National Assistive Technology Act Data System

Annual Progress Report - Full Report

Rhode Island 2017

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Rhode Island Assistive Technology Access Partnership
State AT Program Title:
State AT Program URL
http://www.atap.ri.gov/
Mailing Address:
40 Fountain Street
City:
Providence
State:
Rhode Island
Zip Code:
02903
Program Email:
melanie.sbardella@ors.ri.gov
Phone:
401-462-7917
TTY:
401-222-1328

Lead Agency

Agency Name:
Office of Rehabilitation Services
Mailing Address:
40 Fountain Street
City:
Providence
State:
Rhode Island
Zip Code:
02903
Program URL:
http://www.atap.ri.gov/

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Melanie L. Sbardella
Title:
Assistant Administrator
Phone:
401-462-7917
E-mail:
melanie.sbardella@ors.ri.gov
Program Director at Lead Agency (last, first):
same as above
Title:
Phone:
E-mail:
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Melanie L. Sbardella
Title:
Assistant Administrator
Phone:
401-462-7917
E-mail:
melanie.sbardella@ors.ri.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 01
Activity 1
How would you describe this state financing activity? telecommunications distribution
2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected
Geographic Distribution
County of Residence Individuals Served
A. Metro (RUCC 1-3) 243
B. Non-Metro (RUCC 4-9) 00
C. Total Served 243

Performance Measure Number
Performance Measure Number
D. Excluded from Performance Measure 00
E. Number of Individuals Included in Performance Measures 243

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded
Types and Dollar Amounts of AT Funded
Type of AT Device / Service Number of Devices
Funded
Value of
AT Provided
Vision 00 $0
Hearing 263 $38,177
Speech communication 07 $7,040
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 21 $8,423
Environmental adaptations 00 $0
Vehicle modification and transportation 00 $0
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 291 $53,640


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

An 89 year old woman's brother emailed ATEL thanking the program for getting the sister's "lifeline back". The woman currently lives in a nursing home and the replacement phone that was provided to her (CAPTEL) allowed her to be in touch with her family and the outside world.

Impact Area

An individual (Susan) had requested a big button amplified telephone due to her vision and hearing loss. After some trial and error she received a newer version of a CAPTEL and was able to have a conversation.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 06 230 236
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 07 07
4. Subtotal 00 06 237 243
5. None of the above 00 00 00 00
6. Subtotal 00 06 237 243
7. Nonrespondent 00 00 00 00
8. Total 00 06 237 243
9. Performance on this measure NaN% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 232 95.47%
Satisfied 10 4.12%
Satisfied somewhat 01 0.41%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 243
Response rate % 100%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 173
C. Total 173

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 173

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 20 $14,531 $0 $14,531
Hearing 96 $29,098 $100 $28,998
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 32 $5,230 $0 $5,230
Daily Living 167 $8,684 $0 $8,684
Environmental Adaptations 06 $219 $0 $219
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 321 $57,762 $100 $57,662

D. Anecdote

A 42 Year old woman with Multiple Sclerosis is living in a rented home. She was having severe weakness in her legs as well as loss of normal sensation. Her abilities to stand and transfer had been declining to the point where she was fearful of falling during normal activities. . The following equipment will assisted the consumer in reaching her goals: • A handheld shower head and two aluminum grab bars that her landlord installed. • A tub transfer bench to provide continued independence with self care. • A bedrail to provide support while getting in and out of bed. She was also advised to lower the height of the bed by removing the box spring, placing the mattress on plywood supported by slats. • An aluminum reacher to help with both dressing and kitchen tasks • A tall kitchen seat with arms and a back to provide a stable resting place during kitchen tasks • A car “Handy Bar” which provided a sturdy support while transferring in and out of a car seat. These above Refurbished/Repaired Equipment allowed the individual to continue to live independently in her home.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 173 173
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 173 173
5. None of the above 00 00 00 00
6. Subtotal 00 00 173 173
7. Nonrespondent 00 00 00 00
8. Total 00 00 173 173
9. Performance on this measure NaN% NaN% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 115 66.47%
Satisfied 54 31.21%
Satisfied somewhat 00 0%
Not at all satisfied 04 2.31%
Nonrespondent 00 0%
Total Surveyed 173
Response rate % 100%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 92
Serve as loaner during service repair or while waiting for funding 03
Provide an accommodation on a short-term basis for a time-limited event/situation 12
Conduct training, self-education or other professional development activity 19
Total 126

B. Short-Term Device Loan by Type of Borrower

Loans By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 37
Family Members, Guardians, and Authorized Representatives 04
Representative of Education 68
Representative of Employment 13
Representatives of Health, Allied Health, and Rehabilitation 00
Representatives of Community Living 02
Representatives of Technology 02
Total 126

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 58
Hearing 09
Speech Communication 38
Learning, Cognition and Developmental 34
Mobility, Seating and Positioning 08
Daily Living 20
Environmental Adaptations 03
Vehicle Modification and Transportation 00
Computers and Related 26
Recreation, Sports and Leisure 06
Total 202

E. Anecdote

TouchStream is a tablet -based system for managing health, medication, appointments and communication with care providers while at work. This AT allows for more independence while operating alerts, reminders and a host of other programmed functions for young adults with Developmental Disabilities. A young man was loaned this device to check in with his Dad, also using a fitbit to measure and maintain his weight for health. He is also using several Apps for GPS and RIDE bus schedule for his volunteering 2 days per week. East Bay Educational Collaborative assisted with finding resources to purchase the device for the individual to continue to utilize it for increased educational and daily living.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 51 01 06 58
Decided that an AT device/ service will not meet needs 08 04 05 17
Subtotal 59 05 11 75
Have not made a decision 08 01 02 11
Subtotal 67 06 13 86
Nonrespondent 06 00 00 06
Total 73 06 13 92
Performance on this measure 83.22% 83.33% 84.62%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 06 00 01 07
2. AT was only available through the AT program. 03 07 01 11
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 01 00 01
4. Subtotal 09 08 02 19
5. None of the above 02 01 01 04
6. Subtotal 11 09 03 23
7. Nonrespondent 11 00 00 11
8. Total 22 09 03 34
9. Performance on this measure 49.59% 88.89% 66.67%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 95 75.4%
Satisfied 22 17.46%
Satisfied somewhat 01 0.79%
Not at all satisfied 01 0.79%
Nonrespondent 07 5.56%
Total Surveyed 126
Response rate % 94.44%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Demonstrations by Device Type
Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 18
Hearing 279
Speech Communication 20
Learning, Cognition and Developmental 32
Mobility, Seating and Positioning 32
Daily Living 136
Environmental Adaptations 04
Vehicle Modification and Transportation 00
Computers and Related 20
Recreation, Sports and Leisure 00
Total # of Devices Loaned 541

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 662
Family Members, Guardians, and Authorized Representatives 125
Representatives of Education 439
Representatives of Employment 29
Health, Allied Health, Rehabilitation 12
Representative of Community Living 24
Representative of Technology 04
Total 1,295

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 414
Service Provider 258
Vendor 20
Repair Service 02
Others 00
Total 694

D. Anecdote

An inquiry was received from a daughter for her father who has macular degeneration. She was interested in the OrCam device to see if it would increase his ability to read text independently. Features of the OrCam were demonstrated for her and she was able to trail the device herself. The woman determined that the OrCam would be appropriate for her father, and she was referred to the local representative for follow-up and purchasing.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 43 08 444 495
Decided that an AT device/ service will not meet needs 06 01 11 18
Subtotal 49 09 455 513
Have not made a decision 10 06 04 20
Subtotal 59 15 459 533
Nonrespondent 02 00 06 08
Total 61 15 465 541
Performance on this measure 80.33% 60% 97.85%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 824 63.63%
Satisfied 460 35.52%
Satisfied somewhat 03 0.23%
Not at all satisfied 06 0.46%
Nonrespondent 02 0.15%
Total 1,295
Response rate % 99.85%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 06 06 404 416
2. AT was only available through the AT program. 03 07 01 11
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 01 07 08
4. Subtotal 09 14 412 435
5. None of the above 02 01 01 04
6. Subtotal 11 15 413 439
7. Nonrespondent 11 00 00 11
8. Total 22 15 413 450
9. Performance on this measure 40.91% 93.33% 99.76% 96.67%
ACL Performance Measure 75% 75% 75% 75%
Met/Not Met Not Met Met Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 94 09 450 553
Decided that an AT device/ service will not meet needs 14 05 16 35
Subtotal 108 14 466 588
Have not made a decision 18 07 06 31
Subtotal 126 21 472 619
Nonrespondent 08 00 06 14
Total 134 21 478 633
Performance on this measure 80.6% 66.67% 97.49% 92.89%
ACL Performance Measure 70% 70% 70% 70%
Met/Not Met Met Not Met Met Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 07
Family Members, Guardians and Authorized Representatives 20
Representatives of Education 647
Representatives of Employment 18
Rep Health, Allied Health, and Rehabilitation 04
Representatives of Community Living 00
Representatives of Technology 01
Unable to Categorize 00
TOTAL 697

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
595 102 00 697

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 571
AT Funding/Policy/ Practice 27
Information Technology/Telecommunication Access 01
Combination of any/all of the above 46
Transition 52
Total 697

B. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

Tech Access works with New England Technology Institute with the Occupational Therapist Assistant Program on a course for Assistive Technology Rehabilitation. The course runs a semester and the OT Assistants are utilizing their practice in their practicums and then in their professions.

Breifly describe one training activity related to transition conducted during the reporting period:

Trained (Teachers of the Visually Impaired) on the LightAIDE box that makes a positive impact on working with students diagnosed with Cortical Vision Impairments. East Bay Collaborative has been working with the Sherlock Center on providing better training for students with CVI.

Breifly describe one training activity related to Information and Communication Technology accessibility:

Office of Rehabilitation Services is in the process of converting from one case management program to another that services vocational rehabilitation and Services for the Blind and Visually Impaired Programs ( Business Enterprise Program, Vocational Rehab,Independent Living, Children, and Older Blind). ATAP Director (Program Manager) has been working with State of Rhode Island Division of Information Technology to make sure procurement of appropriate accessible software (screen readers, low vision aids, etc), computers, operation and maintenance activities and protocols, and web access by completing on-going infrastructure assessments. The goal to make sure once the system goes lives that the technology allows a smooth transition and is accessible.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 01
Training or Technique Assistance will be developed or implemented 00
No known outcome at this time 00
Nonrespondent 00
Total 01
Performance Measure Percentage 100%
RSA Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 55%
Employment 9%
Health, Allied Health, Rehabilitation 0%
Representative of Community Living 27%
Technology (IT, Telecom, AT) 9%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

OSCIL continues its collaboration with the United Way 211 Outreach RV to provide outreach on OSCIL’s premises on a monthly basis.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

Tech Access hosted Elisabeth Hubbard from Disability Law Center on the laws of Assistive Technology and Transition. Tech Access of RI also offers technical assistance to the teachers that are enrolled in the Providence College course on rehabilitation technology. The support is on-going and related to supporting the teachers both in their curriculum and in their practice.

C. Notes:

Public Awareness

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. ATEL provided a "Technology and Communication Strategies for Persons with Hearing Loss" 9/13/2017, "Removing Barriers to Independence" 8/30/2017, 9/27/2017, 9/28/2017, and "Senior Rule Networking Meetings" 7/19/2017, 8/16/2017, 9/20/2017. These Public Awareness locations included OSCIL, senior centers, conferences, and subsidized apartment complexes.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 449 60 509
Family Members, Guardians and Authorized Representatives 441 59 500
Representative of Education 517 06 523
Representative of Employment 113 00 113
Representative of Health, Allied Health, and Rehabilitation 106 02 108
Representative of Community Living 95 34 129
Representative of Technology 12 00 12
Unable to Categorize 11 00 11
Total 1,744 161 1,905

Notes:

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?


B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? No

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

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This FY17 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.


Association of Assistive Technology Act Programs . Saved: Fri May 04 2018 15:29:40 GMT-0500 (Central Daylight Time)