National Assistive Technology Act Data System

Annual Progress Report - Full Report

New Mexico 2023

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
New Mexico Technology Assistance Program
State AT Program Title:
State AT Program URL
www.tap.gcd.nm.gov
Mailing Address:
625 Silver Ave SW, Suite 100 B
City:
Albuquerque
State:
NM
Zip Code:
87102
Program Email:
tracy.agiovlasitis@gcd.nm.gov
Phone:
505-841-4464
TTY:

Lead Agency

Agency Name:
New Mexico Governor's Commission on Disability
Mailing Address:
491 Old Santa Fe Trail, Lamy Building
City:
Santa Fe
State:
NM
Zip Code:
87501
Program URL:
www.gcd.nm.gov

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Agiovlasitis, Tracy
Title:
AT PROGRAM MANAGER
Phone:
505-469-1489
E-mail:
tracy.agiovlasitis@gcd.nm.gov
Program Director at Lead Agency (last, first):
Ross, Stan
Title:
Governor's Commission on Disability Director
Phone:
505-321-5650
E-mail:
stan.ross@gcd.nm.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:
tracy.agiovlasitis@gcd.nm.gov

Person Responsible for completing this form if other than Program Director

Name (last, first):
Agiovlasitis, Tracy
Title:
Program Manager
Phone:
505-469-1489
E-mail:
tracy.agiovlasitis@gcd.nm.gov

Certifying Representative

Name (last, first):
Stan Ross
Title:
Governor's Commission on Disability Director
Phone:
5053214891
E-mail:
stan.ross@gcd.nm.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? Yes

Loan Applications
Area of Residence Total
Metro
RUCC 1-3
Non-Metro
RUCC 4-9
Approved Loan made 06 01 07
Approved Not made 00 00 00
Rejected 00 00 00
Total 06 01 07

2. Income of Applicants to Whom Loans Were Made

Lowest/Highest Incomes
Lowest Income: $22,000 Highest Income: $78,000

Average Income
Sum of Incomes Loans Made Average Annual Income
$398,105 07 $56,872

Number and Percentage of Loans Made to Applicants by Income Range
Income Ranges Total
$15,000
or Less
$15,001-
$30,000
$30,001-
$45,000
$45,001-
$60,000
$60,001-
$75,000
$75,001
or More
Number of Loans 00 02 01 00 00 04 07
Percentage of Loans 0% 28.57% 14.29% 0% 0% 57.14% 100%

3. Loan Type

Loan Type
Type of Loan Number of Loans Percentage of loans
Revolving Loans 00 0%
Partnership Loans
Without interest buy-down or loan guarantee 00 0%
With interest buy-down only 00 0%
With loan guarantee only 07 100%
With both interest buy-down and loan guarantee 00 0%
Total 07 100%

Loan Type Summary
Type of Loan Number of Loans Dollar Value of Loans
Revolving Loans 00 $0
Partnership Loans 07 $318,393
Total 07 $318,393

4. Interest Rates

Interest Rates
Lowest 3%
Highest 5%

Interest Rate Summary
Sum of Interest Rates Number of Loans Made Average Interest Rate
28 07 4%

Number of Loans Made by Interest Rate
Interest Rate Number of loans
0.0% to 2.0% 00
2.1% to 4.0% 02
4.1% to 6.0% 05
6.1% to 8.0% 00
8.1% - 10.0% 00
10.1%-12.0% 00
12.1%-14.0% 00
14.1% + 00
Total 07

5. Types and Dollar Amounts of AT Financed

Types and Dollar Amounts of AT Financed
Type of AT Number of Devices Financed Dollar Value of Loans
Vision 00 $0
Hearing 00 $0
Speech communication 00 $0
Learning, cognition, and developmental 00 $0
Mobility, seating and positioning 00 $0
Daily living 00 $0
Environmental adaptations 00 $0
Vehicle modification and transportation 07 $318,393
Computers and related 00 $0
Recreation, sports, and leisure 00 $0
Total 07 $318,393

6. Defaults

Defaults
Number Loans in default 00
Net loss for loans in default $0

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 0


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

A 30 year-old mother of two young children lives with her parents in a very rural area of the state. The children are 5 and 3 years old. The youngest is blind with spastic paraplegia and uses a wheelchair to get around. A loan for an accessible van provides for a feasible, safe, and more comfortable 5 hour trip to medical appointments for the young child. It also allows for interaction in the nearby community for fun with the whole family, bringing a higher quality of life for everyone.

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 01 04 05
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 01 04 05
5. None of the above 00 01 01 02
6. Subtotal 00 02 05 07
7. Nonrespondent 00 00 00 00
8. Total 00 02 05 07
9. Performance on this measure NaN% 50% 80%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 07 100%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 07
Response rate % 100%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 1,396
C. Total 1,396

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 1,396

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 00 $0 $0 $0
Hearing 01 $900 $0 $900
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 658 $319,548 $0 $319,548
Daily Living 997 $145,717 $0 $145,717
Environmental Adaptations 01 $100 $0 $100
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 297 $100,257 $0 $100,257
Recreation, Sports and Leisure 02 $200 $0 $200
Total 1,956 $566,722 $0 $566,722

D. Anecdote

A woman in her early 40s living with Cerebral Palsy found herself in a challenging spot in life. The manual wheelchair her health insurance had provided was torn and worn out. Her changing mobility and increased use of the wheelchair had resulted in open wounds on her legs due to rubbing on the leg rests. Her insurance only covers a new one every 5 years, and she was 2 years away from a replacement. She was currently not able to work in these circumstances. Utilizing our Back in Use program in New Mexico, she was fitted with a new padded wheelchair while her wounds improved. She was so grateful for the solution and the possibility of returning to work.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 111 31 1,143 1,285
2. AT was only available through the AT program. 26 13 28 67
3. AT was available through other programs, but the system was too complex or the wait time too long. 12 02 27 41
4. Subtotal 149 46 1,198 1,393
5. None of the above 00 00 00 00
6. Subtotal 149 46 1,198 1,393
7. Nonrespondent 00 01 02 03
8. Total 149 47 1,200 1,396
9. Performance on this measure 100% 97.87% 99.83%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 1,366 97.85%
Satisfied 24 1.72%
Satisfied somewhat 03 0.21%
Not at all satisfied 00 0%
Nonrespondent 03 0.21%
Total Surveyed 1,396
Response rate % 99.79%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 230
Serve as loaner during service repair or while waiting for funding 58
Provide an accommodation on a short-term basis for a time-limited event/situation 96
Conduct training, self-education or other professional development activity 04
Total 388

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 128 152 280
Family Members, Guardians, and Authorized Representatives 22 00 22
Representative of Education 21 03 24
Representative of Employment 03 00 03
Representatives of Health, Allied Health, and Rehabilitation 52 02 54
Representatives of Community Living 02 01 03
Representatives of Technology 02 00 02
Total 230 158 388

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 42

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 23 03 26
Hearing 29 02 31
Speech Communication 179 25 204
Learning, Cognition and Developmental 72 07 79
Mobility, Seating and Positioning 58 01 59
Daily Living 86 05 91
Environmental Adaptations 05 00 05
Vehicle Modification and Transportation 00 00 00
Computers and Related 160 12 172
Recreation, Sports and Leisure 26 144 170
Total 638 199 837

E. Anecdote

NMTAP and eye gaze company, EyeTech, collaborated to provide an expedited device loan for a 75-year-old Veteran with Amyotrophic Lateral Sclerosis (ALS). This is a rapidly progressive disorder that affects the ability to speak as well as mobility in all the extremities. It was imperative to use a speech generating device that is operated with the movement of the eyes, which is intact in ALS. The EyeTech vendor reached out to NMTAP to loan a device quickly as his condition continued to deteriorate and speech became harder to understand. Using the device along with a mount to hold it in the perfect spot, allowed him to communicate with his family. The trial was very successful and allowed for communication while the Veteran’s Administration purchased one with the mount for him. This loan story was a great example of two parties, EyeTech and NMTAP, working together to quickly meet the needs of a consumer with a progressive disease to simply communicate with his loved ones.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 41 15 74 130
Decided that an AT device/ service will not meet needs 07 06 29 42
Subtotal 48 21 103 172
Have not made a decision 11 04 25 40
Subtotal 59 25 128 212
Nonrespondent 10 01 07 18
Total 69 26 135 230
Performance on this measure 81.36% 84% 80.47%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 01 01
2. AT was only available through the AT program. 05 01 148 154
3. AT was available through other programs, but the system was too complex or the wait time too long. 01 01 00 02
4. Subtotal 06 02 149 157
5. None of the above 00 00 00 00
6. Subtotal 06 02 149 157
7. Nonrespondent 01 00 00 01
8. Total 07 02 149 158
9. Performance on this measure 100% 100% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 280 72.16%
Satisfied 75 19.33%
Satisfied somewhat 05 1.29%
Not at all satisfied 00 0%
Nonrespondent 28 7.22%
Total Surveyed 388
Response rate % 92.78%

I. Notes:

New Mexico is a state with many rural areas. Due to travel challenges for individuals with disabilities and a shortage of therapuetic professionals, it can be difficult to maintain regular guidance when utilizing Assistive Technology (AT). To allow for an adequate trial of the AT in the environment that it will be used, we extended our loan period to 6 weeks or 42 days. This has resulted in better decision making if a device will work or not. We have seen an increase in short term accommodations this year as well. This is possibly attributed to surgeries that were put off during the pandemic being done now, in which a wheelchair ramp is only required temporarily. We anticipate this will slow down as the majority of individuals we serve have long term disabilities.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 06
Hearing 06
Speech Communication 14
Learning, Cognition and Developmental 05
Mobility, Seating and Positioning 04
Daily Living 09
Environmental Adaptations 00
Vehicle Modification and Transportation 00
Computers and Related 15
Recreation, Sports and Leisure 13
Total # of Device Demonstrations 72

B. Types of Participants

Type of Participant Decision-Makers Other Participants Total
Individuals with Disabilities 63 04 67
Family Members, Guardians, and Authorized Representatives 01 32 33
Representatives of Education 04 02 06
Representatives of Employment 00 01 01
Health, Allied Health, Rehabilitation 03 06 09
Representative of Community Living 01 01 02
Representative of Technology 00 00 00
Total 72 46 118

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 02
Service Provider 06
Vendor 04
Repair Service 00
Others 00
Total 12

D. Anecdote

NMTAP embarked on a months-long journey to help a consumer find the right tool to assist a woman in her late 70’s with her decreasing vision due to Macular Degeneration. This lady, who is an artist as well as a retired medical professional, had very specific desires for the magnification system that she would eventually purchase. With lots of trial and error, it became clear to her that she needed a larger view area that could sit on a desktop versus several handheld or wearable options. NMTAP guided her through the features of six devices, including one that was not in the program device loan library. NMTAP collaborated with a retailer, Independence Low Vision LLC, out of Arizona. After a free, one-month trial of the Optelec Clearview C Speech and plenty of support from all the NMTAP staff, the consumer had finally found her device! While this unit is not an answer for all the consumer’s needs, it is a step in the right direction, especially when it comes to the consumer’s desire to continue her artwork as well as begin reading again. Supplementary to the magnifier and ability of the tool to read written material aloud, NMTAP also connected the consumer to New Mexico Commission for the Blind services. They were able to go to her home and teach her about the built-in accessibility tools available on her smartphone and computer. The quality of her life is vastly improved through NMTAP services and collaborative efforts.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 10 09 46 65
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 10 09 46 65
Have not made a decision 01 03 02 06
Subtotal 11 12 48 71
Nonrespondent 01 00 00 01
Total 12 12 48 72
Performance on this measure 83.33% 75% 95.83%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 102 86.44%
Satisfied 16 13.56%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 118
Response rate % 100%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 111 32 1,148 1,291
2. AT was only available through the AT program. 31 14 176 221
3. AT was available through other programs, but the system was too complex or the wait time too long. 13 03 27 43
4. Subtotal 155 49 1,351 1,555
5. None of the above 00 01 01 02
6. Subtotal 155 50 1,352 1,557
7. Nonrespondent 01 01 02 04
8. Total 156 51 1,354 1,561
9. Performance on this measure 91.61% 90.2% 97.78% 96.92%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 51 24 120 195
Decided that an AT device/ service will not meet needs 07 06 29 42
Subtotal 58 30 149 237
Have not made a decision 12 07 27 46
Subtotal 70 37 176 283
Nonrespondent 11 01 07 19
Total 81 38 183 302
Performance on this measure 81.69% 81.08% 84.66% 83.45%
ACL Performance Measure 90%
Met/Not Met Not Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.57% 95% Met
Response Rate 98.38% 90% Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 42
Family Members, Guardians and Authorized Representatives 54
Representatives of Education 231
Representatives of Employment 374
Rep Health, Allied Health, and Rehabilitation 260
Representatives of Community Living 60
Representatives of Technology 23
Unable to Categorize 00
TOTAL 1,044

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
865 179 00 1,044

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 910
AT Funding/Policy/ Practice 00
Combination of any/all of the above 38
Information Technology/Telecommunication Access 62
Transition 34
Total 1,044

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

The disability community has been noting that the court systems are less prepared to provide appropriate accommodations for persons with disabilities. To address this, NMTAP reached out to a couple of courts in the state to advocate. This opened the opportunity to present at the National Center for State Court’s Eighth Annual Conference of the Council of Language Access Coordinators. Attendees of this conference, 65 people in total, included people who work in the court system from all over the country. This was the first time NMTAP has presented at this conference. The impact was significant because we reached an audience that did not have much awareness of disabilities nor Assistive Technology experience. Devices reviewed included assistive listening devices like the Domino Pro and Pocketalker 2.0. Vision devices like the Magnilink Zip, the Visolux FHD handheld magnifier, and the built-in Magnifier app on mobile Apple devices. Reading devices including the C-Pen, OrCam Read, and apps including Microsoft Lens, and Prizmo Go. Discussions on the use of captioning for cognitive challenges and not just for hearing challenges have increased awareness.

Briefly describe one training activity related to transition conducted during the reporting period:

NMTAP provided training related to the area of transition to the Albuquerque Public Schools Transitions Outcome Department. This is a program through the school district that assists students post-High School with an emphasis on supporting life skills and employment opportunities. The training involved showing the students and their parents assistive technology tools that can aid in those transition goals. Technology training included tools for speech communication that could be used on a standalone device or a mobile phone, tools for sensory needs that included weighted equipment like compression vests and fluorescent light filters, tools for reading assistance like scanning pens or desktop readers, and lastly tools for time management to gear students into managing their personal life tasks and those needing to be performed while on a job. The training environment fostered a hands-on, forum-like approach to the learning which made it interactive for everyone involved. Having the parents also attend was a huge benefit by having them experience the tools firsthand, especially for a select few who only spoke Spanish as their primary language. Awareness of these tools sets these students on a path to success going forward in life after High School.

Briefly describe one training activity related to Information and Communication Technology accessibility:

NMTAP provided IT/Telecommunications training to the City of Santa Fe's Community Engagement Department as part of a plan to make their website and materials more accessible to the public they serve. We were contacted a few months prior to the training to look at ways they could improve their processes and how they could train the new ADA Coordinator they were planning to hire. NMTAP sat in on several meetings, including a few open meetings with the Mayor’s Committee on Disability before it was arranged to provide an in-depth training for the relevant staff. NTMAP trained on website accessibility, document accessibility, and social media accessibility during this time. This was a high engagement training provided over Zoom that featured live demonstrations, how to videos, and discussion on the laws pertaining to website accessibility. This organization was able to take this knowledge; the why and how to be accessible, and were able to go forth making their web content more accessible across the board with plans in place to keep the momentum going forward with current and new staff.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 44
Training or Technical Assistance will be developed or implemented 13
No known outcome at this time 05
Nonrespondent 00
Total 62
Performance Measure Percentage 91.9%
ACL Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 00%
Employment 74%
Health, Allied Health, Rehabilitation 00%
Community Living 19%
Technology (IT, Telecom, AT) 07%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

NMTAP was contacted by the New Mexico Legislative Council regarding a desire to make their website more accessible for the public and employees who access their website during the legislative session in the beginning of each calendar year. Initial discussion involved making disability accommodations front and center on the main web page and a conversation on possibly adding an accessible overlay to the website that could provide some better access to persons with disabilities. The NM Legislative Council initially added an accessible overlay tool, Recite Me, to their website which allows users to change font size, contrast color, and features readback ability. As of June 2023, the Recite Me tool had been used to view more than 22,000 pages on the legislative website. They also added a disability accommodation information bar to the main webpage which will allow persons with disabilities to request sign language interpreters, assistive listening devices, etc. As a result of multiple meet

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. NMTAP had an information booth at the Southwest International Dyslexia Association’s Parent and Student Conference. This is a non-profit organization that provides understanding, training, and professional accreditation specific to dyslexia or the reading, writing, and spelling of words. The Conference focused on trainings in advocacy, Assistive Technology (AT) and fostering empowerment for middle and high school students with dyslexia. NMTAP displayed and demonstrated AT Tools to support students with dyslexia including the several tools that turn written text to speech. AT that was shown and tried by attendees included the C-Pen Reader, a pen that scans words line by line and the OrCam Read, a device that can scan a whole page and turn it into spoken words. The Comfort Contego FM System, a two-part listening device in which the receiver allows for attention on spoken information with less distractions, and the Livescribe Smart Pen 3, that has options for writing some notes, recording as needed, and creating all text to be verbalized for understanding. Simpler AT such as Colored Page Overlays and the Pocket Chart, which organizes tasks in sequence with words or pictures, were also reviewed. This was the first time NMTAP had been invited to this conference and allowed a focus on the students and families of the students with dyslexia so that they could experience AT that is available for this specific challenge and access the services NMTAP offers. The hands-on trial of devices by all attendees allows for clearer understanding of how AT tools can make a difference.

2.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 63 06 69
Family Members, Guardians and Authorized Representatives 23 02 25
Representative of Education 11 02 13
Representative of Employment 27 02 29
Representative of Health, Allied Health, and Rehabilitation 24 04 28
Representative of Community Living 03 01 04
Representative of Technology 04 00 04
Unable to Categorize 04 00 04
Total 159 17 176

Referral Types:

When the Office of the Special Education Ombudsman was newly formed in New Mexico, NMTAP connected to share our services with them a few months after they opened. They provide support to special education program staff throughout the state with information on laws and regulations, available resources, and best practices with a positive collaborative approach. They also support parents of students in understanding and navigating the special education system, as well as assisting with individual student plans. As their small team geared up, they included information about us frequently in all these activities. We have been able to provide direct Assistive Technology demonstrations and device loans to students and parents from their referrals. This collaboration will continue and strengthen going forward.

Referral Sources:

Two areas within the New Mexico Long-Term Care (LTC) Services Agency refer older people to the NMTAP services. The LTC Transition Team assists persons who can move out of facilities into independent living situations and the Aging and Disability Resource Center provides a referral to many services available statewide. Between both programs, we have been able to provide AT demonstrations and device loans for lots of daily activity. This has opened awareness and acquisition for our older generation of vision, eating, organization, hearing, and mobility AT.

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Coordination/Collaboration activities are not required. You may report up to two MAJOR coordination/collaboration activities for this reporting period. How many will you be reporting? 1

A. Coordination/Collaboration

1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?

In partnership with the New Mexico Division of Vocational Rehabilitation (NMDVR), DiverseIT, and NMTAP we coordinated a full service for individuals with disabilities obtaining vocational rehabilitation services. NMDVR assists people in getting training, education, and support for gainful employment. DiverseIT provides reused computers for NMTAP, but also provides training on computer hardware and software that is not part of the NMTAP contract. They arranged for several NMDVR clients who needed computers for school or work to participate the one-stop event. The day long event was hosted at a NMDVR office in which their clients were scheduled to pickup a computer, provided basic computer use and safety training, then moved to the NMTAP staff to demonstrate the built in accessibility features and additional Assistive Technology that can improve use of the equipment for individual challenges. Several participants also borrowed AT equipment form NMTAP to try prior to purchasing it. No extra funding was required, and the 20 individuals served were happy to know there were options to help them achieve their goals.

2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.

A part of the success was the flow of traffic and individualized services. A person would obtain the computer and learn the basics, then move to the next room for AT services for an individualized demonstration of accessibility. It was efficiently done on one day with individuals scheduled for a pickup and service time at the office they were already familiar with. The intention is to replicate this is other offices that there are several NMDVR clients with similar needs. While this was for a specific group, this event was openly publicized on websites and social media with an invitation to call for a similar arrangement for a group of individuals.

3. What focus areas(s) were addressed by the initiative?

Education; Employment; Transition(school to work or congregate care to community);

4. What AT Act authorized activity(s) were addressed?

Device Loan; Demonstration; Reuse; Information & Assistance; Public Awareness;

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported
Federal$15,543DemonstrationTrue
Amount: $15,543

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.


C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


Center for Assistive Technology Act Data Assistance . Saved: Tue Feb 13 2024 14:11:19 GMT-0600 (Central Standard Time)


Back to state program information page | Top of page

This FY23 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.