National Assistive Technology Act Data System
Annual Progress Report - Full Report
California 2023
General Information
Statewide AT Program (Information to be listed in national State AT Program Directory)
Lead Agency
Implementing Entity
Program Director and Other Contacts
Person Responsible for completing this form if other than Program Director
Certifying Representative
State Financing
| Did your approved state plan for this reporting period include any State Financing? | Yes |
|---|---|
| Did your approved state plan for this reporting period include conducting a Financial Loan Program? | Yes |
| Area of Residence | Total | ||
|---|---|---|---|
|
Metro RUCC 1-3 |
Non-Metro RUCC 4-9 |
||
| Approved Loan made | 00 | 00 | 00 |
| Approved Not made | 00 | 00 | 00 |
| Rejected | 02 | 00 | 02 |
| Total | 02 | 00 | 02 |
2. Income of Applicants to Whom Loans Were Made
| Lowest Income: | $0 | Highest Income: | $0 |
|---|
| Sum of Incomes | Loans Made | Average Annual Income |
|---|---|---|
| $0 | 00 | $0 |
| Income Ranges | Total | ||||||
|---|---|---|---|---|---|---|---|
| $15,000 or Less |
$15,001- $30,000 |
$30,001- $45,000 |
$45,001- $60,000 |
$60,001- $75,000 |
$75,001 or More |
||
| Number of Loans | 00 | 00 | 00 | 00 | 00 | 00 | 00 |
| Percentage of Loans | 0% | 0% | 0% | 0% | 0% | 0% | 100% |
3. Loan Type
| Type of Loan | Number of Loans | Percentage of loans |
|---|---|---|
| Revolving Loans | 00 | 0% |
| Partnership Loans | ||
| Without interest buy-down or loan guarantee | 00 | 0% |
| With interest buy-down only | 00 | 0% |
| With loan guarantee only | 00 | 0% |
| With both interest buy-down and loan guarantee | 00 | 0% |
| Total | 00 | 100% |
| Type of Loan | Number of Loans | Dollar Value of Loans |
|---|---|---|
| Revolving Loans | 00 | $0 |
| Partnership Loans | 00 | $0 |
| Total | 00 | $0 |
4. Interest Rates
| Lowest | 0% |
|---|---|
| Highest | 0% |
| Sum of Interest Rates | Number of Loans Made | Average Interest Rate |
|---|---|---|
| 00 | 00 | 0% |
| Interest Rate | Number of loans |
|---|---|
| 0.0% to 2.0% | 00 |
| 2.1% to 4.0% | 00 |
| 4.1% to 6.0% | 00 |
| 6.1% to 8.0% | 00 |
| 8.1% - 10.0% | 00 |
| 10.1%-12.0% | 00 |
| 12.1%-14.0% | 00 |
| 14.1% + | 00 |
| Total | 00 |
5. Types and Dollar Amounts of AT Financed
| Type of AT | Number of Devices Financed | Dollar Value of Loans |
|---|---|---|
| Vision | 00 | $0 |
| Hearing | 00 | $0 |
| Speech communication | 00 | $0 |
| Learning, cognition, and developmental | 00 | $0 |
| Mobility, seating and positioning | 00 | $0 |
| Daily living | 00 | $0 |
| Environmental adaptations | 00 | $0 |
| Vehicle modification and transportation | 00 | $0 |
| Computers and related | 00 | $0 |
| Recreation, sports, and leisure | 00 | $0 |
| Total | 00 | $0 |
6. Defaults
| Number Loans in default | 00 |
|---|---|
| Net loss for loans in default | $0 |
B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services
1. Overview of Activities Performed
| How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? | 2 |
|---|
Activity 1
| How would you describe this state financing activity? | Other: DOR speech and communication AT distribution program |
|---|
2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected
| County of Residence | Individuals Served |
|---|---|
| A. Metro (RUCC 1-3) | 24 |
| B. Non-Metro (RUCC 4-9) | 0 |
| C. Total Served | 24 |
| Performance Measure | |
|---|---|
| D. Excluded from Performance Measure | 0 |
| E. Number of Individuals Included in Performance Measures | 24 |
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:
3. Types and Dollar Amounts of AT Funded
| Type of AT Device / Service | Number of Devices Funded | Value of AT Provided |
|---|---|---|
| Vision | 0 | $0 |
| Hearing | 0 | $0 |
| Speech communication | 96 | $17,890 |
| Learning, cognition, and developmental | 0 | $0 |
| Mobility, seating and positioning | 0 | $0 |
| Daily living | 0 | $0 |
| Environmental adaptations | 0 | $0 |
| Vehicle modification and transportation | 0 | $0 |
| Computers and related | 0 | $0 |
| Recreation, sports, and leisure | 0 | $0 |
| Total | 96 | $17,890 |
Activity 2
| How would you describe this state financing activity? | Other: DOR speech and communication AT distribution program |
|---|
2. Geographic Distribution, Number of Individuals Who Acquired AT Devices and Services and Number for whom Performance Measure Data are Collected
| County of Residence | Individuals Served |
|---|---|
| A. Metro (RUCC 1-3) | 487 |
| B. Non-Metro (RUCC 4-9) | 26 |
| C. Total Served | 513 |
| Performance Measure | |
|---|---|
| D. Excluded from Performance Measure | 0 |
| E. Number of Individuals Included in Performance Measures | 513 |
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:
3. Types and Dollar Amounts of AT Funded
| Type of AT Device / Service | Number of Devices Funded | Value of AT Provided |
|---|---|---|
| Vision | 0 | $0 |
| Hearing | 0 | $0 |
| Speech communication | 2014 | $445,891 |
| Learning, cognition, and developmental | 0 | $0 |
| Mobility, seating and positioning | 0 | $0 |
| Daily living | 0 | $0 |
| Environmental adaptations | 0 | $0 |
| Vehicle modification and transportation | 0 | $0 |
| Computers and related | 0 | $0 |
| Recreation, sports, and leisure | 0 | $0 |
| Total | 2014 | $445,891 |
C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost
1. Overview of Activities Performed
| How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? | 0 |
|---|
D. Anecdote
Minna required placement of a tracheostomy due to a compromised airway. Since then, she was unable to vocalize, was not a candidate to have the tracheostomy removed, and was not a candidate for use of a speaking valve due to granulation tissue. When she was transferred to Rancho Los Amigos National Rehabilitation Center, her inpatient Speech Language Pathologist (SLP) contacted the Center for Applied Rehabilitation Technology (CART) for assistance in determining possible communication solutions. CART provided Minna a demonstration of TouchChat, Proloquo4text, and Predictable on an iPad. Minna borrowed an iPad with a variety of communication applications. She found it extremely helpful to type her wants/needs and novel thoughts to communicate with medical staff and therapists. Minna’s SLP informed CART she was bilingual Swedish/English and wanted to be able to communicate over the phone to her family who speaks Swedish. CART assisted with setting up the loan iPad with Proloquo4Text which allowed her to easily switch between English and Swedish. She was extremely excited and was able to communicate with her family. It was determined that Minna would benefit from having her own iPad and communication application because she will need to continue using a tracheostomy. CART assisted Minna and her SLP with contacting the Voice Options program and obtaining an iPad with Proloquo4Text. CART set up the iPad ensuring she had access to Swedish language voices and keyboards. Training was provided to help Minna become familiar with programming her own custom messages into the device. When Minna was discharged, she was able to take her Voice Options iPad with her. She was extremely thankful to everyone who helped her.
Rylie is an adorable and energetic little girl who has Autism. Rylie has never spoken and as a result, her wants and needs have not been met like her neurotypical peers and this has led to some behavioral challenges. Rylie’s mom, Michelle, reached out to FREED’s Assistive Technology/Alternative and Augmentative Communication (AAC) Specialist to ask about the Voice Options program. FREED and Rylie’s family met for a demonstration of an iPad with speech generating applications and discussed the applications that would be beneficial to Rylie. As soon as Rylie was holding it and recognized its capabilities, her smile was huge. Michelle was amazed at the ease of the Voice Options Program and the communication ability it provided to Rylie. After a few weeks testing a loaned iPad, Rylie had chosen a speech application that served her needs best. When asked about her favorite color, she was able to express “red” was her favorite color using her “new voice” as Michelle referred to the device. FREED and Rylie’s family all came together once more to set up her new device, its speech application, and accessories. When Rylie saw her new device in its new red case, she smiled and said, “I like it” on the device. Rylie was so excited, and Michelle cried. It was a good day at FREED!
E. Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 00 | 00 | 533 | 533 |
| 2. AT was only available through the AT program. | 00 | 00 | 02 | 02 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 01 | 01 |
| 4. Subtotal | 00 | 00 | 536 | 536 |
| 5. None of the above | 00 | 00 | 01 | 01 |
| 6. Subtotal | 00 | 00 | 537 | 537 |
| 7. Nonrespondent | 00 | 00 | 00 | 00 |
| 8. Total | 00 | 00 | 537 | 537 |
| 9. Performance on this measure | NaN% | NaN% | 99.81% | |
F. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 537 | 100% |
| Satisfied | 00 | 0% |
| Satisfied somewhat | 00 | 0% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 00 | 0% |
| Total Surveyed | 537 | |
| Response rate % | 100% |
G. Notes:
Please note that 513 State Financing- Acquisition activities were entered in error into Reutilization - Open-Ended Loan. Rather than manually move the day-to-day activities from Reutilization over to State Financing, the Reutilization metrics were exported, analyzed, and mass-entered into State Financing. Reutilization was manually adjusted to ensure that the metrics were not counted twice. The Data remains untouched in the day-to-day for audit purposes. This method of maintaining the integrity of the data was discussed and agreed upon with Diane Golden, Coordinator at Center for Assistive Technology Act Data Assistance, during a meeting discussing final reporting concerns.
Reutilization
A. Number of Recipients of Reused Devices
| Activity | Number of Individuals Receiving a Device from Activity |
|---|---|
| A. Device Exchange | 00 |
| B. Device Refurbish/Repair - Reassign and/or Open Ended Loan | 2,486 |
| C. Total | 2,486 |
| Performance Measure | |
|---|---|
| D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. | 00 |
| E. Number of Individuals Included in Performance Measures | 2,486 |
If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance
B. Device Exchange Activities
| Type of AT Device | Number of Devices Exchanged | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Exchanged | Savings to Consumers |
|---|---|---|---|---|
| Vision | 00 | $0 | $0 | $0 |
| Hearing | 00 | $0 | $0 | $0 |
| Speech Communication | 00 | $0 | $0 | $0 |
| Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
| Mobility, Seating and Positioning | 00 | $0 | $0 | $0 |
| Daily Living | 00 | $0 | $0 | $0 |
| Environmental Adaptations | 00 | $0 | $0 | $0 |
| Vehicle Modification & Transportation | 00 | $0 | $0 | $0 |
| Computers and Related | 00 | $0 | $0 | $0 |
| Recreation, Sports and Leisure | 00 | $0 | $0 | $0 |
| Total | 00 | $0 | $0 | $0 |
C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities
| Type of AT Device | Number of Devices Reassigned/Refurbished and Repaired | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Sold | Savings to Consumers |
|---|---|---|---|---|
| Vision | 09 | $6,625 | $0 | $6,625 |
| Hearing | 02 | $200 | $0 | $200 |
| Speech Communication | 304 | $124,719 | $5 | $124,714 |
| Learning, Cognition and Developmental | 00 | $0 | $0 | $0 |
| Mobility, Seating and Positioning | 1,957 | $349,213 | $460 | $348,753 |
| Daily Living | 1,064 | $3,183,316 | $0 | $3,183,316 |
| Environmental Adaptations | 15 | $3,432 | $0 | $3,432 |
| Vehicle Modification & Transportation | 01 | $25 | $0 | $25 |
| Computers and Related | 227 | $45,557 | $0 | $45,557 |
| Recreation, Sports and Leisure | 01 | $75 | $0 | $75 |
| Total | 3,580 | $3,713,162 | $465 | $3,712,697 |
D. Anecdote
Timothy has multiple disabilities that limit his mobility, his daily energy levels and his vision. He has limited financial resources and was unable to find a magnifying system for his computer to allow him to view physical documents. Timothy contacted the Device Lending and Demonstration Center Program Manager at Central Coast Assistive Technology Center looking for information about borrowing a closed-circuit television (CCTV) magnifying system. His preference is to have a magnifier that will attach to his laptop computer so he can project it on his large external screen. Several different options were discussed and it was determined Timothy would benefit from a Transformer CCTV/portable document reader. Unfortunately, the software and firmware for the older transformer device needed to be updated, but Timothy was able to successfully complete these lengthy upgrades. After many hours of updates, Timothy was able to have a fully functioning Transformer unit. This model transformer is many years old and is no longer available for purchase. Based on his success with the device Timothy was informed that he would be able to keep the device for as long as he finds it useful. Timothy is excited and grateful to receive the donated Transformer CCTV so he can access all of his physical documents and items in his home.
E. Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 106 | 23 | 1,817 | 1,946 |
| 2. AT was only available through the AT program. | 14 | 00 | 291 | 305 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 00 | 00 | 16 | 16 |
| 4. Subtotal | 120 | 23 | 2,124 | 2,267 |
| 5. None of the above | 00 | 00 | 68 | 68 |
| 6. Subtotal | 120 | 23 | 2,192 | 2,335 |
| 7. Nonrespondent | 00 | 00 | 151 | 151 |
| 8. Total | 120 | 23 | 2,343 | 2,486 |
| 9. Performance on this measure | 100% | 100% | 90.65% | |
F. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 1,761 | 70.84% |
| Satisfied | 724 | 29.12% |
| Satisfied somewhat | 00 | 0% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 01 | 0.04% |
| Total Surveyed | 2,486 | |
| Response rate % | 99.96% |
G. Notes:
Please note that 513 State Financing- Acquisition activities were entered in error into Reutilization - Open-Ended Loan. Rather than manually move the day-to-day activities from Reutilization over to State Financing, the Reutilization metrics were exported, analyzed, and mass-entered into State Financing. Reutilization was manually adjusted to ensure that the metrics were not counted twice. The Data remains untouched in the day-to-day for audit purposes. This method of maintaining the integrity of the data was discussed and agreed upon with Diane Golden during a meeting discussing final reporting concerns.
Device Loan
A. Short-Term Device Loans by Type of Purpose
| Primary Purpose of Short-Term Device Loan | Number |
|---|---|
| Assist in decision-making (device trial or evaluation) | 1,448 |
| Serve as loaner during service repair or while waiting for funding | 08 |
| Provide an accommodation on a short-term basis for a time-limited event/situation | 84 |
| Conduct training, self-education or other professional development activity | 14 |
| Total | 1,554 |
B. Short-Term Device Loan by Type of Borrower
| Type of Individual or Entity | Number of Device Borrowers | ||
|---|---|---|---|
| Desicion-making | All other Purposes | Total | |
| Individuals with Disabilities | 1,164 | 77 | 1,241 |
| Family Members, Guardians, and Authorized Representatives | 62 | 09 | 71 |
| Representative of Education | 75 | 04 | 79 |
| Representative of Employment | 02 | 00 | 02 |
| Representatives of Health, Allied Health, and Rehabilitation | 104 | 05 | 109 |
| Representatives of Community Living | 06 | 00 | 06 |
| Representatives of Technology | 35 | 11 | 46 |
| Total | 1,448 | 106 | 1,554 |
C. Length of Short-Term Device Loans
| Length of Short-Term Device Loan in Days | 35 |
|---|
D. Types of Devices Loaned
| Type of AT Device | Number of Devices | ||
|---|---|---|---|
| Desicion-making | All other Purposes | Total | |
| Vision | 76 | 04 | 80 |
| Hearing | 23 | 02 | 25 |
| Speech Communication | 1,340 | 14 | 1,354 |
| Learning, Cognition and Developmental | 45 | 03 | 48 |
| Mobility, Seating and Positioning | 85 | 75 | 160 |
| Daily Living | 91 | 13 | 104 |
| Environmental Adaptations | 46 | 04 | 50 |
| Vehicle Modification and Transportation | 01 | 00 | 01 |
| Computers and Related | 392 | 11 | 403 |
| Recreation, Sports and Leisure | 53 | 06 | 59 |
| Total | 2,152 | 132 | 2,284 |
E. Anecdote
Crystal is a 34-year-old woman from Watsonville, California; She has Autoimmune Disease as well as fatty liver disease. Recently she went out of town to go to an outdoor festival near Stockton and when she came back, she noticed she had bites on her legs and she assumed that she got bitten by mosquitoes while away. Within a couple of days, the bites turned into open sores and her body has been in immense pain for weeks due to whatever infection is in her body. Going to the doctor or hospital she has been met with no clear cause of the infection and pain medications have done little to help her. She has had trouble walking and standing for long periods and wanted to seek out assistance if a cane or walker would be beneficial for her. She came to the Central Coast Center for Independent Living office because she needed something to aid her with walking so she can continue to work and take care of her other responsibilities, as she couldn't just stay home. The cane helped her with her balance, and she wanted to also try a walker. She tried the walker and liked it but decided she did not want to rely on the seat. Crystal decided to take the cane instead of the walker claiming she will only need it for a week or two depending on how she is feeling and what her doctors tell her.
F. Access Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 283 | 27 | 967 | 1,277 |
| Decided that an AT device/ service will not meet needs | 10 | 03 | 06 | 19 |
| Subtotal | 293 | 30 | 973 | 1,296 |
| Have not made a decision | 23 | 02 | 101 | 126 |
| Subtotal | 316 | 32 | 1,074 | 1,422 |
| Nonrespondent | 12 | 00 | 14 | 26 |
| Total | 328 | 32 | 1,088 | 1,448 |
| Performance on this measure | 92.72% | 93.75% | 90.6% | |
G. Acquisition Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 05 | 00 | 63 | 68 |
| 2. AT was only available through the AT program. | 00 | 00 | 05 | 05 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 01 | 00 | 10 | 11 |
| 4. Subtotal | 06 | 00 | 78 | 84 |
| 5. None of the above | 10 | 00 | 05 | 15 |
| 6. Subtotal | 16 | 00 | 83 | 99 |
| 7. Nonrespondent | 01 | 00 | 06 | 07 |
| 8. Total | 17 | 00 | 89 | 106 |
| 9. Performance on this measure | 37.5% | NaN% | 93.98% | |
H. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 1,216 | 78.25% |
| Satisfied | 261 | 16.8% |
| Satisfied somewhat | 05 | 0.32% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 72 | 4.63% |
| Total Surveyed | 1,554 | |
| Response rate % | 95.37% |
I. Notes:
Device Demonstration
A. Number of Device Demonstrations by Device Type
| Type of AT Device / Service | Number of Demonstrations of AT Devices / Services |
|---|---|
| Vision | 50 |
| Hearing | 11 |
| Speech Communication | 634 |
| Learning, Cognition and Developmental | 04 |
| Mobility, Seating and Positioning | 31 |
| Daily Living | 222 |
| Environmental Adaptations | 03 |
| Vehicle Modification and Transportation | 01 |
| Computers and Related | 304 |
| Recreation, Sports and Leisure | 08 |
| Total # of Device Demonstrations | 1,268 |
B. Types of Participants
| Type of Participant | Decision-Makers | Other Participants | Total |
|---|---|---|---|
| Individuals with Disabilities | 1,223 | 14 | 1,237 |
| Family Members, Guardians, and Authorized Representatives | 30 | 109 | 139 |
| Representatives of Education | 04 | 02 | 06 |
| Representatives of Employment | 01 | 00 | 01 |
| Health, Allied Health, Rehabilitation | 06 | 02 | 08 |
| Representative of Community Living | 01 | 02 | 03 |
| Representative of Technology | 03 | 00 | 03 |
| Total | 1,268 | 129 | 1,397 |
C. Number of Referrals
| Type of Entity | Number of Referrals |
|---|---|
| Funding Source (non-AT program) | 77 |
| Service Provider | 30 |
| Vendor | 134 |
| Repair Service | 00 |
| Others | 02 |
| Total | 243 |
D. Anecdote
Jose is 24 years old and has tetra paresis, impacting his ability to use his cell phone, computer and play video games. Jose was referred to the Center for Applied Rehabilitation Technology (CART) to explore alternative means to access technology. Jose's goal was to use his computer, phone, and play video games. He was provided with demonstration of a GlassOuse V1 .4 and switch which allowed Jose to use headtracking and switch clicking with his computer and phone. The Locline mount allowed Jose to mount his phone to use GlassOuse V1 .4 for texts, calls, and facetime. Jose has applied for a grant to purchase all 3 pieces of equipment and has applied to school at Los Angeles Pierce College. He is very happy he can use his computer and connect with family, friends, and his girlfriend. CART staff assisted Jose with a demonstration of the Xbox Adaptive Controller, the LogiTech Adaptive Switch Kit, the Evil Controller thumbstick, and Microlight switches. With this adaptive gaming setup, Jose was able to play two different video games successfully on the Xbox including Call of Duty and Lego Star Wars. After several sessions, Jose was provided with a list of vendors/companies to contact to purchase the adaptive gaming equipment and will soon have an additional appointment to complete his set up. He is very excited and had a big smile on his face while playing video games in his last session. He is thrilled to be able to return to his meaningful leisure activity of playing video games with his brother and friends.
E. Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 110 | 27 | 1,047 | 1,184 |
| Decided that an AT device/ service will not meet needs | 00 | 01 | 14 | 15 |
| Subtotal | 110 | 28 | 1,061 | 1,199 |
| Have not made a decision | 16 | 01 | 45 | 62 |
| Subtotal | 126 | 29 | 1,106 | 1,261 |
| Nonrespondent | 01 | 00 | 06 | 07 |
| Total | 127 | 29 | 1,112 | 1,268 |
| Performance on this measure | 86.61% | 96.55% | 95.41% | |
F. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 1,208 | 86.47% |
| Satisfied | 161 | 11.52% |
| Satisfied somewhat | 20 | 1.43% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 08 | 0.57% |
| Total | 1,397 | |
| Response rate % | 99.43% |
G. Notes:
Overall Performance Measures
Overall Acquisition Performance Measure
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 111 | 23 | 2,413 | 2,547 |
| 2. AT was only available through the AT program. | 14 | 00 | 298 | 312 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 01 | 00 | 27 | 28 |
| 4. Subtotal | 126 | 23 | 2,738 | 2,887 |
| 5. None of the above | 10 | 00 | 74 | 84 |
| 6. Subtotal | 136 | 23 | 2,812 | 2,971 |
| 7. Nonrespondent | 01 | 00 | 157 | 158 |
| 8. Total | 137 | 23 | 2,969 | 3,129 |
| 9. Performance on this measure | 91.91% | 100% | 91.5% | 91.58% |
| ACL Performance Measure | 85% | |||
| Met/Not Met | Met | |||
Overall Access Performance Measure
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 393 | 54 | 2,014 | 2,461 |
| Decided that an AT device/ service will not meet needs | 10 | 04 | 20 | 34 |
| Subtotal | 403 | 58 | 2,034 | 2,495 |
| Have not made a decision | 39 | 03 | 146 | 188 |
| Subtotal | 442 | 61 | 2,180 | 2,683 |
| Nonrespondent | 13 | 00 | 20 | 33 |
| Total | 455 | 61 | 2,200 | 2,716 |
| Performance on this measure | 90.97% | 95.08% | 93.05% | 92.75% |
| ACL Performance Measure | 90% | |||
| Met/Not Met | Met | |||
Overall Satisfaction Rating
| Customer Rating of Services | Percent | ACL Target | Met/Not Met |
|---|---|---|---|
| Highly satisfied and satisfied | 99.58% | 95% | Met |
| Response Rate | 98.64% | 90% | Met |
Training
A. Training Participants: Number and Types of Participants; Geographical Distribution
| Type of Participant | Number |
|---|---|
| Individuals with Disabilities | 70 |
| Family Members, Guardians and Authorized Representatives | 21 |
| Representatives of Education | 36 |
| Representatives of Employment | 67 |
| Rep Health, Allied Health, and Rehabilitation | 28 |
| Representatives of Community Living | 75 |
| Representatives of Technology | 152 |
| Unable to Categorize | 32 |
| TOTAL | 481 |
| Metro | Non Metro | Unknown | TOTAL |
|---|---|---|---|
| 379 | 80 | 22 | 481 |
B. Training Topics
| Primary Topic of Training | Participants |
|---|---|
| AT Products/Services | 270 |
| AT Funding/Policy/ Practice | 34 |
| Combination of any/all of the above | 20 |
| Information Technology/Telecommunication Access | 70 |
| Transition | 87 |
| Total | 481 |
C. Description of Training Activities
Describe innovative one high-impact assistance training activity conducted during the reporting period:
Ability Tools hosted the "Accessible Gaming Part 1: Intro to Accessible Gaming" webinar training, hosting The AbleGamers Charity. AbleGamers introduced their organization, a breakdown of what accessible gaming is, and how gaming supports overall wellness. They showcased accessible gaming devices and had one of their peer counselor/gamers share their accessible gaming journey, as an individual who acquired a disability that impacted their ability to game. At the end of the webinar, the participants were able to ask questions of the AbleGamers team and the addition of AbleGamers services throughout the state of California through the Ability Tools program was announced. Accessible gaming is massively impactful on the community as a whole. Accessible gaming not only supports youth with disabilities, the group many identify as being the beneficient of this work, it also supports older adults with disabilities who are experiencing social isolation and veterans living with PTSD, just to name a few. Accessible gaming has been shown to make marked improvements in the quality of life and rehabilitation of these individuals. However, coming back to youth with disabilities, the playground now is very different from the playground even 20 years ago. If we do not do our part to ensure that all children have access to online video games, they are essentially being barred from the largest playground being utilized today. Without access to games like Fortnite, youth with disabilities are barred from socializing with their peers in the space they and their peers prefer to gather. This is tantamount to all physical playgrounds having only steps, and no ramps, as access points to play.
Briefly describe one training activity related to transition conducted during the reporting period:
Ability Tools hosted the "Smart AT Home: Tech That Grows with You" webinar. Guest presenter Forrest Hollerman provided an overview on how Smart home technology has the potential to greatly improve the lives of older adults and people with disabilities who wish to maintain their independence and age in place. In this presentation, he discussed how to assess current and future needs, create a plan with the individual, caregivers and loved ones, prioritize and implement technology, keep track of new offerings and how they can support the person as they age, and maintain and update devices and routines. This informative presentation provided valuable insights into the innovative solutions that can help create a safer, more convenient living environment that would not only support an individual to maintain their independence, but also greatly facilitate the transition of individuals from skilled nursing facilities back into their homes.
Briefly describe one training activity related to Information and Communication Technology accessibility:
Ability Tools partnered with the YO! Disabled and Proud Program to provide the "New Year, New iOS Features" training on the new and updated accessibility features available to iOS users. Ability Tools provided an overview of the built-in features, detailing how features might benefit a diversity of disabilities and how to access and customize those features, while YO! shared some of the most useful downloadable apps available in the Apple Store, detailing cost, features and personalization capabilities.
D. IT/Telecommunications Training Performance Measure
| Outcome/Result From IT/Telecommunications Training Received | Number |
|---|---|
| IT and Telecommunications Procurement or Dev Policies | 09 |
| Training or Technical Assistance will be developed or implemented | 27 |
| No known outcome at this time | 34 |
| Nonrespondent | 00 |
| Total | 70 |
| Performance Measure Percentage | 51.4% |
| ACL Target Percentage | 70% |
| Met/Not Met | Not Met |
E. Notes:
IT/Telecommunication Training performance measures were not met, as many participants in the trainings were new to the technologies being discussed. As such, many did not have established programs that would be enhanced by the training and could not ascertain going into the training that the resources they were receiving would result in the creation of programs or policies to support the work. They were attending in an information-gathering capacity and had no way of indicating how this training would enhance their work in a quantifiable way. To improve training outcomes for next year, webinars will be geared towards the professional creation and improvement of Information and Communication Technology (ICT) supports, as well as performing additional follow-ups with those who indicated uncertainty for information implementation.
Technical Assistance
A. Frequency and Nature of Technical Assistance
| Education | 00% |
|---|---|
| Employment | 00% |
| Health, Allied Health, Rehabilitation | 25% |
| Community Living | 75% |
| Technology (IT, Telecom, AT) | 00% |
| Total | 100% |
B. Description of Technical Assistance
Describe Innovative one high-impact assistance activity that is not related to transition:
Ability Tools supported Disability Disaster Access and Resources (DDAR) and their funders, Pacific Gas and Electric, Southern California Edison and the Department of Developmental Services, in implementing an inventory tracking and reporting system for their statewide emergency preparedness program. Ability Tools created inventory tracking protocols and reporting metrics. Ability Tools then created customized reporting activities and unique inventory management modules. Once established, Ability Tools provided training to the DDAR staff across the state. Ability Tools created fully accessible unique training guides, provided the initial recorded webinar, and continued this support through bimonthly open office hours and at-request one-on-one support.
Breifly describe one technical assistance activity related to transition conducted during the reporting period:
Ability Tools provided home modification resources and training to the AT Network, the collective group of AT Advocates at Independent Living Centers throughout California. Following the direct training that was provided to the network, requests were received to provide individualized trainings to small groups. Ability Tools has continued to build training resources based on requests from the network, such as detailing potential funding resources, guidance on what may be useful eligibility documents, and common requirements of Grant and Loan programs. Ability Tools continues providing ongoing technical assistance and support to the AT Network to improve home modification programs supporting institutional transition and diversion throughout the state of California.
C. Notes:
Public Awareness
Public Awareness Activities
Public Awareness Narratives
Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.
1. Ability Tools was provided the showcase booth at the Los Angeles Abilities Expo, the largest AT Event in the state of California. Ability Tools had tables stocked with a wide variety of AT devices ranging from low-tech to high-tech, with tables specifically dedicated to learning and cognition, disaster preparedness, agricultural accessibility, and AT Maker activities. At the AT Maker activity table, there were 3D printed devices with information sheets providing the details of the print and QR codes for participants to scan so they could print their own copy of the device. For the learning and cognition table, there were switch adapted toys that the participants could interact with and discuss the process of adapting the toys. There were over 7,500 attendees at the event.
2.
Information And Assistance
| Types of Recipients | AT Device/ Service |
AT Funding | Total |
|---|---|---|---|
| Individuals with Disabilities | 736 | 01 | 737 |
| Family Members, Guardians and Authorized Representatives | 613 | 00 | 613 |
| Representative of Education | 01 | 00 | 01 |
| Representative of Employment | 09 | 00 | 09 |
| Representative of Health, Allied Health, and Rehabilitation | 25 | 00 | 25 |
| Representative of Community Living | 01 | 00 | 01 |
| Representative of Technology | 02 | 00 | 02 |
| Unable to Categorize | 02 | 00 | 02 |
| Total | 1,389 | 01 | 1,390 |
Referral Types:
The primary referral source for Ability Tools is 211, a free service connecting individuals to local community services, with whom Ability Tools communicates regularly to ensure our contact and service information remains up to date. Following 211, the second most common referrals are from other organizations, hospitals, or friends. Whenever a professional communicates with Ability Tools, they typically identify a resource at their workplace that has Ability Tools listed to support their needs. For people needing backup batteries to support their AT during a power outage, emergency preparedness program funders, like Pacific Gas and Electric, provide frequent referrals. Ability Tools works with Independent Living Centers (ILC), Area Agencies on Aging (AAA), Aging and Disability Resource Centers (ADRC), and Regional Centers to create comprehensive support for those in need of AT. Additionally, Ability Tools creates statewide resources, such as county-by-county mobility resource guides and works closely with the listed organizations. This information sharing fortifies relationships and increases potential exchange of referrals.
Referral Sources:
The referrals received from 211 account for roughly 35% of all referrals, their reach is statewide, and Ability Tools stays in regular communication with them to ensure they receive any updates and can make appropriate referrals. Partner organizations typically account for roughly 20% of referrals, consisting of individual organizations that provide local resources to people with disabilities in their area. For example, many Area Agencies on Aging (AAA) do not have dedicated AT staff and refer to Ability Tools for AT resources. Roughly 15% of referrals come from word of mouth, individuals whom Ability Tools have worked with previously or connected with at outreach events. About 20% of referrals come from medical or educational settings, where Ability Tools is a regular AT resource. The final 10% of referrals comes from the Disability Disaster Access and Resources (DDAR), an emergency response program, from funder advertising and customer intake services, and by word of mouth from previous program participants.
Notes:
Coordination/Collaboration and State Improvement Outcomes
Overview of Coordination/Collaboration Activities
| Coordination/Collaboration activities are not required. You may report up to two MAJOR coordination/collaboration activities for this reporting period. How many will you be reporting? | 1 |
|---|
A. Coordination/Collaboration
1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?
Ability Tools and AbleGamers partnered to train Ability Tools staff and partners on the setup of accessible gaming devices for people with disabilities. AbleGamers has an established application system and funding to acquire devices but lacks staffing in California to fully support the applications they receive. AbleGamers will refer California applicants to Ability Tools to support in setting the consumer up with devices AbleGamers will fund.
2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.
AbleGamers and Ability Tools partnered for three training events geared toward the education of Ability Tools Staff and partners. Modified gaming devices and accessories were purchased to support training and facilitate the ability to demonstrate devices to consumers. Ability Tools staff and partners can now provide device demonstrations and device loans, and also facilitate the acquisition of long-term devices via the AbleGamers donated devices. This initiative raised awareness of services and devices available to consumers and helped shape the perception of which individuals might benefit from accessible gaming devices. The third event was entirely attended by older adults, a demographic typically underserved in the gaming community. This partnership was and continues to be successful due to the strong partnership between AbleGamers and the dedication of Ability Tools staff and partners. Ability Tools continues evaluating initiative outcomes to leverage the metrics with intentions of pursuing ongoing funding.
3. What focus areas(s) were addressed by the initiative?
Community Participation and Integration; Recreation / Leisure; Health; Aging; Veterans; Information and Communication Technology / Remote Connectivity;
4. What AT Act authorized activity(s) were addressed?
Device Loan; Demonstration; State Financing;
Overview of State Improvement Activities
| State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? | 00 |
|---|
Additional And Leveraged Funds
A. Leveraged Funding for State Plan Activities
| Fund Source | Amount | Use of Funds | Data Reported |
|---|---|---|---|
| State Appropriations | $363,380 | Demonstration | False |
| Private | $2,878,024 | Demonstration | False |
| Private | $32,458 | Device Loan | True |
| Public/State Agency | $329,980 | State Financing | False |
| Public/State Agency | $173,000 | Device Loan | False |
| Public/State Agency | $463,781 | State Financing | True |
| Private | $2,431 | Public Awareness, I&A | True |
| State Appropriations | $328,205 | Reuse | True |
| Private | $1,778,231 | Reuse | True |
| Private | $19,142 | Training | False |
| Private | $326,654 | Public Awareness, I&A | False |
| Public/State Agency | $162,000 | Demonstration | False |
| Public/State Agency | $254,500 | Device Loan | True |
| Public/State Agency | $251,000 | Demonstration | True |
| State Appropriations | $13,396 | Device Loan | True |
| Amount: $7,376,182 |
For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.
Some unreported activities are from additional work performed through the Voice Options Program. During FFY 22/23, the Voice Options Program was finalized and approved as a permanent program, and underwent numerous procedural, reporting, staffing, and managerial changes, causing some gaps in data entry. Efforts are being made to facilitate more seamless reporting and to ensure applicable activities are entered for next reporting year. Other unreported activities are from work performed through CFILC's Disability Disaster Access & Resources Program. TA was provided this FFY to improve reporting, but some activities that support AT, such as trainings, public awareness, and information and assistance, were not reported because there was not a mechanism in place identifying those specific AT activities.
B. Public Health Workforce Grant Award |
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All Section 4 AT Act grantees were awarded $80,000.00 in supplimental Public Health Workforce grant funding to increase the full-time equivalent (FTE) of staff withing the disability and aging network for public health professionals. Please document the status of these funds below. |
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C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).
Plans to expend the public health workforce award in 23/24: This position was filled in December 2023. This position will ensure ILCs are prepared if COVID becomes a pandemic again and for future pandemics. Job duties include: sending a survey to the ILCs to learn what AT and shelf stable items are needed to be prepared for future emergencies. Another survey will be sent to ILCs to gather information on lessons learned on what supports, technology, and resources were lacking to be better prepared for future public health emergencies. Webinars will be convened on topics such as discerning reliable/verifiable information from misinformation and disinformation, inequities people with disabilities experience in the public health and medical system, and how we can address these and make meaningful change.
Center for Assistive Technology Act Data Assistance . Saved: Tue Feb 13 2024 14:00:38 GMT-0600 (Central Standard Time)