National Assistive Technology Act Data System

Annual Progress Report - Full Report

Oregon 2023

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Oregon Statewide Assistive Technology Program
State AT Program Title:
State AT Program URL
www.accesstechnologiesinc.org
Mailing Address:
2225 Lancaster Drive NE
City:
Salem
State:
OR
Zip Code:
97305
Program Email:
info@accesstechnologiesinc.org
Phone:
503-361-1201
TTY:
503-370-4530

Lead Agency

Agency Name:
Vocational Rehabilitation Services
Mailing Address:
500 Summer Street NE E87
City:
Salem
State:
OR
Zip Code:
97301
Program URL:
www.oregon.gov/dhs

Implementing Entity

Name of Implementing Agency:
Access Technologies, Inc.
Mailing Address:
2225 Lancaster Drive NE
City
Salem
State:
OR
Zip Code:
97305
Program URL:
www.accesstechnologiesinc.org

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Brooks, Laurie
Title:
President
Phone:
503-361-1201
E-mail:
info@accesstechnologiesinc.org
Program Director at Lead Agency (last, first):
Ozols, Keith
Title:
VR Director
Phone:
503-602-4055
E-mail:
keith.s.ozols@dhsoha.state.or.us
Primary Contact at Implementing Agency (last, first) - If applicable:
Brooks, Laurie
Title:
President
Phone:
503-361-1201
E-mail:
info@accesstechnologiesinc.org

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Ozols, Keith
Title:
VR Director
Phone:
503-602-4055
E-mail:
keith.s.ozols@dhsoha.state.or.us

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 27 08 35
Approved Not made 03 01 04
Rejected 15 10 25
Total 45 19 64

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $12,480 Highest Income: $244,246

Average Income
Sum of Incomes Loans Made Average Annual Income
$2,082,582 35 $59,502

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 04 09 02 06 06 08 35
Percentage of Loans 11.43% 25.71% 5.71% 17.14% 17.14% 22.86% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 35 100%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 00 0%
With both interest buy-down and loan guarantee 00 0%
Total 35 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 35 $453,240
Partnership Loans 00 $0
Total 35 $453,240

4. Interest Rates

Interest Rates
Lowest 5%
Highest 9.25%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
179 35 5.12142857142857%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 00
4.1% to 6.0% 34
6.1% to 8.0% 00
8.1% - 10.0% 01
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 35

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 06 $27,491
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 06 $18,239
Daily living 11 $22,047
Environmental adaptations 04 $68,317
Vehicle modification and transportation 09 $315,590
Computers and related 03 $1,556
Recreation, sports, and leisure 00 $0
Total 39 $453,240

6. Defaults

Defaults
Number Loans in default 01
Net loss for loans in default $2,015

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 3
Activity 1
How would you describe this state financing activity?Last resort - Activity

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of ResidenceIndividuals Served
A. Metro (RUCC 1-3)22
B. Non-Metro (RUCC 4-9)1
C. Total Served23

Performance Measure
D. Excluded from Performance Measure0
E. Number of Individuals Included in Performance Measures23

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / ServiceNumber of Devices
Funded
Value of
AT Provided
Vision 0$0
Hearing 0$0
Speech communication0$0
Learning, cognition, and developmental 0$0
Mobility, seating and positioning25$1,035
Daily living 0$0
Environmental adaptations0$0
Vehicle modification and transportation 0$0
Computers and related 0$0
Recreation, sports, and leisure0$0
Total25$1,035

Activity 2
How would you describe this state financing activity?Other: Social Isolation and Loneliness Project

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of ResidenceIndividuals Served
A. Metro (RUCC 1-3)1856
B. Non-Metro (RUCC 4-9)211
C. Total Served2067

Performance Measure
D. Excluded from Performance Measure0
E. Number of Individuals Included in Performance Measures2067

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / ServiceNumber of Devices
Funded
Value of
AT Provided
Vision 0$0
Hearing 0$0
Speech communication0$0
Learning, cognition, and developmental 0$0
Mobility, seating and positioning0$0
Daily living 0$0
Environmental adaptations0$0
Vehicle modification and transportation 0$0
Computers and related 6033$150,573
Recreation, sports, and leisure0$0
Total6033$150,573

Activity 3
How would you describe this state financing activity?Telecommunications equipment distribution

2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected

County of ResidenceIndividuals Served
A. Metro (RUCC 1-3)61
B. Non-Metro (RUCC 4-9)11
C. Total Served72

Performance Measure
D. Excluded from Performance Measure0
E. Number of Individuals Included in Performance Measures72

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / ServiceNumber of Devices
Funded
Value of
AT Provided
Vision 97$16,294
Hearing 250$37,243
Speech communication0$0
Learning, cognition, and developmental 0$0
Mobility, seating and positioning0$0
Daily living 0$0
Environmental adaptations0$0
Vehicle modification and transportation 0$0
Computers and related 0$0
Recreation, sports, and leisure0$0
Total347$53,537



C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 1
Activity 1
How would you describe this state financing activity?Cooperative Buying Program

2. Geographic Distribution and Number of Individuals Served

County of ResidenceIndividuals Served
A. Metro (RUCC 1-3)245
B. Non-Metro (RUCC 4-9)17
C. Total Served262

Performance Measure
D. Excluded from Performance Measure0
E. Number of Individuals Included in Performance Measures262

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded

Type of AT Device / ServiceNumber ProvidedTotal Estimated
Current Retail
Purchase Price
Total Price for
Which Devices
Were Sold
Savings
to Consumers
Vision 0$0$0$0
Hearing 0$0$0$0
Speech communication 0$0$0$0
Learning, cognition, and developmental 0$0$0$0
Mobility, seating and positioning 155$32,174$11,873$20,301
Daily living 215$24,834$8,380$16,454
Environmental adaptations 0$0$0$0
Vehicle modification and transportation 0$0$0$0
Computers and related 0$0$0$0
Recreation, sports, and leisure 0$0$0$0
Total 370$57,008$20,253$36,755


D. Anecdote

Frank, accompanied by his two brothers, discovered the OSATP MarketPlace after a referral from the Salem Hospital for assistive technology devices following a recent stroke. During their visit to our storefront, they explored various options to enhance Frank's day-to-day life. After careful consideration, John, one of Frank's brothers, decided to purchase a leg lifter and a long-handled claw grabber. He expressed gratitude for the reasonable prices, which aligned with his tight budget. A few weeks later, Frank returned to share positive feedback. He reported that the leg lifter and long-handled claw grabber were proving highly beneficial. The leg lifter enabled him to independently get into his car, while the grabber assisted him at home by accommodating his reduced range of motion. Frank highlighted that these devices significantly improved his life, fostering greater independence. Impressed with the positive impact of the purchased items, Frank and his brothers have become repeat customers, regularly returning to explore new products that could further enhance Frank's day-to-day life.

Impact Area

Ms. T., a grandmother who typically spends most of her time at home with limited interaction with family and the community, encountered significant challenges of isolation and loneliness during the pandemic. Fortunately, she discovered the Social Isolation and Loneliness Project, a collaboration between the Oregon AT Program and State Unit on Agency, with the help of a Vietnamese advocate. Excited about the possibilities, Ms. T. learned that she could receive a tablet free of charge through this initiative, enabling her to connect virtually with her family through email and video calls. Despite being a newcomer to technology, Ms. T. sought assistance from the Oregon AT Program to explore the remote training services provided by the project. After participating in several training sessions, Ms. T. gained the skills necessary to independently engage in virtual calls with her family, use YouTube for entertainment, stay updated on news from her home country through the internet, and to stream religious studies. As Ms. T. became more familiar with the device, her connectivity improved, leading to a noticeable reduction in feelings of isolation and loneliness. During a recent training session, Ms. T expressed her gratitude for the Social Isolation and Loneliness Pilot Project, highlighting that without this opportunity, she wouldn't have been able to afford the device and assistance. The estimated savings for Ms. T. from this initiative amount to $3,300. Overall, the project has significantly enhanced Ms. T.'s quality of life by providing technological resources and support, addressing the challenges of isolation exacerbated by the pandemic.

Narrative Picture
Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 12 2,439 2,452
2. AT was only available through the AT program. 00 00 02 02
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 05 05
4. Subtotal 01 12 2,446 2,459
5. None of the above 00 00 00 00
6. Subtotal 01 12 2,446 2,459
7. Nonrespondent 00 00 00 00
8. Total 01 12 2,446 2,459
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 1,052 42.78%
Satisfied 1,404 57.1%
Satisfied somewhat 03 0.12%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 2,459
Response rate % 100%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 07
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 88
C. Total 95

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 95

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 03 $11,774 $535 $11,239
Daily Living 04 $450 $125 $325
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 07 $12,224 $660 $11,564

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 08 $20,385 $800 $19,585
Hearing 01 $200 $0 $200
Speech Communication 01 $330 $0 $330
Learning, Cognition and Developmental 02 $979 $0 $979
Mobility, Seating and Positioning 44 $31,698 $2,190 $29,508
Daily Living 15 $2,346 $360 $1,986
Environmental Adaptations 21 $12,105 $20 $12,085
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 02 $600 $0 $600
Recreation, Sports and Leisure 00 $0 $0 $0
Total 94 $68,643 $3,370 $65,273

D. Anecdote

James, a gentleman with limited mobility, visited the AT Program based on a friend's recommendation. His goal was to find an affordable mobility scooter, and he had diligently explored various local stores without success. All the options he encountered were priced beyond his budget. James was pleased to discover that the AT Program had two mobility scooters available: a brand new one and a recently donated scooter in good condition. After receiving guided safety introduction training, James tried both scooters and was impressed with their maneuverability. His satisfaction reached new heights when he learned that the used scooter was priced at only $250. This made it significantly more affordable than any other option he had considered and fell within his financial means. James decided to purchase the used scooter on the spot, leaving with a newfound sense of freedom, as he can now actively and independently navigate his community.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 05 89 95
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 01 05 89 95
5. None of the above 00 00 00 00
6. Subtotal 01 05 89 95
7. Nonrespondent 00 00 00 00
8. Total 01 05 89 95
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 84 88.42%
Satisfied 11 11.58%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 95
Response rate % 100%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 113
Serve as loaner during service repair or while waiting for funding 37
Provide an accommodation on a short-term basis for a time-limited event/situation 03
Conduct training, self-education or other professional development activity 00
Total 153

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 75 27 102
Family Members, Guardians, and Authorized Representatives 33 13 46
Representative of Education 01 00 01
Representative of Employment 01 00 01
Representatives of Health, Allied Health, and Rehabilitation 02 00 02
Representatives of Community Living 01 00 01
Representatives of Technology 00 00 00
Total 113 40 153

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 19 02 21
Hearing 04 01 05
Speech Communication 22 04 26
Learning, Cognition and Developmental 02 00 02
Mobility, Seating and Positioning 51 20 71
Daily Living 01 00 01
Environmental Adaptations 33 19 52
Vehicle Modification and Transportation 00 00 00
Computers and Related 07 01 08
Recreation, Sports and Leisure 01 01 02
Total 140 48 188

E. Anecdote

Judith, an active writer and athlete in Oregon, discovered the AT Program services online while searching for knee scooter rental options. Despite owning a knee scooter for home use, she encountered difficulties in transporting it from the upstairs area of her home to the garage for running errands, putting her at risk of injury. While visiting the AT Program, a specialist presented various knee scooter options for her to test. This hands-on experience allowed Judith to choose the one that best suited her needs. After selecting a knee scooter, she took it home and, after two months of use, returned to share her appreciation. Judith praised the convenience of the service, particularly highlighting how it eliminated the need to navigate stairs with the scooter, thereby significantly expediting her recovery process.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 09 14 90 113
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 09 14 90 113
Have not made a decision 00 00 00 00
Subtotal 09 14 90 113
Nonrespondent 00 00 00 00
Total 09 14 90 113
Performance on this measure 100% 100% 100%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 02 02 36 40
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 02 02 36 40
5. None of the above 00 00 00 00
6. Subtotal 02 02 36 40
7. Nonrespondent 00 00 00 00
8. Total 02 02 36 40
9. Performance on this measure 100% 100% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 123 80.39%
Satisfied 30 19.61%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 153
Response rate % 100%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 553
Hearing 249
Speech Communication 172
Learning, Cognition and Developmental 165
Mobility, Seating and Positioning 324
Daily Living 549
Environmental Adaptations 190
Vehicle Modification and Transportation 10
Computers and Related 355
Recreation, Sports and Leisure 56
Total # of Device Demonstrations 2,623

B. Types of Participants

Type of Participant Decision-Makers Other Participants Total
Individuals with Disabilities 837 108 945
Family Members, Guardians, and Authorized Representatives 363 298 661
Representatives of Education 157 212 369
Representatives of Employment 378 425 803
Health, Allied Health, Rehabilitation 577 25 602
Representative of Community Living 280 237 517
Representative of Technology 31 24 55
Total 2,623 1,329 3,952

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 813
Service Provider 219
Vendor 4,254
Repair Service 123
Others 00
Total 5,409

D. Anecdote

Ken, a retiree residing in rural southern Oregon, faced challenges using standard computer input devices due to arthritis and Parkinson's disease. His main computer activities, centered around email communication and staying connected with friends and family, became increasingly difficult. Seeking assistance, Ken reached out to the Oregon AT Program. Despite Ken's prior experience with ergonomic keyboards and mice, the program's demonstration introduced him to a variety of lesser-known input devices and software, including the latest programmable ergonomic keyboards and voice recognition software. The revelation of voice recognition technology proved transformative for Ken, enabling him to effortlessly manage his computer inputs and maintain meaningful connections with loved ones. Ken was impressed by the Oregon AT Program's extensive demonstration library and their comprehensive understanding of computer input devices. Expressing his admiration, he pledged to recommend the program to all his friends and family, highlighting the valuable assistance it provided in overcoming his challenges and enhancing his computer experience.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 440 829 1,354 2,623
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 440 829 1,354 2,623
Have not made a decision 00 00 00 00
Subtotal 440 829 1,354 2,623
Nonrespondent 00 00 00 00
Total 440 829 1,354 2,623
Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 1,209 30.59%
Satisfied 2,737 69.26%
Satisfied somewhat 06 0.15%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 3,952
Response rate % 100%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 04 19 2,564 2,587
2. AT was only available through the AT program. 00 00 02 02
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 05 05
4. Subtotal 04 19 2,571 2,594
5. None of the above 00 00 00 00
6. Subtotal 04 19 2,571 2,594
7. Nonrespondent 00 00 00 00
8. Total 04 19 2,571 2,594
9. Performance on this measure 100% 100% 99.81% 99.81%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 449 843 1,444 2,736
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 449 843 1,444 2,736
Have not made a decision 00 00 00 00
Subtotal 449 843 1,444 2,736
Nonrespondent 00 00 00 00
Total 449 843 1,444 2,736
Performance on this measure 100% 100% 100% 100%
ACL Performance Measure 90%
Met/Not Met Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.86% 95% Met
Response Rate 100% 90% Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 171
Family Members, Guardians and Authorized Representatives 09
Representatives of Education 21
Representatives of Employment 62
Rep Health, Allied Health, and Rehabilitation 29
Representatives of Community Living 89
Representatives of Technology 13
Unable to Categorize 00
TOTAL 394

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
264 130 00 394

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 323
AT Funding/Policy/ Practice 00
Combination of any/all of the above 00
Information Technology/Telecommunication Access 40
Transition 31
Total 394

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

Through an exciting partnership with the State Unit on Aging, the Oregon AT Program has been implementing a Technology Pilot Project. This project aims to deliver a range of technology-related services, including computers, tablets, assistive technologies, and internet access, along with remote training services. The primary goal is to address social isolation and loneliness among seniors and individuals with disabilities throughout the state. Notably, there has been a positive response from Oregon’s Vietnamese communities, with an influx of referrals. Recognizing the preference for in-person assistance within this community, the Oregon AT Program, supported by a highly valued Vietnamese interpreter, has taken training sessions directly to the community. The training sessions held at the community's temple have garnered overwhelmingly positive feedback and appreciation from members of the Vietnamese community. This highlights the success of the project in making a meaningful impact on the lives of seniors and individuals with disabilities, emphasizing the importance of tailoring services to specific community needs.

Briefly describe one training activity related to transition conducted during the reporting period:

Specialists from the Oregon AT Program were invited by Multnomah County to deliver a presentation titled "Partnering to Empower Consumer Independence." The session provided a concise overview of program services catering to Oregonians with disabilities. The audience was comprised of twenty-five case managers from across the county responsible for assisting individuals in transitioning from nursing and care facilities back to their homes. During the presentation, attendees were treated to a live, guided tour of the OSATP’s Device Lending Library. The format allowed for interactive engagement, with participants and the co-host posing questions and sharing insights during the tour. The primary focus was on enhancing the attendees' understanding of the available tools that their clients might utilize to promote independence at home or within the community. As a result of the session, participants gained valuable knowledge about the tools at their clients' disposal and acquired insights into the process of requesting live demonstrations within their county and statewide. Overall, the presentation successfully achieved its goal of informing and empowering case managers to better support individuals with disabilities in their journey toward increased independence.

Briefly describe one training activity related to Information and Communication Technology accessibility:

A representative from the Oregon AT Program conducted a highly impactful ICT training at the Seaside Convention Center during the Vocational Rehabilitation In-Service. The focus of the training was to enable participants to maximize the accessibility of Smart Board systems. The session covered the comprehensive understanding and utilization of Smart Board components, including integration with employer-provided laptops. Trainees were also equipped with the knowledge to make reservations through Outlook 365 from any location using their computers. The training delved into the diverse needs of individuals with disabilities, emphasizing the importance of accessibility features such as captioning and remote interpretation. Given that every DHS office in the state is equipped with a Smart Board system, the training aimed to enhance staff efficiency and increase the utilization of the equipment compared to previous years. The anticipated outcome is a more adept and resourceful workforce, better equipped to serve clients with varying accessibility requirements.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 36
Training or Technical Assistance will be developed or implemented 04
No known outcome at this time 00
Nonrespondent 00
Total 40
Performance Measure Percentage 100%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 18%
Employment 36%
Health, Allied Health, Rehabilitation 25%
Community Living 19%
Technology (IT, Telecom, AT) 02%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

In late spring, several DHS offices in both Eastern and Southern Oregon underwent renovations and expansions. At two rural locations, shared conference room spaces were added to facilitate meetings for Vocational Rehabilitation and other DHS clients with larger support networks. These rooms also served for group orientation activities and as storage spaces for supplies. To ensure inclusivity for individuals with diverse abilities, including those with complex and unseen disabilities, a specialist from the Oregon AT Program was invited to tour these conference rooms and counselor offices. The purpose of the tour was to assess the accessibility of these spaces and provide recommendations for modifications. The specialist subsequently generated reports for each location, offering cost-efficient ideas to maximize usability and accommodate the widest range of people possible.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

Joe, a recent high school graduate and member of an Oregon rural Tribe, is diving into college with a focus on mastering welding. Despite being deaf, he tackles communication challenges with innovation. Concerned about limitations imposed by wearing a welding mask, Joe was provided a smartwatch featuring haptic feedback. This technology ensures he receives alerts via SMS messages, prompting him to raise his mask and focus on instructional cues. Unlike high school, having a human interpreter everywhere is impractical. Instead, Joe uses a digital tablet with built-in captioning. The versatile case doubles as a stand, aiding him in comprehending speech through captions and lip-reading. For effective communication, Joe uses an app on his tablet and/or smartwatch to generate verbal responses. This blend of assistive technologies, including haptic feedback, captioning, and specialized apps, empowers Joe to actively participate in his coursework and ensures a successful college experience.

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. The Oregon AT Program maintains a strong focus on community engagement, a commitment that has gained even greater significance in the post-pandemic landscape. Following the success of a networking event in southern Oregon during the summer, the program was invited to participate in the senior center's 2nd annual Age Well Expo. Throughout the event, an AT specialist hosted an interactive technology exhibit aimed at educating over 275 attendees about the diverse array of services provided by the Statewide AT Program. The exhibit not only highlighted these services but also furnished valuable information on how individuals, regardless of their remote locations in Oregon, can effortlessly access services, information, and technology. This initiative underscores the program's unwavering dedication to reaching and assisting individuals across the entire state.

2. The Oregon AT Program actively implements services for the state's National Deaf-Blind Equipment Distribution Program, commonly referred to as iCanConnect. To heighten public awareness of iCanConnect-Oregon, our team employs various strategies to disseminate information about these services. In the current year, we expanded our outreach efforts to include radio advertising, building on our longstanding partnership with a local media company. Our initiative involved the creation of three 30-second commercials, featuring testimonials from iCanConnect consumers, complemented by three 15-second commercials. These advertisements were strategically distributed across both traditional radio waves and streaming platforms over a two-month period. The 30-second ads, aired on a single station, successfully reached an estimated audience of 2,246,400 listeners. Furthermore, the 15-second commercials, broadcast across seven stations, significantly extended our reach to approximately 7,247,200 listeners.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 1,256 459 1,715
Family Members, Guardians and Authorized Representatives 531 424 955
Representative of Education 307 156 463
Representative of Employment 762 87 849
Representative of Health, Allied Health, and Rehabilitation 550 50 600
Representative of Community Living 229 170 399
Representative of Technology 70 10 80
Unable to Categorize 00 00 00
Total 3,705 1,356 5,061

Referral Types:

Strengthening agency collaborations, returning to in-person outreach activities and maintaining employment related agency relationships has resulted in increased referrals throughout the year.

Referral Sources:

The majority of referrals, 75.72%, stem from successful Awareness & Outreach Initiatives, highlighting the importance of engaging the target audience. Program Area Entities/Providers and Disability & Advocacy Entities/Providers contribute 11.97% and 7.47% of referrals, respectively, showcasing the significance of partnerships and advocacy. This data underscores the success of varied strategies, from broad awareness campaigns to targeted efforts, informing future planning for optimized impact within each category.

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Coordination/Collaboration activities are not required. You may report up to two MAJOR coordination/collaboration activities for this reporting period. How many will you be reporting? 2

A. Coordination/Collaboration

1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?

To reduce social isolation and loneliness, the Oregon AT Program continued their partnership with the State Unit on Aging and ADRC offices throughout Oregon, providing technology and related services to seniors and individuals with disabilities. This pilot project is being paid for by the federally funded ADRC COVID-19 Relief Grant from the Administration on Community Living (ACL), as well as funding from the American Rescue Plan (ARP).

2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.

Qualified participants received over 5,142 technology related services including robotic pets, computers, tablets, assistive technologies, internet access, as well as remote and in-person training services. These Social Isolation and Loneliness projects allow participants to connect virtually with family, friends, their medical team, and other community events. Due to the success of these pilot projects, the Department of Human Services Long Term Services and Supports are in the early stages of developing a similar partnership project.

3. What focus areas(s) were addressed by the initiative?

Community Participation and Integration; Recreation / Leisure; Health; Aging; Aging and Disability Network / No Wrong Door; Veterans; Information and Communication Technology / Remote Connectivity;

4. What AT Act authorized activity(s) were addressed?

State Financing; Information & Assistance; Public Awareness; Technical Assistance;

A.2 Coordination/Collaboration (Entry 2)

1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?

Throughout their academic journey, students may have received AAC devices and necessary support. However, upon transitioning to higher education or community living, unless an AAC device was acquired specifically for them, they now find themselves without a communication tool.

2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.

This initiative aims to address this gap by offering individuals the opportunity to trial AAC devices in their daily lives. Through guidance, it will also assist the individuals' parents and caregiving teams in learning how to provide adequate support, enabling these individuals to gain independence in the next phase of their lives.

3. What focus areas(s) were addressed by the initiative?

Employment; Transportation; Community Participation and Integration; Health; Transition(school to work or congregate care to community);

4. What AT Act authorized activity(s) were addressed?

Device Loan; Demonstration; Technical Assistance;

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 02

B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.

An OSATP Specialist is a member of the State Rehabilitation Council. The member is serving on the committee responsible for working with the State Vocational Rehabilitation agency to prepare and update their annual State Plan.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)

Updates to VR's State Plan strengthens the partnership between VR and the State AT Program, and specifically addresses the need to ensure assistive technology devices and services are considered at each stage of the VR process.


3. What was the primary area of impact for this state improvement outcome?

Health, Allied Health, Rehabilitation


B.2 State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.

The National Center on Accessible Educational Materials for Learning (AEM Center) is a technical assistance center led by CAST and funded by the U.S. Department of Education, Office of Special Education Programs. The Center’s goal is to increase the availability and use of AEM and accessible technologies by individuals with disabilities in early learning, K-12, higher education, and workforce development settings. Oregon, along with six other states, have been participating in a national AEM Cohort for the past three years.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)

As a member of this Cohort, the Oregon AT Program serves on the Workforce Development Team. With the National Center’s expert assistance, each state in the AEM Cohort is working to develop a coordinated system for providing AEM and accessible technologies to strengthen transitions into and out of K-12 for students with disabilities who need accessible materials and technologies.


3. What was the primary area of impact for this state improvement outcome?

Education

Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported
Federal$31,895TrainingTrue
Federal$135,596State FinancingTrue
Public/State Agency$30,000State FinancingTrue
Public/State Agency$128,625State FinancingTrue
Amount: $326,116

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.


C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


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This FY23 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.