National Assistive Technology Act Data System

Annual Progress Report - Full Report

South Dakota 2023

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
DakotaLink
State AT Program Title:
State AT Program URL
http://www.dakotalink.net
Mailing Address:
P.O. Box 218
City:
Sturgis
State:
SD
Zip Code:
57785
Program Email:
atinfo@dakotalink.net
Phone:
605-977-1779
TTY:
605-347-5212

Lead Agency

Agency Name:
South Dakota Department of Human Services
Mailing Address:
3800 East Hwy 34 Hillsview Plaza, C/O 500 E. Capitol
City:
Pierre
State:
SD
Zip Code:
57501
Program URL:
http://dhs.sd.gov/

Implementing Entity

Name of Implementing Agency:
Black Hills Special Services Cooperative
Mailing Address:
P.O. Box 218
City
Sturgis
State:
SD
Zip Code:
57785
Program URL:
https://bhssc.org

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Hudson, Page
Title:
Program Director
Phone:
605-977-1779
E-mail:
phudson@dakotalink.net
Program Director at Lead Agency (last, first):
Weiss, Eric
Title:
Director, Division of Rehabilitation Services
Phone:
605-773-4644
E-mail:
eric.weiss@state.sd.us
Primary Contact at Implementing Agency (last, first) - If applicable:
Hauge, Joe
Title:
Executive Director
Phone:
605-347-4467
E-mail:
jhauge@bhssc.tie.net

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Rechtenbaugh, Shawnie
Title:
Secretary, South Dakota Dept. of Human Services
Phone:
605-773-5990
E-mail:
Shawnie.Rechtenbaugh@state.sd.us

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 00 00 00
Approved Not made 00 00 00
Rejected 00 00 00
Total 00 00 00

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $0 Highest Income: $0

Average Income
Sum of Incomes Loans Made Average Annual Income
$0 00 $0

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 00 00 00 00 00 00 00
Percentage of Loans 0% 0% 0% 0% 0% 0% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 00 0%
With both interest buy-down and loan guarantee 00 0%
Total 00 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 00 $0
Total 00 $0

4. Interest Rates

Interest Rates
Lowest 5%
Highest 5%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
00 00 0%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 00
4.1% to 6.0% 00
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 00

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 00 $0
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 00 $0

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 1
Activity 1
How would you describe this state financing activity?Lease-To-Own program

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of ResidenceIndividuals Served
A. Metro (RUCC 1-3)158
B. Non-Metro (RUCC 4-9)50
C. Total Served208

Performance Measure
D. Excluded from Performance Measure0
E. Number of Individuals Included in Performance Measures208

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / ServiceNumber of Devices
Funded
Value of
AT Provided
Vision 206$780,005
Hearing 0$0
Speech communication1$400
Learning, cognition, and developmental 0$0
Mobility, seating and positioning0$0
Daily living 0$0
Environmental adaptations0$0
Vehicle modification and transportation 0$0
Computers and related 1$45
Recreation, sports, and leisure0$0
Total208$780,450



C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

A woman and her son visited, expressing interest in the Iris Vision. Despite demonstrating its features, she seemed uninterested in advanced technology. Subsequently, I showcased several video magnifiers, but she desired something simpler. Handheld magnifiers caught her interest, although she mentioned having some at home. I presented various handheld video magnifiers, and although she liked the pebble, she was uncertain about it. To address her concerns, I informed her about our loan program for a trial period. Before leaving, I demonstrated the Acrobat to her son, who found it to be a great option for her. Ultimately, the challenge was finding a device she would be comfortable using.

Photo of an Iris Vision
Impact Area

I met with RH to help increase his independence, particularly concerning reading. RH enjoys reading articles by Rush Limbaugh. The author demonstrated various assistive devices, including video magnifiers and the Davinci Pro. During the demonstration, it was mentioned that RH and his family did not find smaller video magnifiers suitable. Instead, they identified the compact 10 as a potentially effective solution due to its full-page and OCR (optical character recognition) modes. The author also attempted to demonstrate wearable glasses from Eschenbach, but RH struggled to read with them. Despite some difficulty with the Davinci Pro, the OCR feature received a positive response from RH. Ultimately, based on the opinions of RH and his family, the Davinci Pro with the OCR feature is considered the best fit for RH. It is suggested that with time and practice, RH may be able to reteach his eyes to focus and read again. RH's son expresses a commitment to work with him daily once the Davinci Pro arrives.

Photo of a Davinci Pro
Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 01 206 208
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 01 01 206 208
5. None of the above 00 00 00 00
6. Subtotal 01 01 206 208
7. Nonrespondent 00 00 00 00
8. Total 01 01 206 208
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 141 67.79%
Satisfied 25 12.02%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 42 20.19%
Total Surveyed 208
Response rate % 79.81%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 02
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 17
C. Total 19

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 19

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 01 $2,000 $0 $2,000
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 01 $99 $0 $99
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 02 $2,099 $0 $2,099

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 17 $39,740 $1,842 $37,898
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 17 $39,740 $1,842 $37,898

D. Anecdote

We reutilized 19 devices which saved people approximately $39,970 for the last fiscal year. The program was funded by a grant through the Department of Social Services and the DME providers slowly stopped using this resource as much as expected so they shut the program down at the end of May 2023. We will continue doing reuse internally at a smaller scale without the grant and the facility.

Picture of Wheelchairs, Hospital Beds and Walkers
Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 08 08
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 08 08
5. None of the above 00 00 00 00
6. Subtotal 00 00 08 08
7. Nonrespondent 00 00 11 11
8. Total 00 00 19 19
9. Performance on this measure NaN% NaN% 42.11%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 06 31.58%
Satisfied 02 10.53%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 11 57.89%
Total Surveyed 19
Response rate % 42.11%

G. Notes:

The program no longer exists within DakotaLink's scope of business.

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 37
Serve as loaner during service repair or while waiting for funding 05
Provide an accommodation on a short-term basis for a time-limited event/situation 00
Conduct training, self-education or other professional development activity 00
Total 42

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 37 00 37
Family Members, Guardians, and Authorized Representatives 00 04 04
Representative of Education 00 01 01
Representative of Employment 00 00 00
Representatives of Health, Allied Health, and Rehabilitation 00 00 00
Representatives of Community Living 00 00 00
Representatives of Technology 00 00 00
Total 37 05 42

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 15 02 17
Hearing 01 00 01
Speech Communication 09 02 11
Learning, Cognition and Developmental 03 01 04
Mobility, Seating and Positioning 03 00 03
Daily Living 03 00 03
Environmental Adaptations 00 00 00
Vehicle Modification and Transportation 00 00 00
Computers and Related 03 00 03
Recreation, Sports and Leisure 00 00 00
Total 37 05 42

E. Anecdote

A college student with a reading disability wanted to be independent in her reading. She had always dreamed of owning an iPad to increase her independence, but her budget was tight, and she couldn't justify the expense. She contacted DakotaLink and was offered to lend her an iPad with Reading Software as well as Voice Over for a few weeks. She received it and some initial training over the phone to get her started. Grateful and excited, she accepted the generous offer. With the borrowed iPad in hand, she dove headfirst into reading assignments. The iPad's Voice Over and TextHelp’s Read & Write opened up a world of possibilities she had never experienced before. As the weeks passed, she flourished in her reading assignments. Eventually, it was time to return the iPad to DakotaLink. She did so with a mixture of gratitude and reluctance, as she had grown attached to the device and the independent freedom it had provided. DakotaLink, seeing the impact it had on her reading, helped her get in touch with the Department of Rehabilitation Services to purchase one of her own. She went on to complete her school year with more independence than she has ever had with regard to reading. The loan of the iPad not only enriched her independence but also gave her confidence in utilizing this device for the remainder of her college career.

Woman with an iPad
Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 20 03 04 27
Decided that an AT device/ service will not meet needs 05 00 00 05
Subtotal 25 03 04 32
Have not made a decision 00 00 00 00
Subtotal 25 03 04 32
Nonrespondent 05 00 00 05
Total 30 03 04 37
Performance on this measure 100% 100% 100%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 04 00 00 04
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 01 00 00 01
4. Subtotal 05 00 00 05
5. None of the above 00 00 00 00
6. Subtotal 05 00 00 05
7. Nonrespondent 00 00 00 00
8. Total 05 00 00 05
9. Performance on this measure 100% NaN% NaN%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 39 92.86%
Satisfied 03 7.14%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 42
Response rate % 100%

I. Notes:

We usually get great survey responses when we can get in person with the clients. Getting to know someone by name and face always seems to make a big difference.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 70
Hearing 25
Speech Communication 16
Learning, Cognition and Developmental 85
Mobility, Seating and Positioning 24
Daily Living 21
Environmental Adaptations 26
Vehicle Modification and Transportation 00
Computers and Related 110
Recreation, Sports and Leisure 00
Total # of Device Demonstrations 377

B. Types of Participants

Type of Participant Decision-Makers Other Participants Total
Individuals with Disabilities 258 00 258
Family Members, Guardians, and Authorized Representatives 29 00 29
Representatives of Education 40 00 40
Representatives of Employment 27 00 27
Health, Allied Health, Rehabilitation 10 00 10
Representative of Community Living 10 00 10
Representative of Technology 03 00 03
Total 377 00 377

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 299
Service Provider 65
Vendor 00
Repair Service 00
Others 13
Total 377

D. Anecdote

A client reached out to us about his new job at the Holiday Inn in Spearfish. His duties there are to clean the outside of the room windows. We first observed how he cleans the windows and spoke with his employment coordinator (EC) to see what his shortfalls are. He said that he assists him cleaning the upper part of the window and he cleans the bottom half by himself. EC did make a device that can allow him to reach high, unfortunately it is very flimsy and about to break in half. We brought a much sturdier pole and had him use hold that to see if that would work better. He said that it would, and it looked better for him being it was thicker and had more grip for him. This pole can also extend much further allowing him to be able to reach the top of the windows without straining himself. We told him that we can build or find one that will work better and his limited range of motion. EC feels that maybe with a stronger pole that he may be able to get him to do the entire window by himself. The next thing that addressed was how he cleans the lower portion of the windows. He currently uses a microfiber rag and EC wraps it around his hand. This does not work well for him. The rag will eventually come undone and will just be hanging in his hand. This is not very effective and limits if hand movement. We suggested a couple different types of microfiber gloves that could possibly work. He thought that it would be good to try both and see which would be the better option for him. This will allow for greater use of his full hand.

Picture of a man cleaning windows with a pole.
Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 320 10 12 342
Decided that an AT device/ service will not meet needs 04 08 02 14
Subtotal 324 18 14 356
Have not made a decision 05 06 01 12
Subtotal 329 24 15 368
Nonrespondent 01 05 03 09
Total 330 29 18 377
Performance on this measure 98.18% 62.07% 77.78%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 280 74.27%
Satisfied 40 10.61%
Satisfied somewhat 10 2.65%
Not at all satisfied 04 1.06%
Nonrespondent 43 11.41%
Total 377
Response rate % 88.59%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 05 01 214 220
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 01 00 00 01
4. Subtotal 06 01 214 221
5. None of the above 00 00 00 00
6. Subtotal 06 01 214 221
7. Nonrespondent 00 00 11 11
8. Total 06 01 225 232
9. Performance on this measure 83.33% 100% 95.11% 94.83%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 340 13 16 369
Decided that an AT device/ service will not meet needs 09 08 02 19
Subtotal 349 21 18 388
Have not made a decision 05 06 01 12
Subtotal 354 27 19 400
Nonrespondent 06 05 03 14
Total 360 32 22 414
Performance on this measure 98.31% 65.63% 81.82% 94.87%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 97.45% 95% Met
Response Rate 85.14% 90% Not Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 385
Family Members, Guardians and Authorized Representatives 101
Representatives of Education 34
Representatives of Employment 05
Rep Health, Allied Health, and Rehabilitation 17
Representatives of Community Living 27
Representatives of Technology 07
Unable to Categorize 23
TOTAL 599

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
338 260 01 599

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 262
AT Funding/Policy/ Practice 205
Combination of any/all of the above 55
Information Technology/Telecommunication Access 27
Transition 50
Total 599

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

The State of South Dakota Bureau of Information and Technology maintains a List of Standard Assistive Technology, which DakotaLink updates on an annual basis. This software is designed to grant state employees access to Informational Communication Technology, particularly through computers, enabling them to use email, browse the Web, and utilize other forms of communication technology. Additionally, DakotaLink has an established agreement with the Bureau to offer training sessions to State Employees on how to effectively use this technology. They are also currently utilizing a web-based file management system that was implemented by the Department of Human Services. This evaluation involves Department personnel and the company responsible for the software. Throughout the evaluation process, DakotaLink diligently identifies any issues they come across and provides recommendations for improvement, which are then implemented."

Briefly describe one training activity related to transition conducted during the reporting period:

DakotaLink participates in all Catch the Wave events, which help students determine what they might need to go on to college from the high school level. Since the COVID pandemic is no longer an issue, we could participate in all of the events scheduled in person.

Briefly describe one training activity related to Information and Communication Technology accessibility:

DakotaLink has an extensive track record of collaborating with the State Bureau of Information and Technology and the Department of Human Services to guarantee Website Accessibility in compliance with Section 508 and W3C Standards. The State Bureau of Information and Technology has officially endorsed and published an Accessibility Policy, along with a dedicated web page aimed at aiding other Departments in fulfilling Section 508 and W3C Standards.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 17
Training or Technical Assistance will be developed or implemented 05
No known outcome at this time 00
Nonrespondent 05
Total 27
Performance Measure Percentage 81.5%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 75%
Employment 00%
Health, Allied Health, Rehabilitation 00%
Community Living 12%
Technology (IT, Telecom, AT) 13%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

Our technical assistance ranges from students to state employees and it is a continuing activity for DakotaLink. DakotaLink has had a long history of working with the State Bureau of Information and Technology and the Department of Human Services to ensure Website Accessibility regarding Section 508 and W3C Standards. The State Bureau of Information and Technology has adopted and posted an Accessibility Policy and it is below in its entirety along with a Web Page dedicated to assisting other Departments in meeting Section 508 and W3C Standards.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

DakotaLink participates in all of the Catch the Wave events, which help students determine what they might need for going on to college from the high school level. Since the COVID pandemic is no longer an issue, we were able to participate in all of the events scheduled in person.

C. Notes:

DakotaLink has a lengthy track record of collaboration with the State Bureau of Information and Technology and the Department of Human Services to guarantee Website Accessibility in compliance with Section 508 and W3C Standards. The State Bureau of Information and Technology has officially endorsed and shared an Accessibility Policy, along with a dedicated Web Page aimed at aiding other Departments in achieving compliance with Section 508 and W3C Standards.

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. DakotaLink distributes newsletters every quarter to individuals on our mailing list. We regularly update the list as new people express interest. Additionally, we share updates on various list-servs affiliated with DakotaLink. We also engage with audiences on list-servs, blogs, and social media platforms. This allows us to connect with around 500 individuals annually. The list serves we utilize are at3center-ml@list.ataporg.org and The Association of Assistive Technology Act Programs (ATAP) ataporg@ataporg.org. We maintain an active presence on Facebook at https://www.facebook.com/DakotaLinkAT, where we share our activities and keep our audience informed. We have brochures available for the DakotaLink program and maintain a record of the presentations and conferences in which we participate.

2. DakotaLink has a resource directory that is on our website: https://www.dakotalink.net/at-partners

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 320 56 376
Family Members, Guardians and Authorized Representatives 109 00 109
Representative of Education 31 00 31
Representative of Employment 11 00 11
Representative of Health, Allied Health, and Rehabilitation 16 03 19
Representative of Community Living 63 03 66
Representative of Technology 03 00 03
Unable to Categorize 14 01 15
Total 567 63 630

Referral Types:

Referrals to DakotaLink come from a diverse range of sources. Our outreach efforts encompass television commercials, the Dakota At Home program (https://dakotaathome.org/), as well as collaborations with the Department of Rehabilitation Services, the Department of Social Services, the Department of Human Services, the Department of Veterans Affairs, the Telephone Adaptive Device (TAD) program, the Division of Service to the Blind and Visually Impaired (SBVI), the Deaf Blind Program, the iCanConnectSD program, the Strengthening Families Program, Family Support 360, the Hearing Aid Assistance Program, the Cochlear Implant Program, the Department of Education Office of Special Education, the Telecommunications Equipment Distribution Program, Independent Living Centers, Disability Rights South Dakota, and the South Dakota Benefits Specialist Network. Is this conversation helpful so far?

Referral Sources:

In terms of the entities mentioned in the types of referrals we receive, roughly 70% originate from the Department of Rehabilitation Services. Approximately 20% come from the Department of Veterans Affairs, and the remaining 10% encompass a combination of all the aforementioned types.

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Coordination/Collaboration activities are not required. You may report up to two MAJOR coordination/collaboration activities for this reporting period. How many will you be reporting? 1

A. Coordination/Collaboration

1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?

DakotaLink partners with the State Department of Human Services to offer training to Vocational Rehabilitation Counselors across the State regarding their established procedure for delivering Assistive Technology devices and services to their clients. South Dakota employs an electronic Referral Process that grants consumers access to Assistive Technology assessments, equipment, and training. DakotaLink has collaborated with the Department to create a Program Guide, and some adjustments to the policy have been made to simplify the process. The initiative is supported by AT Act Funding.

2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.

We utilize Survey Monkey to distribute surveys to individuals engaged in business with DakotaLink. We achieve a response rate of approximately 60%, with 82% of the feedback being positive. The clear procedural outline enhances the efficiency of delivering assistive technology to people with disabilities. Engaging directly with our referral sources has proven to be more effective than other methods. This endeavor will persist and be adjusted as necessary in the future. We conduct this training at least once annually to address staff turnover and ensure that the process is functioning as intended.

3. What focus areas(s) were addressed by the initiative?

Education; Employment; Housing / Home Automation; Transportation; Community Participation and Integration; Recreation / Leisure; Health; Aging; Transition(school to work or congregate care to community); Aging and Disability Network / No Wrong Door; Veterans; Information and Communication Technology / Remote Connectivity;

4. What AT Act authorized activity(s) were addressed?

Device Loan; Demonstration; Reuse; State Financing; Training; Information & Assistance; Public Awareness; Technical Assistance;

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 01

B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.

We have formed a partnership with the LTSS Hope Waiver program. Our initial focus is on implementing smart home technology, and we may also explore the integration of SureHands lift systems. A contract has already been prepared, and our next step is to collaborate with them to establish the referral process. They utilize a platform called TheraP, and they conducted a training session in the Winter of 2023 to ensure we are proficient in its use. While it has been a lengthy journey, the completion of the contract and their commitment to offering training signify significant progress in our collaboration.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)

As previously stated, the agreement with LTSS adheres to the SFY23 Environmental Accessibility Adaptations Provider Provisions. You can find these standards at https://dhs.sd.gov/ltss/ltssproviders.aspx. Our intention is to offer services under the rates and quantities specified for Environmental Accessibility Adaptations in the FY2023 LTSS Fee Schedule, which can be found at https://dhs.sd.gov/ltss/ltssproviders.aspx and is hereby included by reference.


3. What was the primary area of impact for this state improvement outcome?

Community Living


Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.


C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


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This FY23 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.