National Assistive Technology Act Data System

Annual Progress Report - Full Report

District of Columbia 2017

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Assistive Technology Program for the District of Columbia
State AT Program Title:
State AT Program URL
www.atpdc.org
Mailing Address:
220 I Street, NE, Suite 130
City:
Washington DC
State:
District of Columbia
Zip Code:
20002
Program Email:
atpdc@uls-dc.org
Phone:
202-547-0198
TTY:
20-2547-2657

Lead Agency

Agency Name:
District of Columbia Department on Disability Services
Mailing Address:
250 E Street, SW- One Independence Square
City:
Washington DC
State:
District of Columbia
Zip Code:
20024
Program URL:
www.dds.dc.gov

Implementing Entity

Name of Implementing Agency:
University Legal Services
Mailing Address:
220 I Street, NE, Suite 130
City
Washington DC
State:
District of Columbia
Zip Code:
20002
Program URL:
advocacy@uls-dc.org

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Johns, Alicia
Title:
Program Manager
Phone:
202-547-0198 Ex 134
E-mail:
ajohns@uls-dc.org
Program Director at Lead Agency (last, first):
Reese, Andrew
Title:
Director
Phone:
202-730-1607
E-mail:
andrew.reese@dc.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Brown, Jane
Title:
Executive Director
Phone:
202-547-0198 Ex 114
E-mail:
jbrown@uls-dc.org

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Reese, Andrew
Title:
Director
Phone:
202-730-1607
E-mail:
andrew.reese@dc.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 03 00 03
Approved Not made 00 00 00
Rejected 01 00 01
Total 04 00 04

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $25,944 Highest Income: $71,000

Average Income
Sum of Incomes Loans Made Average Annual Income
$122,732 03 $40,911

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 00 02 00 00 01 00 03
Percentage of Loans 0% 66.67% 0% 0% 33.33% 0% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 03 100%
Partnership Loans 0%
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 00 0%
With both interest buy-down and loan guarantee 00 0%
Total 03 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 03 $3,953
Partnership Loans 00 $0
Total 03 $3,953

4. Interest Rates

Interest Rates
Lowest 4%
Highest 4%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
12 03 4%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 03
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 03

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 01 $850
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 01 $2,389
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 00 $0
Computers and related 01 $714
Recreation, sports, and leisure 00 $0
Total 03 $3,953

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 00


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 00

D. Anecdote

A customer contacted the alternative financing program (DC FUND$) to acquire a bariatric bed. The customer was renting a bariatric bed for $350.00 per month. The loan was approved for $2389.00, with a much lower monthly payment than the rental. Over 12 months the loan will be paid off, resulting in owning the bed and significant savings.

Impact Area

A senior customer who needed an iPad contacted DC Fund$ for a loan which would help her launch her new app, 12@12NOON. The loan was successfully approved in the amount of $714.00 She is now able to use the iPad to make professional presentations to educators and others, along with lesson plans for literacy organizations that teach adult learners.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 01 01 02
2. AT was only available through the AT program. 00 00 01 01
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 01 02 03
5. None of the above 00 00 00 00
6. Subtotal 00 01 02 03
7. Nonrespondent 00 00 00 00
8. Total 00 01 02 03
9. Performance on this measure NaN% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 03 100%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 03
Response rate % 100%

G. Notes:

The DC Office of Aging provided additional funding for “Safe at Home”, which offers home accessibility modification grants that reduce the risk of falls, and reduce barriers that limit mobility. This program offers up to $10,000 for eligible seniors (80% of AMI) and persons with disabilities. Given some overlap with the AFP program, some our potential consumer base will use this funding option to obtain assistive technology devices.

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 477
C. Total 477

Performance Measure
D. Device Exchange - Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 477

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 00 $0 $0 $0
Hearing 01 $70 $0 $70
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 295 $76,932 $0 $76,932
Daily Living 642 $46,434 $67 $46,367
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 14 $910 $0 $910
Recreation, Sports and Leisure 00 $0 $0 $0
Total 952 $124,346 $67 $124,279

D. Anecdote

DC SHARES was contacted by an individual requesting a manual wheelchair. The client was currently using a transport chair that had a broken back frame that she propelled with her feet. The client did not have any insurance (Medicaid pending). She spoke about how uncomfortable the sling seat and back upholstery was on the broken wheelchair. DC SHARES provided a manual tilt-n-space wheelchair with a solid seat ($3000) and a Comfort Plus back and seat cushion ($500). DC Shares saved the client $3500 for equipment and more importantly the person had the mobility and independence pending Medicaid approval for new wheelchair.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 03 04 196 203
2. AT was only available through the AT program. 00 01 83 84
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 190 190
4. Subtotal 03 05 469 477
5. None of the above 00 00 00 00
6. Subtotal 03 05 469 477
7. Nonrespondent 00 00 00 00
8. Total 03 05 469 477
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 470 98.53%
Satisfied 05 1.05%
Satisfied somewhat 02 0.42%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 477
Response rate % 100%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 09
Serve as loaner during service repair or while waiting for funding 01
Provide an accommodation on a short-term basis for a time-limited event/situation 01
Conduct training, self-education or other professional development activity 01
Total 12

B. Short-Term Device Loan by Type of Borrower

Loans By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 01
Family Members, Guardians, and Authorized Representatives 01
Representative of Education 02
Representative of Employment 02
Representatives of Health, Allied Health, and Rehabilitation 05
Representatives of Community Living 00
Representatives of Technology 01
Total 12

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 01
Hearing 01
Speech Communication 03
Learning, Cognition and Developmental 00
Mobility, Seating and Positioning 00
Daily Living 00
Environmental Adaptations 00
Vehicle Modification and Transportation 00
Computers and Related 15
Recreation, Sports and Leisure 00
Total 20

E. Anecdote

A laptop with screen magnification software and a handheld video magnifier were borrowed by a member of the ATPDC Advisory Council. The member is awaiting similar equipment through the DC vocational rehabilitation agency. The client has used assistive technology for many years and the AT specialist gave some instruction on how to use the software and devices. She reported that this equipment would help her immensely in her search for employment and expressed continued satisfaction with the device loan program.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 06 01 01 08
Decided that an AT device/ service will not meet needs 01 00 00 01
Subtotal 07 01 01 09
Have not made a decision 00 00 00 00
Subtotal 07 01 01 09
Nonrespondent 00 00 00 00
Total 07 01 01 09
Performance on this measure 100% 100% 100%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 00 01 02
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 01 00 01
4. Subtotal 01 01 01 03
5. None of the above 00 00 00 00
6. Subtotal 01 01 01 03
7. Nonrespondent 00 00 00 00
8. Total 01 01 01 03
9. Performance on this measure 100% 100% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 05 41.67%
Satisfied 06 50%
Satisfied somewhat 01 8.33%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 12
Response rate % 100%

I. Notes:

The AT Device Loan program includes AT devices that range from high-tech to low tech items that may be used in a variety of settings (home, community, school, work). The equipment that can be borrowed is limited because the DC AT Resource Center uses the same assistive technology devices to conduct demonstrations. The AT Device Loan program is the only statewide program device loan that is cross-age and cross¬ disability.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Demonstrations by Device Type
Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 53
Hearing 17
Speech Communication 23
Learning, Cognition and Developmental 27
Mobility, Seating and Positioning 08
Daily Living 08
Environmental Adaptations 00
Vehicle Modification and Transportation 00
Computers and Related 56
Recreation, Sports and Leisure 01
Total # of Devices Loaned 193

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 72
Family Members, Guardians, and Authorized Representatives 17
Representatives of Education 40
Representatives of Employment 03
Health, Allied Health, Rehabilitation 34
Representative of Community Living 22
Representative of Technology 06
Total 194

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 28
Service Provider 47
Vendor 10
Repair Service 00
Others 00
Total 85

D. Anecdote

The AT Specialist discussed and demonstrated several AT solutions for a 94 year-old woman with communication issues due to a recent stroke. The client was accompanied by her aging-in-place advocate who stated that her client requires basic communication for wants, needs and emergencies. The woman owns an iPad and was shown several simple apps with pre-programmed sentences and words. The client decided that the apps with speech output disabled would best meet her needs. The AT specialist provided download information for several similar no-cost apps and both guests were very satisfied with the outcome of their visit to the Assistive Technology Resource Center.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 74 35 65 174
Decided that an AT device/ service will not meet needs 01 00 11 12
Subtotal 75 35 76 186
Have not made a decision 01 02 02 05
Subtotal 76 37 78 191
Nonrespondent 00 01 01 02
Total 76 38 79 193
Performance on this measure 98.68% 92.11% 96.2%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 145 74.74%
Satisfied 46 23.71%
Satisfied somewhat 03 1.55%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 194
Response rate % 100%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 04 05 198 207
2. AT was only available through the AT program. 00 01 84 85
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 01 190 191
4. Subtotal 04 07 472 483
5. None of the above 00 00 00 00
6. Subtotal 04 07 472 483
7. Nonrespondent 00 00 00 00
8. Total 04 07 472 483
9. Performance on this measure 100% 100% 100% 100%
ACL Performance Measure 75% 75% 75% 75%
Met/Not Met Met Met Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 80 36 66 182
Decided that an AT device/ service will not meet needs 02 00 11 13
Subtotal 82 36 77 195
Have not made a decision 01 02 02 05
Subtotal 83 38 79 200
Nonrespondent 00 01 01 02
Total 83 39 80 202
Performance on this measure 98.8% 92.31% 96.25% 96.53%
ACL Performance Measure 70% 70% 70% 70%
Met/Not Met Met Met Met Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 00
Family Members, Guardians and Authorized Representatives 00
Representatives of Education 43
Representatives of Employment 07
Rep Health, Allied Health, and Rehabilitation 41
Representatives of Community Living 00
Representatives of Technology 00
Unable to Categorize 00
TOTAL 91

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
91 00 00 91

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 07
AT Funding/Policy/ Practice 00
Information Technology/Telecommunication Access 00
Combination of any/all of the above 76
Transition 08
Total 91

B. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

The AT Specialist provided training to 25 graduate level speech language pathology students enrolled in an assistive technology course at the University of the District of Columbia. The training covered the basics of assistive technology and focused on how the speech language therapist is called upon to support AT users in the classroom and in community living. Hands on training was also provided on adapted hardware and software with particular attention given to augmentative and alternative communication devices. Participants reported that the training provided valuable insight and “real world” knowledge.

Breifly describe one training activity related to transition conducted during the reporting period:

The AT Consultant provided training to seven direct service staff at the Lt. Joseph P. Kennedy Institute of Catholic Charities as a part of their supported employment program to discuss readily available technology for adults with disabilities in the workplace and vocational learning environment. This training was entitled “What’s in your Toolkit!”, and the staff learned how assistive technology could assist various employees on job sites and with learning workplace skills. As they brainstormed, ideas of how the technology could be used on the go helping the workers to become more independent. Next, there were questions and request for further apps and online resources. Also, technical assistance was requested to assist with implementation strategies both in the classroom and workplace.

Breifly describe one training activity related to Information and Communication Technology accessibility:

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 00
Training or Technique Assistance will be developed or implemented 00
No known outcome at this time 00
Nonrespondent 00
Total 00
Performance Measure Percentage NaN%
RSA Target Percentage 70%
Met/Not Met Not Met

E. Notes:

ATPDC receives additional funding from the Mid-Atlantic ADA Center to provide specialized training sessions related to AT@ Work, Emergency Preparedness and Assistive Technology, AT for Hospitality and AT and the Aging Workforce. This data is reflected in this reporting period training activities.

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 33.34%
Employment 0%
Health, Allied Health, Rehabilitation 0%
Representative of Community Living 33.33%
Technology (IT, Telecom, AT) 33.33%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

The Assistive Technology Program for the District of Columbia (ATPDC) staff and a network of disability rights consumers, advocates and other volunteers provided technical assistance to University Legal Services (ULS) and DC Office of Board of Elections conducted accessibility surveys of polling sites throughout the District of Columbia for the Presidential Election on November 8, 2016. The goal is to ensure the full participation in the electoral process of persons with disabilities, including registering to vote, casting a vote and accessing polling place.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

The Assistive Technology Specialist provided technical assistance to the Disability Resource Center of the University of the District of Columbia. Technical assistance will be ongoing and involves the development of appropriate protocols and procedures relative to the referral, assessment, procurement and implementation of assistive technology devices for students with disabilities. The AT Specialist will also directly assist students through demonstrations, device trials, short trainings and information and referral.

C. Notes:

Public Awareness

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. The ATPDC hosted several “Learn and Share” Open House for demonstrations of a state-of-the-art assistive technology device. These events are a collaborative effort between ATPDC and AT vendors to increase awareness of new emerging assistive technology to consumers, family members and organizations. Participants increased their knowledge of the benefits of these AT devices and participants were able to try out the devices.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 862 79 941
Family Members, Guardians and Authorized Representatives 963 74 1,037
Representative of Education 39 03 42
Representative of Employment 23 03 26
Representative of Health, Allied Health, and Rehabilitation 245 06 251
Representative of Community Living 405 23 428
Representative of Technology 19 07 26
Unable to Categorize 00 05 05
Total 2,556 200 2,756

Notes:

The Assistive Technology Program for the District of Columbia (ATPDC) uses a multifaceted approach that includes mailings, website, publications, public service announcements, local cable TV advertising, and participation with other agencies, conferences, exhibits, presentations, and trainings to increase awareness of the benefits of AT devices and services. During this reporting period ATPDC developed their social media content for Facebook. Most consumers contact the ATPDC via telephone after referring to our website.

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?


B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? No

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds
Federal$1,000Training
Amount: $1,000

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

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This FY17 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.


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