National Assistive Technology Act Data System

Annual Progress Report - Full Report

New York 2017

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
NYS TRAID Program
State AT Program Title:
State AT Program URL
https://www.justicecenter.ny.gov
Mailing Address:
161 Delaware Avenue
City:
Delmar
State:
NY
Zip Code:
12054
Program Email:
Bronce.perez@justicecenter.ny.gov
Phone:
518-549-0233
TTY:

Lead Agency

Agency Name:
NYS Justice Center
Mailing Address:
161 Delaware Avenue
City:
Delmar
State:
NY
Zip Code:
12054
Program URL:
https://www.justicecenter.ny.gov

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Perez Matos, Bronce
Title:
Special Assistant to Executive Director
Phone:
518-549-0233
E-mail:
Bronce.perez@justicecenter.ny.gov
Program Director at Lead Agency (last, first):
Perez Matos, Bronce
Title:
Special Assistant to Executive Director
Phone:
518-549-0233
E-mail:
Bronce.Perez@justicecenter.ny.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Title:
Phone:
E-mail:

State Financing

Did your approved state plan for this reporting period include any State Financing? No
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 00


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 00 NaN%
Satisfied 00 NaN%
Satisfied somewhat 00 NaN%
Not at all satisfied 00 NaN%
Nonrespondent 00 NaN%
Total Surveyed 00
Response rate % NaN%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 78
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 4,413
C. Total 4,491

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 4,491

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 02 $0 $0 $0
Hearing 16 $0 $0 $0
Speech Communication 01 $0 $0 $0
Learning, Cognition and Developmental 37 $0 $0 $0
Mobility, Seating and Positioning 79 $12,250 $0 $12,250
Daily Living 62 $13,460 $0 $13,460
Environmental Adaptations 08 $9,401 $0 $9,401
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 01 $0 $0 $0
Recreation, Sports and Leisure 04 $0 $0 $0
Total 210 $35,111 $0 $35,111

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 87 $25,878 $0 $25,878
Hearing 708 $47,726 $0 $47,726
Speech Communication 108 $122,274 $0 $122,274
Learning, Cognition and Developmental 341 $75,908 $0 $75,908
Mobility, Seating and Positioning 3,074 $1,646,434 $0 $1,646,434
Daily Living 2,480 $329,549 $0 $329,549
Environmental Adaptations 371 $137,865 $0 $137,865
Vehicle Modification & Transportation 30 $8,000 $0 $8,000
Computers and Related 261 $90,353 $0 $90,353
Recreation, Sports and Leisure 94 $25,193 $0 $25,193
Total 7,554 $2,509,180 $0 $2,509,180

D. Anecdote

An Assistive Technology/TRAID Center was able to match a family with an individual who was donating few hospital beds, mattresses, trapezes, and bed rails so they could bring their parents home, who were previously residing in a nursing home and rehab facility. In addition, the family was provided multiple items from Assistive Technology/TRAID including wheelchair cushions, reclining wheelchairs, chair and bed alarms, various activities for daily living items for eating, dressing, and sitting as well as communication devices.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 344 99 1,484 1,927
2. AT was only available through the AT program. 179 13 530 722
3. AT was available through other programs, but the system was too complex or the wait time too long. 210 29 1,280 1,519
4. Subtotal 733 141 3,294 4,168
5. None of the above 02 17 87 106
6. Subtotal 735 158 3,381 4,274
7. Nonrespondent 02 00 215 217
8. Total 737 158 3,596 4,491
9. Performance on this measure 99.46% 89.24% 91.6%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 3,777 84.1%
Satisfied 378 8.42%
Satisfied somewhat 49 1.09%
Not at all satisfied 06 0.13%
Nonrespondent 281 6.26%
Total Surveyed 4,491
Response rate % 93.74%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 4,777
Serve as loaner during service repair or while waiting for funding 903
Provide an accommodation on a short-term basis for a time-limited event/situation 1,503
Conduct training, self-education or other professional development activity 286
Total 7,469

B. Short-Term Device Loan by Type of Borrower

Loans By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 2,218
Family Members, Guardians, and Authorized Representatives 3,111
Representative of Education 532
Representative of Employment 101
Representatives of Health, Allied Health, and Rehabilitation 983
Representatives of Community Living 491
Representatives of Technology 33
Total 7,469

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 60

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 201
Hearing 242
Speech Communication 438
Learning, Cognition and Developmental 568
Mobility, Seating and Positioning 3,674
Daily Living 2,422
Environmental Adaptations 240
Vehicle Modification and Transportation 19
Computers and Related 387
Recreation, Sports and Leisure 578
Total 8,769

E. Anecdote

Due to the Southern Adirondack Independent Living Center Assistive Technology/TRAID program, 15 individuals could return home from nursing home placements because of equipment loan. 13 of the individuals had been in a nursing facility for less than 3 months and they required various ADL, seating, positioning, and mobility devices to return home. 1 individual had been in a facility for more than 2 years, and 1 individual had been in a facility for more than 7 years. In addition, at least 68 individuals were diverted from nursing home placements through use of the loan center.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 671 83 2,986 3,740
Decided that an AT device/ service will not meet needs 57 09 197 263
Subtotal 728 92 3,183 4,003
Have not made a decision 28 10 635 673
Subtotal 756 102 3,818 4,676
Nonrespondent 18 00 83 101
Total 774 102 3,901 4,777
Performance on this measure 94.83% 90.2% 82.21%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 330 80 1,059 1,469
2. AT was only available through the AT program. 95 07 247 349
3. AT was available through other programs, but the system was too complex or the wait time too long. 100 41 451 592
4. Subtotal 525 128 1,757 2,410
5. None of the above 13 16 185 214
6. Subtotal 538 144 1,942 2,624
7. Nonrespondent 00 05 63 68
8. Total 538 149 2,005 2,692
9. Performance on this measure 97.58% 86.93% 88.61%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 6,501 87.04%
Satisfied 705 9.44%
Satisfied somewhat 67 0.9%
Not at all satisfied 13 0.17%
Nonrespondent 183 2.45%
Total Surveyed 7,469
Response rate % 97.55%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Demonstrations by Device Type
Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 237
Hearing 354
Speech Communication 560
Learning, Cognition and Developmental 453
Mobility, Seating and Positioning 3,518
Daily Living 2,564
Environmental Adaptations 237
Vehicle Modification and Transportation 29
Computers and Related 558
Recreation, Sports and Leisure 194
Total # of Devices Loaned 8,704

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 2,957
Family Members, Guardians, and Authorized Representatives 3,607
Representatives of Education 606
Representatives of Employment 148
Health, Allied Health, Rehabilitation 1,146
Representative of Community Living 829
Representative of Technology 129
Total 9,422

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 618
Service Provider 969
Vendor 511
Repair Service 118
Others 226
Total 2,442

D. Anecdote

A Regional Assistive Technology/TRAID Center staff demonstrated a variety of toys and switches for an Early Intervention therapist. The therapist was looking for toys to target specific skill development and the TRAID staff helped her identify toys and suggested strategies for positioning to promote success. The therapist ultimate goal is to teach cause and effect, and promote problem solving, communication and the development of fine motor skills by using the right toys.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 1,331 275 4,135 5,741
Decided that an AT device/ service will not meet needs 158 40 357 555
Subtotal 1,489 315 4,492 6,296
Have not made a decision 164 49 400 613
Subtotal 1,653 364 4,892 6,909
Nonrespondent 320 95 1,380 1,795
Total 1,973 459 6,272 8,704
Performance on this measure 75.47% 68.63% 71.62%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 8,395 89.1%
Satisfied 897 9.52%
Satisfied somewhat 05 0.05%
Not at all satisfied 01 0.01%
Nonrespondent 124 1.32%
Total 9,422
Response rate % 98.68%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 674 179 2,543 3,396
2. AT was only available through the AT program. 274 20 777 1,071
3. AT was available through other programs, but the system was too complex or the wait time too long. 310 70 1,731 2,111
4. Subtotal 1,258 269 5,051 6,578
5. None of the above 15 33 272 320
6. Subtotal 1,273 302 5,323 6,898
7. Nonrespondent 02 05 278 285
8. Total 1,275 307 5,601 7,183
9. Performance on this measure 98.67% 87.62% 90.18% 91.58%
ACL Performance Measure 75% 75% 75% 75%
Met/Not Met Met Met Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 2,002 358 7,121 9,481
Decided that an AT device/ service will not meet needs 215 49 554 818
Subtotal 2,217 407 7,675 10,299
Have not made a decision 192 59 1,035 1,286
Subtotal 2,409 466 8,710 11,585
Nonrespondent 338 95 1,463 1,896
Total 2,747 561 10,173 13,481
Performance on this measure 80.71% 72.55% 75.44% 76.4%
ACL Performance Measure 70% 70% 70% 70%
Met/Not Met Met Not Met Met Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 5,868
Family Members, Guardians and Authorized Representatives 6,063
Representatives of Education 3,604
Representatives of Employment 1,836
Rep Health, Allied Health, and Rehabilitation 1,559
Representatives of Community Living 1,929
Representatives of Technology 625
Unable to Categorize 254
TOTAL 21,484

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
5,558 16,012 168 21,738

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 2,180
AT Funding/Policy/ Practice 1,030
Information Technology/Telecommunication Access 499
Combination of any/all of the above 14,332
Transition 3,697
Total 21,738

B. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

Day of different abilities: As part of an education curriculum for future teachers, students at the State University at Plattsburgh were challenged to investigate, explore, and question their own attitudes toward people unlike them; investigate their world view; and investigate what it means to teach in a democratic society (systems of dominance and oppression; civic engagement; advocacy). Ninety five (95) teacher candidates participated. Participants selected a simulation for their most dominant sense and using assistive technology, ventured onto the campus to educate others and to later reflect about their privileges as an able-bodied/able-minded person and how their perspective around abilities and access changed following the exercise. The students later wrote a reflection paper on the day.

Breifly describe one training activity related to transition conducted during the reporting period:

The Assistive Technology/TRAID Center in NYC has seen an expansion on training requests and presence as a community resource in a variety of venues. Professionals and families are requesting more specialized trainings. Parents of teens and young adults in particular are concerned about the use of social media and transition. As a result of this identified need, TRAID provided a training, which examined how people with disabilities use Social Media and addressed the usage concerns including safety issues. Parents appreciated the opportunity to share their experiences including the benefits and challenges of Social Media to ease transition.

Breifly describe one training activity related to Information and Communication Technology accessibility:

The Long Island Assistive Technology/TRAID Center focused on Early Intervention over the summer and at the start of the school year. They are known to be as accommodating as possible working with the Department of Health, school districts, center-based programs and the families they serve to meet AT needs. They have done their best to enable a student transitioning from CPSE to CSE to keep LICOP’s loaner equipment including but not limited to iPads with Proiloquo2go for the summer. For example, TRAID enables equipment to be kept over the summer, when center-based programs are not in session so children can still use the equipment they need and will get from the school district once school is in session. School districts and families appreciate this as well. Often with augmentative communication devices, they are loaned again in a facility before it is even returned, the speech teacher will erase the child’s person speech file and it gets transferred loaned to another student starting in their program to see if it is appropriate for them. The individuals we serve, their families, and professionals that work with them are most appreciative of our commitment to assistance, open-mindedness, and flexibility in serving people with disabilities.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 197
Training or Technique Assistance will be developed or implemented 204
No known outcome at this time 50
Nonrespondent 48
Total 499
Performance Measure Percentage 80.4%
RSA Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 41%
Employment 19%
Health, Allied Health, Rehabilitation 10%
Representative of Community Living 19%
Technology (IT, Telecom, AT) 11%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

Earlier this year Assistive Technology/TRAID center located in the University of Plattsburgh organized an Assistive Technology Expo at Clarkson University to provide technical assistance to various vendors on various devices that are being used for education and recreational purposes.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

The Assistive Technology/TRAID center in Long Island has placed a precedence on technical assistance to help students who are preparing for post-secondary transition from school. The center has coordinated in the past and continue to coordinate with school districts in the regions to provide ongoing technical assistance at school special education/parent teacher meetings as well as Transition Fairs. This center has also coordinated a series of meetings with their regions employment centers to improve collaboration on assistive technology and employment supports as students transition from school to work.

C. Notes:

Public Awareness

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. Public Awareness Activities Estimated Number of individuals Reached Newsletters 53192 Other print materials 44780 Listservs 100752 Internet information 182129 PSA / Radio / TV 10488 Presentations, expos, conferences * 24319 Other 726 TOTAL SERVED 416386

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 9,817 1,731 11,548
Family Members, Guardians and Authorized Representatives 45,894 3,064 48,958
Representative of Education 12,125 3,086 15,211
Representative of Employment 5,374 1,775 7,149
Representative of Health, Allied Health, and Rehabilitation 2,744 1,025 3,769
Representative of Community Living 5,696 1,380 7,076
Representative of Technology 2,688 1,219 3,907
Unable to Categorize 6,099 1,437 7,536
Total 90,437 14,717 105,154

Notes:

For the unable to categorize section 6099 is from consumers, family, reps and others for AT Device/Service. And 1,437 is also from consumers, family, reps and others for AT Funding/Policy/Practice

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?


B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? No

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds
Public/State Agency$500,000Device Loan
Public/State Agency$100,000Device Loan
Public/State Agency$510,000Device Loan
Amount: $1,110,000

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

This additional state funding has been awarded to the Assistive Technology/TRAID centers from the New York State Department of Health (Money Follows the Person $500,000 and Early Intervention $100,000) and the State Education Department (Access VR $500,000). These funds have been sub-allocated to the TRAID centers for purchases of devices for the loan program.

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This FY17 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.


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