%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 25
Response rate % 100%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 03
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 313
C. Total 316

Performance Measure
D. Device Exchange - Excluded from Performance Measure 01
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 315

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 09 $8,191 $0 $8,191
Daily Living 01 $200 $0 $200
Environmental Adaptations 03 $629 $0 $629
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 02 $653 $0 $653
Recreation, Sports and Leisure 00 $0 $0 $0
Total 15 $9,673 $0 $9,673

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 11 $16,121 $0 $16,121
Hearing 06 $4,558 $0 $4,558
Speech Communication 07 $32,626 $0 $32,626
Learning, Cognition and Developmental 01 $99 $0 $99
Mobility, Seating and Positioning 326 $146,628 $0 $146,628
Daily Living 78 $8,084 $0 $8,084
Environmental Adaptations 06 $2,241 $0 $2,241
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 04 $214 $0 $214
Recreation, Sports and Leisure 00 $0 $0 $0
Total 439 $210,571 $0 $210,571

D. Anecdote

Mateo (not his real name) is a three-year-old boy with positioning and mobility issues. Recently, he started to attend preschool in a regular baby carriage because he didn’t have any other mobility and positioning system. In this carriage, Mateo was in a very reclined position since the equipment did not allow him to maintain a proper sitting position. His parents were referred to the PRATP in order to seek out a device that could provide Mateo with a better positioning in the classroom since they could not afford the equipment and they did not have access to other funding sources. Through PRATP’s Reuse Program, a stroller for children with disabilities was reconditioned and provided to him. This equipment provides a complete positioning system while at the same time being lightweight and portable. The first time Mateo was seated in this adapted stroller, he immediately began to establish more eye contact and to smile more frequently. His parents were also very happy and aware of the positive impact of this equipment in Mateo’s life. The improved positioning will allow him to learn and to socialize better with the other preschoolers. It will also make it easier for his teachers and caretakers to transport him in a more effective and safe way.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 15 01 206 222
2. AT was only available through the AT program. 03 00 33 36
3. AT was available through other programs, but the system was too complex or the wait time too long. 08 01 23 32
4. Subtotal 26 02 262 290
5. None of the above 00 00 06 06
6. Subtotal 26 02 268 296
7. Nonrespondent 01 00 18 19
8. Total 27 02 286 315
9. Performance on this measure 96.3% 100% 91.61%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 297 93.99%
Satisfied 03 0.95%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 16 5.06%
Total Surveyed 316
Response rate % 94.94%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 26
Serve as loaner during service repair or while waiting for funding 11
Provide an accommodation on a short-term basis for a time-limited event/situation 31
Conduct training, self-education or other professional development activity 09
Total 77

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 61
Family Members, Guardians, and Authorized Representatives 03
Representative of Education 05
Representative of Employment 00
Representatives of Health, Allied Health, and Rehabilitation 04
Representatives of Community Living 03
Representatives of Technology 01
Total 77

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 14

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 11
Hearing 10
Speech Communication 10
Learning, Cognition and Developmental 08
Mobility, Seating and Positioning 41
Daily Living 29
Environmental Adaptations 00
Vehicle Modification and Transportation 00
Computers and Related 03
Recreation, Sports and Leisure 02
Total 114

E. Anecdote

Amanda (not her real name) is a 35 years old young woman with Amyotrophic Lateral Sclerosis (ALS). Due to the ALS, she lost the use of her upper and lower limbs, and her ability to speak, requiring assistive technology to achieve independence in communication and daily activities areas. For about two (2) years, Amanda has been using an eye tracking system to control her computer, to communicate with those around her, and to carry out activities that keep her in touch with the world beyond her home. However, her eye tracking system was damaged during hurricane Maria and she was no longer able to communicate nor perform any of her daily activities. Through PRATP’s AT Device Loan Program, an eye tracking system was provided and she used it to coordinate with a contact person the repair of her damaged device. Currently, Amanda’s eye tracker is up and running again and she continues to keep in contact with her world through her eyes.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 11 00 11 22
Decided that an AT device/ service will not meet needs 01 00 00 01
Subtotal 12 00 11 23
Have not made a decision 01 00 01 02
Subtotal 13 00 12 25
Nonrespondent 01 00 00 01
Total 14 00 12 26
Performance on this measure 92.31% NaN% 91.67%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 04 02 15 21
2. AT was only available through the AT program. 06 01 06 13
3. AT was available through other programs, but the system was too complex or the wait time too long. 02 00 08 10
4. Subtotal 12 03 29 44
5. None of the above 00 00 01 01
6. Subtotal 12 03 30 45
7. Nonrespondent 01 00 05 06
8. Total 13 03 35 51
9. Performance on this measure 100% 100% 96.67%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 68 88.31%
Satisfied 02 2.6%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 07 9.09%
Total Surveyed 77
Response rate % 90.91%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 06
Hearing 07
Speech Communication 20
Learning, Cognition and Developmental 07
Mobility, Seating and Positioning 00
Daily Living 00
Environmental Adaptations 00
Vehicle Modification and Transportation 00
Computers and Related 01
Recreation, Sports and Leisure 03
Total # of Devices Demonstrated 44

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 33
Family Members, Guardians, and Authorized Representatives 43
Representatives of Education 07
Representatives of Employment 00
Health, Allied Health, Rehabilitation 01
Representative of Community Living 05
Representative of Technology 00
Total 89

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 00
Service Provider 00
Vendor 00
Repair Service 00
Others 00
Total 00

D. Anecdote

Ricardo (not his real name) is a 28 years old graduate student at the University of Puerto Rico. Due to the progression of his retinitis pigmentosa condition, he is having difficulties with color contrast and a reduced field of vision. Both of these difficulties have had a negative impact on his academic performance, particularly in the reading and writing areas. Looking for assistive technology (AT) alternatives to overcome these barriers, Ricardo contacted PRATP to request an AT orientation and demonstration. During the demonstration, he was presented with several magnification devices in order to compare and contrast different alternatives available. Ricardo selected a desktop CCTV as the most viable option for him. The ability to change among several contrast settings, the adjustable arm, tiltable screen, and the distance viewing mode were features that addressed his various reading and writing needs. After the demonstration, Ricardo was referred to sources that could help him acquire the device.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 18 02 24 44
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 18 02 24 44
Have not made a decision 00 00 00 00
Subtotal 18 02 24 44
Nonrespondent 00 00 00 00
Total 18 02 24 44
Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 72 80.9%
Satisfied 04 4.49%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 13 14.61%
Total 89
Response rate % 85.39%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 19 03 230 252
2. AT was only available through the AT program. 10 02 52 64
3. AT was available through other programs, but the system was too complex or the wait time too long. 10 01 32 43
4. Subtotal 39 06 314 359
5. None of the above 00 00 07 07
6. Subtotal 39 06 321 366
7. Nonrespondent 02 00 23 25
8. Total 41 06 344 391
9. Performance on this measure 95.12% 100% 91.28% 91.82%
ACL Performance Measure 75% 75% 75% 75%
Met/Not Met Met Met Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 29 02 35 66
Decided that an AT device/ service will not meet needs 01 00 00 01
Subtotal 30 02 35 67
Have not made a decision 01 00 01 02
Subtotal 31 02 36 69
Nonrespondent 01 00 00 01
Total 32 02 36 70
Performance on this measure 93.75% 100% 97.22% 95.71%
ACL Performance Measure 70% 70% 70% 70%
Met/Not Met Met Met Met Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 07
Family Members, Guardians and Authorized Representatives 11
Representatives of Education 1,421
Representatives of Employment 21
Rep Health, Allied Health, and Rehabilitation 00
Representatives of Community Living 325
Representatives of Technology 00
Unable to Categorize 00
TOTAL 1,785

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
1,780 05 00 1,785

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 1,249
AT Funding/Policy/ Practice 155
Information Technology/Telecommunication Access 75
Combination of any/all of the above 306
Transition 00
Total 1,785

B. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

During FY 2018, PRATP trained students and faculty of four engineering departments at the University of Puerto Rico on the design and development of accessible technologies for persons with disabilities. These technical trainings were provided as part of an effort to engage local talent in the creation of cost-effective solutions to address primary needs of individuals with disabilities, particularly those uncovered in the aftermath of hurricane Maria.

Breifly describe one training activity related to transition conducted during the reporting period:

Breifly describe one training activity related to Information and Communication Technology accessibility:

PRATP’s AT specialist on Information Technology and Computer Access conducted a series of training sessions for the Puerto Rico Tribunal Administration Office (TAO) on the creation of accessible documents and accessibility tools of mainstream platforms. Technical personnel from all the judicial centers of Puerto Rico participated in these sessions. During this period, PRATP also provided individual support to TAO personnel, webmasters, and librarians on improving accessibility in webpages, electronic forms, presentations and other documents.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 47
Training or Technique Assistance will be developed or implemented 09
No known outcome at this time 06
Nonrespondent 13
Total 75
Performance Measure Percentage 74.7%
RSA Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 60%
Employment 3%
Health, Allied Health, Rehabilitation 2%
Community Living 35%
Technology (IT, Telecom, AT) 0%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

PRATP provided technical assistance to the Puerto Rico Tribunal Administration Office (TAO) for the design, evaluation and implementation of their “Access to Justice” initiative. Assistive devices to be used at various stages of the judicial process were demonstrated, tested and recommended. Training videos were created for technical personnel to connect, configure and use AT devices in the courtroom.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

The Puerto Rico Assistive Technology (PRATP) provided technical assistance to state university personnel to continue the implementation process of Certification 111, 2014-2015. This document addresses the requirements established by the “Law of Extended Admission, Reasonable Accommodation and Retention of Students with Disabilities or Functional Diversity Transitioning from Secondary Schools to Post-Secondary Degrees”. All eleven campuses of the State University are being impacted by this Island wide initiative.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. During this reporting period, the Puerto Rico Assistive Technology Program (PRATP) participated in several radio and television interviews as part of an effort to reach areas of the Island that were severely damaged by hurricanes Irma and María. Information regarding the availability of reused AT devices, repair services and low-cost AT adaptation services, among several other initiatives, were disseminated through the airwaves to reach communities were persons with disabilities needed help with replacing AT equipment that was lost or damaged in the aftermath of the storms. It is estimated that about 15,000 people were reached by radio and over 10,000 by television.

2.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 197 20 217
Family Members, Guardians and Authorized Representatives 206 24 230
Representative of Education 34 17 51
Representative of Employment 12 02 14
Representative of Health, Allied Health, and Rehabilitation 40 09 49
Representative of Community Living 51 06 57
Representative of Technology 00 00 00
Unable to Categorize 11 02 13
Total 551 80 631

Notes:

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?


B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds
State Appropriations$35,000Technical Assistance
State Appropriations$20,000Demonstration
State Appropriations$50,000Public Awareness, I&A
State Appropriations$30,000Reuse
State Appropriations$40,000Device Loan
State Appropriations$50,000Training
State Appropriations$45,000State Financing
Amount: $270,000

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


Association of Assistive Technology Act Programs . Saved: Wed Mar 13 2019 14:07:38 GMT-0500 (Central Daylight Time)


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This FY18 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.