National Assistive Technology Act Data System

Annual Progress Report - Full Report

Hawaii 2018

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Assistive Technology Resource Centers of Hawaii
State AT Program Title:
State AT Program URL
http://www.atrc.org
Mailing Address:
200 N Vineyard Blvd, Suite 430
City:
Honolulu
State:
HI
Zip Code:
96817
Program Email:
barbara@atrc.org
Phone:
8085327110
TTY:

Lead Agency

Agency Name:
Hawaii Division of Vocational Rehabilitation
Mailing Address:
1010 Richard Street #217
City:
Honolulu
State:
HI
Zip Code:
96813
Program URL:
http://humanservices.hawaii.gov/vocationalrehab

Implementing Entity

Name of Implementing Agency:
Assistive Technology Resource Centers of Hawaii
Mailing Address:
200 N Vineyard Blvd, Suite 430
City
Honolulu
State:
HI
Zip Code:
96817
Program URL:
http://www.atrc.org

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Fischlowitz-Leong, Barbara
Title:
Executive Director
Phone:
8085327112
E-mail:
barbara@atrc.org
Program Director at Lead Agency (last, first):
Bates, Maureen
Title:
Vocational Rehabilitation Administrator
Phone:
8085869741
E-mail:
Mbates@dhs.hawaii.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Fischlowitz-Leong, Barbara
Title:
Executive Director
Phone:
8085327112
E-mail:
barbara@atrc.org

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Zamarra, John
Title:
Phone:
8087827204
E-mail:
jzamarra@dhs.hawaii.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 02 00 02
Approved Not made 00 00 00
Rejected 00 00 00
Total 02 00 02

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $33,213 Highest Income: $67,260

Average Income
Sum of Incomes Loans Made Average Annual Income
$100,473 02 $50,237

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 00 00 01 00 01 00 02
Percentage of Loans 0% 0% 50% 0% 50% 0% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 02 100%
With both interest buy-down and loan guarantee 00 0%
Total 02 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 02 $58,351
Total 02 $58,351

4. Interest Rates

Interest Rates
Lowest 2.5%
Highest 2.5%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
05 02 2.5%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 02
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 02

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 02 $58,351
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 02 $58,351

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 00


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

Client was a middle-aged male with cerebral palsy. He applied for a loan with his wife who has spina bifida to obtain a new vehicle already modified for persons with mobility challenges. Installed was a new ramp and front seat modifications to allow for additional wheelchair access. Because of the vehicle modifications, the client and his wife were able to have transportation to work and to perform tasks of daily living.

Impact Area

Client was a 42-year-old male with spina bifida. He applied for and obtained a loan to purchase a wheelchair-accessible van. The van improved the quality of life for both this client, and his 81-year-old caregiving mother by reducing the physical strain of entering and exiting their previous non-accessible van.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 01 01 02
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 01 01 02
5. None of the above 00 00 00 00
6. Subtotal 00 01 01 02
7. Nonrespondent 00 00 00 00
8. Total 00 01 01 02
9. Performance on this measure NaN% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 02 100%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 02
Response rate % 100%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 21
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 45
C. Total 66

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 66

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 04 $4,099 $0 $4,099
Hearing 01 $100 $0 $100
Speech Communication 05 $100 $0 $100
Learning, Cognition and Developmental 04 $1,600 $0 $1,600
Mobility, Seating and Positioning 01 $500 $0 $500
Daily Living 00 $0 $0 $0
Environmental Adaptations 01 $20 $0 $20
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 05 $2,250 $0 $2,250
Recreation, Sports and Leisure 00 $0 $0 $0
Total 21 $8,669 $0 $8,669

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 01 $200 $0 $200
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 44 $5,000 $0 $5,000
Recreation, Sports and Leisure 00 $0 $0 $0
Total 45 $5,200 $0 $5,200

D. Anecdote

ATRC provides supports and services to all Hawaiian Islands. A client with Multiple Sclerosis living on the island of Maui received a refurbished computer through ATRC's Computer Redistribution program. The primary purpose for the computer use was to upgrade her existing hardware to allow her to use more current software in running her own small business. She will be able to generate e-mails, Excel spreadsheets, and web searches. ATRC's computer redistribution program was the only way she was able to receive a computer in her community.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 17 13 35 65
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 17 13 35 65
5. None of the above 00 01 00 01
6. Subtotal 17 14 35 66
7. Nonrespondent 00 00 00 00
8. Total 17 14 35 66
9. Performance on this measure 100% 92.86% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 63 95.45%
Satisfied 02 3.03%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 01 1.52%
Total Surveyed 66
Response rate % 98.48%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 42
Serve as loaner during service repair or while waiting for funding 03
Provide an accommodation on a short-term basis for a time-limited event/situation 01
Conduct training, self-education or other professional development activity 04
Total 50

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 39
Family Members, Guardians, and Authorized Representatives 07
Representative of Education 04
Representative of Employment 00
Representatives of Health, Allied Health, and Rehabilitation 00
Representatives of Community Living 00
Representatives of Technology 00
Total 50

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 21

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 19
Hearing 09
Speech Communication 08
Learning, Cognition and Developmental 05
Mobility, Seating and Positioning 01
Daily Living 00
Environmental Adaptations 00
Vehicle Modification and Transportation 00
Computers and Related 08
Recreation, Sports and Leisure 00
Total 50

E. Anecdote

Client is a fifty-seven-year-old female whose vision is slowly deteriorating. She visited ATRC to determine what devices she could use currently for her classwork—she was taking a Game Theory class, which required her to have some vision to participate. The client borrowed the Patriot, which is essentially a pair of virtual reality goggles connected to a smart phone that allows the wearer to adjust variable such as color contrast, zoom levels, and sharpness. The device allowed her to be successful in her classwork.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 12 04 16 32
Decided that an AT device/ service will not meet needs 02 01 05 08
Subtotal 14 05 21 40
Have not made a decision 00 00 02 02
Subtotal 14 05 23 42
Nonrespondent 00 00 00 00
Total 14 05 23 42
Performance on this measure 100% 100% 91.3%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 04 01 03 08
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 04 01 03 08
5. None of the above 00 00 00 00
6. Subtotal 04 01 03 08
7. Nonrespondent 00 00 00 00
8. Total 04 01 03 08
9. Performance on this measure 100% 100% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 39 78%
Satisfied 07 14%
Satisfied somewhat 03 6%
Not at all satisfied 01 2%
Nonrespondent 00 0%
Total Surveyed 50
Response rate % 100%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 195
Hearing 46
Speech Communication 64
Learning, Cognition and Developmental 39
Mobility, Seating and Positioning 14
Daily Living 11
Environmental Adaptations 03
Vehicle Modification and Transportation 00
Computers and Related 52
Recreation, Sports and Leisure 00
Total # of Devices Demonstrated 424

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 339
Family Members, Guardians, and Authorized Representatives 182
Representatives of Education 57
Representatives of Employment 42
Health, Allied Health, Rehabilitation 44
Representative of Community Living 41
Representative of Technology 06
Total 711

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 106
Service Provider 320
Vendor 70
Repair Service 10
Others 00
Total 506

D. Anecdote

Client with quadriplegia contacted ATRC to request an in-home demonstration of ATRC’s voice activated devices, which were made possible with a grant from the Christopher and Dana Reeve Foundation. Client chose several devices to purchase and is currently applying for assistance from the ATRC Financial Loan Program.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 106 76 214 396
Decided that an AT device/ service will not meet needs 05 00 06 11
Subtotal 111 76 220 407
Have not made a decision 07 03 02 12
Subtotal 118 79 222 419
Nonrespondent 02 00 03 05
Total 120 79 225 424
Performance on this measure 92.5% 96.2% 97.78%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 524 73.7%
Satisfied 161 22.64%
Satisfied somewhat 12 1.69%
Not at all satisfied 01 0.14%
Nonrespondent 13 1.83%
Total 711
Response rate % 98.17%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 21 15 39 75
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 21 15 39 75
5. None of the above 00 01 00 01
6. Subtotal 21 16 39 76
7. Nonrespondent 00 00 00 00
8. Total 21 16 39 76
9. Performance on this measure 100% 93.75% 100% 98.68%
ACL Performance Measure 75% 75% 75% 75%
Met/Not Met Met Met Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 118 80 230 428
Decided that an AT device/ service will not meet needs 07 01 11 19
Subtotal 125 81 241 447
Have not made a decision 07 03 04 14
Subtotal 132 84 245 461
Nonrespondent 02 00 03 05
Total 134 84 248 466
Performance on this measure 93.28% 96.43% 97.18% 95.92%
ACL Performance Measure 70% 70% 70% 70%
Met/Not Met Met Met Met Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 331
Family Members, Guardians and Authorized Representatives 225
Representatives of Education 95
Representatives of Employment 34
Rep Health, Allied Health, and Rehabilitation 180
Representatives of Community Living 05
Representatives of Technology 05
Unable to Categorize 00
TOTAL 875

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
775 100 00 875

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 76
AT Funding/Policy/ Practice 00
Information Technology/Telecommunication Access 05
Combination of any/all of the above 733
Transition 61
Total 875

B. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

ATRC coordinated an assistive technology workshop with Hawaii Easter Seals for professionals focusing on the latest in AT for persons with disabilities. Approximately one hundred local professionals attended.

Breifly describe one training activity related to transition conducted during the reporting period:

ATRC was invited to attend a seminar of local special education teachers where topics were discussed such as appropriate testing and communication of test results. ATRC was able to share experience with attending IEP meetings and educated attendees on the necessity of appropriate assistive technology for the unique needs of each individual student.

Breifly describe one training activity related to Information and Communication Technology accessibility:

A group of speech language pathologists requested that ATRC conduct a two-hour training program on alternative augmentative communication (AAC) devices. These professionals were shown AAC apps on Apple and Android devices and were given in-depth instruction on how to edit and create symbolic templates of words and sentence structure to aid non-verbal individuals.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 00
Training or Technique Assistance will be developed or implemented 00
No known outcome at this time 05
Nonrespondent 00
Total 05
Performance Measure Percentage 0%
RSA Target Percentage 70%
Met/Not Met Not Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 51%
Employment 18%
Health, Allied Health, Rehabilitation 19%
Community Living 9%
Technology (IT, Telecom, AT) 3%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

ATRC conducted two-hour long workshops on voice activated devices for persons with mobility challenges as part of our obligation to the grant received from the Christopher and Dana Reeve Foundation. The interest in this technology was significant. Over thirty people attended, from professionals to community members, all of whom were excited about the direction in which this technology is moving.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

A group of 30 school teachers received technical assistance by ATRC on apps and software that will improve and aid students with reading and writing difficulties such as Dyslexia. ATRC provided quality technical assistance by demonstrating the various features of the Apple iPad and PC/Mac computers. They were supplied handouts with a wealth of different apps available to them depending on the students' needs such as word processing, text-to-speech, sentence structures, and other supports. They received an in-depth demonstration on how to activate built-in features like Apple dictation, Text-replacements, Safari Reader, and Speech The outcome of this particular technical assistance activity was that these professional educators were able to transfer their knowledge to the students so that they could read/create documents quicker with greater proficiency and productivity.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. ATRC was invited to visit multiple high schools on the island of Oahu to share with special education students and teachers on current assistive technology software, apps, and techniques that will benefit them in the classroom to aid them with their homework and note-taking skills. These visits also included information/handouts on the different options students have on trialing and purchasing devices.

2. ATRC visited the Okinawan Center to share information with its senior members and staff on daily living devices such as digital magnifiers, hearing amplifiers, phones, and smart home devices. The hour-long presentation provided time to introduce and demonstrate such devices which most members have never been exposed to in the past and helped them be comfortable with the idea of possibly using assistive technology to lead a more independent lifestyle.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 648 462 1,110
Family Members, Guardians and Authorized Representatives 810 147 957
Representative of Education 324 82 406
Representative of Employment 162 141 303
Representative of Health, Allied Health, and Rehabilitation 164 88 252
Representative of Community Living 161 64 225
Representative of Technology 21 33 54
Unable to Categorize 00 00 00
Total 2,290 1,017 3,307

Notes:

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 02

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.

The Division of Vocational Rehabilitation (DVR) partnered with ATRC to fulfill its obligations to the Workforce Innovation and Opportunity Act. ATRC participated with DVR to provide 2 individuals with disabilities, a workplace experience for 2 months.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)

ATRC's employees actively participates in the Aging and Disability Resource Centers (ADRC) and the Disability and Communications Access Board strategizing ways to promote partnerships with employers in the private sector so that together they can plan, develop, and make possible the fulfillment of the dreams for individuals with disabilities to live an independent and self-sufficient life. Resources: adrc@doh.hawaii.gov and http://health.hawaii.gov/dcab/


3. What was the primary area of impact for this state improvement outcome?

Employment


B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.

ATRC's Program Manager is an appointed member of the Disability and Communications Access Board (DCAB). One of the Board's primary function is to serve as a public advocate of persons with disabilities by providing advice and recommendation on legislation, rules, procedures, and plans relating to persons with disabilities and their civil rights or service needs.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)

ATRC and DCAB amended the definition of "developmental disabilities" in section 333F-1, Hawaii Revised Statutes, to include children from birth to age 9 who have a substantial developmental delay or specific congenital or acquired condition and without services and supports, have a high probability of meeting criteria for developmental disabilities later in life. Resource: http://health.hawaii.gov/dcab/


3. What was the primary area of impact for this state improvement outcome?

Education

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds
Private$75,000Demonstration
Amount: $75,000

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


Association of Assistive Technology Act Programs . Saved: Wed Mar 13 2019 13:47:32 GMT-0500 (Central Daylight Time)


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This FY18 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.